I was wondering if anyone out there has suffered and resolved the following issue.
I have a Sensation which is running ICS version 4.0.3 and software number 3.32.401.5 the ROM I’m currently using is found here http://forum.xda-developers.com/show....php?t=1529941 the deodexed version.
I use this phone for work and up until 2 weeks ago everything was working without issues but for some unknown reason all of a sudden, HTC Sync has stopped working. I’m now unable to Sync my work calendar to my phone and since the office are often updating my diary via a CRM package I need these changes to be reflected on my phone. I know it’s not the HTC Sync program, as I have the sync software installed on 3 machines. My home laptop, my work laptop and my work desktop and the phone no longer syncs to any of them. I’ve installed and reinstalled (and before anyone asks antivirus was turned off ), still no joy.
Does anyone one know what might have gone wrong or does anyone know of a different app or program I can use to update the calendar? I did try Google calendar sync but that just didn’t sync, no matter what sync interval I used.
I must add I’m only trying to get my outlook appointments to show up on my phone I don’t need a 2 way sync solution.
Thanks in advance for any help and advice given.
Related
Hi to all,
Whenever i try to sync my data between my HTC Hero and my pc i get an error-box saying 'error' in the box-header. The inside field is blank. When i close
the box a message from HTC-Sync pops up stating in the header: 'warning' and in the inside field: Can't copy (calendar/ contact)-items from PIM. The sync then ends without syncing anything at all. The other categories sync without problems, however the calendar and contact-categories don't.
I am running Windows 7 on my pc; upgraded the Hero to android 2.1. and use the latest HTC Sync. The calendar/ contacts i try to sync with on the pc are the ones from Microsoft outlook 2010.
I contacted HTC support several times through email and even went on detailed technical support (by phone) with them for hours but they don't seem to be able to help me out regarding this error.
I tried several fixes mentioned on the internet (using vista-drivers; this seems to be obsolete when using the new HTC Sync because the phone connects fine with the program); i set the correct settings in the phone and even tried to find
the pim-file (pim.vol) on the phone (which i strangely can't seem to find).
Any help/ suggestion is more than welcome!
Greets, Parttwo
12th November and still no reply, did you ever get to the bottom if this? If so I'd like to know, and if not, were you using Outlook 2010 64bit?
Pls try the following, it works for me
Many thanks to Dweebken who advise with the solution.
"
I was having this problem just now on an XP SP3 machine with HTC Sync V3.0.5511. (actually, I've been having the problem for a month or so now!). Froyo 2.2 ROM (Official HTC/Telstra release) on the phone. It was working at first for a few weeks then stopped working for contacts and appointments. I uninstalled and reinstalled the HTC software & drivers a couple of times without joy, and checked and rechecked Outlook 2010 settings and folder locations too (rebooting between each attempt).
What fixed it just now was: on the PC, clicking Start, then "Set Program Access and Defaults", selecting "Custom" then selecting "Outlook" in the "Choose a default email program" section. Restarted HTC Sync and plugged the phone in (with Outlook 2010 not running) and the error message is now gone. Checked my phone calendar for the appointments I'd added in Outlook today and confirmed they had synced to the phone correctly.
I hope this helps someone else. YMMV
"
I placed an order for SGSII and its shipping this thursday :_)
just a question regarding kies, can it sync outlook contacts and calendar easily
how about music and video sync, is it good ?
I don't know about Outlook, maybe someone else can review that for you. But I sync my contacts and calender with Google and it works great. Syncing pictures, audio and video through Kies also work fine, just make sure you untick optimise for mobile in Kies so it would avoid down-converting the data you sync to your phone.
are you able to sync through USB with Kies?
in my case, Kies Air connects ok, though it does has problem parsing my outlook 2010 calendar.
but when USB is used, it's complaining that i should switch mode to "Samsung Kies (PC Studio) mode", which i search high and low, and couldn't find the mode toggle option.
the path recommended by people's using i9000 are dead ends too.
edit: turn out it's due to the USB debug mode. when enabled, Kies refuse to connect.
How do you fix this problem?
How do you turn off the usb debug mode. Is it on the i9100 or the PC?
i started using kies but gave up in the end. you might have better luck than i did as i'm sure that it would work fine with a bit of work.
i ended up using this myphoneexplorer : http://www.fjsoft.at/en/
i can't recommend this software highly enough - it has made syncing with outlook bulletproof and it also allows me to control my phone from my pc when i'm at work.
hope this helps ...
it works
mrdo said:
i started using kies but gave up in the end. you might have better luck than i did as i'm sure that it would work fine with a bit of work.
i ended up using this myphoneexplorer : http://www.fjsoft.at/en/
i can't recommend this software highly enough - it has made syncing with outlook bulletproof and it also allows me to control my phone from my pc when i'm at work.
hope this helps ...
Click to expand...
Click to collapse
i use kies to sync outlook contacts/calendar/notes and it works perfectly
i also use kies to sync my media (songs/videos) folders with the phone and it also works perfectly
i gave up trying to use it (i use hotmail, and thus outlook connector). i got it working fine, but then went and setup hotmail as an exchange account instead. its just annoying that contact pics dont sync except gmail...
mrdo said:
i started using kies but gave up in the end. you might have better luck than i did as i'm sure that it would work fine with a bit of work.
i ended up using this myphoneexplorer : http://www.fjsoft.at/en/
i can't recommend this software highly enough - it has made syncing with outlook bulletproof and it also allows me to control my phone from my pc when i'm at work.
hope this helps ...
Click to expand...
Click to collapse
Same here
Keis didn't work but myphoneexplorer did the trick pretty well
Install Google calender sync on your PC as that will sync Outlook to your Gmail account that you will set up on your phone. Set your phones calender to sync with the same Gmail account.
Anything you then put on your phone or Outlook will sync automatically without having to connect your phone to the PC at all.
outlook sync
Hi,
just wanted to let you know that I had no problems at all to sync my Samsung Galaxy S2 with Outlook 2010.
Anyhow I have problems to sync my Galaxy S2 Samsung calendar afterwards with my google calendar. Any ideas how to do this?
http://support.google.com/calendar/bin/answer.py?hl=en&answer=89955
Hmmm...I just read your question again.....
You've got it set to sync under
\ settings\accounts and sync ?
Thanks for your help! Now I get it up and running.
Hi there
I've got a problem with my sgs2 and M$ Exchange 2010 SP1.
If I connect to my Exchange account on my SGS2 it works perfectly. After a couple of days, the appointments are not synchronized any more. In no direction.
If I delete the Exchange account on the SGS2 and reconfigure it, everything works again for a couple of days.
I had a look at the log with acatlog. What I found is this:
Code:
07-25 08:32:26.885 E/Kalender(TS)<521>(10509): Uncaught exception in EasSyncServicejava.lang.StringIndexOutOfBoundsException
07-25 08:32:26.925 E/Kalender(TS)<521>(10509): Sync ended due to an exception.
Does anyone know this problem?
Thanks for your Help.
Kind regards,
Steff
Hi, I've got the same problem in Italy ...
From last Saturday, I didn't sync my Google calendar with my SGS2. I think it is a Google problem, but I like to understand what happen ???
No problem about contacts and mails with Google sync.
P.S.:
I've installed yesterday the latest ROM 2.3.4/KG3 with the same problem.
Ciao
Ciao ritima
Sounds interesting. Unfortunatly I'm not using the google calendar. I've got a sync problem with my exchange.
Perhaps it's a calendar app problem?
Kind regards,
Steff
Ciao Steff,
I think not, because the problem was also with before ROM 2.3.3 (from Saturday afternoon). I think there is a problem with Google sync, at least for some Users, like me ...
Ciao
Hi...
Yeah. In your case, it sounds like a google problem. Unfortunatley am i not syncing with google.
Anyway. Good luck
Sent from my GT-I9100 using Tapatalk
I also have a problem with the calender sync to my exchange server. It works perfectly for a while, including changing group appointment times etc, but then suddenly stops syncing with no warnings about it not syncing. Wouldn't be such a prob except there isn't even an error to tell me my calender is not up to date.
I know its not a server problem because my laptop syncs fine and so does Touchdown on the same device. Unfortunately Touchdown calender only syncs to the internsl Touchdown calender and does not end up in the common Android area otherwise I would give up on using the Samsung exchange sync for calender.
So no-one has any fixes for this apart from removing the account and creating it again? It has happened with every rom I have tried up to G6.
Same problem for me
Hi Guys,
Same problem for me: Syncing calander of my sgs2 with exchange 2010 server stops working after a while. Contacts and e-mail still sync perfectly. When i throw away the account and reinstall it again, everything works fine again for... First time a month, but now only one day.
My laptop syncs fine, also a old windows mobile phone still syncs and a colleage of me using the same server also has no problem with android on his HTC.
Has anyone an idea??
Thanks,
Geerten
So anyone found a solution for this problem???? I've had it for ages and changed roms a number of times.
I think mine stops syncing if I use wifi to sync but I have in no way thoroughly checked this. I only sync once a day (contacts and calender) as I use touchdown for my emails and this is nearly always while I am on mobile data.
I wish it at least gave an error.... but instead it just doesn't sync with no errors and means if you aren't careful its easy for a meeting to be missed as its not updated to my mobile.
I have same problem
Mine has been fine for months and forgot about the issue. But it reared it's ugly head again out of no where.
Hi,
I'm having trouble syncing my Outlook 2010 contacts and calendar using the Kies software. I've tried it on two different machines and it always gets to 40% then just hangs there. While I'm trying to sync for some weird reason Outlook becomes unresponsive.
I'm using Windows 7 X64 and Outlook 2010 32bit. Any advice or help would be greatly appreciate.d
FYI, I have already posted this in Q&A and no one has answered.
Same here... Windows XP Kies 2.3.1.12044_18
I'm trying to synchronise by Samsung agenda with outlook 2007 agenda on a galaxy S3 and it hangs at 40%
Help please....
Thanks!
gadaga said:
Same here... Windows XP Kies 2.3.1.12044_18
I'm trying to synchronise by Samsung agenda with outlook 2007 agenda on a galaxy S3 and it hangs at 40%
Help please....
Thanks!
Click to expand...
Click to collapse
After trying it on different laptops I eventually gave up, I've installed Google calendar sync on my laptop and I've set the calendar on my SGS3 to sync with Google calendar.
Since I did this there has been a few updates to Kies so it may be worth trying again, I myself am not going to try as I'm happy just syncing through Google calendar sync. That way in the future when I get a new phone I'm not dependant on whatever software that phone has.
I have also had a problem syncing with Kies/Outlook. I am running W7 64bit and have Kies installed but I keep getting the "Unable to connect to XXX-XXXX. Failed to retrieve device information". When I connect the device, the ID shows up in Kies, so I would assume it should be connected, but there is still an issue. I have run the "troubleshoot connection error", to no avail.
Kies updated to most current version: Ver.2.3.2.12064_10
I do not want to filter all my calendar through Gmail, and it was so easy to sync my HTC with HTC Sync........I love this phone but this is a major flaw
i've exactly the same problem, when i clicked select contact folder, the process continued but with no respond at all.
and if i forced to sync, it stopped at 40% as well.
using xp, latest kies v2.3.3.12085_7
I had the same problem and by the process of elimination, I found the problem to lie with KIES.
Here's what I did
1. Uninstall the latest version of KIES
2. Install an older version of KIES (Kies_2.3.1.12044_18)
After this, I had no problem with syncing any of my contacts.
I'm using Windows 8 with Microsoft Office Professional 2013.
I allowed the KIES software to update itself, and the problem recurred - ergo - KIES is glitchy.
All the best.
Hi folks. I am just getting back to work after being out for the holidays. I updated to Jellybean and have been trying to sync to my Outlook calendar. HTC sync no longer appears to work so I removed that and added HTC Sync Manager. Well, this program will recognize the phone now, and will sync some calendar appointments, but misses about 70% of them. I have removed and re-installed HTC sync manager many times, but this still doesn't work. I'm on an XP computer from work. Previously the older HTC Sync worked flawlessly to sync all appointments. Any ideas?
Remove the previous HTC sync and plug in ur phone it should open an auto start with HTC sync and install it
Sent from my EVO using xda premium
I had this problem, sorted it by downloading HTC Sync Manager from the HTC site version 1.1.77.0, when it was installed the phone synced no problems, this is after having checked that the ealier 1.0.6... version of the software thought that it was the most up to date version. I was relieved once I found thatthe phone would sync again.
johnychevyeg said:
Hi folks. I am just getting back to work after being out for the holidays. I updated to Jellybean and have been trying to sync to my Outlook calendar. HTC sync no longer appears to work so I removed that and added HTC Sync Manager. Well, this program will recognize the phone now, and will sync some calendar appointments, but misses about 70% of them. I have removed and re-installed HTC sync manager many times, but this still doesn't work. I'm on an XP computer from work. Previously the older HTC Sync worked flawlessly to sync all appointments. Any ideas?
Click to expand...
Click to collapse
the version that you need can be found here... http://www.htc.com/www/software/htc-sync-manager/download/
Thanks, gang. I tried various methods of latest versions, older versions, the whole nine yards; it still wouldn't sync all appointments 100%. I went ahead and just move all my appointments to activesync and just do it that way. I had to make a few changes to how my work mail comes in now, but at least i can see my appointments again.
Sync Manager Issues with latest Jelly Bean update
Hi,
I´ve downloaded the latest sync manager using the link given or doing it directly from the HTC web page.
These are the problems I´m facing with my HTC One X:
1. Cannot use sync manager. When I try to sync my music with my phone the sync manager crashes when it reached around 3%.
2. I cannot access the information I have on my phones hard drive. I saved some document using it as a USB a couple of months ago and cannot access them because my phone is not recognised as a USB.
I´m using a MacBook Pro and not sure If the issues could be related to that.
I´ve been trying to fix this for a couple of week but cant and don´t know what to do. I´ve tried to contact HTC and they are not of any help.
Any thoughts?
Thanks.