Hi,
I buy the Mozart just 1 week, and two problem is found.
1. camera.
I change the camera's setting. Change the metering mode from default 'center' to 'average', then half-press the camera button to focus, the camera screen became black... even I exit the camera and re-enter, same thing. The only solution is reboot. This problem is not appear every time but really happens .
2. System crash and reboot
If I access the internet such download app or play games via 3G, the handset's temperature became higher and higher, and the system will crash at last. I have to reboot the os. The problem is so similar to the HD2...
Any advice? pls help...
Strange I also had the same problem with the camera...
Tried to raise it with HTC and they told that it is news to them too...
They have told me that they have raised it to their technical department and would get back to me soon...
Will update if I hear from them (99% they would say it would be fixed in the march update)
Related
Hello guys,
Its my first post here, and my first android phone, and already i have a annoying problem.
I have searched these forums and many others but didnt find any similar problem or solution for it so here it is:
I bought Samsung Galaxy S2 15 days ago, from the local mobile service provider with contract. It runs OS Gingerbread 2.3.3 (adjusted to my mobile service provider settings), not rooted, under warranty.
Ive downloaded and installed many apps. Among them some free games from android market - demos, lite, free.
Sometimes, while i play, not often, game freezes. When it does only thing that is lest working is sound, and home button. Than i go to home screen, kill the game via android task manager, and than i see that screen auto rotation isnt working. Its stuck in landscape mode mostly, or portrait, even the auto rotation option is on. If it is in landscape mode, when i uncheck auto rotation then it goes to portrait mode. If i try some other game that supports sensor controls, like driving (accelerometer?).... u know...... when u tilt the phone to turn right or left......... and its not working.
Ive discovered 2 possible temporary solutions for the problem:
1. Turn off and on the phone, and its back to normal;
2. Wait for a 10 min or so, and its back to normal by itself;
I have one year warranty and i took the phone to service where they assumed that it is a software problem and flashed OS (ive recorded the behaviour of the phone with camera and showed to the service guy).
Ive got the phone back after a day with flashed OS. On a fresh instal of OS ive installed just one app, one game that it tends to freeze and cause problem - "Cordy" free trial. After just 20 sec of playing problem occurred again. It happened just that one time in last two days.
Any opinion on this matter is most welcome.
Tnx in advance.
If the phone is stuck then Restarting it is the option, not a temporary one. Now what's causing the freeze? I don't know.
Regards.
Tnx for answering. Im a bit disappointed with lack of answers because it just saying that my problem is not something common and with easy solution.
Im saying that restarting the phone is a temporary solution because i want find one that will prevent the problem for happening at all. Game freeze and accelerometer not working r connected in this case
It happened just now.
After that I checked in the app called sensor test that i instaled ffrom android market, and also that testing menu typing *#0*#.
in both cases it shows that acceleration sensor is not working. It came to normal by itself after 5 min or so.
What do u think? Software or hardware problem?
OK, update.
Its not caused just by the games, it happens even when not using any apps.
Accelerometer, orientation sensor and magnetic field sensor just stop working for a 5-10 min. Dont know whats causing this.
Tommorow is going back to service and im afraid that guys there r clueless.
Anyone have some suggestion pls.
Update on a problem.
My friend bought same phone from same service provider 3 days after i did and he is having exactly same problem.
He didnt had time before to test it but we did it yesterday, and after a hour of so trying to reproduce problem we succeded.
My phone is at service and i called today and the service guy said that the work on my phone is completed, they replaced sensors part (which apparanty comes with touch screen).
Im picking it up tommorow and i will test it and see if the problem is solved. But, im pesimistic.
How likely is that me and my friend have same hardware problem?
Here it is on video. Pls watch it and give any kind of oppinion, im getting desperate.
www.youtube.com/watch?v=Vym3cRHFjuw
Hi,
Recently I'm having a problem with the LED flash, whenever I try to use it either to take a photo or on the flashlight app, it makes a short flicker and then shuts down. In case I want to take a picture at night it is particularly annoying because the flash terminates before the picture is actually taken so everything comes out darkened.
I'm wondering if anyone else ever experienced this problem as well. I'm not sure this is a hardware problem like a busted flash, or maybe there some software bug making this happen.
Uri
uri.patish said:
Hi,
Recently I'm having a problem with the LED flash, whenever I try to use it either to take a photo or on the flashlight app, it makes a short flicker and then shuts down. In case I want to take a picture at night it is particularly annoying because the flash terminates before the picture is actually taken so everything comes out darkened.
I'm wondering if anyone else ever experienced this problem as well. I'm not sure this is a hardware problem like a busted flash, or maybe there some software bug making this happen.
Uri
Click to expand...
Click to collapse
I never had this issue.
Have you already tried to install the S2 Camera Update from Samsung Apps?
It tests if you need the firmware update for the S2 camera and installs it if needed.
Additionally you can test the flash "hardware" by using any of the flashlight apps from the Market. Just to check, if the LED works fine.
Good luck !
Thanks for the reply!
I will check Samsung camera app, though I think my firmware is up to date.
As for the torch app, I have tried using it and it shows the same kind of behavior.
The only thing that makes me think this is a software issue is that the ffash does turn on for fraction of a second.
Uri
i know, eh?
I am having the exact same problem.
the flash goes on for the metering, then flashes a few times quickly but never in sync with the shutter, it seems..
sometimes torch applications work but never for very long (if i turn it off, sometimes i can't turn it back on, i mean... rarely problems with it not staying on)
i've had a few pictures showing up with vertical bars (almost like multiple exposure times) when i've forced the flash on when it wasn't really needed.
Also being driven insane by this problem.
im having the same problem with my s3. Did you fix it?
any solutions?
mine is exactly the same. has anybody found the solution? would be glad to know. thanks
hey guys, i got this problem and it is annoying. Everything work for few hours but it stopped and after some thime it starts again. I tried hard and soft reset and after it, phone works fine for half a day and again start to work bad. Here is list of problem and it comes all together and disapear together.
1. the phone compass does not work any more
2. gyro doesnt work (so no more racing games)
3. auto screen rotation does not work
4. cannnot set the screen brightness to auto mode
5. on call screen doesn't go off when u bring the phone closer to your ear.(due to this the calls get disconnected when the screen touchs your face)
6. the lights in the windows key, back key & the search key does not light anymore.
7. cannot run the Here lens app (says your device does not support motion sensor)
But every thing else works perfect. is there any body else who faced the same issue or is it only me?
And this phone was originaly on swedish firmware but my brother instaled UK, but it was normal for some time.
TNx
did you use screen protector?
you can try hard reset or reflash, but if problem continue maybe is hardware problem
no i dont have screen protector.
My brother said that he was found one ROM on wich the phone work normally, but it is pre-Amber ROM, and after upda is started to screw again.
sasa90 said:
no i dont have screen protector.
My brother said that he was found one ROM on wich the phone work normally, but it is pre-Amber ROM, and after upda is started to screw again.
Click to expand...
Click to collapse
try flashing any black ROM...
if you want, try retail Adriatic version 059R7Z0: 3051.40000.1349.0003
Is there any step by step tutorial for flashing?
Already i have UK black ROM.
http://forum.xda-developers.com/showthread.php?t=2515453
sasa90 said:
Is there any step by step tutorial for flashing?
Already i have UK black ROM.
Click to expand...
Click to collapse
Hey, did flashing a new rom fix your issue?
Thanks
I didnt try to flash another ROM, so dont know is there fix, but i know there is somre of firsts roms that helps, but if you update phone it will no work again.
Hi there,
I got the same errors as stated below for my black lumia 920 (CV DE):
sasa90 said:
1. the phone compass does not work any more
2. gyro doesnt work (so no more racing games)
3. auto screen rotation does not work
4. cannnot set the screen brightness to auto mode
5. on call screen doesn't go off when u bring the phone closer to your ear.(due to this the calls get disconnected when the screen touchs your face)
6. the lights in the windows key, back key & the search key does not light anymore.
7. cannot run the Here lens app (says your device does not support motion sensor)
Click to expand...
Click to collapse
For me it all started when updating my Lumia OTA. After the update was installed my Lumia was stuck in a boot loop only showing the Nokia logo on a black background and rebooting afterwards without even getting to the blue WP logo screen.
To get rid of the boot loop I flashed different types of firmwares I got via NaviFirm 3.2 with the Nokia Care Suit onto my 920. Some of them solved the boot loop problem but unfortunately the above mentioned errors occured. Some of them got me stuck in a boot loop again. But I haven't found a single rom for which the gyroscope, accelerometer, proximity sensor work yet...
Before the OTA update I could use the nokia lense app without any hick ups now it says that it is not able to install the app due to missing sensors.
So it seems to me that these are software related issues rather than hardware failure but I have no idea what happened during the failed OTA update that might cause these errors.
Here is a list of the roms I flashed onto my 920, maybe I will try some more. Unfortunately I do not know that firmware version installed before trying to update OTA.
3051.400000.1349.0001 - Problems above occured
1232.2109.1242.1000 Global black swap - very slow+Problems above occured
1232.2109.1242.1000_RETAIL_EU - very slow+Problems above occured
1232.5951.1249.1001 - RM-821 VAR EURO2 DE Black - Problems above occured+no manual brightness
1232.5951.1249.1001 - CV DE - very slow+Problems above occured
1232.5957.1308.0001 DE- Boot loop
1232.5957.1308.0001 IT_COSTA - Boot loop
3047.0000.1326.2001_RETAIL_eu - Problems above occured
3049.0000.1330.0009_RETAIL_eu - Problems above occured+no manual brightness
3051.400000.1351.2005 - Problems above occured
Ok, so I have installed the 8.1 preview for developer firmware. After installation finished all of a sudden the lights of the capacitive buttons lit up. After turning on and off my phone several times rotation started working. Then I installed the facebook app. It crashed and told me some sensors weren't working properly. Rotation stopped working and the lights on the buttons went out. I uninstalled facebook and restarted several times also doing soft resets until the lights came back on.
Now after 1 day of using my phone I realized that even the proximity sensor is working fine when answering calls...I am confused but happy...Maybe I will try to reinstall the FB apps the next days...However I would recommend trying the 8.1 preview for those experiencing the issues above!
I know that it's an old post, but I'm having this issue and this is the only post I found on the internet where the symptoms are the same as mine. After lots of tries I found out in part what's the culprit of the issue: anytime my phone is loaded with backgroud operations (mostly when involving data communication), the sensors stop working correctly and I have to either restart the phone or wait until all the background jobs are done.
To avoid this issue from happening 8/10 times a day, I had to deny background operations to almost every app (only Cortana had background execution) so that happens only once or twice a day and always next to operations like app store updates, intense internet usage, intense facebook/whatsapp usage (since latest updates you can see arrows next to cellular/wi-fi icons when data is being exchanged, and during this issue the arrows, uploading or downloading, are always working intensely).
Microsoft support doesn't help and says that must be an HW issue, but I reproduced it on 2 different Lumia using my account, so it's not HW related, but still they don't take into consideration that and, obviously, I don't have a way to debug the OS runtime to find out what happens in such moments.
I too have the same problem on lumia 920 for the past years. Very irritating. Please let me know if you have solutions.
email: [email protected]
Thanks !!
Hello,
I have been using Honor 10 for a month almost.. When I'm taking pictures with AI turned on, sometimes phone won't take pictures anymore, you simply tap to take a picture but nothing happends, flashlight also automatically turns off and you can't turn it on.. After, when you turn off AI and turn it on again, you can take pictures and turn on flashlight again.. I tried to update software, rebooting, but I have experienced this problem again.. About cutting, I have problem on IG for example. When I watch stories, edges being cut off.. I tried bringing back navigation dock but same problem.. Have anyone experienced this problems too?
jovan0702 said:
Hello,
I have been using Honor 10 for a month almost.. When I'm taking pictures with AI turned on, sometimes phone won't take pictures anymore, you simply tap to take a picture but nothing happends, flashlight also automatically turns off and you can't turn it on.. After, when you turn off AI and turn it on again, you can take pictures and turn on flashlight again.. I tried to update software, rebooting, but I have experienced this problem again.. About cutting, I have problem on IG for example. When I watch stories, edges being cut off.. I tried bringing back navigation dock but same problem.. Have anyone experienced this problems too?
Click to expand...
Click to collapse
I have the same problem... It was like its not responding, what I do is that I select another mode. (video/aperture) then back to photo mode with AI and it works again... it is annoying specially if you want to capture that particular moment.... also it heats up the back side near the rear lens when using AI for longer periods of time. Hope it can be fix on Android Pie update...
It happens to me as well but if I keep pressed the button longer it takes the photos (too many ?) but at least you don't lose the moment . I hope it will be fixed on pie ?
Issues fix in EMUI 9. But heat builds so fast using AI photography.
I have exactly the same issue over three months now. I thought I was the only one but I found that many others have this issue too. Does HONOR know about this issue on the device? I hope so because it is very annoying after taking two pictures with the ai feature on, I press the button to take a photo a nothing happens I have to manually disable ai or to switch from video to camera again for another two camera shots. I contacted honor support they said to do factory reset, clean cache reinstall apps relogin to my Google account nothing has fixed this damn issue. Waiting for emui 9 if the update doesn't fix it I will sell my phone cause it's very frustrating
Anyone got the same issue "camera failed to connect" . And sometimes on night shot it just keeps saying like in the picture but it doesn't stop or captures the photo..
pogi.paul0119 said:
Anyone got the same issue "camera failed to connect" . And sometimes on night shot it just keeps saying like in the picture but it doesn't stop or captures the photo..
Click to expand...
Click to collapse
Had the same issue a couple of times. Try clearing data/cache and see if it helps.
Was happening to me almost once a day. Reboot would fix it temporarily but it would come back.
Contacted support. They told me to go to settings, system, reset, reset all settings (doesn't delete any data or app).
I thought it was silly and just their usual first step... But I tried it and so far haven't had the issue in 4 days.. Crossing fingers!
Maybe some glitch in between firmware updates that got cleaned by the reset? I'm on .127 (Telus, Canada)
Issue with camera app
Hi,
I am seeing the same issue. Sometimes when I open camera app it says 'Camera failed to connect'. Then this lasts sometimes for seconds, sometimes reopening app multiple times solves this and one time I had to restart phone. Also sometimes the camera app opens up but with no camera shutter button or any settings option. This is very annoying. I am using lawnchair launcher. Phone has also frozen in other apps couple of times like in WhatsApp which is not acceptable with this processor.
The in display fingerprint scanner is also not reliable I hardly use it now as it doesn't work many times.
My software version is .126
Can the camera app issue be a manufacturing defect or a software issue as very few people have posted this issue? If manufacturing defect then I will have to head to service centre immediately.
Thanks
I haven't had this happen again after I swapped back to the stock launcher... Which is admittedly an absolute ridiculous solution