I cannot watch YouTube anymore without it freezing. The audio still plays but the video stops. I have my Streak on AT&T's 2.2. This happens on all roms I have had, not just this one...
Sent from my Dell Streak using XDA App
Time to ask for replacement like I did
Sent from my Dell Streak using XDA App
eowyn0821 said:
Time to ask for replacement like I did
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
I had hoped it was easier than that but I guess I'll have to call Dell...
rnj79 said:
I had hoped it was easier than that but I guess I'll have to call Dell...
Click to expand...
Click to collapse
That is the same issue that I brought up with them, told me do hard factory resets and that will fix the problem, replied that i have tried doing that several times, then they set me up for replacement, received the replacement the following day, it was pretty quick! The replacement came from Texas, took just 1 day to get here to Louisiana.
eowyn0821 said:
That is the same issue that I brought up with them, told me do hard factory resets and that will fix the problem, replied that i have tried doing that several times, then they set me up for replacement, received the replacement the following day, it was pretty quick! The replacement came from Texas, took just 1 day to get here to Louisiana.
Click to expand...
Click to collapse
I have done resets also but for other issues and youtube still does the same. I hate doing that after i finally get it the way I want it!
I'm in TX. Dell is based in Round Rock, about 4 hours from me so I would think it would get here fast also. I'm married to a Cajun, last name is Hebert...
Resorted to asking for replacement after everything I tried failed, I also got issues with video capture, camera would freeze, streak shuts down, reboots and get stuck on dell logo. Now my Streak is doing perfectly well, will stay with 340 for a while although DJ Steve's ROM are really good, started using 1.6.0 up to 1.8.1. Hope your next streak would be awesome!
Related
Starting like 2 months ago my x10 began freezing for about 3 seconds, while making a loud humming noise, and after following this 3 second period will shut itself off and restart. It has been getting gradually worse, usually only happens while playing games, installing apps, watching videos etc.... I have flashed multiple different ROMS, have tried reinstalling 2.1 again with SEUS with no avail. I have called SE and if I ship it in won't have my phone for 3 weeks....dont want that. Any suggestions please help!!
Did you get your phone from the carrier? If so, they might be able to replace it for you right there in front of you. They did that for me and I was for ATT. But mine was under warranty.
That's if you want to replace it.
Sent from my X10i using XDA Premium App
sounds like a hardware problem to me
actually i had the exact problem when i was using Jerpelea's CM7.0.3 J020c K010
and it froze with a humming sound for about 2 seconds then reboot. This has only happened to me once and that was when the battery was very low and i was using it very heavily.
How do you use the phone??
Because i think this is due to too much things running at the same time and the phone not being able to cope with it, in other words the phone OS not responding
Also how many times has it happened to you????
Do you use the phone heavily???
after being on the phone for about 5 minutes, playing a game for about 15-20 or watching videos for 15 minutes the phone will restart almost everytime. It has done it on 2.2 i just installed yesterday, on eminence 2.1 ROM, and on 2.1 Generic, and also the regular firmware updated bu SEUS, so i don't think it is firmware, probably hardware i guess =/
dnerve said:
after being on the phone for about 5 minutes, playing a game for about 15-20 or watching videos for 15 minutes the phone will restart almost everytime. It has done it on 2.2 i just installed yesterday, on eminence 2.1 ROM, and on 2.1 Generic, and also the regular firmware updated bu SEUS, so i don't think it is firmware, probably hardware i guess =/
Click to expand...
Click to collapse
Did u see my question by me that could help you if you have a hardware issue?
Sent from my X10i using XDA Premium App
Yeah the ATT store i got it from doesnt have a record of me buying it there, nor do they still sell SE phones there lol....
dnerve said:
Yeah the ATT store i got it from doesnt have a record of me buying it there, nor do they still sell SE phones there lol....
Click to expand...
Click to collapse
I had to go to the repair center of ATT to get my phone which there are like five in the country, but what makes me wonder is why ATT doesn't have a record of you buying the phone. Did you get it from somewhere else or from a friend?
Sent from my X10i using XDA Premium App
I had a broken iphone before, we didnt want to sign a new contract so we just bought the phone outright at the store, and I also purchased the insurance incase something like this happened. It kind of irritates me that they don't have record of that either.
hey next time the phone reboots, take the battery out and give it a smell. Does it smell like burning?? If so means the motherboard is burnt
dnerve said:
I had a broken iphone before, we didnt want to sign a new contract so we just bought the phone outright at the store, and I also purchased the insurance incase something like this happened. It kind of irritates me that they don't have record of that either.
Click to expand...
Click to collapse
Man, that's a bummer. If you could go bring this issue up to the high end part of customer service and win that would be nice and get a new phone since its still under warranty. Wish I could help you out. I know what a broken phone is like. Mine fried itself and that didn't make my day. I hope someone here can find a solution for you or your phone gets replaced.
Sent from my X10i using XDA Premium App
dnerve said:
Starting like 2 months ago my x10 began freezing for about 3 seconds, while making a loud humming noise, and after following this 3 second period will shut itself off and restart. It has been getting gradually worse, usually only happens while playing games, installing apps, watching videos etc.... I have flashed multiple different ROMS, have tried reinstalling 2.1 again with SEUS with no avail. I have called SE and if I ship it in won't have my phone for 3 weeks....dont want that. Any suggestions please help!!
Click to expand...
Click to collapse
Hi, try to set your CPU to min 245, Max 998, using this app called "setcpu". http://db.tt/Q2wY7zR
PS: don't forget to check "set on boot".
Sent from my X10 using XDA App
alright thanks i will give it a try
michaeljordam said:
Hi, try to set your CPU to min 245, Max 998, using this app called "setcpu". http://db.tt/Q2wY7zR
PS: don't forget to check "set on boot".
Sent from my X10 using XDA App
Click to expand...
Click to collapse
This is literally the stock setting of your phone and will not likely help you at all. Does the phone feel hot when this happens? If so its a faulty board and it will need to be replaced. If you purchased insurance and pay for it on your bill they will fix it. I have had AT&T replace a phone I didn't even have insurance for because I had insurance on another of the same phone. They are usually very good with those things and it gets taken care of relatively quickly.
Sent From My *Super Fly X10*
If I (or anyone for that matter!) help you, dont be afraid to press THANKS!
CMoney87 said:
This is literally the stock setting of your phone and will not likely help you at all. Does the phone feel hot when this happens? If so its a faulty board and it will need to be replaced. If you purchased insurance and pay for it on your bill they will fix it. I have had AT&T replace a phone I didn't even have insurance for because I had insurance on another of the same phone. They are usually very good with those things and it gets taken care of relatively quickly.
Sent From My *Super Fly X10*
If I (or anyone for that matter!) help you, dont be afraid to press THANKS!
Click to expand...
Click to collapse
It's depending what rom him have used..if him have used any rom with custom kernel, it's could be very helpful.
Sent from my X10 X10projectMiUI using XDA App
Yeah it feels hot when it restarts. Once in a while I have to take the battery out and let it cool for it to come back on.
It sounds extremely likely that your motherboard is knackered. You can use the phone until a ‘trip’ temperature is reached when the phone will reboot and you can’t use it until it has cooled down. This happened to me. I installed battery monitor widget and set the refresh option to the minimum time to see what temperature mine rebooted at. For me it was 38 degrees C. As I did not have a warranty either I put my phone back to stock and sent it off to a recycling site and got the full value. I also have become extremely disillusioned with SE and will not by another phone from them. Mind you looking at their range it has, imho, been left behind by HTC, Samsung, Moto and even LG.
Same problem here like dnerve.Never flashed my phone or something like that , I only used SEUS.For half a month i think the phone is getting worse and worse.No offence but from my side it's the terrible investment in my life.I answer the phone , talking for 22 seconds bzzzzzzzzzzzz restart.I listen to a song for 30 sec to 1 min bzzzzzzzzzzzzz restart.I make 2-3 pictures bzzzzzzzzzzzzz restart.I put it to charge for 10 min bzzzzzzzzzzzzzzzzz closes(doesn't restart , rarely). From my opinion this phone doesn't make it's money.When i bought it almost a year ago i payed around 544 euro from Wien , Austria. When you pay that amount of money , you have some expectations from it.I can't believe that there so many problems with a phone that is so expensive.
I uninstalled the stock calendar app in the past and now I want it back. So i decided to do a hard reset on the phone.
However, after hard reset, I can go into the android setup, then it would prompt that "setup wizard" has stopped working unexpectedly, and the setup is force closed.
the homescreen is blank. there is nothing I can do with this phone right now. screen touch works. capacitive buttons work. USB connection works.
One thing I noticed is that the hard reset takes a very short time. I think the streak is just rebooted in the process. Takes less than a minute. The last time I did a hard reset was when I just bought it, and it took much longer than 1 minute.
Thank you.
Was the Streak rooted? Do you know what ROM/baseband you were on?
If you don't have Nandroid backup, my recommendation is total rebuild:
http://streakdroid.com/?page_id=92
If you have 64 bit OS make sure you follow those instructions first.
Good luck.
Yes. This is how I solved the problem this morning by flashing streak droid. I found an article and the author had the exact same problem. will try to flash 354 rom tomorrow.
Sent from my Dell Streak using XDA App
redbullcat said:
Was the Streak rooted? Do you know what ROM/baseband you were on?
Click to expand...
Click to collapse
It was on 347. Not sure about the base band. It's one of the $99 streaks.
Yes it's rooted.
Sent from my Dell Streak using XDA App
the lock screen showing: "Swipe finger sensor."
and i did swipe.. pretty hard and.. there's no vibration.. no error.. nothing happens.
if i'll reboot now, it'll be working again.
but i'd like to avoid it
is there anyway to restart the fingerprint service?
thanks
I'm on 1.8.3 GladiAtrix b0.2.
p0xer said:
the lock screen showing: "Swipe finger sensor."
and i did swipe.. pretty hard and.. there's no vibration.. no error.. nothing happens.
if i'll reboot now, it'll be working again.
but i'd like to avoid it
is there anyway to restart the fingerprint service?
thanks
Click to expand...
Click to collapse
One of my many pet peeves with this phone. I rebooted around 12-15 times yesterday because of the reader. Seems to be getting more and more frequent of late.
Does the fingerprint sensot has multiple uses? e.g. log in to google account or bank account
Sent from my MB860 using XDA Premium App
00cubano said:
Does the fingerprint sensot has multiple uses? e.g. log in to google account or bank account
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
Phone only. Could be used for other purposes, but so far only phone unlock.
so.. i'll keep rebooting? :/
i really hope this get fixed on the upcoming 2.3.4
p0xer said:
so.. i'll keep rebooting? :/
i really hope this get fixed on the upcoming 2.3.4
Click to expand...
Click to collapse
Have you verified that the fingerprint service has in fact stopped, or are you assuming it is and rebooting?
this would happen to me all the time i called motorla and att. motorla said i could send the phone in to repair and it would take a week and i cant live a week with out a phone so att shipped me one and that one went bad to and i got another one so im on my 3rd atrix i rooted and installed the 4.5 gingerblur rom and idk what it is with the rom but so far its been fine its been almost a month and no problems so far i use the scanner every day as well it has hit a nitch once or twice but once i reboot it works again hope this helps
gtzkingplaya said:
this would happen to me all the time i called motorla and att. motorla said i could send the phone in to repair and it would take a week and i cant live a week with out a phone so att shipped me one and that one went bad to and i got another one so im on my 3rd atrix i rooted and installed the 4.5 gingerblur rom and idk what it is with the rom but so far its been fine its been almost a month and no problems so far i use the scanner every day as well it has hit a nitch once or twice but once i reboot it works again hope this helps
Click to expand...
Click to collapse
Again I'll echo, this is the last Moto product I'll buy..
I need to remember to check the service or keep a logcat running.
I've noticed it quits working the most when unlocking while I'm on a call..
There are multiple other threads on this subject already, please use search before you post a new thread.
gtzkingplaya said:
this would happen to me all the time i called motorla and att. motorla said i could send the phone in to repair and it would take a week and i cant live a week with out a phone so att shipped me one and that one went bad to and i got another one so im on my 3rd atrix i rooted and installed the 4.5 gingerblur rom and idk what it is with the rom but so far its been fine its been almost a month and no problems so far i use the scanner every day as well it has hit a nitch once or twice but once i reboot it works again hope this helps
Click to expand...
Click to collapse
Took a deep breath before reading this one. LOL
Got my evo yesterday, and last night while I slept the phone locked up requiring a battery pull, then did it again someone before I woke up.
Anyone had any issues with this? I was running juice defender on default setting, but not sure how that would affect anything
Sent from my PG86100 using XDA Premium App
i didn't have those kind of issues, but my Notification bar wouldn't scroll down when i syped the screen and my home buttons wouldn't respond.
took it to sprint showed them the issue then the issue went away, they ran a diagnostic test on the device nothing came back wrong with it even after wiping the phone it would randomly do it. So they gave me a new device since then no problems.
The store basically told me it wasn't in their list of issues, so he couldn't do anything
Sent from my PG86100 using XDA Premium App
Tell them you'll just return the phone then. You want a new one they need to give you it.
I've had my phone for a week and I was having wake problems at random times each day. I did a hard reset on the phone with Sprint tech support three days in, and I also did a factory reset with a rep from HTC in online chat a day or two later. When I pulled my phone out of my purse to make a call today, it wouldn't wake up again so I brought it back to the Sprint store and they replaced it since I had already done everything they could have done for me there.
I'd just try to talk to another rep... good luck!
hydrogenman said:
The store basically told me it wasn't in their list of issues, so he couldn't do anything
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Don't listen that that. You just paid for a brand new device, which should work perfectly. It seems as though you have a defect in yours, and you're within the 30 days from purchase date. Under Sprint's 30 day return policy, you are entitled to exchange it for a properly working device, or just return it and tell the guy to go chew on marbles. Then go buy a new one from a different Sprint store.
k2buckley said:
Don't listen that that. You just paid for a brand new device, which should work perfectly. It seems as though you have a defect in yours, and you're within the 30 days from purchase date. Under Sprint's 30 day return policy, you are entitled to exchange it for a properly working device, or just return it and tell the guy to go chew on marbles. Then go buy a new one from a different Sprint store.
Click to expand...
Click to collapse
So I went ahead and did a complete reset of phone data again, and installed only 2 apps, Google Voice and XDA
didn't lock up last night and has been up about 12 hours now without a boot
so far so good
Numerous problems for mine & I'm now on my 3rd phone. The last phone kept rebooting on It's own.
Sent from my PG86100 using XDA Premium App
tcmoon said:
Numerous problems for mine & I'm now on my 3rd phone. The last phone kept rebooting on It's own.
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
finally it kept locking up and a few resets today so the manager at the store replaced it (next time I'm going straight to the manager, sheesh)
I don't mind (and expect) other little bugs, but my phone locking up (which is WORSE than resetting, because alarm clocks won't go off, etc and I was late for work) is a major problem when it happens half a dozen or more times a day
the new one has been doing much better though
Hi everyone,
I have a Dell Venue phone and unfortunately there is a problem with it. The thing is after I charge it up it starts restarting itself and just keep restarting and stops at Dell logo. Nothing else comes up. I want to change the current android 2.2 to a different one maybe that would resolve the problem or is it just the battery? A hard reset helps for a few hours. Anyone? please! I hope I can fix this problem somehow and I am not going to lose my money and the phone.
elgabor said:
Hi everyone,
I have a Dell Venue phone and unfortunately there is a problem with it. The thing is after I charge it up it starts restarting itself and just keep restarting and stops at Dell logo. Nothing else comes up. I want to change the current android 2.2 to a different one maybe that would resolve the problem or is it just the battery? A hard reset helps for a few hours. Anyone? please! I hope I can fix this problem somehow and I am not going to lose my money and the phone.
Click to expand...
Click to collapse
I just talked to a dell representative yesterday and they told me the New OS upgrade to 3.0 has just been release, but we have to wait for the service provider to push it out over the air.
My venue doesn't have any of your issues, sounds like you might have installed an app that's messing up your phone.
You can do a system recover by holding down both volume buttons at the same time and turning the phone on until the screen loads, obviously do this from the off position.
Now that I think about it, it might be better to wait until you get an OS on an SD you can install.
I do not have a contract with a service provider (unlocked phone; prepaid T-mobile)....How am I going to get the update (Dell Venue; Android 2.2)?
Venueguy
I guess that might be where you would have to root it and then install the rooted version, but I don't know about that type of thing. It's just my guess.
I called a Dell service rep. Apparently they are releasing Android 2.2.2 and they are having big issues. The rep asked me to NOT upgrade when I get a message from the service provider (even if prepaid only I should get that) but check back with Dell whether the upgrade is ok. They expect a stable upgrade by end of August.
Venueguy
Thanks everyone. I tried the hard reset that is the only one thing which solves the problem for a few minutes but only for a few minutes. It was alright when I pruchased it but its started causing trouble a few weeks earlier. I do not know what the problem is. Is that true a new update coming out? Maybe that would make it OK. Dell UK is not selling the venue just the venue pro. I hope the update will help me. Or maybe I ask Lloyds about my phone insurance. I am falling in love with my BB torch white!
nrseife said:
I called a Dell service rep. Apparently they are releasing Android 2.2.2 and they are having big issues. The rep asked me to NOT upgrade when I get a message from the service provider (even if prepaid only I should get that) but check back with Dell whether the upgrade is ok. They expect a stable upgrade by end of August.
Venueguy
Click to expand...
Click to collapse
where are you located, because the dell mobile technician here told me it was 3.0 they are releasing over the air.
Dude, try to do a factory reset. Clear all the apps off your SD card first as I read that having apps on the card might prevent the phone from rebooting. Try the recovery option in manual.
http://support.dell.com/support/edocs/systems/venue/en/index.htm
In the US. But if you are right that would be great!
DavidNelson said:
where are you located, because the dell mobile technician here told me it was 3.0 they are releasing over the air.
Click to expand...
Click to collapse
so your OS is 3.0 now ?
They are releasing 3.0. Its supposed to be over the air,but just taked to att who talked to dell and they said a couple of more months
Sent from my Dell Venue using XDA App
Version 3.0 - a version of the OS build. For Hong Kong - 3.02 for the Korean Olleh - 3.19, for AT&T - 3.21, but they all Android 2.2 or 2.2.2
Much doubt, that Dell will sharpen tablet's HoneyComb for our apparatus, at best it will be 2.3.3
-------------------------
sorry for my english
Yeah, u r right... Android 3.0 is ment only for tablets..... Venue screen is too small for this....
I've called dell on several occasions to ask about updating. I get a different answer everytime. Once it was gingerbread at the end of august, next it was honeycomb at the end of sept. and the latest was, not too sure, but there will be an update, oh and ice cream sandwich will be coming out by december and should work on the venue..... not sure what dell is up to really and dell doesn't seem to know what dell is up to????
Yeah lol.... I asked about update at Dell service center in Hyderabad and they answered that they didn't received any info about update....
Sent from my Dell Venue using XDA App
I saw some one running android 2.2.2 under Dell venue. Is there any os other than stock os...?
Sent from my Dell Venue using XDA App
.
S3nT fR0m M¡ SUPERDUPER rooted Samsung Continuum
I am running mine rooted but theres not much out there, I had more luck with the Streak 5. It shipped 2.2, I really would like to see 3.2 at least. I mean at this point its kinda sad that im still running Froyo.
Im on AT&T in California....