my phone won't open, my phone won't go to download mode just nada nothing happening right.... any solution
jjacinto23 said:
my phone won't open, my phone won't go to download mode just nada nothing happening right.... any solution
Click to expand...
Click to collapse
Not being smart but have you actually read any of the threads about it? Easiest thing to try is this:
Take battery/sim/sd card
Plug in usb cord
Hold all three buttons
Put battery back in and as you do take your finger off JUST the power button.
That always worked for me when i could not get anything but the black screen.
2 Questions:
- Do you see anything on the screen? any logos any signs anything?
- Do the buttons light up? even if its for 1 second... do they?
If you respond no to both of those...
your hard bricked.
Which means you need to either
- try a JIG (probably wont work)
or
- New phone
xsteven77x said:
Not being smart but have you actually read any of the threads about it? Easiest thing to try is this:
Take battery/sim/sd card
Plug in usb cord
Hold all three buttons
Put battery back in and as you do take your finger off JUST the power button.
That always worked for me when i could not get anything but the black screen.
Click to expand...
Click to collapse
oh....... never read that thread but i did that lol before reading your comment because i just unbrick it............... mod delete this thread thank you
Pretty hard to hard brick a vibrant. What were you doing op?
Cito11 said:
Pretty hard to hard brick a vibrant. What were you doing op?
Click to expand...
Click to collapse
I beg the differ. Went to flash the update to disable the locked hardware. Flashed rebooted and now nothin. Phone doesnt light up doesnt charge just black
Marmle said:
I beg the differ. Went to flash the update to disable the locked hardware. Flashed rebooted and now nothin. Phone doesnt light up doesnt charge just black
Click to expand...
Click to collapse
It's the boot loader. The only way to get it working again is with a jtag (not a jig). The average repair shop will charge around $50, but they may not be able to fix the hardware lock still. I'm in the same boat and trying to find out how much Samsung will charge for the repair if they determine it's out of warranty for some reason (e.g. they find out there were any modifications done).
Send to tmo not samsung. Its cheaper
Edit
Actually its free besides shipping and handling
xriderx66 said:
Send to tmo not samsung. Its cheaper
Edit
Actually its free besides shipping and handling
Click to expand...
Click to collapse
Tmo's only an option if you're a Tmo customer. Samsung also pays for the shipping if it's under warranty.
nzahorchak said:
Tmo's only an option if you're a Tmo customer. Samsung also pays for the shipping if it's under warranty.
Click to expand...
Click to collapse
Samsung most certainly does not pay for shipping and handling.
I replaced my phone through tmobile and samsung charged me $11
for standard shipping.
DontJoinTheDarkSide said:
Samsung most certainly does not pay for shipping and handling.
I replaced my phone through tmobile and samsung charged me $11
for standard shipping.
Click to expand...
Click to collapse
Then it appears to be selective because they provided me with a prepaid UPS Returns Label to use to send them my phone.
Related
I was wondering if t-mobile offers some kind of service for people like me who have t-mobile phones that weren't necessarily purchased by the person bringing it in or bought and activated with them...like if I could pay some sort of extra fee for them to accept my defective "hardware locked" phone for a replacement? Lmk, thanks!
Oh and just to make sure whoever's reading this post understands my predicament; I bought a vibrant off someone from CL, rooted and flashed the robotix1.1w/oc rom, decided I didn't like it so I nandroid restored to a previous stock/root backup and while it was rebooting or doing the backup (I can't remember) the phone just hangs on the vibrant/samsung screen and won't turn off unless I pull the battery. Any help would be appreciated, thanks again!
Does recovery mode work on your phone? Vol Up+Vol Down+Power.
tjsynkral said:
Does recovery mode work on your phone? Vol Up+Vol Down+Power.
Click to expand...
Click to collapse
Nope. I can't get into downloader or recovery on it. I've tried literally every method, I've even followed yours to a T in the other couple "hardware locked" vibrant threads but to no avail.
I just noticed that when I plug my phone into a computer, both the internal memory drive and the sd card pop up as drives but both are labeled unknown and seem to be corrupted....
dustinkh said:
Nope. I can't get into downloader or recovery on it. I've tried literally every method, I've even followed yours to a T in the other couple "hardware locked" vibrant threads but to no avail.
I just noticed that when I plug my phone into a computer, both the internal memory drive and the sd card pop up as drives but both are labeled unknown and seem to be corrupted....
Click to expand...
Click to collapse
That's because you're not able to push the "Mount USB" button.
It doesn't hurt to ask T-Mobile to replace it. It helps if you're paying for the $6/month warranty.
Yeah, that's what I thought. Damn well I don't think I have that warranty option added on my plan...I hope they replace it.
Should I try to sell it, turn it in, or should I just wait, hold on to it and hope someone figures out some sort or fix?
Try and get it replaced before worrying about it.
I've heard plenty of stories about people getting their phones serviced by the carrier even though they were bought on eBay or whatever.
dustinkh said:
Yeah, that's what I thought. Damn well I don't think I have that warranty option added on my plan...I hope they replace it.
Should I try to sell it, turn it in, or should I just wait, hold on to it and hope someone figures out some sort or fix?
Click to expand...
Click to collapse
so u dont have insurance on a $250+ phone and now that you messed it up you want tmobile to change it for you?
buy another one and leave it alone
98classic said:
so u dont have insurance on a $250+ phone and now that you messed it up you want tmobile to change it for you?
buy another one and leave it alone
Click to expand...
Click to collapse
Thanks for the flame..but did you even read my entire OP? I clearly stated I bought the phone off someone from CL and the reason for my post in the first place was to find out if T-mobile would allow me to swap phones if I paid an extra servicing fee or something.
Of course I wouldn't expect to walk into the store, demand a new phone because mine doesn't work and then get one. I just don't have the extra couple hundred dollars to "buy another one and leave it alone" sorry I'm not rich like you.
If you're not gunna help me out, why don't you just NOT REPLY and leave ME alone.
tmobile exchanged a vibrant i bought off cl, i told them that the youtube app was causing the phone to soft reset everytime I accessed the app. Do not, I repeat, Do not tell tmo that you got the phone off cl. tmo sent me a brand new phone two days later. The only concern i have is the fact that your phone had a custom rom on it, if tmo determines that you installed a custom os which voids your warranty, they will charge you $400 for the replacement phone they sent you.
hope this helps
I just bought this Vibrant over ebay.
What sux is, the user is some what mislead prints.
Here is the case, phone is locked down. pattern lock down...
Factory Reset code does not work.
Hold Down Vol Down + Vol Up + Power Button, Release Power on Vibrant Logo show up. This procedure done so many times, did NOT work.
Does this mean I have a Hardware Lock? on this phone. (the phone shows July/17/2010)
Please tell me what options there are to solve this issue?
I like to use this phone on a prepaid sim. later get this sim unlock also.
Adb reboot recovery. You have to dl the android sdk first.
Sent from my SGH-T959 using XDA App
does this require, going in the device and enable debug? cause I can not even go in to Stock Recovery Mode. Stuck on the google account log in screen.
can you tell me how to get adb recovery to work?
thnx in advance.
Why does this post seem a little fishy to me? My instincts would lead me to think the phone isn't legit. You bought a phone off of Ebay, AND it came screen locked? Having sold many a phone on Ebay, I can tell you the first thing I do is wipe the phone and restore it to 100% stock. Receving one locked is alot more than "misleading", it just plain makes no sense. But I.m guessing you already know that. If it walks like a duck, and quack likes a duck....it's probably a stolen phone
Just sayin.....
Sent from my Vibrant via Xda App
yup
stolen phone
don't help
Why don't you email the seller and ask what the pattern was?
Sent from my SGH-T959
connnn said:
Why don't you email the seller and ask what the pattern was?
Sent from my SGH-T959
Click to expand...
Click to collapse
That would be too easy
Dipping it in acid unlocks it in sub seconds, if you use hot water it will take longer, but you will get an email confirmation of a full unlock.
flyingmedic said:
Why does this post seem a little fishy to me? My instincts would lead me to think the phone isn't legit. You bought a phone off of Ebay, AND it came screen locked? Having sold many a phone on Ebay, I can tell you the first thing I do is wipe the phone and restore it to 100% stock. Receving one locked is alot more than "misleading", it just plain makes no sense. But I.m guessing you already know that. If it walks like a duck, and quack likes a duck....it's probably a stolen phone
Just sayin.....
Sent from my Vibrant via Xda App
Click to expand...
Click to collapse
Tell you what, I actually got a hold of the Original owner of the phone, she was nice to add me to Authorized user, some hispanic lady. She gave up on the phone cause not what she exactly need. have no clue how to even use it correctly. Friend of her, sold it on ebay. I bought it, ever since been in touch with T-Mobile. Trying to get IMEI Unlock code!! still waiting...for that email...
do not bother, "there is app to get unlock code" I KNOW! there is!! I want to use it badly...Problem is, I am in a town where T-Mobile does NOT EXIST!! Only ATT. That is why, getting unlock code, so I can use it on ATT. Log in the phone, and Format with Custom ROMs.
This is my only choice now I have...suck aint it.
hydrogenman said:
yup
stolen phone
don't help
Click to expand...
Click to collapse
up to you, what you think. i got plenty of ways to prove the phone is legit. plus got tmobile and local police report ready file against the seller, if the phone is stolen property.
I handle every online shopping, like if the other end having a death wish to come.
when other play fair, I will too. if they decided something fishy, I will put a guillotine on them.
ekoandrew said:
up to you, what you think. i got plenty of ways to prove the phone is legit. plus got tmobile and local police report ready file against the seller, if the phone is stolen property.
I handle every online shopping, like if the other end having a death wish to come.
when other play fair, I will too. if they decided something fishy, I will put a guillotine on them.
Click to expand...
Click to collapse
Watch what you stick in the guillotine son......your whole story is just that, a story, and not a good one. now go play in traffic, you've been exposed.
ekoandrew said:
Tell you what, I actually got a hold of the Original owner of the phone, she was nice to add me to Authorized user, some hispanic lady. She gave up on the phone cause not what she exactly need. have no clue how to even use it correctly. Friend of her, sold it on ebay. I bought it, ever since been in touch with T-Mobile.
Click to expand...
Click to collapse
She sold you a hardware locked phone that's also pattern locked and you're okay with that? Why don't you demand your money back? How can you talk about how you would put the guillotine to a bad seller when that is exactly what you're dealing with?
So my HD2 T-mobile touch screen has stop responding and I called HTC.
They told me I had two options but that they need a credit card on file.
What does this mean are they going to charge me to repair if the warranty dosen't cover it or are they gonna charge me regardless?
I never gave them anything, if they would of tried to charge me I would of gone up there and kicked off a **** storm! if its under warrenty give them nothing,
zero26 said:
So my HD2 T-mobile touch screen has stop responding and I called HTC.
They told me I had two options but that they need a credit card on file.
What does this mean are they going to charge me to repair if the warranty dosen't cover it or are they gonna charge me regardless?
Click to expand...
Click to collapse
i would ask them. could be just like anything else, they want assurance. but be explicit that they do not have your okay to charge anything unless discussing it. seems weird, though. i would call back and see if you get the same answer from someone else!
zero26 said:
does this mean are they going to charge me to repair if the warranty dosen't cover it or are they gonna charge me regardless?
Click to expand...
Click to collapse
What did they say when you asked them the same question?
Sent from my HD2 using XDA App
how do you think customer service get paid?
Mods - please move if in incorrect forum.
I was charging my GS3 and after unplugging it, I proceded to turn tethering on, and then put it in my pocket for 5 seconds. I took it out and it had turned off by itself. I cant turn the GS3 back on, either by the power button or using recovery mode. I have tried removing battery for a minute and then holding the power button for 20 seconds but no luck. Nothing at all happens when i plug the charger in, and I have left it in for 30 minutes and the device still wont boot.
Can anybody sugest what I can do to boot the device?
I have had no previous problems like this and im running stock firmware with no root. Im using a mac and not partitioned the drive to install windows and then odin, but I can do so if required.
What firmware are you using in this phone ? (Number if you can find it).
What is the phone ? Galaxy S3 International (GT-I9300) with 16GB inside ?
Perhaps a Sudden Death Symdrom for you with a total death...
Read this : http://forum.xda-developers.com/showthread.php?t=2133401
First try another charged battery, yours may have just failed. Also check the battery terminals aren't bent or broken.
If it is still dead with a known good battery then looks like a warranty repair is required.
I cant find out the firmware unless I can get back on the phone :/ Yes its an I9300...
The bttery, I will try and find another GS3 owner but I dont think I can find any. Ill have a look into the thread also thanks for the info
imfromwales said:
I cant find out the firmware unless I can get back on the phone :/ Yes its an I9300...
The bttery, I will try and find another GS3 owner but I dont think I can find any. Ill have a look into the thread also thanks for the info
Click to expand...
Click to collapse
4.1.2 is secured from SDS, so this is not SDS
GR0S said:
4.1.2 is secured from SDS, so this is not SDS
Click to expand...
Click to collapse
I dont understand what that means? I installed an official firmware from on here 7 months ago when I left the UK and have not done anything to my phone since then.
imfromwales said:
I dont understand what that means? I installed an official firmware from on here 7 months ago when I left the UK and have not done anything to my phone since then.
Click to expand...
Click to collapse
Some device (Galaxy S3 with 16GB of internal storage memory) have a problem with the memory chip. So, if you are running a Jellybean 4.1.2 firmware, samsung have fix the bug and you are cover (so it's not a SDS problem).
But if you phone have an old firmware, you may be affected by this trouble. If it's your case, the unique solution is to put your phone on a repair center.
first, try a different battery. if that fails - send it to service for a motherboard replacement
Glebun said:
first, try a different battery. if that fails - send it to service for a motherboard replacement
Click to expand...
Click to collapse
Ive tried using a different battery and that doesnt seem to work either. The other GS3 works perfectly fine with my battery inside which suggests its a problem with my handset...
How can i find a dealer to send my unit to? I used to flash custom ROMs to the device but went back to stock 7 months ago when I left the UK to travel Australia, and did not reset the binary counter so it wont be covered by warranty
Since its dead they can't see binary counter. Best bet, send it to friend in uk for samsung repair...
I assume you have some sort of electronic copy of a receipt?
Sent from my GT-I9300 using Tapatalk 2
rootSU said:
Since its dead they can't see binary counter. Best bet, send it to friend in uk for samsung repair...
I assume you have some sort of electronic copy of a receipt?
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Ive currently got my mum looking for the physical receipt. I could try and get an electronic proof of useage from Vodafone who I bought the phone from but problably not a "receipt".
Dont really want t send my phone back to the UK, it wil be expensive and Im not sure when im returning home, so it may be quicker/cheaper to either take home myself or to try get it sorted here :/
imfromwales said:
Ive currently got my mum looking for the physical receipt. I could try and get an electronic proof of useage from Vodafone who I bought the phone from but problably not a "receipt".
Dont really want t send my phone back to the UK, it wil be expensive and Im not sure when im returning home, so it may be quicker/cheaper to either take home myself or to try get it sorted here :/
Click to expand...
Click to collapse
If it's a contract phone, contact vodafone directly, probably won't need a receipt.
Is shipping a small package that expensive? Cheaper than a motherboard I bet
rootSU said:
If it's a contract phone, contact vodafone directly, probably won't need a receipt.
Is shipping a small package that expensive? Cheaper than a motherboard I bet
Click to expand...
Click to collapse
Yeah its a contract phone so thats good news
Shipping my phone would be expensive as I would have to have buy insurance, maybe $20 or something?
imfromwales said:
Yeah its a contract phone so thats good news
Shipping my phone would be expensive as I would have to have buy insurance, maybe $20 or something?
Click to expand...
Click to collapse
Cheaper than £150 GBP / $250 AUD for a used motherboard then Which by having it fitted, will void your 2 years EU warranty
Yeah, you are right. I think im just going to wait until I get back to the UK in a few months and send it off. I would get it done when i go to Asia next week but I am not staying in one place long enough - im guessing it would take a few weeks from sending it in to getting it back?
Also, I dropped my phone a few month back and the screen is all damaged but still useable. Samsung will still fix the problem I take it and not refuse to due to the damaged screen?
https://imgur.com/a/CopbiZe
Can someone tell me what this is ? Found it on a warranty replacement phone T-Mobile sent me, 2 months ago, which was obviously a used phone. And how did it get past they're quality control. Supposedly certified. Hate that send you a used phone for warranty or insurance claims.
This, I thought, was a stock Samsung S9 Snapdragon.
Is there root or a hack I don't know about ? What is this ?
This phone is going back to TMO after we found this trying to fix the earpiece speaker. Attempting to get into recovery, which is a no go. Can't get in at all.
Completely free, no charge replacement. Probably going to get another used phone. Oh well, at least they're replacing it.
Tmobile's warranty gives you a "like new" or "reconditioned" phone of the same kind/type. (If none are available they might send you a new one instead) that is certified to work. In other words whomever handled the warranty replacement (assurian or Tmobile) had someone go through and check the phone out, and they certified that it works...
So you can end up with a gently used phone they checked over and made sure works as the warranty exchange.
https://support.t-mobile.com/docs/DOC-1656
https://support.t-mobile.com/docs/DOC-1250
In the pix I am not sure what your seeing that is unusual.
The images are of the phone in download mode for uploading firmware to the phone. Download mode is not the recovery menu/mode
Top image shows the standard menu and warning about flashing firmware to the phone.
Bottom image is where the phone is waiting for the transfer to start. In the bottom image FRP lock is enabled which means someone had a Google account on that phone but did not factory reset it (factory data reset removes the FRP lock). Also Knox status is 0x0 which means it hasn't been tripped at all. I can't read the purple text at the top, it's too blurry for me to make out
Also for the G965U and G965U1 there is no root at all.
Thanks for the reply. I knew I wasn't in recovery. I've never been in download mode. Wasn't sure. What would you download on a locked phone. ?. Guess I did get a used phone. I described the screen in detail to TMO tech support. Why wouldn't they know "download mode" ?
This is one of the few phones I haven't touched. Still have a flashed TMO Dash, Wing, S2, Stylo, & a couple jailbroke iPhones.
Wiish there was root for the snapdragon.
Why couldn't I get into recovery. ? It always took me to download mode. Why?
Also does FRP lock prevent anything to the next owner of the phone ?
Nevermind. Just Googled it. Thx.
crz6662 said:
Thanks for the reply. I knew I wasn't in recovery. I've never been in download mode. Wasn't sure. What would you download on a locked phone. ?. Guess I did get a used phone. I described the screen in detail to TMO tech support. Why wouldn't they know "download mode" ?
This is one of the few phones I haven't touched. Still have a flashed TMO Dash, Wing, S2, Stylo, & a couple jailbroke iPhones.
Wiish there was root for the snapdragon.
Why couldn't I get into recovery. ? It always took me to download mode. Why?
Click to expand...
Click to collapse
Tbh I have no idea why the rep you spoke too didn't know what download mode is. It may have slipped there mind or they didn't know, given how many people the deal with as well as all the different types of phones.
It also may depend on the level of tech support you reached. The tech support you reached may not necessarily specialize in the phone hardware as much as they are in the tmobile network.
As for why you could not access recovery mode it is because you pressed a wrong button.
Recovery mode is accessed by holding power button, Bixby button and volume up when the phone is off.
Download mode is accessed when you hold volume down, Bixby button and the power button when the phone is off.
Thanks for the info. TMO tech evidently didn't know either.
Appreciate the help.
crz6662 said:
Thanks for the info. TMO tech evidently didn't know either.
Appreciate the help.
Click to expand...
Click to collapse
Edit: Old phone is going back today. At least the TMO tech "Next Day Air"ed my replacement phone for girlfriend.