People can't hear me incoming/outgoing calls occasional glitch - Thunderbolt Q&A, Help & Troubleshooting

Anyone else have this issue.
I have a problem when people call or when I call them. It only happens sometimes, but I can hear them and they can't hear me. I thought maybe it had something to do with using google maps/gps or a problem with google voice. It happens on my normal # and my google voice #.
Anyone else have this problem. I am rooted, had stock, stock debloated, and now Virus ROM, and it has happened on all 3. Should I go back to stock and go request a new phone from verizon?

I would, just for the fact that you will get a NEW phone, not a like-new phone. You know you can root it and get everything back, might as well get a brand new phone while you can.

Check their carrier. I have always had this when people with ATT call me on Verizon. I'm not sure which carrier as at fault .. but I haven't had this issue with anyone that didn't have ATT. And my friends sub ATT have had this issue only with Verizon. Seems weird, but I've noticed this happening to a large group of my friends ... And it just started to happen recently. Happened on my dinc and its still happening on my thunderbolt
Sent from my ADR6400L using XDA App

gregdalfonso said:
Check their carrier. I have always had this when people with ATT call me on Verizon. I'm not sure which carrier as at fault .. but I haven't had this issue with anyone that didn't have ATT. And my friends sub ATT have had this issue only with Verizon. Seems weird, but I've noticed this happening to a large group of my friends ... And it just started to happen recently. Happened on my dinc and its still happening on my thunderbolt
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
I had problems with people even on verizon.

Oh necermind then, mine was strictly ATT
Sent from my ADR6400L using XDA App

Verizon is overnighting me a new phone today, so problem will hopefully be solved.

Related

Urgent Help! Can't Answer Calls???

For some reason my rooted stock S2 (from Bell unlocked using on Rogers) can't answer calls. I can call out without any problems but if someone is calling me, it'll hang up on them as soon as I answer. They then get a busy signal.
Any ideas?
Try Clearing the cache of phone.apk
Sent from my GT-I9100 using Tapatalk 2
bala_gamer said:
Try Clearing the cache of phone.apk
Sent from my GT-I9100 using Tapatalk 2
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Click to collapse
Can't find phone.apk.... I deleted the cache of dialer.apk and the problem still remains. I also completely turned off call blocking and everything.
When I answer a call, it immediately disconnects.
This is interesting to hear. My wife and i are both on rogers. She has a rooted and rommed captivate and i have a rooted and rommed nexus s. We are both having the same issues for that last couple days. Weird stuff. Never happened before.
I put my SIM card into my wife's S2 (also stock and rooted) and it works properly. Accepts incoming calls. So it must be something with my device specifically and not network related. Strange... I've removed any possible suspect apps to no avail so far. Perhaps a core app update is the culprit.
Ya I am confused lol. I have been on the same rom for a few weeks now. Just started happening to both of us all of a sudden. Not sure if it is a certain app that we both have installed and its screwing up our phones? Just not sure at all.
Sent from my Nexus S using xda premium
ThaiM said:
I put my SIM card into my wife's S2 (also stock and rooted) and it works properly. Accepts incoming calls. So it must be something with my device specifically and not network related. Strange... I've removed any possible suspect apps to no avail so far. Perhaps a core app update is the culprit.
Click to expand...
Click to collapse
Please let me know if you find a solution. I am trying a few things but no luck
I've been having the same issue with incoming calls all weekend, in my case I was able to rule out hardware by swapping SIMs with another Rogers phone.
On the phone a few times with Rogers Tec Support and I was told this was an issue on their end, from what I'm told it's related to the Rogers One Number service which I did register for a couple of months back. Although I don't use the RON service anymore it's still active on my account.
I just had Tec Support remove it from my account and am just now getting my incoming calls again.
tankrider said:
I've been having the same issue with incoming calls all weekend, in my case I was able to rule out hardware by swapping SIMs with another Rogers phone.
On the phone a few times with Rogers Tec Support and I was told this was an issue on their end, from what I'm told it's related to the Rogers One Number service which I did register for a couple of months back. Although I don't use the RON service anymore it's still active on my account.
I just had Tec Support remove it from my account and am just now getting my incoming calls again.
Click to expand...
Click to collapse
This may be it. I recently signed up for Rogers One Number but never use it. That's the difference me and the wife's S2. She's not registered for One Number. Hmmmm..... But it's weird that my SIM accepts incoming calls on her device though.
tankrider said:
I've been having the same issue with incoming calls all weekend, in my case I was able to rule out hardware by swapping SIMs with another Rogers phone.
On the phone a few times with Rogers Tec Support and I was told this was an issue on their end, from what I'm told it's related to the Rogers One Number service which I did register for a couple of months back. Although I don't use the RON service anymore it's still active on my account.
I just had Tec Support remove it from my account and am just now getting my incoming calls again.
Click to expand...
Click to collapse
hey thats great to hear. I will try and get rid of Rogers one as well. Go figure eh. Thanks for the info
Just got off the phone with Rogers Customer Care. Removed Rogers One Number and BAM! Back in business! Thanks tankrider!
ThaiM said:
Just got off the phone with Rogers Customer Care. Removed Rogers One Number and BAM! Back in business! Thanks tankrider!
Click to expand...
Click to collapse
No problem, glad you got it sorted.
Yes. Same here. Getting rid of rogers one solved everything.
Sent from my Nexus S using xda premium

AT&T can't call, signal drop

So recently my phone has been acting strange. When I try to make a phone call I get no dial tone then the call ends. But sometimes it goes through. Sometimes the signal bars will drop and then I'll get the no service icon. Then again other times the signal will drop then switch to E and the call will go through.
I've tried multiple radios and builds, and now I'm back on stock hoping AT&T will get me a new phone.
Any ideas or suggestions concerning the issue or trying to convince AT&T I didn't mess with the phone?
Sent from my HTC One X+ using xda app-developers app
So after trying to get my issue fixed at an on site corporate ATT, I could not replicate my issue because they probably have a cell booster in the building haha. So they gave me a new SIM card which did jack.
A couple days later, I contacted support online which did some troubleshooting with me. Then I was asked about warranty... I told the truth: unlocked, rooted, custom Rom, stock, unrooted, relocked.
Apparently this was not an issue. As long as there was no screen damage and the water marker was good, they said I was covered, which surprised me but maybe I'm just under informed.
So they sent me a new HOX+ and I sent my old one back to them. Now my issue is completely resolved, for now... I've heard many go through the same back and forth with these devices
Sent from my HTC One X+ using xda app-developers app
Wow, they did nothing about the rooting mess! I'm impressed.
Sent from my HTC One X+ using Tapatalk 4 Beta
sixcarnage said:
Wow, they did nothing about the rooting mess! I'm impressed.
Sent from my HTC One X+ using Tapatalk 4 Beta
Click to expand...
Click to collapse
Well I guess I just sent the phone back Monday, so maybe they'll try to screw me. ha
amccue said:
Well I guess I just sent the phone back Monday, so maybe they'll try to screw me. ha
Click to expand...
Click to collapse
Or may be finally they woke up....
In India at least we can do whatever we want to do with our devices (software wise)... and warranty is still covered . And technically it should!
amccue said:
So recently my phone has been acting strange. When I try to make a phone call I get no dial tone then the call ends. But sometimes it goes through. Sometimes the signal bars will drop and then I'll get the no service icon. Then again other times the signal will drop then switch to E and the call will go through.
I've tried multiple radios and builds, and now I'm back on stock hoping AT&T will get me a new phone.
Any ideas or suggestions concerning the issue or trying to convince AT&T I didn't mess with the phone?
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
A little late to this, but I am having the same issue in southern US. Made a thread about it, but no responses. I never found your thread because I was looking to specific I suppose. I determined that the HSPA antenna actually failed on my phone. You can have full LTE signal then when you make a call you get one bar of EDGE
This makes my FOURTH AT&T HOX+. First one had a loose speaker that buzzed. Second had a radio issue that caused random static and interference during calls. Third one has this problem. Let's hope fourth is a winner. Gah, I used to love HTC, but four of the same phones with manufacturing defects?

[Q] Samsung Galaxy S5 losing network connectivity

My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
pimpinonline said:
My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
Click to expand...
Click to collapse
Samsung just rolled out a new update for T-Mobile S5 variant. This update should fix the issues you're having. Here is the link to it: http://www.sammobile.com/firmwares/3/?download=29848
I definitely am..same problem. I am using an unlocked t mobile s5 on att so I think I'm going to put together a flash able att modem and flash it
Sent from my SM-G900T using XDA Premium 4 mobile app
@Skyrocket2
Well, that was very timely. I'm glad they released a fix the same day I decided to ask for help. I appreciate the link, and I'll install it and see how it works out. Cheers.
The update killed a lot of people's data speeds. I made a ticket with t-mobile techs. I suggest anyone else with bad data speeds after the new update do the same.
Sent from my SM-G900T using Tapatalk
Charlie Brown said:
The update killed a lot of people's data speeds. I made a ticket with t-mobile techs. I suggest anyone else with bad data speeds after the new update do the same.
Sent from my SM-G900T using Tapatalk
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Click to collapse
Yep. Mine is down to 1 now. I have several tickets already open with them. This phone has been nothing but trouble.
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
DOMINANDROID82 said:
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
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Click to collapse
Is this a confirmed fix for everyone? I'm getting really annoyed this keeps happening.
DOMINANDROID82 said:
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
im using isis sim here without any problem.
I'm still having problems with this... I'm rooted. If I go to T-Mobile will they just replace the SIM or will they be checking my phone?
Sent from my SM-G900T using Tapatalk
gr0wlithee said:
I'm still having problems with this... I'm rooted. If I go to T-Mobile will they just replace the SIM or will they be checking my phone?
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
From what I know T-Mobile doesn't care if your phone is rooted because you're not doing any warranty service. If that was the case they will probably tell you that its voided.. I have seen a few that root their own phones at their job so I doubt it'll be a problem. But I guess every T-Mobile store isn't the same..
Sent from my SM-G900T using XDA Premium 4 mobile app
pimpinonline said:
My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
Click to expand...
Click to collapse
Yes this is the exact problem I had with last GS5. Tmobile replaced it and I still have this problem with the new GS5. The tried to tell me it was just how the old GS5 settings were set. They had me do Factory reset many times, it never helped. Now with the replacement GS5 the exact same problem. Like you everything looks great on the display. I would just get calls on my home line wanting to know why I never answer my mobile phone. The only thing that helps me is a restart but it is only temporary. Do you know if they have released a fix for this problem?
Larry2148 said:
Yes this is the exact problem I had with last GS5. Tmobile replaced it and I still have this problem with the new GS5. The tried to tell me it was just how the old GS5 settings were set. They had me do Factory reset many times, it never helped. Now with the replacement GS5 the exact same problem. Like you everything looks great on the display. I would just get calls on my home line wanting to know why I never answer my mobile phone. The only thing that helps me is a restart but it is only temporary. Do you know if they have released a fix for this problem?
Click to expand...
Click to collapse
Since upgrading the latest firmware, we have not experienced the problems again. We've been having good service since then. I would definitely suggest you get the latest firmware.
guys, i have the latest firmware and the same problem... any solution or fix?
krntehknik303 said:
From what I know T-Mobile doesn't care if your phone is rooted because you're not doing any warranty service. If that was the case they will probably tell you that its voided.. I have seen a few that root their own phones at their job so I doubt it'll be a problem. But I guess every T-Mobile store isn't the same..
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The only thing it seems the tmobile employees know how to do is a factory reset .. That is their solution for about everything . Like the other guy said they dont handle warranty . That is for your samsung warranty when knox is tripped . If you have handset protection nothing voids it from what i have seen . I think tmobile would rather replace a rooted phone than one with a cracked screen .
---------- Post added at 09:22 PM ---------- Previous post was at 09:20 PM ----------
Jtrain88 said:
I definitely am..same problem. I am using an unlocked t mobile s5 on att so I think I'm going to put together a flash able att modem and flash it
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If you put that modem together can you link me it ? Could come in handy in the future. Thanks
I notice the problem occurs when switching to lte from 4 auto mode. Seems lte is giving these problems. Switch to wcdma only mode and the problem will be gone. No lte tho... I will update to latest fw and see if it solves my problem
Sent from my SM-G900T using XDA Free mobile app
Samsung S5 network connectivity loss
I have a brand new S5 as well and experience exactly the same problems described, and my friends also have Samsung phones and tablets that give the same network connectivity problem.
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Multiple Text messages sent (duplicates)??

My wife's phone will send multiple duplicate text messages, on her phone it shows only one sent, but on my end (and other peoples) I will get 2-3 duplicate messages in a row, I thought it was just mine until I questioned her about it and she said everyone she sends text's to complains of it.... I told her to go to the verizon store so she did and they dont know why it is happening, she tried to do a factory reset and it seemed to fix it for a few days but it is happening again. Her phone is completely stock, I did no modifications at all to it, she tried different messaging apps and they all do it, I think it is something with the network but verizon says there is nothing they can do... Has anyone had this problem, or know what is causing it?
My wife's phone has occasionally done that too, but I don't know the cause or solution, and it only happens once every few months...maybe.
So she's on 35B?
My wife has this issue on her moto x, but it only occurs when she is at work which has horrible reception.
My phone has been doing this lately- I think it may be a reception thing where it keeps trying not knowing it succeeded. Drives me nuts.
My fiance's phone has been doing that for quite some time. We had to get to Verizon's tier 2 tech support and had them create a trouble ticket. They still haven't gotten back to new after 2 weeks.
Coincidentally she Got the notification for 46a, and since upgrading, we haven't had the issue. It's definitely a signal thing.
Sent from my VS985 4G using XDA Free mobile app

Constant missed calls on G965U - very frustrating...help

Hello
My wife's T-Mobile S9+ continues to have missed calls. She'll return to her desk and see a voicemail notification without the phone having rung. Since she uses it for work, it's quite frustrating.
I recently replaced the Simple Mobile sim card as a precaution.
What can I try or test?
I never have had that issue with this phone yet.. But when at home, call her phone maybe a dozen times to see what happens.. I'm willing to bet it is not the phone, but a network issue.. I have ran into this same issue, with other phones, that I use on the Sprint network.
I have the issue on cricket a lot at my house. I do I bet it's a network issue.
I'd like to think that, but my phone, also on Simple Mobile, gets all calls - real, scams, surveys, the major, etc
Sent from my OnePlus7Pro using XDA Labs
nabril15 said:
I'd like to think that, but my phone, also on Simple Mobile, gets all calls - real, scams, surveys, the major, etc
Sent from my OnePlus7Pro using XDA Labs
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My wife runs into that issue from time to time, with her Iphone 10.. I still say it is the network.
How to fix the yellow screen problem pllzz in s9

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