Hello
My wife's T-Mobile S9+ continues to have missed calls. She'll return to her desk and see a voicemail notification without the phone having rung. Since she uses it for work, it's quite frustrating.
I recently replaced the Simple Mobile sim card as a precaution.
What can I try or test?
I never have had that issue with this phone yet.. But when at home, call her phone maybe a dozen times to see what happens.. I'm willing to bet it is not the phone, but a network issue.. I have ran into this same issue, with other phones, that I use on the Sprint network.
I have the issue on cricket a lot at my house. I do I bet it's a network issue.
I'd like to think that, but my phone, also on Simple Mobile, gets all calls - real, scams, surveys, the major, etc
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nabril15 said:
I'd like to think that, but my phone, also on Simple Mobile, gets all calls - real, scams, surveys, the major, etc
Sent from my OnePlus7Pro using XDA Labs
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My wife runs into that issue from time to time, with her Iphone 10.. I still say it is the network.
How to fix the yellow screen problem pllzz in s9
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Hey guys, I live in south florida and I dont know if this issue is with my phone or othera but sometimes areas were I get 3g I dont get any bars or it doesnt say searching yet when I try to make a call it gives be the not registered error. I did go into the mobile network setting to fix it and it didnt register. Anyone know a fix?
Im using truestock 2.1 and lagfix.
Sent from my SGH-T959 using XDA App
I live in south Florida too and the only problem that I have with network is under about phone, my phone number is displayed as unknown. It only becomes a pain when I try to use apparently like push-to-talk.
I think you should talk to a tmo representative or bring your phone back to the store.
Sent from my SGH-T959 using XDA App
I'd reccomend trying your sim in another phone, if possible. See if it still has signal problems or works perfectly. Also, if you're using an older sim, update your sim to the one that came with it. For some reason the vibrants seem really grumpy with older sims a lot of the time, but not in all cases. I'd say it's helped about 75% of the customers (and myself) that have had issues with signal/reception on it.
Hi guys. For some reason my phone keeps losing its reception, and no calls are being made. It keeps saying call ended... Its not my sim card cuz it works fine with my other phone, so it has to do with this phone. Any one experienced this or can help?
It just randomly started
Sent from my X10a using XDA App
any changes made recently? new FW, new apps, new widgets that control 2g/3g?
ive not had any similar problems, but just tryin to give a few suggestions
good luck!
Try the soft reset or repair via SEUS.
Mine started having Wi-Fi issues today (it wouldn't connect to the wireless network, with or without encription).
Did the soft reset, now it's working.
Weird bugs, I guess
You're holding it wrong... Also try wrapping some gaffer tape around the outside edge. Sorry they're no longer giving away free bumper cases...
Edit:
...Sorry, I thought this was the iPhone 4 forum.
Sent from my iPhone 4 using XDA App
I have had the same issue intermittently since I got the phone. Tried a restore and a newer fw. Didn't help, I'm waiting a bit longer and sending it off for warranty. A few of my friends have x10s also and haven't had this problem...
shukla said:
Hi guys. For some reason my phone keeps losing its reception, and no calls are being made. It keeps saying call ended... Its not my sim card cuz it works fine with my other phone, so it has to do with this phone. Any one experienced this or can help?
It just randomly started
Sent from my X10a using XDA App
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You still have this problem Shukla? Mine started doing this today too..
Anyone else have this issue.
I have a problem when people call or when I call them. It only happens sometimes, but I can hear them and they can't hear me. I thought maybe it had something to do with using google maps/gps or a problem with google voice. It happens on my normal # and my google voice #.
Anyone else have this problem. I am rooted, had stock, stock debloated, and now Virus ROM, and it has happened on all 3. Should I go back to stock and go request a new phone from verizon?
I would, just for the fact that you will get a NEW phone, not a like-new phone. You know you can root it and get everything back, might as well get a brand new phone while you can.
Check their carrier. I have always had this when people with ATT call me on Verizon. I'm not sure which carrier as at fault .. but I haven't had this issue with anyone that didn't have ATT. And my friends sub ATT have had this issue only with Verizon. Seems weird, but I've noticed this happening to a large group of my friends ... And it just started to happen recently. Happened on my dinc and its still happening on my thunderbolt
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gregdalfonso said:
Check their carrier. I have always had this when people with ATT call me on Verizon. I'm not sure which carrier as at fault .. but I haven't had this issue with anyone that didn't have ATT. And my friends sub ATT have had this issue only with Verizon. Seems weird, but I've noticed this happening to a large group of my friends ... And it just started to happen recently. Happened on my dinc and its still happening on my thunderbolt
Sent from my ADR6400L using XDA App
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Click to collapse
I had problems with people even on verizon.
Oh necermind then, mine was strictly ATT
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Verizon is overnighting me a new phone today, so problem will hopefully be solved.
So, all of my family just signed up for AT&T from T-Mobile and most of us got Galaxy S II's from Amazon for $0.01 (good deal). However, my brother and I are both having data issues. We'll be connected to HSPA+ with 4/5 bars, but sometimes anything that requires data (webpage, email) won't load, an there will be minimal data activity in the status bar. I have to click links multiple times for a connection to finally occur (if not wait a minute). Other times, I've waited so long I've turned airport mode on and off. My brother tested his GSII next to someone's Atrix, and their Atrx loaded a webpage without any latency, while my brother's browser just sat there with the initial loading bar, no network activity.
I haven't done much testing/replacing the ROM/radio, because methinks the stock ROM shouldn't be having this problem in the first place. Can I check logcat w/o root?
Could this be a cellular issue? We ported our numbers from T-Mobile, and still have the T-Mobile account. I never had to activate my AT&T phone when I got it from Amazon (came with SIM card, worked out of box). I also noticed strange behavior. I had both my old T-Mobile phone and my new AT&T phone on at the same time, and my T-Mobile phone rang, even though I had supposedly ported my number to AT&T. So if that can happen maybe it's some crazy SIM issue going on?
Any advice or pointers of assistance from the GSII forum would be appreciable.
Thanks!
Sounds like the AT&T sim card is not activated, or fully activated. Id call them and verify. Also make sure that you are on a 4G data plan... that can also cause issues with data.
When you port a number it can take up to 48 hours to fully port the number. Until it is done both phones will ring. The reason for the bad satanist that even though it works out of box you have to call Att to set the account up the rest of the way. I can't tell you how many people came into my store due to this.
zelendel said:
When you port a number it can take up to 48 hours to fully port the number. Until it is done both phones will ring. The reason for the bad satanist that even though it works out of box you have to call Att to set the account up the rest of the way. I can't tell you how many people came into my store due to this.
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Click to collapse
Bad satanist?
zelendel said:
When you port a number it can take up to 48 hours to fully port the number. Until it is done both phones will ring. The reason for the bad satanist that even though it works out of box you have to call Att to set the account up the rest of the way. I can't tell you how many people came into my store due to this.
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You work for AT&T? That is funny on so many levels.
Red5 said:
You work for AT&T? That is funny on so many levels.
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Lol, that is hilarious and awesome at the same time. Talk about best android sales rep!
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Update: Just took phone out of pocket and loaded cnn.com. Tooks ~20 seconds before page even started loading (beyond initial bit of browser loading bar). Both up/down HSPA+ became active at various points in the time frame.
This seems to be a common occurrence. I remember talking to an AT&T rep from Georgia or something because my dad called her to get our account in order. She called my phone, as was like "Oh you're talking on your GSII? -- it must already be activated then." She made no indication that it still needed to be activated.
Sorry damn keyboard. I ment bad data connection.
I used to run a small retailer but still do freelance support for a few of the Att stores around town. You would be amazed how many store managers have no idea about the products they sell lmao
Call Att and get tech support and have them refreash your connection to the data servers. That should fix you right up.
zelendel said:
Sorry damn keyboard. I ment bad data connection.
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Bad satanist is much better
Sent from my páhhōniē
Originally Posted by zelendel
Sorry damn keyboard. I ment bad data connection.
Click to expand...
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Bad satanist is much better
Sent from my páhhōniē
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You win.
Sent from my SAMSUNG-SGH-I777 using Tapatalk
My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
pimpinonline said:
My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
Click to expand...
Click to collapse
Samsung just rolled out a new update for T-Mobile S5 variant. This update should fix the issues you're having. Here is the link to it: http://www.sammobile.com/firmwares/3/?download=29848
I definitely am..same problem. I am using an unlocked t mobile s5 on att so I think I'm going to put together a flash able att modem and flash it
Sent from my SM-G900T using XDA Premium 4 mobile app
@Skyrocket2
Well, that was very timely. I'm glad they released a fix the same day I decided to ask for help. I appreciate the link, and I'll install it and see how it works out. Cheers.
The update killed a lot of people's data speeds. I made a ticket with t-mobile techs. I suggest anyone else with bad data speeds after the new update do the same.
Sent from my SM-G900T using Tapatalk
Charlie Brown said:
The update killed a lot of people's data speeds. I made a ticket with t-mobile techs. I suggest anyone else with bad data speeds after the new update do the same.
Sent from my SM-G900T using Tapatalk
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Yep. Mine is down to 1 now. I have several tickets already open with them. This phone has been nothing but trouble.
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
DOMINANDROID82 said:
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
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Is this a confirmed fix for everyone? I'm getting really annoyed this keeps happening.
DOMINANDROID82 said:
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
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Click to collapse
im using isis sim here without any problem.
I'm still having problems with this... I'm rooted. If I go to T-Mobile will they just replace the SIM or will they be checking my phone?
Sent from my SM-G900T using Tapatalk
gr0wlithee said:
I'm still having problems with this... I'm rooted. If I go to T-Mobile will they just replace the SIM or will they be checking my phone?
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From what I know T-Mobile doesn't care if your phone is rooted because you're not doing any warranty service. If that was the case they will probably tell you that its voided.. I have seen a few that root their own phones at their job so I doubt it'll be a problem. But I guess every T-Mobile store isn't the same..
Sent from my SM-G900T using XDA Premium 4 mobile app
pimpinonline said:
My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
Click to expand...
Click to collapse
Yes this is the exact problem I had with last GS5. Tmobile replaced it and I still have this problem with the new GS5. The tried to tell me it was just how the old GS5 settings were set. They had me do Factory reset many times, it never helped. Now with the replacement GS5 the exact same problem. Like you everything looks great on the display. I would just get calls on my home line wanting to know why I never answer my mobile phone. The only thing that helps me is a restart but it is only temporary. Do you know if they have released a fix for this problem?
Larry2148 said:
Yes this is the exact problem I had with last GS5. Tmobile replaced it and I still have this problem with the new GS5. The tried to tell me it was just how the old GS5 settings were set. They had me do Factory reset many times, it never helped. Now with the replacement GS5 the exact same problem. Like you everything looks great on the display. I would just get calls on my home line wanting to know why I never answer my mobile phone. The only thing that helps me is a restart but it is only temporary. Do you know if they have released a fix for this problem?
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Since upgrading the latest firmware, we have not experienced the problems again. We've been having good service since then. I would definitely suggest you get the latest firmware.
guys, i have the latest firmware and the same problem... any solution or fix?
krntehknik303 said:
From what I know T-Mobile doesn't care if your phone is rooted because you're not doing any warranty service. If that was the case they will probably tell you that its voided.. I have seen a few that root their own phones at their job so I doubt it'll be a problem. But I guess every T-Mobile store isn't the same..
Sent from my SM-G900T using XDA Premium 4 mobile app
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The only thing it seems the tmobile employees know how to do is a factory reset .. That is their solution for about everything . Like the other guy said they dont handle warranty . That is for your samsung warranty when knox is tripped . If you have handset protection nothing voids it from what i have seen . I think tmobile would rather replace a rooted phone than one with a cracked screen .
---------- Post added at 09:22 PM ---------- Previous post was at 09:20 PM ----------
Jtrain88 said:
I definitely am..same problem. I am using an unlocked t mobile s5 on att so I think I'm going to put together a flash able att modem and flash it
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If you put that modem together can you link me it ? Could come in handy in the future. Thanks
I notice the problem occurs when switching to lte from 4 auto mode. Seems lte is giving these problems. Switch to wcdma only mode and the problem will be gone. No lte tho... I will update to latest fw and see if it solves my problem
Sent from my SM-G900T using XDA Free mobile app
Samsung S5 network connectivity loss
I have a brand new S5 as well and experience exactly the same problems described, and my friends also have Samsung phones and tablets that give the same network connectivity problem.
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