Cant call, text or recive calls - XPERIA X10 Q&A, Help & Troubleshooting

Here is what happend:
So this is my sisters phone and Im trying to fix it for her. The phone was locked when our little sister failed to open it too many times (my sister had the graphical lock enabled). My sister then took it to a phone store which managed to fix the lock (updating it from 1.6 to 2.1) but in the same process they somehow managed to make the phone block calls and text. They told her that it had "been blocked"..?
She after that she cant send or receive texts, cant make or receive calls but she can surf via 3G.
What is wrong?
Here is what I've tried:
I'm a big andriod noob since Im a iphone user but I can use google and I've jailbreaked/unlocked iphones many times.
So I've tried both to re-flash (with flash tool) the phone and to restore it with SEUS. None worked. First after using the Flash tool the phone got stucked in a boot-loop. At this points I tried SEUS but it would just get stuck and then tell me that the restore had failed. At last I managed to get back into a working phone when I went down to 1.6 using ROOT_F3V3 (I dont know if I did the whole flash procedure right but right but when it was done the phone started fine but the text and call issues persisted). So then I tried SEUS again and this time it worked so now I got a fully updated and restored phone. BUT STILL: it cant text, make or receive calls. Is there any next step? Any method which I haven't tried yet? I stumbeled upon something called xRecovery. Could that help me? Or is the phone pretty much bricked...
Please help me

123123s said:
Here is what happend:
So this is my sisters phone and Im trying to fix it for her. The phone was locked when our little sister failed to open it too many times (my sister had the graphical lock enabled). My sister then took it to a phone store which managed to fix the lock (updating it from 1.6 to 2.1) but in the same process they somehow managed to make the phone block calls and text. They told her that it had "been blocked"..?
She after that she cant send or receive texts, cant make or receive calls but she can surf via 3G.
What is wrong?
Here is what I've tried:
I'm a big andriod noob since Im a iphone user but I can use google and I've jailbreaked/unlocked iphones many times.
So I've tried both to re-flash (with flash tool) the phone and to restore it with SEUS. None worked. First after using the Flash tool the phone got stucked in a boot-loop. At this points I tried SEUS but it would just get stuck and then tell me that the restore had failed. At last I managed to get back into a working phone when I went down to 1.6 using ROOT_F3V3 (I dont know if I did the whole flash procedure right but right but when it was done the phone started fine but the text and call issues persisted). So then I tried SEUS again and this time it worked so now I got a fully updated and restored phone. BUT STILL: it cant text, make or receive calls. Is there any next step? Any method which I haven't tried yet? I stumbeled upon something called xRecovery. Could that help me? Or is the phone pretty much bricked...
Please help me
Click to expand...
Click to collapse
Try it with a different sim card to make sure that it's not something related to the mobile account.

GreatBigDog said:
Try it with a different sim card to make sure that it's not something related to the mobile account.
Click to expand...
Click to collapse
I've tried 3 different Sim cards

Go to Settings > Wireless settings stuff > mobile provider > Choose your network manually
I dont know how it's called, in english because my phone is in dutch. But somewhere there you can choose manually a network.

PlayGunsta said:
Go to Settings > Wireless settings stuff > mobile provider > Choose your network manually
I dont know how it's called, in english because my phone is in dutch. But somewhere there you can choose manually a network.
Click to expand...
Click to collapse
Changing carrier doesn't change anything for me...

Try flashing a custom rom via xrecovery there is a sticky in this section specially made for "android noobs" like you and mate no offence
Sent from my X10i using XDA Premium App

Related

[Q] Baseband understanding

My basic understanding is that the baseband is like the firmware that makes the radio in your phone work (calls, mobile internet, wifi etc) right? But that is where my knowledge ends.
Just recently the mobile internet on my streak stopped working. The indicator for mobile internet still shows in the notification bar but any attempts to reach a web site or other connection just times out and fails. Wifi still works perfectly. It's not an issue with the carrier as I have never had to set anything up it has just worked out of the box each time I have updated anything. In any case for info my network is 3uk.
Now I have dropped this phone a few times, admittedly this could be what has caused the damage. On the other hand something might have become corrupted.
So assuming something might have got corrupted I'm thinking it could be the baseband but as I don't know much about them I'm not sure.
I have used QDL tool many times and had various versions of streakdroid on my streak. I have just about mastered the recover/restore/install procedure however in my ignorance you might say I have not learned much about basebands. I always try to learn the things I need as I go along and till now have not had to worry.
Here's the dumb questions I need answers to:
Do basebands come with each build of android? I mean rom downloads either official or streakdroid. I got the impression they did but not sure. I normally use streakdroid since v1.5.1
If they don't come with the roms where can I download an up to date baseband to see if it will fix my problem?
So far I have used QDL tool using the guide on streakdroid. Following that I install streakmod then use that to install streakdroid 1.9.0
Should I try installing any other rom?
Any other suggestions or tips of how I could get my mobile internet working?
Thanks in advance for any help!!
Have you looked at your APN settings?
Select Settings>Wireless & Networks>Mobile networks>Access Point Names
(might not be the exact name of the menus) but i know its under Wireless & Networks. Might need to reset the APN to default or search and reselect it.
Hi Thanks for the reply.
Yes I have tried to do the search to reselect it but it just searches for a long time as if its hung. Reset to default didn't change anything. (3 three.co.uk stayed putt)
Also I have completely reset my phone to factory default and back to latest streakdroid a few times. In the past I've not had to touch APN it just works after installing whatever rom.
I think I've already tried the most obvious things.
Would flashing the latest baseband help? Assuming it doesn't already come with the latest streakdroid. If it does then its looking like I am screwed unless there is anything else I could look at??
HELP!
Have you tried your USIM in another phone. 3 may have blocked your Internet access as you are using a non-3 phone.
What does your about screen say for your baseband version and stuff?
Baseband version
GAUSB1A130500-EU
Regarding "non-3 phone" I hope thats not the case. I've never had an actual "3 phone" I always use unlocked phone's. Prior to this one an omnia and prior to that a k850i neither of which are 3 phones. I will try the sim in another phone see what happens now. Let you know.
IT IS HIGHLY RECOMMENDED TO UPDATE TO THE BELOW BASEBAND FOR 1.5.1+
Baseband File Download:
Primary Download Site: http://downloads.streakdroid.com/djsteve/amss.mbn
Mirror 1: http://mirror2.streakdroid.com/amss.mbn
I guess u missed this part when flashing 1.9. The recommended baseband for 1.9 is 318.
Delltech you are right I did overlook that. However going back to your last point that 3 may have blocked my internet access. I think your right!! I just tried my sim in another phone and that can't connect to the internet.
Anything I can do if they have blocked my internet??
Call them and speak to tech support, they've got a bunch of cool techies who'll sort it out right away.
Will do.... Thanks!

[Q] Data access not working

I have searched using the terms im able to figure out to use as searchs but have come up empty with answers.
Since 2.3.3 stock update i haven´t been able to access the internet,logging on to fb,gmailaccount receive/send MMS, I just get no network connection, failed to download APN setting for my phone. I have tried sending APN setting from my operator to my phone still no success. I have tried manually entering the APN settings i found for 3 Sweden. Still not working.
I´m able to access fb,gmail and all data connection trough WiFi,
Been like this since 2.3.3 update and i have looked but haven´t been able to find answer. I have also tried to repair/reinstall 2.3.3 x number of times.
X10i
andr 2.3.3
baseband 2.1.71
3 Sweden
So if anyone has some tips or tricks that would able me to fix this problem. I would be very greatful.
Thx
edit: sms and phone calls work fine.
Have the same problem here in America. No answers on my thread either...
Hello
This happened to me, if you go into xrecovery and factory reset your problem will go but before you do this sync your contacts so you don't lose them and back up your data with titanium backup
already did factory reset and almost all wipes but no data still.. someone?
I made a post about this a few weeks ago and got no replies either.
I am using the latest EWJET ROM from Eric, with an unlocked bootloader and i have two questions,
1) Is it possible i have physically damaged the phone to cause this problem? (I'm guessing it cant be the rom's fault if others have same problem with standard Gingerbread OS?)
2) If i do a factory reset, will i have to go back through the process of re-installing the custom rom and unlocking the bootloader?
Here's hoping i get some reply this time...
Scotspaul674, installing custom ROM via xRecovery or CWM, and flashing via FlashTool does not influence the status of the bootloader.
After full wipe you mast reinstall custom ROM. Do not reboot, or you will lose access to xRecovery.
i solved the problem like this, i went to the data settings and i put wcdma(prefered)/gsm as my default setting, then chose the correct acces point and chose the right network operator, try doing that maybe this will solve it
Ok, so I managed to get mine working today, I really didnt fancy doing a factory reset so I tried downloading settings via settings/Sony Ericsson, and it worked
Can't believe I didn't try this before.....
Good luck to the rest of you..
Scotspaul674 said:
Ok, so I managed to get mine working today, I really didnt fancy doing a factory reset so I tried downloading settings via settings/Sony Ericsson, and it worked
Can't believe I didn't try this before.....
Good luck to the rest of you..
Click to expand...
Click to collapse
damn, on sonyericson site?.. can you please give me the link?..
xtianrey said:
damn, on sonyericson site?.. can you please give me the link?..
Click to expand...
Click to collapse
It's not from the SE site, just press menu on your phone and select settings, this will bring a menu up and at the top of the next page is a Sony Ericsson option. Click this then the only option shown (I think) will be download settings, select this and hopefully you'll be sorted.
Good luck
had the same problem after updating my xperia x10 to 2.3, so what I did was go to settings, wireless & network, mobile network and click data enabled. not sure what I did but where the incoming and outgoing arrows are there is a H above them now instead of 3G. but it seams to work ok.
Scotspaul674 said:
It's not from the SE site, just press menu on your phone and select settings, this will bring a menu up and at the top of the next page is a Sony Ericsson option. Click this then the only option shown (I think) will be download settings, select this and hopefully you'll be sorted.
Good luck
Click to expand...
Click to collapse
Thank you, but tried that already, cant receive the settings..

[Q] **Urgent** Need a favour

Hi,
I am facing a very serious problem with my Xperia X10.
Since yesterday, I am not able to get any calls from anywhere. the notification doesnt even show up. but when i check in the log, the number is present, and when i call that person to confirm, he says that when he had called me, the call got disconnected after 1 ring. i dont see any call notification on my X10i.
Please let me know what should I do.
hi mate.
First of all you if you need help or favor you would need to put some more information such as:
1st: Tell us whether you are on a stock rom or custom rom.
2nd: is it a rooted or unrooted phone.
3rd: If you are using custom rom then whose rom ur using.
4: Have you done some changes recently in your phone before having this issues.
5. which base band and kernel you are on ( u can check if u go settings and then About phone )
after all this probably someone or all of us will be able to help you.
stanzzzzz said:
hi mate.
First of all you if you need help or favor you would need to put some more information such as:
1st: Tell us whether you are on a stock rom or custom rom.
2nd: is it a rooted or unrooted phone.
3rd: If you are using custom rom then whose rom ur using.
4: Have you done some changes recently in your phone before having this issues.
5. which base band and kernel you are on ( u can check if u go settings and then About phone )
after all this probably someone or all of us will be able to help you.
Click to expand...
Click to collapse
Hey stanzzz,
Sorry i am a bit tenses, so couldnt provide much info earlier. Here you go with the more detailed reply:
1st: Its a custom rom WB 6.0.S
2nd: it is a rooted phone.
3: I dont remember doing a major change. just installed some apps from market and updated some apps
5. baseband is 2.1.71 and kernel is 2.6.29.
Please let me know if any more information is required..
Please help.....!!!!!!!!!!!!!!
In my opinion you should do a fresh install again. i was on wolf rom a while ago and never had any issues with it. may be do a fresh install.
so 1st format data(backup ur contact or sync with google and backup only your apps(not data) via zemna (free app in market.)
2 nd : format chache, then wipe dalvic cache. do it like 2 or 3 times.
3rd install the rom again. pretty sure you will be fine..
if you still have issues try some other ROM just to see if its Wolf rom or something else. if you are not that fussed abt timescape try "Violence CM7- ZMOD tweaked. i am using it and its super fast with good network ..sorry DONT try violence ROM as its for unlocked BL UNLESS YOU ARE COMFORTABLE.
ru sure ur baseband is 2.1.71?? if its there still try flashing the baseband again !!
first, if you are on stock ROM, you might want to do a Repair thru PC Companion. Do a backup first of the things you need to save (i.e. messages, contacts, etc.).
if you are on a custom ROM, you do the same as well, Repair first thru PC Companion (or SEUS if you like), then root, reinstall xRec (or CWM), then reflash your custom ROM.
I actually had a similar (?) problem with the WB rom. From time to time (I am going to emphasize that this does not happen often at all and only happens if I lose signal for a long period of time without turning my phone to airplane mode and then going back to a place with signal), my phone will lose its connection to my service provider. The signal bar will be strong but if I scroll down the status bar, it'd say "Emergency Call Only". I was unable to dial out or receive calls. The only way I managed to fix this is to take out both the battery and the sim card for a good 5 minutes and then replug eveyrthing in and reboot. If you haven't reflashed yet, you can try that.
But if you reflash WB rom or another rom, I would also suggest 2 things:
1. Back up a working rom immediately so if this happens again, you can use backup
2. See what apps you downloaded off market. Check what you updated as well. Remember not all apps in market are "safe"--some apps can really screw your phone. Some apps also have funny reactions to phones. So test each app after installation to find the problem app.
avarora said:
Hi,
I am facing a very serious problem with my Xperia X10.
Since yesterday, I am not able to get any calls from anywhere. the notification doesnt even show up. but when i check in the log, the number is present, and when i call that person to confirm, he says that when he had called me, the call got disconnected after 1 ring. i dont see any call notification on my X10i.
Please let me know what should I do.
Click to expand...
Click to collapse
This problem maybe is easier than you think,this behaviour of the phone its the same when you modify a contact and check the box to send the call to voicemail,you dont even notice the incoming call,but when you see the call logs,call is there,check that first.

[Q] urgent problem with rooted phone, can't get mobile connectivity. please help!!

hi experts, im in a real pinch here so ill just state my prob below.
ok so today i rooted my android phone (xperia arc- lt15i, on firmware 2.3.4) and installed titanium backup, with the intention of clearing away bloatware that came bundled with the phone. I did a backup of my whole phone with the app before proceeding.
but being the idiot that i am, i accidentally deleted something called "voicemail ..." (can't remember what comes after that). now it is gone from titanium backup completely.
the thing is after i did that i immediately lost my phone connectivity (can't make calls out/3G etc) and whenever i go to settings>wireless&network settings> mobile networks, the phone crashes, with the option of 'force close'.
but wifi and the other functions of the phone still work. i tried restoring via titanium but it still doesn't work because the file was deleted.
desperate for a solution, i tried a hard reset but the problem still remained, and strangely after the reset i lost control of my middle, hard home button.
sorry for the long post, but i really hope someone can share any ideas that they have, anything really. thanks so so much.
Try to repair it using PC Companion. But: read on it first, as I don't know if something will happen to your phone because it's rooted.
If I helped you, please consider clicking the Thanks button.
Use a software called "SEUS" (Sony Ericsson Update Service... or something like that) it's a program that updates/repairs your phone completely. But it also deletes ALL data! If your problem is only because of the software, this will help you for sure
Sent from my Nexus S using XDA App

[SOLVED] Unable to connect mobile network

Hi guys,
A month ago my phone got stuck on Samsung's bootscreen (I was using CM10.2). I tried to restore a nandroid backup but the recovery wasn't able to mount /data, so I had to restore my phone via odin flashing official firmware. Then /efs was corrupted so I lost my IMEI (0049...), therefore I wasn't able to connect to the mobile network (no calls, no data connection...) and I hadn't a backup for that (yes, really dumb). Yesterday I took it to a repair service from a mobile store (definitely not the official one) and they restored my old IMEI number, as I can check it comparing the one behind my battery and the one shown dialing *#06#. But it still doesn't connect to the network, only emergency calls. When I try to call, it displays a message that says that it isn't registered in the network, and if try to register it manually, a toast notification displays saying that it's registered but another one in the notification bar says that the network it's not available.
Things that I've already done without success:
- Back up and restore /efs (kTool).
- Flash CM10.2.
- Flash official firmware.
- Tried with other's SIM (mine works fine in other phones).
Any thoughts? clues? anything that cross your minds? I need to bring my S3 back to life and I don't really know where to begin the research (I googled like hell, though).
I'll appreciate any contribution (even if it's just a description of how network connecting works at low level, codes to check, etc),
Thank you (and please forgive my poor english).
Try patched modern and kernel, if that doesn't work then take it back to your repair store.
boomboomer said:
Try patched modern and kernel, if that doesn't work then take it back to your repair store.
Click to expand...
Click to collapse
Thank you for the quick response, I'll give it a try right now!
EDIT: It worked, thank you!!
I'll explain for others. I had CM10.2 before repairing it following the instructions of boomboomer. I've downloaded the firmware I9300XXUGMK6 from here and flashed it with Odin v3.04. After this, I had to get root again and flash cwm recovery (CF-Root-SGS3-v6.4 with Odin). Then just flashed the two files listed on this post. Now it works again.

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