So my up volume rocker on my thunderbolt wont register a press. I spoke to tech support who said they would send me a new one, I just need to bring it to a store to show them I didn't drop it. only problem is I cant flash back to stock. Do you think they will visually inspect the phone or plug it in? Am I better off just paying the insurance deductible?
Sent from my ADR6400L using XDA App
Anyone?
Sent from my ADR6400L using XDA App
maybe if u can flash back a stock root rom they may not notice i also had to get my tb replaced bc the volume down button would not work and at verizon all they gonna do is turn it on and off and try a battery pull and try and press the volume button to make sure its a manufacture defect and make sure u bring ur tb box and sims card for faster replacement
i also droped my phone and put a small chip in it and it was no way related to the volume button so they could not say any thing
To unroot, just put the signed .ruu onto your SD card and boot into hboot via rom manager. It will install automatically and you will be unrooted, s-on and stock.
necosino said:
To unroot, just put the signed .ruu onto your SD card and boot into hboot via rom manager. It will install automatically and you will be unrooted, s-on and stock.
Click to expand...
Click to collapse
My hboot makes me accept the update by pressing up arrow . The broken one.
Sent from my ADR6400L using XDA App
aostl said:
My hboot makes me accept the update by pressing up arrow . The broken one.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Oh snap... I forgot that little step...
What's the worSt they can say? Your phones not under warranty? Or your contract is void pay an etf?
Sent from my ADR6400L using XDA App
your best bet is to make it look at close to stock as possible and just delete any root apps like superusers n setcpu n do a instore exchange
aostl said:
My hboot makes me accept the update by pressing up arrow . The broken one.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
I never thought about that either, Damn I wonder if there is another way?
I've seen a couple of posts like this bit I got to ask, how do you break your volume or power button in the first place? And if you did just return it.
^_^_^'s tbolt
I would make a thread asking for a completely stock nandroid backup. Just load that up before you go in.
Sent from my ADR6400L using XDA Premium App
Well I booted into the bootloader a million times and slammed the up arrow with a pen until it worked lol. So I'm back to stock. And when I went to Verizon they didn't even really look at the phone, they just said they would ship me a new one. Also, to answer a question, the rocker just stopped registering while I was at work one day.
Sent from my ADR6400L using XDA App
My guess is the warranty department will be looking at all returns much, much closer now looking for a rooted phone so they can void warranties. Its good you were able to flash the stock RUU, for others who don't I bet you might find a $600 charge on your next Verizon bill. I do believe you could have used adb to push the stock RUU as well.
aostl said:
Well I booted into the bootloader a million times and slammed the up arrow with a pen until it worked lol. So I'm back to stock. And when I went to Verizon they didn't even really look at the phone, they just said they would ship me a new one. Also, to answer a question, the rocker just stopped registering while I was at work one day.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Related
Hi, im haveing my EVO View repaired by HTC and i need to know how to un-revolutionary, because i dont have usb connectivity (The charging port is not working)
Could somone help me? I need to get back to S-ON
Just hope they don't charge. I asked the same thing before I shipped it out. Luckily they just emailed me today saying it's fixed and said they are going to ship back. How did you damage the port?
I mistakenly tried to put the wrong side of the charger plug in.
Very sensitive the port is
Sent from my SPH-D710 using xda premium
No clue, I was tethering one day and I ubplugged then when I went back to the pc, it didn't work anymore, and it dosent work for a/c anymore now either
Sent from my ADR6300 using xda premium
Damn! You don't think you may have pulled too hard? Wish sounds ridiculous! I know!
Just asking because if they would have charged me i would have been pissed because I think their port is very faulty. So i really am afraid of it happening again. I know this time I'm going to baby it even more. My gf is going to hate me lol.
Good luck I really hope it all works out or if someone can help.
Sent from my SPH-D710 using xda premium
bsmoove386 said:
Damn! You don't think you may have pulled too hard? Wish sounds ridiculous! I know!
Just asking because if they would have charged me i would have been pissed because I think their port is very faulty. So i really am afraid of it happening again. I know this time I'm going to baby it even more. My gf is going to hate me lol.
Good luck I really hope it all works out or if someone can help.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Thx for the info
Sent from my ADR6300 using xda premium
Whoareyou said:
Thx for the info
Sent from my ADR6300 using xda premium
Click to expand...
Click to collapse
Could you possibly download a RUU to your sdcard to flash or something ? Just throwing ideas out there..
Sent from my PG86100 using Tapatalk
Gumby63 said:
Could you possibly download a RUU to your sdcard to flash or something ? Just throwing ideas out there..
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
That won't over write the hboot. You need to be able to push the hboot with adb from recovery. Really not sure if there is a way to do it without a USB connection. Maybe in a terminal emulatorwhile booted although I am not sure if trying to push an hboot while fully booted
Sent from my HTC Flyer P510e using xda premium
Maybe globatron would know a way.
Sent from my PG86100 using Tapatalk
Gumby63 said:
Maybe globatron would know a way.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Maybe
Sent from my Incredible using xda premium
So, does anyone know if they can even tell? at this point the device wont power on, but they would have to repair it and charge it up to even know its rooted, right?
Whoareyou said:
So, does anyone know if they can even tell? at this point the device wont power on, but they would have to repair it and charge it up to even know its rooted, right?
Click to expand...
Click to collapse
Correct. And the only way to do this would be to somehow dd a stock HBOOT (I could provide one) over the revolutionary one, and reflash the stock ROM. It would go like this, but since your device isn't powered it's kinda useless:
1. Install the stock RUU on your device (extract the rom.zip from it, google extract rom.zip extract RUU) rename the rom.zip PG41IMG and place on sdcard >>> reboot into hboot.
2. After 2 complete passes, reboot into the system with the hboot of the RUU on the sd. DD it using Terminal Emulator (a command like this, don't actually run it: dd if=/hboot.nb0 of=/dev/block/mmcblk0p18)
3. Reboot into fast boot to confirm the stock restore.
4. ???
5. Profit
Now obviously the device will require power here and when I used this method I had to stop midway to charge, so even 40% battery isn't an option.
EDIT: If you can get some battery, just do HTC Unlock. Although it's a warranty void, I think HTC would provide support rather to the guy who used their tools instead of a third party one.
My 2 cents, but their 1950 special edition ones so don't lose em!
Oh yeah I just realized you could take your sdcard out and put it into the computer to put files on it, if you can even get it charged though :/
Sent from my PG86100 using Tapatalk
AidenM said:
Correct. And the only way to do this would be to somehow dd a stock HBOOT (I could provide one) over the revolutionary one, and reflash the stock ROM. It would go like this, but since your device isn't powered it's kinda useless:
1. Install the stock RUU on your device (extract the rom.zip from it, google extract rom.zip extract RUU) rename the rom.zip PG41IMG and place on sdcard >>> reboot into hboot.
2. After 2 complete passes, reboot into the system with the hboot of the RUU on the sd. DD it using Terminal Emulator (a command like this, don't actually run it: dd if=/hboot.nb0 of=/dev/block/mmcblk0p18)
3. Reboot into fast boot to confirm the stock restore.
4. ???
5. Profit
Now obviously the device will require power here and when I used this method I had to stop midway to charge, so even 40% battery isn't an option.
EDIT: If you can get some battery, just do HTC Unlock. Although it's a warranty void, I think HTC would provide support rather to the guy who used their tools instead of a third party one.
My 2 cents, but their 1950 special edition ones so don't lose em!
Click to expand...
Click to collapse
Okay. So your saying that since it can't boot I'm fine, the would HAVE to fix it because it disent have enough charge?
Sent from my ADR6300 using xda premium
I had the same problem back in December. My advice is to turn off your device and conserve as much battery power as you can until you figure out what to do, because once you run out, you're stuck. Unfortunately for me, I found out my port was broken when I plugged it in when I ran out of batteries. I sent it to HTC though, and within a couple weeks I had it back, with HC on it. If you do send it in, make sure to back everything up because they flashed mine.
Whoareyou said:
Okay. So your saying that since it can't boot I'm fine, the would HAVE to fix it because it disent have enough charge?
Sent from my ADR6300 using xda premium
Click to expand...
Click to collapse
Well if HTC fixes the port and charges it up and finds revolutionary, I doubt they would refuse to send it back. They've fixed it already.
there have been a couple of people who managed to charge their flyer by taking off the back plate and charging the battery directly. This would only fix a portion of your problem. In the end if you do not have usb connectivity I am not sure you can replace the Hboot. If the port is broken it really has nothing to do with being S Off. I can not see why it would impact the repairs, although I think you stand a decent chance of recieving an invoice.
hello i didnt want to open a thread but i cannot find the anwser to my problem ive had for 2 weeks
1.my phone will not charge from the stock charger yes i have tried 6 different chargers
2.sbf alot times
3. locked boot loader
4.factory reset
5.different batteries
cant think of anything else the only way it charges is when i connect usb to my laptop and mount sd if i dont mount sd it doesn't charge when i power phone off it just turns back on if i connect it doesn't give me the charging animation when phone is off if anybody knows a fix please let me know or if you want to help find a solution to fix it im all in it as i read alot of Motorolas have this problem but i cant find a fix for it
thanks
I suppose it is hardware related, maybe you can go to the Moto repair center to have your phone checked.
Sent from my MB855 using XDA
It could be or maybe I lost a img or something while flashing bought through best buy in September do I call sprint or go to best buy
Sent from my MB855 using xda premium
RockoDev said:
It could be or maybe I lost a img or something while flashing bought through best buy in September do I call sprint or go to best buy
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
you can't miss something cos if so your phone won't boot up, i think call bestbuy first and make sure your phone is unlocked when you deliver your phone to them.
Sent from my MB855 using XDA
dxl880517 said:
you can't miss something cos if so your phone won't boot up, i think call bestbuy first and make sure your phone is unlocked when you deliver your phone to them.
Sent from my MB855 using XDA
Click to expand...
Click to collapse
NO!!!! That is INCORRECT! Make sure you phone is LOCKED before you take it to best-buy or Sprint!!!!! You got the phone under warranty Locked, they will standby that. If you unlocked it and they see it, that means you f**ked with it which voids the warranty and they don't owe you s**t!
TRUST ME!!!!
Look for my thread "I F'ed up!", I have a post with DETALED instructions how to put it back and what you need!! (I'll be back, I wil find it!)
That's what I was afraid of taking it back but oh well
Sent from my MB855 using xda premium
RockoDev said:
That's what I was afraid of taking it back but oh well
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
You don't have to take my word for it, ask a forum admin. He**, go to another phone and ask around there! Look [email protected], the instructions for ANY Flash/Root/Unlock starts out with "This will void your warranty and I'm not responsible if you brick your phone!" Then they give you instructions.
Even if you take it in unlocked and they find out and you say screw it and walk out, then fix it yourself back to stock, your still f**ked. They will upgrade your account with note that you did it, so if something jacked later, T.E.P is off the hook!!!
Note: I know all this because I was a B.E.S. Admin for @ 7 years. My old job, I did not work in Mobile support, but I loved flashing Windows phones and they had like 40 of them laying around. Sale guys would see **** I did, to embrassed to ask because it would make them look dumb, try it, brick it, go into Store, hence, company contract and warranty is gone!!!! Got into Android with Evo and never looked back!
I'm working but just looked @ briefly, e-mail me your e-mail and I will send you file and EXACT instructions to get you out of jam. In the mean time, you need to download RSDLite to your computer and install. Also, make sure you have 100% charge on your phone (you can go lower, but that is trouble too!). Also, free up USB on BACK of computer, not front!!
Trust me, I spent 2 days without phone, I know how it feels!
I'm Home! [email protected]!
My bad a lil lost so are you saying to sbf because I already did and it didn't fix the problem what I can try is someone can do a fresh install backup with none of your info and pm a zip or files and see what my is missing
Sent from my MB855 using xda premium
dsims7_2000 said:
NO!!!! That is INCORRECT! Make sure you phone is LOCKED before you take it to best-buy or Sprint!!!!! You got the phone under warranty Locked, they will standby that. If you unlocked it and they see it, that means you f**ked with it which voids the warranty and they don't owe you s**t!
TRUST ME!!!!
Look for my thread "I F'ed up!", I have a post with DETALED instructions how to put it back and what you need!! (I'll be back, I wil find it!)
Click to expand...
Click to collapse
Sorry guys. i made a mistake....
trust me...
Sent from my MB855 using XDA
"i", "j", and "n" keys on virtual keyboard do not work...wtf?!
My i, j and n keys are not working on my phone. I have tried 3 different keyboards and have tried typing in multiple apps and they are not working. I have tried restarting phone as well. Its like that thin vertical strip of those 3 keys of my screen is not working..
WTF?!?! Any ideas?????
It's a known hardware issue that Verizon is well aware of. It's happened to me twice (on my 3rd Bolt) and they will replace it for free. All you have to do is call 611 and get a rep on the phone. Sucks...I know!
Taykiin said:
It's a known hardware issue that Verizon is well aware of. It's happened to me twice (on my 3rd Bolt) and they will replace it for free. All you have to do is call 611 and get a rep on the phone. Sucks...I know!
Click to expand...
Click to collapse
Are you sure about that? Also, I've had had my screen replaced before because I dropped it and it cracked and my phone is also rooted. So they will mail me one or can I go to a store and pick one up?
flooritnfly said:
Are you sure about that? Also, I've had had my screen replaced before because I dropped it and it cracked and my phone is also rooted. So they will mail me one or can I go to a store and pick one up?
Click to expand...
Click to collapse
I'm 100% sure. I tried everything (Reflashed Roms, Tried various Keyboards, Unrooted, and still nothing...) the first time it happened to me. You'll notice if you go into landscape mode in the messaging app it'll work fine. The screen has deadspots on it. You have to call them and they will send you another one "next day" air and within that package, besides the "new" phone, they'll be return labels. Just unroot your device factory reset everything and ship it back.
I will call. use my phone for work everyday though and have to have it for work... Can I go to a store instead and get one you think?
Sent from my HTC ThunderBolt using XDA
You can try, but not sure that they'll come thru for ya. Best bet would be to hang in there until you have a day or two off then call so it doesn't impact your employment. And in the meantime use the phone in landscape mode for what you need it for.
Called customer service and this issue was not in there database. landscape mode isn't much better at all. If I go to store I have to unroot
Sent from my HTC ThunderBolt using XDA
flooritnfly said:
Called customer service and this issue was not in there database. landscape mode isn't much better at all. If I go to store I have to unroot
Sent from my HTC ThunderBolt using XDA
Click to expand...
Click to collapse
Trust me it is...That rep was garbage. I thoroughly explained my situation both times and they new about it right off the bat. I'd call back...it's a manufacturer defect and they have to replace it for free.
What is current firmware of thunderbolt? If I unroot I have to be able to root again and is that rootable
Sent from my HTC ThunderBolt using XDA
The rep told me to call back from another phone..... Should I UN root my bolt first? Can they tell I am rooted over the phone? What should I do
Sent from my HTC ThunderBolt using XDA
flooritnfly said:
The rep told me to call back from another phone..... Should I UN root my bolt first? Can they tell I am rooted over the phone? What should I do
Sent from my HTC ThunderBolt using XDA
Click to expand...
Click to collapse
No they can't tell over the phone, you'll be good...
Taykiin said:
No they can't tell over the phone, you'll be good...
Click to expand...
Click to collapse
Are you sure? If you're wrong I'm totally screwed. What will they try and "troubleshoot" over the phone? What if they ask for the software version and what I tell them is not the one they are looking for?
flooritnfly said:
Are you sure? If you're wrong I'm totally screwed. What will they try and "troubleshoot" over the phone? What if they ask for the software version and what I tell them is not the one they are looking for?
Click to expand...
Click to collapse
I'm positive...all they'll say is to factory rest blah, blah, blah...they shouldn't tho...the only way they'll know is if you tell them...a knowledgeable rep will know exactly the issue. It's a known issue period. Look on the Verizon website. It's on their site talking about it...Many other users have had the same exact issue on here and other forums...tell them whatever is the latest OTA...
Sent from my ADR6400L using Tapatalk 2
Taykiin said:
I'm positive...all they'll say is to factory rest blah, blah, blah...they shouldn't tho...the only way they'll know is if you tell them...a knowledgeable rep will know exactly the issue. It's a known issue period. Look on the Verizon website. It's on their site talking about it...Many other users have had the same exact issue on here and other forums...tell them whatever is the latest OTA...
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
Ok but what if they ask me what my current software version is? I obviously cannot tell them my rom one, they need whatever the current RUU # is right? Which is what? 2.11.605.19?
Yes it is. You can tell them you have rebooted your phone multiple times and factory reset as well. Tell them you have already gone through all the trouble shooting and it still is malfunctioning. It is a known issue with the bolt.
Sent from my ADR6400L using xda premium
But looks like I'll have to. Every headphone I put into my phone will break up if the wire I guess is a certain way. Even brand new fresh out the box. If I barely touch the base of the headphone socket, the phone shortage sounds stop. Will I have to hand it into asurion?
Sent from my PG86100 using xda app-developers app
ChromeEvo said:
But looks like I'll have to. Every headphone I put into my phone will break up if the wire I guess is a certain way. Even brand new fresh out the box. If I barely touch the base of the headphone socket, the phone shortage sounds stop. Will I have to hand it into asurion?
Sent from my PG86100 using xda app-developers app
Click to expand...
Click to collapse
I hate to say it but it seems like it just un root if you rooted then call that's how I got a new evo 3D
If listening to your music on your phone is a big deal then yeah I just turn it in if it were me and I was just turn it in not saying you have to do it just giving my advice
Sent from my PG86100 using Tapatalk 2
Thanks. Do you think since I have insurance/warranty that if a Sprint Store had the 3D that they will just swap it out? I really don't wanna go through the hassle of shipping it out my phone is falling apart. Randomly going to silent mode, unresponsive touch screen and messed up headphone jack. =(
Anyone have the latest guide to unroot and return to stock?
Sent from my PG86100 using xda app-developers app
ME to my phone touch touch screen is acting up to heres what I did to un root
-got the new hboot of 1.58 PMG86IMG.zip let it do its thing in boatloader
-next when on computer fastboot OEM lock
-use the Ruu for 1.58
After then whent back in to fastboot and typed fastboot OEM write security flag3 because I was s-off
Hope this helps
ChromeEvo said:
Thanks. Do you think since I have insurance/warranty that if a Sprint Store had the 3D that they will just swap it out? I really don't wanna go through the hassle of shipping it out my phone is falling apart. Randomly going to silent mode, unresponsive touch screen and messed up headphone jack. =(
Anyone have the latest guide to unroot and return to stock?
Sent from my PG86100 using xda app-developers app
Click to expand...
Click to collapse
There is a stickie at the top.
sudo passwd root
ZWYATT said:
There is a stickie at the top.
sudo passwd root
Click to expand...
Click to collapse
Every time I try to run the ruu, I get a Error 131 customer error. I put in fastboot oem lock and then run the ruu right?
Got my replacement phone and held down the volume when I powered it up for the first time and it alreay had recovery as an option
Sent from my HTC6435LVW using xda app-developers app
They all do. It won't work till Ur unlocked and installed twrp or clockwork
Sent from my HTC6435LVW using XDA Premium HD app
Uhhh yeah, all Android phones come with a stock recovery. You can't do anything with it though aside from flash stock updates and wipe your data/cache.
skeet43169 said:
Got my replacement phone and held down the volume when I powered it up for the first time and it alreay had recovery as an option
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
What version software did it have loaded on it?
How much did asurion charge to replace your phone? Was it damaged or lost/stolen?
I'm debating whether I should buy a replacement lcd for mine since I've already s-off/rooted, customized, etc the phone...
or just go through asurion and do it all over again.
shobon said:
Uhhh yeah, all Android phones come with a stock recovery. You can't do anything with it though aside from flash stock updates and wipe your data/cache.
Click to expand...
Click to collapse
You have to know how to enter it!
Shut down the device.
Hold down Volume Down and hold down Power until you boot into the HBOOT menu.
Select the RECOVERY option using the Volume buttons.
Your phone will show the white HTC screen, then you'll see a black screen. It will take a while but it will say failed to mount sd four times. Wait until it turns into a red triangle with an exclamation point inside the triangle and from there, hold down the Volume Up and then press the Power button. You will see a small list, this is stock recovery
voxigenboy said:
How much did asurion charge to replace your phone? Was it damaged or lost/stolen?
I'm debating whether I should buy a replacement lcd for mine since I've already s-off/rooted, customized, etc the phone...
or just go through asurion and do it all over again.
Click to expand...
Click to collapse
I paid today and it was $99. Mine was damaged.
Sent from my HTC6435LVW using Tapatalk 4 Beta
Same deal. I had to replace mine back in January. $99 and got a brand new model as a replacement. I'm not sure how much it costs to replace the LCD, but if it's anywhere close to $100, I'd just replace the whole unit. you'll get a new product that is scratch and blemish free, the USB cover will last a few months, and you can root / unlock fresh.Make a nandroid backup now, and just restore to the new unit.