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Is it just me or is anyone else unable to roam on verizon towers after the new rom/radio upgrade (3.16/3.27)? I get a recording while roaming "Welcome to Verizon Wireless, We're sorry, we're currently unable to authenticate your phone, Please try your call again. If you continue to experience problems please hang up and dial #8899 from your wireless phone"
Any help is appreciated.
Thanks
What PRL do you have?
I never tried making calls but I don't roam on their towers anymore when it comes to data. I just get the triangle and 1x and no web browsers will let me connect to any sites. I kinda just gave up on it since I only needed it in the DC Metro.
I can roam with the new rom. im using prl 60610 and data roaming works as well.
kind of ironic because it didn't work before for me
1X roaming works on Alltel and VZW with 60610 and 3.x ROM here, but EvDO roaming is a no go on Alltel, even though it works fine with 60610 and 2.x ROM.
I guess you are not the only one having the problem. it's a no for me for both prl 60610/60611.
However I am only having the problme at home. I can roam onto vzw at different locations (voice and 1x data) $%^%^&#!$#@!$
People say it may have something to do w/ a-key which is blank on my phone ...
TopGun2000 said:
I guess you are not the only one having the problem. it's a no for me for both prl 60610/60611.
However I am only having the problme at home. I can roam onto vzw at different locations (voice and 1x data) $%^%^&#!$#@!$
People say it may have something to do w/ a-key which is blank on my phone ...
Click to expand...
Click to collapse
Using PRL 60610. I downgraded my phone back to radio 1.40 and it worked fine but it will not work with the new one. I guess roaming had to be given up for GPS.
Problem Solved. Seems like Sprint's System wanted to do the PRL update themselves for record purposes because after I got the rep to shoot a new prl (60611) roaming worked. I then downgraded to 60610 (best one for me) and viola it stuck. everything is working now.
keeepinitgansta said:
Problem Solved. Seems like Sprint's System wanted to do the PRL update themselves for record purposes because after I got the rep to shoot a new prl (60611) roaming worked. I then downgraded to 60610 (best one for me) and viola it stuck. everything is working now.
Click to expand...
Click to collapse
Ok, so how did you fix this again? Can you give me the current setup of your phone or the steps you took to get to where you are?
Here is what I have done so far:
- Flashed from 2.17/1.47.1 to 3.16/3.27 and got the no Verizon roaming issue you described.
- Figured it was an issue with the new ROM, so I then downgraded back to the stock 2.17/1.47.1 ROM from the HTCAmerica website. (The downgrade wiped all my settings for MDN and MSID) However, the issue persisted.
- I updated the PRL to 60611. Still no luck.
- Called Sprint, who initiated an over the air PRL update of their own to 60611. Still no Verizon roaming. Sprint says they are "investigating" and will get back to me, whatever that means...
The only other thing I can think to do is to downgrade again back to 2.09/1.40.
Also another question, when you view ##778#, does your phone show anything on the "A-Key" page under the "Authentication Key" setting now that you have roaming working? Mine is currently blank, and I have read a couple threads talking about needing to figure it out, but those users all seemed to be Verizon customers. I would be interested to find out if Sprint customers have that setting or not.
This issue is driving me nuts, and any help is greatly appreciated.
Call sprint technical support and tell them you need an "HLR Reload". If they don't know what this is, ask to speak to someone who does.
aatreya said:
Call sprint technical support and tell them you need an "HLR Reload". If they don't know what this is, ask to speak to someone who does.
Click to expand...
Click to collapse
Wow. Genius! Got Sprint technical support on the phone and asked for the "HLR Reload." The guy knew exactly what I was talking about and was able to do it right away. I am now able make calls and get data while roaming (currently using 2.17/1.47.1).
Thanks again!
glad to know it worked
rfrankli said:
Wow. Genius! Got Sprint technical support on the phone and asked for the "HLR Reload." The guy knew exactly what I was talking about and was able to do it right away. I am now able make calls and get data while roaming (currently using 2.17/1.47.1).
Thanks again!
Click to expand...
Click to collapse
wow, now i know what i need to do w/ my 3.16 rom
edit: got a call from spint. the tech guy said that he found an authentication failure on my account and reset it. will test the roaming again when i get home. he also had no clew what the "HLR reload" is...
edit2: whatever reset sprint did at their end seems to work. voice/1x roaming is working now, still no evdo though.
Still wont work for me *sigh*
aatreya said:
Call sprint technical support and tell them you need an "HLR Reload". If they don't know what this is, ask to speak to someone who does.
Click to expand...
Click to collapse
I called and had them do this, but i had no luck. Still no EVDO roaming in places where there should be. I can make and recieve roaming call and data roam in 1X but evdo is gone. This is on both the 60610 and 60611 PRL. EVDO roaming worked on both PRL's with the 1.47 radio and 2.17 rom.
Any more ideas?
well I thought I didn't have these problems, but now I'm not certain. I don't think I've ever been able to EVDO roam on verizon, at least not sice I started paying attention which was already after moving to a 2.17 with 1.40 radio and orginal PRL. I know verzion has evdo in this area, but sprint doesn't. Maybe there is no agreement here for evdo becuase of that? I guess it couldn't hurt to try this trick and see if I get it.
I found more problems using 3.16. I did encounter the roaming authentication error. So I called, got the HLR reload. That made things MUCH worse. Now nothing works. My MSID and whatnot are all correct and I see signals, but can't make calls or data connections. Sprint tried some things but nothing worked. I'm going to do a hard reset and see what happens.
Sprint was surpisingly willing to work with me knowing that I am using the test rom though... but in the end still suggested I revert to an official rom when nothing worked out.
Anyway, not sure I'd reccomend the HLR reload on the 3.16... try at your own risk.
holy crap
sorry to hear that
if you get it figured out, lemme know what fixed it.
I suspect sprint just hit the wrong button. I hard rest... still no dice, but I noticed that dialing *2 does work.. normal numbers and network don't. Seems like an authentication issue. I doubt seriously it has anything to do with the rom, but I just flash 2.17, casue otherwise I don't hink I'll get far with sprint.
Now when I try to make it call it tells me the phone has not been activated. (with 3.16 I just got the call end dings imeediately)
SO when I fix this and flash back to 3.16, will I dare to try this again after roaming gets broken again?... tough call.
Edit... still need to fix MDN and MSID in the 2.17 .. more soon.
Edit: fixed MDN and MSID in 2.17... now having the same problem as in 3.16... ding ding ding... no call. Looks like I have to call sprint again.
ON the phone with sprint now. Have rebooted for them a couple of times. This guy is still stumped and he doesn't seem generically ignorant.
I started a new thread for my issue.
http://forum.xda-developers.com/showthread.php?p=1881522#post1881522
You might want to read it before doing any HLR updates in 3.16 though. I'm on my third rom today and a few hours with sprint tech and I still can't make calls.
(EDIT
SOLVED... see above thread. It seems they messed me up badly when they did the HRL reload... however.. it doesn't have to be done badly... at least now we know the fix if it happens to someone else.. so don't let my experience stress you too much. Now to upgrade roms again.
and voice roaming works now..
Roaming not working
ahhh!!! after the upgrade, i cannot roam on vzw...
Called and spoke to several reps... no one knows what HLR Reload is... according to them turning the phone off and taking out the battery for a few minutes will force the HLR reload....
I don't know what to do.... These reps are impossible to deal with.. Anyone have any suggestions?
ok this is what i did....i started from stock rom and upgraded my radio and rom to the newest available from dcd ( dcd 3.2.5 and Radio ROM 3.42.50).......i ran the verizon carrier CAB and for some reason when i dial #228 or any other kind of numbers for verizon it rings and goes to the recorded sprint guy giving me an error....any body know why???
you *MIGHT* have to soft-reboot first, I'm not sure.
Actually wait - did you say Sprint guy?
scrawnyb said:
you *MIGHT* have to soft-reboot first, I'm not sure.
Actually wait - did you say Sprint guy?
Click to expand...
Click to collapse
yea the spring guy, you know how they have different people for each service, like we have the lady for verizon and there is that guy for sprint?....well i am getting error messages from him
it might be a A-key issue, but i never heard of a sprint guy on a verizon network *228 phone call.. you pressed *228 and not #228 right?!?!
madjokeer said:
it might be a A-key issue, but i never heard of a sprint guy on a verizon network *228 phone call.. you pressed *228 and not #228 right?!?!
Click to expand...
Click to collapse
yep im doin *228....and i just got a new a-key and everything from verizon before i upgraded....the first time i ever got on sprints network was when i accidently let the customizations run when i had to use their official rom update to upgrade my radio a few months ago and i found that i could still make phone calls and texts but had no data....and since the signal was significantly better i kept it that way when i put dcds rom on my phone.....well since this new radio releases people have been saying they get better signal so i wanted to test it and started from scratch but somehow i am on sprints network still and i havent let any kind of customizations run at all
bump...........
colton1118 said:
yep im doin *228....and i just got a new a-key and everything from verizon before i upgraded....the first time i ever got on sprints network was when i accidently let the customizations run when i had to use their official rom update to upgrade my radio a few months ago and i found that i could still make phone calls and texts but had no data....and since the signal was significantly better i kept it that way when i put dcds rom on my phone.....well since this new radio releases people have been saying they get better signal so i wanted to test it and started from scratch but somehow i am on sprints network still and i havent let any kind of customizations run at all
Click to expand...
Click to collapse
you let the customizations run... thats why.
Your phone is 'stuck' on Sprint's network until you relock, flash back on the Verizon stock ROM, and get a DMU/data reset.
The first part is easy, but getting them to do a DMU reset for your data (if you even need it, which isn't clear at this point) is kind of a pain in the ass from what I've heard.
See this link:
http://forum.ppcgeeks.com/showthread.php?t=21161
scrawnyb said:
you let the customizations run... thats why.
Your phone is 'stuck' on Sprint's network until you relock, flash back on the Verizon stock ROM, and get a DMU/data reset.
The first part is easy, but getting them to do a DMU reset for your data (if you even need it, which isn't clear at this point) is kind of a pain in the ass from what I've heard.
See this link:
http://forum.ppcgeeks.com/showthread.php?t=21161
Click to expand...
Click to collapse
i didnt let any customizations run
happened to me to once
Are you in an area with a weak signal? if you are go to a place where you hava good "Verizon" signal and try again. Worked for me!
colton1118 said:
but somehow i am on sprints network still and i havent let any kind of customizations run at all
Click to expand...
Click to collapse
You are contradicting yourself now...
colton1118 said:
the first time i ever got on sprints network was when i accidently let the customizations run when i had to use their official rom update to upgrade my radio a few months ago and i found that i could still make phone calls and texts but had no data....
Click to expand...
Click to collapse
Once you let Sprint's customizations run, they stick until you undo them by reflashing to a Verizon ROM (Stock with all the settings and stuff)
Does it say Sprint instead of Verizon Wireless wherever your phone indicator is? If so, you are on Sprint's Network...
scrawnyb said:
You are contradicting yourself now...
Once you let Sprint's customizations run, they stick until you undo them by reflashing to a Verizon ROM (Stock with all the settings and stuff)
Click to expand...
Click to collapse
i am referring to when i first started using custom roms....i undid everythig and started from verizons stock rom when i started trying to install this new radio and rom......
Does it say Sprint instead of Verizon Wireless wherever your phone indicator is? If so, you are on Sprint's Network...
Click to expand...
Click to collapse
it says vzw (i ran the cab when i first installed the rom and radio).....but for some reason i am getting sprint error messages when i try to dial the *228....this go around i havent let ANY customizations run....i even used the kitchen for dcd 3.2.5 and unchecked the box for UC Autorun
colton1118 said:
i am referring to when i first started using custom roms....i undid everythig and started from verizons stock rom when i started trying to install this new radio and rom......
it says vzw (i ran the cab when i first installed the rom and radio).....but for some reason i am getting sprint error messages when i try to dial the *228....this go around i havent let ANY customizations run....i even used the kitchen for dcd 3.2.5 and unchecked the box for UC Autorun
Click to expand...
Click to collapse
You may still be stuck with a Sprint PRL/PRI or whatever.
Um, if I can find a way to export mine, I can upload it for you to import...
P.S. customizations on custom roms like DCD should be allowed to run, as they don't contain carrier-specific information, unless noted to have so.
scrawnyb said:
You may still be stuck with a Sprint PRL/PRI or whatever.
Um, if I can find a way to export mine, I can upload it for you to import...
P.S. customizations on custom roms like DCD should be allowed to run, as they don't contain carrier-specific information, unless noted to have so.
Click to expand...
Click to collapse
k after u try to find a way to export i will redo everything and let the customizations run....thanks for the help
colton1118 said:
k after u try to find a way to export i will redo everything and let the customizations run....thanks for the help
Click to expand...
Click to collapse
Yeah, if you get it working on Stock finally (like everything working again, calls and data and everything), then just follow my guide to getting updated.
I'm gonna keep looking to see what I can come up with.
scrawnyb said:
Yeah, if you get it working on Stock finally (like everything working again, calls and data and everything), then just follow my guide to getting updated.
I'm gonna keep looking to see what I can come up with.
Click to expand...
Click to collapse
i have no problem getting it to work on stock
colton1118 said:
i have no problem getting it to work on stock
Click to expand...
Click to collapse
So when you go back to stock, EVERYTHING works? (Calling, Data, MMS, etc...) ?
scrawnyb said:
So when you go back to stock, EVERYTHING works? (Calling, Data, MMS, etc...) ?
Click to expand...
Click to collapse
yea i got it all working before my previous upgrade.....i guess i will try starting over again and follow your guide and see what happens
i had an AT&T message once when i tried doing *228 2 one time. wicked weird. i did *22899 first and let the phone reset then did *228 2 again and programmed successfully
kflipproductions said:
i had an AT&T message once when i tried doing *228 2 one time. wicked weird. i did *22899 first and let the phone reset then did *228 2 again and programmed successfully
Click to expand...
Click to collapse
i cant do *22899......it says the feature code i have entered is not valid
I laugh a little every time I see someone post about *22899. *22899 does NOTHING different than dialing *228 option 1. It simply overrides the prompt and is used by Verizon during activation or troubleshooting so they can dial it and put the phone down to work on other stuff.
For some reason, people think it's like this secret magic fix and it absolutely is not.
I was flashed to ROCKO unlocked, and decided that I want to update my sprint stuff cause I wasn't able to on any custom stock ROM, it would stay on "Contacting Network" when I would try to update. So I SBF'd to 198_7 and unlocked again, and I am still not able to update my data profile or prl, still the "Contacting Network". My phone is activate, it just can't update profile/prl.
If I recall correctly, you have to have sprint push the profile update to you. I've read that people, who do stuff like switch roms get flagged in every their system. I think it was something asking the lines of security precaution. I'm pretty sure once you call, they can get your profile updated, then you should be able to update your prl.
Sent from my MB855 using xda premium
nyckid211 said:
If I recall correctly, you have to have sprint push the profile update to you. I've read that people, who do stuff like switch roms get flagged in every their system. I think it was something asking the lines of security precaution. I'm pretty sure once you call, they can get your profile updated, then you should be able to update your prl.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
^This exactly. Give sprint a ring. If thats still a no go try letting it activate and update through the Sprint Zone activation and updater app.
Thanks guys.
Would I have to lie and tell them that I never root or unlocked the bootloader/flashed other ROMS?
I've looked everwhere in Sprint Zone, and can't find the updater.
I personally have just told them that I was doing an OTA update and it had an issue or something along those lines lol they wont question too much, or atleast never have for me
IDK, I have trouble lying when it doesn't make sense lol. Could I mention that I'm trying to develops apps and need certain permissions etc. ?
Isnt 196_6 current? Or am i wrong?
Sent from my rooted mofo running on sprints 4g network
motorolatriumph said:
Isnt 196_6 current? Or am i wrong?
Sent from my rooted mofo running on sprints 4g network
Click to expand...
Click to collapse
I believe 198_7 is the latest official one.
Plancy said:
I was flashed to ROCKO unlocked, and decided that I want to update my sprint stuff cause I wasn't able to on any custom stock ROM, it would stay on "Contacting Network" when I would try to update. So I SBF'd to 198_7 and unlocked again, and I am still not able to update my data profile or prl, still the "Contacting Network". My phone is activate, it just can't update profile/prl.
Click to expand...
Click to collapse
I just updated prl/and profile no issue do you have service maybe do it while on,wifi
Sent from my MB855 using xda premium
edward.hidalgo said:
I just updated prl/and profile no issue do you have service maybe do it while on,wifi
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
It's activated(able to make calls, 3g, etc). It's either flagged like a previous poster has mentioned, or something about PDS partition, from doing all the SBF'ing flashing different roms etc.
Plancy said:
I believe 198_7 is the latest official one.
Click to expand...
Click to collapse
Last Official was 198_6, 198_7 was leaked...
Similar Problem Updating Profile/PRL
I am unrooted and for some reason when I go into the Sprint Zone App it tells me there is a Profile and PRL update but if I choose either it gets stuck in "Contacting Network" and all I can do is reboot.
I spoke to Sprint and they made me out an "eTicket" to take to the nearest Sprint "repair" store but I am without wheels at the moment and kinda hoping someone might know whats going on.
The lady I spoke to said that these was a problem with the nearest tower to me, that it was operating at 3/4 efficiency, and that may be why I can't get my phone to update? Has anyone been told this before and is this something that could be the problem or is it just BS?
She said that most likely I would get a replacement when I could take my phone to the Sprint store.
Someone had a similer problem in another thread and a got a reply from someone asking what their H/W version number was. On my phone under H/W version it says unavailable.
Why would that happen and if I could somehow fix that might that be the ultimate fix to my issue?
Any help would be great...This is really the only problem I'm having. I really like this phone. It is a beast. Being in a 4g area is pretty awesome and being able to get constant 8-10 Mb (outside) is worth every penny. In my house during daytime hours I can only get 2-3 Mb but thats pretty damn cool.
If the camera was just a little bit better at taking low-light pics, this might be one of those "near perfect" phones in my opinion.
By the way, everyone that contributes here is awesome. I love this community and all of XDA.
Thanks
Hello all! I am need of assistance, I recently traded my black rooted s-off lte for a white unrooted ota having beast. After letting Sprint do their thing we weren't able to successfully have data on his phone. I have walked the guy through nandroiding back into a ROM I had and he updated the PRL successfully but, had an issue connecting still. He tried updating the Profile with no luck. Here is a little info:
BASEBAND:1.05.11.06.06
PRL VERSION: 25006
S-OFF
Stock w/Goodies 2.10 is the Sense ROM he is using.
what are my options?
call sprint and have them as they say "refresh" your services. had the same problem last weekend. you could try a ##72786# and reset it and let it go through the hands free activation and see if they will fix it.
2k4mach said:
call sprint and have them as they say "refresh" your services. had the same problem last weekend. you could try a ##72786# and reset it and let it go through the hands free activation and see if they will fix it.
Click to expand...
Click to collapse
I tried that too.Currently on the phone with Sprint now. So the phone being rooted has nothing to do with it not updating correct?
jsufx said:
I tried that too.Currently on the phone with Sprint now. So the phone being rooted has nothing to do with it not updating correct?
Click to expand...
Click to collapse
nope, i think there system was having problems the night i was on with them. my phone would go through the hand free just fine but on there end it was saying it still wasnt completed. they ended up having to "push" so they say to my phone and it finally showed completed on there end. i had my data back as soon as he said it showed complete on his end.
i did all this rooted on tranquility rom.
Thanks for being helpful.
Sent from my EVO using xda premium
Still no luck I was given the advice to update the radios. Would this fix my issue? Whats Sprints stance on it being rooted. I know my warranty is
void but will they still try to fix it?
do the##3282# go to edit then put the msl....select data profile....active profile put a 1 press menu select commit modifications....the do the##72786# that should work...if it didn't work try updating your profile over WiFi
HTC EVO LTE
So a few days back I decided to install cloudy and messed with the build.prop a little bit. I was having 3g and roaming issues so I decided to try jasmine v2. Same issues there as well. Then I went back to v1.1 and now I'm back on fully rooted stock. My problem is if I fully pull the battery, wait a few seconds, and then boot back up I am able to get 4g for about 10 seconds or so, after which time the phone always mysteriously jumps back to 3g and never leaves from there. Seriously weird. While I was having the issues with Cloudy I dialed *228 because I read something about updating the preferred roaming list (and looking back I realize I shouldn't have done this!), but I always get 4g for a few seconds after booting up still...it just always goes away. Anyone have any useful suggestions?
I'd stop by a verizon store or give them a call and get a new sim card.
ohlin5 said:
So a few days back I decided to install cloudy and messed with the build.prop a little bit. I was having 3g and roaming issues so I decided to try jasmine v2. Same issues there as well. Then I went back to v1.1 and now I'm back on fully rooted stock. My problem is if I fully pull the battery, wait a few seconds, and then boot back up I am able to get 4g for about 10 seconds or so, after which time the phone always mysteriously jumps back to 3g and never leaves from there. Seriously weird. While I was having the issues with Cloudy I dialed *228 because I read something about updating the preferred roaming list (and looking back I realize I shouldn't have done this!), but I always get 4g for a few seconds after booting up still...it just always goes away. Anyone have any useful suggestions?
Click to expand...
Click to collapse
hawkswind1 said:
I'd stop by a verizon store or give them a call and get a new sim card.
Click to expand...
Click to collapse
I might be stuck doing this, as since Cloudy I've tried Jasmine 2.0, 1.1, the stock root deodex rom by Beans, all with normal wipes and advanced wipes prior to flashing. Lol I even used my Verizon to temporarily switch my phone line to an old crappy non-smartphone I have laying around and then back to the G3 thinking maybe possible that could somehow "restore" proper programming or something, all with no dice! Needless to say, it was a late night at that point.
Then I got to thinking, that maybe the full restore guide here on XDA (that I've used before) might do a more "full" restore than simply flashing a new rom. So I did that, and so far my issue appears to be fixed! More testing is still needed at this point, but if there's anyone who comes across similar issues, you might try that. I'll report back once I know for sure if this was the solution. Thanks!
You don't *228 a 4G phone, they update their PRLs, on their own, on boot. You may have fried your SIM card.
spotmark said:
You don't *228 a 4G phone, they update their PRLs, on their own, on boot. You may have fried your SIM card.
Click to expand...
Click to collapse
Yep...as the OP clearly says, looking back I realize I shouldn't have done that It didn't hurt my SIM card.....I'm not an expert by any means, but I feel like something must have somehow gotten seriously borked with the radio or something, I really don't know - all I know is using the "full restore to stock" instructions with the .tot and LG flash tool, everything is back up and running great again. Figured I'd share my experiences on the off chance anyone else has any similar issues!
So, have you re-done all the work to reinstall Cloudy ? If so, did the 4g to 3g drop problem return ? I am not sure from following thus threading the problem was with Cloudy.
Sent from my VS985 4G using Tapatalk
spotmark said:
You don't *228 a 4G phone, they update their PRLs, on their own, on boot. You may have fried your SIM card.
Click to expand...
Click to collapse
trent999 said:
So, have you re-done all the work to reinstall Cloudy ? If so, did the 4g to 3g drop problem return ? I am not sure from following thus threading the problem was with Cloudy.
Sent from my VS985 4G using Tapatalk
Click to expand...
Click to collapse
I'm not sure exactly where the problem came in, whether from Cloudy or not, but I'm not refreshing it to find out lol, as I was still having definite drop to 3g and never return problems, along with it saying I was roaming during those times. I'm just gonna stick with the stability of the rooted stock US rom for now