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I'm looking at an installed Otterbox Defender, and I'm disturbed to see the plastic sheet is cut way too low on the screen, around the earpiece. The shape of the black plastic shell alone is sufficently large enough to clear the sensors/ffc/speaker. There was no need for them to die cut the screen too. This creates a literal pocket for dirt to collect against the screen. Is that how they all are? That's an unforgivable flaw.
-TM
ffolkes said:
I'm looking at an installed Otterbox Defender, and I'm disturbed to see the plastic sheet is cut way too low on the screen, around the earpiece. The shape of the black plastic shell alone is sufficently large enough to clear the sensors/ffc/speaker. There was no need for them to die cut the screen too. This creates a literal pocket for dirt to collect against the screen. Is that how they all are? That's an unforgivable flaw.
-TM
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Yes sir, the case was designed that way. Returned mine for that reason.
#Winning# said:
Yes sir, the case was designed that way. Returned mine for that reason.
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What a stunningly foolish design. All the had to do was glue $0.005 worth of thin fabric between the plastic (doesn't matter since the LCD isn't there) and that would protect the entire front, plus the speaker.
I'm thinking of getting some really light fabric, coating it with silicone, and pressing it in place. Shouldn't affect speaker quality, silicone is soft so no chance of glass damage, and it would essentially waterproof (to a degree of course) the entire front.
The commuter screen protector sucks too. It was flawless for the EVO, but doesn't fit the 3d right
It fits my screen just fine.
The only thing that doesn't fit is the top part of the silicone casing. Everything else is super.
kellybrf said:
The commuter screen protector sucks too. It was flawless for the EVO, but doesn't fit the 3d right
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siraloz said:
It fits my screen just fine.
The only thing that doesn't fit is the top part of the silicone casing. Everything else is super.
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Hmm...are you sure you're not talking about the Commuter?
Could be worst....the guys over in the sensation forum are crying because otterbox isnt making them a case lol
Sent from my PG86100 using XDA App
ffolkes said:
Hmm...are you sure you're not talking about the Commuter?
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That would be why he replied to someone elses post about the Commuter
ffolkes said:
I'm looking at an installed Otterbox Defender, and I'm disturbed to see the plastic sheet is cut way too low on the screen, around the earpiece. The shape of the black plastic shell alone is sufficently large enough to clear the sensors/ffc/speaker. There was no need for them to die cut the screen too. This creates a literal pocket for dirt to collect against the screen. Is that how they all are? That's an unforgivable flaw.
-TM
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Couldn't agree more. I see this as a huge design mistake.
I saw this too, but I really did not think much of it. I guess there is no such thing as a perfect case.
Sent in 3D using my EVO.
Put a full screen protector on it before case and its fine love mine no issues love it no dust issues.
That's the way the case was made no issues.
nebenezer said:
Couldn't agree more. I see this as a huge design mistake.
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I returned it to Best Buy, and got the Platinum Series - 2-in-1 Covert Convertible Case for HTC (http://www.bestbuy.com/site/Platinu...18353391762&skuId=2809635&st=evo 3d&cp=2&lp=3). I haven't decided if I'm keeping it yet though.
When I returned it, I feared getting a hard time since technically it was open (even there are no seals on the box) but as soon as I briefly showed the guy the top of the case, where it's cut too low, he was absolutely shocked and said "that looks like it was designed to collect grit and be suicide for your screen" and happily exchanged it.
And yeah, you can (and should I guess) use a screen protector too, but it's just so silly for a case that was designed to be the toughest, most rugged thing to have such a glaring vulnerability. I'd rather they addressed that, than put time and effort into putting a plug over something else. I'd rather get my 2D/3D switch dirty if it meant they would have focused more effort on the most important thing - the screen. And given how tightly and accurately the plastic case fits, why did they have to make the hole for the proximity/speaker/ffc so sloppy and loose? They could have cut that thing out with submilimeter accuracy, and it would have fit great, since there is no need for wobble-room/slop when that case otherwise fits so perfectly.
The Defender does feel very nice in hand though, very solid, and I loved the silicone they used. Had a wonderful feel, not the usual tacky silicone you see in "gel" cases or whatever you call them.
ffolkes said:
I returned it to Best Buy, and got the Platinum Series - 2-in-1 Covert Convertible Case for HTC (http://www.bestbuy.com/site/Platinu...18353391762&skuId=2809635&st=evo 3d&cp=2&lp=3). I haven't decided if I'm keeping it yet though.
When I returned it, I feared getting a hard time since technically it was open (even there are no seals on the box) but as soon as I briefly showed the guy the top of the case, where it's cut too low, he was absolutely shocked and said "that looks like it was designed to collect grit and be suicide for your screen" and happily exchanged it.
And yeah, you can (and should I guess) use a screen protector too, but it's just so silly for a case that was designed to be the toughest, most rugged thing to have such a glaring vulnerability. I'd rather they addressed that, than put time and effort into putting a plug over something else. I'd rather get my 2D/3D switch dirty if it meant they would have focused more effort on the most important thing - the screen. And given how tightly and accurately the plastic case fits, why did they have to make the hole for the proximity/speaker/ffc so sloppy and loose? They could have cut that thing out with submilimeter accuracy, and it would have fit great, since there is no need for wobble-room/slop when that case otherwise fits so perfectly.
The Defender does feel very nice in hand though, very solid, and I loved the silicone they used. Had a wonderful feel, not the usual tacky silicone you see in "gel" cases or whatever you call them.
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I checked the case ur talkin about out felt flimsy compared to the defender also less protection otter box defender takes the cake there. I didn't like the gay flap they had on the convert to cover the camera lens wait for ballistic to.come out with there case if your wanting a tank.
reaper24 said:
I checked the case ur talkin about out felt flimsy compared to the defender also less protection otter box defender takes the cake there. I didn't like the gay flap they had on the convert to cover the camera lens wait for ballistic to.come out with there case if your wanting a tank.
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Yeah, I agree. But for me, the best case I ever had for my Evo4G was the Seidio Surface (or BB rebranded equivalent). My plan was to get an ultrarugged case for those days I'm working outside in the field (haha, literally) and the Surface for regular daily use. So that's why the Convert case sorta fits both bills. But I agree, for someone that needs extreme protection daily, the Convert isn't as good as others like the Defender.
ffolkes said:
Yeah, I agree. But for me, the best case I ever had for my Evo4G was the Seidio Surface (or BB rebranded equivalent). My plan was to get an ultrarugged case for those days I'm working outside in the field (haha, literally) and the Surface for regular daily use. So that's why the Convert case sorta fits both bills. But I agree, for someone that needs extreme protection daily, the Convert isn't as good as others like the Defender.
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Hope it works out for u man. I liked the feel of the otter box more then the seidio convert re branded heard some bad things about how flimsy it was checked it out at best buy didn't really seem as sexy as defender . I think ballistic would be good just that thing is a freaking tank. hope u have good luck with finding a case man.
Yeah, I quickly noticed the dust issue there too, but hey, compared to the bubbles that inevitably arise with stick-on screen protectors? I'll take it. I was able to get a swiffer cloth underneath the gap and managed to rid some of the dust that way. The only other option I might consider, if it becomes a real issue later on, is to poke a piece of a feather duster under the protector and gently swab it every so often. FYI- If you use the plastic clip while in your pocket (With the screen facing the backside of the clip), then it won't pick-up that much dust.
Other than the aforementioned, this case is everything I really ever wanted in a protective shell. I love the lens covers, screen protector, double layer of hard/soft protection, and how it fits the device like a glove. I think we can always find an issue with something if we look hard enough, but this thing rocks.
The Dark Knight Patriot said:
Yeah, I quickly noticed the dust issue there too, but hey, compared to the bubbles that inevitably arise with stick-on screen protectors? I'll take it. I was able to get a swiffer cloth underneath the gap and managed to rid some of the dust that way. The only other option I might consider, if it becomes a real issue later on, is to poke a piece of a feather duster under the protector and gently swab it every so often. FYI- If you use the plastic clip while in your pocket (With the screen facing the backside of the clip), then it won't pick-up that much dust.
Other than the aforementioned, this case is everything I really ever wanted in a protective shell. I love the lens covers, screen protector, double layer of hard/soft protection, and how it fits the device like a glove. I think we can always find an issue with something if we look hard enough, but this thing rocks.
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http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=150623970249&ssPageName=ADME:X:RTQ:US:1123 put this on before the case and ur good to go no dust works great for me in the garage where I work on the shop floor mechanic
Just get a Zagg and pull the plastic piece off the Otterbox..
Sent from my PG86100 using XDA Premium App
nonpointtruth said:
Just get a Zagg and pull the plastic piece off the Otterbox..
Sent from my PG86100 using XDA Premium App
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LOL if u use zagg don't put to much solution on the protector or u will get water damage on the screen don't know hoe well these screens are sealed og EVO had ****ty glass sealing the screen was never glued all the way around .
I found a way to keep the Amaze cooler with the TPU skin on. I purchased a leather hole punch and perforated the skin with various size holes. The phone seems to be keeping much cooler now.
My TPU case doesn't seem to make the phone overheat was it causing your phone to malfunction or anything. I have a TPU case and wondering if I should be worried about it.
PhantomWraith said:
My TPU case doesn't seem to make the phone overheat was it causing your phone to malfunction or anything. I have a TPU case and wondering if I should be worried about it.
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It only overheated once while using a navigation program, but I've noticed it gets much hotter with the skin on. Since heat is the enemy of electronic components, I figured it can't hurt to give the phone a little more ventilation.
PGMMA said:
It only overheated once while using a navigation program, but I've noticed it gets much hotter with the skin on. Since heat is the enemy of electronic components, I figured it can't hurt to give the phone a little more ventilation.
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That is so true. It is a really good idea to boot, Also could do a design thing for example cut lines into the back into a shape for decorations as well. For example draw the outline of a cat or something.
PhantomWraith said:
That is so true. It is a really good idea to boot, Also could do a design thing for example cut lines into the back into a shape for decorations as well. For example draw the outline of a cat or something.
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That's a good idea. I just lined the holes up with the argyle pattern but a plain skin might look pretty nice with some art. TPU is very tough and it dulled the punches very quickly. That's why I used three different hole sizes. It could also have been low quality metal since the punch set was very cheap.
When i look along the top and bottom edge i swear it looks like its slightly bowed in the center. Is this just mine?? The only issue i have is gps, otherwise no issues
g0t0 said:
When i look along the top and bottom edge i swear it looks like its slightly bowed in the center. Is this just mine?? The only issue i have is gps, otherwise no issues
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I've noticed the same thing with my TFP a few days ago. I can feel the curvature when my hand is on the back of the device.
Anyone else notice this?
I thinkbwith the back being thin aluminum, it can be bended easily or Joe out if too much pressure applied. Some nights already I've fell asleep n rolled over on top of the prime..lol. n I'm 6'4-6'5 240lbs...so this was a concern of mines also over the long run. Its so thin though n pretty durable. During the first week or so my daughter slammed a thick heavy Comcast cable remote onto the screen n it did nothing to it. Scared me for a moment...lol. didn't even scratch it. Loving this gorilla glass
demandarin said:
I thinkbwith the back being thin aluminum, it can be bended easily or Joe out if too much pressure applied. Some nights already I've fell asleep n rolled over on top of the prime..lol. n I'm 6'4-6'5 240lbs...so this was a concern of mines also over the long run. Its so thin though n pretty durable. During the first week or so my daughter slammed a thick heavy Comcast cable remote onto the screen n it did nothing to it. Scared me for a moment...lol. didn't even scratch it. Loving this gorilla glass
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It's feel pretty durable, but I wonder if the thing bending over time will have any problems (or maybe the thing bends to a certain degree and stops?). If I look at it from a profile view (landscape), I can see the curvature of the thing...it looks like it's bowed.
Just like the OP, everything else works well besides the GPS.
t3ch7 said:
It's feel pretty durable, but I wonder if the thing bending over time will have any problems (or maybe the thing bends to a certain degree and stops?). If I look at it from a profile view (landscape), I can see the curvature of the thing...it looks like it's bowed.
Just like the OP, everything else works well besides the GPS.
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Yes it'll bend only as far as the glass will since they attached to each other. Too much n the glass will either snap or case bent so much that glass pops out of the flush seams it has with metal backing.
demandarin said:
Yes it'll bend only as far as the glass will since they attached to each other. Too much n the glass will either snap or case bent so much that glass pops out of the flush seams it has with metal backing.
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Mine has a convex curve as well. Hard to give Asus engineers too much credit in light of the wifi and gps issues - but the curve could have been intentional as it actually makes the face of the prime more durable and impact resistant since it curves out toward you. Some of the Impact on the glass will be absorbed in compression instead of a bending load - making it less susceptible to breaking.
Hey all,
I bought an S View case from Best Buy about 2 weeks ago when I got my Note 3. It's been okay, but I think as much as I've wanted to like it, I'm just not happy. The flap never wants to stay closed, the overhang makes it feel unprofessional, but my biggest complaint is that it seems to be scratching my screen.
The bottom and right edge of the window has left a seemingly permanent line of scuffing on my phone's screen. I can wipe it off with a cleaning cloth and it disappears, but as soon as rub over it with my finger, the smudge reappears. Has anyone else noticed this? I'm definitely returning the case finally, and I think I'm going to try to get an exchange on my phone. Will Best Buy replace my phone for this issue do you think? Thanks
Edit: Proof.
gdeadfan said:
Hey all,
I bought an S View case from Best Buy about 2 weeks ago when I got my Note 3. It's been okay, but I think as much as I've wanted to like it, I'm just not happy. The flap never wants to stay closed, the overhang makes it feel unprofessional, but my biggest complaint is that it seems to be scratching my screen.
The bottom and right edge of the window has left a seemingly permanent line of scuffing on my phone's screen. I can wipe it off with a cleaning cloth and it disappears, but as soon as rub over it with my finger, the smudge reappears. Has anyone else noticed this? I'm definitely returning the case finally, and I think I'm going to try to get an exchange on my phone. Will Best Buy replace my phone for this issue do you think? Thanks
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Are you sure you got the genuine S View cover? I don't have the issues you mentioned here. The 1st S View in S4 doesn't close fitly but this is not the case in Note 3. Even after a prolonged turning the flip backward, it will still close nicely. And the window of the S View doesn't scratch the front fascia or the screen of my Note 3
Well I bought it directly from a Best Buy store, and it has a genuine Samsung sticker on the packaging and everything. Pretty sure Best Buy isn't selling knockoff cases...
No one else has experienced this? I feel like I'm taking crazy pills. Will Best Buy give me an exchange for my phone?
gdeadfan said:
No one else has experienced this? I feel like I'm taking crazy pills. Will Best Buy give me an exchange for my phone?
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You might have gotten a defective cover, if it caused harm to your device ask for a replacement on both.
gdeadfan said:
No one else has experienced this? I feel like I'm taking crazy pills. Will Best Buy give me an exchange for my phone?
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Using the s-view cover since one month, no problem whatsoever.
I noticed the markings too, fortunately I got rid of mine after a couple of weeks. They don't stay closed either, they're all like that, especially if folded back behind the phone for any period of time my white case would immediately flip fully open (mine was genuine too, bought from Verizon).
Best Buy won't exchange it, but gave me a Samsung number to get it replaced since it was caused by the Samsung case. Samsung won't exchange it, because apparently I damaged it myself? How on earth am I actually stuck with a scuffed up phone that I did nothing but baby for a week with the official Samsung case? Where the heck do I go from here?
That is a horrible story. I have the sview case and I'll stop using it now...
Sent from my SM-N9005 using Tapatalk
Here's a photo of the damage.
Please beware, this is a huge issue. If you aren't using a screen protector, stay far away from this case.
gdeadfan said:
Here's a photo of the damage.
Please beware, this is a huge issue. If you aren't using a screen protector, stay far away from this case.
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Honestly it sounds like some dust is getting stuck between the cover and your screen while its in your pocket. the pressure most likely is causing the dust/sand to scrape the glass in very specific motions. I was using the leather Folio inscipio case and got scared that would happen (The case also started to break apart... Inscipio is way overpriced considering how garbage this case was. the plastic bumper started breaking in multiple places, chunks broke off, etc.) I live in southern Arizona, so i didnt want to take the chance of sand shredding my screen.
It's almost certainly dust getting trapped under the cover and then being rubbed in. If you run your fingers over the inside edge of the window you can feel where particles could/will get trapped.
Always use a screen protector. Always.
Zlog said:
It's almost certainly dust getting trapped under the cover and then being rubbed in. If you run your fingers over the inside edge of the window you can feel where particles could/will get trapped.
Always use a screen protector. Always.
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Ditto to what the 2 people above me said. I have an S-View case bought from Best Buy and I definitely do not get this. I also have a Zagg shield on it as well though
I love the thought of the case, but with it not staying closed after having it flipped behind the phone for a while is annoying. I wonder if they didnt use magnets for the case to stay closed cause it would interfere with something? I have taken the case off for now. Not returning cause I will probably still use it again sooner or later, but for now I like it better with no case and a Zagg shield.
On the phone with Samsung ATM
I noticed this same exact problem last Friday. Considering I've been ultra - ocd with my phone, and clean it and my s view case at least 8 times a day, I can not believe it is caused by dust particles. I have scratches on my screen, from the bottom Window border, and lots of small scratches inside the borders of the Window on my phone screen. I have the same issue where you can wipe it away but it comes back after you swipe the screen.
I'm currently on hold with Samsung. On Friday they told me they would replace my phones screen for free, because the damage was caused by an official accessory. Today, However, they told me they couldn't do anything unless the screen was cracked. I've now spoken with 10+ people, but someone keeps hanging up on me, and I'm stuck on endless hold. The last person says I will be receiving a free screen replacement, and a new s view cover. ... But now I'm just waiting to get off hold!!!!
I can see this happening the S-View cover on the inside does not have a microfiber lining like I was expecting, so I can see how rubbing can cause scratches over time.
however, why didn't you folks just fork over the 17.00 bucks for an iloome glass screen protector or similar? even a cheapy plastic one would have saved you this heartache.
I know an official cover shouldn't have done this but hey if you are OCD like I am just buy a friggin screen protector.
if you get lucky and samsung replaces it the screen, get a screen protector or ditch the case hehe.
gdeadfan said:
Here's a photo of the damage.
Please beware, this is a huge issue. If you aren't using a screen protector, stay far away from this case.
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holy crap thats nasty...is it possible there was some dirt got into the inside part of the cover? hows the inside door feels like anyway..is it smooth?
That doesn't look like surface scratching you'd see from the silica particulates that you're likely to find in your pocket.
That there is the oleophobic coating wearing away. That's why when you clean it, it disappears and then when you touch it, it reappears. The oils on your fingers aren't being "repelled" evenly.
Try a different approach with Sammy and best buy. Don't tell them it's scratched. Point out what I just told you; you have a week old phone, in which the oleophobic coating is prematurely wearing away.
I wouldn't take no for an answer. That's clearly a matter of product failure.
As for the s case having the overhanging edges; that's to offer some protection to the edges and break the impact when it's dropped.
And for God's sake man, get a tempered glass screen protector.
In fact, worst case scenario, get one (I recommend spigen glas.tr), then clean the screen and apply protector. It'll keep those smudges from reappearing and give your your beautiful display back
Good luck man.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Seems like user error to me
I noticed mine doing it too, so I got a screen protector for my phone.
Sent from my SM-N900T using Tapatalk
I'm really sorry for OP. But after my spigen bounce case and my lovemei aluminum bumper, I thought about getting either the wallet or the s-view case, because so far, I always have liked the book-like covers I used on my ereaders and ipad. But it seems that this one clearly tells me to go with the wallet case as it doesn't have a screen. So I'd suspect that the cover wouldn't have a single spot where it can damage parts of the phone. Aah, and I have a screen protector on anyway, but this is because I have my phone in my pocket just with the spigen case.
Even if OP is going through a lot of trouble for something he didn't even cause, I'm really glad he shared.
This might sound like a daft question, but after receiving my G Watch this morning and taking off the protective plastic on the back and screen, I noticed there is some more plastic stuck on the sides.
However, these pieces of plastic do not want to come off very easily, and leave a small amount of sticky residue. I'm wondering if they're meant to be left on the device.
Does anyone know either way if these pieces of plastic on the side are to be removed?
Mer Ner said:
This might sound like a daft question, but after receiving my G Watch this morning and taking off the protective plastic on the back and screen, I noticed there is some more plastic stuck on the sides.
However, these pieces of plastic do not want to come off very easily, and leave a small amount of sticky residue. I'm wondering if they're meant to be left on the device.
Does anyone know either way if these pieces of plastic on the side are to be removed?
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I see the bits you mean, they look like they should be removed, but for some reason when you peeled them off you didnt get most of the glue off, im thinking i may leave them on so the edge of the watch doesnt get scratched
shotgunfool said:
I see the bits you mean, they look like they should be removed, but for some reason when you peeled them off you didnt get most of the glue off, im thinking i may leave them on so the edge of the watch doesnt get scratched
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Yeah. I decided to bite the bullet and peel them off. They weren't easy to get off, but after rubbing my finger over the area they were stuck on to, it seemed to shine up and match the finish of the rest of the watch.
Mer Ner said:
Yeah. I decided to bite the bullet and peel them off. They weren't easy to get off, but after rubbing my finger over the area they were stuck on to, it seemed to shine up and match the finish of the rest of the watch.
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I did the same. Looks fine.
Anyone else wonder why the gold is not very bright?
Sent from my LG-F400K using XDA Free mobile app