Related
This morning my S3 was working fine, fully charged over night and functioned as normal. Sent a text, put it in my pocket and went about my business. Checked the time half an hour or so later... still fine. Came to make a call an hour after that, the screen was off and i couldn't get it to switch back on.
My first thought was that it must not have charged over night, plugged in charger and tried again but still nothing. Luckily the misses has an S3 also so I tried her battery in mine and vice verca... her phone switch on with my battery and was still charged... mine still did nothing at all with her battery in. Absolutly nothing!
I can't get anything out of it... wont switch on, no download mode, no recovery, laptop wont pick it up via usb. Its not like it banged anything whilst in my pocket as i was just sat watching TV and an hour ago it was fine.
Anyone had this or know what to do? Is it worth making a JIG to try and force download mode even though no button combo does anything at all? (believe me i've tried them all!)
Phone is rooted and *was* running a custom ROM with no problems. Does it need a trip to a service center? If it has to go for a warranty repair is there any way they can tell root/ROM if no download mode/ recovery?
I could understand if I f***ed it up when flashing something but as I say I was doing nothing at the time.
Thanx in advance for any info!
Theirs a thread started called "borrow a jig near you" if you cannot access download, recovery or anything I think that's the only option you have or the dreaded service centre lol
Sent from my GT-I9300 using xda premium
Happened to mine. Totally dead, was sitting on desk so wasn't touched between last use.
Sent it to Samsung (Regenersis) who replaced a power management IC and the main board.
Sadly it returned with very poor cell reception so went back, and has since come back still with poor reception, scratches, and lint under the camera glass! Not too happy with Samsung's repair centre atm!
Sent from my Nexus 7 using Tapatalk 2
LadFromWales85 said:
Happened to mine. Totally dead, was sitting on desk so wasn't touched between last use.
Sent it to Samsung (Regenersis) who replaced a power management IC and the main board.
Sadly it returned with very poor cell reception so went back, and has since come back still with poor reception, scratches, and lint under the camera glass! Not too happy with Samsung's repair centre atm!
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
If it returned with more problems, you can ask for a replacement.
You don't think I have already?! Haha
So far my pleas are falling on deaf ears. Spent several hours on the phone to them when it come back, before I got someone who would escalate it further and am waiting for their response
Sent from my Nexus 7 using Tapatalk 2
Cheers for the replies. Looks like it's off to the service center for a fix and some added problems.
Just hope they can't check the flash counter or ill be paying for it!
EDIT: just spoke to my carrier and because its only a few months old they will replace if free of charge!
Anyone know if it will still have all my personal info on it or is it too dead to talk to anyone?
dumb donkey said:
Cheers for the replies. Looks like it's off to the service center for a fix and some added problems.
Just hope they can't check the flash counter or ill be paying for it!
EDIT: just spoke to my carrier and because its only a few months old they will replace if free of charge!
Anyone know if it will still have all my personal info on it or is it too dead to talk to anyone?
Click to expand...
Click to collapse
If they replace it, they will send it to the service centre at their expense so it will be wiped anyway
Sent from my GT-I9300 using xda premium
speedyjay said:
If they replace it, they will send it to the service centre at their expense so it will be wiped anyway
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Excellent! Cheers. :good:
Hey guys,
I'm new to the DNA forum and I've searched through a few threads about this but I haven't been able to find much help. Here we go: so as the title states the phone won't turn on and when I put it on the charger no LED's turn on to resemble a charge at all. I've tried the power button for 20 seconds, nothing happens, I've tried the power button, volume down, and even power, volume up and down. None of these seem to give life to the phone.
This is actually my friend's old phone and he got a replacement for it already I'm just trying to see if I can get it working again. So really I have a free DNA to diagnose because Verizon doesn't want it back.
Phone wasn't rooted before it died, pure stock.
Anybody have a suggestion or path you think I should take?
Thanks ahead of time,
monkey
monkey082506 said:
Hey guys,
I'm new to the DNA forum and I've searched through a few threads about this but I haven't been able to find much help. Here we go: so as the title states the phone won't turn on and when I put it on the charger no LED's turn on to resemble a charge at all. I've tried the power button for 20 seconds, nothing happens, I've tried the power button, volume down, and even power, volume up and down. None of these seem to give life to the phone.
This is actually my friend's old phone and he got a replacement for it already I'm just trying to see if I can get it working again. So really I have a free DNA to diagnose because Verizon doesn't want it back.
Phone wasn't rooted before it died, pure stock.
Anybody have a suggestion or path you think I should take?
Thanks ahead of time,
monkey
Click to expand...
Click to collapse
I'm going to go out on a limb here and say that you need to ask your friend for the complete story. What happened prior to the phone being bricked? Was there water damage or any other damage. Have you tried other charging cables that are known to be working and looked to make sure the pins inside the charge port have not been broken?
Sounds bricked to me. If it is bricked only way to get it working is to jtag it and send it out. It will be cheaper than paying for a new dna and if you really want it, it would run you a lot less in terms of money for a jtag repair.
Sent from my HTC6435LVW using xda app-developers app
Try letting it charge a full 24hrs and then see if it powers on. If that doesn't work then consider jtag
Sent from my 5 Senses of DNA
Not sure if I'll go the JTAG route or not. Like I said the phone has been replaced already it just sucks I can't take advantage of the phone. I have it sitting on the charger now, going to see if it'll work after a long period of time. There's no water damage, Verizon has checked it already.
If I would JTAG it...what would come of that. I'm not 100% familiar with JTAG, I just did a small amount of googling about it. Looks like a diagnostic procedure?
Sent from my Nexus 7 using Tapatalk HD
monkey082506 said:
Not sure if I'll go the JTAG route or not. Like I said the phone has been replaced already it just sucks I can't take advantage of the phone. I have it sitting on the charger now, going to see if it'll work after a long period of time. There's no water damage, Verizon has checked it already.
If I would JTAG it...what would come of that. I'm not 100% familiar with JTAG, I just did a small amount of googling about it. Looks like a diagnostic procedure?
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Its like a low level format that will restore to factory configuration.
It will get the phone working for a smaller coast than purchasing a new one. So you would still be taking advantage of getting a new phone. If you purchase the phone through Verizon with an upgrade you will be spending around 250$ where as opposed to getting it jtaged I believe you will only be paying 65$ (not sure about price) if you go through mobile tech.
Sent from my HTC6435LVW using xda app-developers app
Upgrade cost
Jaggar345 said:
It will get the phone working for a smaller coast than purchasing a new one. So you would still be taking advantage of getting a new phone. If you purchase the phone through Verizon with an upgrade you will be spending around 250$ where as opposed to getting it jtaged I believe you will only be paying 65$ (not sure about price) if you go through mobile tech.
Click to expand...
Click to collapse
The upgrade cost is only $99 nowadays. I just got mine Monday from Fry's Electronics for $99.99. If they didn't have it, I was going to order it from wireless [dot] amazon [dot] com for $99.99.
Interesting...I may have to go that route, I'm considering taking it apart and getting a voltage reading off the charging port. That'll at least tell me if the port is working correctly. If I go down that path I'll keep you all updated.
Sent from my Nexus 7 using Tapatalk HD
They must have dropped price since I got it. It was the same on Amazon and verizon when I get my dna
Sent from my HTC6435LVW using xda app-developers app
I took the back off only to find out I don't have screwdrivers small enough to take it all apart. Also couldn't get a correct reading from anywhere. Back to the drawing board for now...
Sent from my Nexus 7 using Tapatalk HD
Did you try a wireless charging pad? That might work who knows
Sent from my HTC DNA With sense 5
dragonstalker said:
I'm going to go out on a limb here and say that you need to ask your friend for the complete story. What happened prior to the phone being bricked? Was there water damage or any other damage. Have you tried other charging cables that are known to be working and looked to make sure the pins inside the charge port have not been broken?
Click to expand...
Click to collapse
Happened to me too on the 2.04 shipped. Totally unrooted n it just went black and never woke up. Set it down, picked it up. That's it.
Sent from my HTC6435LVW using xda app-developers app
---------- Post added at 11:21 PM ---------- Previous post was at 11:18 PM ----------
Desert Dwarf said:
The upgrade cost is only $99 nowadays. I just got mine Monday from Fry's Electronics for $99.99. If they didn't have it, I was going to order it from wireless [dot] amazon [dot] com for $99.99.
Click to expand...
Click to collapse
Got mine the 15th for $49.95 from Amazon
Sent from my HTC6435LVW using xda app-developers app
Greetings, I purchased a Droid DNA on craigslist and thought I had a great deal, the phone turned on, then turned off and never would take a charge again. After contacting verizon and having them tell me to return the device to the"retailer" I purchased the device from, I contacted HTC directly. HTC provided me with an amazing customer service expirence, it was weird and erie how good the service was. They gave me a ticket number number and an address to ship the device to, they didnt care where I purchased it. They day it arrived they fixed it and sent it back with a new motherboard less than 24 hours after delivery conformation. The device works perfectly.
I guess what I am getting at is if you can put the phone back together and make it look like you didnt take it apart, call HTC and create a repair order. All these devices come with at least a 1 year warranty.
I hope you get your device working regardless.
Yeah HTC support is by far the best support I have ever experienced. I felt the same way. My charger was bugging out and I called they got all my info and just said they would send a new one for free and to throw the other one out. They called me today and I missed the call but they didn't leave any message. Wondering if I should call them back or not, but oh well.
Sent from my HTC6435LVW using xda app-developers app
Little late on my update but I did get the phone apart and back together. I didn't see anything that stuck out, no water damage, etc.
I would contact HTC and try to get a replacement, however Verizon realized they never got the device back and well...they want it. So there goes my fun...
Thanks for all the input
Sent from my Nexus 7 using Tapatalk HD
same problem
I had the exact same issue (no charging no screen but capacitive touch buttons flashed) and had been playing with it trying to get my month old gold brick at this point, to rise like the Phoenix when it caught the light at just the right angle and the screen looked weird. Took a flashlight to it and the LCD is damaged but there is NO damage to the case/frame/digitizer. Been dealing with HTC for a week an probably will have to repair it myself. But heads up to anyone else with the same issue check the screen...
I am having the same problem. Any home based solutions so that i dont need to take it to either Verizon store or post it to JTAG?
Thank You
prateekjadhwani said:
I am having the same problem. Any home based solutions so that i dont need to take it to either Verizon store or post it to JTAG?
Thank You
Click to expand...
Click to collapse
Although it may not appear to be charging let it sit for the night as it may be. Then take it off in the morning and hold the power button for 30 seconds and see if it boots. Some dna phones have issues when they die. My battery has died 4 times on me and when I plug it in the led light blinks for 2 mins and then it stays lit and charges so, just let it sit over night and try in the morning.
Report back when you have done the following.
Sent from my HTC6435LVW using xda premium
Thanks for the quick reply. I did that whole night. The green light dint even blink for a single second. And pressing the power button does nothing. I tried plugging it into computer, computer dint even detect it. (on mac, windows 7 and linux). I tried to boot it into the bootloader mode, still no progress.
Thank You
My phone appears to be shot. Is this a hardware issue? When plugged into the computer, it recognizes the phone, but I can't access any files.
Here is a picture of what the screen looks like. Is this phone shot, or fixable?
Superman22x said:
My phone appears to be shot. Is this a hardware issue? When plugged into the computer, it recognizes the phone, but I can't access any files.
Here is a picture of what the screen looks like. Is this phone shot, or fixable?
Click to expand...
Click to collapse
Just happened to mine.. Sprint just gave me a new one.. If you hold the power button down and reset it a few times it might come back. But it will not stay.
Bad touch screen .
Sent from my EVO using Tapatalk 2
:what: Wow. Just happened to 2 people. Wonder if we'll see a rash more suddenly
Sent from my EVO using XDA Premium 4 mobile app
Out of curiosity, did the two phones that did this have the recent OTA update installed?
Nope, I have not done an OTA update in months. It's been working temperamentally all night. I was able to recover and flash a new ROM, and still, same problem. Guessing it's a hardware problem, not a software problem.
ahecht said:
Out of curiosity, did the two phones that did this have the recent OTA update installed?
Click to expand...
Click to collapse
No mine happened last Friday. I have a thread in here where someone linked me to the same problem where its in the cable that goes to the screen..
Sent from my cat riding a dinosaur chasing a UFO!!
hondafreak513 said:
No mine happened last Friday. I have a thread in here where someone linked me to the same problem where its in the cable that goes to the screen..
Sent from my cat riding a dinosaur chasing a UFO!!
Click to expand...
Click to collapse
Anyway to get at that cable in this phone?
That exact thing happened to my device about 3 weeks ago. Sprint replaced the screen for $50. When I powered it up the screen was unresponsive. Turned out that I had an older twrp with a new touch panel. Even though the screen was all full of snow the touch panel was working and I ended up
wiping my system. What an ordeal! My device is working perfect now, it's definitely your screen. Good luck!
Sent from my EVO using xda app-developers app
Superman22x said:
Anyway to get at that cable in this phone?
Click to expand...
Click to collapse
If you know how to take the phone apart.. but it would be best to take to sprint.. you will need to try to get the screen back on to run a ruu to unroot the phone..
Sent from my cat riding a dinosaur chasing a UFO!!
Not hard to take the phone apart but, for $50 bucks they said if it wasn't the screen they would give me a new device. They won't know it's rooted till they fire it up. The guy that helped me didn't care that it was rooted, it's hardware failure. His EVO was rooted lol
Sent from my EVO using xda app-developers app
Nearest sprint store is 200 miles away from my school... I called and they said to call HTC, it will be covered by them, not by Sprint.
Pressing in the lower left of the screen usually gets it to come back on though.
Superman22x said:
Nearest sprint store is 200 miles away from my school... I called and they said to call HTC, it will be covered by them, not by Sprint.
Pressing in the lower left of the screen usually gets it to come back on though.
Click to expand...
Click to collapse
If you have tep insurance they can't refuse to replace it unless it got wet
Sent from inside my mkv
I do not have insurance...
I had this issue. Give it time and it should go back . I was at the Sprint store and then the screen came back. Is your phone hot?
Sent from my EVO using xda premium
Id say it is your touch screen drivers. I have had the same issue when they first dropped. I doubt your LCD would be doing that. If it does fix the issue, then you got a different model touchscreen/lcd.
EDIT: Just read your post about it returning to normal by pressing on the screen. So it does sound like there are some issues, and probably need to get the screen replaced. See what options you have with sprint as it is probably out of warranty with htc anyways. Most shops would charge 100-150 to replace it probably.
I believe it is standard policy for Sprint to charge $50 to fix or replace the device if it can't be fixed. It's not a bad deal, my gf's device had a dead spot and they replaced the screen for $50. You will pay about that for a screen on the internet if you replace it your self. Your only problem is the distance to travel and in my case they had to order the screen so I activated my OG till the part came in. The $50 will guarantee you will get a working device.
Sent from my EVO using xda app-developers app
HTC will replace it for free, I bought the phone from Sprint in March, so it's still in the 1 year warranty even though it was actually manufactured in August.
The strange thing I'm noticing now, is that sometimes the screen goes static, but when I press in that corner, the screen comes back, but it is frozen. The phone seems to freeze a lot now as well.
HTC will replace it for free, I bought the phone from Sprint in March, so it's still in the 1 year warranty even though it was actually manufactured in August. Annoying thing is it takes a minimum of 2 weeks, and I am waiting on a few important calls in the next few weeks. I'm going to buy a used phone on ebay, and then sell it when I'm done.
The strange thing I'm noticing now, is that sometimes the screen goes static, but when I press in that corner, the screen comes back, but it is frozen. The phone seems to freeze a lot now as well. When it's frozen, if I turn the screen off then back on, the static is back. Which almost seems software related. Strange problem.
Update. HTC says the phone is out of warranty and quoted me $290 for repair. I'm guessing this is because I left it S-off? Even though it is clearly a hardware issue...
My next question, is it worth buying a screen online and replacing that, or does the fault go deeper? I can handle the screen replacement, but if there is more wrong, then that is $50 wasted.
Hello everyone!
My sister accidentally detached the screen of my phone because she was taking it from me. After that, we take it to the repair center (a store only in a mall) and they said that the screen is unavailable for now. The repairman suggested to take out the battery from the phone until the screen is available to order. One day I tried to turn on the phone with its battery inserted to see if it still works without the screen, I thought of the phone was still working fine because it still vibrates when you powered it on and I immediately removed the battery after doing the testing. It almost took 2-3 weeks until the phone was repaired (the screen replacement has no warranty). Then we got home and played with my phone. Suddenly, the touch screen doesn't work, I have waited for a few second then it works again. It keeps happening like that and there are times that the screen completely doesn't respond to my touches until I reboot my phone. The apps that I were using that time are responding well only the touchscreen does not responds well.
I am using a custom ROM while my phone is being repaired.
So here's my question:
Will touchscreen problem exist or occur if you didn't turn it on or use it (powered off) for a few weeks?
The phone that I'm using is Xperia Mini Pro SK17I. I have also tried other custom ROMS like CM10 and CM10.1 but it just makes my touchscreen worse.
Sent from my Xperia Mini Pro using XDA Premium 4 mobile app
Hey there.
What a coincidence, I just went through this kind of problem. Sorry to tell you this, but the screen assembly you bought is defective and there's little you can do about it, save for flashing back to stock and hoping for the best.
I ruined my xmp's screen and had to get a replacement part. I was in a rush so I bought a new display from the first store I came across with. Result: the touch digitizer was deffective, pretty much useless on CM10.1. It worked for a few minutes, but then it stopped responding until the next reboot. Touch response was sloppy, and two-finger gestures were all messed up.
Flashing back to stock ICS helped a bit, but it was far from ideal. I had to cope with it until it finally drove me crazy and I threw it to the ground. The glass shattered, many pieces flew off from the phone. Saved enough money for another screen and I'm just fine with it. No problems even after doing exactly what you described.
Word of advice: get a new screen assembly, and flash back to stock while you're at it.
Would you tell us how much the good assembly costs? Just for reference.
Sent from my MemoPad
I usually buy these from a local store for about $40. Check the display and touch digitizer quality before buying when possible. If you plan on buying one online, don't go for the cheapest alternative you can find, you could end up regretting it.
I'd recommend buying from "formymobile.co.uk"
Some people might not know this, but the display and touch glass on the xmp cannot be separated. This is good and bad at the same time.
Pixelado said:
Hey there.
What a coincidence, I just went through this kind of problem. Sorry to tell you this, but the screen assembly you bought is defective and there's little you can do about it, save for flashing back to stock and hoping for the best.
I ruined my xmp's screen and had to get a replacement part. I was in a rush so I bought a new display from the first store I came across with. Result: the touch digitizer was deffective, pretty much useless on CM10.1. It worked for a few minutes, but then it stopped responding until the next reboot. Touch response was sloppy, and two-finger gestures were all messed up.
Flashing back to stock ICS helped a bit, but it was far from ideal. I had to cope with it until it finally drove me crazy and I threw it to the ground. The glass shattered, many pieces flew off from the phone. Saved enough money for another screen and I'm just fine with it. No problems even after doing exactly what you described.
Word of advice: get a new screen assembly, and flash back to stock while you're at it.
Click to expand...
Click to collapse
I am now dissappointed with myself because I didn't take my phone for repair to the store where I bought my phone. I have already brought my phone there before because of screen replacement too and they replace it with a good and functional one then that store move its location that was far away from us and that takes us to bring the phone in the nearest mall here in our place.
We found a store inside the mall, they fix it and TA-DAAAAA, a phone with a defective screen. And yes, the gestures are not working properly. I really love this phone but I can't take it anymore for another repair.
I am planning to buy a new phone but not a Sony Ericsson phone. I will buy a local branded phone [Cherry Mobile (Android phone) - search it on Google to see it] here in our country (Philippines). It is much cheaper but has a good quality. I am just a student so it will took me a long time to buy a new phone.
Unless my parents decides the buy me a phone because they also use my phone for playing.
Sent from my Xperia Mini Pro using XDA Premium 4 mobile app
fundre said:
Would you tell us how much the good assembly costs? Just for reference.
Sent from my MemoPad
Click to expand...
Click to collapse
The 1st screen replacement that happened to my phone (it was the good one) costs me $77 (based on Philippine Peso to US Dollar)
While the 2nd replacement which is the bad one costs me $55
My country is Philippines.
Sent from my Xperia Mini Pro using XDA Premium 4 mobile app
Hello everyone! Downgrading my phone to Stock Gingerbread does help but it still stops responding (not always) unlike in JB that stops every minute.
Sent from my SK17i using xda app-developers app
Hello dear community. I have LG V10 since July and since the first days rooted and installed MM (the official version). The phone had xposed as well along with some xposed apps. It was working normaly and beside some slight battery draid issues and some lag in interface it was working perfectly and very stable. Tonight thought, i was out in a local bar with friends and suddenly i noticed the phone rebooted on its own. Then i noticed that it was not getting into the OS and it was stuck between
"Your Device Software can't be checked for corruption" with some flashes of LG Logo, and then back to first. After several minutes on this screen i decided to pull the battery of in order to do a proper reboot, only to find out that it was simply stuck in this bootloop. At one point the T-Mobile logo appeared in the white background, but that was only once. Good thing is that i can access the Download mode. Could not go into recovery thought. I Can't find how to get there with this phone anyway.
I'd try sending to LG repair if it's still in 2 year warranty.
I had bought a bootlooped V10 on eBay for about 50 bucks over the Summer. I wanted it to replace my shattered screen on my working V10.
I did the screen swap and all is fine with my working V10.
On a whim last week, because the bootlooped V10 was going to expire at end of October I sent it to LG with my shattered display. Plus this phone had been completely disassembled by me in order to do the screen swap. I figured they'd pick up on the fact that I had taken it apart and with the full broken display.
But I got a note back from LG saying repair in progress and they classified it as a phone that would not power on. That is what they say when they fix the bootloop.
I don't think they will repair the shattered display for free, but don't care about that. At least I'll get back a phone that I will use as a dedicated media player. I mean the DAC in this thing is too good, to let the phone just there unused.
I guess my long-winded point to anyone sitting on a bootlooped V10..send it for repair before your 2 years is up. They will most likely replace the main board and it get working. If nothing else, sell it on eBay for a small profit when it comes back.
Sent from my LG-H918 using Tapatalk
gustav30 said:
I'd try sending to LG repair if it's still in 2 year warranty.
I had bought a bootlooped V10 on eBay for about 50 bucks over the Summer. I wanted it to replace my shattered screen on my working V10.
I did the screen swap and all is fine with my working V10.
On a whim last week, because the bootlooped V10 was going to expire at end of October I sent it to LG with my shattered display. Plus this phone had been completely disassembled by me in order to do the screen swap. I figured they'd pick up on the fact that I had taken it apart and with the full broken display.
But I got a note back from LG saying repair in progress and they classified it as a phone that would not power on. That is what they say when they fix the bootloop.
I don't think they will repair the shattered display for free, but don't care about that. At least I'll get back a phone that I will use as a dedicated media player. I mean the DAC in this thing is too good, to let the phone just there unused.
I guess my long-winded point to anyone sitting on a bootlooped V10..send it for repair before your 2 years is up. They will most likely replace the main board and it get working. If nothing else, sell it on eBay for a small profit when it comes back.
Sent from my LG-H918 using Tapatalk
Click to expand...
Click to collapse
I believe i've lost any warranty since i rooted the phone.Isn't that the case?They won't find the unlocked bootloader and the custom recovery? Besides, I am not sure if its a hardware issue. I tend to believe that its a software issue.
I assume you had twrp installed? You need to turn off the phone. Hold power and volume down buttons together untill you see lg logo. When you see lg logo, release power button, but keep holding volume down button. Than quickly while holding volume down button, press power button once. Hold volume down button untill you get to recovery.
Thanks i managed to get into TWRP. I did a cache, dalvik reset but the phone is still in boot loop. I Start to think that might be a hardware issue now. As far as i know though the hardware issue was due to hight temperature. In my case the phone was chill, not a hint of being hot.
EDIT: I tried to boot into TWRP once again, but then TWRP froze while in root menu. Since then i could not boot into TWRP either. Sometimes i get the TWRP loading screen but then back to "Your device software can't be checkec for corruption" pops, and thats the end of it.
I was in same boat with my H90120l, went in to boot loop after a month after purchase from Ebay, the boot lop started after an unusual overheat event, it was overheated for up to 2 hours before the loop started. The warranty is about 2 months outside a year, I tried to LGUP h90120l_00_1004.kdz firmware which didn't work, that only resulted in it being stuck at LG logon screen. So I made the choice to send it to LG even if it is outside the warranty period, after entering the phone's details the LG Support site (lgmobilerepair) created a shipping label, so I chanced it and sent the paper weight to LG in hopes they may fix this piece of junk since the issue I describe is related directly to this overheat issue & because they have pending class action regarding overheating LG models which include the lovely V10, Good luck!