hi
i have a new GSII from expansys which started to malfunction lately and they told me i have to send it back for a replacement ...
the problem is i rooted my device many times custom binary counter reads 5
i have reflashed the original firmweare back
so my question is will they accepted now?
and if i mange to reset the custom binary to 0 will they accepted then ?
em4all said:
hi
i have a new GSII from expansys which started to malfunction lately and they told me i have to send it back for a replacement ...
the problem is i rooted my device many times custom binary counter reads 5
i have reflashed the original firmweare back
so my question is will they accepted now?
and if i mange to reset the custom binary to 0 will they accepted then ?
Click to expand...
Click to collapse
They possibly won't accept it if the firmware counter is up. You can buy a USB jig on Ebay that will set the counter for you before you send it back.
Does rooting void warranty well Samsung say it does see the letter .
http://www.samfirmware.com/apps/blog/show/5267754-newsletter-by-samsung-electronics-
Technically any change of firmware may be a problem if not matching the sellers update O2 for instance sell a branded O2 phone and may turn down warranty on a Samsung debranded stock rom though Samsung would not .
Custom rom most definably warranty refused .
Enough reject posts for SGS 1 to prove the point .
Custom rom counter have to guess that it has no other reason to be on the phone but for warranty .
Point is you have to be prepared to a remove root b remove rom counter and c flash original branded firmware if required .
jje
Related
Hi
I usually use Intratech's Frankenstein firmwares so it still uses the old bootloader and I can reset the counter if I want. I thought I would upgrade to ICS now theres a final version, I read on some thread that Intratech said this LPQ ICS came with the old bootloader so there was no need for a frankenstein, but I just tried my dongle and it didn't reset counter/take away yellow triangle. I'm aware there is a Triangleaway tool now, but any way to reset the boot counter? (just out of curiousity)
I'm just a noob about this stuff! Also what exactly is a CSC? I get XEU is for UK, where I am. Do you have to have a CSC for the country where you bought your phone?
CSC is a list of network settings for different locations . Used to auto setup networks .
Best is to use CSC from area of use but not actually needed for a phone to work . Set network manually instead .
As to the ICS question sorry i have kept clear of the leaked updates .
GB rules so far for me .
jje
I think you meant "USB Jig" dongle? it doesn't reset boot counter, it resets Custom Binary Counter.. And if you're not selling your device or returning your device to samsung, i don't think its necessary to reset them anyway.
There is a pretty detailed FAQ thread for this by mattcfk, you should read those and ask questions about them there..
CSC means Country Specific Codes, it setups your device for "known" network/carrier and countries, such as setting up sms service centre etc..
and uh, the TriangleAway by chainfire thingy does what your usb jig used to do on GB roms with old boot loader.. soooo, read more here
I think I was able to use my jig with the LPQ version I dl'ed from intratech's torrent link. And I'm sorry I'm not 100% sure this was where I got the LPQ. I dl'ed one from the original thread, and then saw intratech's, so grabbed his. In the end I think I flashed the intratech one. I was not totally paying attention to which I used for the actual flash, but I know after I flashed the LPQ, and then flashed chainfire's root kernel for the LPQ I had a yellow triangle. I shut it down "jigged" it, and the triangle went away. Sorry I can't jig into download mode right now because I'm charging, but I'm 99% certain the binary counter was 0. So sorry I can't be certain the counter reset worked, and other places are reporting the jig doesn't work, and I can't be sure which bootloader is in my phone, but I think it worked for me. I would love to see something definitive on this though. Hope that helps.
Hi
Yeah I meant the USB Jig!
I downloaded mine from http://forum.xda-developers.com/showthread.php?t=1544487
I may try Intratechs one and see if its any different. I notice he has two LPQ's. I'm guessing I have the XEO Poland one. I have a problem now that I can't send texts or make calls! I will have to go back to GB if his multi CSC one doesn't work.
I'll report back if my Jig works.
You were right downwiththebanksters, I just tried the multi CSC Intratechs LPQ and my Jig did reset binary counter/get rid of yellow triange.
Still can't send txts or make calls though. Maybe my giffgaff sim, though it worked with earlier versions of android (I always have to select O2 pay as you go instead of giffgaff as its not an option)
After loads of trouble I find that my O2 sim works for making calls and txts. So try my giffgaff again, still not working. After a long time I decided to see if there was anything online and it seems giffgaff network has been down all day from a burst water pipe or something.
I thought it was ICS or Triangleaway had messed up my calls and texts on phone, but when I flashed GB it was still the same. At least I know now!
Hi everyone, new user and post, unfortunately prompted by a problem (aren't they always!).
I have just received a slightly used Motorola Razr (Optus branded) that, unfortunately, is stuck in a bootloop and restarts every 30 seconds. Neither a hard reset nor safe mode fix the problem, although I am able to access recovery mode.
The seller is adamant that the phone was working perfectly, that they did not flash, root or otherwise mess with the firmware and only performed a hard reset, and that they have since called Motorola, who have told them its a well known issue fixed by a firmware update.
While its nice that Motorola is no nonchalant about their hard reset bricking phones, I am rather a little more annoyed and so have turned to the good community at xda developers for assistance.
I am aware that firmware can be updated using Motorola's tools, however I cannot find any Optus branded firmware or updates in the rom list. My questions are:
1) Can anyone confirm that this is a common problem fixed by a firmware update?
2) Does anyone know where to find Optus branded roms?
3) If I flash with a non Optus rom, what are the consequences for the phone, my warranty and ability to receive Optus updates?
4) What would the good people here do? Try to fix the problem? Claim under Optus/Motorola's warranty? Send it back to the seller?
Thankyou all for your time and any assistance!
i had same problem, im aussie with optus 2, unfortunately i lost mine too, but if u fastboot flash the europe/australia fastboot file in the stickied rom thread, that works, cause it worked for me.
royalbloodvi said:
i had same problem, im aussie with optus 2, unfortunately i lost mine too, but if u fastboot flash the europe/australia fastboot file in the stickied rom thread, that works, cause it worked for me.
Click to expand...
Click to collapse
I'm actually not even with Telstra, but wanted to keep the phone stock.
Have you noticed any differences between the Europe/Aus unbranded ROM and the original Optus one? Will Optus still honour your warranty?
irR4tiOn4L said:
I'm actually not even with Telstra, but wanted to keep the phone stock.
Have you noticed any differences between the Europe/Aus unbranded ROM and the original Optus one? Will Optus still honour your warranty?
Click to expand...
Click to collapse
differences should be, that there are no more optus-'installed' apps on your phone and that your phone will no more be able to receive the optus udpates (i think so). Cause updates are set on top of the previous system, for example the optus rom you already have.
to your first post:
i don't know if a software update will solve this problem, especially the phone should be running while performing it. there is no common way, to receive the update via pc... no 'legal' way and every carrier support in the world will tell you to do an update, before trying to send it back...
flashing another rom will definitly erase your warranty, unless you don't go back to stock before sending it to your carrier during next problem phase...
but i'm not shure if there's a way to go back to optus stock while having such a problem... and i don't know to, if there are optus roms available right now.
irR4tiOn4L said:
I'm actually not even with Telstra, but wanted to keep the phone stock.
Have you noticed any differences between the Europe/Aus unbranded ROM and the original Optus one? Will Optus still honour your warranty?
Click to expand...
Click to collapse
no differences in functionality, only difference was the pphone was cleaner with no optus bloatware (and you can download the optus account usage & misc apps through the market anyway)
by the way, just for the record, ive sent a razr in that was rooted for exchange, and i still got a new razr, but was stock =)
Well I've now tried two different European/Australian firmware versions and two different methods of flashing fastboot files (RSD lite initially, then the eternity project's fla**** tool). Both seemingly flashed fine, both no longer display an IMEI number, both continue to boot to android then restart after 30-60 seconds.
I'm not sure whether I have warranty any longer and really, I'm not sure I ever did as the seller got the unit as a demo/gift unit from Motorola for review (the unit also displayed build date 18 Oct 2011). Nonetheless, he's given me a receipt from his business to me (as if that satisfied Motorola's requests for a 'genuine' original receipt) and directed me to Motorola's service centre who may or may not tell me that its my fault (its not) and may or may not do it under warranty. The seller has 'kindly' told me that he's not going to leave me in the lurch and if the service centre doesnt fix the issue to send it back to him to try and get fixed. I'm not sure I trust what he tells me anymore, since this hardly seems like an issue that could just result from a simple 'hard reset'
Well at this stage I am so angry I could just throw the thing against a wall. If Motorola's service centre fails to rectify the issue, this thing is being sent back to the seller with a directive that unless he sends me a working phone he is to keep the brick and refund me my outlay.
What a nightmare. Should have just bought from Kogan for 50 bucks more.
Yea we live and learn...... Should have just sent back to seller, (if you received it that way)
Fingers crossed on motorola coming to the party.
Sent from my XT910 using XDA
65.1.40.XT910.Optus.en.AU OTA should be out there now or soon.
Android version 2.3.6
Fastboot xml will be available pretty soon.
do you have a link to the fastboot files? Need to downgrade from ICS for warranty purposes
Hi Everyone ,
there used to be a Samsung "warranty checker" on the samfirmware site - this does not appear to be active any more , does anyone know of an alternative ? ,
double check if your reset counter is set to 0, if your running a stock rom and kernel, if you do not have any triangle when the phone boots up... if you do meet all these, then you should be good... Also, i always suggest to erase internal sd card before sending out to warranty service, so as to remove any cwm or root folders which might get you into trouble
Poroto said:
double check if your reset counter is set to 0, if your running a stock rom and kernel, if you do not have any triangle when the phone boots up... if you do meet all these, then you should be good... Also, i always suggest to erase internal sd card before sending out to warranty service, so as to remove any cwm or root folders which might get you into trouble
Click to expand...
Click to collapse
cheers for info but I think you misunderstood me , it allowed you to type serial number to confirm duration of warranty remaining ,
tia
saintetienne said:
cheers for info but I think you misunderstood me , it allowed you to type serial number to confirm duration of warranty remaining ,
tia
Click to expand...
Click to collapse
bump anyone ?
There isn't one anymore.
Email Samsung support in your country. Alternatively, do a back of an envelope calculation; find out what period the warranty is for the phone in your country, take the original purchase date of the phone, and, voila. Don't have that detail ? (because you bought the phone 2nd hand) then you're going to have to contact Samsung (which I'd do regardless, unless you bought your phone on a plan from your carrier, in that case I'd check with them).
Its gone.I used it 2 months ago.
Suppose you could email Samsung and ask why.
Hi. Today I went my Samsung Galaxy S3 to a Service Center to replace my screen because it had a couple of dead / stuck pixels.
I was waiting for about an hour and them my phone was ready. I was surprised of how quickly they manage to fix my phone. But, when i turned the phone after that i say at the boot of the device the provider's logo and when the device got to work I saw all his apps. When I told them that my phone was unbranded they told me that it was but it never showed up because of the firmware that my phone had!!! Is that true??????????????
I bought the phone from a local store without any provider. I bought just the device. I has updates my phone with Kies and OTA and it never saw me that.
It sounds like the repair centre flashed a carrier specific ROM instead of the generic ROM for your region.
Flashing back to a generic ROM is quite easy but begs the question did your original seller flash a ROM over some carrier disposed stock, selling it as unbranded - or is the repair centre making it all up to cover their mistake?
It's still the same phone and, as long as it isn't SIM locked to that carrier, will make no difference.
If your phone was rooted may have been why .
But the only answer is with who fixed your phone
jje
JJEgan I have never rooted my phone (yet).. I MUST do!! Boomboomer how can i know about that?? About the fact that my seller did flash a ROM over some carrier?? The hole package is original none carrier Samsung, it was sealed and in Kies it never told me that I am running other Firmware!. I didn't check if the phone was or was not SIM locked because when I saw the carrier logo I returned the phone immediately..
Hey Guys;
A month ago my phone died on me. After a 1 month hassle of the company trying to dodge doing repair the phone on the warranty, they finally gave up.
They replaced the motherboard and when I got it, it gave me zero bars and no network. I took it back and they returned back with a different rom but it was working. The first was some samsung s3 in arabic version rom. The second was a chinese samsung s3 rom. Since I couldn't get arabic keyboard I decided to flash super nexus rom but now I have zero bars and no network showing.
The hardware specs are in the attachments.
Any idea how to fix it?
Stock reply
IMEI correct
Modem correct
CSC correct ??
See multiple identical posts .
jje
Imei: unknown
Imei sv: unknown
Baseband: unknown
Can't find PDA, CSC and modem?
Looking at different posts. Tried Ariza patch didn't work. Am assuming I only need to set the imei to get a network. But what am I to set it to?
sub-80 said:
Imei: unknown
Imei sv: unknown
Baseband: unknown
Can't find PDA, CSC and modem?
Looking at different posts. Tried Ariza patch didn't work. Am assuming I only need to set the imei to get a network. But what am I to set it to?
Click to expand...
Click to collapse
You cannot set an IMEI .
You either have a backed up EFS folder you can restore or its a service center repair .
Can't find PDA, CSC and modem? either you are clueless or its more than just IMEI is a problem .
Suggest you flash a stock rom for your area via odin from sammobile.com .
Fails then its a service centre .
jje
JJEgan said:
You cannot set an IMEI .
You either have a backed up EFS folder you can restore or its a service center repair .
Can't find PDA, CSC and modem? either you are clueless or its more than just IMEI is a problem .
Suggest you flash a stock rom for your area via odin from sammobile.com .
Fails then its a service centre .
jje
Click to expand...
Click to collapse
I am a bit clueless, nut when I had the S3 before it died and had its motherboard replaced. I would press *#1234# to get the pda and modem and csc or you can get them in the about area. But now with the super nexus rom if i press the code it gives " no mobile network" and it does not show in the about area.
I didn't back up the EFS. This problem was present as I said before when I got it back from the in the service center they had a rooted middle east stock rom and it showed no service, they took it back, I thought the reason was loose wiring. And when I got it back it had a rooted Chinese stock rom which was able to connect to the network. The previous Original motherboard had an unrooted African stock rom, they also cheated me by giving me a 16gb motherboard instead of 32gb.
Tried to flash chinese stock rom via odin and got fail. now it will only go to download mode anything less it gives a yellow triangle.
You need a service centre but you have no warranty .
jje
Got it fixed. :laugh:
First Flashed Samsung i9300 stock rom 4.0.4 from http://samsung-s3.com/restoring-sto...ware-build-xxalf2-samsung-galaxy-s3-gt-i9300/ (I had 4.0.4 when I bought the phone.)
root the device via Framaroot 1.4.1. apk (http://forum.xda-developers.com/showthread.php?t=2130276)
Installed busybox via busyboxinstaller.apk in google play and installed busybox
last installed ARIZAPatch.apk can be found in xda developers forum and make sure you are connected to the wifi and press the V[0,5] button. Your device will reboot and there will be light.