[Q] Water damage opinion - Hero, G2 Touch Q&A, Help & Troubleshooting

Hey guys. on saturday night. the hero my gf had was dropped into a toilet.
i managed to get it back the following day
and ive head it in a bag or rice ever since then
i took it out this morning to have a look and i tried power button and nothing happened.
i plgged it into usb to see what was up and the charge light came on. however when i press the power button the charge light goes off and the phone does nothing
ive included pictures of the phone below.
PICS
what are recomendations

I'm anything but an expert, but it's likely the water has got into the screen area and other parts and possibly short circuited it?

Related

[Q] HD2 not booting, starting up

Hello,
Saturday I went out, my HD2 only had like 5% battery life. I used it till it went black. The day after I wanted to recharge my phone but when I plug the microusb in to the wall charger, no led lights come up. When I press the power nothing happens. Stays black, it's like a dead stone now. I did not flash the phone for the past 2 months, it's running android already a long time now.
This morning when I pull the battery out and put it back in and push the power button then a VERY short vibration comes out of the phone but then nothing anymore the screen and leds stay dark. If I try it a second time nothing happens. So I think the battery is 99.9% empty and I can't charge it anymore through the microUSB. The only thing I can think of what happened is saterday I took a bath and my phone was lying on the edge of the bath, it did not fell in the bath offcourse. But there was alot of humidity in the bathroom because of no ventilation and warm water. The phone was working perfectly after the bath and stayed working untill the battery went to 0% when I was going out. Is my microUSB port water damaged? The stickers inside the phone are still white. (luckily). Anyone has an idea how to fix it or what the problem could be?
Remove the battery.
Connect to the power supply.
After a couple of minutes, plug in the battery (while the phone is still connected to the mains supply).
Ok I tried it.
Took battery out. Connected to usb power cable.
Waited +- 5 minutes. Inserted battery -> nothing happens.
Won't turn on, no led lights.
BUT I noticed a strange thing.
If NOT connected to power cable : Take battery out, reinsert. Power on, -> some milliseconds of vibration.
If connected to power cable : Take battery out, reinsert. Power on, -> nothing, no vibration.
So if it is connected to power cable phone acts completely dead when I reinsert battery and push power button. But if it's not connected then when reinserting the battery and I push the power button then a very short vibration is felt.
Weird ... is there something shortcircuiting the phone when connected to powercable??
Ok,
I found someone on my work who has an HD2 like me. So I tried to put a 70% charged battery in my HD2. Guess what ... same result. A little vibration and it stops .
So now I know it is not the battery. It's the phone itself. I've put it now in a bowl of rice and hope next morning it will be magically revived. Maybe when I took a bath saturday there formed some micro water bubbles inside the phone and it still isn't gone by now? I am out of ideas. If this rice thing doesn't work I'll send it to HTC repair centre. They won't notice my hspl because they can't even turn on the phone with a charged battery. I'll guess they'll swap the mobo .. again. My previous repair was because my HD2 was in a constant Carkit mode (also a hardware issue). Sigh
Can you get into Bootloader Mode (Press and hold the Volume Down button, then tap the Power button)?
Nope, it acts like dead meat, even with a charged battery I could try from my friend his hd2. My battery worked in his phone. So it is my phone who is broken.
Think some hardware is busted ... Maybe some circuit is broken ? I just don't know . Now they must repair it for the second time. The first time I got the "phone is always in carkit modus" issue which is also hardware related. I hope they will not make a problem to give me yet another motherboard and yet another IMEI . That will be my 3rd IMEI on this phone then.
Hope they pick it up tomorrow .
K Update to this post.
I've received my HD2 back from HTC repair with a new motherboard / IMEI.
All is working now again .
I am afraid it can happen again . This is my 3th IMEI / mobo now on this phone after owning it a year and 2 months.
They now also didn't put a new "VOID" sticker on the screw
Also no "water detector" anymore.
It seems like they are saying to me, now if the phone breaks again, you have no warranty anymore. It's not my fault the mobo suddenly dies . I doubt it they just "forgot" to put new void stickers on.
Never take cell phone in the bathroom.. especially if its a touchscreen.. the steam from hot water gets accumulated inside the phone and ruins it. My friend damaged his 2 handsets already.. now he doesnt take it in the bathroom anymore
lordraiderke said:
K Update to this post.
I've received my HD2 back from HTC repair with a new motherboard / IMEI.
All is working now again .
I am afraid it can happen again . This is my 3th IMEI / mobo now on this phone after owning it a year and 2 months.
They now also didn't put a new "VOID" sticker on the screw
Also no "water detector" anymore.
It seems like they are saying to me, now if the phone breaks again, you have no warranty anymore. It's not my fault the mobo suddenly dies . I doubt it they just "forgot" to put new void stickers on.
Click to expand...
Click to collapse
There are water dector labels inside the phone and if they forgot the VOID label then that is their problem. You have twice returned the phone and by replacing the motherboard they have admitted that the problem is theirs. So they already have a history of faulty phones from you and since it has been repaired by them, then they would need to show a record of placing a viod label back on the phone.
[The Punisher] said:
Never take cell phone in the bathroom.. especially if its a touchscreen.. the steam from hot water gets accumulated inside the phone and ruins it. My friend damaged his 2 handsets already.. now he doesnt take it in the bathroom anymore
Click to expand...
Click to collapse
Well I also think that was the cause the phone died later that evening.
I think the phone went dead sometime that night because of the water inside the phone. Luckily the water detection labels where still white .
I never will let it inside the bathroom again .
As for the void sticker problem, I will contact them to ask why they didn't put on new stickers. If they don't respond I saw you can buy such stickers on ebay .

[Q] Dead Razr - Weird Overheat Death! Anyone?

Hello,
I was at a concert last night, and took a few pics and videos on my phone..when I put it back in my pocket it became overheated - then the screen went blank. I could feel the heat almost burn my leg. From this the LED flashed a full variety of colours (greens,purple & white) and when pressing the power button nothing happened. It eventually started flashing red as I drove home but refused to come back on. I put it on charge when I got home where it was a very faint white colour LED. I did the manual reset (power&volume down)..nothing.
It's been on charge all night and it was just dead - no light - nothing this morning. I've charged it this morning at work, and there's a white light, sometimes faint, but trying to start it is impossible.
I'm now left phoneless as my spare phone doesn't take the Micro Sim card. I have insurance, but they want a £50 excess - I've contacted Motorola as this seems to be an internal electrical fault, but I was wondering if anyone has any hints or tips as it could be weeks before I have a phone again.
Anyone experienced / managed to sort this themselves?
Laura
Hi Laura, welcome! (I hope BRFC doesn't stand for Bristol Rovers!?)
Are you able to actually turn the phone on at all, ie get any screen to show?
I would imagine that the phone is newish, it's still covered under warranty so it may be worth contacting motorola directly to see if they are able to do anything.
When you plug it into your pc/mac and try and turn it on, does the pc pick up the phone at all?

Motrola Photon RSD Protocol support.

So I've had the photon since August and it's always worked great. Well this morning it dropped into the toilet and I grabbed it almost instantly, took it apart and dried it off, then put it in a bowl of rice for about 5 or more hours now. When I would place the battery in at first the flash would keep going off and if I plugged it in a white LED light would come on. The screen started turning a white foggyish color and I placed it back in the rice and it went away. I plugged it back in and the LED light flashed green then after a few seconds went to the motrola screen and says starting RSD protocol support and wont go away.
I just have no idea what to do now.
Put it back in the rice, maybe more weird things will happen
On a normal phone, RSD mode turns on when you press and hold power button and volume up button at the same time, so i assume that something is wrong with your volume rocker, the volume button somehow got stuck or something, so when you try to power the thing on it goes to RSD mode (like you are holding the volume up button)
same thing happened to me!
well it didnt happen recently.. but about a year ago i dropped my BB into the toilet
and immediately took it out and dried it off
i then took off the back case and battery and put it fully submerged in a bowl of rice for like a day and a half just to make sure it was all dried out
and even shifted the rice to get "fresh" rice next to the phone
after that it worked perfectly
good luck
and dont take it out too early or the moisture could mess with the phones board
:good:
Alcohol bath also helps. Disassemble the phone clean all connectors and board parts with 99% rubbing alcohol and qtips.
Sent from my SPH-D710 using xda premium
I think drying it out in the sun (maybe through a window if you live in a humid/rainy climate) works better than rice.
My wife dropped her LG optimus S in her coffee last year. By the time we got the warranty replacement, the old phone was working again. I just unplugged it and pulled the battery and let it dry out. Took a few days. I tell you, it was the best smelling phone we ever had. I almost kept it and sent back the replacement!!!!
Good luck.

[Q] Dropped and now wont turn on, HELP PLEASE!

Today at work my G Note fell, it is in a case and its on carpet. The phone fell from my desk thats no more than 3ft high, it has no crack or scratch or anything. The phone was on whe it fell...when i picked it up it was off. So i turned it back on and the phone wouldn't come back on, I pulled the battery out waited a couple of seconds, BTW the battery was 91%, put it back in and still no go. I plugged the power usb into the phone and on the wall and still no power. not even the lights come on at the bottom. ive tried everthing i can think of, Ive been looking around the web and saw it might be a loose ribbon, i opened up the phone and nothing is loose atleast that i can tell. Is there anyone out there that can help me? I mean really small drop on carpet and the phone messes up on me? any help is appreciated. :crying:
Update:Well since i got no feedback, I decided to call AT&T through a friends acct and do a warranty claim. Im getting a new one in the mail here in 4 days. Changed from the black one to the white one. Their conclusion was a dead mother-board.

Htc Desirex Dropped in water

My Htc Desire x has been dropped in water for about 5 sec when i pick it up it doesnt even get turned off so i thought its fully safe so i kept it to charge .On keeping it charging it showed red light sensor and on removing the cable it showed the same red light which means it is charging. on the next day morning when i saw it it was switched off on pressing the power button it showed nothing so I kept in in a bag of rice for about a week and then pressed Power button so I had given it to service center(not htc service center). They had said it has been short circuited and will be reparing it in 1day and they had taken 4 days time and now saying that we cant do anything.So what should I do now.Please Help me.
Thanks
If also the rice didn't do anything and they said something was short circuited I think you can do nothing..
xpirt
When dropping an electronic device into the water, it is VERY important to:
- remove the battery as soon as you take it! Do not press any buttons or attempt any other operation
- leave the device in a bag of rice for about 2 weeks
- put back the battery in and try to switch it on. If it fails, try with another battery you know it works for sure
- works? good! does not work? you can pretty much trash the device :-/
I fear that he only thing you can do is disassemble it and sell parts like case, screen, digitizer, etc. or sell it in one piece by ebay or something...

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