Hey guys I noticed when I opened the package from UPS today that have my Evo 3d inside.. That the two clear seals on the phone box were already broken... Did anyone else notice this?
Mine too,but i didn't think much of it since everything was inside
Sent from my PG86100 using XDA Premium App
They probably had to open it to activate it before shipping? just a guess here.
bronxknight28 said:
Mine too,but i didn't think much of it since everything was inside
Sent from my PG86100 using XDA Premium App
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Was battery inside the phone already? I found that kind of odd...
Same here
sent from my 3D
spalding1028 said:
They probably had to open it to activate it before shipping? just a guess here.
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Click to collapse
Wont be activated till he calls to activate it. But they may have used theirs as "Testers" randomly
spalding1028 said:
They probably had to open it to activate it before shipping? just a guess here.
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Click to collapse
That is what I was told when I called CS, I was just shocked that it was opened. Didn't activate just yet they are going to call back tomorrow to confirm that is the case. I don't want to activate a phone that has been tampered with.
Seals broken, battery shipped inside the compartment with plastic around it preventing contact. Entire phone was wrapped in the protective plastic. Everything was in with the phone, so I didn't think anything of it.
My guess is that they popped the box to put the info in for hands-free activation. Lotta good that did anyway cuz I had to call Sprint with my MEID so they activate it.
Mine came like that too but didn't really bother cos everything was inside lol and its working
Sent from my PG86100 using Tapatalk
Well I feel a little better knowing that it wasn't just me. Sounds like an activation deal but I will post an update tomorrow incase anyone is wondering like myself. You would think that this message would be relayed to CS so they would know that it is normal lol
I had one seal broken, one intact. Weird, huh?
Everything intact inside, except for the power button
mevensen said:
I had one seal broken, one intact. Weird, huh?
Everything intact inside, except for the power button
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Your power button is broken?
mevensen said:
I had one seal broken, one intact. Weird, huh?
Everything intact inside, except for the power button
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Click to collapse
Were the seals perforated? They looked as if they were, I also thought maybe that they may have split during shipping.
O and my Condolences for your power button, what a big tease Sprint played on you.
http://www.pressroom.ups.com/Video/ci.UPS+Delivers+for+Sprint.Video
watch this video. pretty interesting. go to 3:26 and itll explain why the boxes were opened already.
ak2pacalypse said:
http://www.pressroom.ups.com/Video/ci.UPS+Delivers+for+Sprint.Video
watch this video. pretty interesting. go to 3:26 and itll explain why the boxes were opened already.
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I kinda feel like an idiot now... lol guess I will call to have it activated now.
ak2pacalypse said:
http://www.pressroom.ups.com/Video/ci.UPS+Delivers+for+Sprint.Video
watch this video. pretty interesting. go to 3:26 and itll explain why the boxes were opened already.
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Click to collapse
Good video, and good find. Reminds me of the Newegg facility with UPS.
Sent from my PC36100 using XDA App
The tabs being broken is because of shipping. None of the 3Ds were activated or opened before shipping that is up to you when ordering online, part of why there isn't a activation charge. UPS just handles packages sooooo gentle.
There is a reason a phone in a box needs to be in another bigger box with padding that costs more to ship.
The UPS guy opened it and was play with your phones on the trip to deliver it.
Sent from my PC36100 using XDA Premium App
It's got the date rape drug, don't touch it
Greenfieldan said:
It's got the date rape drug, don't touch it
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It probably does, haven't even activated the phone yet and just from touching it I am feeling all sorts of crazy.
BTW good to see you here Green!
Related
Anyone ever get the rattling fixed caused by the 3D button the rattle is inside the phone mine got worse as time went on still have 4 days left till I either keep it for good or swap to another phone love the new EVO 3D wonder if anyone got sprint to fix there's.
Also when i ordered mine thru Sprint launch day phone when it came in the mail it was already opened. Weird since never seen that before even on my og EVO I ordered .
The net speeds are also slow as hell compared to the EVO not my area dunno why .
Hope sprint can fix the issue or give me a new unit . Sucks lol.
Anyone else get there's fixed? Love the phone so far
Wow I didn't even know about the rattle until I read this.....thanks lol....
Sent from my PG86100 using Tapatalk
Never heard any such noise amigo
Lol there is about 100 folks on here that have the issue its a known hardware issue. Asking if anyone has it if u don't have the issue don't waste the thread . Wasn't doggin the phone just a annoying issue lol like the folks that bought there's from breast buy had dead pixles .
unkn0wnz said:
Wow I didn't even know about the rattle until I read this.....thanks lol....
Sent from my PG86100 using Tapatalk
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Nice not lookin for a smart ass remark man anyways if you don't have it ur lucky .
I went to Sprint and they told me that,basically;"it is what it is"!!!!I will say this,every one of the phones they had on display and the two employees all had this rattle.
Sent from my PG86100 using XDA Premium App
I put an Otterbox on mine.....Noise gone, but now my phone's the size of a mini van.
hockeyfamily737 said:
I put an Otterbox on mine.....Noise gone, but now my phone's the size of a mini van.
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LOL i did the same thing fixed it for awhile now its a mushy boot sound like walking in mud lol gonna see what sprint says lol not takin no for a answer wrote HTC about it.
reaper24 said:
Nice not lookin for a smart ass remark man anyways if you don't have it ur lucky .
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It wasn't a smartass remark lol,i was serious I never heard of that until I read this and shaked my phone to find out my phone rattles too....
Sent from my PG86100 using Tapatalk
unkn0wnz said:
It wasn't a smartass remark lol,i was serious I never heard of that until I read this and shaked my phone to find out my phone rattles too....
Sent from my PG86100 using Tapatalk
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Thanks man just talked with few other folks they swapped there phones out still had same issue. Case muffles the sound but still there . Sorry about the smart ass thing man some folks due drop troll remarks didn't know if u were serious thanks tho . Anyways hope they fix it . Mine sounds like a boot stomping in mud at times never dropped it still in a defender case.
Hey Reaper, how goes my friend! Every one I've had have rattled, every demo I've looked at also! Sprint won't start cracking them open until the 30 day mark, right around July 22. Hopefully they can do something about it. It's not that big of a deal, unless in your case it gets worse, but it is annoying...$600 device shouldn't rattle, still lovin the device though!
-Apollo- said:
Hey Reaper, how goes my friend! Every one I've had have rattled, every demo I've looked at also! Sprint won't start cracking them open until the 30 day mark, right around July 22. Hopefully they can do something about it. It's not that big of a deal, unless in your case it gets worse, but it is annoying...$600 device shouldn't rattle, still lovin the device though!
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How's it going bud long time hope your doing good. Ya I love my phone just that rattle makes it feel like a China product nothin USA made anymore love the phone tho better then my og EVO that I miss still lol this phone is sexy as can be even with the rattle . Hope they get a fix out would suck if they give a refurbished unit for a phone u had less then a month brand new .
No other issues beside s that you can shake ur phone slightly and you will here the rattle folks . Just like Apollo said . thanks man hope your doing good mayne.
hockeyfamily737 said:
I put an Otterbox on mine.....Noise gone, but now my phone's the size of a mini van.
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Click to collapse
Hehe so true
Sent from my 3rd Dimension of Evolution
I just got my third one today. I think I finally have a keeper. First one was perfect, but no 3g reception. Not a hint of rattle. Second one sounded like a baby on meth shaking a rattle. Third one... somewhere in the middle of the first two. My noise originates from the play in the 2D/3D switch and not the shutter as others have stated.
Sent from my PG86100 using XDA Premium App
theinternot said:
I just got my third one today. I think I finally have a keeper. First one was perfect, but no 3g reception. Not a hint of rattle. Second one sounded like a baby on meth shaking a rattle. Third one... somewhere in the middle of the first two. My noise originates from the play in the 2D/3D switch and not the shutter as others have stated.
Sent from my PG86100 using XDA Premium App
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Click to collapse
Lmao a meth baby shaking a rattle so they just swap u out with a new unit?
;-)
Actually, the first two I bought at one particular store. Then thinking maybe I would try a different store's stock, I proceeded to a different one and was met with some d-baggery by the sales guy saying I could only exchange it once. Went to the store close to my work and was in and out with a new one in ten minutes. That store has always treated me well. Should've just went there to begin with...
reaper24 said:
Lmao a meth baby shaking a rattle so they just swap u out with a new unit?
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Click to collapse
Sent from my PG86100 using XDA Premium App
theinternot said:
;-)
d-baggery
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Well played!! I love it.
I wouldn't call it a "hardware defect" as you say, alot of electronics that use those sliding style switches have some rattle/looseness to them. Just look at any PSP or a DSLite/DSi/3DS all the slide switches make noise. I'm not saying it's not annoying, because it is, but I am saying live with it because I think they are all gonna do it...just my opinion.
Good luck
Jeremiah239 said:
I wouldn't call it a "hardware defect" as you say, alot of electronics that use those sliding style switches have some rattle/looseness to them. Just look at any PSP or a DSLite/DSi/3DS all the slide switches make noise. I'm not saying it's not annoying, because it is, but I am saying live with it because I think they are all gonna do it...just my opinion.
Good luck
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Click to collapse
You're probably right, it is what it is. Reaper might have a problem phone if it has gotten significantly worse though.
Reaper, go to a Sprint store and compare to the demo. If your phone is worse then grab one of those brilliant Sprint employees and make them swap it. That's where I'd start!
Jeremiah239 said:
I wouldn't call it a "hardware defect" as you say, alot of electronics that use those sliding style switches have some rattle/looseness to them. Just look at any PSP or a DSLite/DSi/3DS all the slide switches make noise. I'm not saying it's not annoying, because it is, but I am saying live with it because I think they are all gonna do it...just my opinion.
Good luck
Click to expand...
Click to collapse
Not the switch somethin inside the phone itself hardware issue lol not a switch lol. Mine ratttles like a meth baby playing with a rattle as the other guy said its not normal to have a phone rattle this bad.
EVO 04 hardware in the past had all issues fixed hope they fix the 3D up.
Ok my atrix just slid off my leg and hit the concrete now the screen is busted its unlocked and rooted but I still have insurance on it
The screen is only cracked on the lower leftside along the home buttons and stops before the search button still works ok just
Wondering if its better for me to replace the screen myself or take my chances and send it in on insureance
Im running cm7 Gina reflash something close to stock so it looks stock EXept for the unlocked on the 1rst screen
Hey,
Is everything still working on it? Only thing is the cracked screen? Then follow this:
EZ FIX:
1. Use Fruit Cakes or Pudding to go back to stock build.
2. Find your nearest At&t Device Support Center. (Don't worry the Atrix is always in stock there, scroll to the bottom of the page where it says step 3, find your state, a pdf will open with a list of DSC's in that state...)
3. Take it there and get it replaced!
Yes I'm on AT&T AND every thing still works fine just that its cracked down by the 4 little squares over past the home button but they all still work just looks ugly now problem is its unlocked and rooted if I take it in I might get some greef about that stuff from at&t
But I gess that's what all the warnings were about
Sent from my MB860 using xda premium
ltdanno360 said:
Yes I'm on AT&T AND every thing still works fine just that its cracked down by the 4 little squares over past the home button but they all still work just looks ugly now problem is its unlocked and rooted if I take it in I might get some greef about that stuff from at&t
But I gess that's what all the warnings were about
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
Don't look all glum.... You can flash your phone back to stock and re-lock it again, it'll be like you never unlocked or flashed it. Search it up, there's a guide out there!
Ok cool lol yep I'm pretty bummed that the gorrilaz in the glass lost the battle lol i found out that i can get a replacement touch screen cheeper than what at&t is gona charge me so ima going that route
Sent from my MB860 using xda premium
It's just advertising, I never believe any of that crap they say about taking hits an not cracking!
I'm not too sure what droping a phone means... Someone care to elaborate?
g2tegg said:
I'm not too sure what droping a phone means... Someone care to elaborate?
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Click to collapse
Don't be an idiot...
Alaq said:
Don't be an idiot...
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No just suggesting to proof read, instead of making yourself look like the idiot. Little tip for ya! And good luck with the phone. Next time get a Otterbox case. Have been using them for years and they have saved my phones plenty of times. Even dropped a iPhone from 15 feet onto concrete and it was perfectly fine.
soke it in water and claim you dropped it in a puddle on a rainy day or something to that effect, now screen is broke and it will not turn on......problem solved.
ltdanno360 said:
Ok my atrix just slid off my leg and hit the concrete now the screen is busted its unlocked and rooted but I still have insurance on it
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g2tegg said:
No just suggesting to proof read, instead of making yourself look like the idiot. Little tip for ya! And good luck with the phone. Next time get a Otterbox case. Have been using them for years and they have saved my phones plenty of times. Even dropped a iPhone from 15 feet onto concrete and it was perfectly fine.
Click to expand...
Click to collapse
He explained it pretty well, plus half the people here have horrible spelling and grammar! And yes the Otterbox case is a phone-saver! When I went with my cousin while she was getting her iPhone 4, the salesman threw his iPhone 4 across the store to get them to buy an Otterbox case!
I think my EarPiece is blown. Severe low volume suddenly.
BT and SpeakerPhone works fine.
I have restored a backup from a month ago and it still is very low.
Since it's otherwise perfect and older HBoot I think it would be better to repair myself.
Before I rip it apart is there anything else I can check?
Is there a possible corruption on the Radio Side that the Backup would not have restored.
Has anyone else done this repair?
Thanks
Have you tried this yet ???
http://forum.xda-developers.com/showthread.php?t=1147436
#Root-Hack_Mod*Always\
I have the same problem, tried that fix above about a month back, didn't work for me.
I've been putting it off for the sake of having s-off but now that there is a downgrade option for 1.5 I plan on taking it in.
Sent from my PG86100 using xda premium
laie1472 said:
Have you tried this yet ???
http://forum.xda-developers.com/showthread.php?t=1147436
#Root-Hack_Mod*Always\
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Click to collapse
That's the old issue of people not happy with the "Working" Volume.
Volume was fine since I got it.
Suddenly it dropped like 90%. I read one post that it happened in the middle of a call for someone.
brenstar said:
I have the same problem, tried that fix above about a month back, didn't work for me.
I've been putting it off for the sake of having s-off but now that there is a downgrade option for 1.5 I plan on taking it in.
Sent from my PG86100 using xda premium
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Click to collapse
I didn't want to get a Refurb. Which is what you'll likely get. I've read too many horror stories on those.
The part is only $10.00 and it does not look too bad to change.
You only need to go up where he folds the motherboard back before he starts disconnecting screen.
http://www.repairsuniverse.com/htc-evo-3d-take-apart-repair-guide.html
Then do this.
http://www.youtube.com/watch?v=D--WNCz4Rlw
This is the part I ordered
http://www.ebay.com/itm/220987489338?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
I had mine go out and honestly as long as you pay attention to replace it with the tabs (you'll see) going the right direction, it couldn't be easier to replace. Good luck.
iwould4adollar said:
I had mine go out and honestly as long as you pay attention to replace it with the tabs (you'll see) going the right direction, it couldn't be easier to replace. Good luck.
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Click to collapse
Agreed with this
Its fairly simple to replace the earpiece infact it just sits in a slot and once you put on the board for the front facing camera it makes contact with it. screw it down and your done.
Dont worry about pulling the mother board back, as long as you take out the ribbons connected to the side of it (i cant remember but think theres 4 or 3) pull the mother board back and disconnect the 2 ribbons and a black wire.
Good luck
mswlogo said:
I didn't want to get a Refurb. Which is what you'll likely get. I've read too many horror stories on those.
The part is only $10.00 and it does not look too bad to change.
You only need to go up where he folds the motherboard back before he starts disconnecting screen.
http://www.repairsuniverse.com/htc-evo-3d-take-apart-repair-guide.html
Then do this.
http://www.youtube.com/watch?v=D--WNCz4Rlw
This is the part I ordered
http://www.ebay.com/itm/220987489338?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
Click to expand...
Click to collapse
Thanks for the info, I'll likely just do that then.
Sent from my PG86100 using xda premium
Yep... this is the problem I have as well... and is the prime example of how HTC quality has been crap for years now. I had this problem in the OG EVO as well. This is another reason why I am making the switch to Samsung as soon as they drop the SGS3 on us.
I had this exact same problem 2 weeks ago. Tried all the software hacks in the book to no avail, it's almost definitely your hardware. Sprint told me I could bring it in and they would replace the part for $35 (I don't have a protection plan). They said it would take them about an hour. HTC said I could send it to them and one of two things would happen: They would crack it open, determine it wasn't my fault, fix it, and mail it back free of charge OR they would crack it open, determine that it WAS my fault and either send it back still broke for $35 (inspection fee) or send it back fixed for "$60+". Either way HTC would have my phone for 6-8 business days. In the end, I bought the part off ebay for $7 and did it myself. It's really not too bad as long as you're careful with the motherboard portion if the disassemble. My speaker works flawlessly now. Good luck!
Sent from my PG86100 using Tapatalk 2
I'm soo depressed my 2 year old did something to my Note on friday night and I still have yet to find it. Came in from work placed phone on high dresser went to sleep, woke up on saturday and phone is gone! I just found out that she can climb dresser!! So I'm here thinking damn thats $600 down the drain including my 64gb micro sd!!! I just wanna cry!!!!
Go to play.google.com, sign in and search cerberus, install it and start an alarm/track the phone.
Profit.
Call phone?
Sent from my SAMSUNG-SGH-I717 using xda premium
Tx Redneck said:
Go to play.google.com, sign in and search cerberus, install it and start an alarm/track the phone.
Profit.
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Click to collapse
Assuming the battery is still alive -- this (along with the standard have you tried calling it) is a brilliant plan.
My guess however is that it's a two year old. It's stuffed somewhere in the house (check the toy box because kids put everything BUT the toys in there).
Down the drain? It's not like you lost it outside
I'm praying that it wasn't placed in the garbage can!!!
That's pretty funny. Hope you find it. I like the install an app from the web store option to find it
My cat occasionally sits directly on top of my phone when alarms go off. It's surprisingly effective at muffling the sound. I've set my phone down on a bed and then forgot about it and couldn't hear it when calling to find it, until I threw the cat off. She hates phones.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
klee2000 said:
I'm praying that it wasn't placed in the garbage can!!!
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Click to collapse
With cerberus (assuming the phone was on) you could get GPS location to know for sure. You could even snap a picture from the front or back camera and have it sent to your email. Cerebus is the best app I have on my phone.
jpeg42 said:
With cerberus (assuming the phone was on) you could get GPS location to know for sure. You could even snap a picture from the front or back camera and have it sent to your email. Cerebus is the best app I have on my phone.
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Click to collapse
If the kid took it, I'm sure the GPS would show the house, but not exactly where in it
I mean if the kid is not old enough to tell you where the phone is then they shouldn't have left the house alone
And why wonder? Just check the trash. It might be dirty but so what?
Have you tried giving your kid some laxatives? Maybe it got eaten.
burhanistan said:
Have you tried giving your kid some laxatives? Maybe it got eaten.
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thats gold !!!!
I tried the cerebus trick .. but can't figure out how to create the account without the phone..
Step 1: Take Teddy (or other favorite toy)
Step 2: Explain to child that Teddy's gonna get it unless you get your phone back.
Sent from my SAMSUNG-SGH-I717 using XDA
ekerbuddyeker said:
Step 1: Take Teddy (or other favorite toy)
Step 2: Explain to child that Teddy's gonna get it unless you get your phone back.
Sent from my SAMSUNG-SGH-I717 using XDA
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Click to collapse
TO FUNNY!! to OP ..i feel your pain (a little) the other day my 3 year old pulled my note of the counter and down it went to the tile!!!:crying:
luckily it landed on battery cover and no harm was done!! (yes i rock this b#$%h in its birthday suit!!!
Behind the dresser.
Or between the mattress and the box spring.
Check in her diaper.
Sent from my SAMSUNG-SGH-I717 using XDA
klee2000 said:
I'm soo depressed my 2 year old did something to my Note on friday night and I still have yet to find it. Came in from work placed phone on high dresser went to sleep, woke up on saturday and phone is gone! I just found out that she can climb dresser!! So I'm here thinking damn thats $600 down the drain including my 64gb micro sd!!! I just wanna cry!!!!
Click to expand...
Click to collapse
Hmmm. Unless she flushed it down the toilet, you should have found it by now. Out smarted by a 2 year old girl? *Cue conspiracy theory thoughts* Who else was in the house that Friday night/Saturday morning?
*Omnipresent* said:
Hmmm. Unless she flushed it down the toilet, you should have found it by now. Out smarted by a 2 year old girl? *Cue conspiracy theory thoughts* Who else was in the house that Friday night/Saturday morning?
Click to expand...
Click to collapse
It's surprising the amount of places a small kid can hide things. I know they don't seem to be smart enough.. but when you find your keys jammed half-way into the floor vent in their room, you have to wonder.
I'm sure I believe this story but...
Tell her to call daddy and pick up your house phone. She'll go get yours to call you.
This reminds me of a similar experience. In my case the remote of the blu-ray player was missing. We founded it after a year, our son have put in our floor-standing tower woofer firing port. I remember shaking the damn thing, but since it has insulation in it i could not hear any rattling. One day i lifted the speaker for whatever reason and the remote fell off of the woofer port.
I know it is not helpful, but felt the need to share the story ... I guess you should look at some unusual places ...
So my 3 week old ultra that i am so carefully with screen cracked putting the phone in my pocket tonight i am so sad and angry how can the screen be that easy to break wtf.
Sent from my LG-D959 using XDA Free mobile app
Oh my, thats the reason why it is adviced not to put it in pocket and always use flip cover cases for protection
That sucks. They don't seem to have the strength you would expect. Lots of then have done banana impressions: the glass often remains intact but the touch sensor snaps and they end up curved somewhere in the middle.
Sent from my C6833 using Tapatalk
shazoom said:
That sucks. They don't seem to have the strength you would expect. Lots of then have done banana impressions: the glass often remains intact but the touch sensor snaps and they end up curved somewhere in the middle.
Sent from my C6833 using Tapatalk
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Click to collapse
This one is almost dead center cracked and touch is gone so its pretty much dead which puts me out a phone for looks to be 3 weeks.
you must be one fat ass (seriously)
I've put my ultra in back ass pockets dozen of times, sitting on hardwood chairs, sofas to carpet and the worst thing that may have happened it that I've bent the frame. but i twist it back to normal
same goes for other pockets.
corrado85 said:
you must be one fat ass (seriously)
I've put my ultra in back ass pockets dozen of times, sitting on hardwood chairs, sofas to carpet and the worst thing that may have happened it that I've bent the frame. but i twist it back to normal
same goes for other pockets.
Click to expand...
Click to collapse
kinda of a **** reply but nope and far from it, yea i am 6'3 but not fat lol. It was in pocket for just long enough to make it to my car was shocked it was broke.
I stood on mine, spider webbed the whole screen. Thankfully my phone company offered insurance it cost $50 excess to repair. They are pretty easy to crack though. It's the only worry I have and the reason I pay $8/month to insure it. First phone I bothered to do that with. Still have a spider webbed semi-functioning HTC One X that will never get repaired due to cost.
I won't like the OP as that seems wrong - we need a sympathy button..
Update to this sent phone off to Sony they covered it under warranty I just got it back no charge and brand and looking band new again. I was shocked when it just showed up lol.
Sent from my C6806 using XDA Free mobile app
bryce850 said:
Update to this sent phone off to Sony they covered it under warranty I just got it back no charge and brand and looking band new again. I was shocked when it just showed up lol.
Sent from my C6806 using XDA Free mobile app
Click to expand...
Click to collapse
Do you have the number you used to call Sony? I am in a similar situation. Phone was in my pocket and cracked. Is there a repair center I can call? When you contacted them what did you tell them? that it was in your pocket and it cracked?
doctahjeph said:
Do you have the number you used to call Sony? I am in a similar situation. Phone was in my pocket and cracked. Is there a repair center I can call? When you contacted them what did you tell them? that it was in your pocket and it cracked?
Click to expand...
Click to collapse
1-866-766-9374 is the number I used and yea I told them what happen and the gave me a RMA and said they would see what they say once the repair team has it.
Sent from my Nexus 4
I've sent mine for repair today. Let's see what they say...
pemell said:
I've sent mine for repair today. Let's see what they say...
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Click to collapse
Funny thing is I never heard from them phone just showed up 3 weeks later lol. Crazy thought I would get an email or something.
Sent from my Nexus 4
bryce850 said:
Funny thing is I never heard from them phone just showed up 3 weeks later lol. Crazy thought I would get an email or something.
Sent from my Nexus 4
Click to expand...
Click to collapse
They've told me that either they fix it or they call me. So I'm hoping for the same that happened to you - no call. ☺
bryce850 said:
1-866-766-9374 is the number I used and yea I told them what happen and the gave me a RMA and said they would see what they say once the repair team has it.
Sent from my Nexus 4
Click to expand...
Click to collapse
thanks!! Also was your device unlocked and rooted when you sent it? I know Sony is cool with us unlocking the bootloader and all, but I am wondering if I should try and put back to stock before I ship back.
---------- Post added at 02:41 PM ---------- Previous post was at 02:13 PM ----------
bryce850 said:
1-866-766-9374 is the number I used and yea I told them what happen and the gave me a RMA and said they would see what they say once the repair team has it.
Sent from my Nexus 4
Click to expand...
Click to collapse
pemell said:
I've sent mine for repair today. Let's see what they say...
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Also did you guys ship back in the original box or just a nice secured package? I have the original box, but worried if I ship it off I won't get the original back.
doctahjeph said:
thanks!! Also was your device unlocked and rooted when you sent it? I know Sony is cool with us unlocking the bootloader and all, but I am wondering if I should try and put back to stock before I ship back.
---------- Post added at 02:41 PM ---------- Previous post was at 02:13 PM ----------
Also did you guys ship back in the original box or just a nice secured package? I have the original box, but worried if I ship it off I won't get the original back.
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Nope, I left it at the retailer where I bought it. They've sent it to their repair service
pemell said:
Nope, I left it at the retailer where I bought it. They've sent it to their repair service
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Okay thanks. I think I am going to just pack it in a small box with a lot of bubble wrap. I don't want to risk losing my original box. Just wondering as well how they will ship it back. lol. I went through this process with ASUS with my Nexus 7 once. Seems like it might be the same way. Ship the phone off, told will get contacted, hear nothing for 4 weeks or so, have phone shipped back completely fixed with no charge.
doctahjeph said:
Okay thanks. I think I am going to just pack it in a small box with a lot of bubble wrap. I don't want to risk losing my original box. Just wondering as well how they will ship it back. lol. I went through this process with ASUS with my Nexus 7 once. Seems like it might be the same way. Ship the phone off, told will get contacted, hear nothing for 4 weeks or so, have phone shipped back completely fixed with no charge.
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Yeah, you certainly don't need to send it in the original box. ☺
Good luck mate, hope you get yours fixed
doctahjeph said:
Okay thanks. I think I am going to just pack it in a small box with a lot of bubble wrap. I don't want to risk losing my original box. Just wondering as well how they will ship it back. lol. I went through this process with ASUS with my Nexus 7 once. Seems like it might be the same way. Ship the phone off, told will get contacted, hear nothing for 4 weeks or so, have phone shipped back completely fixed with no charge.
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No they told me to not send it with anything I may want back lol.. So only send the phone even take out the sim adapter.
Also I never rooted mine so it was stock they sent it back to me completely wiped and clean 4.4 installed.
Sent from my C6806
pemell said:
Yeah, you certainly don't need to send it in the original box. ☺
Good luck mate, hope you get yours fixed
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You too!