So every time i attempt to make a call i get a "if would like to make a collect call..." message.
I can't update my profile.
and when i go into settings -> software info -> Phone identity
i get for my phone # 0000005454
wtf?
HELP please!!!!!
look here:
http://forum.xda-developers.com/showthread.php?t=1192861
lots of people have had the issue but hey are getting an error 16 or something. your's sounds like it could be fixed the same way. I couldn't send texts either.
Yup. Just Happened to me. Just make a call and let the message play a couple times, within a min or so a rep will answer, verify ur account info and they will cal u on another phone and have u turn off ur 3vo for a couple mins as they fix the issue. I think its just a refresh, worked like a charm tho, no hassles.
Sent from my PG86100 using XDA Premium App
I had the same issue. I just went on Sprints website, signed in to my account then I added my OG Evo back to the line, (took like 30 seconds) then I waited a couple minutes and added the 3vo back to the line. Round about way to reactivate the 3vo but hey sprint customer service was closed. So if you hav an old sprint phone laying around this will work too. Good luck
Smart
10char
Or you could just let the handsfree activation complete instead of canceling it when the phone rebooted after root and then update the profile via menu and all would have been well.
and you could have turned off wifi before running the tools:
I have a DNA that I am trying to let a friend use, but when he puts his SIM in the phone it doesn't fully activate. He has tried two SIM cards and I have tried another persons SIM and it will only get data. I changed some settings in a manual programming to his phone number and he could receive sms but still not able to make calls or send text messages.Whenever it dials out, it makes no sound, no dial tone and it says "null" in the upper left corner of the dialer. Has anyone heard of this or know anything that I can do to get his phone working. It is completely stock no s-off not rooted nothing. It has been factory reset too many times to count...
Edit: Looks like the OTA got it working!
Greetings, and thanks to everyone in the community who has rendered me help in the past.
I recently S-OFF'ed my EVO 4G LTE. I initially had no mobile data or phone service. I did the sprint one-touch activate though, hit "update profile," and after multiple attempts and significant waiting, my phone activated and I could make calls. When I left my house though, I noticed that I couldn't get mobile data. I could make calls and such, but no Google, Internet, or anything, unless I was on Wi-Fi.
I tried updating PRL and Profile again through both Viper Mod and MeanBean, since they're close to stock Sense, but Updating PRL never worked, and Updating Profile never connected. It stayed on "The network is preparing your services."
At some point, I lost service entirely. Before, when I had no phone service, any call would lead me to the voice that says, "Your phone needs to be activated." I activated it, and everything was fine. I may still be activated, but the reception bar shows 0 bars and a little X, while the drop down menu reads "Looking for Service."
Again, thanks for everyone who helped me get S-OFF, Flash my radios, etc., in the past. Please help me get my phone fully functional again.
Unlocked S-OFF SuperCID
CID 22222222
Hboot 1.12.0000
Radio 1.12.11.1210
OpenDSP-v31.1.0.45.0015
palehorse864 said:
Greetings, and thanks to everyone in the community who has rendered me help in the past.
I recently S-OFF'ed my EVO 4G LTE. I initially had no mobile data or phone service. I did the sprint one-touch activate though, hit "update profile," and after multiple attempts and significant waiting, my phone activated and I could make calls. When I left my house though, I noticed that I couldn't get mobile data. I could make calls and such, but no Google, Internet, or anything, unless I was on Wi-Fi.
I tried updating PRL and Profile again through both Viper Mod and MeanBean, since they're close to stock Sense, but Updating PRL never worked, and Updating Profile never connected. It stayed on "The network is preparing your services."
At some point, I lost service entirely. Before, when I had no phone service, any call would lead me to the voice that says, "Your phone needs to be activated." I activated it, and everything was fine. I may still be activated, but the reception bar shows 0 bars and a little X, while the drop down menu reads "Looking for Service."
Again, thanks for everyone who helped me get S-OFF, Flash my radios, etc., in the past. Please help me get my phone fully functional again.
Unlocked S-OFF SuperCID
CID 22222222
Hboot 1.12.0000
Radio 1.12.11.1210
OpenDSP-v31.1.0.45.0015
Click to expand...
Click to collapse
Just call Sprint and have them send a refresh signal to your device. This is a common side effect of the S-OFF process. Always make sure your service is fully working before moving on to a custom ROM. However, as long as you're on a Sense-based ROM, you shouldn't have any issues getting your device re-activated. You could also try a ##786# reset.
Captain_Throwback said:
Just call Sprint and have them send a refresh signal to your device. This is a common side effect of the S-OFF process. Always make sure your service is fully working before moving on to a custom ROM. However, as long as you're on a Sense-based ROM, you shouldn't have any issues getting your device re-activated. You could also try a ##786# reset.
Click to expand...
Click to collapse
Thank you Captain. I've tried ##786# but I can't find my MSL, either through MSL reader or CDMA workshop. Neither can find the SPC, so I think I'll have to call sprint on google voice or something.
Edit: I got my MSL and did a ##786# reset. This allowed me to update profile and update PRL successfully.
I sitll have no voice or mobile data, no bars and the X at the top (there is another sprint phone in the same room getting reception so it's on mine.) In the ##786# menu, there is no MDN Phone number and no MSID. Hmm.
Okay, I've got my MSID now and Number. It does a commit failed in meanbean though when I try to enter them.
Addition. Sprint refresh signal did NADA.
Hello!
This issue just rared it ugly head early this afternoon. My Nexus 5 would not let me make any outbound calls. I could dial the number and the dialer would just sit there, no ringing and eventually it would time out and say "out of service area" which I clearly wasn't
I would reboot the device and that still wouldn't help. Here's the kicker! I could still send text messages and I still had data capabilities.
My device is a Nexus 5
Android 4.4.4
Build KTU84P
Baseband M8974A-2.0.50.1.16
The device is unlocked and rooted.
I was on the phone with my carrier and the tech people couldn't figure out what it was. I called LG to get a RA and send the phone in to be fixed/replaced. I decided to Google a bit deeper and found there is an issue that is possibly with the baseband drivers in 4.4.4. I've hear of people changing their baseband radio before I just don't know how or if this is going to work.
I did find a work around which doesn't make sense. I had to :
Place the device in 1x network mode
Turn off the device for about a minute
Turn it back on wait for it to completely boot up
Do a test call on 1x
Change the network mode back to LTE
Make the test call again.
This work unless you update the PRL or profile or you turn the device off or reboot it.
I don't know if it's worth me sending in the device to LG to be fixed/replaced or find out how to upgrade the baseband radio.
Ideas?
Hope you can help!
Regards,
Dave
i have been having this problem for a long time. when someone sends me a text message that is over 160 characters i do not receive the 2nd part or sometimes i receive only the 2nd part and not the first part. it's really becoming a pain in the ass.
i have tried the stock ruu 5.1, viper rom 3.5.0 and bad boys all 3 roms do the same thing.
currently i am on the lastest firmware and radios. i am also s-off.
i'm trying to determine if the phone is defective and needs to be taken in for repair or there is a fix for this?
rchris494 said:
i have been having this problem for a long time. when someone sends me a text message that is over 160 characters i do not receive the 2nd part or sometimes i receive only the 2nd part and not the first part. it's really becoming a pain in the ass.
i have tried the stock ruu 5.1, viper rom 3.5.0 and bad boys all 3 roms do the same thing.
currently i am on the lastest firmware and radios. i am also s-off.
i'm trying to determine if the phone is defective and needs to be taken in for repair or there is a fix for this?
Click to expand...
Click to collapse
umm, have u tried calling Sprint???
You can try to re-activate the phone, it might help. On a stock rom go to the dialer and type in ##72786# then let it reboot and go through the activation process. If that doesn't work, then call Sprint.