Lock button problems - Galaxy Ace S5830 General

I am having trouble with the Lock Button on the Side of my Galaxy Ace, I think it was down to this stupid Silicone Case that pushed it in. I am still have to lock the phone but it has been pushed in noticeably but still not completely in the inside.
And I Keep getting random crashes on the phone and randomly takes screenshot's I know pressing home and the back button is the screenshot function but I'm not even touching the back button. And sometimes it gets that bad I have to remove the battery.
I am running KPH. I phoned the place where I purchased the contract + Phone and they said because of the 28 day period they can't exchange it but they can send it off for repair (or diagnostics). And I am insured on it, would it be easier to pay £50 excess and just get a brand new phone?

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[Q] Touch Screen issues

I dropped my phone last August and cracked the screen. After several hours to find out the Verizon sales person didn't add the insurance to my phone.
This put me to searching the pages of Ebay to find a true Verizon digitizer replacement from China. 6 weeks later I replaced the screen with the tools provided(minus the fact I didn't realize the seal to the chassis had to be heated to release the old screen) this causes dust to get behind the screen (boo).
So after a few months the cursor when using the keyboard would just move on its own. Each month it gets worse and worse to the point you can't even use it and have to re-flash the ROM again.
The home screens when long pressing to delete something will skip and miss the trash can and you have to try several times to delete something. The soft keys will get messed up and the menu will act like the back button.
Has anyone had issues like this or maybe know of a calibration tool.

Touchscreen stops working / random presses

Recently my touchscreen has been acting up on me. Sometimes it will either lock up completely and ill just press power 2x to get it to work again. other times stuff will randomly start to open or if its on the home screen the phone will switch pages left and right at a very high rate of speed the screen almost looks like its flickering.
this just started yesterday, ive ran 2 antivirus apps on the phone and both say its clean so i doubt its a virus, im not sure if its hardware or software related, im thinking about doing a re-flash, but i have a feeling that might not fix the issue..
has anyone else encountered this problem? it can get annoying at times cause it almost stops me from using the phone completely.
Edit: I would also like to note, i thought it was the screen protector i had on, but i took it off and the screen is still acting up
I had this happen last night after I installed a screen protector I got from eBay (they were $4 for 10 with free shipping). I'm guessing it was something in the glue because as soon as I took it off, the phone went back to normal. It always seemed to be 'pressing' in the same spot because I was trying to send a text and it kept popping up with a menu about the contacts info. Also, when that would pop up, the capacitive buttons at the bottom (menu, home, back and search) wouldn't work so I had to lock the phone and unlock it to gain control.
scream_clarity said:
I had this happen last night after I installed a screen protector I got from eBay (they were $4 for 10 with free shipping). I'm guessing it was something in the glue because as soon as I took it off, the phone went back to normal. It always seemed to be 'pressing' in the same spot because I was trying to send a text and it kept popping up with a menu about the contacts info. Also, when that would pop up, the capacitive buttons at the bottom (menu, home, back and search) wouldn't work so I had to lock the phone and unlock it to gain control.
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Click to collapse
i had a Skinomi screen protector on, its been on for almost 2 months now and this only started last night so i dont think it was the screen protector
Jc61990 said:
i had a Skinomi screen protector on, its been on for almost 2 months now and this only started last night so i dont think it was the screen protector
Click to expand...
Click to collapse
Did any water get in the phone?
i have same problem and make me shock,
my motorola have anti glare screen guard
while iam eat chicken soup and play mini plan , i didnt notice if my finger are wet couz of soup, meanwhile i notice that at that time the touch screen are still good i can play the game, so i quickly try to clean it up using tissue , while i try clean up my phone keep pressing like crazy so i stop to clean it but it keep pressing like crazy, event i have already out from the game, i cannot stop it, so i must pull out the battery and put it back,
i think Atrix the touch screen are too unstable , compare with milestone milestone is better but it's less sensitive then atrix
it normal again after pull out the battery and i clean it up
I never got any water inside the phone, only on the screen protector when applying it to the screen as directed in the instructions for the skinomi screen protector.
the screen protector has been on the phone for 2 months no issues. its only now i see this happening.
i removed the screen protector to see the issue still there.
i have done a factory restore with no changes
i downgraded to 1.52 with the random tapping still going.
i think it might be hardware related.
im going to bring the phone to an AT&T store for a swap

power button

i just recieved my evo 3d today threw ups. and i noticed my power button is hard to press to turn the screen off... anyone else ran into this problem?
The button is built into the battery cover so remove it and place it back on.
Sent from my PG86100 using Tapatalk
make sure your battery door is completely on and snapped in the correct spots.
i have issues where either the power button is way too easy to press or way too hard. hopefully a new case will solve that.
I had a badly dysfunctional power switch with my first 3VO, I have since exchanged it for a new one.
And, no, in my case it was not the battery cover-power switch interface, it was the switch itself. I removed the cover and directly pressed it. Strange thing was, with mine, if I removed and replaced the battery, I could get one or two presses that registered, otherwise nothing -- no wake/sleep, no power off/on.
My wife and I both have Evo 3d's and her power button is way easier to push than mine. I switched the back covers between the phones and the problem followed the cover. I looked at both and the power button on my cover isn't molded correctly where it pushes on the phone. It is shorter so it sits further in the phone and doesn't work quite right. I called HTC and Sprint and there isn't a replacement cover available yet so they are going to switch out the phone.
I had a power button issue, where if I pushed the button, it would come up with the shutdown menu and no option just turn off the screen. Was in the process of going take it back for a replacement and found that when I removed the case to switch the memory card that my one was working as it should. The hardness went away and the option to turn off the screen came back. Strangest thing I seen since it truly seemed like a hardware issue.
i am going to check a few out in store and see if mine is like what you describe. To me its set pretty low and the button doesnt stick out very far.
Mine sticks out pretty far... isn't easy, or hard to press. I guess i got lucky.
Mine is really touchy, when I press it to lock the phone it sometimes goes to the shutdown popup. Sorry this post wasn't more helpful to the op, lol, just sharing.

Anyone have their screen die on them?

I bought my Prime a week ago and the only problem I've had with it was that it kept locking up and rebooting. No screen problems at all.
Just now I placed it on my bed and it slid off and fell on the ground which is about a 2 - 2.5 foot drop. After that, it seems like my screen is broken. When I press the power button, nothing happens. If I press where I think my screen lock is at and try to unlock it, I hear the unlocking sound. I also hear a sound when I click where my notification tray is at. Even rebooting(by holding the power button and guessing where the "Ok" button is at) doesn't do anything, I don't even see the boot images.
So it seems like my screen is broken. My question is has this happened to anyone else? Where you able to fix it or did you have to send it in? If you sent it in, did you send it to Asus or return it to where you bought it from?
Try hard reset using the hole on the left of the tablet.
It's on page 3 of the manual.

Does power button wear out?

The button seems very fragile on this device. On my other phones I am in the habit to click the power button to turn off the screen. But has anybody had their button "wear out" and need to be replaced?
Maybe I would be better off to double tap the screen to turn off the screen?
I've had mine for almost 2 years now and always turn the screen on/off via power button ... zero issues here, it still works as it did on day 1
Yeah me neither is working fine for almost 2years
Thanks guys, I was afraid it might be fragile since it jiggles. I just read a forum with people that bought refurb lg g5 and sent it back for rma to the ebay seller because the power button "jiggled around" and they thought the phone must be fooked up and sent it back for a refund
Yes it does. Dirt collects behind it and the button feature fails. Sensor still works.
You will need to buy a phone repair kit, and a button to replace it. All you need is a blowdryer to reheat the plate that keeps it in place, and remove it. Consider buying a new plate for it as you could damage it taking it off.

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