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Hey guys, this is my first post on XDA as I'm usually lurking or keeping up with updates. I've searched many forums for an answer to my problem but it does not seem that anyone has had the same issue.
Anyway, lately I've run into the problem of an unresponsive touchscreen. I can't even unlock my phone! Two nights ago I made three consecutive calls and about ten minutes later I couldn't unlock my phone.
In order to correct this problem, I first took off the screen protector to no avail. I was running CM7, flashed a sense ROM, flashed my backup of the stock ROM, went back to stock with S-ON, pulled the battery a bunch of times, completely wiped, removed the SD card, Soft & hard reset at a VZW store. Nothing.
Took it with me to school today, powered it on and before it completely loaded I was able to unlock it by chance, skipped the setup and it was working fine all day. I was hella overjoyed... until it did it again tonight. D: I so want it to be OS issues rather than hardware because I don't want to wait two days to get a 'reconditioned' TB from VZW.
HALP! Please? Thanks, guys for even looking!
MP
P.S. I do apologize if I did not follow proper procedure to post or posted in the wrong subforum. S:
I'm frustrated and sitting around with an unrooted TB, ohnoes. (Although the screen looks sexy as hell without a screen protector.)
moneecuh said:
Hey guys, this is my first post on XDA as I'm usually lurking or keeping up with updates. I've searched many forums for an answer to my problem but it does not seem that anyone has had the same issue.
Anyway, lately I've run into the problem of an unresponsive touchscreen. I can't even unlock my phone! Two nights ago I made three consecutive calls and about ten minutes later I couldn't unlock my phone.
In order to correct this problem, I first took off the screen protector to no avail. I was running CM7, flashed a sense ROM, flashed my backup of the stock ROM, went back to stock with S-ON, pulled the battery a bunch of times, completely wiped, removed the SD card, Soft & hard reset at a VZW store. Nothing.
Took it with me to school today, powered it on and before it completely loaded I was able to unlock it by chance, skipped the setup and it was working fine all day. I was hella overjoyed... until it did it again tonight. D: I so want it to be OS issues rather than hardware because I don't want to wait two days to get a 'reconditioned' TB from VZW.
HALP! Please? Thanks, guys for even looking!
MP
P.S. I do apologize if I did not follow proper procedure to post or posted in the wrong subforum. S:
I'm frustrated and sitting around with an unrooted TB, ohnoes. (Although the screen looks sexy as hell without a screen protector.)
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sounds like it could be a digitizer(hardware related) issue. on the plus side, you can pickup a new digitizer pretty cheap... downside though is you'd have to open up the phone to replace it. it's not that hard to do and there's videos online showing you how to.. you'd just have to be comfortable i suppose.
i'd just fix it rather then going the refurbished route considering that god know's what was wrong with it before it became "refurbished" not to mention you have no idea how much use the phone had been put through and how much life it has left.
TL;DR check the last post
Has anyone else been experiencing random reboots lately? Mine seems to be intermittent, i used my phone for three hours straight two days ago and everything was fine. The damn thing just rebooted on me three times in the span of about an hour, two were within ten minutes of each other. I'm running cleanROM v1.4 with no cpu control apps, and I haven't changed anything in about 1.5-2 weeks.
Sent from my ADR6425LVW using Tapatalk 2
Just did it again. I'm about to smash this damn thing against the wall!!
Sent from my ADR6425LVW using Tapatalk 2
I'm running CleanRom 4.5 and have only experienced 1 random reboot. My girlfriend on the other hand is running stock gingerbread and experienced 5 random reboots yesterday. I asked her what she was doing at the time, and she was of no assistance. Definately something to keep an eye on!
I got pissed and wiped everything, then reinstalled CleanROM DE with only the apps I use frequently and everything has been fine so far, haven't had one yet. Maybe it was a buggy app or something else because during this time my extended battery said it was at 80% then after one of the reboots it said 17% and I was like wtf? After the clean install it said 66%!
Sent from my Transformer TF101 using Tapatalk 2
I lied, it just did it again!
Sent from my Transformer TF101 using Tapatalk 2
brando56894 said:
I lied, it just did it again!
Sent from my Transformer TF101 using Tapatalk 2
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Are you s-off ? if not make sure you are flashing the boot.img after installing the ROM. Or if you are on GB firmware your installing the firmware patch if installing an ics ROM.
Sent from my ADR6425LVW using XDA
Yea I have, it's nothing that simple sadly. At first I thought it was a buggy app so I wiped /data and only installed a few apps I use constantly, but it still happened. So I did a fresh install of the current rom I was on and didn't install any apps or restore any data, but it still did it. I just flashed another rom without restoring anything to see if it still happened and it did. I had an idea that it may be the latest radio image that caused it so I flashed to the one before the latest leak, but it still does it.
I'm currently in the process of flashing the original GB RUU to see if it still does it. If it does then I know it's definitely a hardware problem. If you couldn't already tell yes I am S-Off
So the RUU didn't fix it but it did lessen the reboots. Now when I wake the phone up while running Gingerbread the data connection will take a minute or two to connect and will drop out sometimes while the screen is on.
It rebooted on me last night. Also during the night it did a factory reset (or I did it in my sleep!) because when I woke up the phone was at the "choose your language" screen and after I left that all my downloaded apps were gone.
I also just got the OTA adr6425lvw_2.01.605.11-1.02.605.6 but it won't stick.
WTF is going on here? Do you guys think I need to do an insurance claim?
casper99801 said:
I'm running CleanRom 4.5 and have only experienced 1 random reboot. My girlfriend on the other hand is running stock gingerbread and experienced 5 random reboots yesterday. I asked her what she was doing at the time, and she was of no assistance. Definately something to keep an eye on!
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My GF's stock Rezound reboots pretty frequently too... Mine never does, even stock it didn't. After the last fiasco with VZW and sending phones back and forth she's not going to want to swap it out again :-/
brando56894 said:
So the RUU didn't fix it but it did lessen the reboots. Now when I wake the phone up while running Gingerbread the data connection will take a minute or two to connect and will drop out sometimes while the screen is on.
It rebooted on me last night. Also during the night it did a factory reset (or I did it in my sleep!) because when I woke up the phone was at the "choose your language" screen and after I left that all my downloaded apps were gone.
I also just got the OTA adr6425lvw_2.01.605.11-1.02.605.6 but it won't stick.
WTF is going on here? Do you guys think I need to do an insurance claim?
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While your on the stock unrooted untouched ruu do a factory reset from hboot. Then boot up reboot to recovery and flash your Rom.even though I'm soff I still reflash my kernel in hboot after wiping boot.
Sent from my ADR6425LVW using xda premium
I'm giving it a try now and I'll see what happens, thanks.
Sent from my Transformer TF101 using Tapatalk
Edit: In the past 8 hours I haven't had any random reboots or radio problems (yet), but the battery stats still seem to be wacky (another symptom I forgot to mention). I had the phone off because the battery was dead and I was charging it at my cousin's house. When I left I turned the phone on and in a span of about ten minutes it first reported a reading of 40%, I opened an app for a few minutes and when I looked at it again it was down to 20%, a minute later it was down to 9%. I decided to shut it off for a few minutes, took the battery out and put it back in, then after I booted up it showed 55%! I also had my extended battery with me at the time which I thought was full but when I put it in, my Rezound just went to the white HTC screen and after a battery pull it wouldn't turn back on so I figured it was dead. I just put it back in now and tried to charge it, it's actually at 94%!
I'm currently on GB Firmware, running CleanROM DE v1.4. Before yesterday (?) I have been on ICS Firmware since the initial leak of ICS IIRC.
It just started this crap again about 4 days ago, I was getting one per day on ICS. I ran the original GB RUU four times (twice, tested it out for a few minutes and noticed that data kept dropping out, then ran it again twice) and it still does it.
Before I ran the RUU I was on ConROM when it started so I flashed Nils latest work, when it started to happen again I flashed the kernel in TWRP, when that didn't work I flashed it directly via HBOOT (extracted the PH98IMG from the zip), which still didn't fix it.
I'm beginning to think that I did damage the radios during the S-Off process since I was one of the people that had been trying to run the exploit since v0.01, also during the later tries I realized that I was shorting out the wrong pins at one point After I switched to the correct pins and used v0.02 or v0.03 it works and I had S-Off.
I'm about to go back to S-On and see if it still happens.....
Just came back from Verizon and they're going to replace it for free since it's covered under the MFG warranty since the phone is only 8 months old.
I love how clueless their employees are: I told a guy that my phone was rebooting constantly and that that it keeps losing its connection to 4G (then demonstrated that it had lost it's connection even though mobile data was turned on and when I cycled it it would re-connect), he was about to mention a factory reset but I said I had done about 20 factory resets (didn't mention RUUs or anything) before he even got the words out, so he passed me off to their "tech guy".
Here's the real kicker...
I told him that the data radio keeps shutting off and it reboots constantly. His response was "the what?!" I told him 4G/the internet connection and that I've done numerous factory resets and he then said "we'll ship you a new one."
This is about the 5th time and 3rd different store where Verizon's employees have no idea what the hell I'm talking about. Half the time it isn't even tech related, I've schooled them on their own products and promotions multiple times (namely the 2 month return policy before christmas and the half-off extended battery deal [2 out of 3 employees in the same store didn't know that one])! It's pretty damn sad when a customer who reads Android blogs knows more about the promotions than an official Verizon employee....
brando56894 said:
Just did it again. I'm about to smash this damn thing against the wall!!
Sent from my ADR6425LVW using Tapatalk 2
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Afaik all android phones do this. Buy an iPhone
Thanks for the helpful response! Ass... I had the original Droid for a year and the incredible for about six months, neither of which did this once. I've also had the Rezound since launch day, I could could the number of times it did this before a month ago on one hand!
Unless you have something useful to contribute STFU.
Sent from my Transformer TF101 using Tapatalk 2
brando56894 said:
Thanks for the helpful response! Ass... I had the original Droid for a year and the incredible for about six months, neither of which did this once. I've also had the Rezound since launch day, I could could the number of times it did this before a month ago on one hand!
Unless you have something useful to contribute STFU.
Sent from my Transformer TF101 using Tapatalk 2
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If a phone randomly reboots in your pocket, or while you're sleeping... Would you know? I had 7 origional droids, 5 bionics, a rezound, a gnex, and a galaxy tab. I have yet to own an android device that doesn't randomly reboot. I have had devices up tor 11 days without it happening, but inevitability, it happened. I think its related to ram. I never really looked into, but its just a hunch. From what I see on my rezound it is just the shell rebooting and not the device. You are just too much of a fanboy to see that due to many factors, especially fragmentation, that android is super clunky. It is also generally bugged. I am typing this on my bugged sense keyboard, from my bugged WebKit browser. What made android good was open source. It isn't like that anymore.
Hi, I've scoured the forums here looking to see if anyone else had this problem. I found an old thread started back in May, but I am concerned with firmware 2.13.651.1 (the latest OTA). Since installing this update my phone now restarts 3-4 times per day, usually while idle sitting untouched on my desk. I hear a "buzz", look over and my phone is on the HTC startup screen. No rhyme or reason, just a completely random restart.
A little history, I had this problem OOB with version 1.13.651.1, it went away with OTA #1 - 1.22.651.3 (which had it's own problems, including lockup/overheating 3-4 times a day) and it returned with OTA #2 - 2.13.651.1. I am HTC Unlocked and have SuperSU/BusyBox installed, however I doubt those are my issue. Obviously I am running stock ROMs.
I've tested by doing a complete factory reset and letting the phone sit there idle on the startup wizard. Within hours it had restarted itself despite being untouched. I don't see a huge number of folks complaining about this issue here, so it must be hardware, yes? Do you think I got a bum unit?
I had this happen once today.. this is my second day on the new kernel.do not know if it was a fluke or related to your issue
Sent from my EVO using xda app-developers app
That is definitely not normal. You may want to relock and take it into Sprint. I have never experienced a reboot and I've had my phone since launch week. Or try a custom roms like MeanRom and see if you have better luck. You're already upgraded to the new base so you can just download and flash it.
Sent from my A500 using Tapatalk
Yep. I'm on EVO LTE #5. Strange part 2 and 4 did not have reboots. 1,3 and 5 do. Drives me nuts and sprint techs are clueless. With the lastest update it gives you a log of exactly why it had the errors. Yesterday I brought the log to the sprint repair and he said it was meant for HTC, not them.
I'm otherwords, he had no clue on how to read the log.
I'm hoping they fix this crap soon..they will not replace the phone anymore yet they can't fix it. I hate Sprint
Edit. Mine is stock, have not had one working good, long enough to root
Sent from my EVO using Tapatalk 2
Well, I took it into Sprint and yes they were clueless. Best they could offer me was to flash me back one version to the one the had blank notifications and overheated. I declined and went to HTC. They immediately issued an RMA. While I am not excited to get a refurb unit, I certainly am fed up with the constant reboots. Good thing I kept my old EVO 3D just in case.
FYI, I sent it back to HTC unlocked (but not S-OFF). I like to live dangerously.
I'm hoping you guys can help. Been a long time lurker here and am going to be buying my Note 2 at the end of the month. But my wife purchased one the day after Christmas, and since the new ota update in January, her N2 has been freezing a lot. Sometimes you can get it to turn back on, but than it freezes and reboots on its own. Most of the time she has to do a battery pull to get it to come back on. It happens about 5 times a day.
Verizon had her factory reset it, but it still has the persistent problem. Best Buy took a look at it and they couldn't figure it out. She is hoping we can figure it out before we have to send it back in, which would suck because she would be without a phone that she needs for work for a week. Not to mention Best Buy and Verizon stated that if it does need to be replaced, that it would be with a refurbished one. Which I am not at all too happy about that. Hoping you guys can help me out.
Gunny223 said:
I'm hoping you guys can help. Been a long time lurker here and am going to be buying my Note 2 at the end of the month. But my wife purchased one the day after Christmas, and since the new ota update in January, her N2 has been freezing a lot. Sometimes you can get it to turn back on, but than it freezes and reboots on its own. Most of the time she has to do a battery pull to get it to come back on. It happens about 5 times a day.
Verizon had her factory reset it, but it still has the persistent problem. Best Buy took a look at it and they couldn't figure it out. She is hoping we can figure it out before we have to send it back in, which would suck because she would be without a phone that she needs for work for a week. Not to mention Best Buy and Verizon stated that if it does need to be replaced, that it would be with a refurbished one. Which I am not at all too happy about that. Hoping you guys can help me out.
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I'm thinking it's an app she has installed most likely also power saving modes not on is it? Tell her to root it and all her troubles will go away
shawnx1 said:
I'm thinking it's an app she has installed most likely. Tell her to root it and all her troubles will go away
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I tried to get her to root, but this is her first android device, she's had nothing but the Iphones prior and is nervous about doing stuff like that. It started after the last ota update, and the only recent app she downloaded was Unblock Me. Since then all this has been happening, and we already uninstalled Unblock Me suspecting that was the culprit. I have it on my phone with no problems.
yes, she does have power saving mode on
Gunny223 said:
yes, she does have power saving mode on
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turn it off and see if it helps. that strange behavior is most likely caused by an app. Can you screen shot or list what apps she has on her phone?
Yeah I'm thinking it's power saving mode turn it off see if she can make it through a day without it freezing. You don't need power saving on a note 2 battery life is great without it unless your wife is like most females and always forgets to charge her phones
Sent from my SCH-I605 using Tapatalk 2
Here's the list of apps she has downloaded. She hasn't downloaded anything recently except for that Unblock Me and the ota update. She said since yesterday Verizon had her factory reset the phone. She reinstalled all her apps, and it still kept freezing. When in froze this afternoon and it shut down(didn't reboot), she took it strait to Best Buy to have them look at it.
The guy fiddled with it, and it was freezing and rebooting on him as he was messing with settings. He told her it probably needed to be sent in. She doesn't want a refurbished phone if they replace this one, so we are trying to figure it out. But since that visit, the phone has not froze on her. Weird.
Should we uninstall all the apps and install one by one each day to see which may be causing it?
Did you turn power saving off and it still freezing?
Sent from my SCH-I605 using Tapatalk 2
when I checked it, it was already off. I know she had it on, but don't know if the BB guy turned it off or if it was turned off by the factory reset.
If it's still freezing with power save off then I would factory reset it then install the apps that she must have for day to day use. Then give it a day and install the other apps she wants.
Sent from my SCH-I605 using Tapatalk 2
shawnx1 said:
If it's still freezing with power save off then I would factory reset it then install the apps that she must have for day to day use. Then give it a day and install the other apps she wants.
Sent from my SCH-I605 using Tapatalk 2
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This. Factory reset is your last option other than rooting (and flashing a custom OS) or sending it in.
Sent from my SCH-I605 using xda premium
ChaoticWeaponry said:
This. Factory reset is your last option other than rooting (and flashing a custom OS) or sending it in.
Sent from my SCH-I605 using xda premium
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I totally agree. :good:
Phones normally only freeze when the ram runs out. Is there any app misbehaving and sucking up all the ram?
I had some what i thought were random reboots the first few months with my N2. These I discovered were caused by carry the N2 in my back pocket of my jeans! Every time I bent down to pick something up or to tie my laces it would reboot!! I would just hear the start up noise comming from my pocket. Make sure she doesn't put it in her skinny-jeans back pocket.
Thanks for the suggestions guys! It froze again this morning, so we are going to factory reset and install apps one by one each day to see who the culprit is. Hopefully its an app doing this.
I have been experiencing EXACTLY that and hqve tried most of the remedies. However this only seems to happen at work which makes it somewhat difficult to actuwlly sot down and diagnose the problem.
Sent from my SCH-I605 using xda app-developers app
I have been reading about this issue from a lot of people with the s3 & note 2 on forums. I honestly think Samsung/Verizon sent out a bad OTA due to rushing to close the security loopholes. I refused the ota and found a way to permanently defer the update and have not experienced any reboots or freezing.
From my previous/recent experience Verizon will absolutely not help you at all, they are worthless 99% of the time. All they are able to do is tell you to factory reset it(if they know how) and have no actual clue how to fix the devices. They will even 'call' the software support for you but will still tell you to either factory reset or do a return. I am disgruntled after they destroyed 3 phones (Droid Incredible) in my family after pushing out horribly bugged OTAs that left the devices useless. I confronted them and they flat out refused to take ownership of their own software that they pushed out. I still feel like they should be sued over what happened.
Good Luck!
ohiwastedmylife said:
I have been reading about this issue from a lot of people with the s3 & note 2 on forums. I honestly think Samsung/Verizon sent out a bad OTA due to rushing to close the security loopholes. I refused the ota and found a way to permanently defer the update and have not experienced any reboots or freezing.
From my previous/recent experience Verizon will absolutely not help you at all, they are worthless 99% of the time. All they are able to do is tell you to factory reset it(if they know how) and have no actual clue how to fix the devices. They will even 'call' the software support for you but will still tell you to either factory reset or do a return. I am disgruntled after they destroyed 3 phones (Droid Incredible) in my family after pushing out horribly bugged OTAs that left the devices useless. I confronted them and they flat out refused to take ownership of their own software that they pushed out. I still feel like they should be sued over what happened.
Good Luck!
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Yeah leave it to VZW to fix one thing and introduce a worst bug. I had a Motorola bionic that kept losing signal every 20 minutes or so then version sent out an update damn phone would drop signal every 30 seconds or not even connect to data. Basically rendering the phone useless. Worst part was Motorola had the bootloader locked down so tight there was no good development. At least we have good development for our note 2
Sent from my SCH-I605 using Tapatalk 2
shawnx1 said:
Yeah leave it to VZW to fix one thing and introduce a worst bug. I had a Motorola bionic that kept losing signal every 20 minutes or so then version sent out an update damn phone would drop signal every 30 seconds or not even connect to data. Basically rendering the phone useless. Worst part was Motorola had the bootloader locked down so tight there was no good development. At least we have good development for our note 2
Sent from my SCH-I605 using Tapatalk 2
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Users should legitimately have a lawsuit case against Verizon. They are essentially forcing you to purchase a new device because of something they did. When I confronted them they straight up told me to buy a new device. Devices should work indefinitely theoretically and they are causing irreparable damage.
My note 2 was having major battery drain issues so I got my self back to pure stock like day 1 and I went ahead and updated with the ota so I will see if the random freezing / reboots pick up or not. I already noticed a keyboard bug where it pulls up a numerical only keyboard and wont allow me to type letters unless I reboot.
Did anyone solve this? I'm in the UK and very recently got my ota update. Since then I've been getting multiple daily resets and freezes. Can't say whether it's due to the ota update or some software I've been using, but the crashes are certainly pretty new and very annoying.
nemof said:
Did anyone solve this? I'm in the UK and very recently got my ota update. Since then I've been getting multiple daily resets and freezes. Can't say whether it's due to the ota update or some software I've been using, but the crashes are certainly pretty new and very annoying.
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Same issue with mine on vodafone in Uk. I havent loaded any apps since ota update and keeps freezing. Had service centre reflash two days ago and it is still freezing etc.
Convinced now its the update.
Anyone know how to reflash to 4.1.1
Hi guys, long time X2 user here. I have recently been having text messaging problems in which every now and then a text I send will look like it went through fine on my phone, but the recipient never receives it. Or, sometimes a text will not go through as mentioned above but then if I send another text an hour or two later to the same person, she gets both texts at the same time!!! Even though they were sent hours or even days apart.
It is incredibly frustrating, and texting is one of the few things that I NEED my phone to do. I'm booting up an older Driod 3 to use for now, but has anyone had a problem like this? Or does anyone know how to fix it? I've sbf-ed twice, been on stock, CM7, and Eclipse but the problem persists on all of them. Thanks
LeadoffMan131 said:
Hi guys, long time X2 user here. I have recently been having text messaging problems in which every now and then a text I send will look like it went through fine on my phone, but the recipient never receives it. Or, sometimes a text will not go through as mentioned above but then if I send another text an hour or two later to the same person, she gets both texts at the same time!!! Even though they were sent hours or even days apart.
It is incredibly frustrating, and texting is one of the few things that I NEED my phone to do. I'm booting up an older Driod 3 to use for now, but has anyone had a problem like this? Or does anyone know how to fix it? I've sbf-ed twice, been on stock, CM7, and Eclipse but the problem persists on all of them. Thanks
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cm9 is one of the only roms that hasnt done this to me. about time for a new phone i say. x2 has been hell.
if i hadnt seen that most android phones ran MUCH better than this one, i would probably move on to another OS entirely.
i now know that paying a little bit out of pocket at upgrade time will save you HOURS and SOOO MANY headaches down the road. s4 here i come !
i honestly dont think there is a way around this issue. but i can also so that eclipse has never given me this problem. although it has plenty of its own problems as well.
are all of these texts to the same person? could it be them/their phone?
Nah it's crazy. I know of 4 different phones it has done this with, 2 iphones and 2 other droids.
I'm pretty good with troubleshooting things, but I'm not really sure what else I can do for this other than an sbf LOL.
I need my phone to do two things, at the bare minimum: make calls and text. That's it haha. This might force me to put the old X2 out to pasture if I can't fix it; because I doubt Verizon will fix it, they'll probably just charge me for a pre-owned replacement.
LeadoffMan131 said:
Nah it's crazy. I know of 4 different phones it has done this with, 2 iphones and 2 other droids.
I'm pretty good with troubleshooting things, but I'm not really sure what else I can do for this other than an sbf LOL.
I need my phone to do two things, at the bare minimum: make calls and text. That's it haha. This might force me to put the old X2 out to pasture if I can't fix it; because I doubt Verizon will fix it, they'll probably just charge me for a pre-owned replacement.
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it made me really mad a few years ago when my mother ran over her Voyager and they sent her a refurbished phone as a replacement. the first one they sent her even had a bad esn. she cried. i raged. and i havent payed for "insurance" since. i just get a good case as my "insurance"
i guess that delayed and sometimes mis-sent text is just something we have to live with in order to enjoy technology. i cant say that i have had this issue much, if at all. unless i was running cm7. sorry about your luck sir.