I'm trying to set up a new Google account on my Hero to replace the one I've been using, but every time I try to add one it says "Error: Can't establish a reliable data connection to the server." I've been trying it for the past 2 days and it never works. I've tried it over 3G (which works fine when I try to navigate to other websites in the browser), as well as WiFi (which is also working), but it keeps saying it can't connect and that my phone is not "provisioned for data services." Does anyone know what's going on?
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I did a search but couldn't really find the same problem.
I'm a new Mogul user and just upgraded from the 6700 (kitchen).
I'm on a SERO plan.
Well I upgraded to Nexvision's ROM and Radio 3.27. I verified that the GPS works and I can place and receive calls. I can also use Internet Explorer and Google Maps.
However, whenever I try to initiate Internet Sharing (I prefer BT but would settle for USB) I get a "Error Code 67" and some message about user name and password do not match. (I even tried PDAnet with the same result)
After that - Data for all applications (PIE, google maps, etc) is messed up and I continually get the error. I have to do a Soft reset to get rid of it but every time I try Internet sharing, it happens again.
Any clues? If I can't make it work, I'll probably have to go back to my trusty 6700. I really like the Titan but Internet sharing is a must have.
x10dude said:
I did a search but couldn't really find the same problem.
I'm a new Mogul user and just upgraded from the 6700 (kitchen).
I'm on a SERO plan.
Well I upgraded to Nexvision's ROM and Radio 3.27. I verified that the GPS works and I can place and receive calls. I can also use Internet Explorer and Google Maps.
However, whenever I try to initiate Internet Sharing (I prefer BT but would settle for USB) I get a "Error Code 67" and some message about user name and password do not match. (I even tried PDAnet with the same result)
After that - Data for all applications (PIE, google maps, etc) is messed up and I continually get the error. I have to do a Soft reset to get rid of it but every time I try Internet sharing, it happens again.
Any clues? If I can't make it work, I'll probably have to go back to my trusty 6700. I really like the Titan but Internet sharing is a must have.
Click to expand...
Click to collapse
You wont be able to get it to work...(correct me if I'm wrong) error 67 is the phone not recognizing the log in email and password you set on your sprint.com account. Since you can browse with your internet explorer (you can, right?), the phone shows that it has no problems logging in.
You can, however, use PdaNet and share the broadband connection.
try using wmwifirouter for internet sharing, you will not get the eror code as a result of tethering your device with a usb cable.
to get rid of eror code 67, read this post
http://www.sprintmogul.net/Forum/tabid/54/ptid/370/threadid/1333/forumtype/posts/Default.aspx
specifically the comment about disconnecting immediately upon connecting. worked for me.
myenhdl said:
You wont be able to get it to work...(correct me if I'm wrong) error 67 is the phone not recognizing the log in email and password you set on your sprint.com account. Since you can browse with your internet explorer (you can, right?), the phone shows that it has no problems logging in.
You can, however, use PdaNet and share the broadband connection.
Click to expand...
Click to collapse
I tried PDAnet and I get the same dreaded Error Code 67
So basically I get data on my phone, but I can't share it (tether)
That's strange...PdaNet works for me but internet sharing from the phone doesn't. Maybe you should try the solution posted above ^
Went back to Original ROM and verified Internet sharing works via the USB (didn't try BT but assumes that it would work too).
Not quite sure why I would always get the Error Code 67 with the upgraded ROM. I've read that a few others have had similar problems too but I don't think anyone has a definitive answer yet.
I really liked the GPS feature but for now the Internet Sharing trumps it in importance.
I just flash new rom and it happen at the first start. Can't sign in Google Account, so I can't sync my contact and use market, etc. I search for many solutions, such as, hard reset, clear cahce in Application setting, reflash rom, roll back to old rom, and so on. It still can't connect!!!!
"Can't establish a reliable data connection to the server. This could be a temporary problem or your phone may not be provisioned for data services. If it continues, call Customer Care."
This message show up when I try to connect. Pls. Help!!!!
auto response for data problems:
connect to wifi
or check your current APN settings
who is your service provider?
where are you located?
I'm now in Beijing, China. (China Mobile) but, I can sync with this before. I'm here 1 year already. It just happen to unable to sync 2 days ago. I'm sure I have wifi connection, because I can use browser to log in to gmail. However, can't establish connection between phone and google account. Current APN setting is set to China Mobile!! Someone here said it was a problem of google sevice, so everyone now can't resync if reset phone. Is it true?
I'm having the same problems in Beijing as well. I wasn't able to log into my account. Every other time I flash a rom its been problem free, but it's been 2 days now. Same message, 'can't establish a reliable days connection to the google servers'
I can also surf and login through my carrier and WiFi, but no login.
I'm also in China (not Beijing; I'm in Dalian) and using China Mobile. I reinstalled the firmware this morning and I also cannot connect to Google's servers. Everything works fine using Wifi, and I've tried clearing the cache etc.
Looks like a Google issue?
i`m in iran and i have same problem my wifi and apn work because i can use browser and my google account is working because i use it in my pc.but my ppc with android can not connect i used it befor but now i can`t
I've had Microsoft Exchange ActiveSync set up on my phone for a few weeks now. Over the past weekend I noticed that it quit working. When I opened up the email app it said something to the effect of it wasn't connecting to the server. I deleted the email account and tried adding it in again, but it just won't connect. I will put in my email account and password and it'll eventually say it couldn't connect and there is a button to manually edit the setting. When I click that It shows the server as pod51010.outlook.com. I know this is the correct server and since I didn't put it in it must have been able to successfully find the server, just will not allow me to connect for whatever reason. I have co workers that are using other android phones(HTC inspire, Samsung Stratosphere, Google Nexus) and none of them have the issues. It's just my phone.
Anyone have any idea what's happening?
EDIT: I also check my Captivate and it no longer works, So maybe its just a selection of Samsung phones.
Until 2-3 days ago, both my Google account sync on my phone and WiFi connectivity worked. However, both of these have now failed. I am not sure they are linked, but I assume they are considering the problems surfaced at a similar time.
1) Gmail doesn't work - the app opens, but does not download or send emails. No error message appears, it just does nothing. I press refresh to no avail. Going onto the Play Store and again encountering account sync failure made me realise it was an account wide and phone problem and not just Gmail.
2) Whilst my data connection works (and therefore the above account sync problem is not one of connectivity), the WiFi connection that worked up until 2 days ago does not work anymore. It is a hotel network, but rather than redirect me to a login page it sends me to a single page (not the login page) and does not allow any other sites. The problem is most probably down to my phone as the WiFi network and login works fine on my PC and for everyone else in the hotel.
Any ideas as to how to resolve this?
Thanks
SeaTan said:
Until 2-3 days ago, both my Google account sync on my phone and WiFi connectivity worked. However, both of these have now failed. I am not sure they are linked, but I assume they are considering the problems surfaced at a similar time.
1) Gmail doesn't work - the app opens, but does not download or send emails. No error message appears, it just does nothing. I press refresh to no avail. Going onto the Play Store and again encountering account sync failure made me realise it was an account wide and phone problem and not just Gmail.
2) Whilst my data connection works (and therefore the above account sync problem is not one of connectivity), the WiFi connection that worked up until 2 days ago does not work anymore. It is a hotel network, but rather than redirect me to a login page it sends me to a single page (not the login page) and does not allow any other sites. The problem is most probably down to my phone as the WiFi network and login works fine on my PC and for everyone else in the hotel.
Any ideas as to how to resolve this?
Thanks
Click to expand...
Click to collapse
Clear data from Google framework services..delete your google account..reboot ..add your Google account again..and do this on your data network..coz for WiFi you need to contact the admin of your hotel..
Sent from my GT-I9300 using xda app-developers app
right, this one is a weird one, and i just cant figure it out!
i have 2 android devices at home; a Nexus One and a HTC One S. both exhibit the same issue
in short, when I'm connected to wifi at home, i'm unable to use Google Play or send pictures in whatsapp. gPlay says no network or network timeout when opening the Play app, and whatsapp will just sit there trying to send a photo (the little grey clock icon).
when i'm on any other wifi network; home, friends or parents house, or use the vodafone (UK) network they both work.
to make it weirder, i can push install apps via the Play Store via a PC browser when i'm on wifi, i just cant use the Play app on the phone.
so, it seems like something specific to my ISP/home network right?
so far, this is what i've done to try and fix the issue...and the outcome (works = apps function as expected. fails = i continue to experience issues):
- enable Internet Passthrough via USB cable on the phone (uses laptop network connection). this works. Eliminates router issues?
- configure infrastructure wifi with windows7 Internet Connection Sharing and connect phone to this new wifi network. this fails.
- tried another AP from work (Cisco 1130AG - we use these at work where i am able to sucessfully connect). This fails. Eliminates potential wifi chipset compatibility issues?
- full wipe of HOS phone. this fails.
- used google to find many reports of similar issues, but seem to be the opposite of me; they sugest wifi as a solution, with broken APN settings, or to clear cache of the 'google play store' app on the device experiencing issues.
- opened firewall ports on router (TCP/UDP 5228 according to the google play FAQ), also stuck phone in DMZ. this fails
- firmware and full factory reset on router. fails.
it's been going on for so long that i cant remember when it started (a number of months). i've changed ROMs on my HOS phone and that has no effect either. i dont recall having issues relating to anything specific; one day it just started happening and not worked since.
have i missed anything, and can anyone think of any more ideas? is this something i'm just going to have to live with? does google have any human contact support method for this?