Photon won't charge, reboots, no USB - Motorola Photon 4G

Well, at just 3 weeks my Photon is dying and will be exchanged this morning. The problems started today when the phone started rebooting on its own several times. When I plug in the charger it doesn't charge at all and when I plug into a USB port I get no indication on the phone and Windows report an unrecognized device. I do have the correct drivers installed and all worked well earlier. I've tried several chargers to no avail. Off to Sprint in the morning! If anyone has any tips on this issue I'm all ears!

newalker91 said:
Have you used RSDLite to flash the CM5 SBF? I've seen this issue on phones that arent updated properly.
Click to expand...
Click to collapse
I did the OTA update and it worked fine for a few days and I thought about redoing it with RSDLite but, as I mentioned, I have no USB connection now so I can't connect to a PC and, even if I could, the battery is almost dead and can't be charged through the USB port. So I appear to be stuck for now even if I could charge the battery externally. I called Sprint and they authorized an exchange so I think that's probably my only option unless they can fix it while I wait.

looks like a bad micro usb port case.

double post

Related

Atrix 4G USB Problem

Hi I have a Atrix 4G and I was charging it fine yesterday and then today I tried to plug the phone to my computer but phone is not detected and then again the charging doesn't work too. what should I do and did anyone have this problem before? and there's no problem with the data cable cause I checked it with another phone.Please help me with this.
have you tried a different USB cable and it charger box for wall outlet?
Sent from my Galaxy Nexus using xda premium
What ROM have you got installed? I had this problem with CM7-ICS-MOD2 rom, but I reinstalled the ROM and its fine.
I've also had problems with buying cheap USB cables that pass some voltage/current to the phone (so it shows charging icon) but somehow Windows won't recognise the phone... doesn't sound like your problem tho
I think it's not the rom, I think it's the cable and it's not a cheap cable thought it's the normal motorola cable,well what could I say **** happens and all my data's gone cause I thought it might be a problem with the rom. thanks all
I had the same problem with a different phone.. The problem is connection point on the phone especially if it's not charging.. So I'm not sure if that's a part that can be replaced or not.
Hey all. I figured it out, went out side and took a different cable and it worked fine. it was a cable problem.thanks all for supporting.I'm gonna get a new cable from Motorola.
I have 4 cables that don't work on stock android 1.8.3 and I don't get it. I can use RSDLite and the computer detects it without the slightest issue. All the cables work flawlessly if I start rsd on phone boot and it detect right up. So what is wrong with the stock 1.8.3? Should I upgrade... I want to root my phone but can't since I can't use USB.... wtf?
When you plug in your phone, check if you see anything in device manager. Maybe you need to install drivers..
1chris89 said:
I have 4 cables that don't work on stock android 1.8.3 and I don't get it. I can use RSDLite and the computer detects it without the slightest issue. All the cables work flawlessly if I start rsd on phone boot and it detect right up. So what is wrong with the stock 1.8.3? Should I upgrade... I want to root my phone but can't since I can't use USB.... wtf?
Click to expand...
Click to collapse
Windows doesn't have a clue no matter how many perfect cables I use. It works and connects perfectly and immediately over rsdlite. I have 5 known to be working fine in cm7 cables. It will show as charging over AC if I restart the phone and keep the usb cable plugged in. It says it's charging over ac and it doesn't detect it in Media portal or mass storage or anything. Nothing shows up. Why is it that rsdlite works perfectly. This makes me seem that the android OS is at fault. Right? Nothing shows up in Device Manager. Only when in rsd lite mode, it will detect the phone and it will show up in Device Manager.
it's been about 48 hours one a full battery and it'll still at like 80%. I need to charge my phone soon...
Maybe I'll re-flash in rsdlite again? I flashed all the sbf's for stock roms with the same result. Should I reinstall again?
thanks

[Q] No charge, No MTP initialize, zero USB activity

Hey guys, thanks for dropping by.
I have a very wierd problem, that I just cant figure out.
It all started the other day, when I found my tablet dead after having been left on and charging during the night. The tab was dead, and I feared the worst. After having left it on what seems to me like a trickle charge for several hours, I managed to get it up and running, and the tab seems fine, it was just completely out of juice.
But my troubles are not over. Whenever I'd connect the tab to the wall charger, I'd only get the red "X" symbol in the corner, and it would say MTP Initialize, even though its plugged into the standard OEM wall charger that comes with.
When I connect the tablet to my computer using the same cable, nothing happens, and by that I mean nothing. Computer doesn't start the connection process at all, its not recognized in the device manager, nothing. Not even Odin can see the tablet when I put it in download mode, the tab keeps saying "Waitting USB Cable..."
Tried this on 2 computers, still no luck, even using a USB plug on the motherboard instead of front-usb.
Now, the tablet will "trickle charge" from both the wall charger, and the computer, but nothing else happens.
I figured it could've been the ROM, so I got the latest ICS Kanang ROM downloaded, transferred it to my tab using Bluetooth, and flashed this without hassle, but the problem still persists, only now showing a regular charge icon in the lower right section, but it is still only trickle charging as far as I can tell.
All I can figure is a defective USB cable, or even worse, defective port on the tablet itself, but I'm not sure. I've ordered a new cable from DealExtreme, that will hopefully arrive sooner rather than later.
But seeing as the tab is hardly 4-5 weeks old, I find it difficult to believe the cable is the problem.
Anyone have any ideas? I'm all out at this point, so any pointers is very appreciated. Thanks.
It could be the cable. It's the part you have used in each situation. I'd wait for the cable to arrive and test it with the tablet when you get it.
Sent from my GT-P7510 using xda premium
Hey, thanks for the reply.
Yeah, I really really hope this is the case, time will tell, DealExtreme is not the quickest dealer. I'll update when I get it.
The new cable came from DX, but I'm afraid it showed no difference on anything.
The cable is working just as the original one, so that's not the problem.
Anyone have any ideas?
I guess my main goal at the moment is flashing it back to stock and un-rooting so I can get it repaired.
You mind posting a screenshot, it's kinda hard to imagine what you see by what you read For all I know my imagination went from a red X to the corner to something like an X off battousai's face.
Then again, I'd be glad to help, provided you post screenies, would be a major help
Ah, yes, I will take screenshots of anything you want to see.
Right now im on ICS preview, and these are some snapshots WITH the cable connected.
The red "X" I'm talking about you can see on the first picture on the charging icon, this happened even when the wall charger was connected on gingerbread/overcome experience rom.
The other pictures you can see it says discharging. Now, this was taken when connected to the computer, and I guess that's normal, but it also happens exactly the same when connected to the wall charger that came with the unit.
If you want screenshots of anything else, ill get it asap!
I took a poorly image of the tab connected via USB, to my computer with Odin open, hopefully you can see what it says.
If not its just what happens, I don't get further.
By the screenshots, Is the language Swedish?
Then again thanks for providing the screenies
In your first screenshot that could be part of the theme, or was it never there previously? I don't really know if it's not charging or that's supposed to be the charging icon, because for some odd reason on ICS preview I don't see that red icon anywhere.
As for the tablet, the reason why you aren't detecting it seems as though you don't have the drivers on the PC, I don't know if you installed them or you didn't mention it because I never found it being mentioned in your reply. I know it sounds silly but the same thing happened to me when I was using the tablet, (originally my 3G series belonged to my dad who knew nothing about modding so he just gave it to me and said, "do your thing" ) He did also forget to mention that you require to have the drivers to detect it via Device Manager and MTP in general, shortly the COM port will show up aswell. Perhaps re-installing the drivers should do the trick?
Made me wonder how did you install ICS in the first place if you weren't able to have it read? But I realized you could have downloaded the zip file via the tablet, On another note, how did you install CWM in the first place? o.o
Hehe, almost! Its in Norwegian on the honeycomb picture.
The red "X" would show up whenever i was connected to the PC via USB, to indicate its not charging. It will however "trickle" charge, and take 24h to charge fully with no usage and turned off.
Yes, the red icon is not on ICS, it just says not charging in the about page, as you can see from the screenshot.
Drivers have been reinstalled two or three times on two different PC's, I don't believe this is the issue.
When I bought the unit, it was working 100%
USB was okay, I flashed and rooted the unit over to "Overcome Experience".
From there I transferred ICS preview via Bluetooth and installed that way.
Have you tried factory reset to make sure all modules are reset? Maybe the USB charge module in Overcome is conflicting.
Yes.
Factory reset 3-4 times on the two different roms. I've reset everything I could find, without success.
Perhaps it has gone faulty with the tablet's plug in port, someone had the same issue although it was his wire that was at fault, it detects the charge via USB but not enough volt's to be detected by the PC, has it been grounded? Seem's more likely :| Might have to get it checked in your local center perhaps, It's how I mentioned that any metallic object is able to relay electricity despite being broken or not, you may have a broken pin for all I know :|
Hi,
I'm having exactly the same issue with my 1 month old tab 7+. I tested it using my bosses charge cable and there is no issue so I need to go to the service centre for a warranty replacement on the cable.
Hope you sort out your issue soon!
Thanks, but I don't think I have any other choice to deliver it to Samsung Europe as a payable service to get it fixed.
Purchased on a American store, and I doubt they'll take it back with flashed software.
I'm not sure really, I'll see what I end up doing. Its not the cable, that's for sure.

Atrix wont charge only seen by PC in RSd or Fastboot mode

I just picked up a used atrix that the owner said wouldn't charge. I swapped a known good battery in it and was able to get it to boot up. Thinking the USB port probably need replaced I looked for damage but could not find any and all the water sensors are fine. It wont charge from AC or from my computer and I have tried with 3 different known good USB cables and 3 different known good wall units that provide at least 5v (2 were official motorola chargers). Oddly enough my computer only detects that the phone is plugged in if the phone is in RSD mode or fastboot mode. I used rsdlite to flash back the 4.5.91 sbf hoping that a factory restore would do some magic but still no charging or mass storage mode identification. Any ideas or do I need to get comfortable with a soldering iron?
rmriggin said:
I just picked up a used atrix that the owner said wouldn't charge. I swapped a known good battery in it and was able to get it to boot up. Thinking the USB port probably need replaced I looked for damage but could not find any and all the water sensors are fine. It wont charge from AC or from my computer and I have tried with 3 different known good USB cables and 3 different known good wall units that provide at least 5v (2 were official motorola chargers). Oddly enough my computer only detects that the phone is plugged in if the phone is in RSD mode or fastboot mode. I used rsdlite to flash back the 4.5.91 sbf hoping that a factory restore would do some magic but still no charging or mass storage mode identification. Any ideas or do I need to get comfortable with a soldering iron?
Click to expand...
Click to collapse
same problem here, hopefully someone finds a fix.
For the heck of it i created an active usb cable and re did the auto unlock procedure and flashed epinters latest cm10 build. After boot the charge indicator came on but still didn't appear to be charging. Rebooted into recovery and factory reset then powered it down. I then plugged it into my tablets usb charger that outputs at least 9v and for the first time it went to the charge screen. Now it seems that it's able to charge again finally.
Sent from my MB860 using xda premium
rmriggin said:
For the heck of it i created an active usb cable and re did the auto unlock procedure and flashed epinters latest cm10 build. After boot the charge indicator came on but still didn't appear to be charging. Rebooted into recovery and factory reset then powered it down. I then plugged it into my tablets usb charger that outputs at least 9v and for the first time it went to the charge screen. Now it seems that it's able to charge again finally.
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
how did you create an "active usb cable?"
thegogetter- said:
how did you create an "active usb cable?"
Click to expand...
Click to collapse
can i get an answer? mine still wont charge
thegogetter- said:
can i get an answer? mine still wont charge
Click to expand...
Click to collapse
Google it. In a nutshell, an active cable is a cable that has the fifth micro-USB pin (which is normally unused) connected to the (+) pin.

[Q] 5.1.1 update and charging differences

Hey guys,
Just got the 5.1.1 update to my g watch and i noticed some charging differences, namely i can no longer charge my watch with my pc (its an always on pc). I checked cables etc and all are fine, and it will still charge through an AC outlet. Ive tried usb 2.0 and 3.0 ports.
Just wondered if anyone else had noticed this behaviour? The charging indicator wont even show up when its plugged into my pc. Also noting that usb debugging still works through my pc and all is detected fine there
Norman
manor7777 said:
Hey guys,
Just got the 5.1.1 update to my g watch and i noticed some charging differences, namely i can no longer charge my watch with my pc (its an always on pc). I checked cables etc and all are fine, and it will still charge through an AC outlet. Ive tried usb 2.0 and 3.0 ports.
Just wondered if anyone else had noticed this behaviour? The charging indicator wont even show up when its plugged into my pc. Also noting that usb debugging still works through my pc and all is detected fine there
Norman
Click to expand...
Click to collapse
I have the same update, and have the same problem as you, I only noticed it last night when I put it on to charge, I charge mine every night on the same usb port and have had no problems till last night, like yours mine will only charge from mains now, I've tested all my usb ports and they are all working okay. I hope some one has an answer for it.
I´ve checked this and mine works perfectly with a 5m cable connected to a usb hub. I´ve checked with other cables and without hub, and this still works.
I was able to address the issue by rebooting the watch.
JohnnyK58 said:
I have the same update, and have the same problem as you, I only noticed it last night when I put it on to charge, I charge mine every night on the same usb port and have had no problems till last night, like yours mine will only charge from mains now, I've tested all my usb ports and they are all working okay. I hope some one has an answer for it.
Click to expand...
Click to collapse
So do i! Usb ports are working fine, my pc is custom built so i have specific ports designed for quicker charging of anything plugged into them
NYCArcana said:
I was able to address the issue by rebooting the watch.
Click to expand...
Click to collapse
If i reboot the watch whilst it is on the charger, it charges via usb in my pc - but if i take it off and put it back on, the problem returns, despite it still working with an AC charger, i'm assuming this is a software problem as android knows when its charging via usb or AC anyway. Hopefully a dev over here or the LG guys will fix it - i don't want to have to restart my watch every time i want to charge it, it's a pain in the arse and i shouldn't have to do it - i have a lack of AC ports in my room, hence i charge through my pc
manor7777 said:
If i reboot the watch whilst it is on the charger, it charges via usb in my pc - but if i take it off and put it back on, the problem returns, despite it still working with an AC charger,
Click to expand...
Click to collapse
Just checked - same behavior here.
Always fun to be a beta tester for Google. At least there's a workaround.
NYCArcana said:
Just checked - same behavior here.
Always fun to be a beta tester for Google. At least there's a workaround.
Click to expand...
Click to collapse
haha well, i can use an AC power source and charge my phone in my pc, they are both super close to me just my phone takes longer to charge
My watch was slower to charge I did notice that. Took an entire extra hour!
I have the same problem but I posted in the wrong thread (LG G Watch General)
http://forum.xda-developers.com/g-watch/general/watch-charging-update-to-5-1-1-t3115504
Hi
I have 2 chargers because I use one for travel. After updating to 5.1.1, one works and the other does not. I swapped the components and found it was the cable. I hope that this helps.
hallevison said:
Hi
I have 2 chargers because I use one for travel. After updating to 5.1.1, one works and the other does not. I swapped the components and found it was the cable. I hope that this helps.
Click to expand...
Click to collapse
All my cables seem to produce the same result, maybe it's just me - i tried the one that came with a quick charge charger and even that does the same thing. hmm, will pick up a new cable tomorrow and check it out!
I just had my watch on the charger and with out taking it off, restarted it and now it is charging. Definitely a bug of some sort
sent from a device using an app
manor7777 said:
All my cables seem to produce the same result, maybe it's just me - i tried the one that came with a quick charge charger and even that does the same thing. hmm, will pick up a new cable tomorrow and check it out!
Click to expand...
Click to collapse
I wouldn't bother. Some chargers just behave like USB devices to be able to charge older Blackberrys. I used the same cable with the PC and with a wall wart. Only the wall wart works unless I reboot the watch.
Thanks, most people seem to confirm its a bug.. That's what I love about xda, you can always find things like this. Thanks for all your help.
Hi, glad I found this thread.
I am having the same problem. It doesn't charge since the 5.1.1 update, but if it lays on the charger and I reboot it, it charges. If I take it off and put it back on, it doesn't charge and I need to reboot it again.
Have the same problem. After reboot, it charges on usb much slower but doesn't look like it (No charging icon). Otherwise I love the update.
Did you all factory reset after updating your watch? I also couldn't charge until I rebooted but it charges fine after the reboot.
Same issue
I can confirm the same behaviour. I have to reboot the g watch and then it start charging. Definitely a bug
Same here, watch was charging wen I went to sleep but charging stopped at around 60%
Verstuurd vanaf mijn Nexus 5 met Tapatalk
I've expressed my frustration over at the Android Wear help forum:
https://productforums.google.com/fo.../VRbw2FWOaiI;context-place=forum/android-wear
Oddly, my watch did NOT include the wall charger even though I got it new from Best Buy. Did anyone else not get a wall charger? I'm not the type to just blindly miss something as useful as a USB wall charger. I remember opening it up and saying to myself, "I guess I'll have to use my monitors USB port." I don't throw that stuff out. I still have the box and all the packing materials as well, and it's nowhere in there.

Elephone p9000 wont charge

Just received my awaited elephone p9000 today and had been using it for a couple of hours setting up, Doing an update etc. When i came time to charge it. To sum it up it used the supplied usb c cable to attempt to charge it on multiple usb chargers and tried it with two pc's with no success. When connected to the pc it did come up with 'This device has been linked" Then immediately followed by "this device has been unplugged" Or at least something along those lines. Today i went and purchased a micro usb to usb c adapter and managed to get it to charge momentarily then to find it stop then start again. I am now sitting on 1% power and not sure what todo. Any advice? I have warranty on it from gearbest fyi.
octan_3 said:
Just received my awaited elephone p9000 today and had been using it for a couple of hours setting up, Doing an update etc. When i came time to charge it. To sum it up it used the supplied usb c cable to attempt to charge it on multiple usb chargers and tried it with two pc's with no success. When connected to the pc it did come up with 'This device has been linked" Then immediately followed by "this device has been unplugged" Or at least something along those lines. Today i went and purchased a micro usb to usb c adapter and managed to get it to charge momentarily then to find it stop then start again. I am now sitting on 1% power and not sure what todo. Any advice? I have warranty on it from gearbest fyi.
Click to expand...
Click to collapse
When I first charged my P9000 it did not go over 50% until I updated to the newest OTA and rebooted the device after the last update.
But I have not encountered disconnects or anything like that.
You could also screw your device apart and remove the battery for some time, but as you have a valid warranty I would not recommend that.
Kooperativ said:
When I first charged my P9000 it did not go over 50% until I updated to the newest OTA and rebooted the device after the last update.
But I have not encountered disconnects or anything like that.
You could also screw your device apart and remove the battery for some time, but as you have a valid warranty I would not recommend that.
Click to expand...
Click to collapse
Thanks for the response. I wish i could get to 50% battery. Im currently trying to update to the newest OTA but its difficult.
octan_3 said:
Thanks for the response. I wish i could get to 50% battery. Im currently trying to update to the newest OTA but its difficult.
Click to expand...
Click to collapse
If you connect your phone to your PC, is it listed in the device manager? If yes, does your PC recognize it as Elephone p9000?
Have you installed the latest drivers for your phone? (http://bbs.elephone.hk/thread-1037-1-1.html#.VWgkX_RAU-0)
Maybe changing the connection type in the notifications (when plugged in) helps in any way ?
Have you tried a different lead? I know this sounds obvious but my brother had a similar problem with his P9000 when he first got it, he used my lead (for some reason my lead was different to his as I bought from a different supplier, dunno why mines a kinda thick white lead, my brothers was a kinda thinner blue Elephone lead) and it worked fine. Although I haven't come across anyone else on here that's come across an issue with the supplied lead.
Kooperativ said:
If you connect your phone to your PC, is it listed in the device manager? If yes, does your PC recognize it as Elephone p9000?
Have you installed the latest drivers for your phone?
Maybe changing the connection type in the notifications (when plugged in) helps in any way ?
Click to expand...
Click to collapse
It does multiple things when it connects at different stages
ON and connected to pc- With elephone cable the phone constantly displays the messages 'Charger has been linked' and 'device has been unplugged' within ~1 sec of each other and no connection is noticed on PC.
With the MICRO USB - USB C adapter nothing happens
Powered off and connected to pc- Charging symbol will flash momentarily every ~5seconds. Pc will ding repeatedly as it connects and disconnects
fastboot- Somehow connects and is recognised by PC
Ive managed to get it past 30% power but took ages todo from leaving it powered off and just flashing on and off charging
jotei66 said:
Have you tried a different lead? I know this sounds obvious but my brother had a similar problem with his P9000 when he first got it, he used my lead (for some reason my lead was different to his as I bought from a different supplier, dunno why mines a kinda thick white lead, my brothers was a kinda thinner blue Elephone lead) and it worked fine. Although I haven't come across anyone else on here that's come across an issue with the supplied lead.
Click to expand...
Click to collapse
I only have 2 leads unfortunately. The stock elephone and a micro usb to usb c adapter with a working micro usb attached. Ive ordered some more online and waiting their arrival. Im stuck on what todo
That is indeed very strange.
You could try to flash TWRP 3.0.2.1 via fastboot (http://en.miui.com/thread-58623-1-1.html, just use the TWRP for Elephone P9000 instead), but I would not recommend that as your connection is really unstable. The chance of bricking your device is much higher than the chance that your problem is solved.
If the leads you ordered do not help you should get it replaced.

Categories

Resources