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Hey guys, hope you can help with an issue I'm having with my Eris. A while back I dropped it in a parking lot and the screen broke. I upgraded to a Droid, but I got the screen fixed so my wife could have the phone. Everything seems to be working great, except for one problem. When you make a call, the screen goes to sleep as soon as you press the call button. When this happens, none of the buttons wake the screen up or end the call. The phone will wake up for around a second if you cover the light sensor, then uncover it, letting you end the call and then the phone is back to normal. I tried using Shakeawake and Screebl, neither worked.
I tried several different ROMs to see if it was just a weird quirk, but that didn't help. Currently running Jcase's Plain Jane with a mild overclock (710). Is there a way I can prevent the screen from sleeping? Seems easier than trying to get it to wake up. Seems like I remember a ROM that didn't sleep during calls, Espresso maybe?
If anyone can help or point me in the right direction, I'd appreciate it. Gladtm see the Eris community still going strong, things had gotten a little ugly when I left. Sorry if my post ran a little long.
Sent from my Droid using XDA App
Case?
Do you have a protective case on the phone? I had the same problem with my Eris after putting a case on it. The case interfered with the sensor on the top left of the phone.
There are a couple of things to try that I can think of off of the top of my head. One, under Settings > Call Settings > there should be a box to check to keep the screen on longer during the call. The other is to try pushing the trackball in and at the same time volume down. Surely not the most convenient way, but more so than not being able to not hang up a call or whatever. I honestly had this issue and a couple of other small problems that I ended up getting a refurb. One other thing that you could try before that is doing a nandroid back up and installing a Froyo based rom. I feel that it might be a 2.1 issue for some phones. I'm not sure why, but computers/phones can be finicky sometimes. Hope this helps!
it has to be a hardware issue since it started after the phone was dropped and across several different roms. i would see vzw about getting a refurb replacement. unroot it, put it back to stock and get a new one.
I did the same thing, dropped my eris off of the moving truck, and cracked the screen, I had been looking for something to fix that issue for quite a while, recently I installed Tazz Froyo v.4 and enabled the Settings => Call Settings => Keep Screen Awake function, ever since I have enabled that it hasn't locked up on me yet *knock on wood* Good Luck
Thanks for the replies everybody. I'll try the track ball trick, then installing Froyo tonight and see if that helps. I hadn't even looked at Froyo ROMs since I came back to XDA; when I left there was only one and it really couldn't even be called functional at the time. Glad the Eris is getting Froyo goodness too.
I do agree its probably a hardware issue, especially since when my screen was broken everything still worked fine, just couldn't see the display very well and it was ugly as sin. But looking at when this happens, I think if I can keep the phone from ever telling the screen to sleep, it would probably solve the problem.
If all else fails I'll try to get a refurb. Thanks again, and if anyone thinks of anything else, post it up.
Sent from my Droid using XDA App
Forgot to mention, the really weird thing is it only does it every other call. Thought that was pretty strange.
Sent from my Droid using XDA App
So i just upgraded to Tazz V5 and it started freezing again, from my research the problem that's causing the screen to lock up is the proximity sensor, when you cracked your screen it messed that up, my hunch is that in Tazz V4 that the proximity sensor isn't supported, so as a byproduct it doesn't turn the screen off for us Just my observation, let me know what you guys think
I have used HDMI about a dozen times and seven times after 15 minutes or more, the external display goes blank, the Razr freezes and then reboots. The only reboots I have gotten is when using HDMI. Has not mattered if just web browsing, games or playing vieo- same result. The Razr does not seem to heat up enough for heat to be the reason for the issue.
Anybody else having the issue? I will return this unit for another one.
Does it happen when you are on mirror display mode or on webtop mode? Or both?
I am asking because my Bionic does that same freeze/reboot thing but only when Im mirror(ing?). Its never happened while using the webtop. See if yours does the same thing.
My pops just got a Razr and Im gonna supe it up for him tonight, ill see if he has the same hdmi problem too. Ill follow up manana.
Sent from my DROID BIONIC using XDA App
I have only used mirror mode (no Webtop).
I have used Netflix and played a couple of games connected to my TV...no reboots.
I was on Wifi. Someone else mentioned this happening, they were on 4G tho. Since I'm in a bad reception area and my apt is a virtual dead zone...I cant really test it on 4G.
I did the OTA ICS update about a week ago and everything has been great so far. Today, my phone started acting up a bit, but it's an issue that has came and went all day.
Half of the time I tough the screen, it's like it registers it as 1 huge vertical click. For example, if I open the app page and try to flick through pages, every app in that column opens. If I try to type, it hits other keys in that column as well (IE backspace erases 1 character and puts a p in its place).
I tried wiping the cache & davlik cache, rebooting, checking running apps for anything that could be causing it, but nothing seems to be working. If it starts acting normal, it's only temporary. I'm not sure how well droid antiviruses work, but the avast one was supposed to have over 90% detection so I installed that but the scan came up clean. I used CWM to make backups before the jump to ICS, and after (after restoring apps with titanium backup). I made another backup and restored to right after I updated to ICS to see if the issue is still there, and it is.
I am currently restoring my pre-ICS backup. If the issue is there too, i'll try a factory reset. In the mean time, has anyone else had this issue or have any thoughts on how to fix it?
Schwaka said:
I did the OTA ICS update about a week ago and everything has been great so far. Today, my phone started acting up a bit, but it's an issue that has came and went all day.
Half of the time I tough the screen, it's like it registers it as 1 huge vertical click. For example, if I open the app page and try to flick through pages, every app in that column opens. If I try to type, it hits other keys in that column as well (IE backspace erases 1 character and puts a p in its place).
I tried wiping the cache & davlik cache, rebooting, checking running apps for anything that could be causing it, but nothing seems to be working. If it starts acting normal, it's only temporary. I'm not sure how well droid antiviruses work, but the avast one was supposed to have over 90% detection so I installed that but the scan came up clean. I used CWM to make backups before the jump to ICS, and after (after restoring apps with titanium backup). I made another backup and restored to right after I updated to ICS to see if the issue is still there, and it is.
I am currently restoring my pre-ICS backup. If the issue is there too, i'll try a factory reset. In the mean time, has anyone else had this issue or have any thoughts on how to fix it?
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Should have known that was a terrible idea, trying to restore it to the pre-ICS backup bricked it, but I got it back up and running on a fresh install of ICS, but the problem is still there. Sad to say, but it's likely the phone if nobody else is having this issue. I'll get it restored to my latest backup and unroot it so I have a functional phone until Verizon can do something about it. I'll keep this thread updated so if anyone else has a similar issue, they have an idea of what to do.
Flash ics again. The problem you reported happens when you try to use ur razf while charging right?
Cheers
Sent from my XT910 using xda premium
pedrotorresfilho said:
Flash ics again. The problem you reported happens when you try to use ur razf while charging right?
Cheers
Sent from my XT910 using xda premium
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Now that you mention it, yes. I thought it was doing it while not plugged in as well, but it hasnt done it all day. I plugged it in to test it, and it immediately started happening.
Are you using the original charger? We purchased an "oem" charger that makes all of our Androids go crazy. But nothing happens with other OS. I am aware it is a voltage issue though.
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g_mosh said:
Are you using the original charger? We purchased an "oem" charger that makes all of our Androids go crazy. But nothing happens with other OS. I am aware it is a voltage issue though.
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I am having that problem with the original OEM charger..but I don't care since I never use my phone while its charging
g_mosh said:
Are you using the original charger? We purchased an "oem" charger that makes all of our Androids go crazy. But nothing happens with other OS. I am aware it is a voltage issue though.
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I keep the original charger at home and take the charger from a previous android phone (1A charger) to work. I put one in the top outlet and the other in the bottom just now to test it. The other charger acts up by the 3rd app page change, while the original went 30-40 without a single issue. This is definitely interesting!
eyriiii said:
I am having that problem with the original OEM charger..but I don't care since I never use my phone while its charging
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Where I work now I have about an hour of work and 7 hours of doing nothing which is spent playing games/web browsing. My battery is usually down to 5-10% by the time I get off if it doesn't die. So, I started taking my charger and after its down to 10% I plug it in and continue what I was doing.
I can vouch for the wacky touchscreen issues while the phone is plugged in to a charger! It can be a huge pain in the ass at times.
Same problem here
Same problem here with the touch screen. Usually, it starts happening after the phone has been charging a little while, like 20-30 minutes.
I can unplug it, replug it, whatever, from that moment, the problem remains and it is really anoying, especially to type text messages or anything else...
I''m using the OEM charger and cable.
Interesting fact, I remember I had the same issue with my Nexus One.
However, it seems I have no problem at all with my car charger, which is plugged directly to the phone (no usb cable needed), with one one these system that allow you to change the part plugged to the phone. The brand is energizer. :good:
My issue has been happening for awhile but its gotten a lot worse lately.
My screen, when on, will randomly start "touching" places. When this happens, it appears as if a phantom finger is pressing various things and it is causing a lot of issues. Also when this happens, the 4 buttons on the bottom stop responding. i have to use the power switch to turn the screen off and then back on again.
any thoughts on how I might be able to fix this?
eldoon said:
My issue has been happening for awhile but its gotten a lot worse lately.
My screen, when on, will randomly start "touching" places. When this happens, it appears as if a phantom finger is pressing various things and it is causing a lot of issues. Also when this happens, the 4 buttons on the bottom stop responding. i have to use the power switch to turn the screen off and then back on again.
any thoughts on how I might be able to fix this?
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Are you rooted/flashed a rom? If you are you should definitely wipe everything a few times and flash a new rom. If you aren't I would perform a factory reset.
adamsaur said:
Are you rooted/flashed a rom? If you are you should definitely wipe everything a few times and flash a new rom. If you aren't I would perform a factory reset.
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It has happened across multiple roms. I will try again though.
If nothing else works, try SGS Screen Booster. My Rez has been having the same problem recently, and it's seemed to help quite a bit.
The right below the status bar, there seems to be a gap with what is and what isn't working properly, so I set everything to the max and lowered the response time to be as quick as possible.
Sent from my ADR6425LVW using xda app-developers app
Happens to me also. Do you have a screen protector maybe? That is what I always thought my problem was.
Certain chargers or USB cords with grounding issues can cause these problems. Does it only happen when it's plugged in?
I had one were it would cause the same issue when plugged into the laptop, but only while the laptop was plugged into the wall.
zourn said:
Certain chargers or USB cords with grounding issues can cause these problems. Does it only happen when it's plugged in?
I had one were it would cause the same issue when plugged into the laptop, but only while the laptop was plugged into the wall.
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+1 for this answer. had it happen when i bought a cheap cable from HK. Went with OEM, and now i dont have this problem
I have seen this charger issue as well
Sent from my ADR6425LVW using Tapatalk 2
The title of this thread would have me more excited if "rezound" was a young hot female.
sorry for the absence.
it happens I'd the phone is plugged in or not.
no screen protector or case on the phone either.
I have done a full wipe multiple times now and different roms as well.
Sent from my ADR6425LVW using xda premium
Eh, mine does this as well. It's been happening more often in the colder weather I get into. So I just turn off the screen and let it sit in my pocket for a minute so the screen can warm up, and then it works. I swear, these Asurion replacements suck.
I'm having the same issues with my Rezound. I also have a lot of issues with the soft keys not working now ( Far more often than the random screen touch issue ). They won't respond at all or they will start randomly start clicking. I also notice that when they stop responding usually I can put the phone to sleep, then wake it back up right away and they will start working about 10-15 seconds later. Even when they are working I often have to hit them multiple times before it takes. This happened with the stock rom. It started happening shortly after I received the most recent OTA update, however I assume that is simply a coincidence and nothing to do with the update. I flashed the phone recently with CM10 hoping it was an issue with the ROM itself but the problem persists. This is a shame too because other than the screen issue it seems that CM10 would have given the phone a new life as it looks and runs so smooth on the hardware. I highly doubt I will ever buy an HTC again, we have had two of them and they both start having hardware issues much faster than they should for what they cost.
Im using the unofficial cm10.1 build with no mods. i went through and wiped everything twice. cache, system, boot, battery settings, rotation settings. i flashed the latest at the time (build from 4/3/13) and now my phone is working properly again. no more hanging up on people caue it preses by itself, no more emergency dialing.
hope that helps anyone who might have the same issue.
Sent from my Transformer Prime TF201 using xda premium
I just picked up a Prime for $50. The guy said "sometimes it reboots itself". I knew I had heard of it before so $50 didn't bother me. I picked it up and when I got home I noticed it was bent. I Thought maybe that was causing something to short so I opened it up and straightened it (mostly as best I could) and it seemed to boot faster but still reboots randomly but only if it's being used. Never reboots while sleeping. Sometimes it hangs and I have to force it, other times it has no WiFi on the reboot and I have to reboot or again. I tried the double factory reset thing I read somewhere but it did a random reboot during initial setup with no apps on it not even connected to WiFi yet. Did I get a bad one? Any other way to fix it? No dock, no micro SD card in it, says there are no updates for it. It sat perfectly fine for 6 hours with no reboots without being used and as soon as I opened the play store it rebooted. Happens with our without being held so I'm fairly certain it isn't a short. Everything looked fine inside when I had it open. Help?
SumCanadianGuy said:
I just picked up a Prime for $50. The guy said "sometimes it reboots itself". I knew I had heard of it before so $50 didn't bother me. I picked it up and when I got home I noticed it was bent. I Thought maybe that was causing something to short so I opened it up and straightened it (mostly as best I could) and it seemed to boot faster but still reboots randomly but only if it's being used. Never reboots while sleeping. Sometimes it hangs and I have to force it, other times it has no WiFi on the reboot and I have to reboot or again. I tried the double factory reset thing I read somewhere but it did a random reboot during initial setup with no apps on it not even connected to WiFi yet. Did I get a bad one? Any other way to fix it? No dock, no micro SD card in it, says there are no updates for it. It sat perfectly fine for 6 hours with no reboots without being used and as soon as I opened the play store it rebooted. Happens with our without being held so I'm fairly certain it isn't a short. Everything looked fine inside when I had it open. Help?
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Go to settings and post the device info and kernel info for the tablet please (screenshot the whole screen will probably be easier).
It might be running a custom kernel and the voltages might be too low for your specific machine.
Tablet isn't really reliable enough to be used that long so I just took a picture. Sorry it's sideways, we all know how iPhones work lol.
SumCanadianGuy said:
Tablet isn't really reliable enough to be used that long so I just took a picture. Sorry it's sideways, we all know how iPhones work lol.
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That is the last official firmware and kernel that Asus released for the TF201 so it is not a custom kernel causing it.
At this point it might be worth you trying to flash a custom rom to see if it makes it any better because you don't really have anything to lose.
Another option is to sell it on ebay for the screen. You will more than likely get your money back off someone who just needs that part.
You thinking it's more software related? Would it make it through the flashing process without bricking?
It has to be software related I think. I was just able to run a full antutu benchmark with no reboots. There may be a more strenuous hardware test but I don't know what it is. I just figured I'd try to make it so the hardest thing I could think of and see how it went. I did leave it on a charger for about 20 hours or so. Wondering if maybe the battery could be an issue?
Edit: Open the Play Store, hit update all, accept all permissions, then it reboots. Seems most common when using Play Store or YouTube.
If it makes any difference if I turn in the tablets "performance mode" it reboots WAY less often. Could the battery be too weak? Idk Jay spitballing here.