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Newbie here having trouble with Remote Tracker 0.4.2-0 on my TMOUS HD2 and haven't found an answer yet. When I send email commands to RT, such as rt2#egp, my phone just sits there in standby and when I unlock it Outlook is open with the email message ready to send. Anyone have an idea why and what I need to do? When I go to Outlook Contacts>Menu>Options I get an error report, "A problem has occurred with poutlook.exe," then comes up with List view settings, that's it, I don't know if there is supposed to be more and not sure if this has anything to do with the message not being sent. Everything is stock except for a few added apps and I just did a hard reset before reinstalling my apps after some experimentation. I don't use Outlook or even set up an email account on phone and haven't made any tweaks I can think of that would effect Outlook.
I also noticed that the CELLID shows me to be in New Jersey when I'm actually in Texas, this doesn't seem to be of much use at all but I haven't tried changing CELLID settings from default.
Any insight would be greatly appreciated.
Pop45398 said:
I don't use Outlook or even set up an email account on phone and haven't made any tweaks I can think of that would effect Outlook.
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ummm,,, if you have no email set up, how do you expect it to send you an email?
samsamuel said:
ummm,,, if you have no email set up, how do you expect it to send you an email?
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I thought commands where you supply an email address (like, rt2#egp#[email protected]#password) would, if so configured, silently without intervention send to the supplied email addy without even having email setup in RT; however, I do have the email account in RT configured; I do not have Outlook, AOL, Yahoo, etc accounts set up in the HD2s mail app (I use Opera to go to my Hotmail account).
In RT's email setup I have only one option under Account, Activesync, is this correct?
Pop45398 said:
I thought commands where you supply an email address (like, rt2#egp#[email protected]#password) would, if so configured, silently without intervention send to the supplied email addy without even having email setup in RT; however, I do have the email account in RT configured; I do not have Outlook, AOL, Yahoo, etc accounts set up in the HD2s mail app (I use Opera to go to my Hotmail account).
In RT's email setup I have only one option under Account, Activesync, is this correct?
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no, you need an actual account set up that the phone can use to connect to an outgoing email server with. Just feeding it the email address you want to use is no good, as it has no m,eans to send to that address. Its a bit like giving a man with no telephone your phone number ad asking him to call you.
Choosing the activesync account wouldnt help either, as it would only send when the phone was copnnected and synced to outlook on a pc. (activesync isnt a real account, just an extension of teh outlook account on eth pc)
Hello,
I only have one email account set up to sync email. It is my MS Exchange account. I have it set for push.
Yet for some reason the icon on my home screen is almost always showing an incorrect number of new messages. If I open up outlook - then it seems to sync - not always synced even during key work hours - 8-8 (when I have it set for push).
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
I'm new to android so I'll give you what info I think might be important.
I have both background and autosync checked.
I have mail, contacts, calendar, update when opened checked. I have update schedule set for push between 8-8 every day.
I tried making both peak and off hours push - unfortunately that doesn't help either.
Weird, I've been using my gmail account on exchange (I like the HTC Mail application better than the gmail one) and have yet to have any issues. Hope you get it resolved since my gmail is working fine though I'm thinking it might be something on the ms exchange server's end.
lchupacabras said:
Weird, I've been using my gmail account on exchange (
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You use your gmail account on exchange? You forward your gmail email to microsoft exchange? Then have your business exchange server forwad to the 3D instead of just going direct from gmail to your 3D mail app?
I have multiple email accounts, most are gmail. I chose to access them through exchange because that allows me to use HTC mail, which has a unified mail box.
Regarding your initial problem, how many aspects of your email account are you syncing. For example, is it Inbox only or do you also sync outbox, sent, trash, deleted, etc. If you do the latter, I have noticed that the new mail count is off, because the app, after initial set up at least, will count mail synced in other folders that have at, some point be marked unread.
Going through the various folders and marking everything as read fixed the problem for me.
Hope this helps.
Sent from my PG86100 using xda premium
I am confused by those saying you are using exchange - I'm talking about using an MS Exchange SERVER. Are you sending your gmail to a microsoft exchange SERVER? I'm not talking about a gmail server or hotmail server but an actual server set up for a company that runs Microsoft Exchange. A server that when you access it from the web it says Microsoft Outlook Web Access or Microsoft Web App- Connected to Microsoft Exchange
I have only one email account I'm syncing which is on an MS exchange server. The only folders I sync are inbox and sent items. The only unread mail items I'll ever have on the server are items in my inbox. I'd like to have the icont on the home screen for mail messages show me the number of unread messages I have which are on an MS exchange email server (not forwarded from gmail or hotmail). I know other people using exchange servers that also have the incorrect number of items showing on their EVO 3D. My guess is people using gmail (direct from gmail servers) won't have this issue so I'm asking people who use MS Exchange servers. WM devices, WP7 devices and iphones from the same exchange servers show the correct number of messages.
i think it has something to do with the number of days you sync.
in outlook, mark all of your email as read (if you can do this).
hit refresh on your phone. it should say 0 unread for both.
from here you can figure out what is going on.
Thanks, I should be clear. It can be temporarily correct. FOr example if I open email on the phone and it syncs, and I open emails etc and go back to the home page and it shows no new messages which is correct.
But if I get a new email, then I open it on my computer and delete it. Hours later it will still show 1 new message on my home screen on the phone. I'd expect that sort of half assed issue if I was using pop but this appears to be something not implemented with sense or android.
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
boe said:
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
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Ok, first off, I don't have a 3D. I've got a Sensation on Tmo but I think they're pretty much the same phone.
I also had a few glitches when I tried out the Android Exchange client. But mainly I didn't like the draconian way it implemented my company's security policies and I said "screw it". I found a different client called Touchdown and gave it a whirl. I liked it so eventually I bought it. I'm not used to paying quite that much for an app when most of the others I use are cheap or free. But I use it a *lot* and it works very well. It's *much* better than the Android client imho.
Jye75 said:
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
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Thanks for letting me know this is normal for Android. I hope they fix it as it is one of my ONLY major issue with Android. This is my first Android phone and I like Android a lot. The phone as a phone sucks but that isn't Android's fault.
Hi,
Has anyone had any problems with the default Email client on the Prime (not the Gmail one)? I seem to have a problem if I have two email addresses configured in the Email client. The first account (mine) works perfectly fine, but the second account (my wifes) seems to randomly delete emails from her mailbox on the Prime. Sometime it will delete all of the emails that it has stored in memory but other times it will only be a few.
Anyway have a similar issue like this? Its really annoying!
That is pretty strange, what kind of accounts are they? (Exchange, IMAP, etc...)
I'm running 5 different accounts, and have no problems
I also struggled with the included email app. I have 8 email accounts that I need to use, and got tired of pulling my hair out. I installed "enhanced email", and paid the $9.99 for the program, and have never looked back.
The app is super easy to set up accounts, and has all the preferences that I need for each account (check on a schedule, do not check, delete or don't delete from the mail server, etc.)
A bit pricey, but in my opinion well worth the money. If you go to the play store and search for the app, then go to the author's forum mentioned in the write up, you can get a link to a free trial download.
George
They are pop3 accounts from my ISP. Yesterday I deleted my wife's account and re-added it to see if that fixes anything. If it continues I will have to look at 3rd party clients.
Sent from my Transformer Prime TF201 using XDA
Hey guys,
I have something weird going on. I have my main Gmail account set up on my phone with different send-as addresses. I also have a .edu address set-up as one of my send as addresses, but whenever I try to use it from my phone it always switches to main Gmail account address.
(I also have my account setup so that all the different send-as addresses also have their emails coming into my one account, but I don't think that matters)
The only way I found that my phone be able to send emails from my .edu address was by setting my .edu address as my default replying address via my computer, but I want to be able to select email addresses to send from and not have that (my .edu account) be my default replying-address. If anybody knows a workaround please let me know.
(I have a Galaxy Nexus with 4.2.1 JB and the Gmail app that comes with it as well)
Greets all,
Was wondering if anyone might have this issue. I setup my phone to grab my emails, I set it up as an IMAP so that this way I could get the emails but keep it on the server, so this way I can download it on my computer into outlook later on. Up until the One max, I never had an issue and always set it up the same way, I recently just noticed that after I read a email and if I delete it from the phone it seems to delete it off the server as well. I tested this out by sending myself an email and then deleting it, then going into outlook to receive the email but it wasnt there. If I got into the server its in the deleted folder and not in the inbox as it should be.
Anyone else notice this?
Well I just tried something else, I just set it up as a POP account, and it works as IMAP, Hmmm I wonder if they messed up and named them wrong, where Imap is suppose to be pop and pop is suppose to be IMAP.
Still curious to see others responses.
When i click Add account, it shows Other(POP/IMAP)
Screen shot attached for your reference, what do you get?
Same thing except I dont have Gmail or Yahoo in the list, just the other three, but thats not where the problem is, its after you pick Other/pop3. Long story short: I have my own email, I set it up through aol a long time ago when they were giving away domain names for free, then they dropped it and I had to get it registered through another place to keep it, but I still can use aol's mail settings in outlook to get me mail. The problem is I can see the email on aol's site, and download it to my outlook, but the first way I set it up on the phone I would see it on the phone and then delete it, when I go into outlook it would say no mail, but if I went to aol's site and looked in the trash it was in there where its not suppose to be, its suppose to be in the inbox to be downloaded to my outlook. But when I changed the setting to pop setting, it is working as Imap should.
AngelDeath said:
Same thing except I dont have Gmail or Yahoo in the list, just the other three, but thats not where the problem is, its after you pick Other/pop3. Long story short: I have my own email, I set it up through aol a long time ago when they were giving away domain names for free, then they dropped it and I had to get it registered through another place to keep it, but I still can use aol's mail settings in outlook to get me mail. The problem is I can see the email on aol's site, and download it to my outlook, but the first way I set it up on the phone I would see it on the phone and then delete it, when I go into outlook it would say no mail, but if I went to aol's site and looked in the trash it was in there where its not suppose to be, its suppose to be in the inbox to be downloaded to my outlook. But when I changed the setting to pop setting, it is working as Imap should.
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Ah okay, i got your problem... i don't know why imagined that you PC was missing IMAP, but was that not the IMAP was supposed to work..., 2 way communication = IMAP
POP vs IMAP
If you're trying to decide between using POP and IMAP, we encourage you to use IMAP.
Unlike POP, IMAP offers two-way communication between your web Gmail and your email client. This means when you log in to Gmail using a web browser, actions you perform on email clients and mobile devices (ex: putting mail in a 'work' folder) will instantly and automatically appear in Gmail (ex: it will already have a 'work' label on that email the next time you sign in).
IMAP also provides a better method to access your mail from multiple devices. If you check your email at work, on your mobile phone, and again at home, IMAP ensures that new mail is accessible from any device at any given time.
Finally, IMAP offers a more stable experience overall. Whereas POP is prone to losing messages or downloading the same messages multiple times, IMAP avoids this through two-way syncing capabilities between your mail clients and your web Gmail.
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pradeepvizz said:
Ah okay, i got your problem... i don't know why imagined that you PC was missing IMAP, but was that not the IMAP was supposed to work..., 2 way communication = IMAP
POP vs IMAP
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Okay you missed the whole point here. When I chose IMAP with my email on my phone, and then delete it from the inbox (select and hit trash can) its suppose to delete from the phone inbox, but should show up as new in my outlook 2010 on my pc as new. It doesnt show up at all. If I go to a web browser and login into my email, its in my trash folder and not in my inbox as it should be.
Now if I change the setting on the phone FROM IMAP to POP, THEN is works correctly as IMAP.
they way i have always thought of imap to work is , as the other poster mentioned: 2 way communication.
if i delete mail on the phone (imap), then on my web based email, that same email will be deleted there.
if i move an email from , say, inbox to some other folder on my phone, then on the server it too will get moved there.
this is how imap is supposed to work? at least that is how it has worked for me over the years...
i have 4 email accounts on my own email server. i use gmail to fetch that mail and i also use my web based interface to access it. the mail is synced everywhere its supposed to be.
i have the all set to imap, not pop.
marctronixx said:
they way i have always thought of imap to work is , as the other poster mentioned: 2 way communication.
if i delete mail on the phone (imap), then on my web based email, that same email will be deleted there.
if i move an email from , say, inbox to some other folder on my phone, then on the server it too will get moved there.
this is how imap is supposed to work? at least that is how it has worked for me over the years...
i have 4 email accounts on my own email server. i use gmail to fetch that mail and i also use my web based interface to access it. the mail is synced everywhere its supposed to be.
i have the all set to imap, not pop.
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me too... yes that's how IMAP works, i am guessing OP has some little confusion on it..
I do understand this, but coming from a samsung galaxy note, this wasnt the case. On computers it did work this way, but every phone I've had and including the Note did not work this way, this is the first time its functioning this way, which I thought was odd.