Hi guys,
Last week my rooted S2 was getting recognized on my PC and my friend's PC. But today when I tried, both Kies and mass storage are not getting recognized. Things I have tried -
1. Reinstalling Kies.
2. Reinstalling all drivers.
3. Some websites said some cache may be causing this issue; searched for all cache and deleted the long file names.
4. Phone is not getting detected by Odin either.
5. Wiped cache partition in recovery.
I'm planning to do a factory reset as a last resort after backing up apps with Titanium backup.
The issue started after I had flashed my S2 with MIUI rom. Now I went back to stock ROM and deleted all MIUI backup but still facing this issue. Please help!!
Note - When I plug in the phone, it says MTP connected and gets charged, but PC is not recognizing the device.
Thanks!
have you tried unticking/ticking usb debugging?
Try with the phone connected to pc and if that doesn't work try unconnecting first.
Does anyone know why the new KIES is not detecting??
@thevarunfactor : I am facing the same problem of Kies not detecting my phone.
@Killall : Your answer is NOT CLEAR and very CONFUSING!
I am facing a new problem with the latest version of Kies (Kies_2.0.3.11082_152_2). It fails to connect with the phone and shows the error, "cannot start service on this device. Pls disconnect and reconnect the device". What does this mean? Have tried everything. From re-installing Kies to re-installing device drivers using the Connection Error Resolution thing in the Tools menu of Kies. It was connecting fine till yesterday.
My laptop has Windows 7 Home Premium which is fully updated. And my phone is CF Rooted KF3 with Stock Kernel. Does anyone know what's wrong?
---------- Post added at 05:51 AM ---------- Previous post was at 05:25 AM ----------
Ok. Never mind. I fixed it. Don't know if it is a permanent fix though. This is how I did it........Tick the USB Debugging option first and then connect. It will install a few drivers. Then disconnect and Un-tick the USB Debugging option, then reconnect. It starts recognizing. I guess there is some issue with Laptops using Windows 7 x64
Thanks guys.. But still facing problems.. Now I even wiped all the data and did a factory reset.. Still I'm facing problems
Style Icon said:
@thevarunfactor : I am facing the same problem of Kies not detecting my phone.
@Killall : Your answer is NOT CLEAR and very CONFUSING!
Not at all turn USB debugging off and try Turn USB debugging on and try .
I am facing a new problem with the latest version of Kies (Kies_2.0.3.11082_152_2). It fails to connect with the phone and shows the error, "cannot start service on this device. Pls disconnect and reconnect the device".
Latest version of Kies seems problemnatic for many .
---------- Post added at 05:51 AM ---------- Previous post was at 05:25 AM ----------
I guess there is some issue with Laptops using Windows 7 x64
No issue with Win 7 x64
jje
Click to expand...
Click to collapse
Related
Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Skinn0 said:
Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Click to expand...
Click to collapse
I had same thing. In my case few times unplug the cable and plug back in helped. Weird but true. You can check if you can make connection via wi-fi ( kies wi-fi in phone settings) i was able to do it from very beginning before i got kies via cable sorted out.
Make sure your phone is unlocked when you plug it in. I spent a bit of time trying to get it talking initially including rebooting my phone, the PC, the phone & the PC. Turned out unnlocking the phone did the trick.
in settings/applications/development, make sure the USB debugging box is unticked.
I've tried those things too.
My notebook notice my sgs2 thats no problem, the problem is my notebook doesn't install the
Samsung_android and cdc serial driver. Those 2 fail.
Wierd thing is that it can connect as mass storage.
make sure you have no apps running! and USB debugging isn't ticked.
go onto stock TW launcher [will not work with launcher pro Etc AFAIK].
open task manager, clear all running apps and clear Ram. then open Kies and when loaded connect USB.
that's how i get it to work for me anyway
Rumble
That's what i tried to. But thats not the problem. Problem is that my laptop doesn't installs the cdc serial driver.
Sent from my GT-I9100 using XDA Premium App
Driver reinstall from within Kies ..
jje
JJEgan said:
Driver reinstall from within Kies ..
jje
Click to expand...
Click to collapse
I've also tried that, it didn't work..
I've discovered what the problem is...
My browcli.dll file is corrupted and thats why it can't install the drivers correctly.
I had this exact problem, so I followed some advice I found on the web somewhere
1) uninstall kies
2) re-install kies but choose english US, as they seem to have missed out the CDC drivers for other languages!
Skinn0 said:
Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Click to expand...
Click to collapse
STEPS TO USING KIES with a Samsung Galaxy S2 (SII, eye eye, anything you want to call it on Windows 7 vista or XP
1.Ensure your USB Debugging feature is not checked (when some stores copy your contacts from one fone to another, they check this box. USBD will F up your KIES.)
2. Stop your antivirus from your stock app manager.
3. Kies running on cuomputer, and phone at a home screen, plug it in.
voila.
If you have been using multiple phones over usb, or trying to root phones etc, i suggest you recover you delete any trace of usb or phone drivers on your machine, and repair your windows install. then try again.
This is how I fixed it for my scenario:
My Scenario:
few days back my SGS2 stopped recognizing apps installed on SD Card and I keep on getting "Force Close" error for installed (3rd party) apps on phone. I installed Kies on PC to backup my data before rooting my device, but Kies 2.0 was unable to read my phone. That's why i came here..
My Fix:
I uninstalled all downloaded (3rd party) apps and that fixed the issue. In all I removed more than 20 apps, that were installed on phone.
RCA:
I believe some 3rd party app or apps were messing up with my phone, my sdcard, my Kies. Anyways I am planning to root the device so my sole intention is to take back up of my data (pics, vids to be specific)
Suggestion:
1. Try connecting to Kies, after removing SD Card. It will narrow down if prob is with SDCard or SDCard data
2. Try uninstalling apps 1 by 1, to see which one is the culprit.
I had the same problem of Kies unable to connect to my phone. I could charge the phone, see it in the devices, connect through mass storage mode. Kies would even detect the phone when plugged in, tried to connect and would hang. I tried the usual steps (updated Kies, verified USB debugging is off, terminated all apps on the phone), but nothing worked.
I just rooted my phone and was concerned that something might have gone wrong in the process, resulting in the connection error, though every thing seemed to be normal. Out of desperation, I tried the diagnose connection problems button in Kies and Kies reinstalled the driver, tried connecting and rebooted the system. I tried again and this time it took much longer to install, but worked.
I suggest rebooting the system, before reinstalling Kies, as it worked after the reboot.
Has the new version of KIES STOPPED recognizing ROOTED/Flashed phones??? Why is there no answer from any DEVELOPER/SENIOR Forum Member about this since yesterday? This problem is being faced by many people. Please treat this as URGENT MATTER!
I am facing a new problem with the latest version of Kies (Kies_2.0.3.11082_152_2). It fails to connect with the phone and shows the error, "cannot start service on this device. Pls disconnect and reconnect the device". What does this mean? Have tried everything. From re-installing Kies to re-installing device drivers using the Connection Error Resolution thing in the Tools menu of Kies. It was connecting fine till yesterday.
My laptop has Windows 7 Home Premium which is fully updated. And my phone is CF Rooted KF3 with Stock Kernel. Does anyone know what's wrong?
Ok. Never mind. I fixed it. Don't know if it is a permanent fix though. This is how I did it........Tick the USB Debugging option first and then connect. It will install a few drivers. Then disconnect and Un-tick the USB Debugging option, then reconnect. It starts recognizing. I guess there is some issue with Laptops using Windows 7 x64
Have you tried with usb debugging off?
Edit: looks like you found my answer as I was typing
Sent from my GT-I9100 using xda premium
Judged by the number of recent posts i would say you are correct latest |Kies has connection/ cannot update this firmware problems .
As Samsung have taken steps to counter the reset of custom rom counter this may be a further tightening .
jje
Does anyone have a clue how to fix that issue then with Kies not being able to check for the latest firmware if you flashed your phone? I can see this becoming troublesome in the future.
Roll back Kies to an earlier version .
jje
It's broken for standard phones too...rooted phones have not been singled out for special (mis)treatment.
---------- Post added at 12:52 PM ---------- Previous post was at 12:37 PM ----------
Style Icon said:
Ok. Never mind. I fixed it. Don't know if it is a permanent fix though. This is how I did it........Tick the USB Debugging option first and then connect. It will install a few drivers. Then disconnect and Un-tick the USB Debugging option, then reconnect. It starts recognizing. I guess there is some issue with Laptops using Windows 7 x64
Click to expand...
Click to collapse
Where is this USB debugging option to be found?
I noticed that by rolling back to 1.0.2.11071_128 the problem is here too (now?).
jeremy_norbury said:
It's broken for standard phones too...rooted phones have not been singled out for special (mis)treatment.
---------- Post added at 12:52 PM ---------- Previous post was at 12:37 PM ----------
Where is this USB debugging option to be found?
I noticed that by rolling back to 1.0.2.11071_128 the problem is here too (now?).
Click to expand...
Click to collapse
Menu / settings / application / development
Sent from my GT-I9100 using xda premium
Hi,
I have got a new Galaxy SIII and I am unable to connect it to my PC.
I have windows vista service pack 2. I have installed the samsung mobile usb driver and also MTP driver from microsoft, but the issue remained the same
the error message says
"Please consult your device manufacturer for assistance getting this device installed
Samsung mobile MTP device failed"
Same happens for PTP too..
Please advice how to resolve this.
Please consult your device manufacturer for assistance getting this device installed
Samsung .com
Download Kies includes USB drivers .
jje
JJEgan said:
Please consult your device manufacturer for assistance getting this device installed
Samsung .com
Download Kies includes USB drivers .
jje
Click to expand...
Click to collapse
That was a helpful answer NOT!
Problem still persists
JJEgan said:
Please consult your device manufacturer for assistance getting this device installed
Samsung .com
Download Kies includes USB drivers .
jje
Click to expand...
Click to collapse
Tried installing kies.. The problem persists.. Please help with a solution
landgateblue said:
That was a helpful answer NOT!
Click to expand...
Click to collapse
Dumbo for someone that had not installed Kies that is the correct answer .
jje
---------- Post added at 06:56 PM ---------- Previous post was at 06:53 PM ----------
cool_tuton said:
Tried installing kies.. The problem persists.. Please help with a solution
Click to expand...
Click to collapse
Kies installed connect with Samsung USB cable to a mainboard port only .
Power off phone reboot PC connect phone and let windows find USB drivers .
Run Kies let Kies find the phone .
That fails a Google search may help as its a multi answer problem .
jje
JJEgan said:
Dumbo for someone that had not installed Kies that is the correct answer .
jje
---------- Post added at 06:56 PM ---------- Previous post was at 06:53 PM ----------
Kies installed connect with Samsung USB cable to a mainboard port only .
Power off phone reboot PC connect phone and let windows find USB drivers .
Run Kies let Kies find the phone .
That fails a Google search may help as its a multi answer problem .
jje
Click to expand...
Click to collapse
I have tried all that... Still it fails... I guess it may be an issue with my PC... Would try with another PC now..
I have the same problem and I have tried it on two different computers with the Galaxy S3. Both computers are running Windows 7 64 bit. My son also has the S3 with a Mac computer. after installing Kies he has no problems. I guess Samsung needs to work on the drivers for windows as I have seen that many people are having problems. Call Samsung and report the problem (I did). The more people that call the faster it will be resolved.
i had this problem. pc didnt recognize it. took it to my brothers pc and still didnt work. it got fixed when i factory reset the phone and boom it worked on my pc running windows 7 64bit. and it also worked on my brothers pc
Well I finally found a solution - my son brought his S3 over and it worked so I figured I needed to do a factory reset of the phone, after I did that it connected without any problems. Doing a factory reset was a real pain since it also wipes out the 16gb of internal memory, and naturally I had to reinstall all my apps but it worked and I can connect without any problems. (Windows 7 64 bit laptop and desktop).
Hello All,
i had a problem with my phone every time plugging in galaxy s3 into windows (xp or 7) i kept getting no hardware id found after flashing my last rom.
just thought i would share how i resolve. very simple steps...
power off and remove battery
uninstall any drivers from windows
insert battery
power on device
once fully booted plug device back into windows and let it search for drivers.
all "should" now be working.
just thought it would be helpful to share as took me a while to find information online.
Got the same problem, with the difference that my S3 is fresh out of the box. Installed kies, drivers. Tried all of the usb-ports but nothing seem to work.
Was looking to root it but the connection (looks to me) would be an must...
W7
64 bits
Standard instructions are to use Samsung cable and a USB port on the motherboard .
jje
JJEgan said:
Standard instructions are to use Samsung cable and a USB port on the motherboard .
jje
Click to expand...
Click to collapse
jups, tried several cables and all of my usb-ports. Still no marriage between phone and desktop
funnily enough i just had this happen to me on my win 7 64bit ultimate, havent flashed any new roms just stock with cf root. All of a sudden my comp gave the sound effect if something was disconnected and I just got hardware id missing.
It did resolve itself though after I rebooted both phone and pc so unfortunately cant narrow it down further.
sandeman11 said:
Got the same problem, with the difference that my S3 is fresh out of the box. Installed kies, drivers. Tried all of the usb-ports but nothing seem to work.
Was looking to root it but the connection (looks to me) would be an must...
W7
64 bits
Click to expand...
Click to collapse
Is KIES loading while you are trying? If so, shut it down.
I've never had to load drivers. Windows always finds them on it's own.
missing hardware id (Win7 64 Home)
Same Problem for me.
I have never used Kies, but installed des Samsung Driver Package Ver. 1.5.6.0 .
For 3 month all worked fine with 2 Galaxy S III, 2 S II and 1 S I.
Since yesterday i have this trouble. Reinstall drivers, shut down phone... nothing helps. Changing USB-Ports, nothing...
Running on Stock XXBLG8 wird Syiha 1.5 or Speedmod K1-8 Kernel.
Would be fine if there is a fix or at least idea how to solve this
Just so everyone knows, the way i fixed this was very simple.
1. Uninstall Kies and All Drivers
2. Reboot Into Recovery (If Roooted)
3. Wipe Cache and Dalvik
4. Fix Permissions
5. Install LG8 Rom (rom installer from UpdateMe)
6. Reboot Phone
7. Disconnect From Internet (PC/MAC)
8. Re-Install Kies
9. Connect Phone to PC/MAC
10. Let Phone Install Drivers Again with Kies
11. Should Be Good-to-Go
1
-On Control Panel go to Programs and Features find Samsung mobile USB drivers and uninstall it, conect phone on PC via USB cable and wait for drivers to install.
or
2
-Use Kies and klik Troubleshoot problems with connectivity
That should solve the problem
nexusino said:
1
-On Control Panel go to Programs and Features find Samsung mobile USB drivers and uninstall it, conect phone on PC via USB cable and wait for drivers to install.
or
2
-Use Kies and klik Troubleshoot problems with connectivity
That should solve the problem
Click to expand...
Click to collapse
I actually tried that and didnt work for me so i started from scratch as if the PC never connected with the phone before.
nexusino said:
1
-On Control Panel go to Programs and Features find Samsung mobile USB drivers and uninstall it, conect phone on PC via USB cable and wait for drivers to install.
or
2
-Use Kies and klik Troubleshoot problems with connectivity
That should solve the problem
Click to expand...
Click to collapse
this worked for me but i have to repeat the process every time in reconnect my phone to the pc
It works
Hi guys,
I think I figured it out.
I was reading posts about this issue on multiple forums and there was one that caught my attention (I cannot remember where it was exactly- it was late in the night).
The thing is that the current Windows running PC's (or most of them) does not have the latest drivers and updates installed.
First I tried connecting my Galaxy S3 to the PC (which was not updated) and had the same errors you guys have. Then I connected it to my home laptop and this did not work as well. Today when I went into the office (@work) i tried again there and it worked flawlessly. Then it hit me:
The IT dept keeps the laptops and all the infrastructure up to date (including Windows updates). Therefore I tried again at home but this time with Windows up to date and guess what...it worked on both PC and laptop !
What I did (please keep in mind that all of my laptops and PC's are running Windows 7 - not sure if it works on older Windows versions):
1) Uninstall Kies and the related USB driver it installs (Control panel -> Programs and features)
2) Let Windows install the latest updates (Control panel -> Windows Update) and let it reboot your machine and finish installing things.
3) After you're logged back into Windows just plug your USB cable into the phone and PC/Laptop on any of the USB ports and it works !
Hope this helps !
Regards,
Mike
wtf i update kies software, here the same problem. :crying::crying:
i reinstall Kies more then 3x, but the problem is exist!
i try other usb connection, same problem..
now when i connect my Galaxy S2, same prob.
and all that after i update Kies Software to 2.3.
Where can i found an older Version?
Greetings
---------- Post added at 10:34 PM ---------- Previous post was at 10:17 PM ----------
Samsung Composite Driver is exactly the Problem on Windows 7 X64!
I installed these drivers SAMSUNG_USB_Driver_for_Mobile_Phones and this solved my problems with the ID issue. Here is the link https://www.dropbox.com/s/fm9b12xy3r0t07b/SAMSUNG_USB_Driver_for_Mobile_Phones.zip. Good luck guys
i try it with only Windows Update Driver that was not the Solution, that was without ADB Support..
I resolve the Problem, :good: if anyone have the Problem further, try this..
- uninstall all Samsung Driver & Kies from your System
- then you need the tool USBDeview
- uninstall with that tool all unused or Samsung USB Driver from your Sys
- Reboot your Machine
- after that clean your registry (example with CCleaner)
- Reinstall or Update your Motherboard System Driver (Only USB)
- Reboot your Machine
- Install Now Samsung Kies again
- again Reboot your Machine
- and last disable USB Debugging on your Phone and activate it again
now you can plug your Device and hopefully with MTP and ADB Support and without Hardware ID Error.
Best Regards
This happened to me since I updated Kies. What works for me:
Go to settings -> more (under data usage) -> USB Utilities -> connect storage to PC -> OK
Windows now does recognise the phone and you can browse the phone as a drive. Kies will give you an error.
Turn off USB Storage, disconnect the phone.
Take out the USB cable and put it back in and Windows should detect the phone properly now and Kies will recognise it too.
this worked for me first time
Flashed rom, new error of mulfunctional USB and not recognized phone on USB. Interesting is, that another phone, but the same type, same ROM was recognized. Nothing from above helped (reinstalled progs, restarts, reinstalled ROM, tweeking in kies)
Helped only reinstalled drivers posted above by gee2012 (SAMSUNG_USB_Driver_for_Mobile_Phones)! Thanks for this.
gee2012 said:
I installed these drivers SAMSUNG_USB_Driver_for_Mobile_Phones and this solved my problems with the ID issue. Here is the link https://www.dropbox.com/s/fm9b12xy3r0t07b/SAMSUNG_USB_Driver_for_Mobile_Phones.zip. Good luck guys
Click to expand...
Click to collapse
Big thanks, these drivers sorted it out for me though the ones you hosted have gone from your dropbox I found more easy enough because of the name you supplied.
Just out of interest are those having this problem using an AMD chipset or a gigabyte motherboard? My main PC has both and its the only system I am having this issue with.
had this happen again after flashing a new rom from a full wipe. un installed the drivers then reconnected and fixed the issue.
Zrbyte said:
Big thanks, these drivers sorted it out for me though the ones you hosted have gone from your dropbox I found more easy enough because of the name you supplied.
Just out of interest are those having this problem using an AMD chipset or a gigabyte motherboard? My main PC has both and its the only system I am having this issue with.
Click to expand...
Click to collapse
Funnily enough yes, I am using a FX-6100 and a GIGABYTE GA-970-DS3
Hi guys i recently bought a galaxy s3 and i'm trying to connect it with my PC to transfer songs apk's movies and etc. The thing is tha when i first tried to connect it i got a message that a file is missing with the name "wsadb.sys" after a little search i learn that it needs kies for the connection so i install the program and after i tried again i got another message a different one this time :
"Cannot Install this Hardware.
There was a problem installing this hardware: MTP Device
An error occurred during the installation of the device.
The filename, directory name, or volume label syntax is incorrect."
can someone help me with that please???
Try the Samsung USB drivers first
Basics read first.
http://forum.xda-developers.com/showthread.php?t=2344125
Critical you read the first two posts .
JJEgan said:
Try the Samsung USB drivers first
Basics read first.
http://forum.xda-developers.com/showthread.php?t=2344125
Critical you read the first two posts .
Click to expand...
Click to collapse
nothing i got the same message
"Cannot Install this Hardware.
There was a problem installing this hardware: MTP Device
An error occurred during the installation of the device.
The filename, directory name, or volume label syntax is incorrect."
isn't there any one else who had the same problem?
Haven't had this problem myself.
But what you can try is going to device manager and there searching for you phone and removing the drivers.
Then install the samsung USB drivers or KIES. And after that connecting your phone.
You can also try another USB port. And try to switch between USB2 and 3 ports. Sometimes the USB3 drivers installed can make a fuss with the connection.
I hope this helps
Kies give away, only drivers
Then start the download or cwm and connect to pc.
Pc installs/driwers,mtp/ itself in this mode
MuerteDiablo said:
Haven't had this problem myself.
But what you can try is going to device manager and there searching for you phone and removing the drivers.
Then install the samsung USB drivers or KIES. And after that connecting your phone.
You can also try another USB port. And try to switch between USB2 and 3 ports. Sometimes the USB3 drivers installed can make a fuss with the connection.
I hope this helps
Click to expand...
Click to collapse
i have tried with only the usb drivers then only with the kies and then with both installed but still getting the same message, i tried all my usb ports but it keeps asking me to install the software automatically or with specific location i choose the automatically and then i get the same message i don't understand why is that happens only to me this is getting boring
misacek said:
Kies give away, only drivers
Then start the download or cwm and connect to pc.
Pc installs/driwers,mtp/ itself in this mode
Click to expand...
Click to collapse
micasek can you explain me please? i didn't understand very well what you meant
Me too did not work, the connection, USB to PC
Uninstal,, kies, only the driver, switched on, tuned to the USB, the phone and the is put into
mode or download recowery, then PC will pull what is needed.
Sorry for the language?
---------- Post added at 06:42 PM ---------- Previous post was at 06:34 PM ----------
here driwers
https://app.box.com/s/btykxuvk6viq6dz4lf18
This is just a repeat of usual answers posted to this question
use Samsung USB cable
clean your usb ports
use mainboard usb port
delete all drivers from the usb port totally remove Kies and re install
Backup data and factory reset phone .
Use another PC .
Take to a service centre .