Hi,
I have got a new Galaxy SIII and I am unable to connect it to my PC.
I have windows vista service pack 2. I have installed the samsung mobile usb driver and also MTP driver from microsoft, but the issue remained the same
the error message says
"Please consult your device manufacturer for assistance getting this device installed
Samsung mobile MTP device failed"
Same happens for PTP too..
Please advice how to resolve this.
Please consult your device manufacturer for assistance getting this device installed
Samsung .com
Download Kies includes USB drivers .
jje
JJEgan said:
Please consult your device manufacturer for assistance getting this device installed
Samsung .com
Download Kies includes USB drivers .
jje
Click to expand...
Click to collapse
That was a helpful answer NOT!
Problem still persists
JJEgan said:
Please consult your device manufacturer for assistance getting this device installed
Samsung .com
Download Kies includes USB drivers .
jje
Click to expand...
Click to collapse
Tried installing kies.. The problem persists.. Please help with a solution
landgateblue said:
That was a helpful answer NOT!
Click to expand...
Click to collapse
Dumbo for someone that had not installed Kies that is the correct answer .
jje
---------- Post added at 06:56 PM ---------- Previous post was at 06:53 PM ----------
cool_tuton said:
Tried installing kies.. The problem persists.. Please help with a solution
Click to expand...
Click to collapse
Kies installed connect with Samsung USB cable to a mainboard port only .
Power off phone reboot PC connect phone and let windows find USB drivers .
Run Kies let Kies find the phone .
That fails a Google search may help as its a multi answer problem .
jje
JJEgan said:
Dumbo for someone that had not installed Kies that is the correct answer .
jje
---------- Post added at 06:56 PM ---------- Previous post was at 06:53 PM ----------
Kies installed connect with Samsung USB cable to a mainboard port only .
Power off phone reboot PC connect phone and let windows find USB drivers .
Run Kies let Kies find the phone .
That fails a Google search may help as its a multi answer problem .
jje
Click to expand...
Click to collapse
I have tried all that... Still it fails... I guess it may be an issue with my PC... Would try with another PC now..
I have the same problem and I have tried it on two different computers with the Galaxy S3. Both computers are running Windows 7 64 bit. My son also has the S3 with a Mac computer. after installing Kies he has no problems. I guess Samsung needs to work on the drivers for windows as I have seen that many people are having problems. Call Samsung and report the problem (I did). The more people that call the faster it will be resolved.
i had this problem. pc didnt recognize it. took it to my brothers pc and still didnt work. it got fixed when i factory reset the phone and boom it worked on my pc running windows 7 64bit. and it also worked on my brothers pc
Well I finally found a solution - my son brought his S3 over and it worked so I figured I needed to do a factory reset of the phone, after I did that it connected without any problems. Doing a factory reset was a real pain since it also wipes out the 16gb of internal memory, and naturally I had to reinstall all my apps but it worked and I can connect without any problems. (Windows 7 64 bit laptop and desktop).
Related
Hi guys,
Last week my rooted S2 was getting recognized on my PC and my friend's PC. But today when I tried, both Kies and mass storage are not getting recognized. Things I have tried -
1. Reinstalling Kies.
2. Reinstalling all drivers.
3. Some websites said some cache may be causing this issue; searched for all cache and deleted the long file names.
4. Phone is not getting detected by Odin either.
5. Wiped cache partition in recovery.
I'm planning to do a factory reset as a last resort after backing up apps with Titanium backup.
The issue started after I had flashed my S2 with MIUI rom. Now I went back to stock ROM and deleted all MIUI backup but still facing this issue. Please help!!
Note - When I plug in the phone, it says MTP connected and gets charged, but PC is not recognizing the device.
Thanks!
have you tried unticking/ticking usb debugging?
Try with the phone connected to pc and if that doesn't work try unconnecting first.
Does anyone know why the new KIES is not detecting??
@thevarunfactor : I am facing the same problem of Kies not detecting my phone.
@Killall : Your answer is NOT CLEAR and very CONFUSING!
I am facing a new problem with the latest version of Kies (Kies_2.0.3.11082_152_2). It fails to connect with the phone and shows the error, "cannot start service on this device. Pls disconnect and reconnect the device". What does this mean? Have tried everything. From re-installing Kies to re-installing device drivers using the Connection Error Resolution thing in the Tools menu of Kies. It was connecting fine till yesterday.
My laptop has Windows 7 Home Premium which is fully updated. And my phone is CF Rooted KF3 with Stock Kernel. Does anyone know what's wrong?
---------- Post added at 05:51 AM ---------- Previous post was at 05:25 AM ----------
Ok. Never mind. I fixed it. Don't know if it is a permanent fix though. This is how I did it........Tick the USB Debugging option first and then connect. It will install a few drivers. Then disconnect and Un-tick the USB Debugging option, then reconnect. It starts recognizing. I guess there is some issue with Laptops using Windows 7 x64
Thanks guys.. But still facing problems.. Now I even wiped all the data and did a factory reset.. Still I'm facing problems
Style Icon said:
@thevarunfactor : I am facing the same problem of Kies not detecting my phone.
@Killall : Your answer is NOT CLEAR and very CONFUSING!
Not at all turn USB debugging off and try Turn USB debugging on and try .
I am facing a new problem with the latest version of Kies (Kies_2.0.3.11082_152_2). It fails to connect with the phone and shows the error, "cannot start service on this device. Pls disconnect and reconnect the device".
Latest version of Kies seems problemnatic for many .
---------- Post added at 05:51 AM ---------- Previous post was at 05:25 AM ----------
I guess there is some issue with Laptops using Windows 7 x64
No issue with Win 7 x64
jje
Click to expand...
Click to collapse
Hi guys,
Suddenly some issue appeard with my phones USB. When I connect the phone to PC, it can't identify the phone - USB Device Not Recognized message appears
In Canada everything was OK. returned home and here it is, the issue
Please help. Without USB connection I can't unlock it for my current network
PC requires USB drivers is the first step .
jje
USB Driver is stalled. At least it was and working with my previous Samsung Captivate
If you provide link for the latest driver will be great
samsung .com support Kies software .
jje
Kies doesn't help. The phone is connected but unrecognized.
Any Idea?
UP///
Sent from my SAMSUNG-SGH-I897 using xda premium
Donmarques72 said:
Kies doesn't help. The phone is connected but unrecognized.
Any Idea?
Click to expand...
Click to collapse
You have a driver issue, please don't try to tell us, the experiences the problem is something else, use common sense, uninstall Kies, reboot your computer and install again. If that doesn't do it then you have a problem with your cable or your phone
Plz help me...
My sgsIII gt-i9300t not recognize by pc... when i try to root via download mode... and odin not added...
I try... change another cable... change usb port... reinstall driver...
Plz help me to resolve this problem... thnx
naoziluo said:
Plz help me...
My sgsIII gt-i9300t not recognize by pc... when i try to root via download mode... and odin not added...
I try... change another cable... change usb port... reinstall driver...
Plz help me to resolve this problem... thnx
Click to expand...
Click to collapse
you did make sure that Samsung Kies is not running? (even in Task Manager!). Best way is to de-install Kies for good after having the drivers installed.
chrismast said:
you did make sure that Samsung Kies is not running? (even in Task Manager!). Best way is to de-install Kies for good after having the drivers installed.
Click to expand...
Click to collapse
B4... samsung kies isnt install... but it not recognize too...
Is my driver is to old... even it support to note II...?
naoziluo said:
B4... samsung kies isnt install... but it not recognize too...
Is my driver is to old... even it support to note II...?
Click to expand...
Click to collapse
If Odin recognizes the Note II with the same USB cable etc., there has to be something wrong with the SIII I guess?
Usually you just have to make sure that (1) Kies is not running, (2) you have the drivers installed and (3) you are in download mode as per the guides.
What operating system are you on? If Windows 8 you might want to have a look here
windows 8 x86
chrismast said:
If Odin recognizes the Note II with the same USB cable etc., there has to be something wrong with the SIII I guess?
Usually you just have to make sure that (1) Kies is not running, (2) you have the drivers installed and (3) you are in download mode as per the guides.
What operating system are you on? If Windows 8 you might want to have a look here
Click to expand...
Click to collapse
Yes thats right... i use win 8 x86... but b4... i can update for sgs ii, sgs advance, sgn 10.1, sgt 10.1, sg ace(cooper), sgt p1000... it work properly...
Now my i9300t... odin added only mtp mode... exclude debug and download mode...
naoziluo said:
Yes thats right... i use win 8 x86... but b4... i can update for sgs ii, sgs advance, sgn 10.1, sgt 10.1, sg ace(cooper), sgt p1000... it work properly...
Now my i9300t... odin added only mtp mode... exclude debug and download mode...
Click to expand...
Click to collapse
I assume you turned on USB debugging in the settings? (not sure if this could be the reason though).
chrismast said:
I assume you turned on USB debugging in the settings? (not sure if this could be the reason though).
Click to expand...
Click to collapse
Yes i checked usb debug... but it wont added... until i unchecked and connect again odin said added...
naoziluo said:
Yes i checked usb debug... but it wont added... until i unchecked and connect again odin said added...
Click to expand...
Click to collapse
hence now it is working if I understand you well?
chrismast said:
hence now it is working if I understand you well?
Click to expand...
Click to collapse
i still cant connect in odin mode... i don't know what problem...
my info: PC windows 8 x86, Samsung galaxy sIII gt9300t 4.1.2...
did you try changing the usb ports on the cpu?
Sent from my GALAXY S3 running Mac OS
sriram231092 said:
did you try changing the usb ports on the cpu?
Sent from my GALAXY S3 running Mac OS
Click to expand...
Click to collapse
Yes... 2 wired... but mtp connect... n downlod mode not connect...
Start at the beginning what phone have you .Settings About phone , # jje
naoziluo said:
Yes... 2 wired... but mtp connect... n downlod mode not connect...
Click to expand...
Click to collapse
when you connect phone via usb to pc, it should first install drivers. did that happen? if it doesn't, there's no chance odin can recognize phone.
sriram231092 said:
when you connect phone via usb to pc, it should first install drivers. did that happen? if it doesn't, there's no chance odin can recognize phone.
Click to expand...
Click to collapse
Odin added when device is in mtp... but download n usb debug mode not recognize...
JJEgan said:
Start at the beginning what phone have you .Settings About phone , # jje
Click to expand...
Click to collapse
Sgs3 i9300t, sgnote 10.1, sgnote 2, sgs2, sgs advance, ace, i9300... mine n my friends... pc recognize all except i9300t... pc win8 x86...
naoziluo said:
Sgs3 i9300t, sgnote 10.1, sgnote 2, sgs2, sgs advance, ace, i9300... mine n my friends... pc recognize all except i9300t... pc win8 x86...
Click to expand...
Click to collapse
JJEgan asked about your phone buddy! not about the names of phones you own!
a couple of days of searching and this is the closest i get to my issue but still no where near a resolution
OTA update of Resurrection ROM went bad, lost everything (it happened at 3% battery completely without my consent and knowledge) I just found my phone stuck on failed encryption message and crap... no backup!!!
I went ahead and deleted everything, cache, system, dalvik... Flashed RR once more to find phone's working and all but that's not acceptable because I just can't get Odin to connect no matter what computer I used and every possible usb port I can access...
Drivers are updated and working because any other mode than download will have the GT-I9300 detected.
so what gives? well, all my readings and forum scouring have lead me to believe that it's a bootloader issue as (if I'm not mistaken) download mode gets loaded from there.
So now, logical action is to try to flash an original bootloader from an original firmware (latest or not) to see if that fixes the problem.
Any ideas?
---------- Post added at 04:13 PM ---------- Previous post was at 04:06 PM ----------
Forgot to ask, would it be possible, obviously since I can't do that through Odin, to modify a recovery.zip (with META-INF folder and recovery.img) by removing the recovery image and replacing it with the sboot.bin from an original firmware ?
---------- Post added at 04:14 PM ---------- Previous post was at 04:13 PM ----------
I ask this because that's how i managed to flash TWRP recovery through CWM, not sure i'd take a chance and flash bootloader this way
Hi guys i recently bought a galaxy s3 and i'm trying to connect it with my PC to transfer songs apk's movies and etc. The thing is tha when i first tried to connect it i got a message that a file is missing with the name "wsadb.sys" after a little search i learn that it needs kies for the connection so i install the program and after i tried again i got another message a different one this time :
"Cannot Install this Hardware.
There was a problem installing this hardware: MTP Device
An error occurred during the installation of the device.
The filename, directory name, or volume label syntax is incorrect."
can someone help me with that please???
Try the Samsung USB drivers first
Basics read first.
http://forum.xda-developers.com/showthread.php?t=2344125
Critical you read the first two posts .
JJEgan said:
Try the Samsung USB drivers first
Basics read first.
http://forum.xda-developers.com/showthread.php?t=2344125
Critical you read the first two posts .
Click to expand...
Click to collapse
nothing i got the same message
"Cannot Install this Hardware.
There was a problem installing this hardware: MTP Device
An error occurred during the installation of the device.
The filename, directory name, or volume label syntax is incorrect."
isn't there any one else who had the same problem?
Haven't had this problem myself.
But what you can try is going to device manager and there searching for you phone and removing the drivers.
Then install the samsung USB drivers or KIES. And after that connecting your phone.
You can also try another USB port. And try to switch between USB2 and 3 ports. Sometimes the USB3 drivers installed can make a fuss with the connection.
I hope this helps
Kies give away, only drivers
Then start the download or cwm and connect to pc.
Pc installs/driwers,mtp/ itself in this mode
MuerteDiablo said:
Haven't had this problem myself.
But what you can try is going to device manager and there searching for you phone and removing the drivers.
Then install the samsung USB drivers or KIES. And after that connecting your phone.
You can also try another USB port. And try to switch between USB2 and 3 ports. Sometimes the USB3 drivers installed can make a fuss with the connection.
I hope this helps
Click to expand...
Click to collapse
i have tried with only the usb drivers then only with the kies and then with both installed but still getting the same message, i tried all my usb ports but it keeps asking me to install the software automatically or with specific location i choose the automatically and then i get the same message i don't understand why is that happens only to me this is getting boring
misacek said:
Kies give away, only drivers
Then start the download or cwm and connect to pc.
Pc installs/driwers,mtp/ itself in this mode
Click to expand...
Click to collapse
micasek can you explain me please? i didn't understand very well what you meant
Me too did not work, the connection, USB to PC
Uninstal,, kies, only the driver, switched on, tuned to the USB, the phone and the is put into
mode or download recowery, then PC will pull what is needed.
Sorry for the language?
---------- Post added at 06:42 PM ---------- Previous post was at 06:34 PM ----------
here driwers
https://app.box.com/s/btykxuvk6viq6dz4lf18
This is just a repeat of usual answers posted to this question
use Samsung USB cable
clean your usb ports
use mainboard usb port
delete all drivers from the usb port totally remove Kies and re install
Backup data and factory reset phone .
Use another PC .
Take to a service centre .
I have S6 edge on Rogers network G925W8, and I was trying to root it using chainfire's g925f, midway process My Phone got disconnected from odin and IDK why, now screen stuck and saying "Error occured while updating. Use the Emergency recovery function on smart switch. But the thing is my smart switch app can't detect my phone anymore, it says Unsupported Device. I even try to use kies and kies 3 but they are looking for recovery code, I don't even know where to get that, kies and smart switch didn't give me any code, I even tried software update and initialization, and it's looking for a S/N but I don't know what's the serial number of my phone, I can only see IMEI on box and my receipt. Any help will be highly appreciated. Thanks.
Mannypac9 said:
I have S6 edge on Rogers network G925W8, and I was trying to root it using chainfire's g925f, midway process My Phone got disconnected from odin and IDK why, now screen stuck and saying "Error occured while updating. Use the Emergency recovery function on smart switch. But the thing is my smart switch app can't detect my phone anymore, it says Unsupported Device. I even try to use kies and kies 3 but they are looking for recovery code, I don't even know where to get that, kies and smart switch didn't give me any code, I even tried software update and initialization, and it's looking for a S/N but I don't know what's the serial number of my phone, I can only see IMEI on box and my receipt. Any help will be highly appreciated. Thanks.
Click to expand...
Click to collapse
download your firmware from www.sammobile.com and flash with odin
put the phone in download mode
https://www.youtube.com/watch?v=kKU7otLN8N4&feature=youtu.be&list=UURAxVOVt3sasdcxW343eg_A
but i can't find the firmware for my phone g925w8. odin and smartswitch can't even detect my phone.
Mannypac9 said:
but i can't find the firmware for my phone g925w8. odin and smartswitch can't even detect my phone.
Click to expand...
Click to collapse
http://downloadandroidfiles.org/fil.../Canada/RWC-G925W8VLU1AOCG-20150415155020.zip
here you go
im good to you lol
---------- Post added at 06:57 AM ---------- Previous post was at 06:56 AM ----------
Mannypac9 said:
but i can't find the firmware for my phone g925w8. odin and smartswitch can't even detect my phone.
Click to expand...
Click to collapse
are you putting your phone in download mode and have you got the drivers installed
Sorry I can't quote because I have less than 10 post. Yup, I have already Samsung drivers installed here on my PC, do I need a separate USB drivers for S6 edge? and yes eventhough my phone is kinda brick i can still put it on download mode, but my pc can't detect my phone, it says USB not recognized.
Mannypac9 said:
Sorry I can't quote because I have less than 10 post. Yup, I have already Samsung drivers installed here on my PC, do I need a separate USB drivers for S6 edge? and yes eventhough my phone is kinda brick i can still put it on download mode, but my pc can't detect my phone, it says USB not recognized.
Click to expand...
Click to collapse
try different usb/and cable
http://androiddrivers.net/samsung-android-drivers/galaxy-s6-s6-edge-windows-drivers/
---------- Post added at 07:34 AM ---------- Previous post was at 07:31 AM ----------
Mannypac9 said:
Sorry I can't quote because I have less than 10 post. Yup, I have already Samsung drivers installed here on my PC, do I need a separate USB drivers for S6 edge? and yes eventhough my phone is kinda brick i can still put it on download mode, but my pc can't detect my phone, it says USB not recognized.
Click to expand...
Click to collapse
use this odin http://highonandroid.com/download-odin-v3-10-6/
thanks so much for your help man.
thats the odin version im using right now.. and i tried 3 different usb cables, on different ports and still no luck. even tried it on other pc with all the drivers installed, they still cant detect my phone. :crying:
I even downloaded the latest USB driver which is 1.5.51 but its still not recognized.
Mannypac9 said:
thanks so much for your help man.
thats the odin version im using right now.. and i tried 3 different usb cables, on different ports and still no luck. even tried it on other pc with all the drivers installed, they still cant detect my phone. :crying:
I even downloaded the latest USB driver which is 1.5.51 but its still not recognized.
Click to expand...
Click to collapse
join my community and ask there https://plus.google.com/communities...con&utm_medium=chrome_app&utm_campaign=chrome
Dear @Mannypac9,
When you put your device to ODIN mode and connect it to your PC dose your PC plays USB plugged in sound or not? if yes can I ask you to post screenshot of your device manger with the S6 edge connected?
Regards
jaythenut said:
http://downloadandroidfiles.org/fil.../Canada/RWC-G925W8VLU1AOCG-20150415155020.zip
here you go
im good to you lol
Click to expand...
Click to collapse
Wait is that a working firmware? Should this work for telus?
Where did you get it? I'm just about to buy but first thing first I wanna make sure
I have
1- Stock firmware
2- root method
3- compatible recovery
3- compatible Custom Roms
I got stuck with the 25 active g870w for too long rooted with only stock Rom
Don't want to do same mistake.
Regard
Jon
jaythenut said:
join my community and ask there https://plus.google.com/communities...con&utm_medium=chrome_app&utm_campaign=chrome
Click to expand...
Click to collapse
bluff master said:
Dear @Mannypac9,
When you put your device to ODIN mode and connect it to your PC dose your PC plays USB plugged in sound or not? if yes can I ask you to post screenshot of your device manger with the S6 edge connected?
Regards
Click to expand...
Click to collapse
Problem solved. I just borrow another USB cord, it's just weird all those 3 that I used was directly from my samsung phone package before.. Thanks for the help guys.
I have the same issue. But in my case I hear the USB sound when I plug in and plug out the USB cable, but the Smart Switch does not recognize my device. :/
Dear @rafaelpinaf
1) is it still the same after restarting your PC and changing USB Ports?
2)kindly check in device manger if there is "unknown devices", Kindly post screen shot (with your device attached to the PC).
Regards
bluff master said:
Dear @rafaelpinaf
1) is it still the same after restarting your PC and changing USB Ports?
2)kindly check in device manger if there is "unknown devices", Kindly post screen shot (with your device attached to the PC).
Regards
Click to expand...
Click to collapse
1) Yes! I did everything!
2) The PC recognize the USB port with the cellphone. THe Smart Switch do not. Follow attached!
rafaelpinaf said:
1) Yes! I did everything!
2) The PC recognize the USB port with the cellphone. THe Smart Switch do not. Follow attached!
Click to expand...
Click to collapse
Did you try to completely uninstall kies & smart switch & usb drivers , after that install smart switch and plug in your device
Regards