Bell SGS2 USB Issue - Galaxy S II Q&A, Help & Troubleshooting

Hi guys,
Suddenly some issue appeard with my phones USB. When I connect the phone to PC, it can't identify the phone - USB Device Not Recognized message appears
In Canada everything was OK. returned home and here it is, the issue
Please help. Without USB connection I can't unlock it for my current network

PC requires USB drivers is the first step .
jje

USB Driver is stalled. At least it was and working with my previous Samsung Captivate
If you provide link for the latest driver will be great

samsung .com support Kies software .
jje

Kies doesn't help. The phone is connected but unrecognized.
Any Idea?

UP///
Sent from my SAMSUNG-SGH-I897 using xda premium

Donmarques72 said:
Kies doesn't help. The phone is connected but unrecognized.
Any Idea?
Click to expand...
Click to collapse
You have a driver issue, please don't try to tell us, the experiences the problem is something else, use common sense, uninstall Kies, reboot your computer and install again. If that doesn't do it then you have a problem with your cable or your phone

Related

Kies problem

I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
Sent from my GT-I9100 using xda premium
SteveO588 said:
I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Does your phone connect normally via USB to the computer ? completely uninstall and re-install via a fresh download of KIES. Clear your Temp, %Temp% and prefetch folders. Check if the cable is faulty or not. One of these is bound to help you.
I have tried reinstalling keis and done everything i can think of but nothing seems to help. Before the update of kies my phone used to be able to connect via usb like normal ever since the update its all gone to pot
Sent from my GT-I9100 using xda premium
First of all, I must say that KIES is one of the worst pieces of software I have ever seen. It is buggy and you must hope it will work eventually.
I got one successful with my old phone (galaxy 551) after updating via ODIN first to the correct firmware for my country.
But with my current Galaxy S2 I had to go to the repair center who used ODIN to get the right version on my phone.
I now have made KIES work on my windows 7 machine. I had to install the UK version (not the country version) and used the connection problem wizard to reinstall the drivers. Now it says I have the current version of my firmware.
To go back to your problem. It would help if you post which OS you are on and which version of the firmware you have currently installed ?
Also have you USB error detection off in the settings of your Galaxy S2 ?

Usb unrecognised

Hi guys pls could someone help me im unable to get my computer to recognize my galaxy sii it just say usb unrecognised it used to recognise it but now it doesnt iv tried every thing any help would be greatly apreciated!!!!
Sent from my GT-I9100 using xda premium
try installing/updating KIES on your computer. Disable USB debugging from phone settings. then try connecting again. Launch KIES and see if the device is recognized. You havent mentioned if you made any changes on the phone from Stock ROM.
Also check windows update...for any driver downloads
At least you could tell us that you solved your problem
Sent from my sgs2 running cm9
port76 said:
Hi guys pls could someone help me im unable to get my computer to recognize my galaxy sii it just say usb unrecognised it used to recognise it but now it doesnt iv tried every thing any help would be greatly apreciated!!!!
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
First make sure you have proper drivers installed
install PDAnet and select samung. Now connect your s2
if it still doesnt install the drivers, its the fault in the computer because if it says usb device not recognised, then its his fault
try in the backside usb ports --> worked for me one
or power off your PC and remove the plug and wait for five seconds and then turn it on (im mean power it on )
now you should be able to connect your device

[Q] SGS2 is not responding to USB cable

Dear all
I read that in order to root my SGS2 I9100 I need to make Kies 2.0 work with my phone. I have never downloaded Kies on my pc (Win7 64bit), so I went on the samsung website and installed the correct Kies version for my phone.
After installation I opened Kies 2.0 on my pc, then connected my phone via USB, however my phone seems not to respond to the usb, other than that it went on charging. Also in Kies under 'Connected devices' it still says "Please connect a device".
Other things that I tried:
rebooting,
troubleshooting connect error under Kies,
reinstalling and rebooting, Applications>Development>USB debugging On/Off,
Wireless and network>USB utilities>USB mass storage
Nothings seems to work. It's like when I connect the phone to my pc via USB, my pc doesn't recognize it as any device, I don't even see a 'New usb device connected' or anything, it's also not listed under device manager. And my phone sees my pc only as a power source to charge...
Some other information:
- I have never flashed or rooted my phone
- I forgot which android version my phone had when I bought it (i think 2.3.3 or 2.3.4 but not sure), but I have updated it once via Settings>About phone>software update. It is now version 2.3.5
Has someone encountered the same problem like above? What can I do?
I probably missed something, someone please enlighten me
Try to reinstall kies and then download and try if odin detects your phone
Sent from my sgs2 running cm9 using xda app
Use the Samsung cable .
jje
I think it's a problem with a USB cable too
And make sure you are plugged directly into a mainboard USB port, and not using a hub, or keyboard pass through or anything like that.
lamedor said:
I think it's a problem with a USB cable too
Click to expand...
Click to collapse
JJEgan said:
Use the Samsung cable .
jje
Click to expand...
Click to collapse
I'm using the USB cable that came with the phone. The 'jack' that goes inside the phone looks the same as from the cable of the charger.
Makrilli said:
Try to reinstall kies and then download and try if odin detects your phone
Sent from my sgs2 running cm9 using xda app
Click to expand...
Click to collapse
Reinstalled Kies. Same problem exists. Excuse my foolishness, how do I know whether Odin is detecting my phone? I downloaded Odin3 v1.85, I don't see any phone information field.
ctomgee said:
And make sure you are plugged directly into a mainboard USB port, and not using a hub, or keyboard pass through or anything like that.
Click to expand...
Click to collapse
Tried that, didn't work. I also tried on my laptop, it's not detecting my phone either, same problem as on my pc.
dont worry
i had the same problem with kies.. (i hate kies by the way)..
dude just unistall kies, download SGS 2 usb drivers and reinstall kies, thats all
pd: i cant put a link yet cuz "To prevent spam to the forums, ALL new users are not permitted to post outside links in their messages. After approximately eight posts, you will be able to post outside links. Thanks for understanding!" (stupid rule btw)
skualone said:
i had the same problem with kies.. (i hate kies by the way)..
dude just unistall kies, download SGS 2 usb drivers and reinstall kies, thats all
pd: i cant put a link yet cuz "To prevent spam to the forums, ALL new users are not permitted to post outside links in their messages. After approximately eight posts, you will be able to post outside links. Thanks for understanding!" (stupid rule btw)
Click to expand...
Click to collapse
According to the samsung website the driver for SGS 2 is in fact the Kies 2.0 software itsself. Which driver did you install? Is it possible to send me a link via pm, or in the url replace . with 'dot' or something

[Q] USB Problem

Hey!
I recently Rooted my Galaxy SII, I'm running 2.3.4 but recently my device wont connect Via USB to my Window's 7 Laptop, I get the Connected sound effect on the Laptop and it Disconnects 2 seconds afterwards, I don't have enough time to install drivers or anything like that before the phone actually Disconnects again, Anyone have the same problem or can help? Its really Pissing me off
As always first is to clean the usb port .
Second is to use Samsung cable .
Third is to only connect to a motherboard port .
Fourth make sure that Kies or the usb drivers are installed first try a rinstall .
jje
JJEgan said:
As always first is to clean the usb port .
Second is to use Samsung cable .
Third is to only connect to a motherboard port .
Fourth make sure that Kies or the usb drivers are installed first try a rinstall .
jje
Click to expand...
Click to collapse
Still no joy, Uninstalled and Installed Kies also with the same outcome.
Sweegy said:
Still no joy, Uninstalled and Installed Kies also with the same outcome.
Click to expand...
Click to collapse
Which ROM are u using? Did you check the thread if there are known issues? Does your phone indicate a USB connection?

[Q] GT-I9100 won't connect to PC

Hi There..
Newlly purchaused device from Ebay , GT-I9100, GB 2.3.4
Using the cable that came along with the device.
When I connect it to the PC it won't even recognize the device.
Nothing happen on the PC while on the device it say : MTP-connected"
Tried on multiple PC/Laptop with different OS.
Faulty device or is there anything else to do?
Ziv
Is Kies Installed ? Is Samsung Drives Installed ?
Paulius7 said:
Is Kies Installed ? Is Samsung Drives Installed ?
Click to expand...
Click to collapse
yes it is installed. the thing is that I would expect the PC to at least recognize the device and ask for drivers even if the drivers wasn't installed
Try another USB cable(If you can) try another USB port(Just for test)
Paulius7 said:
Try another USB cable(If you can) try another USB port(Just for test)
Click to expand...
Click to collapse
did that already and even tested the original cable with the Wife's HTC. The cable is fine.
Maybe tried to switch on Another mod not MTP.
Or try to enable USB debugging in Developer options
Paulius7 said:
Maybe tried to switch on Another mod not MTP.
Or try to enable USB debugging in Developer options
Click to expand...
Click to collapse
Already tried the debugging mode. How do I change to another mod not MTP?
wizardwiz said:
Hi There..
Newlly purchaused device from Ebay , GT-I9100, GB 2.3.4
Using the cable that came along with the device.
When I connect it to the PC it won't even recognize the device.
Nothing happen on the PC while on the device it say : MTP-connected"
Tried on multiple PC/Laptop with different OS.
Faulty device or is there anything else to do?
Ziv
Click to expand...
Click to collapse
Hi,
It happened with me too, and there is nothing wrong with the device, its fine.
My friend told me this,
update your Kies software to the latest version, then close the Kies. i mean the kies application should not be running.
Then connect the device and wait for sometime, till the message appears -- MTP connected.
Then open the Kies application, and let the Kies to identify the device.
If it says some error, like device not recognized, then there is an option to debug the connectivity.
Try that option too.
It'll connect surely, but you should be patient.
I think, its the problem with Kies software. I use it only to update the Android firmware. But now, I'm on Custom ROM, so this Kies is no more required for me.
Regards,
Hereticnine.
hereticnine said:
Hi,
It happened with me too, and there is nothing wrong with the device, its fine.
My friend told me this,
update your Kies software to the latest version, then close the Kies. i mean the kies application should not be running.
Then connect the device and wait for sometime, till the message appears -- MTP connected.
Then open the Kies application, and let the Kies to identify the device.
If it says some error, like device not recognized, then there is an option to debug the connectivity.
Try that option too.
It'll connect surely, but you should be patient.
I think, its the problem with Kies software. I use it only to update the Android firmware. But now, I'm on Custom ROM, so this Kies is no more required for me.
Regards,
Hereticnine.
Click to expand...
Click to collapse
Lets assume I wanna simply connect it as mass storage. shouldn't the device be idetified ? I mean it's as if the PC OS doesn't recognize it at all
As if it wasn't even attached to the PC.
EDIT: It doesn't recognize the device on debugging mod either
wizardwiz said:
Lets assume I wanna simply connect it as mass storage. shouldn't the device be idetified ? I mean it's as if the PC OS doesn't recognize it at all
As if it wasn't even attached to the PC.
EDIT: It doesn't recognize the device on debugging mod either
Click to expand...
Click to collapse
Correct. Even without Samsung USB drivers installed your PC (I guess running Windows) should show a reaction. At least the PC should report an unknown device.
Maybe you should try installing the drivers manually? Not sure if it's gonna help but might as well try, right?
If that doesn't work either maybe you should try contacting the one you got the phone from. Maybe there's something wrong with the particular device.
bi11ie said:
Maybe you should try installing the drivers manually? Not sure if it's gonna help but might as well try, right?
If that doesn't work either maybe you should try contacting the one you got the phone from. Maybe there's something wrong with the particular device.
Click to expand...
Click to collapse
OK, one last option. Can a Faulty ROM instillation cause the device not to connect to my PC?
Other than that I guess I should get a replacement for my device.
Thanks for your assistance guys

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