[Q] Cannot connect at all via USB - Galaxy S II Q&A, Help & Troubleshooting

KIES has done this to me! Windows 7 no longer recognizes my GS2 under any circumstances. Direct connect for "USB Mass Storage" used to work also. After installing latest KIES to try updating to 2.3.4, no MTP connection is possible. For a while, it was flashing screens back and forth trying to connect, but now I have nothing. Any ideas? Any way to upload drivers directly without installing KIES?
I was going to update to 2.3.4 using ODIN, but can't pass go there either since the computer doesn't recognize the phone. I have switched cables, Would prefer not to to hard reset.

Any ideas? Any way to upload drivers directly without installing KIES?
Yes they have been posted on here .
Drivers are also in C/Program Files/Samsung/Kies copy them .
jje

thanks much. solved the problem by unmounting the sd card. rebooted computer and phone. everything then connected fine. updated via ODIN to stock 2.3.4. i put the sd card back in and, voila everything works again. please please shoot me if i ever install kies again...

Related

USB Device not recognized-Used to work fine??

Searched and did not find this in the Vibrant forum.
My Vibrant suddenly will not mount. I have it set to MASS STORAGE as it always has been, and now it won't bring up the USB notification on the phone and I get a USB Device not recognized error in Windows XP and Windows 7.
The phone is NOT rooted. I flashed JI2 with ODIN. I know it worked after that because I copied back my music movies and games back to the Vibrant from pc's running XP and 7.
Any ideas?
I had that happen to me, too, after I had soft-bricked my phone and then tried to use Odin to recover. I ended up getting the phone back through Clockwork Recovery, but by then it had stopped being recognized in Windows. Try re-installing the drivers (available here http://forum.xda-developers.com/showthread.php?t=728929). That fixed the problem for me.
Tried those, don't work for me. Not sure what the heck is going on. Finally get the phone working nicely with the JI2 update and now this...sheesh.
Any other suggestions?? I confirmed that it's not a driver issue, I tried my coworkers vibrant on my PC and his and it mounts fine. When I connect mine, same old error. I even did a factory reset, same results.
I have the exact same problem.. my vibrant soft bricked, so I reflashed stock rom with ODIN and it seemed to be fine.. then after a while it just stopped being recognized on my computer. Tried both on mine and my husband's. It's not the drivers, I've installed and reinstalled. There doesn't seem to be any fix for this??
sorry to bump an old thread but was there ever a solution for this?
Same happend to me today . I nandroid back to a point it was working and did not help . I read somewhere that formatting the drives help some but im not sure I want to lose all my **** .
AgentFour20 said:
Same happend to me today . I nandroid back to a point it was working and did not help . I read somewhere that formatting the drives help some but im not sure I want to lose all my **** .
Click to expand...
Click to collapse
I don't know if it's the drivers. I think it has something to do with Odin. I softbricked my vibrant twice and had to use Eugene's Froyo that won't brick then back to 2.1 and finally a custom rom. I think somewhere in there something happened...
I havent used odin lately . It was working fine then it just stoped working . I got the drives to show up but it window say "One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it" .
Couple of things you can try:
1) Try setting the USB mode to Samsung Kies. Somehow, mass storage never worked for me, but Kies mode works just fine.
2) Try installing ES File Explorer from the market. With that you can get into a home network while on WiFi, thus allowing you to transfer data between your computer and phone using your WiFi network, thereby eliminating the need for cables.
So far I've done a few things and i still get "USB device not recognized" .
Here's what I've done .
1) reinstalled drivers
2) formatted internal and external
3) restored to a previous nandroid
guruchimi said:
Couple of things you can try:
1) Try setting the USB mode to Samsung Kies. Somehow, mass storage never worked for me, but Kies mode works just fine.
2) Try installing ES File Explorer from the market. With that you can get into a home network while on WiFi, thus allowing you to transfer data between your computer and phone using your WiFi network, thereby eliminating the need for cables.
Click to expand...
Click to collapse
It is recognized when switched to kies but the drive int/ex still dont show up . I was going to odin to stock but odin does see it . Im probly going to download a the stk nandroid and exchange it .
sorry, I have to bump this up in hopes of the night crowd having an idea. Seriously wtf...
help please
heeeeeeelp
Is it recognized in any other computer ?
Sent from my SGH-T959 using XDA App
Mine is not recognized by any computer, by odin or kies at all. This happened after I flashed a rom using odin fixing a soft brick. I don't know if it is a hardware problem or not, I have flashed to different roms using rom manager and usb is still not being recognized.
Sent from my SGH-T959 using XDA App

Can't connect to Kies with SGS2

Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Skinn0 said:
Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Click to expand...
Click to collapse
I had same thing. In my case few times unplug the cable and plug back in helped. Weird but true. You can check if you can make connection via wi-fi ( kies wi-fi in phone settings) i was able to do it from very beginning before i got kies via cable sorted out.
Make sure your phone is unlocked when you plug it in. I spent a bit of time trying to get it talking initially including rebooting my phone, the PC, the phone & the PC. Turned out unnlocking the phone did the trick.
in settings/applications/development, make sure the USB debugging box is unticked.
I've tried those things too.
My notebook notice my sgs2 thats no problem, the problem is my notebook doesn't install the
Samsung_android and cdc serial driver. Those 2 fail.
Wierd thing is that it can connect as mass storage.
make sure you have no apps running! and USB debugging isn't ticked.
go onto stock TW launcher [will not work with launcher pro Etc AFAIK].
open task manager, clear all running apps and clear Ram. then open Kies and when loaded connect USB.
that's how i get it to work for me anyway
Rumble
That's what i tried to. But thats not the problem. Problem is that my laptop doesn't installs the cdc serial driver.
Sent from my GT-I9100 using XDA Premium App
Driver reinstall from within Kies ..
jje
JJEgan said:
Driver reinstall from within Kies ..
jje
Click to expand...
Click to collapse
I've also tried that, it didn't work..
I've discovered what the problem is...
My browcli.dll file is corrupted and thats why it can't install the drivers correctly.
I had this exact problem, so I followed some advice I found on the web somewhere
1) uninstall kies
2) re-install kies but choose english US, as they seem to have missed out the CDC drivers for other languages!
Skinn0 said:
Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Click to expand...
Click to collapse
STEPS TO USING KIES with a Samsung Galaxy S2 (SII, eye eye, anything you want to call it on Windows 7 vista or XP
1.Ensure your USB Debugging feature is not checked (when some stores copy your contacts from one fone to another, they check this box. USBD will F up your KIES.)
2. Stop your antivirus from your stock app manager.
3. Kies running on cuomputer, and phone at a home screen, plug it in.
voila.
If you have been using multiple phones over usb, or trying to root phones etc, i suggest you recover you delete any trace of usb or phone drivers on your machine, and repair your windows install. then try again.
This is how I fixed it for my scenario:
My Scenario:
few days back my SGS2 stopped recognizing apps installed on SD Card and I keep on getting "Force Close" error for installed (3rd party) apps on phone. I installed Kies on PC to backup my data before rooting my device, but Kies 2.0 was unable to read my phone. That's why i came here..
My Fix:
I uninstalled all downloaded (3rd party) apps and that fixed the issue. In all I removed more than 20 apps, that were installed on phone.
RCA:
I believe some 3rd party app or apps were messing up with my phone, my sdcard, my Kies. Anyways I am planning to root the device so my sole intention is to take back up of my data (pics, vids to be specific)
Suggestion:
1. Try connecting to Kies, after removing SD Card. It will narrow down if prob is with SDCard or SDCard data
2. Try uninstalling apps 1 by 1, to see which one is the culprit.
I had the same problem of Kies unable to connect to my phone. I could charge the phone, see it in the devices, connect through mass storage mode. Kies would even detect the phone when plugged in, tried to connect and would hang. I tried the usual steps (updated Kies, verified USB debugging is off, terminated all apps on the phone), but nothing worked.
I just rooted my phone and was concerned that something might have gone wrong in the process, resulting in the connection error, though every thing seemed to be normal. Out of desperation, I tried the diagnose connection problems button in Kies and Kies reinstalled the driver, tried connecting and rebooted the system. I tried again and this time it took much longer to install, but worked.
I suggest rebooting the system, before reinstalling Kies, as it worked after the reboot.

[Q] Kies no longer sees my phone

As the title says, Kies no longer sees/detects my phone. Did the sammfiles/rooted update to my phone via odin and Kies wouldn't see the phone. Wiped the phone and forced an update via Kies with model number/serial number and afterward Kies still would not detect my phone. Any ideas?
Edited to remove the "task rom" comment. Got my devices mixed up
TomH54 said:
As the title says, Kies no longer sees/detects my phone. Was using task's "fat" on my phone before and Kies detected my phone. Did the sammfiles/rooted update to my phone via odin and Kies wouldn't see the phone. Wiped the phone and forced an update via Kies with model number/serial number and afterward Kies still would not detect my phone. Any ideas?
Click to expand...
Click to collapse
Have you tried to turn off debugging in the development section?
Yeah. Tried that. It's no biggie tho since I can still force updates if needed. Thanks for the reply.
Removing/Freezing/Uninstalling/Disabling etc... bloatware causes Kies not to work.
Installing CWM also causes Kies not to work. Because, in short, CWM replaced the factory recovery
I find that if I plug my USB cable into different ports on the front of my computer I get different results.. Might be worth a shot to try if you have more than 1 to choose from.
"Device Not Supported by Kies 2.0"
I've a similar problem. I ran Kies yesterday for the first time since the ICS update back in April and it began to update to a new version. After which it says, "This device is not supported by Kies 2.0"?! I've uninstalled and re-installed about 8 times today even the Samsung USB drivers and nothing! What's going on?
Any help would be appreciated.
Thanks
E-Nigma said:
I've a similar problem. I ran Kies yesterday for the first time since the ICS update back in April and it began to update to a new version. After which it says, "This device is not supported by Kies 2.0"?! I've uninstalled and re-installed about 8 times today even the Samsung USB drivers and nothing! What's going on?
Any help would be appreciated.
Thanks[/QUOTE
it wouldn't work while i was rooted with gingerbread. i returned to stock and it worked fine. after that i was able to root after update thanks to creepyncrawly from this thread http://forum.xda-developers.com/showthread.php?t=1746181 and it works fine now. if you go this route make sure to read the whole thread first. you have to get another kernal before wiping or you can brick your phone. im using siyah-v3.4.3-nonswap by ktoonsez and so far so good. not sure if you have to update to ucle5 for it to work but thats what i did. i havent had a chance to try other roms. hope this helps a little
Click to expand...
Click to collapse
For me. This is what worked. First go into device manager (on computer obviously)and remove the phone drivers currently installed.Next turn off usb debugging. Then plug your phone in to a different usb port. Let it do it's thing. Unplug, turn on usb debugging, plug back in.Let it do it's thing unplug. Reboot into cwm recovery, plug in. Let it do it's thing. Unplug. Turn off usb debugging. Boot up phone. Plug in. Profit. At least this is what fixed it for me.Good luck. Happy flashing.
Sent from my SGH-I777 using Tapatalk 2

XP won't recognize sgs2 at all.

Hello, sorry for starting a new thread..
But i've read on all forums and websites still not found a solution.
I have:
Reinstalled kies
Checked all settings on the phone
Tried diffrent cables
Tried connect without kies installed
Tried with kies installed but not turned on
Rebooted phone and computer
Tried to connect in all usb "holes"
Tried using diffrent usb adapters
AND SO ON...
I've tried all things i could find..
But when i look in device manager i cant find drivers for my GT-I9100 with ICS 4.03
I'm doing everything i can come up with, and still it wont istall any drivers for my phone?
So how do i get the drivers?, if thats the problem....
EDIT: Tried with 2 diffrent computers with diffrent os, still dosent work...
Have you tried different USB ports on your computer?
Going to give it a try
Sent from my GT-I9100 using xda app-developers app
anotaren said:
Hello, sorry for starting a new thread..
But i've read on all forums and websites still not found a solution.
I have:
Reinstalled kies
Checked all settings on the phone
Tried diffrent cables
Tried connect without kies installed
Tried with kies installed but not turned on
Rebooted phone and computer
Tried to connect in all usb "holes"
Tried using diffrent usb adapters
AND SO ON...
I've tried all things i could find..
But when i look in device manager i cant find drivers for my GT-I9100 with ICS 4.03
I'm doing everything i can come up with, and still it wont istall any drivers for my phone?
So how do i get the drivers?, if thats the problem....
Click to expand...
Click to collapse
1. is your phone rooted? if yes, i believe kies cannot detect rooted phone
2. definitely not the problem of XP, i have no problem with my XP, one possibility could be your XP something corrupted, suggest you try on other pc.
Kies can detects rooted phones so that is not an issue.
You could put your phone in Download mode, and connect it to your pc and then run odin. If Odin detects it then it is not your drivers. If Odin cannot find a phone then obviously there is an issue with the drivers.(btw you dont have to do anything in odin for it to find it)
stanxx said:
1. is your phone rooted? if yes, i believe kies cannot detect rooted phone
2. definitely not the problem of XP, i have no problem with my XP, one possibility could be your XP something corrupted, suggest you try on other pc.
Click to expand...
Click to collapse
No, I want to but my pc wont recognize it..
...
Syrellaris said:
Kies can detects rooted phones so that is not an issue.
You could put your phone in Download mode, and connect it to your pc and then run odin. If Odin detects it then it is not your drivers. If Odin cannot find a phone then obviously there is an issue with the drivers.(btw you dont have to do anything in odin for it to find it)
Click to expand...
Click to collapse
It wont find it all..
But as said the problem is that i dont have drivers at all on my computer for my phone, still i have latest update of kies..
Then do waht MistahBungle says. If your drivers arent installed kies is doing something wrong. Uninstall kies, delete the entire remaining Kies folder from program files, Clean up your registry and reboot your pc.
Once you have done that, Redownload Kies from the samsung website, make sure its the windows 32 bit(x86) version(as im guessing you are running that as XP) and install it.
Once it is installed. Reboot your computer. Turn your phone on and make sure USB debugging is completely turned off and then plug the phone in to your pc.
MistahBungle said:
Given you say you've tried *everything*, if it were me, I'd try a different PC. If it still doesn't work, user error; probably something really simply we're missing/you're not doing. Impossible to say what it is as we're not there with you looking over your shoulder.
Actually, I saw a thread on here last week, someone had tried everything like you & they fixed it by uninstalling Kies, removing Kies registry entries, rebooting, downloading/installing a fresh copy of Kies (for the drivers), running Windoze Update, rebooting. Fixed. Maybe try this before another PC.
You also must check Windoze Task Manager & kill Kies/any associated processes. You only want the drivers, not Kies/it's processes running when you use Odin.
Click to expand...
Click to collapse
Going to try it with my laptop and hope for the best..
...

[Q] Windows 7 doesn't recognize my I9300.

So, I cannot connect my phone to any pc.
Problem started after re-installing Windows 7 I believe.
The phone charges fine over usb.
Here's what I have tried so far:
I have changed mtp to ptp.
I have tried using different usb cables and ports
I have re-installed windows 3 times
I have installed Samsung drivers and kies, and tried fixing the error thru kies.
I have tried different kernels (Siyah and stock cm10 kernel)
I have tried on a different pc.
I have tried the stock sgs3 rom, it has Siyah kernel.
I have tried turning USB debugging on and off.
Galaxy S3 toolkit doesn't recognize my phone.
Any help is appreciated.
Screenshot of my phone information:
i.imgur.com/2Ifrd.png
Hakala said:
So, I cannot connect my phone to any pc.
Problem started after re-installing Windows 7 I believe.
The phone charges fine over usb.
Here's what I have tried so far:
I have changed mtp to ptp.
I have tried using different usb cables and ports
I have re-installed windows 3 times
I have installed Samsung drivers and kies, and tried fixing the error thru kies.
I have tried different kernels (Siyah and stock cm10 kernel)
I have tried on a different pc.
I have tried the stock sgs3 rom, it has Siyah kernel.
I have tried turning USB debugging on and off.
Galaxy S3 toolkit doesn't recognize my phone.
Any help is appreciated.
Click to expand...
Click to collapse
You say you already tried stock rom with Siyah Kernal. How did you get back to stock did you flash or use Odin?
I would make a backup, Use Superwipe script and use Odin to load Stock Ics 4.0.4 and then try. If that fails you can always restore back to your backup and someone else maybe able to provide a solution.
TBH it doesn't sound like its your PC if you have tried it on other PCs.
carrd said:
You say you already tried stock rom with Siyah Kernal. How did you get back to stock did you flash or use Odin?
I would make a backup, Use Superwipe script and use Odin to load Stock Ics 4.0.4 and then try. If that fails you can always restore back to your backup and someone else maybe able to provide a solution.
TBH it doesn't sound like its your PC if you have tried it on other PCs.
Click to expand...
Click to collapse
I had an older backup with the stock rom in it.
I'm not sure can Odin connect to my phone, so I would end up bricking it completely..
Hakala said:
I had an older backup with the stock rom in it.
I'm not sure can Odin connect to my phone, so I would end up bricking it completely..
Click to expand...
Click to collapse
Odin is relatively safe but I am not going to guarentee anything, There is a lot of tutorials on using odin on here and youtube. It is completely up to you what you do. My suggestion was purely based on what I would do in your situtation.
carrd said:
Odin is relatively safe but I am not going to guarentee anything, There is a lot of tutorials on using odin on here and youtube. It is completely up to you what you do. My suggestion was purely based on what I would do in your situtation.
Click to expand...
Click to collapse
I just tried to flash cf-root using odin and windows just gave me a error.
Could doing a megawipe or a superwipe make windows recognize my phone again then?
Uninstall Kies completely from your PC when its uninstalled reboot your PC then make sure the Kies folder located here is deleted
Program Files / Samsung / Kies
Next download and install Kies from the Samsung web site, reboot your PC once rebooted plug your phone in to the USB (preferably with the original USB cable), let the drivers install themselves.
Once installed you should have it working again.
ag4751 said:
Uninstall Kies completely from your PC when its uninstalled reboot your PC then make sure the Kies folder located here is deleted
Program Files / Samsung / Kies
Next download and install Kies from the Samsung web site, reboot your PC once rebooted plug your phone in to the USB (preferably with the original USB cable), let the drivers install themselves.
Once installed you should have it working again.
Click to expand...
Click to collapse
Done, it says USB device not recognized.
I'm currently installing Kies on a laptop, if it works it means that my motherboard is broken or something, if it doesn't it means my phones usb port is broken.
E: Okay, this windows is saying that the device is in error mode or something like that...
Question: How do I get my phone to stock without usb so I can take it to the warranty?
Hello,
Have you try if odin see the phone when it connected to your computer ?
yayourt said:
Hello,
Have you try if odin see the phone when it connected to your computer ?
Click to expand...
Click to collapse
It didn't, I just ran mobile odin and recovered my phone to stock so I can take it to warranty and such.
Thanks for everyone for the help.
Hakala said:
It didn't, I just ran mobile odin and recovered my phone to stock so I can take it to warranty and such.
Thanks for everyone for the help.
Click to expand...
Click to collapse
Pants. I'm in the same situation, but my phone isn't rooted. So I can't use mobile odin. Anyone else have any thoughts on this? Is there any way of using stock recovery to either flash an official image or perhaps root?
Mike.

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