Well here's my story for whoever wants to listen. I started with sprint not that long ago, with the Evo 4G. I came from T-mobile, and from the minute I started with sprint I really loved the service. I add my father to my plan, so i have a family plan for two, coming out to about 170 dollars when all is said and done. I started wondering if I really needed to be paying that much, because on my family plan we use about 200 out of the 1500 minutes we get every month, and we don't have 4G in the area. I do some research and find that i can do the 700 minute plan on AT&T with 2gb of data each for about 145 a month. That would equate to about 300 dollars a year, something worth considering.
SO, I call up sprint, I have a nice tone, and ask them if I am able to lower my bill in any way. They are obviously making money off of my minutes, and whether or not they may credit my account because I can save 25 dollars with no consequences just by switching companies. Lower support tells me there is nothing they can do, and I tell them that I am going to cancel the lines. "One second please," "let me transfer you to our retentions department." Ok I feel like maybe retentions will do something for me. So after talking to the first level of retentions, she tells me that there is nothing they can do and that if I would like to lower my bill I can switch to a feature phone. What??? So I tell them that that is simply not an option, and that I'll just cancel the lines. "One moment please, have a talk with my supervisor." The supervisor again tells me to switch to a feature phone, and I say that that is not an option and that I would just like to cancel the lines. She rudely responds, "Alright is that all I can help you with today?" I questionally respond "I guess so," and she hangs up the phone.
Now I'm pissed, I have to do this all over again, and I end up transfering my lines to AT&T and saving the money. I had spoken with one more sprint associate, and asked if they would rather lose both my contracts then to credit my account for 20 dollars a month, and was basically told yes.
I am pleased on AT&T and the GS2 is a great phone. AT&T actually made a mistake setting up my account, and credited my first month with 30 dollars and 100 free minutes.
This 20 billion dollar iPhone deal seems to have Sprint by the balls, sorry just felt like venting.
You know, I usually never say this, but I have to:
Cool story, bro.
Seriously, none of us care what you do. It's your life, do what you want. Sometimes I just wish XDA would open up a complaint forum for people to vent in.
This wasn't me trying to tell you guys about "what I'm doing." It was me telling you about an unsatisfactory experience with multiple sprint employees and their inability to keep a customer when it is more or less known fact that people get credits to their accounts.
Now I know that you probably got butt hurt when you saw the GS2 in these forums, and that was probably responsible for your douche bag response. I loved sprint, they had awesome customer service. Had to make a decision with my wallet this time and the sprint employees didn't exactly help in this situation.
Your unsatisfactory experience is that they didn't give you free money, that's all. I mean, it sucks that you got a rude CS associate, but still, the jist is you wanted free money for no reason. You were basically blackmailing them by saying "give me free money or I'm switching".
And no, I didn't get "butt hurt" by seeing GS2. I got annoyed because you just want something for free.
You must either be trolling me or just don't know much about how companies work??? I did not just want free money. I expressed to them over and over again that I would like to stay with sprint. If I can pay less for the same amount of usage at another company, why would you not want to price match, unless it was going to cause you to lose money overall? They could take my 150$, or they could take nothing, and they chose nothing. Sorry if this offends you.
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Nothing wrong with what the Sprint reps suggested, done or with the move you made. If your usage pattern fits the carrier, that's where you should be.
Sent from my BEASTO 3D using XDA Premium App
I don't get it; the Sprint plan gives you more data and more minutes than the AT&T plan, why should they give you any discount.
madmax2k1 said:
I don't get it; the Sprint plan gives you more data and more minutes than the AT&T plan, why should they give you any discount.
Click to expand...
Click to collapse
He was arguing his usage of few few minutes to lower the price since they were far below the talk time for that plan.
So where as Sprint caters to those who use more at low prices.
He needs a Plan that caters to users who use less, allotted less & pay less.
This was a case of the wrong carrier choice. AT&T would work out for people who use less, Sprint works well for people who use more.
Whats weird is my dad called sprint and we had the 3000 family plan in which they had no problem lowering it to the 1500 plan which saved us somewhere around $20-$30 a month. Not sure why there not willing to keep a customer because instead of making $1300+ a year off of you now they get none of that.
But just remember AT&T has the worst customer service supposidly.
I agree, Sprint currently has all or nothing plans. I think if they want to attract customers they have to have more options. especially in terms of their family plans. I don't like their one size fits all types of plans but it is what it is I guess.
billyapd21 said:
I agree, Sprint currently has all or nothing plans. I think if they want to attract customers they have to have more options. especially in terms of their family plans. I don't like their one size fits all types of plans but it is what it is I guess.
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Click to collapse
+1 on this. I really don't know why that is. I use to have a family plan $40/month where I have unlimted data, sms, mms, and the other line was flip phones with just voice. There is no such plan anymore. All family plans now if their with data then all the phones have to have data. Doesnt make sense to me.
What you guys have been talking about is pretty much my point. If your competitors offer similar plans, why not do so yourself? 1500 minutes and unlimited data is not really necessary for a two person plan, yet that's their only option. Sorry for being unclear and sounding like I was complaining about not simply getting a discount, I guess sprint just wasn't a good fit for me, shame for them though because I was willing to stay if they had a competitive plan.
Related
I've realized in the past few days that Sprint's customer service still hasn't improved in the past few years and actually has gone downhill. Even Executive Services was unable to resolve my issues, and refuses to replace my phone since they are saying it's my phone and NOT the network, when the issue is apparent with several different phones.
Anyway, just wanted to throw that out there. Your contracts are changing and I found this on SD. Credit to Chrscott22. The changes take place 9/9/11 and you have till 10/9/11 to cancel, but people have already started canceling.
"Administrative Charge Increase &Terms & Conditions Changes for Consumers
Effective 9/9/11, the Administrative Chargewill increase to $1.50 per line for customersthat receive the charge. For details, visitsprint.com/taxesandfees. In addition, theSprint consumer Terms (Ts&Cs) are changing. Please review them carefully at your local Sprint store or sprint.com/termsandconditions"
and per their terms and conditions:
"When You Don't Have To Pay An Early Termination Fee
You aren't responsible for paying an Early Termination Fee when terminating Services: (a) provided on a month-to-month basis; (b) consistent with our published trial period return policy; or (c) in response to a materially adverse change we make to the Agreement as described directly below.
Our Right To Change The Agreement & Your Related Rights
We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, or your terms of Service. We will provide you notice of material changes—and may provide you notice of non-material changes—in a manner consistent with this Agreement (see "Providing Notice To Each Other Under The Agreement" section). If a change we make to the Agreement is material and has a material adverse effect on Services under your Term Commitment, you may terminate each line of Service materially affected without incurring an Early Termination Fee only if you: (a) call us within 30 days after the effective date of the change; and (b) specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made. If you do not cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment. "
If you are tired of their service, have ****ty service, or just want to get out, call in and cancel. If you love them, please don't come here bashing others. I know Sprint is good in some areas, and after all they are the cheapest.
sprint has the best service wtf u smokin
few complaints here but nothing the others wouldnt do worse, i like sprint and plan to be with them until the competition is better which might not be ever.
A.Priori said:
sprint has the best service wtf u smokin
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Click to collapse
Sprint service is excellent in some places but terrible in others. In most places, though, you get constant service except for the dropped calls.
data is total **** where i live but for my plan cost i can deal with it
NewZJ said:
few complaints here but nothing the others wouldnt do worse, i like sprint and plan to be with them until the competition is better which might not be ever.
Click to expand...
Click to collapse
Yeah...I mean, the 2G signal is nearly everywhere and rock solid. The 3G signal is 'strong enough' in most places...the 4G is an embarrassing joke. I get it outside, barely...3/4 of a mile away from the tower, that is on a hill. I have never got 4G indoors. But I'm fine with that, I rarely need to download something big enough for me to say "gee I wish I had 4G" and there isn't wifi available at the same time. My 3G is usually nearly as fast as wifi for page loads and such (leaked eng radio FTW), but I think that also speaks poorly of the wifi performance of my E3D....
I always stay on the lookout. I would love the strength of VZW's signal....though I hang out on their towers (when necessary) via an alternate PRL and the speed doesn't really seem any faster unless it's a 'peak usage' time of day when Sprint is clogged....but even then it's not that much faster. I hear ATT/Tmobile have pretty fantastic 3G (3.5G, 3G+, kinda-4G) speeds, but, T-mobile doesn't have fantastic coverage and I doubt they have a free-roaming agreement with ATT which also doesn't have even a Sprint level of coverage...so that rules out T-mobile--not to mention they will cease to exist soon...which brings us to ATT and their complete ass-rape based service plans.
To sum it up I would like VZW's coverage, but it isn't that much better than Sprint and the data speeds are roughly on par. I would like T-mobile for the speed but the coverage is lacking and t-mobile won't exist soon....and ATT is ruled out automatically. (not to mention I have ATT for DSL and let me tell you--Worst. customer. service. ever...I somehow got shut off for paying my bill in full, early and it took hours to resolve)
and taking cost into consideration? Sprint wins, by far.
EDIT: Also, tiered data plans with unreasonably low caps? Pfffffft.
CheesyNutz said:
data is total **** where i live but for my plan cost i can deal with it
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Click to collapse
Data sucks donkey nuts where I live also, but like you said. The cost is something I can deal with too.
Yes you guys are right. The cost is what kept me with Sprint for so long (actually Sprint was very reliable in my area prior to May), but the towers around my home and work area, which is basically the same area, is screwed. It's been like this since May and they haven't done anything about it. They just make new tickets, tell me nothing is guaranteed and now blame it on my phone. They won't even listen to reason. Do you think an LG Optimus, 2 EVO4Gs, an EVO Shift and the EVO 3D all would have the same problem? Logically that's impossible, yet they tell me it's possible and blame it on my phones and the store is like "i see no problems" and wont replace. I've spent DAYS talking to these guys. Now they're telling me to go to HTC.
So I came across this information and now am switching to Verizon. True I'll have capped data, but only I use more than 2GBs (which is now impossible at 10kbps with Sprint even if I left it on all day and night). The rest of my family plan used like 400MB or 500MB. My problem is reliability. It's unnerving when not only are my friends enjoying true 4G speeds on Verizon, but my own work iPhone is leagues faster in the data department.
So anyways, I'm just passing along this info. A lot of people on SD have successfully ended their contracts with this.
Yooooooooooooooooooo
GOOD ****ING LOOKS MAN.
Damn I've been looking for something like this for a long while. I thought I was gonna end up paying the ETF for all of my lines, but this sounds like I'm out for free and I'll save around $700. What number did you call to get this done?
I'm definitely gone with Sprint's 'later' network, but I still love the EVO 3D. Such a beast of a phone on such a half-assed network. I hope I can find a good replacement.
ReinMaker said:
Yes you guys are right. The cost is what kept me with Sprint for so long (actually
Click to expand...
Click to collapse
AND:
skaflone721 said:
Yooooooooooooooooooo
GOOD ****ING LOOKS MAN.
Damn I've been looking for something like
Click to expand...
Click to collapse
Here's the question that begs asking:
Could you get out of your XDA contract?
For Real.
Why are you here?
Don't want to use Sprint?
Fine, but this forum is for users of a phone that Sprint carries, not Verizon. Both of you have had XDA accounts for less than a month, and ALL of your posts have been less than helpful to anyone, as evidenced here:
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You both 'joined' on nearly the same day last month, and you both seem to enjoy exactly the same threads(hmm..... )
Recommendation:
Why not turn off your phones, let go of each other, and drive to the closest Verizon outlet. Get whatever phone it is your gonna get. Then, when you guys get back, providing you still have any energy left over, you can find a forum that's NOT the Evo 3D forum, and both live happily ever after.
Sent from my Evo3D
mazook98 said:
AND:
Recommendation:
Why not turn off your phones, let go of each other, and drive to the closest Verizon outlet. Get whatever phone it is your gonna get. Then, when you guys get back, providing you still have any energy left over, you can find a forum that's NOT the Evo 3D forum, and both live happily ever after.
Sent from my Evo3D
Click to expand...
Click to collapse
I'm just passing along info gotten from Slickdeals because I know some people are not happy. Why don't you stop wasting your time researching everybody and stop *****ing? Stop getting defensive over people not liking Sprint. At least other people here had something to add.
ReinMaker said:
I'm just passing along info gotten from Slickdeals because I know some people are not happy. Why don't you stop wasting your time researching everybody and stop *****ing? Stop getting defensive over people not liking Sprint. At least other people here had something to add.
Click to expand...
Click to collapse
Bye.
Sent from my Evo3D
So would you get to keep your Evo?
So let me make sure I have this straigt I call sprint say I want to cancel because of the material changes to our agreement, then I'm out ETF free right. Can anyone confirm this works?
Now how would this work if I went to Virgin or boost right after what would I have to do to make sure I keep my number?
I have nothing against sprint as far as postpaid carriers go, but the prepaids would cut my monthly bill in half which is a big deal.
Drewmungus said:
So let me make sure I have this straigt I call sprint say I want to cancel because of the material changes to our agreement, then I'm out ETF free right. Can anyone confirm this works?
Now how would this work if I went to Virgin or boost right after what would I have to do to make sure I keep my number?
I have nothing against sprint as far as postpaid carriers go, but the prepaids would cut my monthly bill in half which is a big deal.
Click to expand...
Click to collapse
You should just get a Virgin or Boost phone before dropping your postpaid contract and take it for a test run. I think you "may just find" that the cut cost isn't really worth the service (customer or phone/data) or lack there of.
If it wasn't for my discount and the EVO 3D, I'd have an easier time leaving. I get **** reception at home and work. Sadly, Sprint is the best price.
moosh3 said:
So would you get to keep your Evo?
Click to expand...
Click to collapse
You paid for it didn't you... Dk why you wouldn't lol ( example of you don't own your phone mentality LOL must have been done in by Steve jobs )
Sent from my PC36100 using XDA Premium App
Whoever you guys go to, enjoy your capped data rates and giant price jump. Your wallet will be pissed.
Sprint isn't perfect but it's way better than verizon and at&t with customer service.
Sent from my Nexus S 4G using XDA Premium App
I like Sprint, but like a lot of others I switched for the price. But where I live and work I get nothing for signal. At work i can't make calls or text, let alone use data. At home.voice functions are good but again, no data. If I didn't have great WiFi I would have left in the first couple of days. I've called Sprint and they have told me that I have mediocre service so its not the phone. I actually had an emergency at work where the phone lines went down and couldn't make a phone call to 911. Luckily some of my employees have Verizon and we were able to call and save a man's life. So i think I'm going to get out and go back to Verizon. I know it costs more, but piece of mind is worth it to me.
So my question is, how would I keep my number if i switched? I've had this number for 10 years and don't want to lose it.
I have been with Sprint since 2004 and I agree that there are multiple issues. The only reason I have stayed on is the contract pricing.
Sent from my PG86100 using XDA Premium App
As stated, who here has gotten the sprint premier letter stating It's ending?
And how mad are you guys about it?
And who is leaving Sprint b/c of this?
3vo Free'd from desire
I did not get the letter. Kinda makes me mad however it's currently the best for unlimited data. Not leaving unless they cap or throttle it. If that's the case, I will go back with cricket. It would be cheaper, and throttled also.
I don't know if I will leave or not. I spoke to a CS rep on the phone and she said I will still get my upgrade from this year and be able to upgrade next year too. The letter said something completely different then what the woman on the phone said. I am upgrading as soon as I become eligible(November). I don't think I will leave over this because you can't get yearly upgrades anywhere else, but I do think that they might lose some customers over this. The crappy data speeds and no 4G expansion going on right now, I wouldn't be surprised if they lost some customers over this. Especially after they use their last updgrade.
housry23 said:
I don't know if I will leave or not. I spoke to a CS rep on the phone and she said I will still get my upgrade from this year and be able to upgrade next year too. The letter said something completely different then what the woman on the phone said. I am upgrading as soon as I become eligible(November). I don't think I will leave over this because you can't get yearly upgrades anywhere else, but I do think that they might lose some customers over this. The crappy data speeds and no 4G expansion going on right now, I wouldn't be surprised if they lost some customers over this. Especially after they use their last updgrade.
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Click to collapse
Totally agree with this post.
3vo Free'd from desire
brol1k said:
As stated, who here has gotten the sprint premier letter stating It's ending?
And how mad are you guys about it?
And who is leaving Sprint b/c of this?
3vo Free'd from desire
Click to expand...
Click to collapse
Have not got the letter, but staying as long as I can keep my Simply Everything plan.
Sent from my HTC EVO 3D using Tapatalk
lost my premier in april with the first round of changes. I have two Sero premium lines; can't leave, it just can't be beat. If the new network changes take effect, sprint will actually have great 3G and better coverage, and that will make it an awesome network. if...
here's to hoping, cause with my plan I'm not going anywhere, and this (data) $hit has got to get better.
housry23 said:
I don't know if I will leave or not. I spoke to a CS rep on the phone and she said I will still get my upgrade from this year and be able to upgrade next year too. The letter said something completely different then what the woman on the phone said. I am upgrading as soon as I become eligible(November). I don't think I will leave over this because you can't get yearly upgrades anywhere else, but I do think that they might lose some customers over this. The crappy data speeds and no 4G expansion going on right now, I wouldn't be surprised if they lost some customers over this. Especially after they use their last updgrade.
Click to expand...
Click to collapse
Every time I've really wanted an upgrade, I've gotten one, (when not eligible) , after a single phone call to Sprint. You just gotta "work it" a little bit, and they'll do it. Sprint is NOT in the position to be losing customers over the issue. Win for us: it's definitely a "flipper's market" right now for Sprint customers.
(I even BRIEFLY considered asking for another full-upgrade when I got the EpicTouch a few days ago, but my brain just wouldn't let me say so much bull**** to another human being... (considering I just got a premature upgrade for my EVO3D)......
But, it did let me say just enough to get the add-a-line price of the phone knocked down from $199 to $75, lol.
<<bringing it since 2010>>
got it yesterday. between this, fees slowly going up and the fact there 3g network in my area is pure crap im headed to verizon.
Im to the point where ill pay more for capped data but actually be on a reliable network something sprint is not in my area.
2k4mach said:
got it yesterday. between this, fees slowly going up and the fact there 3g network in my area is pure crap im headed to verizon.
Im to the point where ill pay more for capped data but actually be on a reliable network something sprint is not in my area.
Click to expand...
Click to collapse
Wish I could leave, but around here verizon is even worse. They are not actually even able to take customers. Every cell provider sucks around here except US Cellular, but they are only good around here, and suck everywhere else. So I just change my prl and roam on US Cellular, best of both worlds, just have to watch the roaming usage, lol...........
It does suck, but at least you get one more Gold Upgrade in 2012. Assuming you upgrade on or before 10/01/2012. I had them push up my upgrade to this month so I could order my 3D now, instead of waiting for 10/01/11. This is on their website.
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Well i gotta get my lsdy her iPhone when it drops. They told me I have to upgrade by end of October.
3vo Free'd from desire
Leaving because a company is trying to do more to make money and boost its pretty crappy 3G speeds by eliminating stuff like the premier program is a stupid reason to leave. No other carrier will offer you that either.
Sprint will not care if the few of you getting-mad-becasue-you-don't-get-premier-perks decide to up and leave. You were probably the reason they eliminated it, that and insurance fraud.
Nothing Sprint does short of raising prices to match or become higher than VZW will ever make me leave.
freeza said:
Leaving because a company is trying to do more to make money and boost its pretty crappy 3G speeds by eliminating stuff like the premier program is a stupid reason to leave. No other carrier will offer you that either.
Sprint will not care if the few of you getting-mad-becasue-you-don't-get-premier-perks decide to up and leave. You were probably the reason they eliminated it, that and insurance fraud.
Nothing Sprint does short of raising prices to match or become higher than VZW will ever make me leave.
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Click to collapse
Ummm well I've had Sprint for 8 years never did any sort of fraud or insurance scheme, buy them there are the bad seeds hahaha, And ATT AND VZW is offering early upgrades tho I think It's for iPhone users only tho.
Basically Sprint is going against everything they've said so far, it'll be time when they take out unlimited data as Dan Hesse said himself It's possible. And believe me the horrible 3G speeds I definitely see it as Iive in NYC and speeds is HORRIBLE!!!!
3vo Free'd from desire
housry23 said:
I don't know if I will leave or not. I spoke to a CS rep on the phone and she said I will still get my upgrade from this year and be able to upgrade next year too. The letter said something completely different then what the woman on the phone said. I am upgrading as soon as I become eligible(November). I don't think I will leave over this because you can't get yearly upgrades anywhere else, but I do think that they might lose some customers over this. The crappy data speeds and no 4G expansion going on right now, I wouldn't be surprised if they lost some customers over this. Especially after they use their last updgrade.
Click to expand...
Click to collapse
im still month to month with sprint and not changing anything until the prime comes out, but was looking into tmobile and they have yearly upgrades it seems, not a full 2 year contract price but close. All I know about this is what I read, I was going to call and ask a rep about it
http://www.bgr.com/2010/01/28/t-mob...e-program-for-post-paid-smartphone-customers/
Just got mine yesterday. I have a upgrade in June 2012 to use under December 2012. Truly looking like I'll be getting what ever Nexus that Sprint has available so it will last for twenty months.
Sent from my HTC EVO 3D using Tapatalk
Got mines the other day. Read it and through it in the trash. I dont care about any of that. If I'm not able to get my upgrade, I just purchase full price if I want it that bad (know I'm going to have to do if the Nexus Prime comes to us lol). Simple as that. Signal is not the greatest in my neighborhood, but once out, I'm good to go. Have a Airave in the home and its serving its purpose so far. Nothing for me to "leave" over. But thats my own personal feelings.
I know we have some AT&T employees on here, hopefully one of you can answer my question. I chatted online with a rep and they gave me some useful stuff, but not quite as detailed as I would like.
I am currently on my family's plan, but my parents made hints to me recently that I could maybe split off eventually, so I was considering doing it this summer when I am working again and have time to build up cash to hold me over the next school year.
Anyways, I confirmed in my chat with the rep that I will be able to transfer my unlimited data to a new individual plan. I then asked if there were any discounts for college students, and she led me to the premier page, and I was able to verify that my school has some sort of discount or deal through AT&T. However, figuring out what that discount that is is messy, and I was not able to figure out what.
Can any of you figure out what discount my school has? My family currently has a 25% discount from my mom's job, if it were something like that, I would be thoroughly pleased, as paying a hundred bucks a month would be much worse than around 75.
I know that in one of the long past threads there was a link to the premier discount sheet or something that one of you posted. I would like to keep as much personal info off of here as possible, so if you need my school to check for me, please pm me.
Thanks!
I can tell you that I used to work directly for AT&T as a U-Verse Technician and only received an 18% service discount. However when I switched to a different company I started receiving a 23% corporate discount.
It's weird how att assigns its discounts but id expect at least a 20% university discount if not more.
Sent from my Samsung Galaxy Note. A revolution in Samsung televisions.
Im a Premier member my self from my work.
Here goto this site and enter your school email to see if your eligible for any discount.
https://www.wireless.att.com/business/authenticate/
If you are, they'll send you a link(to your email) that will direct you to sign up page for AT&T. Just check there how much your eligible for.
Let me know if you get stuck anywhere or need any help.
parth6512 said:
Im a Premier member my self from my work.
Here goto this site and enter your school email to see if your eligible for any discount.
https://www.wireless.att.com/business/authenticate/
If you are, they'll send you a link(to your email) that will direct you to sign up page for AT&T. Just check there how much your eligible for.
Let me know if you get stuck anywhere or need any help.
Click to expand...
Click to collapse
I did that before, but when I tried to use my current number they wouldn't allow me to set up the rest of my account without linking my current family plan, for which I need the last four of my moms ssn.
Sent from my SGH-I997 using xda premium
In that case, I would advice you to call the AT&T Premier Support and have them check if they can create a new account while keeping your same number. If they can't then you might need to port your current number out to prepaid temporarily and then proceed with the above steps and then port it back when you create a new account. But I would give Premier call first and see what they say.
Ok. There is also a corporate store near me, so maybe I'l swing by there tomorrow and check it out. If they can't answer me then I'll call up support.
sounds like you want to do a transfer of billing responsibility to your name and social. you can do so at https://www.att.com/olam/loginAction.olamexecute?target=ToS by logging into the current account. Normally you can't keep unlimited data if you do so, but this will at least allow you to create a new account under your name. You can always add the discount after the account is established. If you prefer to keep the account under their name in case your discount is less, you can call care and have them split the bill so another account is created under their name and same discount with a separate bill and account number (this method does allow you to keep unlimited data. The transfer of billing responsibility to change to your name does not).
One way you can see what discounts your school qualifies for is by clicking on link from premier in the school inbox and on the bottom right of the page that loads, there is a link that says available offers. Once you click on that, it shows you all discounts you receive from your school. Should look like this http://img254.imageshack.us/img254/8589/discountn.jpg. This is just to see what the discounts are, not to create the account as it will try to convert the entire account you have to this new discount.
I think edu discounts are usually %15
Ujmnz, I'm still not seeing that link after I click on the one in the email. Oh well, I'll swing by the store today. Doesn't hurt getting to play with a note a bit more. Haha.
Sent from my SGH-I997 using xda premium
welchertc: The discounts can vary. They may not be the same from one school to another (as far as I can tell). Usually the school can tell you what the discount rates are though so maybe you can call or look on their web site. Also, (at least in my case), AT&T recognizes my school's ip addresses and directs me to an appropriate page that has all the discounts already set up when you shop. If you have access to the school and can get on their computers, try surfing to AT&T wireless from there, you should be directed to a Premier page. Hope this helps.
Lastly, you get discounts on-line that do not seem to apply if you go through their brick and mortar operation (such as waiving the activation fee). Any AT&T person can chime in if that's incorrect but that has been my experience.
On a similar note to your op, my gfs brother is on our family plan and we gave him tthe hint to maybe move on his own soon. Our store reps said we couldn't transfer the unlimited data from his line to a new account. Wtf? So is it possible then, assuming the Rep u spoke to was correct ..
Sent from my INFUSE powered by ZEUS
welchertc said:
I know we have some AT&T employees on here, hopefully one of you can answer my question. I chatted online with a rep and they gave me some useful stuff, but not quite as detailed as I would like.
I am currently on my family's plan, but my parents made hints to me recently that I could maybe split off eventually, so I was considering doing it this summer when I am working again and have time to build up cash to hold me over the next school year.
Anyways, I confirmed in my chat with the rep that I will be able to transfer my unlimited data to a new individual plan. I then asked if there were any discounts for college students, and she led me to the premier page, and I was able to verify that my school has some sort of discount or deal through AT&T. However, figuring out what that discount that is is messy, and I was not able to figure out what.
Can any of you figure out what discount my school has? My family currently has a 25% discount from my mom's job, if it were something like that, I would be thoroughly pleased, as paying a hundred bucks a month would be much worse than around 75.
I know that in one of the long past threads there was a link to the premier discount sheet or something that one of you posted. I would like to keep as much personal info off of here as possible, so if you need my school to check for me, please pm me.
Thanks!
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While doing a transfer of billing responsibility from your parents account to your own you will probably not keep your unlimited data unless you do it in the store and even then it's not guaranteed unfortunately.
Most school discounts that I have seen are between 10% and 15%.
Sent from my SAMSUNG-SGH-I717 using xda premium
garbagecanman said:
On a similar note to your op, my gfs brother is on our family plan and we gave him tthe hint to maybe move on his own soon. Our store reps said we couldn't transfer the unlimited data from his line to a new account. Wtf? So is it possible then, assuming the Rep u spoke to was correct ..
Sent from my INFUSE powered by ZEUS
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As cool as it'd be for the unlimited plan to transfer AT&T is very strict on that grandfathered plan. I don't see them transferring the plan with the number since the plan is tied to the account.
You would essentially have a new account with a transferred number. And if that's the case the data package would not transfer. But you might get lucky.
Sent from my Samsung Galaxy Note. A revolution in Samsung televisions.
Confirmed, i asked because i wanted to get my own plan, if you transfer the number you will lose unlimited
Sent from my SAMSUNG-SGH-I717 using xda premium
paulishuku said:
As cool as it'd be for the unlimited plan to transfer AT&T is very strict on that grandfathered plan. I don't see them transferring the plan with the number since the plan is tied to the account.
You would essentially have a new account with a transferred number. And if that's the case the data package would not transfer. But you might get lucky.
Sent from my Samsung Galaxy Note. A revolution in Samsung televisions.
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When chatting with the representative, they made it clear that so long as I keep my number, they treat it as the same line, just split off of the family plan with a new individual one, and that I could keep my unlimited plan. I'm not worried about that too much.
Anyways, I don't see much of a benefit to me splitting off of my family plan yet, so I probably wont until I am on my own financially. When that is the case, based on my likely salary, paying for the top level data plan at the time wouldn't be much of an issue to me. That is if I somehow lose my unlimited. Which I don't think I will.
I think what that Rep is saying is if you assume responsibility for your line which is different than starting a new one from scratch and trying to transfer your number or data plan ...
Sent from my INFUSE powered by ZEUS
garbagecanman said:
I think what that Rep is saying is if you assume responsibility for your line which is different than starting a new one from scratch and trying to transfer your number or data plan ...
Sent from my INFUSE powered by ZEUS
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Click to collapse
Hmm. I was planning on swinging by an AT&T store sometime in the next few days anyways. I suppose I'll figure it out then. If it won't be transferable, I'll just have to stick with my family plan as long as possible and start paying my parents for my portion of the plan. We'll see.
Ok, just chatted with another rep, and they confirmed what you are saying. I cannot simply split off and keep my unlimited data. However, if I get a bit messy, I can. All I need to do is make my line the primary line on the family account, release the rest of my family so they can start a new family plan, and then I can keep my unlimited data and switch to an individual plan. Here is a pic of my convo:
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Of course, I'm pretty sure my sister will lose her unlimited data, however, she doesn't use anywhere near 3gb of data and would be fine with that. Either that or she could stay with me and we could have our own separate family plan. Hmmm. I have a lot of decisions to make. Haha
you can split off account to a new one, and keep it in their name. you will all keep unlimited that way. you only lose it when switching account to your name.
Sent from my MB860 using xda premium
ujmnz said:
you can split off account to a new one, and keep it in their name. you will you all keep unlimited that way. you only lose it when switching account to your name.
Sent from my MB860 using xda premium
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Yeah, but then I would have to deal with paying my mom for the bill and whatnot. They want me eventually to have a completely independent plan of my own, so I will likely do it in the way I stated in my previous post.
And I'm going to try and convince my sister to share the plan with me, it would only be 75 bucks a month for each of us as opposed to 110 for just me on my own.
No surprise really, but still, I won't be renewing my contract.
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http://www.theverge.com/2012/5/16/3024472/verizon-kills-unlimited-data-lte-upgrades
Sure, why should VZW build the network we want when they can just charge what they want!?
Losers!
This is the writing on the wall for me. I'm switching to T-Mobile. GSM works better anyways.
So he says:
"If I can add as many devices as I want and share that data plan, that's a lot more efficient from a family share perspective, from a small business perspective,"
How is this efficient? Maybe I'm not seeing it right, but I dont want to share my data with anyone. If I have someone on my plan that uses a crap load of data, thats taking away from my data use. Maybe it's good for Verizon because that would mean I would need to purchase a higher data plan. But that sucks for me, the customer.
That's why they worded it that way.
It does make sense for the guy that has an iPad, smartphone, data for portable computing. However, that assumes that I don't want unlimited data... It's like Comcast capping data from home.
Standard procedure at Big Red. It's like they are edging Unlimited users closer and closer to the end of a cliff and into tiers. But eventually =
What's contributing to the uncertainty is some of the phrasing of Verizon CFO Fran Shammo's statements yesterday, particularly the moment when he said flat out: "Everyone will be on data share."
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-CNET article
My dad wants to finally get a smartphone and he said I could buy the subsidized phone. He'd take my DX2 bc he doesn't care about the latest and greatest. I only question and worry if he'll be stuck signed into the 2gb of data tier just days before they come out with something potentially better with the new plans.
Don't worry, Verizon will always let you sign up for an extension on a new plan at a higher rate.
I would switch to a a different provider. There's no end to the nonsense until they squeeze every last dollar out of you. They report to share holders not customers... They got that part clear.
Verzon clarified this. It's only if you buy a subsidized device.
http://www.androidpolice.com/2012/0...ing-if-you-buy-a-4g-phone-this-summer-onward/
So pull $500+ out of your behind and you're good to go.
The promise of smart phones is over. Back to the days of SMS and voice. IPhone was just a flash in the pan..........
Larry94 said:
Verzon clarified this. It's only if you buy a subsidized device.
http://www.androidpolice.com/2012/0...ing-if-you-buy-a-4g-phone-this-summer-onward/
So pull $500+ out of your behind and you're good to go.
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Who the heck is not going to want to upgrade to 4G anyways? This was a great plan on Verizon's part. Touche dickheads
Come over to the dark side...
thelowend said:
Who the heck is not going to want to upgrade to 4G anyways? This was a great plan on Verizon's part. Touche dickheads
Come over to the dark side...
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Click to collapse
My wallet doesn't want to upgrade to 4G >__>
CarlosBattousai said:
My wallet doesn't want to upgrade to 4G >__>
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Click to collapse
I **** you not, when I looked at the data plans, my back right pocket began to hurt like hell.
Come over to the dark side...
Amazing. First, they take away the "new every two".
Next, they charge you $30 for your free upgrades (not free any more, jerks).
Now this? And, if you WANT to keep it, you have to pay the full price for your new phone?
Verizon is doing EVERYTHING in their power to drive their customers away. I may have to take a look at Sprint. Someone at my work has it and they have a total of 5 phones and a shared, unlimited data plan and it's $130 a month + tax. Wow! I've paying MORE than that for 4 lines and only I have the unlimited data plan.
I just don't know what the coverage is of Sprint, though and what Android phones they offer.
Even though they blow chunks as a company, the coverage is still hard to beat. Guess you have to pick your poison
Well, now with Motorola now coming out officially and stating that the X2 will stay on 2.3 and NOT get ICS, I'm pretty much done with Verizon AND Motorola.
Sprint has an truly unlimited data plan (no throttling) AND they have an unlimited FAMILY data plan, unlike Verizon which appears to be giving a LIMITED shared plan.
Here's the link to the Motorola Android Software Upgrade page stating that the X2 will stay on 2.3:
https://forums.motorola.com/pages/00add97d6c
I figured this was going to happen, so it's not that much of a shock as the Verizon announcements have been.
I don't understand the hate towards Verizon. How many people with unlimited plans were actually using 4+ GB/month in order to warrant the unlimited plan in the first place? My guess is less than 5% of all customers do this and actually needed unlimited data.
Now Verizon nerfs the unlimited plan and people get pissed? I hate to be the devils' advocate but it is a good move on their part. The vast majority of users don't even use anywhere near 2 GB/month (I know I don't, and nobody I know has even come close to that cap) so why keep an unneeded plan around?
I personally use well over 5gb of data... and I use that in less than 2 weeks... long as I'm on prepaid think ill be good on my data.
Sent from my DROID X2 using xda premium
If they are done with support for DX2 they should just hand over the bootloader codes...its nice to dream, right?
Sent from my MB870 using XDA
Omega360 said:
I don't understand the hate towards Verizon. How many people with unlimited plans were actually using 4+ GB/month in order to warrant the unlimited plan in the first place? My guess is less than 5% of all customers do this and actually needed unlimited data.
Now Verizon nerfs the unlimited plan and people get pissed? I hate to be the devils' advocate but it is a good move on their part. The vast majority of users don't even use anywhere near 2 GB/month (I know I don't, and nobody I know has even come close to that cap) so why keep an unneeded plan around?
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It's not the actual data cap that ticks us off. It's the fact that they are going to milk their customers for everything it's worth...
Getting new customers is one thing, but those who are grandfathered is a low blow to those who stayed with Verizon when they eliminated unlimited plans.
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Thought I would share this for those of you that only have 2 lines. Its a killer plan. The alternative before today was $120 for unlimited for 2 lines.
Official eFlyer:
https://app.box.com/s/wyawkrockk4khm14vgn3
Decent plan, but still not as good as two Sero lines
Sent from my LGLS990 using Tapatalk 2
Jocelyn said:
Decent plan, but still not as good as two Sero lines
Sent from my LGLS990 using Tapatalk 2
Click to expand...
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My old family plan, with 4 lines, unlimited data and text, unlimited mobile to mobile, and 2100 minutes of other calls, and 4 subsidized phones is still cheaper than the cost of this plus monthly payments on 4 phones.
hey hellot1M can you sent me this link. i do not see it on sprint site. this would low my bill by $40
I called sprint today about this and no one know about this
The monthly payments on the phones is the killer part. So this might as well be $130-$140 per month.
I switched over today, took them a minute to find it. I was already on Sprint with a G3 and S4. I didn't seem to effect my upgrade's. The dates are still the same. This will be a pretty sweet deal if they apply my discount along with it.
If anyone wants to switch to this and the employee doesn't know what you are talking about tell them they need to add the soc code for it. IT is working on getting this fixed to show automatically and won't have it available in the systems till the 18th or 19th
SOCs: REQLPRO, REQ3PRO, REQBPRO and REQWPRO
Or just tell them to check their damn email lol
It really depends on the customer. this plan won't save everyone money but I have a encountered a few that it did. If you are on the framily plan with 2-3 lines and the ID has 7 or more then this is not for you. If you are on the sero plan, then please NEVER leave!! Lol if you only have one line. Then stay away from this. Talk to your rep and see what's best. Keep in mind this is not discountable so make sure you take that into consideration before switching.
ruff97 said:
hey hellot1M can you sent me this link. i do not see it on sprint site. this would low my bill by $40
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Its an internal email so I have no way of sending you a link. Just like most new plans, you will have to go into a direct or indirect sprint store for new offers. The website and customer care usually won't have these available the first few weeks. This isn't advertised just yet and may never be. It even states in the email that we should use this plan as a last option, meaning its probably temporary. I haven't received any other notification that its permanent or temp so that's just a guess
Also for those interested, the G3 and M8 are still on sale from black Friday. The G3 is down $20 a month and the M8 is down to $15.
In my case I have 2 lines and with my discount I was paying $151. My discount is 18%, I had 2 lines both with unlimited talk,text and data. I also had the $11 insurance on both lines. Looking at my bill my discount was $10.80. So even without my discount I should be looking at $141.80. That's a saving of $9.20. I'm happy with that.
HelloT1m I called in to Sprint and was able to secure this plan. I just said I saw it online. She put me on hold for a few min when she came back she said she found it.
I think she was confused about it though. At first she said it wasn't available till Jan 12, when she tried putting on for that day she came back said she was able to add it today.
Do you still have a 2 year upgrade on this plan?
I called Sprint again today about this plan the rep did not know anything about the plan so I gave him the code SOC he found what I was talking about but did not know how to apply to my account. so he gave me this 866-412-9241 to call and see if they can apply to my account. I called the number and rep also did not know nothing about it neither. so I gave him the code too but kept on looking for excuses telling me that he can't find the plan i was talk about. then when he finally found the plan he tried to say my bill would go higher if I changed to this plan, but didn’t tell me how my plan would go up. he gave me a manager to speak to then the manager there try to tell me if I go to this plan charge me additional $15 per line and it was for only meant for new customers
They are lying, I've been a Sprint customer for 7 years. Here is a screenshot of my account plan after she made the change.
Dvin211 said:
They are lying, I've been a Sprint customer for 7 years. Here is a screenshot of my account plan after she made the change.
Click to expand...
Click to collapse
I know they are will try again tomorrow
..
BTW this plan is focused on new customers or customers out of contract. If you are still in a 2yr contract this will be a little harder to get into
Edit: lol I may have forgotten the second screenshot
https://app.box.com/s/wyawkrockk4khm14vgn3
Here is the eflyer. This has ALL in the info on this plan. Be sure to read all the small print. There is a $25 fee if you are still in a contract.
sinnedone said:
Do you still have a 2 year upgrade on this plan?
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I'm also interested to know this is well.
Can anyone confirm if the 2 year phone upgrade is still available with this plan, or does it get switched to the Easy Pay (or w/e it's called)?