In case you have to send your phone to lg to be repaired, what exactly do you tell them and about how much will it cost?
jmoney86 said:
In case you have to send your phone to lg to be repaired, what exactly do you tell them and about how much will it cost?
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most of them (in my country) come with innocent face, and then argued their mobile phone hangs when playing games and never boot again
and wait for 4-7 days, their board get replaced
so do they take the phone back or not
jmoney86 said:
so do they take the phone back or not
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To be honest, I bricked my phone thrice in six months. Reapired it at the service centre. You can always say that "I switched off my phone before I went to sleep. The next day I can't turn it on!" That's what I told them. My phone was under warranty so it was free
And yes they take it back to change the board for you
Sent from my LG-P500 using xda premium
Joel Chan said:
To be honest, I bricked my phone thrice in six months. Reapired it at the service centre. You can always say that "I switched off my phone before I went to sleep. The next day I can't turn it on!" That's what I told them. My phone was under warranty so it was free
And yes they take it back to change the board for you
Sent from my LG-P500 using xda premium
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I bricked my phone more than 10+ times but I still can rescue it through KDZ.
I have bricked my phone 5 times in a day once.
i have a warranty also, i'm thinking its the battery bc it was in emergency mode for so long without having a good charge. hopefully they can repair the whole phone
terratrix said:
I bricked my phone more than 10+ times but I still can rescue it through KDZ.
I have bricked my phone 5 times in a day once.
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My definition of bricked is that the phone can't even enter emergency mode. If you can't even do that, how the hell am I supposed to use kdz
Sent from my LG-P500 using xda premium
Related
My phone was dead (had to change motherboard) so I sent it back to the lg service center.....
How long does it take to fix my p500?
#Maybe it's different from your country but never mind
if its in america from tmobile it will only take a day or two but they send the phone first
I don't think they change motherboard for a bad update or flash rom went bad kind of dead phone. They just hook up the phone to a jtag (something) and flash fresh rom.
Sent from my LG-P500 using XDA Premium App
4silvertooth said:
I don't think they change motherboard for a bad update or flash rom went bad kind of dead phone. They just hook up the phone to a jtag (something) and flash fresh rom.
Sent from my LG-P500 using XDA Premium App
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OP never mentioned it was due to bad update/flash. Anyway it shouldn't take more than a week for you to get your phone back.
Well 4silvertooth is right.....
Is the flash KDZ problem
Thanks for all the replies
I sent mine for a siminar reason (o1 fell into the wc) lol, and i got it back in 3 days.
I tried to flash my phone with LGMDP.exe and I've bricked it
I've tried all ways to make kdz recognise it with no success and the phone doesn't even enter in emergency mode...
So my sad question is: if I say to LG that I've bricked my phone with their official software during the last 2.3.3 italian updgrade (released this morning), will they repair my phone without making me pay money?
Thanks to all that will answer me
LG Italia services are dumb,so you can say it without problems. Also rooting and custom romming the phone doesn't void warranty.
Sent from my LG-P500 using XDA Premium App
Tell them that the phone has bricked during the update with the official tool. Generally LG accepts the warranty. Most probably they'll change the main board.
Just tell them that the phone was working at night and when you woke up it was like this. You don't need to mention the update. They'll change the board, quietly.
Are you sure it is bricked? No mode is working?
Sent from my LG-P500 using XDA App
@ciaox: haha ok
@kopchev: I just hope they'll repair it within one or two weeks...
Dr.Alani said:
Just tell them that the phone was working at night and when you woke up it was like this. You don't need to mention the update. They'll change the board, quietly.
Are you sure it is bricked? No mode is working?
Sent from my LG-P500 using XDA App
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KDZ doesn't recognize the phone in any goddamn way... It doesn't go in Emergency Mode and I've tried to reinstall lg drivers a couple of times
Dr.Alani said:
Just tell them that the phone was working at night and when you woke up it was like this. You don't need to mention the update. They'll change the board, quietly.
Are you sure it is bricked? No mode is working?
Sent from my LG-P500 using XDA App
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They could be: WTF? update lie is better,but I dunno if LG Italia replaces mainboard,maybe they will replace the whole phone
Sent from my LG-P500 using XDA Premium App
this is very funny because I want to kill my phone, it works poorly and the operator says otherwise, I have tried everything to kill him but I can't
anyone can help me? xD
gilberthcordova said:
this is very funny because I want to kill my phone, it works poorly and the operator says otherwise, I have tried everything to kill him but I can't
anyone can help me? xD
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LOL use the russian exe and unplug your phone during the flash... Probably you will have a perfect brick
onlymeipse said:
LOL use the russian exe and unplug your phone during the flash... Probably you will have a perfect brick
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Unplug than remove battery. That's the correct method to brick it.
4silvertooth said:
Unplug than remove battery. That's the correct method to brick it.
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LOL it remembers a lot my procedure
BTW I've just taken my phone to an LG center near home and they belevied me... They will send the phone to LG and when it's fixed or changed I will take my new phone from the center... I just hope I'll get my phone before 24 of this month cause I'm leaving for a week
Mine was repaired within 3 days. I sent them on tuesday, the returned it to me on thursday. In the service log I saw that they ordered new mainboard on tuesday and received it on thursday. Very quick, which is not typical for Bulgaria
The assistence guy told me they would have fixed it in two weeks
onlymeipse said:
The assistence guy told me they would have fixed it in two weeks
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I am in the same situation you was and tomorrow I'm going to bring my LG P500 to the LG Service Center.
How many days they took to repair the device? They had to replace the PCB or what?
Thank you in advance.
my phone also got bricked today.What happened was when i was updating in KDZ there was a error in update so i pulled the battery out of the phone and damn...BRICKED...!!!! nothing is working so far tried everything.
Is there a way to recover the Phone.????
They changed my PCB in just 3-4 hours.i am from india.
phone-LG P500
Rom-Stock GB
vikasb32 said:
They changed my PCB in just 3-4 hours.i am from india.
phone-LG P500
Rom-Stock GB
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Did they charge you any money..??
will replacing PCB unbrick the phone,because today i have bricked and tommo for "Vibration not working" Service centre told they will replace the PCB
well i can say is most of lg original software which easily bricked our phones. twice my lg phone bricked due to the reason wanted to revert back to original software.
Sent from my HTC Sensation XE with Beats Audio using xda premium
Got PCB replaced in 2 hours.Service engineer didn't even ask a single question for phone not powering on.Thank god my P500 is revived.
hello i didnt want to open a thread but i cannot find the anwser to my problem ive had for 2 weeks
1.my phone will not charge from the stock charger yes i have tried 6 different chargers
2.sbf alot times
3. locked boot loader
4.factory reset
5.different batteries
cant think of anything else the only way it charges is when i connect usb to my laptop and mount sd if i dont mount sd it doesn't charge when i power phone off it just turns back on if i connect it doesn't give me the charging animation when phone is off if anybody knows a fix please let me know or if you want to help find a solution to fix it im all in it as i read alot of Motorolas have this problem but i cant find a fix for it
thanks
I suppose it is hardware related, maybe you can go to the Moto repair center to have your phone checked.
Sent from my MB855 using XDA
It could be or maybe I lost a img or something while flashing bought through best buy in September do I call sprint or go to best buy
Sent from my MB855 using xda premium
RockoDev said:
It could be or maybe I lost a img or something while flashing bought through best buy in September do I call sprint or go to best buy
Sent from my MB855 using xda premium
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you can't miss something cos if so your phone won't boot up, i think call bestbuy first and make sure your phone is unlocked when you deliver your phone to them.
Sent from my MB855 using XDA
dxl880517 said:
you can't miss something cos if so your phone won't boot up, i think call bestbuy first and make sure your phone is unlocked when you deliver your phone to them.
Sent from my MB855 using XDA
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NO!!!! That is INCORRECT! Make sure you phone is LOCKED before you take it to best-buy or Sprint!!!!! You got the phone under warranty Locked, they will standby that. If you unlocked it and they see it, that means you f**ked with it which voids the warranty and they don't owe you s**t!
TRUST ME!!!!
Look for my thread "I F'ed up!", I have a post with DETALED instructions how to put it back and what you need!! (I'll be back, I wil find it!)
That's what I was afraid of taking it back but oh well
Sent from my MB855 using xda premium
RockoDev said:
That's what I was afraid of taking it back but oh well
Sent from my MB855 using xda premium
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You don't have to take my word for it, ask a forum admin. He**, go to another phone and ask around there! Look [email protected], the instructions for ANY Flash/Root/Unlock starts out with "This will void your warranty and I'm not responsible if you brick your phone!" Then they give you instructions.
Even if you take it in unlocked and they find out and you say screw it and walk out, then fix it yourself back to stock, your still f**ked. They will upgrade your account with note that you did it, so if something jacked later, T.E.P is off the hook!!!
Note: I know all this because I was a B.E.S. Admin for @ 7 years. My old job, I did not work in Mobile support, but I loved flashing Windows phones and they had like 40 of them laying around. Sale guys would see **** I did, to embrassed to ask because it would make them look dumb, try it, brick it, go into Store, hence, company contract and warranty is gone!!!! Got into Android with Evo and never looked back!
I'm working but just looked @ briefly, e-mail me your e-mail and I will send you file and EXACT instructions to get you out of jam. In the mean time, you need to download RSDLite to your computer and install. Also, make sure you have 100% charge on your phone (you can go lower, but that is trouble too!). Also, free up USB on BACK of computer, not front!!
Trust me, I spent 2 days without phone, I know how it feels!
I'm Home! [email protected]!
My bad a lil lost so are you saying to sbf because I already did and it didn't fix the problem what I can try is someone can do a fresh install backup with none of your info and pm a zip or files and see what my is missing
Sent from my MB855 using xda premium
dsims7_2000 said:
NO!!!! That is INCORRECT! Make sure you phone is LOCKED before you take it to best-buy or Sprint!!!!! You got the phone under warranty Locked, they will standby that. If you unlocked it and they see it, that means you f**ked with it which voids the warranty and they don't owe you s**t!
TRUST ME!!!!
Look for my thread "I F'ed up!", I have a post with DETALED instructions how to put it back and what you need!! (I'll be back, I wil find it!)
Click to expand...
Click to collapse
Sorry guys. i made a mistake....
trust me...
Sent from my MB855 using XDA
Hi there Folks....
My SGS3 Pebble Blue suddenly went dead. I leave my phone overnight with 17% battery charge, I dont remember well if the wifi was on, but in the morning it was completely dead, no button respond at all. Thinking that the battery has been emptied, i plug in the charger, but the phone doesnt respond, not even the LED nor the battery display that is charging. So, I leave it on the charger for a couple of hours, like 3 or 4 hours but still its dead.
My SGS3 is running at Omega ROM v34, everything is working fine before the incident, no lags, no system crashes. It is made in vietnam and I got it from a local network provider in Phillippines.
What can i possibly do to revive my SGS3? I could not send it to Samsung for warranty because, first it is running in custom firmware, next is warranty is completely void because i have already replaced my LCD Screen last month. I dropped my phone and the Screen was damaged so I ordered a screen replacement and I myself replaced the damaged screen.
Please help, I have no idea what happened....
Sounds like the S3 "Sudden Death" issue that was in the media some days ago (so the chance is high that it is a physical defect and you can't do much against it...).
Try a google "Galaxy S3 Sudden Death" search and you should get tons of informations about the issue. As far as i know Samsung Support repairs/replaces damaged devices without trouble.
Looks like they replace the mainboard on those damaged devices. Some people are saying that it might be some sort of planned obsolescence that kicks in to early.
That would also explain why Samsung is not talking about those issues at all and repairing/replacing damaged devices without further asking.
€dit:
Take look here for further informations: http://forum.xda-developers.com/showthread.php?t=1993044
77lupin77 said:
Hi there Folks....
My SGS3 Pebble Blue suddenly went dead. I leave my phone overnight with 17% battery charge, I dont remember well if the wifi was on, but in the morning it was completely dead, no button respond at all. Thinking that the battery has been emptied, i plug in the charger, but the phone doesnt respond, not even the LED nor the battery display that is charging. So, I leave it on the charger for a couple of hours, like 3 or 4 hours but still its dead.
My SGS3 is running at Omega ROM v34, everything is working fine before the incident, no lags, no system crashes. It is made in vietnam and I got it from a local network provider in Phillippines.
What can i possibly do to revive my SGS3? I could not send it to Samsung for warranty because, first it is running in custom firmware, next is warranty is completely void because i have already replaced my LCD Screen last month. I dropped my phone and the Screen was damaged so I ordered a screen replacement and I myself replaced the damaged screen.
Please help, I have no idea what happened....
Click to expand...
Click to collapse
Read the Sudden Death Thread first .
jje
Also post this in the s3 philippines thread. I been monitoring when this thing will start manifesting on our shores. You're the first one from philippines that reported this problem here or that I have read.
Sent from my Galaxy Nexus using Tapatalk 2
I highly suggest you just send it back to Globe/Smart and get a replacement xD
Sent from my GT-I9300 using xda premium
Unfortunately my S3 died on me as well on the eve of new year!
I'm waiting for the holidays to be over so I can send it to the Samsung service center.
Hopefully, they will cover the repairs with the warranty and they will not notice that my phone is rooted and running on custom software..
Sent from my Transformer TF101 using Tapatalk HD
Yup... I experience that too....its the motherboard issue... My phone is rooted.. Sent to samsung service centre... They replaced it.. No question asked..
Kamal rhaiyan
Singapore
Sent from my GT-I9300 using xda app-developers app
worry not my friend
if the mobo died, they won't ask questions about roms or root
it will be replaced right away
kinda sad samsung experiences thigs like these....
RorixRebel said:
worry not my friend
if the mobo died, they won't ask questions about roms or root
it will be replaced right away
kinda sad samsung experiences thigs like these....
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Click to collapse
Does it mean that my mobo died even if I can still boot in download mode?
Thank you!
Sent from my Transformer TF101 using Tapatalk HD
Yes... To double check... Go to download mode and see whether brand name ''i9300''is there... If no, pit partition messed up... Confirm motherboard dead..
Sent from my GT-I9300 using xda app-developers app
Kamal Rhaiyan said:
Yes... To double check... Go to download mode and see whether brand name ''i9300''is there... If no, pit partition messed up... Confirm motherboard dead..
Sent from my GT-I9300 using xda app-developers app
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Click to collapse
wow. thanks for the info mate. it is indeed not showing the brand name. I'm going to the service center tomorrow. will keep u guys updated.
Its ok mate... Its only for few days... It doesn't take long to replace motherboard.
Cheers!
Sent from my GT-I9300 using xda app-developers app
All the best Buddy.
Sent from my GT-I9300 using xda premium
I am from MEXICO too, got my SIII from Sanborns, Nov 11, have you heard about more cases of sudden death in our country?
http://bgr.com/2013/01/02/samsung-galaxy-s-iii-fix-279600/
They acknowledge it.
Sent by GT-I9300 SuperNexus
Kamal Rhaiyan said:
Its ok mate... Its only for few days... It doesn't take long to replace motherboard.
Cheers!
Sent from my GT-I9300 using xda app-developers app
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IntenseTorture said:
All the best Buddy.
Sent from my GT-I9300 using xda premium
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Click to collapse
Have sent in the unit yesterday to the service center. They have checked the download mode and asked me if I did some rooting and I said no.
From the download mode they cannot see the product name but there is no custom binary download numbers too so they said it is covered by warranty and just this morning, I called them up to follow up and they said they already ordered a new motherboard. I asked again if there are no problems with regards to the warranty and they have confirmed that it is indeed covered. Hopefully, in a week I'll get the repaired unit
reycharlesconrad said:
Have sent in the unit yesterday to the service center. They have checked the download mode and asked me if I did some rooting and I said no.
From the download mode they cannot see the product name but there is no custom binary download numbers too so they said it is covered by warranty and just this morning, I called them up to follow up and they said they already ordered a new motherboard. I asked again if there are no problems with regards to the warranty and they have confirmed that it is indeed covered. Hopefully, in a week I'll get the repaired unit
Click to expand...
Click to collapse
So have you gotten your phone back yet? Which service center did you bring your unit to?
ok i just had a fatal error happen, as i was running the 1.15 RUU (because i was having issues) status bar got to 17% the my asus computer rebooted to complete some updates that i had no idea were installing. mMy phone now does nothing at all.. no bootloader, no led when pluged in, i mean nothing. is there anything that i can do besides sell for dirt cheap,,, thanks
i guess with 100 views and no comments, that im screwed.. any developers out there need parts or a dead phone to tinker with ?.. i will be very slow to respond since i have no phone.. smdh
Are you positive you can't boot into the bootloader?
Sent from my DLX using xda app-developers app
Phaded said:
Are you positive you can't boot into the bootloader?
Sent from my DLX using xda app-developers app
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yes 100%.. my fingers are hurting from holding power and volume down all day, and part of me thinks that if i push harder it will work.. lol.. that didnt work either. well i did take it to the verizon store today to buy a htc one and i told the guy that it powered off and wont turn back on, so he got me one ordered (dna) for no charge under htc's one year manufacture warranty since he strongly believes that the battery is bad.. ill agree and get my refurbished phone and not complain, i just have to deal with a lg lucid for a couple of days
I can jtag the unit for you
Zarboz said:
I can jtag the unit for you
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what kinda turn around? and how much?
reg442 said:
what kinda turn around? and how much?
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ill do it for free for you if you want and it takes me about a hour to do
Zarboz said:
ill do it for free for you if you want and it takes me about a hour to do
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Click to collapse
i will see what kinda replacement that they send me on wedneday, ill pm you either way on wednesday.. Thanks
Zarboz said:
ill do it for free for you if you want and it takes me about a hour to do
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@ Z All the time you devote to others is truly inspiring.
reg442 said:
i guess with 100 views and no comments, that im screwed.. any developers out there need parts or a dead phone to tinker with ?.. i will be very slow to respond since i have no phone.. smdh
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Yeah JTAG is the best way to go. It sucks to lose all the data but at least you have a working phone. You 're only entitled of 2 claims within 12 months on Insurance. If you use them both you'll be dropped from the Insurance coverage for a year; no matter if you purchase a brand new device. So I'd suggest you save them
reg442 said:
ok i just had a fatal error happen, as i was running the 1.15 RUU (because i was having issues) status bar got to 17% the my asus computer rebooted to complete some updates that i had no idea were installing. mMy phone now does nothing at all.. no bootloader, no led when pluged in, i mean nothing. is there anything that i can do besides sell for dirt cheap,,, thanks
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Click to collapse
Do the home recent and back leds flash when hold just the power button down ?
mrbidjey said:
Yeah JTAG is the best way to go. It sucks to lose all the data but at least you have a working phone. You 're only entitled of 2 claims within 12 months on Insurance. If you use them both you'll be dropped from the Insurance coverage for a year; no matter if you purchase a brand new device. So I'd suggest you save them
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Click to collapse
i dont have insurance, HTC ia replacing the phone at no charge cause its only 7 months old and they come with a 1 year warranty..
bibleway said:
Do the home recent and back leds flash when hold just the power button down ?
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Click to collapse
nothing at all.. my phone is so cold and lifeless...
reg442 said:
i dont have insurance, HTC ia replacing the phone at no charge cause its only 7 months old and they come with a 1 year warranty..
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Alright buddy good luck
reg442 said:
nothing at all.. my phone is so cold and lifeless...
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I mean unless you want to donate it to me haha I'd take it off your hands
If you want to have me jtag it let me know
This is my dev unit
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Zarboz said:
I mean unless you want to donate it to me haha I'd take it off your hands
If you want to have me jtag it let me know
This is my dev unit
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
ill be in touch with you on wednesday either way
Got a refurbished DNA today, I guess it's better than nothing.. thanks again for the offer to fix. I have to send the old one back and hope I don't get charged for anything..
Sent from my HTC6435LVW using xda app-developers app