I've had my evo 3d for about a month and a half and recently I've noticed that near the bottom middle of the screen there is a small 1/8 inch blotch that is brighter than the rest of the screen. It is most noticeable on a white screen and seems to be getting worse. Anyone know what could cause something like that? Or how to fix it without taking it to sprint?
Would sprint fix it if it is a defect of the phone since its less than 2 months old when it doesnt have the extended warranty?
Has no one else run into this problem?
You sure you have an Evo3D? Lol.
I had this exact issue in the same spot on my Evo4G. It was faint and only noticeable on white. Now its noticeable nearly all the time. But I haven't heard of that same issue on the 3D at all.
Yes it is the 3D. I would try taking it into sprint but 1) its rooted, 2) the nearest sprint store is a 50 minute drive away since I don't live near where I bought it and 3) I dont have the TEP so I dont know if it is covered under like a manufactures warranty or anything. The spot is getting worse and I know over time it will be really bad. I can already start to see it even when not viewing a white page. Any light color shows it now.
I had this same issue on several 4g's but never heard of it on the 3d. I would still try to get then to replace the screen, just have a stock looking ROM loaded up and keep your fingers crossed.
Related
I have the XV6800 and noticed that this phone over times developes some screen spots. I have one so far, and on my previous one that I returned (for other reasons) developed one also.
I read a thread on another website that Moguls / Titans develop it too.
Has any one else Developed this? If so is it fixable or is it something that might cause like sometype of recall and issue a fix where we might get phone replacements later on?
i have a light spot about the size a pea in the screens lower left-hand quadrant. It's noticeable it during the verizon boot-up screen with the white background, in word, etc. anything with a white background. Not noticeable if the screen is colored.
I've wondered if this was normal.
mine's got 3 of them now
same here, my burnin spot is also in the lower left-hand corner the size of a pea.
same here, lower left corner is lighter than the rest of the screen...looks like somebody missed something on QA
themoz said:
i have a light spot about the size a pea in the screens lower left-hand quadrant. It's noticeable it during the verizon boot-up screen with the white background, in word, etc. anything with a white background. Not noticeable if the screen is colored.
I've wondered if this was normal.
Click to expand...
Click to collapse
Yes, mine is in the exact same place. I read on another website that it might be an HTC issue because other TITAN's have gotten these spots also.
At first I thought that a picture image was burnt into my screen or that I might have pressed the screen to heavily and damaged it.
This has happened twice. I wonder if there is a fix because this is very annoying especialy when trying to read or watching a video.
Same Here
I have a pc6800 through Alltel and just noticed the same problem three days ago...has anyone spoken with their SP and found out if they are replacing them?
Killroy8868 said:
I have a pc6800 through Alltel and just noticed the same problem three days ago...has anyone spoken with their SP and found out if they are replacing them? I am afraid to take mine in since my all High and mighty Moister sticker now says void even though my phone hasn't been with in 100 feet of water. I find those stickers to be such BS...but that could just be me...I wish I could find some where to buy spare ones..
Click to expand...
Click to collapse
I am not entirely certain but I think the void sticker that is displayed by the battery is for the screw. I mean if you try to unscrew your phone to fiddle with the insides then that voids your warranty. I could be wrong.
The only concern would be that if we where to return the phone to get a replacement one, that we would have to flash our RADIOS and ROMS to stock if any one has flashed them to anything that is not stock.
The stickers on both of my alltel 6800's said void out of the box. Their explaination for this is the when the sticker get wet the words bleed and turn the entire sticker purple. Not sure how accurate the rep was but that is the story for what it is worth.
shayes5 said:
The stickers on both of my alltel 6800's said void out of the box. Their explaination for this is the when the sticker get wet the words bleed and turn the entire sticker purple. Not sure how accurate the rep was but that is the story for what it is worth.
Click to expand...
Click to collapse
Yep..you are right . The void stickers are good until they turn a solid purple or red...weeehhh...I'm goin to go and replace my phone this week will let you know how it goes..and what they say
Yeah, mine's got a spot the size of a small pea in the bottom left-hand corner. Doesn't bother me too much yet though, I've got the insurance so I'll go get it replaced one of these days. For others that have tried to get them replaced, any troubles?
After doing some research on forums I noticed that many people have this problem.
Some say that it might be an issue with the phone heating up, faulty LCD manufacturing, the excess use of the vibration feature and so on......
But It seems that no matter what you ( such as gettting a replacement) your current or new phone might still get these spots.
It seems that not many carriers know about this issue, not even HTC.
So the problem might consist unless it is made known to them so they can create a fix for the new shipment of phones. Or else this will reoccur on the phones they have shipped out already.
It sucks because most of us paid a large amount of money for these devices to have it be faulty( not something that can be fixed via software at this moment). Just my opinion.
Ditto, same spot here. was wondering about the spot for a while. I have dropped mine a million times and thought it was because of that.
would be nice to be able to change it in because of the spot because mine is beat down to the ground like 4 flat tires.
will they give me crap because of how beat up it is?
I know every time I go to Alltel and get a phone replaced via the insurance the first question they ask the Rep at the store is if the phone looks like it has been dropped or if it has water damage....I'm sure that is so they can blame it on the user. As far as the phone being under manufacturer warranty they usually just swap it out for me no questions asked. I just always hate when they open the box infront of me and give nothing but the phone....would be nice to have an extra case and charger...LOL..
anyone know if sprint good about swapping phones and if i should do insurance or manufacturer warranty and if i do insurace can i switch to touch or you can only change phone in first thirty days
i got 2 spots in lower left corner
Me too (x3)
I've been through three Sprint-branded titans because of this. I'm 100% sure it's a design flaw. If we all complain at once, HTC might actually listen and make a titan that doesn't do this!
I also have two pea-sized spots in the lower left quadrant of the screen. Doesn't really bother me though, as I only notice it when the phone is booting up.
I've got 3 spots lower-lefthand corner as well on my Mogul.
I made a poll to actually see the statistics of the effects of these Spots on the TITAN / 6800
Feel free to Vote
I just recently switched from an Evo 4G to a new Evo 3D. After about an hour of having it I noticed something was off with the screen. It had a yellowish tint to it (I've had an Evo 4G and a Nexus S 4G do this out of the box also). Now I did return the phone to get one that had a correctly functioning screen, but my question is this: Has anyone else experienced this with the Evo 3D? I did notice that the serial number on the 3Ds with the yellowed screens were HT17 models and the one I ended up with that had a good screen was an HT16.
P.S. I just want other users thoughts on this. I don't want people telling me to just exchange the phone. Has anyone else with the HT17 models experienced this? There were three Evo 3Ds that I have seen do this.
I have an HT17 serial number and my screen is not yellowish tint at all. Very happy with the whites.
My best guess is that this Sprint store received a bad batch. Or I just have bad luck considering I have run across 5 yellowed screens across 3 different products.
I have a ht16 now and i got the yellowish screen. I had 2 before that was bright whites but I dont remember what they were. I dont know if i really wanna exchange again since everything else is good and dont want to end something worse
Sent from my GT-P7510 using Tapatalk
my original 3D was a HT16 I got through the premier order deal and had a slight tilt to the screen so I got telesales to send me another. The new one is an HT17. Now on to the differences I've noticed so far.
HT16(original)
Screen-> darker/slight yellow whites(or more realistic) when compared to the new one.
dmesg showed the following:
"panel: mipi_cmd_novatek_qhd"
"<6>[ 1.797454] mipi_novatek_panel_type_detect: panel_type=PANEL_ID_SHR_SHARP_NT"
HT17(newer just received yesterday)
brighter whites somewhat fake at times i guess you could view it.
power button was very mushy and much tougher to work compared to the HT16 which was very firm and clicky.
dmesg showed:
"<6>[ 1608.757825] Panel Type = PANEL_ID_SHR_SHARP_NT"
Now on to the odd thing. I took pictures with both phones in the exact same location and settings and you can tell when viewing on the phone the one has lil brighter(maybe faker) whites. I thought possibly that it could be just because of the screen and the photo taken would look the same on a PC but they dont. you still see the diff in whites on home PC. Also somehow the photos size were different with the HT17(brighter whites) coming in at 611KB, and the older HT16 file was 776KB.
Now whats even funnier is that when you select the photo in the gallery and view details the HT17(brighter whites) lists it at 478KB and the HT16(original) lists its size at 613KB. This is different fromt he size thats listed when you email it, and even whats listed next to it when you attach it in an email.
anyone explain what I posted up at all?
I'm gonna try mine with the same picture test. How do you find the HT#? I'm sure it's so stupid obvious I'm just overlooking it.....
ggeralds said:
I'm gonna try mine with the same picture test. How do you find the HT#? I'm sure it's so stupid obvious I'm just overlooking it.....
Click to expand...
Click to collapse
its on the box your phone came in and also should be under the battery.
As for your issue with the picture file size, that just sounds odd. Were both phones the same software version?
the yellowing could possibly be glue that hasnt dried all the way yet. it happens if they are moving units real fast. if this is the problem it should dry out in a few days and your whites will be white again. could be a defect too. if anyone else has this problem try giving it a few days and see if it goes away.
Killa357 said:
As for your issue with the picture file size, that just sounds odd. Were both phones the same software version?
Click to expand...
Click to collapse
nope the original one was on the original OS, while the other was on the newer one.
Killa357 said:
I just recently switched from an Evo 4G to a new Evo 3D. After about an hour of having it I noticed something was off with the screen. It had a yellowish tint to it (I've had an Evo 4G and a Nexus S 4G do this out of the box also). Now I did return the phone to get one that had a correctly functioning screen, but my question is this: Has anyone else experienced this with the Evo 3D? I did notice that the serial number on the 3Ds with the yellowed screens were HT17 models and the one I ended up with that had a good screen was an HT16.
P.S. I just want other users thoughts on this. I don't want people telling me to just exchange the phone. Has anyone else with the HT17 models experienced this? There were three Evo 3Ds that I have seen do this.
Click to expand...
Click to collapse
Check this out
http://www.youtube.com/watch?v=9JRe5VGmpZs&feature=youtube_gdata_player
Sent from my PG86100 using XDA App
I've had 3 Evos...2 with the yellowish tint, and one without. I honestly don't think most people notice since it seems other colors are fine and sharpness is still good. It's only apparent usually when you go to a app or webpage with an allwhite background and even more apparent when you compare it to another phone with a nonyellow tint(which I did).
i just got a replacement yesterday and the screen has a yellow tint. i dont know if i should keep it or return it.
I'm using a HT17 and the screen is very yellow. If I max out the brightness it gets washed out and the blacks goes almost grey. Next to my Desire Z the screen doesn't even come close to representing the correct colors. I notice this especially in the search page and a blank internet page.
My Sensations had totally different screen as well. The first was nice and white and the second was yellowish... I'm so frustrated...
I noticed that side by side, the evo has cooler colors (blue tint) and I've noticed that the 3d has warmer colors (red tint). May just be the nature of the screen
Sent from my rockin 3D
Unfortunately my OCD kicked in and I returned my first EVO LTE as it had peace of dust under the screen and slight light leakage at the bottom. Other than that my screen never had any flex or ripple issues and I am regretting that I took it in for an exchange!! My 1st exchange unit had a pixel that was stuck in the on position and had seriously bad LCD ripple effect. Took that back to a different Best Buy and the second exchange also has this same LCD ripple effect. It is most noticeable on black screens if you lightly press around the sides like you are scrolling up and down a web page. It can also be scene on the home screen. There are several videos of a One X having this issue. Example: http://www.youtube.com/watch?v=1DmLNSiNT24
My question is, how many people have this issue? I am crossing my finger and hoping I can get a unit again that doesn't as I truely am pleased with the other aspects of this phone and can deal with the other small little hickups of a new product launch.
I have none of this.
my OG Evo had this after I replaced the digitizer. i assumed i did something wrong since the one before it did not. no issues on my lte
Limited sample of responses so far, but seems to be looking more positive than I expected it to be!
Maybe I have a better chance of my next replacement not having this issue than I thought! I hope it was just a bad batch for this area and the next shipment will be better!
Had same ripple issues
Hi..well I got my evo lte on a pre order. I ve had all the evos thru the last couple years and the LTE is a very good phone. I noticed the exact same thing,when I would gently push or tap on the screen it would have clothes of light that we're very bad,and on black screens that was even worse. I called sprint and they told me to go to a store to exchange it. I went to the store and the manager was awesome we sat down and he brought out 5 brand new EVO LTE s for us to try. At his amazement they all were as bad if not worse then mine on the ripple effect. I have a galaxy 2 touch and when we pushed on that screen no matter how hard it showed no signs of light bleeding or rippling at all. He didn't know what to tell me but did they say the screen on the htc should not do that at all and it might be a bad batch. To me it seemd the glass on the LCD screen didn't bond well with the glue they used,and when you pushed or tapped it would go down into the LCD screen. I know when you push directly on a LCD tv,computer screen it will give you the same similar effect. I called sprint and told them I was returning the phone and the lady in the return department told me she has had a few calls about people wanting to return the phone because of this issue. I really like the LTE,but couldn't put up with the screen issues. I am going to wait till the galaxy 3 comes out and also by then check out the EVO lte again to see if the problem has been fixed.
Sigh first off mine does this but I have to apply more force then is needed for the phone to register the touch. Second off WHY are you pushing with any kind of pressure to even do that? Now if you're just touching the LCD and it is doing this I understand. Also even in the vid it looks like more force is being applied as needed but not as much as I have to apply? That being said if you think sgsiii will be better well it will cause it doesn't use a LCD lolol.
Edit I think this is to have gorilla glass 2 which is thinner so chances of this happening are going to be common I'd assum of you push down on the screens lol.
Sent from my EVO using xda premium
ckoadiyn said:
Sigh first off mine does this but I have to apply more force then is needed for the phone to register the touch. Second off WHY are you pushing with any kind of pressure to even do that? Now if you're just touching the LCD and it is doing this I understand. Also even in the vid it looks like more force is being applied as needed but not as much as I have to apply? That being said if you think sgsiii will be better well it will cause it doesn't use a LCD lolol.
Edit I think this is to have gorilla glass 2 which is thinner so chances of this happening are going to be common I'd assum of you push down on the screens lol.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
From my experience I am not applying any more pressure than I would use normally. That is the only reason I noticed it. I was typing in my numerical pass code on a black screen and saw the ripples. I then did further investigation. The video might not be the best reproduction of how you get the problem under normal use, but it does show what the problem looks like. My first phone I actually used more pressure on trying to figure out what the dust spot was and never had this issue occur so had no clue what I would run into with an exchange. This is a production issue on some LTE's and One X's. The below comment was posted in an article on the One X in April. I just think some phones are much more noticeable than others and who knows what this issue will turn into over the life of the phone.
Source: TechnoBuffalo
"Three separate models provided by HTC, and one by network Three, produced the issue, CNET UK said, meaning it may potentially be widespread. However, Daniel Hundt, creative director at One & Co., HTC’s design consultancy, said the company would never “let that ship.” Hundt added, “maybe this is not a shipping build,” referring to a unit CNET UK writer Natasha Lomas demonstrated the issue with.
TechnoBuffalo’s own Jon Rettinger and Todd Hasleton didn’t notice the issue when reviewing the One X, and chances are good the average user won’t either. The device really is one of the most beautiful phones out there. It also provided the best Android experience we’ve had yet, so this “screen flex flaw” issue shouldn’t deter folks from picking the device up. Still, we reached out to HTC for comment, and will update as soon as we hear back"
http://www.technobuffalo.com/companies/htc/htc-one-x-may-be-plagued-by-minor-screen-flex-flaw-issue/
This is not something that will push me to an S3 though!
Ok well then that's a diff story and I'm wondering if it due to the glue not curing by the time it got to you... Or a lack of glue. Since the glue has apparently been a problem this time around for HTC lol. And glad to know you won't defect to the sgsiii. The one thing I don't understand is why Samsung uses the gn as a beta for their sgs line. Same screen on gn and sgsiii but its to be slightly better.(only cause they used the gn as a test)
Sent from my EVO using xda premium
ckoadiyn said:
Ok well then that's a diff story and I'm wondering if it due to the glue not curing by the time it got to you... Or a lack of glue. Since the glue has apparently been a problem this time around for HTC lol. And glad to know you won't defect to the sgsiii. The one thing I don't understand is why Samsung uses the gn as a beta for their sgs line. Same screen on gn and sgsiii but its to be slightly better.(only cause they used the gn as a test)
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Yep, glue on this current phone has the screen slowly getting white. Started out kind of yellow and now most of it is white with the bottom section still a little yellow. Going to give it till Friday to see if anything improves and if not I will test out the new shipment at Best Buy and try my hand at another exchange.
Update:
Went back to Best Buy and we opened up and looked at 5 different phones and EVERY single one of them had this issue. Some worse than others, but it was still apparent.
Not giving up though, trying a different store today to see how that works. I know my very first phone did NOT have this issue, just had a small speck of dust and slight light leakage..... I SOOO wish I had that phone back! Should have never returned it.
Update on my OCD - LCD Flex Issue:
5 Different Best Buys in two different states. Every phone I have tested had this issue to some extent (18 different phones tested). Some worse than others. I now believe my original phone had the issue, but was just less noticeable. Also, the screens normally do start out with more of a yellow tint from the glue. This mostly goes away after a few days of high brightness use, but sometimes a slight yellow band at the bottom remains. I think HTC doubled up the glue to help with the light leakage issues they are known for in the past.
Current phone has white balance closer to a pure white than a light yellow. (no yellow band at bottom either. This screen still has the flex issue but needs medium/medium heavy pressure to see on a black screen. I should never have to press that hard on anything to ever notice it. I am almost perfectly happy now, only bad thing is it does have one stuck pixel at the top of the screen (can't be seen on Pink, Red, Blue or Black, but is apparent on Yellow, Light Blue, Green, White and Gray). Would have never noticed it without the dead pixel test. I would rather have that than have it sensitive to the flex issue and any yellow tint to my white screen.
So, if you have not noticed the flex issue, then DO NOT look for it or try to reproduce it. You will most likely find it. Not a show stopper and should not be reproduced under normal use (Except for the few bad eggs that are really sensitive).
I'm trying to get some input from those that have received replacement phones. How has it differed from your original?
My original Amaze was great with little screen bleed, no camera flash leak, its only defects were the weak WiFi signal and it would over heat from time to time until the camera burned out.
My first replacement had the same issues as my original on top of a really wonky notification vibrator.
I'm on my second replacement now and its been great. It has very little to no screen bleed which I think adds up from the capacitive lights being the same hue as the ones in the sensation instead of that bright white the first 2 amazes had. This current phone also seems to have a some what dimmer screen with a very slight yellow tinge to it.
These two minor defects actually make this my favorite amaze out of the 3. I'm getting awesome battery life with the screen on, and may actually stay on stock for a good while.
Would love to hear from you guys and see what defects are out there and to see maybe how HTC is trying to fix them with these refurbs.
Sent from my HTC_Amaze_4G using XDA
i actually bought a amaze from a guy. phone looked fine then when it got dark the soft keys stay on bright and theres a white light coming from the bottom of the screen and it does not turn off when the screen is off. i tried calling tmobile but they said my phone hasnt registered with my account in their system so they cant send me a replacement just yet. i mean i have insurance and extended warranty im not worried i know tmobile has to send me a replacement.
Hey guys, I recenty activated my backup 3D because my primary somehow got a deep scratch in the screen (so much for gorilla glass...) the phone is brand new and had hboot 1.5 and got it downgraded to 1.4. Well on the stock I noticed a brighter portion of the screen and it looks almost like a bubble, the middle of the screen looks great but when using a app with a dark background there is a bright ring around the whole edge of the screen (maybe .25 inches around the whole screen) and I am not sure what to make of it. Has anyone else had this kind of problem?
I had this problem on my evo 4g, although it doesn't pose any sort of issue with the phone, its a stress mark. They occasionally happen in your pocket where something has pushed down on the screen.
Other than it being an eye sore, there's nothing wrong with the screen.
(Sprint store informed me in my situation that since my screen was too perfect they would only replace it if I was OK with having a sub-par used screen with scratches.
No Fox you can reemplace screen to Fox however actually uf it os too annoying
Hit the thanks Button if i Helped
Dubs devious said:
I had this problem on my evo 4g, although it doesn't pose any sort of issue with the phone, its a stress mark. They occasionally happen in your pocket where something has pushed down on the screen.
Other than it being an eye sore, there's nothing wrong with the screen.
(Sprint store informed me in my situation that since my screen was too perfect they would only replace it if I was OK with having a sub-par used screen with scratches.
Click to expand...
Click to collapse
Not sure how that's possible because it is a new phone and has never been activated. Kind of sucks because I am very OCD with my electronics and that scratch in my other screen came from no where and it really pisses me off... Guess I just have to live with it or go back to the scratched screen.
I thought this phone had Gorilla Glass? I never had a screen protector on my OG Evo and that thing went through hell without a single scratch...
I thought the same thing about my evo 4g, apparently it just happens. My 4g was only a week old when it happened.
I'm so OCD about my phones they have a dedicated pocket that nothing else goes in to, I wont activate my phone without a screen protector, and I wont go more than a week without an otterbox case lol. Stress marks were a mystery to me as well