I'm trying to get some input from those that have received replacement phones. How has it differed from your original?
My original Amaze was great with little screen bleed, no camera flash leak, its only defects were the weak WiFi signal and it would over heat from time to time until the camera burned out.
My first replacement had the same issues as my original on top of a really wonky notification vibrator.
I'm on my second replacement now and its been great. It has very little to no screen bleed which I think adds up from the capacitive lights being the same hue as the ones in the sensation instead of that bright white the first 2 amazes had. This current phone also seems to have a some what dimmer screen with a very slight yellow tinge to it.
These two minor defects actually make this my favorite amaze out of the 3. I'm getting awesome battery life with the screen on, and may actually stay on stock for a good while.
Would love to hear from you guys and see what defects are out there and to see maybe how HTC is trying to fix them with these refurbs.
Sent from my HTC_Amaze_4G using XDA
i actually bought a amaze from a guy. phone looked fine then when it got dark the soft keys stay on bright and theres a white light coming from the bottom of the screen and it does not turn off when the screen is off. i tried calling tmobile but they said my phone hasnt registered with my account in their system so they cant send me a replacement just yet. i mean i have insurance and extended warranty im not worried i know tmobile has to send me a replacement.
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I've had my evo 3d for about a month and a half and recently I've noticed that near the bottom middle of the screen there is a small 1/8 inch blotch that is brighter than the rest of the screen. It is most noticeable on a white screen and seems to be getting worse. Anyone know what could cause something like that? Or how to fix it without taking it to sprint?
Would sprint fix it if it is a defect of the phone since its less than 2 months old when it doesnt have the extended warranty?
Has no one else run into this problem?
You sure you have an Evo3D? Lol.
I had this exact issue in the same spot on my Evo4G. It was faint and only noticeable on white. Now its noticeable nearly all the time. But I haven't heard of that same issue on the 3D at all.
Yes it is the 3D. I would try taking it into sprint but 1) its rooted, 2) the nearest sprint store is a 50 minute drive away since I don't live near where I bought it and 3) I dont have the TEP so I dont know if it is covered under like a manufactures warranty or anything. The spot is getting worse and I know over time it will be really bad. I can already start to see it even when not viewing a white page. Any light color shows it now.
I had this same issue on several 4g's but never heard of it on the 3d. I would still try to get then to replace the screen, just have a stock looking ROM loaded up and keep your fingers crossed.
So I have my rezound now and so far setting it up and putting through it's paces and only one thing has me a little miffed and that the leds that light up the capacitive buttons below the screen are leaking up when you change the viewing angle slightly.
It's something I can live with but if I have a dud I'd like a replacement. My incredible s didn't have this issue.
Thanks
Sent from my HTC Rezound using XDA App
Mine does the same thing(so did the one on display at my local Verizon).
It's a bit extreme, but if you open it up, separate the screen from the digitizer, you could put a thin strip of electrical tape in there and that should block out most of it.
I'm not going to go to that extreme but pretty lame that they couldn't fix that.
I wonder if all of these major issues came from the same batch of phones. Mine hasn't had any of the problems, no audio issue, no bootloop, no heat, no light leaking, no dead pixels. When my buddy gets his today I am going to see if he has any issues.
Are you taking about seeing light when you look down on the phone from the top?
To illustrate what I mean..
Lay your phone flat on its back, then stand it so that it the screen is perpendicular to the surface. Now look down on the phone as if you were trying to look into the headphone jack , but direct your eyes to the led soft lights . You should be able to see light.
Make sure the LEDs are on of course.
I'd this is what you mean.. I don't see it as a problem. More like nit picking. We don't use the phone at that viewing angle for anything
Sent from my HTC Rezound
I've owned 2 HTC phones in the past and they both have had light leakage.
I'm learning that some things on phones we just have to accept, because really they aren't that big of a deal
Light leakage on HTC phones is one of them, the other being issues with sAmoled screens such as tint problems. I guess some things are just manufacturing artifacts. Sure they can completely get rid of light leakage, but whatever you won't notice it in a couple weeks anyway. It isn't a defect, just something common with HTC phones.
Unfortunately my OCD kicked in and I returned my first EVO LTE as it had peace of dust under the screen and slight light leakage at the bottom. Other than that my screen never had any flex or ripple issues and I am regretting that I took it in for an exchange!! My 1st exchange unit had a pixel that was stuck in the on position and had seriously bad LCD ripple effect. Took that back to a different Best Buy and the second exchange also has this same LCD ripple effect. It is most noticeable on black screens if you lightly press around the sides like you are scrolling up and down a web page. It can also be scene on the home screen. There are several videos of a One X having this issue. Example: http://www.youtube.com/watch?v=1DmLNSiNT24
My question is, how many people have this issue? I am crossing my finger and hoping I can get a unit again that doesn't as I truely am pleased with the other aspects of this phone and can deal with the other small little hickups of a new product launch.
I have none of this.
my OG Evo had this after I replaced the digitizer. i assumed i did something wrong since the one before it did not. no issues on my lte
Limited sample of responses so far, but seems to be looking more positive than I expected it to be!
Maybe I have a better chance of my next replacement not having this issue than I thought! I hope it was just a bad batch for this area and the next shipment will be better!
Had same ripple issues
Hi..well I got my evo lte on a pre order. I ve had all the evos thru the last couple years and the LTE is a very good phone. I noticed the exact same thing,when I would gently push or tap on the screen it would have clothes of light that we're very bad,and on black screens that was even worse. I called sprint and they told me to go to a store to exchange it. I went to the store and the manager was awesome we sat down and he brought out 5 brand new EVO LTE s for us to try. At his amazement they all were as bad if not worse then mine on the ripple effect. I have a galaxy 2 touch and when we pushed on that screen no matter how hard it showed no signs of light bleeding or rippling at all. He didn't know what to tell me but did they say the screen on the htc should not do that at all and it might be a bad batch. To me it seemd the glass on the LCD screen didn't bond well with the glue they used,and when you pushed or tapped it would go down into the LCD screen. I know when you push directly on a LCD tv,computer screen it will give you the same similar effect. I called sprint and told them I was returning the phone and the lady in the return department told me she has had a few calls about people wanting to return the phone because of this issue. I really like the LTE,but couldn't put up with the screen issues. I am going to wait till the galaxy 3 comes out and also by then check out the EVO lte again to see if the problem has been fixed.
Sigh first off mine does this but I have to apply more force then is needed for the phone to register the touch. Second off WHY are you pushing with any kind of pressure to even do that? Now if you're just touching the LCD and it is doing this I understand. Also even in the vid it looks like more force is being applied as needed but not as much as I have to apply? That being said if you think sgsiii will be better well it will cause it doesn't use a LCD lolol.
Edit I think this is to have gorilla glass 2 which is thinner so chances of this happening are going to be common I'd assum of you push down on the screens lol.
Sent from my EVO using xda premium
ckoadiyn said:
Sigh first off mine does this but I have to apply more force then is needed for the phone to register the touch. Second off WHY are you pushing with any kind of pressure to even do that? Now if you're just touching the LCD and it is doing this I understand. Also even in the vid it looks like more force is being applied as needed but not as much as I have to apply? That being said if you think sgsiii will be better well it will cause it doesn't use a LCD lolol.
Edit I think this is to have gorilla glass 2 which is thinner so chances of this happening are going to be common I'd assum of you push down on the screens lol.
Sent from my EVO using xda premium
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From my experience I am not applying any more pressure than I would use normally. That is the only reason I noticed it. I was typing in my numerical pass code on a black screen and saw the ripples. I then did further investigation. The video might not be the best reproduction of how you get the problem under normal use, but it does show what the problem looks like. My first phone I actually used more pressure on trying to figure out what the dust spot was and never had this issue occur so had no clue what I would run into with an exchange. This is a production issue on some LTE's and One X's. The below comment was posted in an article on the One X in April. I just think some phones are much more noticeable than others and who knows what this issue will turn into over the life of the phone.
Source: TechnoBuffalo
"Three separate models provided by HTC, and one by network Three, produced the issue, CNET UK said, meaning it may potentially be widespread. However, Daniel Hundt, creative director at One & Co., HTC’s design consultancy, said the company would never “let that ship.” Hundt added, “maybe this is not a shipping build,” referring to a unit CNET UK writer Natasha Lomas demonstrated the issue with.
TechnoBuffalo’s own Jon Rettinger and Todd Hasleton didn’t notice the issue when reviewing the One X, and chances are good the average user won’t either. The device really is one of the most beautiful phones out there. It also provided the best Android experience we’ve had yet, so this “screen flex flaw” issue shouldn’t deter folks from picking the device up. Still, we reached out to HTC for comment, and will update as soon as we hear back"
http://www.technobuffalo.com/companies/htc/htc-one-x-may-be-plagued-by-minor-screen-flex-flaw-issue/
This is not something that will push me to an S3 though!
Ok well then that's a diff story and I'm wondering if it due to the glue not curing by the time it got to you... Or a lack of glue. Since the glue has apparently been a problem this time around for HTC lol. And glad to know you won't defect to the sgsiii. The one thing I don't understand is why Samsung uses the gn as a beta for their sgs line. Same screen on gn and sgsiii but its to be slightly better.(only cause they used the gn as a test)
Sent from my EVO using xda premium
ckoadiyn said:
Ok well then that's a diff story and I'm wondering if it due to the glue not curing by the time it got to you... Or a lack of glue. Since the glue has apparently been a problem this time around for HTC lol. And glad to know you won't defect to the sgsiii. The one thing I don't understand is why Samsung uses the gn as a beta for their sgs line. Same screen on gn and sgsiii but its to be slightly better.(only cause they used the gn as a test)
Sent from my EVO using xda premium
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Yep, glue on this current phone has the screen slowly getting white. Started out kind of yellow and now most of it is white with the bottom section still a little yellow. Going to give it till Friday to see if anything improves and if not I will test out the new shipment at Best Buy and try my hand at another exchange.
Update:
Went back to Best Buy and we opened up and looked at 5 different phones and EVERY single one of them had this issue. Some worse than others, but it was still apparent.
Not giving up though, trying a different store today to see how that works. I know my very first phone did NOT have this issue, just had a small speck of dust and slight light leakage..... I SOOO wish I had that phone back! Should have never returned it.
Update on my OCD - LCD Flex Issue:
5 Different Best Buys in two different states. Every phone I have tested had this issue to some extent (18 different phones tested). Some worse than others. I now believe my original phone had the issue, but was just less noticeable. Also, the screens normally do start out with more of a yellow tint from the glue. This mostly goes away after a few days of high brightness use, but sometimes a slight yellow band at the bottom remains. I think HTC doubled up the glue to help with the light leakage issues they are known for in the past.
Current phone has white balance closer to a pure white than a light yellow. (no yellow band at bottom either. This screen still has the flex issue but needs medium/medium heavy pressure to see on a black screen. I should never have to press that hard on anything to ever notice it. I am almost perfectly happy now, only bad thing is it does have one stuck pixel at the top of the screen (can't be seen on Pink, Red, Blue or Black, but is apparent on Yellow, Light Blue, Green, White and Gray). Would have never noticed it without the dead pixel test. I would rather have that than have it sensitive to the flex issue and any yellow tint to my white screen.
So, if you have not noticed the flex issue, then DO NOT look for it or try to reproduce it. You will most likely find it. Not a show stopper and should not be reproduced under normal use (Except for the few bad eggs that are really sensitive).
Hey fellow EVO lovers how's everyone doing, this is my first thread ever so I hope I don't get bashed too hard, anyways so my issue is im having light bleed from the home button and I know its a common problem, my question is what are you guys doing about it exchanging the phone or just dealing with it? I know its not a big deal and doesn't affect performance but its been bugging me lately, is there any mod to dim the backlight. I really don't want to exchange phone since this is my second one first one had lifted screen, also does light bleed get worse over time and does it affect battery life at all, thanks for any input and yes I'm ready to get flamed
Does it bother you? If so, get it replaced. If not, don't worry about it.
I had the same problem but it was only noticeable in a dark room with a black background... I changed only cuz I have ocd when it comes to things like that.
Sent from my Galaxy Nexus using xda app-developers app
Yeah, I have it, but I only notice at night, when I first open my Kindle app (black background). I am just going to ignore it, it's such a minor thing.
I think I'm going to go ahead and keep it, its really not a big problem and. Is only noticeable at night on a dark back ground, I just wanted to make sure it doesn't get worse over time or effect battery life, thanks for the input guys
Yea I have that problem also, but as soon I put a less bright background on the cell phone I haven't noticed it
Light bleed? What is this light bleed you speak of?
I got my phone last night and see no lightbleed at all. Even at full brightness in a dark room there is no light bleed in the slightest. There is a TAD bit of light barely coming out where the camera button is....but if that is what you're talking about, then you need to get a life.
EDIT: Oh, I see it near the capacitive buttons... You barely can see it, unless your brightness is maxed and are on a black screen. Big deal...the screen is still 100x better than that pentile SIII screen.
NateN34 said:
Light bleed? What is this light bleed you speak of?
I got my phone last night and see no lightbleed at all. Even at full brightness in a dark room there is no light bleed in the slightest. There is a TAD bit of light barely coming out where the camera button is....but if that is what you're talking about, then you need to get a life.
EDIT: Oh, I see it near the capacitive buttons... You barely can see it, unless your brightness is maxed and are on a black screen. Big deal...the screen is still 100x better than that pentile SIII screen.
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That is most likely not what he is talking about. The common light bleed is two white streaks of light that shoot up from the home button. It is more than what you described.
My phone had slight light bleed from the day I got it... Which was never a big deal. For some reason it is getting worse, I can see it in the daytime sometimes. Would this be covered under sprint I insurance, deductible free?
Sent from my EVO using xda app-developers app
BlueGoldAce said:
That is most likely not what he is talking about. The common light bleed is two white streaks of light that shoot up from the home button. It is more than what you described.
My phone had slight light bleed from the day I got it... Which was never a big deal. For some reason it is getting worse, I can see it in the daytime sometimes. Would this be covered under sprint I insurance, deductible free?
Sent from my EVO using xda app-developers app[/QUOT
Yes that is what I am talking about I get 2 streaks of light coming from the home bottom on mine it's only noticeable on low brightness with a dark background, its not really a big deal I only notice it at night.
As far as sprint insurance it should be covered but I do believe you will have to pay deductible unless you are within the 14 day return period in which case they will replace it for free
My main concern was to make sure battery life wasn't affected by the light bleed because I'm getting way less battery life with this EVO than I did with my first evo, I'm getting about 12 hours now compared to around 20 before running same Rom,settings, apps
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I'd say if it is affecting performance, functionality, or battery life, it is worth replacing. If none of the above are affected, then I think the headache of going through replacing it would be worse than the problem itself. At the end of the day it is up to you.
XDA Premium
Damn it. I just noticed that my phone has this, as well. Don't know that I want to have it replaced as everything else (even those issues that the majority seem to have), so far, is working perfect on this device.
Will Sprint replace with no questions asked for this reason? Obviously, if I decided to, I would have to relock and return to stock, right?
I got my s9+ through Verizon, and the charging port doesn't always work. Sometimes it only works if you plug it in on one direction, sometimes not at all, sometimes you get a moisture warning. So I decided to get a replacement through vzw, but the replacement had noticeably bad colors. I sent that one back and got another, but this one has very noticeable ghosting/trails and black crush. At this point, I think I'll just love with the bad charging. What the hell is up with these screens? Anyone else gotten a warranty replacement and got a really crap screen?
You're playing refurb roulette... You can try contacting Samsung direct for repairs on your existing phone but then you're gonna be phoneless for about two weeks.
Nah mate, ghosting and black crush is software issue visible mostly when you dim the screen to low levels and that I think is software issue which will be fixed I hope, its already little better on BRE5 update on my exynos s9+ and my phone is brand new. Everyone have the same issue...
I got my third one from VZW and it's the closest to the original screen. Colours aren't as vibrant but there's no black crush, so I'll take it, better than not being able to charge. Not really happy with it but whatever.