I gave my phone to my bro he activated it then swapped it out at sprint if I call in for a replacement will his new esn get flagged? Or the previous esn that I gave him
Sent from my MB855 using xda premium
This is fraud. Sprint WILL find out just give them a few weeks. Esn WILL get flagged and they will charge you full price on your account. Also, fraud shall not be discussed on xda
Haha, smooth.
dont know how you gave your phone to your brother and him activating it, since for him to do that you would have to activate another phone on your account to release that ESN so that he can activate it, and then if you want to claim insurance, the insurance would cover that new phone that is activated on your account.
rruss said:
I gave my phone to my bro he activated it then swapped it out at sprint if I call in for a replacement will his new esn get flagged? Or the previous esn that I gave him
Sent from my MB855 using xda premium
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Sweet, lol
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rruss said:
I gave my phone to my bro he activated it then swapped it out at sprint if I call in for a replacement will his new esn get flagged? Or the previous esn that I gave him
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
You are asking for a bunch of trouble doing what you are thinking of doing. Its fraud, not to mention that the device will be charged to your account at full retail price! I have experienced a few customers that tried this before. Don't recommend it.
I can't answer the question but I know what you're trying to do is not worth the hassle in the long run.
Since this thread is talking about insurance I hope the OP doesn't mind me asking...
My wife's photon woke up in a puddle of baby shampoo.. We have no idea how it tipped over and spilled. But the damage is done. The speaker phone sounds awful and there's a question mark in the battery icon. If I take it to sprint will my insurance cover it?
Sent from my PC36100 using XDA App
Considered liquid damage so no, insurance will but 100 deductible
Sent from my MB855 using xda premium
Atticustrd said:
Since this thread is talking about insurance I hope the OP doesn't mind me asking...
My wife's photon woke up in a puddle of baby shampoo.. We have no idea how it tipped over and spilled. But the damage is done. The speaker phone sounds awful and there's a question mark in the battery icon. If I take it to sprint will my insurance cover it?
Sent from my PC36100 using XDA App
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either rip the sticker off, or get a new battery then take it in, they might not check for liquid damage so if the battery seems fine, they'll just run some BS diagnostic tests on it and so on.
criptix said:
Considered liquid damage so no, insurance will but 100 deductible
Sent from my MB855 using xda premium
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So don't waste my time going to store? Call insurance for a claim?
Sent from my PC36100 using XDA App
Related
Alright so my volume rocker is not working when I try to lower the volume.. it will push in but not register.. volume up does work though..., how much is Assurion charging for replacements..i know they have expensive fees for top end devices.. is it 90$ or more?
Sent from my ADR6400L using XDA Premium App
$99 with free overnight shipping
Okayi just noticed this was under development...i swear I was in the general forum for the thunderbolt.. sorry for posting here
Sent from my ADR6400L using XDA Premium App
Thanks
Sent from my ADR6400L using XDA Premium App
if it's a defect that isn't a direct result of damage or negligence, try getting a warranty replacement before you shell out the cash.
thejosher said:
if it's a defect that isn't a direct result of damage or negligence, try getting a warranty replacement before you shell out the cash.
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You think I should unroot it and see if they will replace it ?
Sent from my ADR6400L using XDA Premium App
Verizon gave me a new one for the same reason
MattCropley said:
You think I should unroot it and see if they will replace it ?
Sent from my ADR6400L using XDA Premium App
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Yup. Verizon is pretty good about replacing devices that fail in any way as long as it isn't physically/neglectfully damaged.
MattCropley said:
You think I should unroot it and see if they will replace it ?
Sent from my ADR6400L using XDA Premium App
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I would definitely try it, worst comes to worst they tell you to go through asurion, but if it is a defect im sure they'll replace it...
Sent from my ThunderBolt using XDA Premium App
I had the same issue with both the power button and the volume with my TB and I called 611 and told them.
I have TEC and they over night a replacement. I unrooted when I got the replacement and sent my broken one back. Just call them. They will replace it.
if that is your issue, call Verizon... I work for Asurion and they will charge you $89! If you call Verizon Tech Support they should be able to overnight you a replacement free of cost!
Yeah I called 611 and told them. The guy said he would send a replacement, except when I return mine there can't be any damage or I will have to pay 100..I told him I had a little chip on the bottom lip of the phone and he said i would most likely be charged.... that is ridiculous. Because I dropped this phone when I first got it I have to pay 100 because of a hardware malfunction...smh
Sent from my ADR6400L using XDA Premium App
I've never been charged and I've had find and scratches when getting a warranty replacement.
MattCropley said:
Yeah I called 611 and told them. The guy said he would send a replacement, except when I return mine there can't be any damage or I will have to pay 100..I told him I had a little chip on the bottom lip of the phone and he said i would most likely be charged.... that is ridiculous. Because I dropped this phone when I first got it I have to pay 100 because of a hardware malfunction...smh
Sent from my ADR6400L using XDA Premium App
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I had a humongous scratch across my screen, but it was still replaced by VZW for free.
I have a few questions that I was unable to find answers to by searching XDA.
I have had my new EVO for about 2 weeks.
I lost my EVO within days of adding the Sprint TEP, does anyone know if there is a waiting period to file a claim? I read on another forum that there is 14 day waiting period for lost/stolen claims, but I don't want to call and have them void my insurance. Also, does anyone know if Sprint TEP is sending out brand new EVOs because of how new they are? I don't want to end up getting a similar device because they don't have any.
Thanks
My buddy added it to his the same day he used it on his og EVO about six months ago.
Sent from my EVO using xda premium
they def have evos in stock!
http://support.sprint.com/support/a...ase-wh164052-20100707-144248?INTNAV=SU:SP:MVT
Not sure if this is legit or not.
I believe you were looking at my thread I was talking to sprint who was talking to asurion the asurion guy told her that it would take ~14 days and the phone would be new. I told her to put a note in my account that the phone should be brand new. The phone came in 2~3 days instead of the 14.
There is no waiting period. You're free to commit insurance fraud.
Sent from my EVO using xda premium
My wife is in insurance, I would never commit fraud.
shook187 said:
There is no waiting period. You're free to commit insurance fraud.
Sent from my EVO using xda premium
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Way to make outrageous, unwarranted assumptions.
To the op, I do not believe there is a waiting period.
Sent from my EVO using XDA
BlueGoldAce said:
Way to make outrageous, unwarranted assumptions.
To the op, I do not believe there is a waiting period.
Sent from my EVO using XDA
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My apologies to the original poster. Its just driving me nuts seeing all the evo's on ebay with bad ESN. I mean, how does a phone end up with a bad ESN when it been out barely a month?
Sent from my EVO using xda premium
Mine is at the bottom of a lake. 30ft deep.
There is no waiting period. Promise.
Sent from my EVO 4G LTE using xda premium
There is no waiting period to use TEP. Just an FYI, Asurion sometimes requests that you have a police report (within a certain period of time) in some cases of lost/stolen. Also, believe it or not, according to others, Asurion has Evo LTE refurbs in stock and are ready to fulfill your replacement needs. Good luck!
shook187 said:
My apologies to the original poster. Its just driving me nuts seeing all the evo's on ebay with bad ESN. I mean, how does a phone end up with a bad ESN when it been out barely a month?
Sent from my EVO using xda premium
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Lots of stolen/lost phones along with some insurance fraud phones as well lol.
Sent from LTEvo using XDA Premium
Can I still add their policy if I dropped and have a broken screen?
VikingoRMCF said:
Can I still add their policy if I dropped and have a broken screen?
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The right answer is no...
BIUT you might be able to just walk in and add it. Maybe they wont ask to see the phone. Then I'd wait a few days before you did your claim.
refurbished phone?
Sent from my SPH-L710 using xda premium
If they let you add it, I don't think I would be concerned one way or another. Pretty sure that bby mobile usually hands you a phone off the shelf but it depends on your phone and service plan. I'm a little fuzzy since I was a geek squad agent instead of a mobile rep though
Sent from my SPH-L710 using Tapatalk 2
They added the insurance w/o having to see the phone.
Sent from my SPH-L710 using xda premium
Check the insurance terms and make sure that there isn't a minimum time to before you can use it.
Sent from my SPH-L710 using Tapatalk 2
Just thought i would share my experience.
My charging port has been acting funny for a week or so. Last night it wasn't working at all. I called customer care to find out about a repair as I didn't want to exchange it. They told me about a warranty center not to far from me.
I took it in this morning, they looked it over and decided they couldn't repair it. So they gave me a brand new one. The lady saw cm10 and allowed me to put it back to stock so i wouldn't get charged.
AT&T customer service has come a long way in the years since I first had the service.
Sent from my SAMSUNG-SGH-I717 using xda premium
I had a very pleasant experience earlier today too. My situation is different cause I've only had my phone for a few days, but I had some stuck pixels & they exchanged it for a flawless one cheerfully & with no questions asked. Very impressed with AT&T so far, especially after all the bad things I've heard about them
21productionz said:
Just thought i would share my experience.
My charging port has been acting funny for a week or so. Last night it wasn't working at all. I called customer care to find out about a repair as I didn't want to exchange it. They told me about a warranty center not to far from me.
I took it in this morning, they looked it over and decided they couldn't repair it. So they gave me a brand new one. The lady saw cm10 and allowed me to put it back to stock so i wouldn't get charged.
AT&T customer service has come a long way in the years since I first had the service.
Sent from my SAMSUNG-SGH-I717 using xda premium
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If your USB port doesn't work, how did you put it back to stock?
Good to hear about your experience though!
Sent from my Galaxy Note.
My note was bought off eBay. It came with the receipt from best buy, but the local warranty center wouldn't deal with me. I'm probably going to call cs. What do y'all think?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Pretty sure it's non transferable. Good luck.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
btswein said:
If your USB port doesn't work, how did you put it back to stock?
Good to hear about your experience though!
Sent from my Galaxy Note.
Click to expand...
Click to collapse
I downloaded a stock rooted rom, flashed it, and viola. The lady knew it was still rooted, and said she would take care of the rest.
Sent from my SAMSUNG-SGH-I717 using xda premium
I am lucky to have a service center close to my house. I've been there a dozen times over the last few years. They are top notch when it comes to customer service. I've never been disappointed. Always be sure to complete the customer service survey if asked.
Sent from my SAMSUNG-SGH-I717 using xda premium
I've been with AT&T since before they were Cingular, lol. Always had great experience with their customer service!
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
shaokang said:
My note was bought off eBay. It came with the receipt from best buy, but the local warranty center wouldn't deal with me. I'm probably going to call cs. What do y'all think?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
Warranty isn't transferable
Sent from my SAMSUNG-SGH-I717 using xda premium
kiltedthrower said:
Warranty isn't transferable
Sent from my SAMSUNG-SGH-I717 using xda premium
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Click to collapse
Most the time they don't ask if u purchased the phone. Atleadt haven't with me. Just call and tell them u need an exchange and 9/10 times they will as long as there is no water damage.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
They just denied Me service cause I'm not with att any more gotta call Samsung
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Does that surprise you? Makes sense to me that you don't have service with them!
Sent from my SAMSUNG-SGH-I717 using xda premium
Hey I had hope lol.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Never hurts to ask right? =D
Sent from my SAMSUNG-SGH-I717 using xda premium
Asked them to swap out my i717 because the GPS was not functioning correctly.
They sent a what looks like a new phone. Had all the clear plastic on the camera and sides.
Very happy with them.
Sent from my SAMSUNG-SGH-I717 using xda premium
I had a USB port problem on my wife's phone and I called the Att warranty and a replacement arrived the next day. Along with that I noticed the black clipping issue is substantial. As her new screen is more vivid compared to mine....Thinking about replacing mine now.
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
Heres my issue. I've already exchanged my phone at work. Its never been dropped always lived in a case similar to an otter box and I still have theses hair line cracks two, circled in the picture below. I called CS yesterday about the charging issue and they are sending a replacement I'm just not sure I'd they will say these cracks are physical damage and charge me 549
the second star to the right
ladyhaylin said:
Heres my issue. I've already exchanged my phone at work. Its never been dropped always lived in a case similar to an otter box and I still have theses hair line cracks two, circled in the picture below. I called CS yesterday about the charging issue and they are sending a replacement I'm just not sure I'd they will say these cracks are physical damage and charge me 549
the second star to the right
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Click to collapse
They replaced mine for the cracks, then the next two for screen blobs. I handled everything over the phone. When asked if it was dropped I let them know it was a documented issue. They contacted Samsungwhile I waited on hold, Samsung confirme and att came back on the line and processed the exchange.
Sent from my SPH-L710 using xda app-developers app
00mred00 said:
They replaced mine for the cracks, then the next teo for screen blobs. I handled everything over the phone. When asked if it was dropped I let them know it was a documented issue. They contacted Samsungwhile I waited on hold, Samsung confirme and att came back on the line and processed the exchange.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Thank you very much you just made my day
the second star to the right
My one month old DNA's power button just popped out wtf ! Was able to jam it back in but I guess its a trip back to the Verizon store for me. What should I expect ?
If you're under warranty, 100 dollars for the deductible I believe
Sent from my HTC6435LVW using xda app-developers app
keep us posted
Cgress22 said:
If you're under warranty, 100 dollars for the deductible I believe
Sent from my HTC6435LVW using xda app-developers app
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Click to collapse
Holy crap I just gave 250 a month ago ! I'm not paying jack !
Hire a lawyer
Sent from my Holiday using xda app-developers app
XxSHaDoWxSLaYeRxX said:
Hire a lawyer
Sent from my Holiday using xda app-developers app
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Click to collapse
Wow thanks I'll get right on it. Lots of help.
Is there really no manufacturer warranty for this type of thing? I would hope so.
There is a one test manufacture warranty and they have to replace it for free because it's a manufacturing defect.
Sent from my HTC6435LVW using XDA Premium HD app
VZW normally has a one year standard warranty against manufacturing defects, replacement will be a clnr if they have them, new if they dont, at $0.00 cost. Only time deductible applies is for abuse (broken phone, dropped cracked screen, water damaged) and lost/stolen phones.
Went to the Verizon store and they replaced.the phone in store.free of charge !
kdubcr250 said:
Went to the Verizon store and they replaced.the phone in store.free of charge !
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new phone right?
iamloco724 said:
new phone right?
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Yes brand new phone.
Lol. Think they would do this with an unlocked rooted phone?
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