I recently dropped my HTC Mozart, it landed on the top right corner breaking the power switch (pushing it into the phone - phone still functioned). it's out of warranty now so I took to Sydney based (supposedly reputable) repair centre. I was able to turn the phone on by pressing the camera button or using the usb power cable and could make/receive calls.
long story short the repair centre said that there were capacitors broken off the PCB and it was more than just the switch and cable. they were going to contact HTC for the PCB circuit diagrams and attempt to get parts. Well they couldn't get these so they 'had a go'. now the phone won't power on at all and they say this is because there is moisture detected in the phone.
I explained that I was able to resume the phone using camera button to unlock the screen and that it worked prior. is it possible to get replacement PCB's or send it away to a real HTC repair centre - I think it's been bodged!
Related
Hello,
Saturday I went out, my HD2 only had like 5% battery life. I used it till it went black. The day after I wanted to recharge my phone but when I plug the microusb in to the wall charger, no led lights come up. When I press the power nothing happens. Stays black, it's like a dead stone now. I did not flash the phone for the past 2 months, it's running android already a long time now.
This morning when I pull the battery out and put it back in and push the power button then a VERY short vibration comes out of the phone but then nothing anymore the screen and leds stay dark. If I try it a second time nothing happens. So I think the battery is 99.9% empty and I can't charge it anymore through the microUSB. The only thing I can think of what happened is saterday I took a bath and my phone was lying on the edge of the bath, it did not fell in the bath offcourse. But there was alot of humidity in the bathroom because of no ventilation and warm water. The phone was working perfectly after the bath and stayed working untill the battery went to 0% when I was going out. Is my microUSB port water damaged? The stickers inside the phone are still white. (luckily). Anyone has an idea how to fix it or what the problem could be?
Remove the battery.
Connect to the power supply.
After a couple of minutes, plug in the battery (while the phone is still connected to the mains supply).
Ok I tried it.
Took battery out. Connected to usb power cable.
Waited +- 5 minutes. Inserted battery -> nothing happens.
Won't turn on, no led lights.
BUT I noticed a strange thing.
If NOT connected to power cable : Take battery out, reinsert. Power on, -> some milliseconds of vibration.
If connected to power cable : Take battery out, reinsert. Power on, -> nothing, no vibration.
So if it is connected to power cable phone acts completely dead when I reinsert battery and push power button. But if it's not connected then when reinserting the battery and I push the power button then a very short vibration is felt.
Weird ... is there something shortcircuiting the phone when connected to powercable??
Ok,
I found someone on my work who has an HD2 like me. So I tried to put a 70% charged battery in my HD2. Guess what ... same result. A little vibration and it stops .
So now I know it is not the battery. It's the phone itself. I've put it now in a bowl of rice and hope next morning it will be magically revived. Maybe when I took a bath saturday there formed some micro water bubbles inside the phone and it still isn't gone by now? I am out of ideas. If this rice thing doesn't work I'll send it to HTC repair centre. They won't notice my hspl because they can't even turn on the phone with a charged battery. I'll guess they'll swap the mobo .. again. My previous repair was because my HD2 was in a constant Carkit mode (also a hardware issue). Sigh
Can you get into Bootloader Mode (Press and hold the Volume Down button, then tap the Power button)?
Nope, it acts like dead meat, even with a charged battery I could try from my friend his hd2. My battery worked in his phone. So it is my phone who is broken.
Think some hardware is busted ... Maybe some circuit is broken ? I just don't know . Now they must repair it for the second time. The first time I got the "phone is always in carkit modus" issue which is also hardware related. I hope they will not make a problem to give me yet another motherboard and yet another IMEI . That will be my 3rd IMEI on this phone then.
Hope they pick it up tomorrow .
K Update to this post.
I've received my HD2 back from HTC repair with a new motherboard / IMEI.
All is working now again .
I am afraid it can happen again . This is my 3th IMEI / mobo now on this phone after owning it a year and 2 months.
They now also didn't put a new "VOID" sticker on the screw
Also no "water detector" anymore.
It seems like they are saying to me, now if the phone breaks again, you have no warranty anymore. It's not my fault the mobo suddenly dies . I doubt it they just "forgot" to put new void stickers on.
Never take cell phone in the bathroom.. especially if its a touchscreen.. the steam from hot water gets accumulated inside the phone and ruins it. My friend damaged his 2 handsets already.. now he doesnt take it in the bathroom anymore
lordraiderke said:
K Update to this post.
I've received my HD2 back from HTC repair with a new motherboard / IMEI.
All is working now again .
I am afraid it can happen again . This is my 3th IMEI / mobo now on this phone after owning it a year and 2 months.
They now also didn't put a new "VOID" sticker on the screw
Also no "water detector" anymore.
It seems like they are saying to me, now if the phone breaks again, you have no warranty anymore. It's not my fault the mobo suddenly dies . I doubt it they just "forgot" to put new void stickers on.
Click to expand...
Click to collapse
There are water dector labels inside the phone and if they forgot the VOID label then that is their problem. You have twice returned the phone and by replacing the motherboard they have admitted that the problem is theirs. So they already have a history of faulty phones from you and since it has been repaired by them, then they would need to show a record of placing a viod label back on the phone.
[The Punisher] said:
Never take cell phone in the bathroom.. especially if its a touchscreen.. the steam from hot water gets accumulated inside the phone and ruins it. My friend damaged his 2 handsets already.. now he doesnt take it in the bathroom anymore
Click to expand...
Click to collapse
Well I also think that was the cause the phone died later that evening.
I think the phone went dead sometime that night because of the water inside the phone. Luckily the water detection labels where still white .
I never will let it inside the bathroom again .
As for the void sticker problem, I will contact them to ask why they didn't put on new stickers. If they don't respond I saw you can buy such stickers on ebay .
My TF201 just returned from Asus Service Center. It was a mess, I am from Argentina, so I had to send it to USA for repairings (it was completely dead after the connector broke and short circuited, motherboard had to be replaced) and then mailed to a friend in the States who mailed it back here.
The thing is the power button is no longer working, and I have to turn it on connecting it to the Power Source, somehow when it is connected it powers on.
Have any of you had a similar problem? Do you think that if I open it I will be able to fix it?
Hi,
today my I9100 froze while in the browser. It didn't respond to any touch or button activity. So I removed the battery and reinserted it, but the phone didn't boot up. There was nothing, a black screen, no matter which buttons I pressed.
I tried the Download Mode, Pushing the Volume-Up/Down while plugging in the USB cable. The battery is fine, I tested it on another phone.
The phone was rooted with cm-10.1-20130606-NIGHTLY-i9100. It does not matter if a SIM is placed or not, still no response from the phone.
One odd thing tough: The phone gets warm in the right corner, near the flashlight when the battery is inserted for a while.
Can I do something or is it dead?
Replace motherboard; service centre - new motherboard (most expensive option), source 2nd hand motherboard from 'donor' phone (with a broken screen, etc; search online) & either replace it yourself or pay a local mobile repair shop to do it (cheaper option).
And if your warranty is good, you could always take it to a service centre & play dumb (obviously they're under no obligation to repair or replace it under warranty tho given you've voided it).
Herbert Heaheye
Wouldn't it be have to repaired in order to determine if a custom ROM was used? The phone is not showing any reaction at all, so I guess the only way finding out is reading the flash chip itself, is that possible or is this the normal case?
Anyway I purchased a USB JIG, just to be sure before I give it into repairs.
They might be able to tell. You might get warranty service. These things are never guaranteed either way. Take it to a service centre & find out.
Edit - Jig has 0.00000001% chance of working, but try it anyways. Heat around camera & no life = dead components on MB.
Similar or probably the same issue
fspro said:
Wouldn't it be have to repaired in order to determine if a custom ROM was used? The phone is not showing any reaction at all, so I guess the only way finding out is reading the flash chip itself, is that possible or is this the normal case?
Anyway I purchased a USB JIG, just to be sure before I give it into repairs.
Click to expand...
Click to collapse
My phone is a I9100, rooted, running CM 10.1 Nightly (I don't remember which exact version but definitely not the latest nightly). My phone was in my backpack along with my laptop. When I tried to use it, it remained unresponsive so I turned it off by holding the power button and then turned it on again. It showed the "Samsung Galaxy SII" boot logo and was stuck.
So I pulled the battery out, waited for about 15 secs, put the battery back in and turned it on - no reaction. The phone won't turn on, my computer doesn't detect, not charging. The service center says that my Mobo needs to be replaced.
I have ordered an USB Jig but I'm not sure if it will work. Did you try the Jig? Did it work?
My phone does get heated up near the rear camera even before it died. So not sure if it really is a fried mobo and bootloader failure.
If a service centre has told you its a dead MB, a jig ain't working. Save your time & have it repaired now.
MistahBungle said:
If a service centre has told you its a dead MB, a jig ain't working. Save your time & have it repaired now.
Click to expand...
Click to collapse
He could maybe try the jig 6 times a day for 6 months to see.
He either didnt read your earlier post or doesnt want to accept reality.
theunderling said:
He could maybe try the jig 6 times a day for 6 months to see.
He either didnt read your earlier post or doesnt want to accept reality.
Click to expand...
Click to collapse
I know the reality. I have ordered a Jig and just wanted to know if it worked for the other person who had a similar problem. Thanks anyway for the time to respond!
Motherboard Replaced!
subbarao.t said:
I know the reality. I have ordered a Jig and just wanted to know if it worked for the other person who had a similar problem. Thanks anyway for the time to respond!
Click to expand...
Click to collapse
Got the motherboard replaced and phone back to usage. Thanks!
I broke the screen on my LG G3 and had it repaired by a local shop. Since the repair everytime the phone turns on it says the screen appears to be damaged or broken and that Hardware Key Control is turned on, this now makes the power button on the back end calls. Is there a way to disable this or do i need to take it back because they messed something up when they replaced the screen?
I would take it back.
My friend got his new HTC Desire 826 in July 2015. He is having issue with his phone, the screen totally blackouts. He doesn't want to repair the phone because it has no more warranty and will cost much to repair. He asked my help to recover any data possible from his phone.
This was the info I got from him: The phone would restart itself once in a while in the recent few months of use (almost the time that the warranty ended). The screen would black out sometimes, a physical hit on the phone helped to recover it. At the last few moments before the screen totally blackout, the screen showed the mirror image of what it's suppose to show (he had to put it in front of a mirror to read the message). And then it just died and never come alive again. He can't remember whether he set the phone to silent mode.
What I did: Removed and put in the battery, pressing power button gives me a short vibration (I assume that means it can be turned on). Dissemble and reassembled the boards, flex cables etc. No burn mark or broken connection seen. Connect to TV using MHL cable, no signal detected. Soft reset by pressing POWER + VOLUME UP button, it vibrated and screen was still black. Since then, charging after turn on doesn't shows red light below the front camera. The metal cover above the motherboard was usually very hot whenever the phone is on. I'm working like I'm blind, omg >_<.
What's wrong with the phone? What should I do? Possible to repair? Some questions I'd like to ask.
1) Using MHL, does the phone screen need to be working then the TV will show what's on the phone screen?
2) Is there anyway I can connect the phone to other external screen and control externally?
3) I'm hesitant to repair the phone, the heating up of the motherboard scares me that the phone won't last long even after repair. Anyone has this phone and how do u go about this heating issue?