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Some recent rumours have broken and we are seeing an intriguing "good news, bad news" story. According to a couple of sources, HP is cancelling the current HP TouchPad orders that haven't shipped yet. That's the bad news. The good news is that the reason they are cancelling it is because they are going to retract their initial discontinuation of the product line, and re-continue it (plus they are completely out of stock as well).
In some ways this isn't that great, because the opportunity to get a decent tablet for the low-low price of £99 dollars is slipping away. Now, after seeing the relative success of the product with folks that either want a really cheap tablet, or folks that want to put Android on it, HP wants to revive it from the dead. Who knows... they may consider working out a licensing deal to get Android on it from Google. Of course, that is pure speculation at this point.
Source http://www.tracyandmatt.co.uk/blogs/index.php/hp-touchpad-may-get-a-relaunch#more7041
Link/s?
Sent from my DROID2 using XDA App
Highly sceptical.
Now, where is my BS meter?
I can't really see this happening... Then again, HP has kindof played the role of the Joker from Batman, by just burning money. Who discounts a tablet from $500 to $99... Seriously.
The Touchpad would have sold if they had discounted it to $250, I think. Its not that crippled, its just a young OS with some drawbacks that have not properly been addressed. Is the Playbook any better at this point?
I don't see HP getting back into anything, unless its at the lowball entry. Most of us would have never paid $500/$600 for this tablet, but $99 is a steal. A flat out steal. At $150 its a steal. And once a stable Android port makes its way (EVEN GINGERBREAD) this tablet will be amazing. WebOS is dying a slow death, albeit delayed by the sudden influx of users.
This hasn't made it to CNN, ZDNet, Engadget, Gizmodo, ArsTechnica, or any other credible technology news agency so I'm going to go with - no.
phobos512 said:
This hasn't made it to CNN, ZDNet, Engadget, Gizmodo, ArsTechnica, or any other credible technology news agency so I'm going to go with - no.
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probably cause those 'credible' technology news agencies are more into iThing news
I just spoke with HP customer service who told me that, although they are out of stock, they are expecting a shipment of touchpad's and that all pending orders would be filled. She specifically told me that if your order had already been approved that you would have your order filled
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danrodz said:
I just spoke with HP customer service who told me that, although they are out of stock, they are expecting a shipment of touchpad's and that all pending orders would be filled. She specifically told me that if your order had already been approved that you would have your order filled
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I hope so. I got a confirmation but yet to get a shipping notice.
RojasTKD said:
I hope so. I got a confirmation but yet to get a shipping notice.
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same, its the 2nd time my shipment from amazon.com (directly from amazon) gets postponed.
OP's posting sounds more like a ploy started by the desperate sellers on ebay and the like that are stuck with touchpads they are trying to sell and no one wanting them at their overpriced askings. $250 would sound cheap if they were going to start making them again at full price.
yareally said:
OP's posting sounds more like a ploy started by the desperate sellers on ebay and the like that are stuck with touchpads they are trying to sell and no one wanting them at their overpriced askings. $250 would sound cheap if they were going to start making them again at full price.
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Exactly. I think the site op linked is just trying to make a name for itself. This would be all over if it were a widespread rumor.
Sent from my MB860 using XDA App
Interesting..
CNN is also reporting they might resume production.
The tablet has sold out, according to the company. Meanwhile, HP is considering making more of the devices -- and continuing to support them,
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http://www.cnn.com/2011/TECH/mobile/08/29/hp.touchpad.android/
Visceral said:
CNN is also reporting they might resume production.
http://www.cnn.com/2011/TECH/mobile/08/29/hp.touchpad.android/
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The CNN article provides absolutely no evidence that HP is considering producing more. The closest it gets is this quote from HP Spokesman Budgell's faq on his blog:
Q: When is HP getting more HP TouchPads? One week, two weeks, a month?
We will have more information available in the next few days about whether or not more will be available and if so, what the details will be about the situation.
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And even then, it doesn't make any suggestions about whether the available Touchpads would be from another production run, or from shipments returning from retailers.
As far as that Tracy and Matt website is concerned, if you dig into their forum post about the "rumors", it's based off a Facebook post by a Lee-Anne James, who is apparently a hairdresser.
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Yes, that's the quality of the Facebook snapshot they provided. If you zoom is really far, you can read it. This rumor may turn out to be true, but I don't see any legitimacy in it as of now.
If you look at the simple economics here there is no way HP can continue to make new TouchPads. Remember, the hardware alone was determined to be worth approximately $320 by iSuppli (http://www.isuppli.com/Teardowns/News/Pages/HP-TouchPad-Carries-$318-Bill-of-Materials.aspx) who is the industry leader in doing price breakdowns. And that doesn't count NRE (non-recurring engineering costs of development), marketing, support, etc. HP could NEVER sell these devices at the original pricepoint again, not after they've sold half a million or more at $99/$149. They're losing too much money. The Touchpads that were already built or were already in the supply chain are a sunk cost but there won't be anymore after those are expended. Some are probably on a boat from China which is where the additional quantities come from.
I do this stuff for a living, I know how it works (I'm a production engineer).
Hp claims to be losing 100 mil on the tablets. Figure half of each model,so assume 125 each from sales. Thats assumption was said to assume 400 per tablet. Depending on if you count about 100 from each tablet or not,thats 25 to 30 million tablets. Best buy had 250k. how many have been sold is the question. (for comparison,there are around 30 million ipads sold,it may end ,at least for a short time,being the # 2 tablet)
As for them resuming production,i really doubt it. At best I could see them going for the low end with a cheap small screen discount tablet,but I would not hold my breath
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Yup, which is why it's a rumor and they said "might", never claimed it was a fact, just that it's "Interesting".
pflatlyne said:
Hp claims to be losing 100 mil on the tablets. Figure half of each model,so assume 125 each from sales. Thats assumption was said to assume 400 per tablet. Depending on if you count about 100 from each tablet or not,thats 25 to 30 million tablets. Best buy had 250k. how many have been sold is the question. (for comparison,there are around 30 million ipads sold,it may end ,at least for a short time,being the # 2 tablet)
As for them resuming production,i really doubt it. At best I could see them going for the low end with a cheap small screen discount tablet,but I would not hold my breath
Sent from my PC36100 using XDA App
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With the Kindle 2 and Nook Color 2 around the corner, HP's wisest move was canceling their 7" tablet before a production run.
I'm not even going to click on that link. The story is bogus, flat out.
phobos512 said:
If you look at the simple economics here there is no way HP can continue to make new TouchPads. Remember, the hardware alone was determined to be worth approximately $320 by iSuppli (http://www.isuppli.com/Teardowns/News/Pages/HP-TouchPad-Carries-$318-Bill-of-Materials.aspx) who is the industry leader in doing price breakdowns. And that doesn't count NRE (non-recurring engineering costs of development), marketing, support, etc. HP could NEVER sell these devices at the original pricepoint again, not after they've sold half a million or more at $99/$149. They're losing too much money. The Touchpads that were already built or were already in the supply chain are a sunk cost but there won't be anymore after those are expended. Some are probably on a boat from China which is where the additional quantities come from.
I do this stuff for a living, I know how it works (I'm a production engineer).
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Exactly, even if they started selling them at cost it would be no different than before the firesale. Its a nice tablet, but if I'm going to spend that much there are far better choices currently available. I just don't believe they will ever be in production again.
well i'm travelling to malaysia next week so i'm expecting to see hundreds of hb touchpods at the various markets.
HP is losing way too much money to even consider starting to make these again, and people would laugh them out of business if they even tried to price these anymore than what they've been fireselling for.
After Bestbuy messed up my preorder three times, was going to processed my order, had 2 simultaneous tf201 orders on Que, they were almost ready to be ship but at the end BB run out of stock and they just simply apologized by email, I got no rebates, incentives or any coupon of any kind for all my trouble as they promised. After 40 days literally fighting trying to get my tf201(gray or champagne w/ dock), reading all complains and issues about the rushed tf201, and after seeing my brand new tf101 power button starting to failed(getting loose just after 1 week of use) I decided to give up with asus tablets. it might be just bad luck but will definitely wait for acer, lenovo or even apple, whoever releases a new tegra 3 tablet or ipad 3 device will get my money. At the end I already have a tf101 and ipad2. Does anybody know if rooting a tf101 will void asus warranty?
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jrsalda said:
After Bestbuy messed up my preorder three times, was going to processed my order, had 2 simultaneous tf201 orders on Que, they were almost ready to be ship but at the end BB run out of stock and they just simply apologized by email, I got no rebates, incentives or any coupon of any kind for all my trouble as they promised. After 40 days literally fighting trying to get my tf201(gray or champagne w/ dock), reading all complains and issues about the rushed tf201, and after seeing my brand new tf101 power button starting to failed(getting loose just after 1 week of use) I decided to give up with asus tablets. it might be just bad luck but will definitely wait for acer, lenovo or even apple, whoever releases a new tegra 3 tablet or ipad 3 device will get my money. At the end I already have a tf101 and ipad2. Does anybody know if rooting a tf101 will void asus warranty?
Click to expand...
Click to collapse
Sure won't. go ahead and root it <- sarcasm
I agree with the guy above me... cool story bro (I haven't gotten any type of rebate for amazon not shipping my order that I placed on the 22nd, and it isn't a deal breaker even if others are getting $50 for whining)
jrsalda said:
After Bestbuy messed up my preorder three times, was going to processed my order, had 2 simultaneous tf201 orders on Que, they were almost ready to be ship but at the end BB run out of stock and they just simply apologized by email, I got no rebates, incentives or any coupon of any kind for all my trouble as they promised. After 40 days literally fighting trying to get my tf201(gray or champagne w/ dock), reading all complains and issues about the rushed tf201, and after seeing my brand new tf101 power button starting to failed(getting loose just after 1 week of use) I decided to give up with asus tablets. it might be just bad luck but will definitely wait for acer, lenovo or even apple, whoever releases a new tegra 3 tablet or ipad 3 device will get my money. At the end I already have a tf101 and ipad2. Does anybody know if rooting a tf101 will void asus warranty?
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glad you have found a way to justify not having a tf201.. the tablet owns..
Enough Said!!!
Sorry, but it's fascinating to me how many people out there actually think anyone else really cares what they will or won't do with stuff they have or have not bought. This affects me how, exactly?
And in case anyone DOES care, I bought a caramel macchiato this morning, and I'm glad I did.
RJM77 said:
Sorry, but it's fascinating to me how many people out there actually think anyone else really cares what they will or won't do with stuff they have or have not bought. This affects me how, exactly?
And in case anyone DOES care, I bought a caramel macchiato this morning, and I'm glad I did.
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DUDE! NO WAY!!! AWESOME!!! I wish I had one
I bought one of those big Rice Krispie Treat bars. It was teh yum! I am, however, not buying the Cool Ranch Doritos chips. After first finding out that they vending machine company increased the price of the chips to $.90 I was really frustrated. But, having worked out a deal with a coworker I was able to scrounge up the extra change and purchase the chips. Upon punching in the numbers I realized that the were mislabeled and instead, I got a granola bar. This was very frustrating as I don't live in Colorado and I don't eat granola. At this point I went and complained to the receptionist who told me there wasn't anything she could do about it. After about 10 minutes of sobbing in the fetal position, a different employee walking in the door dropped $1 off at my feet and told me to go "get a hot chocolate." I said thanks, but obviously had no intention of getting a stupid hot chocolate. I returned to the vending machine and found that the dollar was very wrinkled and it took me nearly 15 minutes to get it to work in the machine. By this time I was just about ready to give up. Miraculously, the dollar was accepted. With a full $1 credit in the machine, I decided to buy some Fritos.
HuskerWebhead said:
I bought one of those big Rice Krispie Treat bars. It was teh yum! I am, however, not buying the Cool Ranch Doritos chips. After first finding out that they vending machine company increased the price of the chips to $.90 I was really frustrated. But, having worked out a deal with a coworker I was able to scrounge up the extra change and purchase the chips. Upon punching in the numbers I realized that the were mislabeled and instead, I got a granola bar. This was very frustrating as I don't live in Colorado and I don't eat granola. At this point I went and complained to the receptionist who told me there wasn't anything she could do about it. After about 10 minutes of sobbing in the fetal position, a different employee walking in the door dropped $1 off at my feet and told me to go "get a hot chocolate." I said thanks, but obviously had no intention of getting a stupid hot chocolate. I returned to the vending machine and found that the dollar was very wrinkled and it took me nearly 15 minutes to get it to work in the machine. By this time I was just about ready to give up. Miraculously, the dollar was accepted. With a full $1 credit in the machine, I decided to buy some Fritos.
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The real question is can you root the Fritos???
slayer69 said:
The real question is can you root the Fritos???
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only if they have an unlocked bootloader
sorry to hear about bad experience but if you think Acer products are built any better you are mistaken. just go with the closed ecosystem of ipad3 and become a zombie chained and at the mercy of what Apple wants you to do with your device. whenever it comes to apple products, although well built, its whatever they say and think goes. no freedom to do as you please with your tablet. even if you jailbrake, that's only to do half the things Android does right out the box. o have an Ipad n love it but in no way compares to the power, quality, and overall mulitfunctions that the Prime brings.
good luck..Addios Amigo
slayer69 said:
The real question is can you root the Fritos???
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I rooted a slot machine in Vegas
fernando sor said:
I rooted a slot machine in Vegas
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*****IN!!!! can I get the rom for it!!!!
I love this forum. So tired of ppl/kids complaining about this crap and always bringing up buying something else instead. Just frickin buy something else and whine to your mom's, not us.
NastroGlide said:
I love this forum. So tired of ppl/kids complaining about this crap and always bringing up buying something else instead. Just frickin buy something else and whine to your mom's, not us.
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In fact I would go as far to say if your In a conversation you can't get out of with ma or anyone really just bring up the subject of locked bootloaders. They will wander away
Sent from my PG86100 using xda premium
this thread is full-o-lulz
A+ on the vending machine rant
NastroGlide said:
I love this forum. So tired of ppl/kids complaining about this crap and always bringing up buying something else instead. Just frickin buy something else and whine to your mom's, not us.
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Better yet.....whine to Fernandos Mom!!!!! she will love you long time!
slayer69 said:
The real question is can you root the Fritos???
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I unlocked the bag to get to the Fritos, but now my warranty is void.
HuskerWebhead said:
I unlocked the bag to get to the Fritos, but now my warranty is void.
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LOL eat some....re-seal the bag.....and wham!!!! warranty is no longer void!!!! lets just hope they don't count the chips
My Fritos had a gps issue, I kept missing my mouth. I returned them to the store and I'm prepared to write a very nasty online letter to the company. #banfritolay
Greetings all,
There seems to have been alot of confusion on the Prime's status in the market. I for one can state that Best Buy has NOT fully removed it from their system, and it can still be ordered and exchanges can be made!
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This was done two days ago, and ask you can tell, the CS rep was able to locate it in their system, to send me a new one. I really love this product, and I will post this in the positive Prime thread as well.
Also, of course new models will come out. I personally would take a 201 of the 700. Why? The design is amazing. I don't use GPS unless I am on a internet connection, and I never have before. (Besides, I don't know if its just me, but Maps won't even open for me if I don't have a internet connection. It just says please connect to use Maps, and the app closes.). The Wifi and Bluetooth issues that existed has been fixed. While GPS is lackluster, at least it was included. Just look at the 183206 views of this Apple topic about no GPS in the Wifi iPad 2. (http://bit.ly/wSuep7). People were furious! Apple did "****" to announce why it was not included. At least ASUS made a public statement, said the type of metal was not giving GPS the proper performance it needed.
I believe ASUS's plan WAS to included GPS all along, and it was NOT to be used as a MAIN feature. If you caught in the middle of no where, without internet, it was your last resort. If you had an iPad, you were SOL. So thank you ASUS for including it.
Hell, if you are gonna wait for the 700, the iPad 3 will be out by then. And when it doesn't have GPS and its lacluster, here have the iPad 3.5 with a .5 more megapixals in the camera. But then CES 2013 is only a few more months away, lets wait till then. Catchin my drift? Make use of that quad core goodness you have, and feel safe that just cause a new item comes out does not render your device useless.
While I don't call this a "rant", I do hope I explained it to the best ability I can, in my view, of this whole issue. Please post your comments below, and make them constructive. I don't come to XDA to post on what the hell you think of ASUS. This is forum is for general discussion, not taking advantage of insurance exchanges, *****ing out people that are just trying to help you, etc.
I plan to use my dock, Prime, and case for my Prime for a good two years during school.
ASUS lover, and non-fanboy,
Timothy
The Champagne was completely removed from BestBuy.com (as of a week ago). The Grey one was never removed (except for a week or two back in early December if I remember correctly).
Rumour is that there won't be an iPad 3 this year, just an iPad 2.5 with enhanced screen and processor. Don't expect a ground breaking release from Apple.
Mubble said:
Rumour is that there won't be an iPad 3 this year, just an iPad 2.5 with enhanced screen and processor. Don't expect a ground breaking release from Apple.
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I know which panel they are using.. cough cough..
When I looked on best buy's site they didn't show any were available to order about 2 weeks ago. The CSR told me that for some reason they had plenty of stock in their warehouse but for some reason the website never showed they were available to order. Mine is coming on Tuesday according to my UPS tracking number. It is the gray version which is fine with me, I just hope it is a bug free one.
My guess is they are keeping the remaining stock as mostly replacements to the people who already have bought them. When they get the stock with the updated boxes to reflect no GPS they will start selling those in the stores.
---------- Post added at 06:51 PM ---------- Previous post was at 06:49 PM ----------
Gary Key said:
I know which panel they are using.. cough cough..
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Hmm, that would mean not as big of a resolution increase as some people seem to think. It would also mean that Asus is going to have a hard time keeping the TF700 in stock.
I wish I could find a champagne or grey here in Atlanta so I can get accidental coverage for my wife. Them putting back online will be cool too.
Gary Key said:
I know which panel they are using.. cough cough..
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Ha ha...NICE!
Evo_Shift said:
My guess is they are keeping the remaining stock as mostly replacements to the people who already have bought them. When they get the stock with the updated boxes to reflect no GPS they will start selling those in the stores.
---------- Post added at 06:51 PM ---------- Previous post was at 06:49 PM ----------
Hmm, that would mean not as big of a resolution increase as some people seem to think. It would also mean that Asus is going to have a hard time keeping the TF700 in stock.
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By the time A700 is out, they won't be the only one with 1080p screens. Acer has a prototype, so do Lenovo.
Gary Key said:
I know which panel they are using.. cough cough..
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is really going to be the ridulous high Res. screen rumored or more closer to prime or new model tf-700?
demandarin said:
is really going to be the ridulous high Res. screen rumored or more closer to prime or new model tf-700?
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Rumours are of a 2048 x 1536 resolution panel. That's 50% more pixels than the Tf700. Might be out of date news though.
I work for Best Buy and in our internal inventory system, they took alot of stuff related to the Prime out of the system, like the Grey 32GB. It makes for a bad experience when someone asks me where to get one and I have the SKU and I know where to find it in the backend of the system too and it's INTENTIONALLY removed. Now I can't even look at what other stores in the district might have it. Awesome.
Sent from my SPH-D710 using Tapatalk
Itaintrite said:
By the time A700 is out, they won't be the only one with 1080p screens. Acer has a prototype, so do Lenovo.
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I meant more that Apple seems to be in bed with suppliers and if ASUS is using the same display Apple has chosen then ASUS is most likely the company that is going to have a hard time getting supplied with them.
Gary Key said:
I know which panel they are using.. cough cough..
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1080p?
I just wish that they had a replacement for me. I asked for a replacement, I really wanted a replacement. They didn't have any and she couldn't find one for me.
If I could have had my last Prime, Minus the "Serial Number Unknown" Problem, I would have been so happy. I would have taken a replacement in a minute, they just didn't have one.
Now, the problem is, I have $140 in Gift Cards at Best Buy, all gifts from the holidays, and I basically have to buy it at Best Buy cause there is nothing else there I want to spend my money on.
-viperboy- said:
I work for Best Buy and in our internal inventory system, they took alot of stuff related to the Prime out of the system, like the Grey 32GB. It makes for a bad experience when someone asks me where to get one and I have the SKU and I know where to find it in the backend of the system too and it's INTENTIONALLY removed. Now I can't even look at what other stores in the district might have it. Awesome.
Sent from my SPH-D710 using Tapatalk
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Click to collapse
do you know if best buy finally got some cases in for the prime? last time I checked they only had ipad2, Samsung galaxy 10.1, and Toshiba thrive cases. I might have to end up ordering one online if I can't find one in a store. I ended up by a Targus netbook style case but its more of a travel pouch. I need a case to slip this into that I can leave it on it. I still find myself being extra careful as not to drop it. Any case I get would being able to go onto the prime and also fit inside the Targus netbook style case/pouch.
I'm still trying to find a keyboard dock.. maybe I'll be able to find one eventually..
Gary Key said:
I know which panel they are using.. cough cough..
Click to expand...
Click to collapse
Do tell....lol! A big welcome and thanks Gary. It would be great to have ya stay around.
Sent from my Transformer Prime TF201 using Tapatalk
demandarin said:
do you know if best buy finally got some cases in for the prime? last time I checked they only had ipad2, Samsung galaxy 10.1, and Toshiba thrive cases. I might have to end up ordering one online if I can't find one in a store. I ended up by a Targus netbook style case but its more of a travel pouch. I need a case to slip this into that I can leave it on it. I still find myself being extra careful as not to drop it. Any case I get would being able to go onto the prime and also fit inside the Targus netbook style case/pouch.
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Click to collapse
Atleast in my store, we haven't gotten any in. You're honestly going to be better off getting it from somewhere else because of lack of inventory.
Sent from my SPH-D710 using Tapatalk
-viperboy- said:
I work for Best Buy and in our internal inventory system, they took alot of stuff related to the Prime out of the system, like the Grey 32GB. It makes for a bad experience when someone asks me where to get one and I have the SKU and I know where to find it in the backend of the system too and it's INTENTIONALLY removed. Now I can't even look at what other stores in the district might have it. Awesome.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
When was it "removed"? It clearly was there 48 hours ago for me. lol
detta123 said:
When was it "removed"? It clearly was there 48 hours ago for me. lol
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Click to collapse
In RSS or online?
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"Who said they cannot return their products for the GPS issue? If the user did not cancel his order after the announcement, refuse shipment, return the product or contact us for a refund due to the GPS being pulled then what would you say of the user? And also, I would be careful about believing everything you read as those statements might be from a member of the law team. "
Quote from Gary Key
So, has anyone successfully received a full refund by Asus? If so, any info on where/how to receive such refund? Any info will be great.....
I bought my tablet from gamestop Gary mentioned that he could help getting a refund but I never heard anything else from him.
I would also like information on a refund. I rather wait for something that works 100%. At this point I don't know if I should wait n see how the law suit turns out, I have a feeling that something good will happen for us customers.
Subscribed. I am interested in this too.
Sent from my SAMSUNG-SGH-I717 using xda premium
Likewise
Sent from my Transformer Prime TF201 using Tapatalk
xxgmon3yxx said:
At this point I don't know if I should wait n see how the law suit turns out, I have a feeling that something good will happen for us customers.
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Click to collapse
Yes, five years from now we'll get offered a $10 coupon for a new ASUS product, whether or not we actually suffered any damages. The plaintiff's lawyers will get millions.
Sent from my Transformer Prime TF201 using Tapatalk
wynand32 said:
Yes, five years from now we'll get offered a $10 coupon for a new ASUS product, whether or not we actually suffered any damages. The plaintiff's lawyers will get millions.
Sent from my Transformer Prime TF201 using Tapatalk
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I don't think they will get millions. More like it might just turn into class action lawsuit. Have you heard about the class action lawsuit against iPhone 4.
wynand32 said:
Yes, five years from now we'll get offered a $10 coupon for a new ASUS product, whether or not we actually suffered any damages. The plaintiff's lawyers will get millions.
Sent from my Transformer Prime TF201 using Tapatalk
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EXACTLY right!
Proud owner of a Transformer Prime on Tapatalk.
Contacted Gary,yesterday, about getting a full refund from Asus, . Explained I could live with light bleed and sub-par wifi performance. Expecting Asus to fix the GPS issue, I kept my Prime past the Bestbuy 14 day window. I believe in getting what was advertised at time of purchase, which was GPS, not Limited GPS or Hamstrung GPS. Instead, as we all know, Asus has swept the issue under the rug and this is one thing I cannot live with.
I have contacted Asus about a refund and so far the only resolution they have offered is to set up an RMA...............do they now have a fix for the GPS?
mattgru said:
Have you heard about the class action lawsuit against iPhone 4.
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Yes, what a pointless exercise that turned out to be. Yay we won, here have 15 bucks or a case, just like apple offered before all the nonsense.
rdalev said:
Contacted Gary,yesterday, about getting a full refund from Asus, . Explained I could live with light bleed and sub-par wifi performance. Expecting Asus to fix the GPS issue, I kept my Prime past the Bestbuy 14 day window. I believe in getting what was advertised at time of purchase, which was GPS, not Limited GPS or Hamstrung GPS. Instead, as we all know, Asus has swept the issue under the rug and this is one thing I cannot live with.
I have contacted Asus about a refund and so far the only resolution they have offered is to set up an RMA...............do they now have a fix for the GPS?
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Yea, same with me.. I called their customer service.. and that's all I got.
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As already said, those interested in refunds should publicize Gary Key's comments more widely to other blogs and hold him accountable for his offer. A follow-up with CNet's Eric Franklin, author of the CNet interview, should be a first step. Do not take no for an answer; get off your fat butt to get a response yourself, instead of waiting for somebody else to do the work for you. Don't be a coward, it's your money.
With the ongoing suit, if you don't get an affirmative response from Gary Key or Asus, you can also contact the plaintiff's attorneys to assist them in their discovery effort. Reneging on a public offer of refund would be fairly damaging evidence.
For those late to the party, Gary Key, Technical Marketing Manager of Asus, has a standing refund offer for anyone dissatisfied with the GPS performance in their Transformer Prime, in the recent (Feb 17, 2012) CNet interview.
http://news.cnet.com/8301-1035_3-57373634-94/putting-the-transformer-prime-in-perspective/
"We discovered that due to the all-aluminum unibody design structure, the GPS performance was not satisfactory for all users, especially those wanting to use the device as a true GPS and not in aGPS mode. We took the only step possible in this case and removed GPS from the official specifications shortly after the unit went on sale. We apologized for this inconvenience and offered to assist users who wanted to return the unit after the announcement." [emphasis added]
Gary was quick to hook me up with a refund maybe you guys just arnt complaining enough and you have to act like me lol
jdbaker82 said:
Gary was quick to hook me up with a refund maybe you guys just arnt complaining enough and you have to act like me lol
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Did you get refund from your dock.and taxes too? I'm not anticipating many problems, just want to clear things up.
RipplingHurst said:
Did you get refund from your dock.and taxes too? I'm not anticipating many problems, just want to clear things up.
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Yes dock and taxes I made a copy of receipts from both and put then both in a box and used the fedex label they setup for me.
Figured it's the weekend and from the sounds of it, I'm sure Gary could use a break.
Will give him a couple of days to respond before contacting him again !
Doktaphex said:
Yes, what a pointless exercise that turned out to be. Yay we won, here have 15 bucks or a case, just like apple offered before all the nonsense.
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I guess it depends on how you look at it. First, Apple defended their position. Then they caved and offered a bumper case that, with shipping, probably cost them $5. From the lawsuit, they'll be paying iP4 users $15 cash. It's hard to identify how many have been sold but let's guess 50MM. Assuming 35MM file a claim; Apple will pay out $525MM. Which do you think they'll take in to consideration when developing, testing, and releasing future products? Some flak from customers which they originally denied? Or, half a billion dollars in lost profit? Apple was hoping antenna-gate would just die down on its own, the lawsuit(s) kept it visible and in the public eye. For a company that prides itself on design, that was probably a bigger hit than the dollars.
Long story short, these suits rarely net big bucks for the plaintiffs but they're a hell of a lot better than allowing $1B companies to self-police themselves which led Apple (and Asus) to reach their original determinations that "there was nothing wrong." And there’s a difference between the Apple and Asus cases. The iP4 had to be held in a specific and awkward position to have the problem occur. GPS on the Prime is just FUBAR and so is wireless on some devices. Remedies vary depending on severity so it’s not unheard of for refunds or exchanges to be offered where problems greatly impact usability.
---------- Post added at 09:37 AM ---------- Previous post was at 09:25 AM ----------
demandarin said:
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Click to collapse
If you're going to use pics to make your points, can you at least resize them? It's a mobile device forum and your pics take up 3/4 of the display.
Anyway, you'll be the first in line to exchange your used Prime for a new TF700 if that's offered as an option and will gladly except free money if that too is an option. So will everyone here whether they're for or against a lawsuit. So, lighten up on the hypocrisy.
BarryH_GEG said:
I guess it depends on how you look at it. First, Apple defended their position. Then they caved and offered a bumper case that, with shipping, probably cost them $5. From the lawsuit, they'll be paying iP4 users $15 cash. It's hard to identify how many have been sold but let's guess 50MM. Assuming 35MM file a claim; Apple will pay out $525MM. Which do you think they'll take in to consideration when developing, testing, and releasing future products? Some flak from customers which they originally denied? Or, half a billion dollars in lost profit? Apple was hoping antenna-gate would just die down on its own, the lawsuit(s) kept it visible and in the public eye. For a company that prides itself on design, that was probably a bigger hit than the dollars.
Long story short, these suits rarely net big bucks for the plaintiffs but they're a hell of a lot better than allowing $1B companies to self-police themselves which led Apple (and Asus) to reach their original determinations that "there was nothing wrong." And there’s a difference between the Apple and Asus cases. The iP4 had to be held in a specific and awkward position to have the problem occur. GPS on the Prime is just FUBAR and so is wireless on some devices. Remedies vary depending on severity so it’s not unheard of for refunds or exchanges to be offered where problems greatly impact usability.
---------- Post added at 09:37 AM ---------- Previous post was at 09:25 AM ----------
If you're going to use pics to make your points, can you at least resize them? It's a mobile device forum and your pics take up 3/4 of the display.
Anyway, you'll be the first in line to exchange your used Prime for a new TF700 if that's offered as an option and will gladly except free money if that too is an option. So will everyone here whether they're for or against a lawsuit. So, lighten up on the hypocrisy.
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Well said.
BarryH_GEG said:
Anyway, you'll be the first in line to exchange your used Prime for a new TF700 if that's offered as an option and will gladly except free money if that too is an option. So will everyone here whether they're for or against a lawsuit. So, lighten up on the hypocrisy.
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Guarantee , if Asus offers a full refund or some type of exchange for a new TF700, just about all the ,"How dare you denounce the Holy Grail of Tablets Crowd", will be first in line !
shinzz said:
Yea, same with me.. I called their customer service.. and that's all I got.
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ignore this
Flame if you want. When I read today's article on Droid-Life.com I had to unload. I have absolutely no expectation of this update being released anytime soon or, frankly, ever.
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Feel free to submit your thoughtful replies. Immature, irrational comments will be ignored.
I don't really disagree with your assessment. Over the last year and a half vzw has turned into att lite, and HTC has just screwed its customers every chance it has gotten. It left the EVO view/flyer, jetstream on their current buggy ass builds of hc, they've might as well given up on updating their phones, as they wait so bloody long to do so, then they have bowed to vzws every demand. I will definitely be leaving both Verizon and HTC at the end of the year when the new nexus device hits. (assuming it does hit then) to me it seems like vzw got the iphone and immediately quit worrying about how to bring in new customers and keep their current ones happy. I'm probably going to go to tmo and stick with unlocked unbranded phones.
Sent from my ADR6425LVW using Tapatalk 2
Just because you put a custom rom on doesn't me it voided your warranty its a possibility but not a guarantee if you know what your doing. I agree with most your points, but I got the phone for $150 off CL (because he wanted an ics device instead, LOL) so not only did I get a great deal on a mint condition phone because it didn't have ics on it but then I went home and slapped it on myself from xda. So in a way I kinda like that Verizon/Htc hasn't released ics yet. Plus its cool knowing your one of only a few thousand people that have a rezound with ics. I just wished the would give up the source code for the kernel already.
At this point the only way I'm buying another HTC phone is if it is a Nexus device. After coming from the Motorola "OG" Droid, I can't stand the indifference these companies seem to have towards us. If HTC would've been more communicative with us, telling us what is going on instead of giving us some vague release date, I might've given them some credit.
Poop!
I consider that neither immature nor irrational.
Sent from my ADR6425LVW using xda premium
A2Aegis said:
At this point the only way I'm buying another HTC phone is if it is a Nexus device. After coming from the Motorola "OG" Droid, I can't stand the indifference these companies seem to have towards us. If HTC would've been more communicative with us, telling us what is going on instead of giving us some vague release date, I might've given them some credit.
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Yeah that's the boat on in. I love my rezound but... I need a nexus in my life or something.
Sent from my ADR6425LVW using xda premium
It doesn't matter if this was a Samsung, Motorola, or LG, all companys treat their customers this way. Seems to be an industry standard. All big red does is interfere with this further with all the bloat they require. All I'm saying is HTC is not unique in how they handle themselves. I started with a Samsung Omnia (windows based), then got a Fascinate, Charge, and now Rezound. The Rezound is hands down the best phone I've had. Both the Fascinate and Charge suffered radio problems and if you read the Nexus forums they complain about the same thing. This also steered me away from the SGIII. Still a Samsung product.
Just my 2 cents......
mefloump said:
It doesn't matter if this was a Samsung, Motorola, or LG, all companys treat their customers this way. Seems to be an industry standard. All big red does is interfere with this further with all the bloat they require. All I'm saying is HTC is not unique in how they handle themselves. I started with a Samsung Omnia (windows based), then got a Fascinate, Charge, and now Rezound. The Rezound is hands down the best phone I've had. Both the Fascinate and Charge suffered radio problems and if you read the Nexus forums they complain about the same thing. This also steered me away from the SGIII. Still a Samsung product.
Just my 2 cents......
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While I agree that the rezzy is by far the best, I still wish I hadn't further supported HTC due to the way they are handling the tablet issue, and now the updates on the Rezound. And honestly I don't hold my breath for us getting jb. Honestly I think it will be like the tbolt is right now with Ics. Just a functional rom without a cellular modem. Which is sad given how incredibly much I like the phone itself. But the only way to get (insert mobile headset maker here) attention is to stop buying their products they won't support once they leave the shelf. And Verizon lost me when they axed unlimited data grandfathering. But then won't give me a discount for not buying a subsidized device. (ala tmo) so, I just can't continue to support companies that continually screw us the customer over.
Sent from my ADR6425LVW using Tapatalk 2
Why do people get so "angry" or "furious" because there's no software update and says the manufacturer is horrible? Last time I checked the rezound cane out of the box with everything working. It's funny how people want everything....patience is key.
The update is a luxury not a necessity. Should I get mad at Microsoft because Windows 8 isn't out officially. The product they already released does everything I need for the time being.
Also, why would you want a company to rush a product? Try rushing your barber to finish your haircut quickly and see what happens. It seems very childish to get mad at a manufacturer for a SIMPLE update that is coming SOON.
The people of today...always wanting everything NOW.
Sent from my ADR6425LVW using xda app-developers app
I think some of it is symptomatic of the market. Handset makers are pushing out new devices every 4 to 6 months, and it stops being cost effective to update them all. Which sucks for us, but it makes good business sense.
If they would only push out source, RIL included, it just wouldn't matter.
Sent from my Business ICS Rezound.
richii0207 said:
Why do people get so "angry" or "furious" because there's no software update and says the manufacturer is horrible? Last time I checked the rezound cane out of the box with everything working. It's funny how people want everything....patience is key.
The update is a luxury not a necessity. Should I get mad at Microsoft because Windows 8 isn't out officially. The product they already released does everything I need for the time being.
Also, why would you want a company to rush a product? Try rushing your barber to finish your haircut quickly and see what happens. It seems very childish to get mad at a manufacturer for a SIMPLE update that is coming SOON.
The people of today...always wanting everything NOW.
Sent from my ADR6425LVW using xda app-developers app
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All that you're saying sounds good and all but that argument is tired. If htc says we're giving ics, we expect it. And with barbers you see progress and know it's happening. You don't see him pausing your haircut after telling you 2pm to go work on someone elses and then coming back to your at damn near 1:58. Or him giving you a fresh haircut then ignoring you after you ask him to touch up your hairline after you paid him.
*kicks soapbox from under feet*
Sent from my ADR6425LVW using xda premium
das0527 said:
Flame if you want. When I read today's article on Droid-Life.com I had to unload. I have absolutely no expectation of this update being released anytime soon or, frankly, ever.
Feel free to submit your thoughtful replies. Immature, irrational comments will be ignored.
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I was one of the ones that up-voted it yesterday!
richii0207 said:
Why do people get so "angry" or "furious" because there's no software update and says the manufacturer is horrible? ... Should I get mad at Microsoft because Windows 8 isn't out officially.
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It's the whole thing of lying to the consumers that pisses people off, not necessarily the lack of updates IMO. If HTC had never mentioned that we were getting ICS there wouldn't be so much *****ing and moaning because people wouldn't expect it. When I got the Rezound back in November, I was told that it would have it by January. Here we are almost 8 months later with still no update. HTC has had it ready for months but Verizon refuses to push it out until they're ready. It's not the same thing as your Windows 8 analogy because the transition from Windows 7 to Windows 8 is paid for. It'd be more like you buy a computer with Windows 7 and a few months down the road your PC manufacturer says "We're not going to release any new drivers for your hardware, sorry." then MS says "We're not going to release any updates to Windows 7 for you anymore, sorry. Please buy Windows 8 to get the latest bug fixes."
I gotta say HTC and Verizon really ****ed this up. I've had good experiences with HTC before, but they are just so Hit-or-miss that it isnt even funny. Verizon... POS. Come november when my contract is over, I'm going to get whatever is the next nexus device (if its HTC then awesome) on AT&T
I don't really care for the official ICS because I am already enjoying ICS with sense 4 with Newts One XxX. However, it pisses me off to see that the rezound is still without official ICS. I don't think anything can justify this, other than than Verizon trying to promote other phones and not caring about a phone because it was not branded "Droid". The Droid razor already has ICS and I dont see why the Rezound still waiting. And what's more frustrating is the silence of the two companies... They simply don't care about what the customers think...
Sent from my ADR6425LVW using Tapatalk 2
I would have to say the rezound has been the worst experience I have ever had with a HTC phone. It seems that since the HTC One series drop nothing else matters to HTC. I hate to say it but this may very well be my last HTC handset. I need a phone that I can compile the source on my own I guess.
Edit:
I see a lot of blame on Verizon but I don't believe (and I maybe wrong) any other HTC handsets have ICS either like the EVO3D (were I came from).
Why even push an update now that isn't even an update? It needs to have sense 4, IMO that would make it worth the wait, and get customers more excited and loyal towards HTC products. But nope. Gonna be sense 3.6 lol. Meh w/e they have been shooting themselves in the foot lately. All of them have in a way. Samsung used to be terrible with updates but not so much anymore... Their phones are just iffy, radios and such...
Mass tweet
Revolutions started on twitters, yet we cant for some reason beyond me, get together and mass tweet @htc and @htc usa , come one people instead of having discussions here lets tweet left and right about it.
jmichaels1982 said:
Revolutions started on twitters, yet we cant for some reason beyond me, get together and mass tweet @htc and @htc usa , come one people instead of having discussions here lets tweet left and right about it.
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Seriously? Wow...let them keep working on it, I would rather have it bugless. Now I can see why people are strict about not asking for ETAs for their roms.
Sent from my ADR6425LVW using xda app-developers app
richii0207 said:
Seriously? Wow...let them keep working on it, I would rather have it bugless. Now I can see why people are strict about not asking for ETAs for their roms.
Sent from my ADR6425LVW using xda app-developers app
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I don't think they are working on anything. Con247 believes that the last leak was the final version. If he is correct then they (probably Verizon) have been just sitting on it. That to me would be total BS.
zone23 said:
I don't think they are working on anything. Con247 believes that the last leak was the final version. If he is correct then they (probably Verizon) have been just sitting on it. That to me would be total BS.
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Oh I'm almost 100% sure Verizon is the MAIN problem. HTC has probably had it done for quite some time now but I'm sure Verizon keeps rejecting and making them lock stuff down more, while promoting other phones in the meantime. This last leak is almost perfect, and how long have we had it now?