After Bestbuy messed up my preorder three times, was going to processed my order, had 2 simultaneous tf201 orders on Que, they were almost ready to be ship but at the end BB run out of stock and they just simply apologized by email, I got no rebates, incentives or any coupon of any kind for all my trouble as they promised. After 40 days literally fighting trying to get my tf201(gray or champagne w/ dock), reading all complains and issues about the rushed tf201, and after seeing my brand new tf101 power button starting to failed(getting loose just after 1 week of use) I decided to give up with asus tablets. it might be just bad luck but will definitely wait for acer, lenovo or even apple, whoever releases a new tegra 3 tablet or ipad 3 device will get my money. At the end I already have a tf101 and ipad2. Does anybody know if rooting a tf101 will void asus warranty?
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jrsalda said:
After Bestbuy messed up my preorder three times, was going to processed my order, had 2 simultaneous tf201 orders on Que, they were almost ready to be ship but at the end BB run out of stock and they just simply apologized by email, I got no rebates, incentives or any coupon of any kind for all my trouble as they promised. After 40 days literally fighting trying to get my tf201(gray or champagne w/ dock), reading all complains and issues about the rushed tf201, and after seeing my brand new tf101 power button starting to failed(getting loose just after 1 week of use) I decided to give up with asus tablets. it might be just bad luck but will definitely wait for acer, lenovo or even apple, whoever releases a new tegra 3 tablet or ipad 3 device will get my money. At the end I already have a tf101 and ipad2. Does anybody know if rooting a tf101 will void asus warranty?
Click to expand...
Click to collapse
Sure won't. go ahead and root it <- sarcasm
I agree with the guy above me... cool story bro (I haven't gotten any type of rebate for amazon not shipping my order that I placed on the 22nd, and it isn't a deal breaker even if others are getting $50 for whining)
jrsalda said:
After Bestbuy messed up my preorder three times, was going to processed my order, had 2 simultaneous tf201 orders on Que, they were almost ready to be ship but at the end BB run out of stock and they just simply apologized by email, I got no rebates, incentives or any coupon of any kind for all my trouble as they promised. After 40 days literally fighting trying to get my tf201(gray or champagne w/ dock), reading all complains and issues about the rushed tf201, and after seeing my brand new tf101 power button starting to failed(getting loose just after 1 week of use) I decided to give up with asus tablets. it might be just bad luck but will definitely wait for acer, lenovo or even apple, whoever releases a new tegra 3 tablet or ipad 3 device will get my money. At the end I already have a tf101 and ipad2. Does anybody know if rooting a tf101 will void asus warranty?
Click to expand...
Click to collapse
glad you have found a way to justify not having a tf201.. the tablet owns..
Enough Said!!!
Sorry, but it's fascinating to me how many people out there actually think anyone else really cares what they will or won't do with stuff they have or have not bought. This affects me how, exactly?
And in case anyone DOES care, I bought a caramel macchiato this morning, and I'm glad I did.
RJM77 said:
Sorry, but it's fascinating to me how many people out there actually think anyone else really cares what they will or won't do with stuff they have or have not bought. This affects me how, exactly?
And in case anyone DOES care, I bought a caramel macchiato this morning, and I'm glad I did.
Click to expand...
Click to collapse
DUDE! NO WAY!!! AWESOME!!! I wish I had one
I bought one of those big Rice Krispie Treat bars. It was teh yum! I am, however, not buying the Cool Ranch Doritos chips. After first finding out that they vending machine company increased the price of the chips to $.90 I was really frustrated. But, having worked out a deal with a coworker I was able to scrounge up the extra change and purchase the chips. Upon punching in the numbers I realized that the were mislabeled and instead, I got a granola bar. This was very frustrating as I don't live in Colorado and I don't eat granola. At this point I went and complained to the receptionist who told me there wasn't anything she could do about it. After about 10 minutes of sobbing in the fetal position, a different employee walking in the door dropped $1 off at my feet and told me to go "get a hot chocolate." I said thanks, but obviously had no intention of getting a stupid hot chocolate. I returned to the vending machine and found that the dollar was very wrinkled and it took me nearly 15 minutes to get it to work in the machine. By this time I was just about ready to give up. Miraculously, the dollar was accepted. With a full $1 credit in the machine, I decided to buy some Fritos.
HuskerWebhead said:
I bought one of those big Rice Krispie Treat bars. It was teh yum! I am, however, not buying the Cool Ranch Doritos chips. After first finding out that they vending machine company increased the price of the chips to $.90 I was really frustrated. But, having worked out a deal with a coworker I was able to scrounge up the extra change and purchase the chips. Upon punching in the numbers I realized that the were mislabeled and instead, I got a granola bar. This was very frustrating as I don't live in Colorado and I don't eat granola. At this point I went and complained to the receptionist who told me there wasn't anything she could do about it. After about 10 minutes of sobbing in the fetal position, a different employee walking in the door dropped $1 off at my feet and told me to go "get a hot chocolate." I said thanks, but obviously had no intention of getting a stupid hot chocolate. I returned to the vending machine and found that the dollar was very wrinkled and it took me nearly 15 minutes to get it to work in the machine. By this time I was just about ready to give up. Miraculously, the dollar was accepted. With a full $1 credit in the machine, I decided to buy some Fritos.
Click to expand...
Click to collapse
The real question is can you root the Fritos???
slayer69 said:
The real question is can you root the Fritos???
Click to expand...
Click to collapse
only if they have an unlocked bootloader
sorry to hear about bad experience but if you think Acer products are built any better you are mistaken. just go with the closed ecosystem of ipad3 and become a zombie chained and at the mercy of what Apple wants you to do with your device. whenever it comes to apple products, although well built, its whatever they say and think goes. no freedom to do as you please with your tablet. even if you jailbrake, that's only to do half the things Android does right out the box. o have an Ipad n love it but in no way compares to the power, quality, and overall mulitfunctions that the Prime brings.
good luck..Addios Amigo
slayer69 said:
The real question is can you root the Fritos???
Click to expand...
Click to collapse
I rooted a slot machine in Vegas
fernando sor said:
I rooted a slot machine in Vegas
Click to expand...
Click to collapse
*****IN!!!! can I get the rom for it!!!!
I love this forum. So tired of ppl/kids complaining about this crap and always bringing up buying something else instead. Just frickin buy something else and whine to your mom's, not us.
NastroGlide said:
I love this forum. So tired of ppl/kids complaining about this crap and always bringing up buying something else instead. Just frickin buy something else and whine to your mom's, not us.
Click to expand...
Click to collapse
In fact I would go as far to say if your In a conversation you can't get out of with ma or anyone really just bring up the subject of locked bootloaders. They will wander away
Sent from my PG86100 using xda premium
this thread is full-o-lulz
A+ on the vending machine rant
NastroGlide said:
I love this forum. So tired of ppl/kids complaining about this crap and always bringing up buying something else instead. Just frickin buy something else and whine to your mom's, not us.
Click to expand...
Click to collapse
Better yet.....whine to Fernandos Mom!!!!! she will love you long time!
slayer69 said:
The real question is can you root the Fritos???
Click to expand...
Click to collapse
I unlocked the bag to get to the Fritos, but now my warranty is void.
HuskerWebhead said:
I unlocked the bag to get to the Fritos, but now my warranty is void.
Click to expand...
Click to collapse
LOL eat some....re-seal the bag.....and wham!!!! warranty is no longer void!!!! lets just hope they don't count the chips
My Fritos had a gps issue, I kept missing my mouth. I returned them to the store and I'm prepared to write a very nasty online letter to the company. #banfritolay
Related
Some recent rumours have broken and we are seeing an intriguing "good news, bad news" story. According to a couple of sources, HP is cancelling the current HP TouchPad orders that haven't shipped yet. That's the bad news. The good news is that the reason they are cancelling it is because they are going to retract their initial discontinuation of the product line, and re-continue it (plus they are completely out of stock as well).
In some ways this isn't that great, because the opportunity to get a decent tablet for the low-low price of £99 dollars is slipping away. Now, after seeing the relative success of the product with folks that either want a really cheap tablet, or folks that want to put Android on it, HP wants to revive it from the dead. Who knows... they may consider working out a licensing deal to get Android on it from Google. Of course, that is pure speculation at this point.
Source http://www.tracyandmatt.co.uk/blogs/index.php/hp-touchpad-may-get-a-relaunch#more7041
Link/s?
Sent from my DROID2 using XDA App
Highly sceptical.
Now, where is my BS meter?
I can't really see this happening... Then again, HP has kindof played the role of the Joker from Batman, by just burning money. Who discounts a tablet from $500 to $99... Seriously.
The Touchpad would have sold if they had discounted it to $250, I think. Its not that crippled, its just a young OS with some drawbacks that have not properly been addressed. Is the Playbook any better at this point?
I don't see HP getting back into anything, unless its at the lowball entry. Most of us would have never paid $500/$600 for this tablet, but $99 is a steal. A flat out steal. At $150 its a steal. And once a stable Android port makes its way (EVEN GINGERBREAD) this tablet will be amazing. WebOS is dying a slow death, albeit delayed by the sudden influx of users.
This hasn't made it to CNN, ZDNet, Engadget, Gizmodo, ArsTechnica, or any other credible technology news agency so I'm going to go with - no.
phobos512 said:
This hasn't made it to CNN, ZDNet, Engadget, Gizmodo, ArsTechnica, or any other credible technology news agency so I'm going to go with - no.
Click to expand...
Click to collapse
probably cause those 'credible' technology news agencies are more into iThing news
I just spoke with HP customer service who told me that, although they are out of stock, they are expecting a shipment of touchpad's and that all pending orders would be filled. She specifically told me that if your order had already been approved that you would have your order filled
Sent from my ADR6300 using XDA App
danrodz said:
I just spoke with HP customer service who told me that, although they are out of stock, they are expecting a shipment of touchpad's and that all pending orders would be filled. She specifically told me that if your order had already been approved that you would have your order filled
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
I hope so. I got a confirmation but yet to get a shipping notice.
RojasTKD said:
I hope so. I got a confirmation but yet to get a shipping notice.
Click to expand...
Click to collapse
same, its the 2nd time my shipment from amazon.com (directly from amazon) gets postponed.
OP's posting sounds more like a ploy started by the desperate sellers on ebay and the like that are stuck with touchpads they are trying to sell and no one wanting them at their overpriced askings. $250 would sound cheap if they were going to start making them again at full price.
yareally said:
OP's posting sounds more like a ploy started by the desperate sellers on ebay and the like that are stuck with touchpads they are trying to sell and no one wanting them at their overpriced askings. $250 would sound cheap if they were going to start making them again at full price.
Click to expand...
Click to collapse
Exactly. I think the site op linked is just trying to make a name for itself. This would be all over if it were a widespread rumor.
Sent from my MB860 using XDA App
Interesting..
CNN is also reporting they might resume production.
The tablet has sold out, according to the company. Meanwhile, HP is considering making more of the devices -- and continuing to support them,
Click to expand...
Click to collapse
http://www.cnn.com/2011/TECH/mobile/08/29/hp.touchpad.android/
Visceral said:
CNN is also reporting they might resume production.
http://www.cnn.com/2011/TECH/mobile/08/29/hp.touchpad.android/
Click to expand...
Click to collapse
The CNN article provides absolutely no evidence that HP is considering producing more. The closest it gets is this quote from HP Spokesman Budgell's faq on his blog:
Q: When is HP getting more HP TouchPads? One week, two weeks, a month?
We will have more information available in the next few days about whether or not more will be available and if so, what the details will be about the situation.
Click to expand...
Click to collapse
And even then, it doesn't make any suggestions about whether the available Touchpads would be from another production run, or from shipments returning from retailers.
As far as that Tracy and Matt website is concerned, if you dig into their forum post about the "rumors", it's based off a Facebook post by a Lee-Anne James, who is apparently a hairdresser.
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Yes, that's the quality of the Facebook snapshot they provided. If you zoom is really far, you can read it. This rumor may turn out to be true, but I don't see any legitimacy in it as of now.
If you look at the simple economics here there is no way HP can continue to make new TouchPads. Remember, the hardware alone was determined to be worth approximately $320 by iSuppli (http://www.isuppli.com/Teardowns/News/Pages/HP-TouchPad-Carries-$318-Bill-of-Materials.aspx) who is the industry leader in doing price breakdowns. And that doesn't count NRE (non-recurring engineering costs of development), marketing, support, etc. HP could NEVER sell these devices at the original pricepoint again, not after they've sold half a million or more at $99/$149. They're losing too much money. The Touchpads that were already built or were already in the supply chain are a sunk cost but there won't be anymore after those are expended. Some are probably on a boat from China which is where the additional quantities come from.
I do this stuff for a living, I know how it works (I'm a production engineer).
Hp claims to be losing 100 mil on the tablets. Figure half of each model,so assume 125 each from sales. Thats assumption was said to assume 400 per tablet. Depending on if you count about 100 from each tablet or not,thats 25 to 30 million tablets. Best buy had 250k. how many have been sold is the question. (for comparison,there are around 30 million ipads sold,it may end ,at least for a short time,being the # 2 tablet)
As for them resuming production,i really doubt it. At best I could see them going for the low end with a cheap small screen discount tablet,but I would not hold my breath
Sent from my PC36100 using XDA App
Yup, which is why it's a rumor and they said "might", never claimed it was a fact, just that it's "Interesting".
pflatlyne said:
Hp claims to be losing 100 mil on the tablets. Figure half of each model,so assume 125 each from sales. Thats assumption was said to assume 400 per tablet. Depending on if you count about 100 from each tablet or not,thats 25 to 30 million tablets. Best buy had 250k. how many have been sold is the question. (for comparison,there are around 30 million ipads sold,it may end ,at least for a short time,being the # 2 tablet)
As for them resuming production,i really doubt it. At best I could see them going for the low end with a cheap small screen discount tablet,but I would not hold my breath
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
With the Kindle 2 and Nook Color 2 around the corner, HP's wisest move was canceling their 7" tablet before a production run.
I'm not even going to click on that link. The story is bogus, flat out.
phobos512 said:
If you look at the simple economics here there is no way HP can continue to make new TouchPads. Remember, the hardware alone was determined to be worth approximately $320 by iSuppli (http://www.isuppli.com/Teardowns/News/Pages/HP-TouchPad-Carries-$318-Bill-of-Materials.aspx) who is the industry leader in doing price breakdowns. And that doesn't count NRE (non-recurring engineering costs of development), marketing, support, etc. HP could NEVER sell these devices at the original pricepoint again, not after they've sold half a million or more at $99/$149. They're losing too much money. The Touchpads that were already built or were already in the supply chain are a sunk cost but there won't be anymore after those are expended. Some are probably on a boat from China which is where the additional quantities come from.
I do this stuff for a living, I know how it works (I'm a production engineer).
Click to expand...
Click to collapse
Exactly, even if they started selling them at cost it would be no different than before the firesale. Its a nice tablet, but if I'm going to spend that much there are far better choices currently available. I just don't believe they will ever be in production again.
well i'm travelling to malaysia next week so i'm expecting to see hundreds of hb touchpods at the various markets.
HP is losing way too much money to even consider starting to make these again, and people would laugh them out of business if they even tried to price these anymore than what they've been fireselling for.
HP sent out email updates informing everyone that were looking for the last batch of touchpads to no longer look because they are not making anymore. The only way to get one is to buy a HP product and than you will be able to purchase a 32gb for $149.99
To see more or read up here is a article floating around online :
http://tablets-planet.com/2011/10/2...est-buy-will-have-some-available-in-november/
Sent from my SGH-I997 using XDA Premium App
Well, at least I got one. Odd of getting another one are about zero for me, especially as I'm not going to go for Best Buy's Buy a PS and get a 32GB TouchPad for $150, unless they have some HP $20 laptops.
Bummer about having to buy them in combination. I feel like this last batch was over-promised.
They really fooled me, that HP TouchPad was really elusive. Really elusive.
Real customer service, sellout all touchpads from last run to employees, then send out email like that. Basicly they are saying screw the customers. I for one will never buy another HP product!!
Sent from my NookColor using xda premium
desertdog said:
Real customer service, sellout all touchpads from last run to employees, then send out email like that. Basicly they are saying screw the customers. I for one will never buy another HP product!!
Sent from my NookColor using xda premium
Click to expand...
Click to collapse
I'm talked to a rep earlier and I asked were there anymore touchpads and the first question he asked me was...... am I an employee?
Wtf does that mean!?
I think there are plenty left just not for regular consumers
Sent from my SGH-I997 using XDA Premium App
here's a screenshot of the email I got.
I was like wtf lol
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scrizz said:
here's a screenshot of the email I got.
I was like wtf lol
Click to expand...
Click to collapse
HP employees got the last batch lol
Sent from my SGH-I997 using XDA Premium App
desertdog said:
Real customer service, sellout all touchpads from last run to employees, then send out email like that. Basicly they are saying screw the customers. I for one will never buy another HP product!!
Sent from my NookColor using xda premium
Click to expand...
Click to collapse
charlieb620 said:
I'm talked to a rep earlier and I asked were there anymore touchpads and the first question he asked me was...... am I an employee?
Wtf does that mean!?
I think there are plenty left just not for regular consumers
Sent from my SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
I find this kinda ironic. In the past I've seem companies get slammed for treating their employees poorly. Here, HP throws them a bone and outsiders like us get upset because we're not in on it. We don't know how many HP still has in stock, and lets not forget they must keep a reserve in stock for warranty support.
I think most agree the Touchpad as originally priced and marketed was doomed from the start. Mistakes were made, but I see no business obligation to continue the fiasco. What if they sold them again like they did back in August? The rush of orders brought down many online resellers (shortly after my Rep placed my order, their servers went down. Apparently their VoIP was over the same network as it went down at the same time). Even if there is enough stock to sustain such a rush, I doubt they're eager to go through that again for no profit. I see the bundle deal coming from Best Buy in November as a smart way to offload them at the firesale price (along with some mediocre Compaqs) without being overwhelmed with orders for one of the biggest loss-leaders I've seen. Just calling it as I see it.
Nomedias said:
Real customer service, sellout all touchpads from last run to employees, then send out email like that. Basicly they are saying screw the customers. I for one will never buy another HP product!!
Click to expand...
Click to collapse
The last run didn't go to employees, it went to filling backorders... LOTS of them. They also offered them to their employees. They have no obligation to sell them to you at a loss. Apparently employees bought many more than they anticipated.
I do take issue with selling them as a bundle when many of us where on e-mail list and where told more where coming.
Nomedias said:
I'm talked to a rep earlier and I asked were there anymore touchpads and the first question he asked me was...... am I an employee?
Wtf does that mean!?
I think there are plenty left just not for regular consumers
Click to expand...
Click to collapse
I don't know that their are plenty left. All the pack orders are being filled (or have been by now). The employee had their chance to buy some weeks back. That was probably the majority of the final production run. But like I stated above the bundle doesn't seem right after sending an e-mail telling us their will be more coming for us to buy.
Nomedias said:
I find this kinda ironic. In the past I've seem companies get slammed for treating their employees poorly. Here, HP throws them a bone and outsiders like us get upset because we're not in on it. We don't know is how many HP still has in stock, and lets not forget they must keep a reserve in stock for warranty support.
I think most agree the Touchpad as originally priced and marketed was doomed from the start. Mistakes were made, but I see no business obligation to continue the fiasco. What if they sold them again like they did back in August? The rush of orders brought down many online resellers (shortly after my Rep placed my order, their servers went down. Apparently their VoIP was over the same network as it went down at the same time). Even if there is enough stock to sustain such a rush, I doubt they're eager to go through that again for no profit. I see the bundle deal coming from Best Buy in November as a smart way to offload them at the firesale price (along with some mediocre Compaqs) without being overwhelmed with orders for one of the biggest loss-leaders I've seen. Just calling it as I see it.
Click to expand...
Click to collapse
A agree, and the bundle is probably a smarter way to unload the remaining Touchpads while selling some computers with out the craze that took place last time. Maybe that would of been a better business decision from the get start. BUT, after having us sign up for notifications and telling us more are on the way, they should of honored that buy allowing us to buy the TouchPads with out having to buy a Best Buy bundle.
I am not going to say that what HP was wrong, but advertising that they had more coming was WRONG! They should not have said they were going to have more available to buy when they had no plans to ever let normal customers buy one.
technically you will get a chance to buy them at firesale price so...
RojasTKD said:
I agree, and the bundle is probably a smarter way to unload the remaining Touchpads while selling some computers with out the craze that took place last time. Maybe that would of been a better business decision from the get start. BUT, after having us sign up for notifications and telling us more are on the way, they should of honored that buy allowing us to buy the TouchPads with out having to buy a Best Buy bundle.
Click to expand...
Click to collapse
Don't you think it's fair though? If everyone can't get one then no one gets one?
Unless, that is, iff'n your willing to pay.
DreamOWD said:
Don't you think it's fair though? If everyone can't get one then no one gets one?
Unless, that is, iff'n your willing to pay.
Click to expand...
Click to collapse
the thing is,they told us to sign up and said there would be more. the knew damn well we assumed they would be sold under similar terms. they let us wait. They then made announcements about when they would be available. then finally,they changed it all and told us no more would be available,except as part of a promo to sell other hp products. of course people are angry. if they would have told people in August "A final run will be made to cover outstanding orders,and the remainder will be offered as part of a promotion when buying an hp computer. No additional stock will be available for purchase outside of the promotional program" it would be fine. instead,they told us one thing,then changed their mind. in fact,last week they said they would be for sale but the vedors would choose the price,this.week they are 149 with the purchase of an hp computer.
They said they never walked away from the software whatsoever, I suppose that's why they stopped updating pivot right?
The greedy bastards that work at Hewlett Packard are going to get what's coming to them.
So as I've stated before I bought my TFP online from best buy on friday the 6th. It arrived yesterday. After a day of pressing F5 watching the UPS page it was delivered. After waiting 4 hours till the end of my work day I rush home to find my new TFP. Within seconds of turning it on I see 2 bright groups of pixels against the black boot logo. Now these werent just 1 pixel on, but rather a cluster...it almost looks as if pressure had been placed behind them too long. (my guess was during manufacturing screen were tightened too hard.) So I ignore these for now figuring I can live with a couple of blotches on a black screen. Immediately I fire up the browser and hit XDA-devs. Within moments I notice two super bright areas with shadowy pixels around them. So now a total of 4 pixel blotches. I am devistated at this point. I waited forever for BB to get them in stock, then to get it finally shipped, now I'm having to return the defective unit.
So my question is if I return it to best buy, will they be able to refund my money then place an in store OMS order and hopefully get my new TFP to me sooner than waiting around for places like newegg or amazon to get them. My wife said I looked like I was about to cry when I realized I was going to have to return it. I seriously considered just keeping it and living with the defects, but after paying so much I can't in good faith keep it.
Thanks for listening, its just really been bugging me the last few hours.
TLDR: Bought TFP, its broken, have to return, sad face.
Like sands through the hourglass, so are the posts of XDA....
return it and wait til another one is available. i know it will be hard as availability is scarce, but u are spending $500+ so you want to make sure you get a perfect prime.
Sent from my Transformer Prime TF201 using xda premium
I feel you pain! I order my TFP on the same day and received it yesterday. I was giddy all day to get this tablet. All though I don't have the same issue as you, i am having the same issues as many others. Wifi, GPS, and my TFP not having a serial. The Wifi and GPS is something that isn't not really effecting me at the moment. The No Serial issue IS. No serial means no updates, which means no ICS. I believe they can fix that with software update, but when. If they don't I am sure some awesome Developer on XDA will figure it out. I am torn and kinda beside myself in the idea of returning the TFP. I am not sure what to do and when I am going to do it.
I had to return mine to BB yesterday....the CSR tried to place a new order for me but it wouldn't let her. BB is sold out....
anyways I paid with PayPal on BB dot com and my money was refunded within the hour.
At which point I signed up for alerts from Nowinstock.com and got an alert when Neweeg had stock, placed an order with them....now I'm expecting it tomorrow...
norman1080 said:
I feel you pain! I order my TFP on the same day and received it yesterday. I was giddy all day to get this tablet. All though I don't have the same issue as you, i am having the same issues as many others. Wifi, GPS, and my TFP not having a serial. The Wifi and GPS is something that isn't not really effecting me at the moment. The No Serial issue IS. No serial means no updates, which means no ICS. I believe they can fix that with software update, but when. If they don't I am sure some awesome Developer on XDA will figure it out. I am torn and kinda beside myself in the idea of returning the TFP. I am not sure what to do and when I am going to do it.
Click to expand...
Click to collapse
http://www.change.org/petitions/jon...-fix-or-replace-transformer-prime-model-tf201
Sign the petition. This applies to anyone else that has something wrong with their TP.
norman1080 said:
I feel you pain! I order my TFP on the same day and received it yesterday. I was giddy all day to get this tablet. All though I don't have the same issue as you, i am having the same issues as many others. Wifi, GPS, and my TFP not having a serial. The Wifi and GPS is something that isn't not really effecting me at the moment. The No Serial issue IS. No serial means no updates, which means no ICS. I believe they can fix that with software update, but when. If they don't I am sure some awesome Developer on XDA will figure it out. I am torn and kinda beside myself in the idea of returning the TFP. I am not sure what to do and when I am going to do it.
Click to expand...
Click to collapse
People have been having the No Serial Number lack of Updates since before Christmas. Nothing has been fixed, promised, heck Asus has said there are no updates so there are no problems.
That should weigh in your decision about weighting for a software fix from Asus. We are basically a month into this problem, with no fix in sight.
My wife said I looked like I was about to cry
She uploaded it...
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i'd just return it, i mean $500 for a defective unit... I'd just wait for stock
Hey I feel your pain. I would just return it if I was you. You paid good money for it. I ordered mine from BB and was like a kid at Christmas when UPS arrived. I charged it up for a few hrs and went to turn it on. Guess what. Nothing. Zilch. Doesn't turn on. WTF.
I called Asus who was clueless and hey wanted me to pay for shipping to Texas. Sorry not paying for anything. Went back to BB the next day and returned it. Unfortunately 5 days later I still don't have one and waiting for BB to get it in stock. Many more days I assume.
Good luck
really? advice needed?
this aint "dear abby" get a fukin life
curreyr said:
really? advice needed?
this aint "dear abby" get a fukin life
Click to expand...
Click to collapse
Way to stay classy and mature man. Everyone complains about the "noobs" around here now, and you have people acting like this. Great job man.
To actually join the conversation, took mine back to Best Buy tonight. Had the "Serial Number Unknown" Problem. Asus told me my tablet was fine, there were no updates and the Serial Number doesn't show on any tablets in the Status Screen. That is 3 straight lies right there.
Best Buy was very easy to return to. Bought it online, took it to the store, they gave me a full refund to my Credit Card and recharged a gift card to return the Gift Cards I spent.
I cannot believe how relieved I am feeling after getting this off my hands.
Man i feel for you guys with the unknown serial number... i too was like a kid at christmas thank god mine has been almost perfect..save for a small spec of dust under the screen that shows a grayish shadow on bright colored backgrounds which isn't noticeable during gaming or video watching; ereading and web browsing is slightly noticeable but i'll deal with it till i can RMA it when they've sorted out the bugs later this year..i don't have many of the issues most prime users have experienced...my wifi and bt have worked flawlessly together, little backlight bleed, valid serial, and no separation of glass, no dead pixels...its too bad all these QA issues cause the tab is seriously awesome...i don't even touch my iPad 2 anymore since i got the Prime...hope it gets sorted soon..i also purchased mine from bestbuy.com on the 5th of this month
curreyr said:
really? advice needed?
this aint "dear abby" get a fukin life
Click to expand...
Click to collapse
I appreciate your assistance. However I don't feel like following it the moment.
Anyway, took it back to best buy tonight. The nice girl at the CS counter returned it. I told her I wanted to order one from OMS and she was nothing but happy to oblidge me. Said I would have my unit in store in 9 days. Not as long as i thought, but longer than I hoped. Anyway, we'll see how it goes.
Wondering what store availability will be after the 700 has now been announced.
Sent from my Transformer Prime TF201 using Tapatalk
Took Mine Back Too
The only problem with mine was some backlight bleed along the right side and bottom left. I took it back to BB thinking that $500 bucks is $500 bucks. After looking around iPad2 has had the same issue. Seems to be an ips screen thing more than just a TFP screen thing. As of now if I want Tegra 3 so it is the only option. I should wait for store availability by then production should be sorted out. But I still want it now. So I will hang out at Now IN Stock I guess. I prefer BB because the ease of returning device but I really do not expect BB to restock even online given all the pain the Prime has caused them.
There is one question I have to ask, are there really some Primes with no problems ? I'm so confused on the different info we are getting. Some say their GPS and WIFI work great, some say all of the Primes have problems with the GPS/WIFI. To make matters worse, we are hearing nothing from ASUS. I loved my Prime but sent it back to Best Buy since it was starting to act up. I just hope a new batch will turn up with no problems at all, but I think it will never happen.
I spoke to Asus last night about my daughter's Prime and Serial Number: Unknown. (Prime is not rooted.)
They said:
1. Make sure you are logged in to google acct when trying to check updates.
2. If no update, backup data, do a data wipe and try again.
After trying those two things and no resolve, they gave me an RMA number and I have to send it to be fixed. Takes 7 business days from when they receive it. They would not pay for shipping as they said it is in the warranty.
This may be a pain, but I think I better option than waiting for some fix or returning the unit for what could be another unit with the same issue.
Also the RMA is good for 30 days, so you could go through that process with Asus now and then wait to see if there is a fix - with the option to send it back later.
Asus Tech Support for US & Canada
1-888-678-3688
24 hours a day, 7 days a week
The interesting thing I found when regarding Best Buys return was they immediately knew they could order from OMS after I mentioned it and when I asked for quantity she said there was plenty. I tried getting an exact number but she didnt give me any. I'm sure they simply have a couple hundred sitting in a warehouse just incase they had returns.
The manager or whoever, grabbed the tablet and did ask me what the problem was. I simply showed him the screen issues, he agreed and told the CS girl to return it defective reason pixel issues. He then proceeded to take tablet in the back and play with it. I told him if he really got bored to play the jetski game that it would blow his mind playing on a tablet.
Greetings all,
There seems to have been alot of confusion on the Prime's status in the market. I for one can state that Best Buy has NOT fully removed it from their system, and it can still be ordered and exchanges can be made!
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This was done two days ago, and ask you can tell, the CS rep was able to locate it in their system, to send me a new one. I really love this product, and I will post this in the positive Prime thread as well.
Also, of course new models will come out. I personally would take a 201 of the 700. Why? The design is amazing. I don't use GPS unless I am on a internet connection, and I never have before. (Besides, I don't know if its just me, but Maps won't even open for me if I don't have a internet connection. It just says please connect to use Maps, and the app closes.). The Wifi and Bluetooth issues that existed has been fixed. While GPS is lackluster, at least it was included. Just look at the 183206 views of this Apple topic about no GPS in the Wifi iPad 2. (http://bit.ly/wSuep7). People were furious! Apple did "****" to announce why it was not included. At least ASUS made a public statement, said the type of metal was not giving GPS the proper performance it needed.
I believe ASUS's plan WAS to included GPS all along, and it was NOT to be used as a MAIN feature. If you caught in the middle of no where, without internet, it was your last resort. If you had an iPad, you were SOL. So thank you ASUS for including it.
Hell, if you are gonna wait for the 700, the iPad 3 will be out by then. And when it doesn't have GPS and its lacluster, here have the iPad 3.5 with a .5 more megapixals in the camera. But then CES 2013 is only a few more months away, lets wait till then. Catchin my drift? Make use of that quad core goodness you have, and feel safe that just cause a new item comes out does not render your device useless.
While I don't call this a "rant", I do hope I explained it to the best ability I can, in my view, of this whole issue. Please post your comments below, and make them constructive. I don't come to XDA to post on what the hell you think of ASUS. This is forum is for general discussion, not taking advantage of insurance exchanges, *****ing out people that are just trying to help you, etc.
I plan to use my dock, Prime, and case for my Prime for a good two years during school.
ASUS lover, and non-fanboy,
Timothy
The Champagne was completely removed from BestBuy.com (as of a week ago). The Grey one was never removed (except for a week or two back in early December if I remember correctly).
Rumour is that there won't be an iPad 3 this year, just an iPad 2.5 with enhanced screen and processor. Don't expect a ground breaking release from Apple.
Mubble said:
Rumour is that there won't be an iPad 3 this year, just an iPad 2.5 with enhanced screen and processor. Don't expect a ground breaking release from Apple.
Click to expand...
Click to collapse
I know which panel they are using.. cough cough..
When I looked on best buy's site they didn't show any were available to order about 2 weeks ago. The CSR told me that for some reason they had plenty of stock in their warehouse but for some reason the website never showed they were available to order. Mine is coming on Tuesday according to my UPS tracking number. It is the gray version which is fine with me, I just hope it is a bug free one.
My guess is they are keeping the remaining stock as mostly replacements to the people who already have bought them. When they get the stock with the updated boxes to reflect no GPS they will start selling those in the stores.
---------- Post added at 06:51 PM ---------- Previous post was at 06:49 PM ----------
Gary Key said:
I know which panel they are using.. cough cough..
Click to expand...
Click to collapse
Hmm, that would mean not as big of a resolution increase as some people seem to think. It would also mean that Asus is going to have a hard time keeping the TF700 in stock.
I wish I could find a champagne or grey here in Atlanta so I can get accidental coverage for my wife. Them putting back online will be cool too.
Gary Key said:
I know which panel they are using.. cough cough..
Click to expand...
Click to collapse
Ha ha...NICE!
Evo_Shift said:
My guess is they are keeping the remaining stock as mostly replacements to the people who already have bought them. When they get the stock with the updated boxes to reflect no GPS they will start selling those in the stores.
---------- Post added at 06:51 PM ---------- Previous post was at 06:49 PM ----------
Hmm, that would mean not as big of a resolution increase as some people seem to think. It would also mean that Asus is going to have a hard time keeping the TF700 in stock.
Click to expand...
Click to collapse
By the time A700 is out, they won't be the only one with 1080p screens. Acer has a prototype, so do Lenovo.
Gary Key said:
I know which panel they are using.. cough cough..
Click to expand...
Click to collapse
is really going to be the ridulous high Res. screen rumored or more closer to prime or new model tf-700?
demandarin said:
is really going to be the ridulous high Res. screen rumored or more closer to prime or new model tf-700?
Click to expand...
Click to collapse
Rumours are of a 2048 x 1536 resolution panel. That's 50% more pixels than the Tf700. Might be out of date news though.
I work for Best Buy and in our internal inventory system, they took alot of stuff related to the Prime out of the system, like the Grey 32GB. It makes for a bad experience when someone asks me where to get one and I have the SKU and I know where to find it in the backend of the system too and it's INTENTIONALLY removed. Now I can't even look at what other stores in the district might have it. Awesome.
Sent from my SPH-D710 using Tapatalk
Itaintrite said:
By the time A700 is out, they won't be the only one with 1080p screens. Acer has a prototype, so do Lenovo.
Click to expand...
Click to collapse
I meant more that Apple seems to be in bed with suppliers and if ASUS is using the same display Apple has chosen then ASUS is most likely the company that is going to have a hard time getting supplied with them.
Gary Key said:
I know which panel they are using.. cough cough..
Click to expand...
Click to collapse
1080p?
I just wish that they had a replacement for me. I asked for a replacement, I really wanted a replacement. They didn't have any and she couldn't find one for me.
If I could have had my last Prime, Minus the "Serial Number Unknown" Problem, I would have been so happy. I would have taken a replacement in a minute, they just didn't have one.
Now, the problem is, I have $140 in Gift Cards at Best Buy, all gifts from the holidays, and I basically have to buy it at Best Buy cause there is nothing else there I want to spend my money on.
-viperboy- said:
I work for Best Buy and in our internal inventory system, they took alot of stuff related to the Prime out of the system, like the Grey 32GB. It makes for a bad experience when someone asks me where to get one and I have the SKU and I know where to find it in the backend of the system too and it's INTENTIONALLY removed. Now I can't even look at what other stores in the district might have it. Awesome.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
do you know if best buy finally got some cases in for the prime? last time I checked they only had ipad2, Samsung galaxy 10.1, and Toshiba thrive cases. I might have to end up ordering one online if I can't find one in a store. I ended up by a Targus netbook style case but its more of a travel pouch. I need a case to slip this into that I can leave it on it. I still find myself being extra careful as not to drop it. Any case I get would being able to go onto the prime and also fit inside the Targus netbook style case/pouch.
I'm still trying to find a keyboard dock.. maybe I'll be able to find one eventually..
Gary Key said:
I know which panel they are using.. cough cough..
Click to expand...
Click to collapse
Do tell....lol! A big welcome and thanks Gary. It would be great to have ya stay around.
Sent from my Transformer Prime TF201 using Tapatalk
demandarin said:
do you know if best buy finally got some cases in for the prime? last time I checked they only had ipad2, Samsung galaxy 10.1, and Toshiba thrive cases. I might have to end up ordering one online if I can't find one in a store. I ended up by a Targus netbook style case but its more of a travel pouch. I need a case to slip this into that I can leave it on it. I still find myself being extra careful as not to drop it. Any case I get would being able to go onto the prime and also fit inside the Targus netbook style case/pouch.
Click to expand...
Click to collapse
Atleast in my store, we haven't gotten any in. You're honestly going to be better off getting it from somewhere else because of lack of inventory.
Sent from my SPH-D710 using Tapatalk
-viperboy- said:
I work for Best Buy and in our internal inventory system, they took alot of stuff related to the Prime out of the system, like the Grey 32GB. It makes for a bad experience when someone asks me where to get one and I have the SKU and I know where to find it in the backend of the system too and it's INTENTIONALLY removed. Now I can't even look at what other stores in the district might have it. Awesome.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
When was it "removed"? It clearly was there 48 hours ago for me. lol
detta123 said:
When was it "removed"? It clearly was there 48 hours ago for me. lol
Click to expand...
Click to collapse
In RSS or online?
Sent from my SPH-D710 using Tapatalk
"Who said they cannot return their products for the GPS issue? If the user did not cancel his order after the announcement, refuse shipment, return the product or contact us for a refund due to the GPS being pulled then what would you say of the user? And also, I would be careful about believing everything you read as those statements might be from a member of the law team. "
Quote from Gary Key
So, has anyone successfully received a full refund by Asus? If so, any info on where/how to receive such refund? Any info will be great.....
I bought my tablet from gamestop Gary mentioned that he could help getting a refund but I never heard anything else from him.
I would also like information on a refund. I rather wait for something that works 100%. At this point I don't know if I should wait n see how the law suit turns out, I have a feeling that something good will happen for us customers.
Subscribed. I am interested in this too.
Sent from my SAMSUNG-SGH-I717 using xda premium
Likewise
Sent from my Transformer Prime TF201 using Tapatalk
xxgmon3yxx said:
At this point I don't know if I should wait n see how the law suit turns out, I have a feeling that something good will happen for us customers.
Click to expand...
Click to collapse
Yes, five years from now we'll get offered a $10 coupon for a new ASUS product, whether or not we actually suffered any damages. The plaintiff's lawyers will get millions.
Sent from my Transformer Prime TF201 using Tapatalk
wynand32 said:
Yes, five years from now we'll get offered a $10 coupon for a new ASUS product, whether or not we actually suffered any damages. The plaintiff's lawyers will get millions.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
I don't think they will get millions. More like it might just turn into class action lawsuit. Have you heard about the class action lawsuit against iPhone 4.
wynand32 said:
Yes, five years from now we'll get offered a $10 coupon for a new ASUS product, whether or not we actually suffered any damages. The plaintiff's lawyers will get millions.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
EXACTLY right!
Proud owner of a Transformer Prime on Tapatalk.
Contacted Gary,yesterday, about getting a full refund from Asus, . Explained I could live with light bleed and sub-par wifi performance. Expecting Asus to fix the GPS issue, I kept my Prime past the Bestbuy 14 day window. I believe in getting what was advertised at time of purchase, which was GPS, not Limited GPS or Hamstrung GPS. Instead, as we all know, Asus has swept the issue under the rug and this is one thing I cannot live with.
I have contacted Asus about a refund and so far the only resolution they have offered is to set up an RMA...............do they now have a fix for the GPS?
mattgru said:
Have you heard about the class action lawsuit against iPhone 4.
Click to expand...
Click to collapse
Yes, what a pointless exercise that turned out to be. Yay we won, here have 15 bucks or a case, just like apple offered before all the nonsense.
rdalev said:
Contacted Gary,yesterday, about getting a full refund from Asus, . Explained I could live with light bleed and sub-par wifi performance. Expecting Asus to fix the GPS issue, I kept my Prime past the Bestbuy 14 day window. I believe in getting what was advertised at time of purchase, which was GPS, not Limited GPS or Hamstrung GPS. Instead, as we all know, Asus has swept the issue under the rug and this is one thing I cannot live with.
I have contacted Asus about a refund and so far the only resolution they have offered is to set up an RMA...............do they now have a fix for the GPS?
Click to expand...
Click to collapse
Yea, same with me.. I called their customer service.. and that's all I got.
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As already said, those interested in refunds should publicize Gary Key's comments more widely to other blogs and hold him accountable for his offer. A follow-up with CNet's Eric Franklin, author of the CNet interview, should be a first step. Do not take no for an answer; get off your fat butt to get a response yourself, instead of waiting for somebody else to do the work for you. Don't be a coward, it's your money.
With the ongoing suit, if you don't get an affirmative response from Gary Key or Asus, you can also contact the plaintiff's attorneys to assist them in their discovery effort. Reneging on a public offer of refund would be fairly damaging evidence.
For those late to the party, Gary Key, Technical Marketing Manager of Asus, has a standing refund offer for anyone dissatisfied with the GPS performance in their Transformer Prime, in the recent (Feb 17, 2012) CNet interview.
http://news.cnet.com/8301-1035_3-57373634-94/putting-the-transformer-prime-in-perspective/
"We discovered that due to the all-aluminum unibody design structure, the GPS performance was not satisfactory for all users, especially those wanting to use the device as a true GPS and not in aGPS mode. We took the only step possible in this case and removed GPS from the official specifications shortly after the unit went on sale. We apologized for this inconvenience and offered to assist users who wanted to return the unit after the announcement." [emphasis added]
Gary was quick to hook me up with a refund maybe you guys just arnt complaining enough and you have to act like me lol
jdbaker82 said:
Gary was quick to hook me up with a refund maybe you guys just arnt complaining enough and you have to act like me lol
Click to expand...
Click to collapse
Did you get refund from your dock.and taxes too? I'm not anticipating many problems, just want to clear things up.
RipplingHurst said:
Did you get refund from your dock.and taxes too? I'm not anticipating many problems, just want to clear things up.
Click to expand...
Click to collapse
Yes dock and taxes I made a copy of receipts from both and put then both in a box and used the fedex label they setup for me.
Figured it's the weekend and from the sounds of it, I'm sure Gary could use a break.
Will give him a couple of days to respond before contacting him again !
Doktaphex said:
Yes, what a pointless exercise that turned out to be. Yay we won, here have 15 bucks or a case, just like apple offered before all the nonsense.
Click to expand...
Click to collapse
I guess it depends on how you look at it. First, Apple defended their position. Then they caved and offered a bumper case that, with shipping, probably cost them $5. From the lawsuit, they'll be paying iP4 users $15 cash. It's hard to identify how many have been sold but let's guess 50MM. Assuming 35MM file a claim; Apple will pay out $525MM. Which do you think they'll take in to consideration when developing, testing, and releasing future products? Some flak from customers which they originally denied? Or, half a billion dollars in lost profit? Apple was hoping antenna-gate would just die down on its own, the lawsuit(s) kept it visible and in the public eye. For a company that prides itself on design, that was probably a bigger hit than the dollars.
Long story short, these suits rarely net big bucks for the plaintiffs but they're a hell of a lot better than allowing $1B companies to self-police themselves which led Apple (and Asus) to reach their original determinations that "there was nothing wrong." And there’s a difference between the Apple and Asus cases. The iP4 had to be held in a specific and awkward position to have the problem occur. GPS on the Prime is just FUBAR and so is wireless on some devices. Remedies vary depending on severity so it’s not unheard of for refunds or exchanges to be offered where problems greatly impact usability.
---------- Post added at 09:37 AM ---------- Previous post was at 09:25 AM ----------
demandarin said:
Click to expand...
Click to collapse
If you're going to use pics to make your points, can you at least resize them? It's a mobile device forum and your pics take up 3/4 of the display.
Anyway, you'll be the first in line to exchange your used Prime for a new TF700 if that's offered as an option and will gladly except free money if that too is an option. So will everyone here whether they're for or against a lawsuit. So, lighten up on the hypocrisy.
BarryH_GEG said:
I guess it depends on how you look at it. First, Apple defended their position. Then they caved and offered a bumper case that, with shipping, probably cost them $5. From the lawsuit, they'll be paying iP4 users $15 cash. It's hard to identify how many have been sold but let's guess 50MM. Assuming 35MM file a claim; Apple will pay out $525MM. Which do you think they'll take in to consideration when developing, testing, and releasing future products? Some flak from customers which they originally denied? Or, half a billion dollars in lost profit? Apple was hoping antenna-gate would just die down on its own, the lawsuit(s) kept it visible and in the public eye. For a company that prides itself on design, that was probably a bigger hit than the dollars.
Long story short, these suits rarely net big bucks for the plaintiffs but they're a hell of a lot better than allowing $1B companies to self-police themselves which led Apple (and Asus) to reach their original determinations that "there was nothing wrong." And there’s a difference between the Apple and Asus cases. The iP4 had to be held in a specific and awkward position to have the problem occur. GPS on the Prime is just FUBAR and so is wireless on some devices. Remedies vary depending on severity so it’s not unheard of for refunds or exchanges to be offered where problems greatly impact usability.
---------- Post added at 09:37 AM ---------- Previous post was at 09:25 AM ----------
If you're going to use pics to make your points, can you at least resize them? It's a mobile device forum and your pics take up 3/4 of the display.
Anyway, you'll be the first in line to exchange your used Prime for a new TF700 if that's offered as an option and will gladly except free money if that too is an option. So will everyone here whether they're for or against a lawsuit. So, lighten up on the hypocrisy.
Click to expand...
Click to collapse
Well said.
BarryH_GEG said:
Anyway, you'll be the first in line to exchange your used Prime for a new TF700 if that's offered as an option and will gladly except free money if that too is an option. So will everyone here whether they're for or against a lawsuit. So, lighten up on the hypocrisy.
Click to expand...
Click to collapse
Guarantee , if Asus offers a full refund or some type of exchange for a new TF700, just about all the ,"How dare you denounce the Holy Grail of Tablets Crowd", will be first in line !
shinzz said:
Yea, same with me.. I called their customer service.. and that's all I got.
Click to expand...
Click to collapse
ignore this