Just saw the news on Skyrocket and will be returning my GS2 before the 30 days. I can always buy it again if Skyrocket isn't all that.
I'm rooted and running UnNamed ROM so how can I go back to stock?
Thanks for the help. I'm sure theres a couple other people on the same boat
Sent from my SAMSUNG-SGH-I777 using XDA App
Go to the development forum and look under the stickies. It's one of the first posts on kernals, etc. I would recommend you find this information out before you root your device.
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Thanks. Completely missed that. I just used the search option on xda apparently and it didn't come up
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saladbowl831 said:
Thanks. Completely missed that. I just used the search option on xda apparently and it didn't come up
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Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1286432
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saladbowl831 said:
Just saw the news on Skyrocket and will be returning my GS2 before the 30 days. I can always buy it again if Skyrocket isn't all that.
I'm rooted and running UnNamed ROM so how can I go back to stock?
Thanks for the help. I'm sure theres a couple other people on the same boat
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
I asked my att store if i had to put it back to stock before i could trade and they told me dont worry about it
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david032766 said:
I asked my att store if i had to put it back to stock before i could trade and they told me dont worry about it
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Click to expand...
Click to collapse
LOL, that does not include root. IF they choose to look and find it rooted, your warranty is void. That also means so is the return policy.
shansmi said:
LOL, that does not include root. IF they choose to look and find it rooted, your warranty is void. That also means so is the return policy.
Click to expand...
Click to collapse
The guy at my ATT store they didnt care if it was rooted
Sent from my SAMSUNG-SGH-I777 using xda premium
OK, so you trust the guy at your AT&T store. However, read the agreement you have with the company. Then, when the phone goes to the service center, and they determine that you voided the warranty, you will receive a charge on your bill for the full retail value of the phone. This is my understanding of the risk.
Return to stock
Another post is here for a description using Odin, and how to check/change your firmware flash count. (You need a jig to reset this; if you don't want to build one they were available on amazon prime as of last week. I tend to trust Amazon to fulfill purchases from unknown sellers.)
I found the above guide to be better personally as it spelled things out better and offered more than one method -- as well on showing how to view the flash counter if you run into someone really tech-savvy at AT&T.
creepyncrawly said:
OK, so you trust the guy at your AT&T store. However, read the agreement you have with the company. Then, when the phone goes to the service center, and they determine that you voided the warranty, you will receive a charge on your bill for the full retail value of the phone. This is my understanding of the risk.
Click to expand...
Click to collapse
I don't know how this rumor started but it's completely false. Once they've accepted the return, anything they determine after the fact is on them. Ethical or not is besides the point.
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Kadin said:
I don't know how this rumor started but it's completely false. Once they've accepted the return, anything they determine after the fact is on them. Ethical or not is besides the point.
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Click to expand...
Click to collapse
I was actually thinking of wireless warranty return, and I see that the OP is returning the device to cancel the contract, but in AT&T Returns Policy & Early Termination Fee you will find the following:
Equipment may not be refunded and the equipment may not be returned to you if one of the following applies:
•Equipment was returned more than 30 days from the purchase or ship date.
•Equipment was determined to be ineligible (e.g., opened software, liquid or physical damage, not in substantially the same condition as when received by you).
Emphasis added.
question
If it's within 30 days, can I return my phone to store that has been rooted and unlocked but still on stock ROM?
A tually that's not true. If AT&T knowingly accepts receipt of a rooted phone, they can not charge you if Samsung rejects the device. It's like saying that Best Buy can recharge your credit card for a return they already refunded to you.
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Related
Just wanting to get a FYI. I may by default try for a replacement before my 1 year is over. Whats the process I should go through in order to make sure its a valid replacement.
What ROM should I go recover to?
What process should i go through to unroot?
Is there anything else i should make sure is done before I send in my phone after getting replacement?
All help is much appreciated.
Do you have phone insurance?
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blytzr said:
Just wanting to get a FYI. I may by default try for a replacement before my 1 year is over. Whats the process I should go through in order to make sure its a valid replacement.
What ROM should I go recover to?
What process should i go through to unroot?
Is there anything else i should make sure is done before I send in my phone after getting replacement?
All help is much appreciated.
Click to expand...
Click to collapse
Unless you have insurance and there is a major problem with you phone Tmo isn't going to replace your phone.
Unrooting is easy its basically typing in a few commands to unroot it or you can do it via OCLF
As far as putting the stock rom back in place you can use ODIN
T-Mo is very inconsistent. If you call one time, you can get someone that is Super Rep and will go by the book and make it hard to get a replacement. If you call again, you can end up talking to someone who just sends you a new one no questions asked.
I've had 4 vibrants since july, and have swapped them all at my t-mo store. Theyre not supposed to do that, but they do, sometimes you just gotta ask nicely and look like a victim.
Uh how have you gone thru 4 vibrants....crazy
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neil_clavano said:
Do you have phone insurance?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Yes I do. But I am not going to pay $75 for the replacement.
blytzr said:
Yes I do. But I am not going to pay $75 for the replacement.
Click to expand...
Click to collapse
Last I heard its $130.00
I had to pay $130 through asurion insurance.
Sent from my SGH-T959 using XDA App
Yeah. It's definitely $130.
yall got robbed...i get replacements free under the manufactuers warranty which is 1 yr.....
I dropped mine in water, doh :-(
boimarc89 said:
yall got robbed...i get replacements free under the manufactuers warranty which is 1 yr.....
Click to expand...
Click to collapse
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Ive had 12 vibrants as soon as mine get a scratch and I call tmobile and brain wash them and ive always get a new one since 2 months ago that I have the vibrant
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boimarc89 said:
yall got robbed...i get replacements free under the manufactuers warranty which is 1 yr.....
Click to expand...
Click to collapse
We all can do this with any electronics we purchase.
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arturosimons123 said:
Ive had 12 vibrants as soon as mine get a scratch and I call tmobile and brain wash them and ive always get a new one since 2 months ago that I have the vibrant
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Click to expand...
Click to collapse
Someone at tmo isnt doing their job. After the 3rd exchange within 3 months they are supposed to force you into a different model phone, and release you from your contract in case you want to leave them.
Because after 3 exchanges, you're costing them more money than you're worth to them.
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wildklymr said:
Someone at tmo isnt doing their job. After the 3rd exchange within 3 months they are supposed to force you into a different model phone, and release you from your contract in case you want to leave them.
Because after 3 exchanges, you're costing them more money than you're worth to them.
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Click to expand...
Click to collapse
nice info.. Now I know how get out of tmobile contract without paying $200.
arturosimons123 said:
Ive had 12 vibrants as soon as mine get a scratch and I call tmobile and brain wash them and ive always get a new one since 2 months ago that I have the vibrant
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Click to expand...
Click to collapse
Lol
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wildklymr said:
Someone at tmo isnt doing their job. After the 3rd exchange within 3 months they are supposed to force you into a different model phone, and release you from your contract in case you want to leave them.
Because after 3 exchanges, you're costing them more money than you're worth to them.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I don't believe tthat's true. Go to mytoucb 4g section general and click good display vs bad.
I gone thru 5 replacements and some people have gone thru 7 replacements.
Came back to vibrant.
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eunkipark92 said:
I don't believe tthat's true. Go to mytoucb 4g section general and click good display vs bad.
I gone thru 5 replacements and some people have gone thru 7 replacements.
then i ended up selling it and coming back to vibrant.
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Click to expand...
Click to collapse
Sent from my SGH-T959 using XDA App
does tmo not do complimentary upgrades if you have your phone replaced more than say 3 times like some other companies??
eunkipark92 said:
I don't believe tthat's true. Go to mytoucb 4g section general and click good display vs bad.
I gone thru 5 replacements and some people have gone thru 7 replacements.
Came back to vibrant.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Kind of my point. Reps not following the multiple exchange policy. At least it was a policy as of a few years ago
Sent from my SGH-T959 using XDA App
This phone is awesome until i make or receive calls. I've tried numerous roms and modems that all result in the same result which is muffled voices that i often can't even understand. Seems that its when im talking to iphone users more than anything but its always there. My inspire was great with phone calls and really never had an issue understanding with any phone I've ever owned. Very frustrating and even happens on headset and Bluetooth devices. Any advice, anyone else experience this?
Sent from my SGH-I777 using xda premium
Are you using a case?
If so, try it with and without it.
Sent from my páhhōniē
It very well may be a hardware issue. It happened to me on my last SGH. When I got a new phone, I haven't experienced the issue.
Try getting a replacement with whoever you bought the phone from. I had my phone replaced via hardware warranty and not insurance, so I got it for free.
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autonomous-inc said:
It very well may be a hardware issue. It happened to me on my last SGH. When I got a new phone, I haven't experienced the issue.
Try getting a replacement with whoever you bought the phone from. I had my phone replaced via hardware warranty and not insurance, so I got it for free.
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Click to expand...
Click to collapse
That's probably what I'll try. I bought it over the phone with at&t so I'm sure they will want me to send it in since they aren't selling the sgsII over the counter here in austin (they are pushing the skyrocket). Sucks to be without a phone for a week or so!
mj0528 said:
That's probably what I'll try. I bought it over the phone with at&t so I'm sure they will want me to send it in since they aren't selling the sgsII over the counter here in austin (they are pushing the skyrocket). Sucks to be without a phone for a week or so!
Click to expand...
Click to collapse
You'll keep your current phone until they mail you the replacement. Then you'll pack your old phone into the box and ship it off. Make sure you've flashed back to stock and removed any trace of root because if you don't you'll lose warranty.
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autonomous-inc said:
I had my phone replaced via hardware warranty and not insurance, so I got it for free.
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Click to expand...
Click to collapse
It should be pretty easy to make a claim on faulty hardware when you do it online and send it in, I haven't had any issues with call quality or anything so I'd guess it's a hardware issue
also I've done this before, except I did it with insurance claim, and I'm pretty sure they sent it with like FedEx overnight shipping too so you wouldn't really be waiting either
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Replacement on the way. Refurbished though which I guess should be fine if it works properly!
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mj0528 said:
Replacement on the way. Refurbished though which I guess should be fine if it works properly!
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Click to expand...
Click to collapse
Between my wife and I we got 3 refurbished captivates. They all looked brand new. I think att has them do a really good job of refurbing them.
Sent from my Galaxy S II (i777)
Had to get my original Captivate replaced. Wife still uses it, going strong with no problems.
I was told that a refurb may have new or refurbished internal parts, but an all new exterior case, screen, etc.
Right on!
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creepyncrawly said:
Had to get my original Captivate replaced. Wife still uses it, going strong with no problems.
I was told that a refurb may have new or refurbished internal parts, but an all new exterior case, screen, etc.
Click to expand...
Click to collapse
Your guide back to factory was easy! Thanks for making it that way!
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Please post on this thread how the new phone works. I'm kind of having the same exact problem and considering trading it in.
Have you tried hellraiser yet?
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buzzbox said:
Have you tried hellraiser yet?
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Click to expand...
Click to collapse
Does a hellraised rom help this sort of thing?
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I would rather have a refund than a phone someone already used and broke. I buy new, I expect new.
refurbs are often times just a new phone that they cannot sell as new because it was opened. No scratches or damages but its still new.
Refurbished phones right now are basically still new phones. Most of the refurbished phones were phones bought brand new and returned within the 30 day free-exchange period. Some people didnt like it and a lot of people returned it for the Skyrocket... so AT&T has to resell the phones as refurbished even though there was nothing wrong with it at all. So now is the time to buy a refurbished phone.
I got my Dad one last week and he got it on Thursday. Its completely brand new. Not a scratch or anything on it. He got it for $9.99 and its perfect.
of all the refurbs I ever received from AT&T, all of them looked new.
I was up to 4 Captivate refurbs last year and they all looked brand new.
Interesting, not having any call issues with my phone.
So i really want to unlock but im worried about it still saying re-locked at the top if i ever have to send it back for any reason just in case. Maybe im just paranoid but i have already had 1 replacement and i don't want to have trouble if i need another. Anyways, my question is has anyone successfully returned a rezound BY MAIL. i dont care about if it worked in a store, i have to send it back by mail. Has anyone done it? If so, post your results
PS. I am not new to rooting, i had a Dinc and loved all the roms for it but you could always get it back S-on if you needed a replacement and there's no way to do that with this one.
werdna87 said:
So i really want to unlock but im worried about it still saying re-locked at the top if i ever have to send it back for any reason just in case. Maybe im just paranoid but i have already had 1 replacement and i don't want to have trouble if i need another. Anyways, my question is has anyone successfully returned a rezound BY MAIL. i dont care about if it worked in a store, i have to send it back by mail. Has anyone done it? If so, post your results
PS. I am not new to rooting, i had a Dinc and loved all the roms for it but you could always get it back S-on if you needed a replacement and there's no way to do that with this one.
Click to expand...
Click to collapse
Multiple threads on this already that answer your question.
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nosympathy said:
Multiple threads on this already that answer your question.
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Click to expand...
Click to collapse
i searched and everyone has returned them to a store which is not an option to me. Also, you could just answer if you know rather than trolling and not even giving an answer
werdna87 said:
i searched and everyone has returned them to a store which is not an option to me. Also, you could just answer if you know rather than trolling and not even giving an answer
Click to expand...
Click to collapse
Not trolling. I gave you an answer.
"If you give a man a fish, he will eat for a day; if you teach a man to fish, he will eat for a lifetime."
Plus plenty of people have posted their experiences about doing this over the phone. It was all that was talked about the first week we got HTC Dev unlock.
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nosympathy said:
Not trolling. I gave you an answer.
"If you give a man a fish, he will eat for a day; if you teach a man to fish, he will eat for a lifetime."
Plus plenty of people have posted their experiences about doing this over the phone. It was all that was talked about the first week we got HTC Dev unlock.
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Click to expand...
Click to collapse
I have tried looking and i REALLY cant find any threads that state someones results clearly so could you possibly link me to one if there are so many?
werdna87 said:
I have tried looking and i REALLY cant find any threads that state someones results clearly so could you possibly link me to one if there are so many?
Click to expand...
Click to collapse
Don't do it, it probably won't end well
If you can't find it then assume the worst or keep on googling
Hit thanks or ill hit you
Don't do what?
Sent from my ADR6425LVW using XDA App
You still have HTC's Warranty, as for Verizon.. A store Visit they won't really bother going as deep as checking the bootloader... A mail in to Verizon they would notice once they try to Debug it before selling it off as Refurbished and sending you another
But DO they check and debug that deeply. Going to a store is really just not an option for me and I don't want to be stuck with a defective phone if I can't get it replaced and its a hardware problem.
EDIT: Also, what does HTC's warentee cover vs. Verizon's?
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HTC claims they will cover all HW issues NOT related to unlocked bootloaders. Verizon is kinda up in the air. I can say plenty of people have said that they have sent multiple phones back to Verizon while still rooted and s-offed, so not just the rezound and have never been charged.
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werdna87 said:
But DO they check and debug that deeply. Going to a store is really just not an option for me and I don't want to be stuck with a defective phone if I can't get it replaced and its a hardware problem.
EDIT: Also, what does HTC's warentee cover vs. Verizon's?
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Click to expand...
Click to collapse
In all reality it comes down to the individual person at Verizon who checks the phone... Somebody might load up the Bootloader and See "Unlocked" and all hell breaks loose... Or some dude might just ignore it and flash a Factory Locked Bootloader and move on..
As for Warranty IDK.... Check the manuals that came with the phone
So, here's the better question, has anyone here actually been slapped with a fine for returning an unlocked bootloader?
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werdna87 said:
So, here's the better question, has anyone here actually been slapped with a fine for returning an unlocked bootloader?
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Click to expand...
Click to collapse
So far as we are aware, noone has. To be honest, as tach said, they might just flash the stock bootloader and go on. Depends on if that employee wants extra work or not.
Sent from my ADR6425LVW using XDA App
If I worked for Verizon and got your phone, I wouldn't care... **** I'll fix it and flash an engineering bootloader and send it back to you just for laughs
Tachi91 said:
If I worked for Verizon and got your phone, I wouldn't care... **** I'll fix it and flash an engineering bootloader and send it back to you just for laughs
Click to expand...
Click to collapse
So I think ill unlock Tom.... I can't believe its been thus long since I have flashed a Rom lol and also, do you have any idea how VZW flashes the bootloader?
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werdna87 said:
So I think ill unlock Tom.... I can't believe its been thus long since I have flashed a Rom lol and also, do you have any idea how VZW flashes the bootloader?
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Click to expand...
Click to collapse
They have the tools to create an RUU that has an engineering/unlocked bootloader
Tachi91 said:
They have the tools to create an RUU that has an engineering/unlocked bootloader
Click to expand...
Click to collapse
Is this at the store or at a return center? Not sure of the terminology for the location where a VZW employee would have the opportunity to flash an engineering bootloader.
Sent from my ADR6425LVW using Tapatalk
I don't think they will go that deep and check the bootloader, when my OG droid antenna crapped out on me I brought it in on cyanogenmod and they didn't even notice, the employees in most of the cases don't know squat about the phones and what to do with them
taptaptouch said:
I don't think they will go that deep and check the bootloader, when my OG droid antenna crapped out on me I brought it in on cyanogenmod and they didn't even notice, the employees in most of the cases don't know squat about the phones and what to do with them
Click to expand...
Click to collapse
Yea but did you bring it into a store or call and mail it in?
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If you got insurance and your that scared to take it back relocked, just "accidentally" back your car over it
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If I got exchange my note at an att corporate store do you guys think they will look at the flash counter?
Sent from my SAMSUNG-SGH-I717 using xda premium
Within the 7 days still
Sent from my SAMSUNG-SGH-I717 using xda premium
what are you claiming as your reason to exchange?
I highly doubt it. The great majority of employees probably have no idea what a flash counter even is, much less how to view it.
Well, from my experience, returning a few phones:
Samsung Infuse - didn't power on, just opened back cover to make sure IMEI matched up
HTC Vivid - same
Galaxy Skyrocket - they didn't even open the box, lol
So you're probably good! From my understanding, they only look at the flash count for warranty repairs. I don't think many ATT sales guys even know what a flash count is
Seems like the one I got can't overclock past 1.7 GHz.... 1.83 causes to restart...... I'm gonna say that out of the blue he phone decides to not register keys.... And I'll just reflash stock rom and kernel
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Just sucks BC I have a invisible shield on my current one .... You guys thing unregistered key strokes is a good excuse?
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ahjdmarchi said:
Seems like the one I got can't overclock past 1.7 GHz.... 1.83 causes to restart...... I'm gonna say that out of the blue he phone decides to not register keys.... And I'll just reflash stock rom and kernel
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
You could return it even if you somehow managed to port Meego on it.
Really, they don't care. Let alone have the ability to check the flash count. I've had a couple customers return phones that had CM7 on it
Maroon Mushroom said:
I've had a couple customers return phones that had CM7 on it
Click to expand...
Click to collapse
lmao, what a couple of lazy bastards.
Maroon Mushroom said:
You could return it even if you somehow managed to port Meego on it.
Really, they don't care. Let alone have the ability to check the flash count. I've had a couple customers return phones that had CM7 on it
Click to expand...
Click to collapse
I bought invisible shield from the store swell...think they will replace that a well?
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Maroon Mushroom said:
You could return it even if you somehow managed to port Meego on it.
Really, they don't care. Let alone have the ability to check the flash count. I've had a couple customers return phones that had CM7 on it
Click to expand...
Click to collapse
Maroon Mushroom can you return a black note and tell them you really wanted the white...and will they exchange right on the spot
You guys should start a "Ask Maroon Mushroom Thread" lol....or maybe "Ask an At&t Employee Thread"?
Well i just returned my black one for a white one and the lady didn't even power it on to see if it even worked plus they gave me a new screen protector and to top that off she didn't charge me a restock fee
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Yeah, just exchanged my black one for a white today. The black one had some screen issues (uneven back lighting, dead pixel). I wiped and flashed back to stock before returning it, flash counter was at 2. Was able to exchange no problem, just powered on the phone to check the screen issue and that was it.
Is there anything stopping people from getting the AT&T warranty, pretend they lost their phone so they can get another one for 200?
driftr319 said:
Not to mention if you only get two claims a year you may really need them in the next 365 days....
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Click to expand...
Click to collapse
You gonna go through 3 phones in one year?
themightycat said:
Is there anything stopping people from getting the AT&T warranty, pretend they lost their phone so they can get another one for 200?
Click to expand...
Click to collapse
No
yes it's called your imei will be flagged so it won't work and or so they know you lied. Than you go to jail for insurance fraud. Have fun!
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markpv said:
yes it's called your imei will be flagged so it won't work and or so they know you lied. Than you go to jail for insurance fraud.
Click to expand...
Click to collapse
So how would that stop someone from actually doing it? If the reason they claim said "lost" phone is due to them dropping and breaking it, they likely aren't gonna want to use the old one anyway. Sounds more like a way to avoid having to pay full retail price for a replacement rather than a way to have two working devices both for the same price.
Cept you could always get a replacement for what was claimed a lost phone, which then "turns up a few weeks later." only way to screw up is leaving on the lost phone while the replacement is on the way.
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