buy warranty and get new phone? - Galaxy S III Q&A, (US Carriers)

Is there anything stopping people from getting the AT&T warranty, pretend they lost their phone so they can get another one for 200?

driftr319 said:
Not to mention if you only get two claims a year you may really need them in the next 365 days....
Sent from my SAMSUNG-SGH-I717 using xda premium
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You gonna go through 3 phones in one year?

themightycat said:
Is there anything stopping people from getting the AT&T warranty, pretend they lost their phone so they can get another one for 200?
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No

yes it's called your imei will be flagged so it won't work and or so they know you lied. Than you go to jail for insurance fraud. Have fun!
Sent from my SGH-I777 using xda premium

markpv said:
yes it's called your imei will be flagged so it won't work and or so they know you lied. Than you go to jail for insurance fraud.
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So how would that stop someone from actually doing it? If the reason they claim said "lost" phone is due to them dropping and breaking it, they likely aren't gonna want to use the old one anyway. Sounds more like a way to avoid having to pay full retail price for a replacement rather than a way to have two working devices both for the same price.

Cept you could always get a replacement for what was claimed a lost phone, which then "turns up a few weeks later." only way to screw up is leaving on the lost phone while the replacement is on the way.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

Related

Please help phone wont even show samsung boot

I was flashing the semi v15 and the aroma installer frove so i took out the battery and now the phone wont boot at all not into recovery or download mode it dosnt even show the samsung logo
Is your battery charged?
Sent from my SGH-I777 using Tapatalk 2
Gee, I wonder if AT$T will replace it for you? Oops, they already did!
Miami_Son said:
Gee, I wonder if AT$T will replace it for you? Oops, they already did!
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Who knows maybe he will screw them over again. :what:
Sent from my SGH-i777 using XDA
brandonarev said:
Who knows maybe he will screw them over again. :what:
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Wow! Two phones bricked and AT&T ripped off once already... in less than a week? Sheesh. Not thinking he will see much help....
elherr said:
Wow! Two phones bricked and AT&T ripped off once already... in less than a week? Sheesh. Not thinking he will see much help....
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Agreed I thought of this...
Sent from my SGH-i777 using XDA
brandonarev said:
Agreed I thought of this...
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Heh. Thinking there should be an exam one has to take prior to downloading ANY non-stock firmware. Too many epic fails.
Makes me wonder if he actually has a 777 or a 727
Sent from my SGH-I777 using Tapatalk 2
ok i called att and they sent me another one i searched and it was black screened and needed to be jtaged and thats to hard to do and yes i have the i777 my bro has i727 skyrocket
moneyover said:
ok i called att and they sent me another one i searched and it was black screened and needed to be jtaged and thats to hard to do and yes i have the i777 my bro has i727 skyrocket
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Ok, so you have now stolen two phones from AT&T to replace the ones you bricked because of laziness and recklessness....got it.
There you go now your getting the hang of it and paying a 300 bill every month im pretty sure there still making a large sum of profit
moneyover said:
There you go now your getting the hang of it and paying a 300 bill every month im pretty sure there still making a large sum of profit
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It's "they're," not "there." And I'm sure they're "still making a. . . profit" since the rest of us are paying the price by subsidizing the entitled, cavalier attitudes that people like you represent. Put whatever face you want on it. It's despicable and it's theft. You could at least have the decency not to boast of it here.
wtf do u mean stolen you idiot i sent em back didnt i so what am i doing other then using the included warranty and exchanging
moneyover said:
wtf do u mean stolen you idiot i sent em back didnt i so what am i doing other then using the included warranty and exchanging
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I've nothing more to say to you in a thread that should be closed anyway (and with any luck, will be). But I would advise you to think twice before calling me names little boy.
moneyover said:
ok i called att and they sent me another one i searched and it was black screened and needed to be jtaged and thats to hard to do and yes i have the i777 my bro has i727 skyrocket
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How old are you? Do you still live at home? And do you have parents?
I hope this thread dies very soon. You are a disgrace to this community by exploiting at&t because of your failure to read and understand what you are doing. Its theft whether you think it is or not
Sent from my SGH-i777 using XDA
moneyover said:
wtf do u mean stolen you idiot i sent em back didnt i so what am i doing other then using the included warranty and exchanging
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When you flashed, you voided your warranty. So, by using you warranty after it was voided, you committed fraud.
Why u all gettin so mad. Do you all work at att. Hows it theft. The damn phone stopped working and he is using warranty. Isnt that why he is paying.
skyrocket23 said:
Why u all gettin so mad. Do you all work at att. Hows it theft. The damn phone stopped working and he is using warranty. Isnt that why he is paying.
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The damn phone stopped working because of his damn recklessness. The phone didn't break; rather he broke it.
Also, you mention paying...paying what? We're not talking about insurance here; we're talking about a warranty. You don't pay for a warranty.
This type of reckless and unethical behavior is one of the reasons you see locked bootloaders on devices.

[Q] Should i give up? Or continue waiting?

So unfortunately I didn't know that the DNA had lost its capability of being rooted unto after I Sold my old phone. Should I return my phone and get one tat can be easily rooted or should I stay steady in hopes of a new root method, well s-off. Or if I can should I try to put in a insurance claim and get a DNA that maybe hasn't had an ota update?
jmoneythizzin said:
So unfortunately I didn't know that the DNA had lost its capability of being rooted unto after I Sold my old phone. Should I return my phone and get one tat can be easily rooted or should I stay steady in hopes of a new root method, well s-off. Or if I can should I try to put in a insurance claim and get a DNA that maybe hasn't had an ota update?
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Good luck with insurance. Got 2 - new in box not referb - DNAs after much *****ing n threatening to bounce within my 2 weeks. And one from Amazon. No luck. The kernel source will be out eventually. Trust me this will be rooted n s-off. Its time at this point. Our devs rock. Without the source, cracking this is like figuring out what makes potato chips when all you have to go on is a finished product. Sometimes u get lucky
Sent from my HTC6435LVW using xda app-developers app
Insurance will send a phone with ota installed. I have also gotten 2. Don't bother with that.
Sent from my HTC6435LVW using xda premium
jmoneythizzin said:
Or if I can should I try to put in a insurance claim and get a DNA that maybe hasn't had an ota update?
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Click to collapse
Why not just stage a slip and fall accident at Wal-Mart, file lawsuit for several millions dollars, profit, and buy a new phone (or several).
jmoneythizzin said:
So unfortunately I didn't know that the DNA had lost its capability of being rooted unto after I Sold my old phone. Should I return my phone and get one tat can be easily rooted or should I stay steady in hopes of a new root method, well s-off. Or if I can should I try to put in a insurance claim and get a DNA that maybe hasn't had an ota update?
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Click to collapse
Or if you're really desperate, just JTAG it. Either yourself (not recommended unless you REALLY know what you're doing) or send it off.
ghstrdr1985 said:
Or if you're really desperate, just JTAG it. Either yourself (not recommended unless you REALLY know what you're doing) or send it off.
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How do u jtag without a riff?
Sent from my HTC6435LVW using xda app-developers app
I believe he meant you could buy the riff and do it yourself not recommended if you don't know what you're doing. Not that you can do it virtually.
Sent from my HTC6435LVW using xda premium

Warranty services.?

Will AT&T warranty services replace my phone for a hardware defect?
I've had my phone since release and the glass is raised on the left. At first it was something I could deal with but it actually seems to be getting worse. I feel it every time I pull down for notifications.
It's been too long to get a replacement from the store I bought it from so I'm wondering if AT&T will help me.
gunnyman said:
Will AT&T warranty services replace my phone for a hardware defect?
I've had my phone since release and the glass is raised on the left. At first it was something I could deal with but it actually seems to be getting worse. I feel it every time I pull down for notifications.
It's been too long to get a replacement from the store I bought it from so I'm wondering if AT&T will help me.
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I am pretty sure they will. Call up AT&T and complain about it. They more than likely will send you a replacement unit.
Well it took an hour on the phone with AT&T in conjunction with getting HTC on the line, but I'm getting a new phone.
Here we go...
Sent from my HTC One using xda premium
Lol.
gunnyman said:
Lol.
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Yeah apparently HTC has had a ton of these hardware defects and warranty covers all of them. A rep said that if you notice one, call right away.
Ima call tomorrow. The gap on top has progressively gotten worse since I've had my phone.
Sent from my HTC One using xda app-developers app
Hey gunny, when you called Att did you go through warranty or insurance?
Sent from my HTC One using xda app-developers app
spitfire2425 said:
Hey gunny, when you called Att did you go through warranty or insurance?
Sent from my HTC One using xda app-developers app
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Warranty
Insurance said I had to pay $200. I'm gonna call again and talk to warranty.
Sent from my HTC One using xda app-developers app
start by asking is manufacturer defects are covered by warranty. Describe the situation.
They said I have to send it into HTC to get it repaired instead of getting a new phone.
Sent from my HTC One using xda app-developers app
spitfire2425 said:
They said I have to send it into HTC to get it repaired instead of getting a new phone.
Sent from my HTC One using xda app-developers app
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bummer. Guess I got lucky
gunnyman said:
bummer. Guess I got lucky
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i guess so. im ruu-ing it now and gonna try to send it in tomorrow.
Could always call and talk to someone different.. worked for me in the past when I had my captivate that got replaced 5 times in a year before switching to an inspire at no cost to me..
Sent from my HTC One using xda premium
I'm not gonna bother with it. I'm just gonna send it in and be done with it.
Sent from my HTC One using xda app-developers app
One more time, since it seems it's never clear:
Warranty is for DEFECTS, like the gaps, raised screens, etc.
INSURANCE is for **** that you do to your phone, like a broken screen, liquid damage, fire, theft, etc.
AT&T covers your phone with a 1 year warranty regardless of if you have insurance or not. The insurance extends the warranty past the 1 year though.
spitfire2425 said:
They said I have to send it into HTC to get it repaired instead of getting a new phone.
Sent from my HTC One using xda app-developers app
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Next time get their name and speak to a manager. They either didn't understand the problem, or were spreading false information.
spitfire2425 said:
i guess so. im ruu-ing it now and gonna try to send it in tomorrow.
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I don't think you should do that. You said you called AT&T, but I was told by the repair department that going to a store and reporting your problem would get you a new phone.
That's not always the case. Every time I've gone to the store after the initial return period has expired, I'm told I have to deal with warranty services. In fact I have had sales reps in the store call them for me. Store reps have little to no power unless you are dealing with a store with a repair center on site. There isn't one of those within a hundred miles of me, so I just call warranty services.
Btw. New phone arrived yesterday and it doesn't have any problems.
JacksonS918 said:
I don't think you should do that. You said you called AT&T, but I was told by the repair department that going to a store and reporting your problem would get you a new phone.
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Absolutely not. Maybe if it's a repair center (which are relatively rare), but outside of those shops all AT&T warranty work is done over the phone.

[Q] Phone Replacement

Ok, so I'm an impatient little bastard and I want to get my phone s-off, but I took the OTA. So, I'm considering "accidentally" dropping my phone in the toilet or bathtub or something, and getting it replaced through the insurance. Here's the only problem: does anyone know if the phone that will come from Asurion will be brand new or "refurbished", and will it already have the OTA preloaded on it, or will it be just a fresh phone with no updates?
DeathTorrent said:
Ok, so I'm an impatient little bastard and I want to get my phone s-off, but I took the OTA. So, I'm considering "accidentally" dropping my phone in the toilet or bathtub or something, and getting it replaced through the insurance. Here's the only problem: does anyone know if the phone that will come from Asurion will be brand new or "refurbished", and will it already have the OTA preloaded on it, or will it be just a fresh phone with no updates?
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ohh damn.... dont do that to the poor phone .... just wait a few days, i sure u will be able to S-off with the new OTA, just give it a few days , this is XDA, everything is possible, but dont do that to your phone man, its a great phone, and dont think u will be getting a new one, THEY ONLY SEND REFURBISHED PHONES... so just keep the one u have...
I'm on the .11 firmware...if I knew more about the intricacies of Android I'd try to find an exploit but as it is, there isn't one and I don't know how long it will be until they find one... otherwise, I do love this phone
Sent from my HTC One using XDA Premium 4 mobile app
insurance fraud is illegal.
Downgrade to .8. There is a solution here for that
Sent from my HTC One using XDA Premium HD app
saucyross said:
insurance fraud is illegal.
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OP.... People like you is why we pay high deductibles and monthly fees... Breaking a perfectly good phone just to achieve S-off? You're a complete idiot who needs to grow up.
Most likely the phone you'll receive will have the OTA anyways.
Sent from my HTC One using xda app-developers app
Insurance will cover a rooted or s off phone...no need for a toliet
Sent from my HTC One using xda app-developers app
saucyross said:
insurance fraud is illegal.
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Let the op do what he wants no need for moral police.
PaulG1488 said:
Let the op do what he wants no need for moral police.
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I wish I could downvote posts.
Sent from my HTC One using xda app-developers app
PaulG1488 said:
Let the op do what he wants no need for moral police.
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Moral police? Are you serious? There's a difference between illegal and immoral
Sent from my scumbag cheap phone
handman29 said:
Insurance will cover a rooted or s off phone...no need for a toliet
Sent from my HTC One using xda app-developers app
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i'm not too sure about this. i asked a t-mobile rep on the day i was buying my One about the insurance. he said something about you receiving a one warranty for the software, regardless of what you do with it; but i have no idea about the hardware.

Reported Stolen G2 which was purchased on Swappa

So here is the long story short, I bought a Verizon lg g2 back in November 2013. 4 days ago my phone stopped picking up service after I put my sim back in it from the gs3 (my g2 had died that's why I switched to my gs3). I called Verizon to see what was going on, they told me they didn't know. They asked where did I purchase the phone I told them and then they said that the phone was reported stolen on a fraudulent account. So my Question is is there any place I can sell my phone to try to get something back for it?
Sent from my SCH-I535 using Tapatalk 2
You can try selling it for parts? What color is it?
Sent from my LG-VS980 using Tapatalk
CLTatenza said:
You can try selling it for parts? What color is it?
Sent from my LG-VS980 using Tapatalk
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The black one, it was brand new
What's a good price to list it for, mint condition?
Sent from my SCH-I535 using Tapatalk 2
You might want to try unlocking it and use another carrier. Who ever sold you was probably doing insurance fraud. But usually when a phone is locked like that its only locked to the carrier. I had a S4 locked for tmobile. I unlocked it and used ATT . couldnt use tmobile no more
gypsy214 said:
You might want to try unlocking it and use another carrier. Who ever sold you was probably doing insurance fraud. But usually when a phone is locked like that its only locked to the carrier. I had a S4 locked for tmobile. I unlocked it and used ATT . couldnt use tmobile no more
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Thank you for the tip I just remembered that the Verizon g2 is unlocked default. I'm going to try a friends Tmobile sim and see if it works. I don't know what that person was doing but sounds like that is what they could of been doing because he had a lot of g2 and was selling them cheap. He is still active on swappa too.
Sent from my SCH-I535 using Tapatalk 2
krazie1 said:
Thank you for the tip I just remembered that the Verizon g2 is unlocked default. I'm going to try a friends Tmobile sim and see if it works. I don't know what that person was doing but sounds like that is what they could of been doing because he had a lot of g2 and was selling them cheap. He is still active on swappa too.
Sent from my SCH-I535 using Tapatalk 2
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Yeah just remembered now that verizons phones are global unlocked now lol. Remember that Verizon model works with tmobile's LTE and have wifi calling with a tmobile rom
Have you relayed this info to Swappa? I know they can't do much to help you, but hopefully they can at least take a hard look at the seller.
Sent from my LG-LS980 using Tapatalk
newboyx said:
Have you relayed this info to Swappa? I know they can't do much to help you, but hopefully they can at least take a hard look at the seller.
Sent from my LG-LS980 using Tapatalk
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I've tried by emailing them and they just suggested to talk to the seller, another swappa mod told me to fill out the required form in order to he helped. I honestly am not satisfied with how swappa treated me and will not be buying from there again.
EDIT: Success! The phone works perfectly on T-Mobile. Calls, SMS & Data even though I was on Edge it worked.
Sent from my SCH-I535 using Tapatalk 2
Does Swappa not use PayPal? It seems like there would be more protection against crap like this.
Sent from CAMACHO, my Verizon G2 (VS980) running PAC ROM 4.3.
Vepaot said:
Does Swappa not use PayPal? It seems like there would be more protection against crap like this.
Sent from CAMACHO, my Verizon G2 (VS980) running PAC ROM 4.3.
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They do and I contacted PayPal but I can't get my money back since its been pass 30 days
Sent from my SCH-I535 using Tapatalk 2
Dood just do a charge back on your credit card directly screw PayPal they suck
Sent from my LG-D803 using xda app-developers app
If this guy knowingly sold you a phone he has or had reported stolen then you do have a solid leg to stand on. I would begin with you local law enforcement. IMEI numbers, IP Addresses and subpoenas to devuldge info on the Swappa users account will gain them all the info they need to proceed with filing charges. What's even better is I'm assuming most likely the phone you bought came from out of state so crossing a state line now opens the door for federal statutes. You might be surprised how willing and eager your local law enforcement might be to handle this for you, especially if you have your ducks in a row and necessary info on hand prior to your meeting with them.
krazie1 said:
Thank you for the tip I just remembered that the Verizon g2 is unlocked default. I'm going to try a friends Tmobile sim and see if it works. I don't know what that person was doing but sounds like that is what they could of been doing because he had a lot of g2 and was selling them cheap. He is still active on swappa too.
Sent from my SCH-I535 using Tapatalk 2
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Click to collapse
What is the name of the seller on Swappa? My brother is going to be buying a Verizon G2 from the site, will tell him to avoid the seller. Thanks!
krazie1 said:
They do and I contacted PayPal but I can't get my money back since its been pass 30 days
Sent from my SCH-I535 using Tapatalk 2
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Did you take the phone to Verizon to have it verified and activated on your account? Sellers name?
graig79 said:
What is the name of the seller on Swappa? My brother is going to be buying a Verizon G2 from the site, will tell him to avoid the seller. Thanks!
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droidrev71 said:
Did you take the phone to Verizon to have it verified and activated on your account? Sellers name?
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lolotech_cell
Sent from my SCH-I535 using Tapatalk 2
krazie1 said:
lolotech_cell
Sent from my SCH-I535 using Tapatalk 2
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Not good. That seller is very very active on Swappa. Whenever I buy on there I take my phone to Verizon to have it activated and verified.
droidrev71 said:
Not good. That seller is very very active on Swappa. Whenever I buy on there I take my phone to Verizon to have it activated and verified.
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Swappa checks all of the IMEI's to make sure they're clean as well, but from what Krazie1 is saying it sounds like the phone he bought was reported after he bought and activated it. Even Verizon would have told him it was clean.
trav06 said:
Swappa checks all of the IMEI's to make sure they're clean as well, but from what Krazie1 is saying it sounds like the phone he bought was reported after he bought and activated it. Even Verizon would have told him it was clean.
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Click to collapse
Yah, I'm very well aware that Swappa checks the imei# for each listing. Plus, I understand what krazie1 has stated about the phone being reported stolen. I'm not doubting the phone was reported stolen. I'm just saying that, if you just slip your SIM card into the phone that's not yours I'd feel there's greater risk then if you take it to Verizon. I know I'd have a better chance of having the situation resolved if I took my phone to them. Especially, after it was reported stolen well over thirty days. The part that is unsettling to me is that the phone was new. I sell and buy often on Swappa so I'm not happy to hear about krazie1's situation. The seller has sold over a hundred phones. I feel, if I went to Verizon, I'd keep bugging them because of the situation. If I just slipped my SIM card in then I'd feel like I didn't have a chance. That's just my thoughts.
droidrev71 said:
Yah, I'm very well aware that Swappa checks the imei# for each listing. Plus, I understand what krazie1 has stated about the phone being reported stolen. I'm not doubting the phone was reported stolen. I'm just saying that, if you just slip your SIM card into the phone that's not yours I'd feel there's greater risk then if you take it to Verizon. I know I'd have a better chance of having the situation resolved if I took my phone to them. Especially, after it was reported stolen well over thirty days. The part that is unsettling to me is that the phone was new. I sell and buy often on Swappa so I'm not happy to hear about krazie1's situation. The seller has sold over a hundred phones. I feel, if I went to Verizon, I'd keep bugging them because of the situation. If I just slipped my SIM card in then I'd feel like I didn't have a chance. That's just my thoughts.
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Click to collapse
Gotcha -- you're saying that if they are the ones who give the all clear you have a leg to stand on later if the IMEI gets blocked. That makes sense.
trav06 said:
Gotcha -- you're saying that if they are the ones who give the all clear you have a leg to stand on later if the IMEI gets blocked. That makes sense.
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Yep, exactly. I wish there was a sensible way to make the situation right. Logotech_cell should step up and resolve the issue. If he doesn't, Swappa should ban him!

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