Can't instal apps, can't wipe/reset phone - Motorola Photon 4G

So I got my phone working with rsd light, problem its it reinstalled all my apps, I an unable to update anything. I'm no longer rooted obviously. I can't factory reset the phone from the privacy menu. And even in the android recovery it stays at the triangle. Apps in the market say insufficient memory when I have tons of all memory left. Resetting the phone unger the privacy manu doesn't go anywhere when I hit the button. Also keep getting geolocation problem on my beautiful widgets update.

At the triangle(recovery) press down volume up and down at the same time
Sent from my MB855 using XDA App

Google hard reset Motorola photon. It will give step by step instructions.
Sent from my MB855 using Tapatalk

Please use an SBF, I will edit this post with more info by 3pm Eastern Standard.
EDIT 1: If all else fails, go to your local Sprint Customer Advantage Repair Center.
Sent from my MB855 using xda premium
----------------------
EDIT 2: I not will add to this post because you have already used SBF, and know how to.

If still face problem after hard reset, charge battery and try flashing sbf again. Actually it shouldn't be happen like that. Try to erase data from moto-fastboot....
Sent from my MB855 using Tapatalk

So I managed to reset the phone and I can install apps now... New problem is the market won't update its the old green version, also geolocation still can't find my position in beautiful widgets..

Nickdroid86 said:
So I managed to reset the phone and I can install apps now... New problem is the market won't update its the old green version, also geolocation still can't find my position in beautiful widgets..
Click to expand...
Click to collapse
Keep using the old version until the new version takes effect, after a factory reset, it takes a while.
I say this from experience, use the old green version for a while, just browse around, and restart the phone. Use the green one, and close it out, soon you will have the new version of the Android Market, if not just find it online.

Related

Market not downloading owt

I'm constaltly getting download unsuccessful whenever I try to get anything off the market, I've followed the advice of a few threads and cleared the cache and stuff, not got any updates showing or added to the market, any help would be greatly welcome
Sent from my X10i using XDA App
+1 here.
I removed also the marked update from last week.
Any tip any one?
It's been more than 24 hours I can't download anything...
What's wrong?
same here, everything gives 'download unsuc....'
Seems like it's a more global problem than you'd think. I have had the same problem today. Had 2 apps that wanted to update, allowed it and it says "Download unsuccessful". After that tried to DL one that I don't have installed and it starts, pauses, starts, pauses, etc.
Eventually, after ca 20 mins it finally downloads.
I think it'll get sorted out by Google
Same here.
TheGizmoDude said:
+1 here.
I removed also the marked update from last week.
Any tip any one?
Click to expand...
Click to collapse
I too removed the market update and everything works again.
Sent from my X10a using XDA App
today i was able to update titanium backup, but it was slower than other times (stuck on "starting download")
worked after removing market update, but now I don't see the remaining updates on apps, hope it realize sooner or later that I have my pending upgrades.
Same here.. clearing cache didnt work - think mine was to do with a Paid Ap trying to update which has now vanished.
Decided easier to wait for 2.1 than troubleshoot further..
Repair via pc companion and it worked
Sent from my X10i using XDA App
Okay, I just tried and mine finally works okay.
Really wouldn't want to repair the unit just so I could wipe it again when 2.1 comes out
same here!
Market not downloading after the Update!
Is there a way to get it working again without removing the latest Market Update? I realy want to keep it!
Remove the update, it'll install again after some time (this time correctly) as I understand it
I do not have an option to remove market update in the market section of manage applications. There is a separate one underneath market titled market updater. I am working on market version 1669 is this the latest version?
Please no derisory comments, im not the most tech savvy!
Sent from my X10i using XDA App
I have the same market. I just cleared cleared the cache, restarted the phone and after a few hours everything went back to normal. That's the only advice I can give you since I had the same problem
Sent from my nX10i using XDA App
Uninstalled update... Nothing happened.
Guess I'll have to wait for the eclair update...
it's not instantaneous. It takes awhile to work again
I had same problem with girlfriends x10. Fixed it by going to:
Settings>applications> manage applications> market>uninstall market updates. Button should be at very bottom of info page. This cleared things up in a hurry. Was back up and dl'ing apps a minute later with no problems!
This will send market back to old state. Does not remove any application updates, just changes the market software
Sent from my SGH-T959 using XDA App
did also work on my X10!
deinstalled market update in application-management -> downloads worked
market updated again automatically -> downloads still worked
but 2 days ago i had to repeat this...the downloads didn't start, like before...
same thing: updates deinstalled, downloads work...let's see, for how long i need to do that...
@SE: update?!?!

[Q] Is the market having issues?

No matter what rom (with wipe of data, cache, and Dalvik), known-good Nandroid backup I restore, or anything else I can think of, I cannot get the Market to work. This is driving me bonkers! I've tried CM7, das Bamf 1.6 and 1.6.1, I've tried old Virus backups, and have even flashed Bolted, Lightning rom, and a couple others. I simply cannot get apps to download, and all environments give me 503s in my logs. So this sounds like it's down but I searched and expected to see posts all over about it. So I'm stumped.
Sent from my ADR6400L using XDA App
Had the same issue, no replys tho. I ended up calling Verizon and after the tech guy "held my hand" thru his "testing", he just put me in for a replacement. I did notice that market seems to be working a bit now. It wasn't working after I uprooted bone stock, but today it seems to be kinda working.
Sent from my ADR6400L using XDA Premium App
Where are you? I'm in Indianapolis.
Sent from my ADR6400L using XDA App
So after sleeping, it's still broken for me. I did additional testing and either the market is very broken or my market account is screwed up. I tried on my 2 other devices (a Nook Color and a G1, both on wifi) and neither of them with either.
I did some heavy flashing of various roms yesterday, so could they have disabled my account, or something, thinking it was hacked?
Sent from my ADR6400L using XDA App
Okay, so no matter what I do, I can't initiate a download from my phone. I can, however, initiate a download from the web version of the Market, and this works with at least my TBolt and Nook (didn't bother trying on my G1 - assumed it either worked or I didn't care).
However, this is incredibly aggravating not being able to use my phone to install software via the Market applications!
I've discovered the problem (kinda) and can offer a fix. The problem was that network settings (grouped with things like wifi passwords) get backed up and restored automatically by Google, and mine were somehow corrupted. The fix was to go into Settings -> Privacy and uncheck the backup/restore checkboxes. If you do this right, it will prompt you to confirm and will say that it will erase the settings on Google's servers.
After this, you may need to wipe one more time.
Sent from my ADR6400L using XDA App

Troublesome handset.

Hi there.
Neebie coming in...
I just got my hands on the SGS2 2 weeks before x-mas. But the last week it has started to jinx... It randomly reboots, the app "Talk" seems to start randomly every 10 minutes or so. Accuweather is extremely eager to show the forecast. I have tried a reset to factory settings, installed Lookout, but it just wont stop.
I can not delete the apps, as i have not rooted the handset. My employer wont allow rooting because of warranty issues.
Have any experienced similiar odd behaviour, and if so, is there something to do, without rooting, and then deleting these apps permanteley, or should i return the handset?
Mr_B
Sent from my GT-I9100 using XDA App
Not heard anything like that before! Will your boss allow you to update the firmware? You can download a stock firmware and update it.
Make sure your signed out of Talk, accuweather, go into settings and set sync to manual if you can.
Enter recovery, volume up + home button + power button and do a reset from there.
Well, my first guess is to do a factory reset.
If you have Google contacts, all your contacts will be backed up so no harm trying.
btw Lookout won't solve anything like this.
If you return the handset the first thing they will do is a factory reset .
Accuweather reads like settings .
Lookout wont help .
I would check for an update on KIES if you have already factory reset .
Failing that its a service centre as you dont want to go down the no warranty fix routes .
jje
I just mentioned lookout incase someone would point out malware etc.
Ill check the firmware thingy.
Cheers
Sent from my GT-I9100 using XDA App

Cant dwnload or update apps from Google Play

Hi guys and geeks, its time to work your magic and fire up your amazing brain cells. I am totally new here and its my first post, so please dont be that hard at me if ill screw something up
So my problem is after a 2 weeks usage of international version of my SGS3 i got a big problem. It started totally from nothing, to be specific it stopped through day.
Yesterday morning i was updating 1 app from Google play and i left my phone on desk.
I got back to it in evening and found out that 4 apps cannot be updated from unknown reason. I tried manual start of download- nothing, it will not start to download. just rolling the bar. I also found that i cant download any new app from GPlay.
I made a factory reset of phone today. Set it up, and its ready to go. IT STILL CANT DOWNLOAD THAT APPS. Why? Wifi is working normally (ONLY WIFI), can browse websites and so on.
Anyone help ??
Goto settings/Application manager/Google Play Store and select clear data and cache then see if it works.
Just google server problem mybe. Just wait
Sent from my GT-I9300 using xda app-developers app
I cleared data cache already,and it doesnt worked. Server problem? HUH.... maybe.... Though i highly doubt its server problem because i was asking a few my friends with android phones about this and their market is ok.
So got any ideas? Cuz im now stuck with empty phone after fact.reset and i cant work on it though.
Bump! Any suggestions?
Goto App manager again and uninstall updates.
Nope, i also combined it with phone restart. It cant download apps or update them.
go to settings, accounts and sync, remove google account. Add account again and it should work.
Sent from my GT-I9300 using xda premium
Did it twice now. Result? Phone likes to roll bars. But thats all he wants to do. Still cant start download.
So i contacted Samsung Customer Support about this and i described it at whole. The guy said he would do exact same thing and i have done good. He gave an advice of taking out the battery for 15 mins - it would reset the device and pull it in and try. Still nothing.
Any idea out there? Because if i will not be able to do more, im sending this damn phone to for service repair because i have 2 years warranty. This is truly f*cking unbelievable. My first Android device. Upgraded from HTC HD2. 600€ phone. Crap.
Had a similar problem a few days back where it just gave an error message. Went into settings / all apps and cleared data from Google services framework. Rebooted and it was fixed.
Edit: just remembered, the above solution may have helped but it didn't completely fix my problem. Had to reboot into recovery, the in the advanced tab had to run 'fix permissions ', then all was fine. Only thing I could think of that may have caused the problem was flashing and testing cm10 before restoring my backup.
Sent from my GT-I9300 using xda premium
Tried Google Service Framework, didnt helped.
So i got into that recovery mode but there was no advanced tab. Only something like reboot now, wipe cache, wipe partition, factory reset .. Tried Wipe cache, and so on... Didnt helped....
Check your memory. Make sure there's at least 600-700mb left. My S3 kept giving me update errors whenever my internal memory fell below 500mb
Sent from my GT-I9300 using xda app-developers app
Bro, no offense, but i have clean phone after factory reset with around 400mb of data in it.
pingo10 said:
Bro, no offense, but i have clean phone after factory reset with around 400mb of data in it.
Click to expand...
Click to collapse
Well if you want to start fresh, flash a CF root kernel and wipe cache, dalvik, system and then a factory reset. Flash a new rom after that. Don't reboot your recovery while doing this because you've wiped 'system' . What ever problems you had should have gone. I normally follow this procedure to make sure for a full wipe
Hope this helps
Sent from my GT-I9300 using xda app-developers app
Sir, i have truly no idea what are you talking about, im just getting that i have to load onto phone some loader and then flash some new rom which im 100% not going to do since i have fresh 2 year warranty and im not planning to break it.
I have already decided. Im calling authorized service center about details for sending my phone to get repaired. Either they will fix it, or ill get a new phone. Only good and Better.
So after few frakking days im back...
SUDDENDLY after 2 days of my last post it started working again like a charm. Downloaded most of the apps.
Then next day, it was gone again... Stopped working...
Also now its error 495 but after a very long time of rolling the bar ,like 10 mins.
AAH MY GOD HELP ME PLEASE WITH THIS!
IM totally absolutely desperate !!!!
pingo10 said:
So after few frakking days im back...
SUDDENDLY after 2 days of my last post it started working again like a charm. Downloaded most of the apps.
Then next day, it was gone again... Stopped working...
Also now its error 495 but after a very long time of rolling the bar ,like 10 mins.
AAH MY GOD HELP ME PLEASE WITH THIS!
IM totally absolutely desperate !!!!
Click to expand...
Click to collapse
Hi, I had the same problem as you and I 'fixed' it by Stopping the 'Downloading' rolling bar and then resuming it. I found that fixes it
Let me know if this works :good:
I wanted to try it but there is no pause button though, look for yourself
https://www.dropbox.com/s/atfo12nk9yb0ril/2012-08-01 09.28.21.png
https://www.dropbox.com/s/uovxx4vm42y9pcb/Screenshot_2012-08-01-09-28-27.png
All right, there has to be a way to get this working since I had the same problem too
Try this :
Turn your phone off and on
Open Play Store and go into the screen where it says "X Updates available" and they are listed in rows
Click Update All and then the blue loading line starts to animate. Wait for a few seconds then click the X next to the first item that is downloading to stop it
Click Download/Resume again​
It should start downloading.
The above steps worked for me, I got the S3 day before yesterday and I came across this problem for about 10 minutes 'til I did the steps above
Let me know how it goes :fingers-crossed:

Constantly Crashing

I have an issue that I cannot pinpoint the cause of figure out a solution to. Maybe someone here can help.
My Sprint G3 is always crashing and rebooting the launcher (phone doesn't turn off, just closes evwrything). I'd be in the middle of any app and it will randomly close every single app. The running apps page always displays after every crash. It's as if too much ram is being used, but it will happen even after a fresh phone restart and launching something simple like WhatsApp.
My phone is rooted via the Stump one click method. I don't have any type of rooted mods enabled, only Adfree. I use Nova launcher (paid & updated).
Is there some sort of event viewer that will log the activity of the phone so I probably someone here can see what might be causing the phone to crash? I'm tempted to Unroot and restore back to stock... But if I can avoid that, I'd greatly appreciate it.
Syph said:
I have an issue that I cannot pinpoint the cause of figure out a solution to. Maybe someone here can help.
My Sprint G3 is always crashing and rebooting the launcher (phone doesn't turn off, just closes evwrything). I'd be in the middle of any app and it will randomly close every single app. The running apps page always displays after every crash. It's as if too much ram is being used, but it will happen even after a fresh phone restart and launching something simple like WhatsApp.
My phone is rooted via the Stump one click method. I don't have any type of rooted mods enabled, only Adfree. I use Nova launcher (paid & updated).
Is there some sort of event viewer that will log the activity of the phone so I probably someone here can see what might be causing the phone to crash? I'm tempted to Unroot and restore back to stock... But if I can avoid that, I'd greatly appreciate it.
Click to expand...
Click to collapse
If you're running ART that could cause that. Go back to dalvik and see if that cures it.
engine95 said:
If you're running ART that could cause that. Go back to dalvik and see if that cures it.
Click to expand...
Click to collapse
I believe I'm still on dalvik as I never changed that setting.
Syph said:
I believe I'm still on dalvik as I never changed that setting.
Click to expand...
Click to collapse
Maybe it's Adfree then. There's a special version that some people are using. It's in it forum somewhere. I'll see if I can find it.
In the meantime, uninstall it and see if it goes away.
engine95 said:
Maybe it's Adfree then. There's a special version that some people are using. It's in it forum somewhere. I'll see if I can find it.
In the meantime, uninstall it and see if it goes away.
Click to expand...
Click to collapse
Thanks. I've reverted my adfree hosts file and uninstalled it. But I think the issue persists. If I try to use any app that clears cache, specifically Clean Master, when it's doing the scan of apps it'll crash midway through the scan. If I go to system settings > Apps & wait for all the downloaded apps to load the details, it'll crash there too.
This is the oddest thing.
Edit:
This visual may help. It's a video of me running Clean Master & seeing how it just crashes. I can replicate this issue every time like this, but the crashes are random when using other apps.
Link to video: https://docs.google.com/file/d/0B9-N9bB35E-QdnY3Zk1FaW9EMXM/edit?usp=docslist_api
Ok, so I began uninstalling some apps that I thought may have been the issue... Which they weren't as the crashing still continues. I decided to reboot under safe mode and the problem occurs there too.
I honestly cannot recall if this began before or after rooting with stump. I may have to Unroot & factory restore. =/
Syph said:
Ok, so I began uninstalling some apps that I thought may have been the issue... Which they weren't as the crashing still continues. I decided to reboot under safe mode and the problem occurs there too.
I honestly cannot recall if this began before or after rooting with stump. I may have to Unroot & factory restore. =/
Click to expand...
Click to collapse
I'm at a loss... The 2 things I mentioned can be the culprits, but not for you I guess. Some other ideas?
Did you uninstall Stump after getting root?
Have you froze or uninstalled any system apps/ priv-apps?
It might even be Nova is having issues.
That's all I got.
engine95 said:
I'm at a loss... The 2 things I mentioned can be the culprits, but not for you I guess. Some other ideas?
Did you uninstall Stump after getting root?
Have you froze or uninstalled any system apps/ priv-apps?
It might even be Nova is having issues.
That's all I got.
Click to expand...
Click to collapse
Thank you for your help. Nova was one of the apps I removed. I did remove the stump app after rooting & did not freeze/remove any system critical apps/files. I'm also at a loss.
I would try a restore to stock as the final option. If that doesn't fix it then I dunno man.
Sent from my LG G3 via Tapatalk Pro
haoleflip said:
I would try a restore to stock as the final option. If that doesn't fix it then I dunno man.
Sent from my LG G3 via Tapatalk Pro
Click to expand...
Click to collapse
I plan to do that this evening. Was hoping to not restore to stock... It'd always a pain setting up themes & apps again. Lol.
Syph said:
I plan to do that this evening. Was hoping to not restore to stock... It'd always a pain setting up themes & apps again. Lol.
Click to expand...
Click to collapse
Pssh all of that stuff can wait and can be downloaded again. My main priority would be getting my phone working again lol
Sent from my LG G3 via Tapatalk Pro
haoleflip said:
Pssh all of that stuff can wait and can be downloaded again. My main priority would be getting my phone working again lol
Sent from my LG G3 via Tapatalk Pro
Click to expand...
Click to collapse
Tried to unroot but the phone doesn't move past the "Firmware Update. Do not unplug the phone..." screen after holding Volume Up & plugging into the computer. I installed the drivers before hand. But the "CDC Serial" doesn't update. I attempted to manually update the driver by browsing for the folder, but no go.
I may end up having to go to Sprint and exchange the phone for another one.
Syph said:
Tried to unroot but the phone doesn't move past the "Firmware Update. Do not unplug the phone..." screen after holding Volume Up & plugging into the computer. I installed the drivers before hand. But the "CDC Serial" doesn't update. I attempted to manually update the driver by browsing for the folder, but no go.
I may end up having to go to Sprint and exchange the phone for another one.
Click to expand...
Click to collapse
any updates? did you ever fix the problem?
thanks!
JT-KGY said:
any updates? did you ever fix the problem?
thanks!
Click to expand...
Click to collapse
TL;DR version = Yes, I did fix it. Factory restore did the trick.
A few days after my last post the phone wasn't as bad as the video. It would still crash and reset but mainly after heavy app usage or when trying to clear app cache using any app like Clean Master.
Once my storage reached about 40% used and I couldn't clear the cache, I began to get constant Play Store error messages. No apps would update. I think it was error 483 or something close to hat number.
Since I couldn't flash back to stock because the drivers wouldn't install, I gave up and tried a factory reset. I nearly sh-t myself bc once I confirmed the restore, the phone didn't want to automatically reset per the instructions. I pressed the button multiple times and nothing. I pulled the battery and when I turned it back on, I got the initial screen with the "powered by android" and then black. It did not wanna do anything. Pulled battery again, same outcome. It left it for maybe 10min and still nothing.
I was ready to go back to sprint and see if I could exchange the phone. While researching the closest store, the phone beeped and the initial android setup screen appeared. This was about 25min of waiting on a black screen.
The phone is now back to working order and it's still rooted. There must have been a corrupt file that was erased/restored once the g3 decided to behave.
Syph said:
TL;DR version = Yes, I did fix it. Factory restore did the trick.
A few days after my last post the phone wasn't as bad as the video. It would still crash and reset but mainly after heavy app usage or when trying to clear app cache using any app like Clean Master.
Once my storage reached about 40% used and I couldn't clear the cache, I began to get constant Play Store error messages. No apps would update. I think it was error 483 or something close to hat number.
Since I couldn't flash back to stock because the drivers wouldn't install, I gave up and tried a factory reset. I nearly sh-t myself bc once I confirmed the restore, the phone didn't want to automatically reset per the instructions. I pressed the button multiple times and nothing. I pulled the battery and when I turned it back on, I got the initial screen with the "powered by android" and then black. It did not wanna do anything. Pulled battery again, same outcome. It left it for maybe 10min and still nothing.
I was ready to go back to sprint and see if I could exchange the phone. While researching the closest store, the phone beeped and the initial android setup screen appeared. This was about 25min of waiting on a black screen.
The phone is now back to working order and it's still rooted. There must have been a corrupt file that was erased/restored once the g3 decided to behave.
Click to expand...
Click to collapse
Congrats!
My G3 is crashing in the similar manner as the video you uploaded.
Except that it only happens when I'm in office connected to office wifi with almost no cellular reception.
On top of that, as far as I could tell... only two apps are causing the launcher to crash... the game Clash of Clans and LINE.
Very very strange....

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