Question about 4G Not scanning possibly broken??? - Motorola Photon 4G

I just traded my Epic 4G Touch to another XDA Member for his Photon. Keeping my word, I shipped out my Epic Touch yesterday.
Well today, I get in a 4G area, turn on 4G and it doesn't even scan. It immediately goes right back to disabled. being a little familiar with the Photon and reading the threads, I'm aware that if you unlock the bootloader, you will break 4G. I asked the previous owner numerous times if he had rooted and he said he rooted his previous Photon, in which he then got a replacement for less than a month ago and thats the one he traded me.
My question is, is there anything I can do to see if this bootloader is unlocked or not or what would make 4G not work?
I have did a factory reset, and it still doesn't scan.
I had the same issue awhile back when I traded for an Evo and the Wimax keys were erased / not backed-up....the 4G wouldn't even scan, it would just immediately disable itself again.

plmiller0905 said:
I just traded my Epic 4G Touch to another XDA Member for his Photon. Keeping my word, I shipped out my Epic Touch yesterday.
Well today, I get in a 4G area, turn on 4G and it doesn't even scan. It immediately goes right back to disabled. being a little familiar with the Photon and reading the threads, I'm aware that if you unlock the bootloader, you will break 4G. I asked the previous owner numerous times if he had rooted and he said he rooted his previous Photon, in which he then got a replacement for less than a month ago and thats the one he traded me.
My question is, is there anything I can do to see if this bootloader is unlocked or not or what would make 4G not work?
I have did a factory reset, and it still doesn't scan.
I had the same issue awhile back when I traded for an Evo and the Wimax keys were erased / not backed-up....the 4G wouldn't even scan, it would just immediately disable itself again.
Click to expand...
Click to collapse
when booting up the phone in the top left hand corner does it say unlocked?
what i would suggest is downloading RSDlight and reflashing to stock via that way he probably did unlock the phone and reset it in properly, follow this link and get it reset via your comp and report back
http://forum.xda-developers.com/showthread.php?t=1202666

fnztakedown said:
when booting up the phone in the top left hand corner does it say unlocked?
what i would suggest is downloading RSDlight and reflashing to stock via that way he probably did unlock the phone and reset it in properly, follow this link and get it reset via your comp and report back
http://forum.xda-developers.com/showthread.php?t=1202666
Click to expand...
Click to collapse
Will do...I'll do it when I get off work this evening and I'll report back.
Also, it did not say "unlocked" in the upper left hand corner of the screen
Thanks for the reply

Well I'm the one he traded with and I've stated I did not try to unlock the bootloader. The 4g worked for me in Houston/Stafford Texas.. I sbf'd the original stock firmware so it should work..

plmiller0905 said:
Will do...I'll do it when I get off work this evening and I'll report back.
Also, it did not say "unlocked" in the upper left hand corner of the screen
Thanks for the reply
Click to expand...
Click to collapse
one other thing you could do is turn off the phone and when holding power hold the down button it should boot the phone and show "fastboot" then keep clicking the volume down till you get to "android recovery" then select up volume.... does it boot into android recovery? or Clockwork mod? itll probably be android recovery but thats a great way to confirm

Have you updated to the latest firmware by chance (in settings)? Try rebooting and activate 4G again.

Lelouche said:
Well I'm the one he traded with and I've stated I did not try to unlock the bootloader. The 4g worked for me in Houston/Stafford Texas.. I sbf'd the original stock firmware so it should work..
Click to expand...
Click to collapse
That's crazy I grew up in Stafford and 4G does work well over there. Lived in pearland since 04 and now I moved to woodlands.

Thanks everyone...
I got it working ...i had to take it in to sprint...but all is good now
Sent from my MB855 using Tapatalk

Where I am in Stafford gets great 4g signal.. haha I pulled 10 mb/s constantly in my classroom at HCC Stafford.

Lelouche said:
Where I am in Stafford gets great 4g signal.. haha I pulled 10 mb/s constantly in my classroom at HCC Stafford.
Click to expand...
Click to collapse
*incoming thread hijack* lol
I used to attend that campus for summer classes years ago. Did they ever finish all that construction with the new renovations to it? Dude when I tested 4G in Stafford I pulled like 9mb and in pearland I've only seen 4mb on my photon.

Spribt always can solve this kind of problems
Sent from my MB855 using XDA App

Related

[Q] weird boot loop

ok i just got this hting less then a week ago, and 2 nights ago i was loading some game and the thing crashes. no big deal, boot right back up again. unlocked the screen, got to about the point where the sense weather displays and bam reboot. then even if i left it alone, it would constantly reboot. it got so bad to the point i couldnt even get it into h-boot. so i let the battery die, charged it up then booted it into h-boot and did a factory reset. reset worked fine, got 70% of the way through set-up then bam, boot loop
let the battery die again, factory reset it boot i into recoverymode, and was able to reboot and set it up. used it for about 10-20 mins, started syncing up accounts and stuff figuing whatever i did fixed it. bam, reboot. now im at square 1.
now im in my 14 days to exchange it but every damn store in boston is sold out, and since im an employee of at&t it get least priority to inventory(yes even though i am also a paiyng customer, seems kinda stupid but whatever). and i dont wanna deal with somerhing refurbed if i have to do a warranty swap...
so ANY ideas or help would be great.
waterhurley said:
ok i just got this hting less then a week ago, and 2 nights ago i was loading some game and the thing crashes
Click to expand...
Click to collapse
When you wiped and restarted, did the device begin to restore your installed apps? I would try a wipe without the device restore, just start it clean.
waterhurley said:
ok i just got this hting less then a week ago, and 2 nights ago i was loading some game and the thing crashes. no big deal, boot right back up again. unlocked the screen, got to about the point where the sense weather displays and bam reboot. then even if i left it alone, it would constantly reboot. it got so bad to the point i couldnt even get it into h-boot. so i let the battery die, charged it up then booted it into h-boot and did a factory reset. reset worked fine, got 70% of the way through set-up then bam, boot loop
let the battery die again, factory reset it boot i into recoverymode, and was able to reboot and set it up. used it for about 10-20 mins, started syncing up accounts and stuff figuing whatever i did fixed it. bam, reboot. now im at square 1.
now im in my 14 days to exchange it but every damn store in boston is sold out, and since im an employee of at&t it get least priority to inventory(yes even though i am also a paiyng customer, seems kinda stupid but whatever). and i dont wanna deal with somerhing refurbed if i have to do a warranty swap...
so ANY ideas or help would be great.
Click to expand...
Click to collapse
I'm with ya. Mine was solid for the first couple of weeks. Now its just a bootloop. Oddly, it was fine while I was on a flight today. Maybe something to do with the radio??
---------- Post added at 01:34 AM ---------- Previous post was at 01:27 AM ----------
And FYI I'm on the horn with HTC who says its a problem with the SIM. I took it out and its working just fine on wifi. Of course they have no resolution and offering to do nothing for me, other than "they're looking into it". It did stop the reboots for me though.
Same problem
I have had the same problem. Taking out the sim worked for a day but now it still reboots. Doing a clean factory reset doesn't work. It will re-boot over and over until it runs the battery out.
HTC said they are looking into it. WTF.
I use mine for wifi only, no SIM...I've been stuck in the boot-loop of death 3 times and the only thing I can do is let it run till dead. Really lame...and I was outside my 14 days.
Best build quality of any tablet I've owned (just about all of them) but it really has quite some bugs.
Thought I would share since I feel the HTC rep is full of BS with the SIM solution.
Sent from my SCH-I905 using xda premium
cramjammer said:
I use mine for wifi only, no SIM...I've been stuck in the boot-loop of death 3 times and the only thing I can do is let it run till dead. Really lame...and I was outside my 14 days.
Best build quality of any tablet I've owned (just about all of them) but it really has quite some bugs.
Thought I would share since I feel the HTC rep is full of BS with the SIM solution.
Sent from my SCH-I905 using xda premium
Click to expand...
Click to collapse
I agree with what you've said and feel that if we can't get some root access and start cleaning this thing up it will not live up to expectations... I'm finding less and less reasons to use it each day.
By the way. back on topic. I've gotten a reboot 4 times today while trying to get the gps to hook up and navigate. and it never has connected!
FYI: They're saying it's location-based now. HTC made me give them all the addresses I was at while it had been rebooting. It's happened to me in Chicago, where I live, and DC over the weekend.
I got this thing for remote administration. It's worthless to me without a SIM card.
AT&T is sending me a free one though. Guess I'll see if it happens on that one.
mattyass said:
FYI: They're saying it's location-based now. HTC made me give them all the addresses I was at while it had been rebooting. It's happened to me in Chicago, where I live, and DC over the weekend.
I got this thing for remote administration. It's worthless to me without a SIM card.
AT&T is sending me a free one though. Guess I'll see if it happens on that one.
Click to expand...
Click to collapse
I just landed in McLean and my device is rebooting like mad unless it's in airplane mode!!!
I've disconnected all mobile data and am connected with wifi only and so far no reboots... Will keep you informed but suggest you attempt same. 2:15pm Still no reboot!! 3:45 turned off airplane mode... rebooted twice already.
10:57pm. No reboots once I got out of DC/McLean area and into Baltimore. Back in Texas now and no reboots since landing and corrected to 4g
My reboot problem solved with workaround - boot in portrait mode
I had what may be a different issue than described in other entries on this thread, but here's my story:
1. Rebooted the device manually (to clear app memory)
2. Touched screen to log in
3. As soon as circle dragged to middle of screen, device reboots
(repeated this many times in frustration, then)
4. pulled SIM Card and microSD card, same issue
5. Put device in portrait mode (HTC logo on right, charger on left)
6. touched screen to log in
7. get to password entry screen.
8. enter password, I'm in!
9. Insert SIM, manually rebooted, log in with Portrait mode, works
10 Insert SD card, manually rebooted, logged in with Portrait mode, works.
11. Manually rebooted, logged in with landscape mode (HTC logo on top, charger on bottom), got instant reboot. Pulled SIM/SD, same thing.
I don't know if it was a bug in the password protection screen or what, but I disabled my password at login and now I only orient it in portrait mode when I boot. Have not had the problem since. Oh and mine is not location-based - It worked forever in Seattle until it stopped working, and also worked in Paris, France until it stopped working. Same location each time - same room even. only change was orientation of the screen for me.
I think all the reboot issues are related to AT&T Sim cards and AT&T apps
Because I unlocked my own and uesing another sim card and I didn't face any rebooting issue
bmw-boy said:
I think all the reboot issues are related to AT&T Sim cards and AT&T apps
Because I unlocked my own and uesing another sim card and I didn't face any rebooting issue
Click to expand...
Click to collapse
I swapped devices and will see what happens when I travel tomorrow... As for the ATT apps, unless you have root you can't pull those and if you do have root... Please share it with the forum.
Sent from my HTC PG09410 using XDA App
ATT Intruder said:
I swapped devices and will see what happens when I travel tomorrow... As for the ATT apps, unless you have root you can't pull those and if you do have root... Please share it with the forum.
Sent from my HTC PG09410 using XDA App
Click to expand...
Click to collapse
I hope to have root but i unlocked my device t use it with another SIM
Good times... now I have two of them right next to each other rebooting - my replacement and my old one. I even activated a new sim...
This is getting frustrating
mattyass said:
Good times... now I have two of them right next to each other rebooting - my replacement and my old one. I even activated a new sim...
This is getting frustrating
Click to expand...
Click to collapse
It is entirely location based. Last week I was in McLean VA. My device was in constant reboot. When I left and was closer to Baltimore it was fine. In Austin over the weekend... No problem. This week in Nashville... No reboots at all. I'll be in DC next week and am sure it will reboot.
Sent from my HTC PG09410 using XDA App
Hey all,
This request may sound odd, but could you list out the last time ur device rebooted and in what city?
I'm in Dallas and my tablet stopped rebooting over the weekend.
Radarscratch said:
Hey all,
This request may sound odd, but could you list out the last time ur device rebooted and in what city?
I'm in Dallas and my tablet stopped rebooting over the weekend.
Click to expand...
Click to collapse
Reboot last Friday in the Tyson's Corner area of VA.
Sent from my HTC PG09410 using XDA App
Mine magically stopped the crazy reboots tonight. No update or anything. In Chicago and confirmed with another guy in Chicago on another forum that his stopped as well
Hmmm... wonder if it was AT&T
Boot Loop
mattyass said:
Mine magically stopped the crazy reboots tonight. No update or anything. In Chicago and confirmed with another guy in Chicago on another forum that his stopped as well
Hmmm... wonder if it was AT&T
Click to expand...
Click to collapse
. Things that make you go hum....
I have the same problem !! I return it and I bought other one "Unlocked" I thought that will work, but,, still with same problem
i will change the SIM card from at&t to t-mobile hopefully the problem will not occur.
The ones not having or the reboots stopping, are you in a LTE market? Plus you could be a “soft” LTE market. ATT Intruder, Austin is not listed as a LTE market, but does your JS indicate LTE on the taskbar? San Antonio had LTE On since Feb/March. The people having the reboots, might be in markets where they are “lighting up” LTE in beta and those APNs/PSIDs might not be load in those new LTE SIMs cards.
Or, I could’ve been out of the cellular world too long…

[Q] Odd EVO 3D phone issue, might be carrier problem.

Hey All, I'm new to these threads, but I do lurk around and read most posts. I'm having an odd issue with my phones for the past 3 months and no one knows how to fix it so far. I have an EVO 3D phone and I gave my old EVO 4G to my wife so we are on a family plan. So, about 3 months ago we suddenly started to have an issue where if someone calls my phone (EVO 3D) it rings on both mine and my wife's EVO 4G phone. If someone texts my phone it also goes to both phones. My wife cannot call me from her EVO 4G to my EVO 3D phone. When she dials me she hears a automatic message to enter my V/M password. I've been trying to get this resolved with Sprint for the past 3 months and all I get is run around and hang ups. I got to the point where I know I need to speak to a technical manager over at Sprint, but I can never get one on the line. Also, both of my phones are not rooted. I did a factory reset on my wife's EVO 4G, but that did not help. I don't want to reset my EVO 3D as it will bee too much of a pain to restore all my apps and settings/Data.
So, has anyone ever had an issue like this before and if so what steps did you take to resolve it?
I appreciate any help I can get as this is quite annoying and pretty serious as my wife can't reach me by calling me directly, she can only text me and even then it does not always go through.
MaxillS said:
Hey All, I'm new to these threads, but I do lurk around and read most posts. I'm having an odd issue with my phones for the past 3 months and no one knows how to fix it so far. I have an EVO 3D phone and I gave my old EVO 4G to my wife so we are on a family plan. So, about 3 months ago we suddenly started to have an issue where if someone calls my phone (EVO 3D) it rings on both mine and my wife's EVO 4G phone. If someone texts my phone it also goes to both phones. My wife cannot call me from her EVO 4G to my EVO 3D phone. When she dials me she hears a automatic message to enter my V/M password. I've been trying to get this resolved with Sprint for the past 3 months and all I get is run around and hang ups. I got to the point where I know I need to speak to a technical manager over at Sprint, but I can never get one on the line. Also, both of my phones are not rooted. I did a factory reset on my wife's EVO 4G, but that did not help. I don't want to reset my EVO 3D as it will bee too much of a pain to restore all my apps and settings/Data.
So, has anyone ever had an issue like this before and if so what steps did you take to resolve it?
I appreciate any help I can get as this is quite annoying and pretty serious as my wife can't reach me by calling me directly, she can only text me and even then it does not always go through.
Click to expand...
Click to collapse
Find a corporate store and take both phones with you and explain to them. With the phones in hand, they should be able to fix it. Or it could be a google voice issue if you set that up.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
Thanks for moving the post in the right forum, I wasn't sure where to post it originally. Also, I tried uninstalling Google Voice and tested, still the same issue, so that wasn't the problem.
Thanks for the suggestion though. =)
msid?.....
MaxillS said:
Hey All, I'm new to these threads, but I do lurk around and read most posts. I'm having an odd issue with my phones for the past 3 months and no one knows how to fix it so far. I have an EVO 3D phone and I gave my old EVO 4G to my wife so we are on a family plan. So, about 3 months ago we suddenly started to have an issue where if someone calls my phone (EVO 3D) it rings on both mine and my wife's EVO 4G phone. If someone texts my phone it also goes to both phones. My wife cannot call me from her EVO 4G to my EVO 3D phone. When she dials me she hears a automatic message to enter my V/M password. I've been trying to get this resolved with Sprint for the past 3 months and all I get is run around and hang ups. I got to the point where I know I need to speak to a technical manager over at Sprint, but I can never get one on the line. Also, both of my phones are not rooted. I did a factory reset on my wife's EVO 4G, but that did not help. I don't want to reset my EVO 3D as it will bee too much of a pain to restore all my apps and settings/Data.
So, has anyone ever had an issue like this before and if so what steps did you take to resolve it?
I appreciate any help I can get as this is quite annoying and pretty serious as my wife can't reach me by calling me directly, she can only text me and even then it does not always go through.
Click to expand...
Click to collapse
Try going into the DATA menu ##3242# and doing a data profile reset on each device. You won't lose anything, it will just go through activation again. Have had to do it on my OG EVO 4G that I sold to my neighbor. When doing it on one fine, have the other completely powered off. And vice Versa.....let me know if that helped....
pinky059 said:
Try going into the DATA menu ##3242# and doing a data profile reset on each device. You won't lose anything, it will just go through activation again. Have had to do it on my OG EVO 4G that I sold to my neighbor. When doing it on one fine, have the other completely powered off. And vice Versa.....let me know if that helped....
Click to expand...
Click to collapse
Try ##3282#
Sent from my HTC Evo 3D via XDA Premium
tailsthecat3 said:
Try ##3282#
Sent from my HTC Evo 3D via XDA Premium
Click to expand...
Click to collapse
Thanks....Sorry about that.... Was blindly typing
pinky059 said:
Thanks....Sorry about that.... Was blindly typing
Click to expand...
Click to collapse
No big deal
Sent from my Google Nexus S 4G via XDA Premium
Tried the data reset
I have done that Data reset several times while on the phone with
Sprint techs. that's didn't resolve anything. Thanks for the advise guys. Any other ideas?
I say msid. Call them and escalate to someone that isn't a dummy. Then tell them to assign new msid's to each device. It's worth a shot.
Sent from my Google Nexus S 4G via XDA Premium
Actually they tried that too they had me power one phone down assign new MSID and reboot. Done that on both phones still same issue. This makes me thing they got something crossed on their end. Figured I'd post here to see if anyone has ever seen such an issue before. =)
The device MSID values are not correct. Please check them in the data menu or in the about phone menu. Confirm with the Sprint that the numbers on the back end are the ones being pushed out to the devices when doing over the air activation.

Network

i have tmobile and i keep getting no service on top, i dont know what to do, im running ICS OTA, and i flashed the eng hboot now i cant get service.
Is that all you really did? Just flash ENG hboot?
yup, lol. it sucks, called tmobile also, was on stock and they just told me to hard reset.
How did you flash the hboot? Via hboot or some other way? Though that's pretty much the easiet.
yep. i can normally fix anything i do to my amaze, but one minute ill have 4G working next thing it reboots, and i can't connect to mobile network, I switch it on and it only says turning on... and it sticks like that. and sometimes if it reboots it just says no service. like at all. i can Tmobile 4 times now. and yet, nothing. weird.
flashing a different hboot has no effect on your signal.
yesh, i know, just thats weird. It started on saturday, and until now, like when im asleep, it'll turn off service, or it'll reboot by itself, wake up saying send report to HTC, and on top where it has the carrier it says NO SERVICE.
Deleted - Wrong thread
Just reflash a stock RUU or restore your backup if you made one, probably messed some file up by accident, somehow.
yeah, i did that. flashed gingerbread, updated to ics OTA, still being dumb.
alobear said:
yeah, i did that. flashed gingerbread, updated to ics OTA, still being dumb.
Click to expand...
Click to collapse
Open the back of you phone and make sure the contacts are all clean on both the cover and the phone, then try again, if not call tmobile, it's probably a faulty device or something. Never heard of that happening, even after reflashing complete stock.
yeah i know its weird, and i had this device since november, which RUU would you recommend i flash? maybe the one i flashed like you said was faulty,
Once you flash a basic stock, you should be fine, maybe it's a hardware problem, phone fell down anytime lately?
Dark Nightmare said:
Open the back of you phone and make sure the contacts are all clean on both the cover and the phone, then try again, if not call tmobile, it's probably a faulty device or something. Never heard of that happening, even after reflashing complete stock.
Click to expand...
Click to collapse
I have the same problem but ive only installed the leaked Ruu then the official ota so basically my phone is un-adulterated besides the fact that is bootloader unlocked w S=on everything works good but signal sucks where my old MT4G had 3bars (4G) my amaze has one or goes to 2g even an x from time to time, for now im looking everywhere for a fix
Sent from my HTC_Amaze_4G using XDA
yrv_13 said:
I have the same problem but ive only installed the leaked Ruu then the official ota so basically my phone is un-adulterated besides the fact that is bootloader unlocked w S=on everything works good but signal sucks where my old MT4G had 3bars (4G) my amaze has one or goes to 2g even an x from time to time, for now im looking everywhere for a fix
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Is your phone dropping calls? Are you Missing call or text? I doubt it, it's not that the ICS OTA made our signal worse, it's just that they finally fixed the signal itself to show exactly what signal we're getting and not just random numbers, as long as no calls are being dropped, etc. Why try to fix what's not broken?
i finally got everything working except for mobile network, my phone would reboot when i would try to refresh my twitter, i saw a thread on someones mobile network not working, im going to see there.
Do you mean your data isn't working? Check your apn settings, mobile network and data are not the same dude.
nothing was working at first, couldnt call of receive, now i can but mobile network is still buggy.

I'm stuck in 3g what do I do?

Ok I know this my fault in doing this but I just wanna know how to fix this. (If there's a way to fix).
So the other day I was poking around and I made the stupid mistake of flashing one of those oversea roms that's non-cdma. Since then I've restored a working rom and several others trying to get my 4g back up and working w/ no luck. I've called verizon thinking maybe they could reformat it for me or do something to reset my connection. That didn't work. I couldn't tell them the obvious so they weren't much help.
They are sending me a new sim card but I just tried my friends 4g lte sim card in my phone and that didn't work either. I'm pretty sure the one being sent wont fix my problem.
I'm stumped on what to do at this point. I've went into diagnostic mode (##778) but I'm completely lost as to what I'm looking for that controls my connection to 4g.
If anyone has anything they might be able to offer me as to help my situation I would be so greatful. This phone on 3g sucks really bad.
Sent from my HTC6435LVW using xda app-developers app
I'm not sure if this will work but you can try using this app: https://play.google.com/store/apps/details?id=net.andirc.lteonfoff
Then set your preferred network type to CDMA/EvDo/GSM/WCDMA/LTE auto
At this point there's really no way your radio could have been touched. The only way we can even flash a radio right now is through an RUU and I'm pretty sure you can't flash the wrong RUU. The problem is most likely either a software issue somewhere, or perhaps something on verizon's end that got messed up.
What rom are you running? There is an option in viper rom to access HTC's "hidden" menu which has a "select network type" dropdown. I'm thinking that may be what got messed up. I know there's a number you can dial to access said menu on other roms, but I have no idea what the number is.
If you are on viper go into venom tweaks -> misc -> phone info to find that dropdown. If you aren't on viper it may be worth it to flash it and see if that does the trick. I don't know what else to suggest. I would start there.
EDIT: didn't see the post above me but that app brings you to the menu I'm talking about. Not sure if it will work on the DNA though. Also, I have a buddy that was messing around a bunch with his phone and was having the same symptoms and he said he had to RUU and it was fixed.
So I'd say first, try to get to that menu^^^ either with that app or through viperRom, and if that doesn't work flash the RUU
I would flash dsb's stock kernel boot.img and modules package.
Hey I just wanted to say I fell into the same issue. I wanted to try it and flashed the global Rom and wasnt getting anywhere with it :banghead: I RUU'd back and never had 4g again, even after countless attempts and apps and mods... I got a CLNR from VZW and its been going good. I either blame my stupidity or the fault of the phone since I was having issues with the SIM card not being read at random times. Hope this helps.
Sent from my HTC6435LVW using Tapatalk 2
I know this might sound stupid but are you sure the last ROM you flashed has the "4G" icon in the drawables folder lol. It might actually be running 4G but only showing 3G. Have you actually noticed a loss of coverage and speed? You might also want to turn off your 3G functionality and see what happens
Sorry if this sounds ignorant, I'm from Australia and we have only just released 4G and it is not that much better yet until it is covering the population
Hey just to comment on this regardless if it was directed to me or not. When I was going through this problem with no 4g I reverted back to original RUU... So at that time it was a stock image. I even went as far as flashing the stock/rooted flashable obtained through here. Still no good. Speed test results came back with evdo rev 0 speed of approx. 1.3mbps down and approx .60kbps upload all the time.. I even switched the SIM into another DNA and got 4g... This was definately device issue... Hard to say if it was due to my curiosity or device was a defect with the SIM card no reading st various times.
Sent from my HTC6435LVW using Tapatalk 2
kraziekc said:
Hey just to comment on this regardless if it was directed to me or not. When I was going through this problem with no 4g I reverted back to original RUU... So at that time it was a stock image. I even went as far as flashing the stock/rooted flashable obtained through here. Still no good. Speed test results came back with evdo rev 0 speed of approx. 1.3mbps down and approx .60kbps upload all the time.. I even switched the SIM into another DNA and got 4g... This was definately device issue... Hard to say if it was due to my curiosity or device was a defect with the SIM card no reading st various times.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
So how did you get 4G working? I fell into this issue yesterday. I lost 4G altogether. I was able at one point to switch it over to LTE only, but since yesterday afternoon, I haven't been able to at all. I'm currently stuck on 4G and every time I switch it to LTE only, it just gives me an X with the signal bars. I've had 4G in 100% of my area, but I cannot get it to swap back.
I'm getting so frustrated. I tried my SIM in my Nexus, and it, of course, connected to 4G fine.
Do you mean your stuck in 3g? If so the only way I was able to get this to work was go through troubleshooting with VZW and get a replacement device and claim it was defective.
Sent from my HTC6435LVW using Tapatalk 2
kraziekc said:
Do you mean your stuck in 3g? If so the only way I was able to get this to work was go through troubleshooting with VZW and get a replacement device and claim it was defective.
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Yep. I'm completely stuck in 3G. I cannot get it to switch out of 3G at all. The only thing I haven't tried is a brand new SIM card. :/
Are you using *#*#4636#*#* or an app to change to LTE only? I would suggest to change it to the correct one that is mentioned from someone else a couple of posts up.
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kraziekc said:
Are you using *#*#4636#*#* or an app to change to LTE only? I would suggest to change it to the correct one that is mentioned from someone else a couple of posts up.
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I was using that app the user posted for the Thunderbolt. It accesses the same hidden menu. I've been switching it via that app, and it will not connect to 4G at all. Right now it's just sitting there with full bars but no 3G or 4G symbol.
---------- Post added at 11:28 AM ---------- Previous post was at 10:30 AM ----------
Shamrock13 said:
I was using that app the user posted for the Thunderbolt. It accesses the same hidden menu. I've been switching it via that app, and it will not connect to 4G at all. Right now it's just sitting there with full bars but no 3G or 4G symbol.
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Yep. It just stays on 3G. I've taken the SIM out multiple times. I've restarted the phone at least 20 times within the past 1.5 days. I have changed the radio settings. I cannot get it to go to 4G at all. :l
I swapped the SIM to the Nexus to test it and see if I have 4G, and I definitely do. I checked the VZW site to see if it pulled up the Nexus. It did. When I swapped the SIM back to the DNA, it still shows the Nexus. This was yesterday at probably 5 PM when I tried the switch.. :l
I would get the phone relocked, RUU'd back to factory and ask for a replacement. Mention that its not the SIM card because you already replaced it. Ask for a replacement.
Source: I work for tech @ big red.
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kraziekc said:
I would get the phone relocked, RUU'd back to factory and ask for a replacement. Mention that its not the SIM card because you already replaced it. Ask for a replacement.
Source: I work for tech @ big red.
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Sounds good. I'm on an employee account so it should be pretty smooth with their tech support. Also, the only problem I currently am having is the fact that I have the Employee Edition of the DNA so I don't know if they're going to send me another red one since they've been out of stock with that one since like the second day it was available. I'll call them in a little bit here. I'm trying to back up everything before I RUU and what not.
I hope there is a thread somewhere for me to follow step by step. Question! Do you know if relocking it takes off that Tampered logo?
yeam same thing. at first they told me they didnt have any employee edition replacements. I would ask them or wait until they have one because my replacement has a red back w/o a serial number. :what:
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---------- Post added at 12:27 AM ---------- Previous post was at 12:25 AM ----------
it doesnt take off tampered... you have to RUU back to factory ... there is a ruu through one of the forum topis under development for the dna
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kraziekc said:
yeam same thing. at first they told me they didnt have any employee edition replacements. I would ask them or wait until they have one because my replacement has a red back w/o a serial number. :what:
Sent from 1 of Many Android Devices
---------- Post added at 12:27 AM ---------- Previous post was at 12:25 AM ----------
it doesnt take off tampered... you have to RUU back to factory ... there is a ruu through one of the forum topis under development for the dna
Sent from 1 of Many Android Devices
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Ugh.. Fantastic. Did they offer you a different phone in return? I might just switch over to the Note 2 or 8x EE if that's the case. :/*
Do I follow this? I don't understand how to load that RUU then.
Well, I did it finally. I RUU'd the device, and it's still stuck in 3G. I cannot get it out of there. So I'm going to call them tomorrow and see what they can do for me.
Do you know if they'll offer me the same device or a different one?
Hey, well if you have the employee edition. U will need to send the employee phone along with the wireless charger if you went with regular DNA with the black back..cost difference...unless you get the droid DNA employee edition replacement.
Now as far as the option to get a different
Phone... Probably the junk razr m or windows 8x. . I wouldn't count on anything besides this as the option though.
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kraziekc said:
Hey, well if you have the employee edition. U will need to send the employee phone along with the wireless charger if you went with regular DNA with the black back..cost difference...unless you get the droid DNA employee edition replacement.
Now as far as the option to get a different
Phone... Probably the junk razr m or windows 8x. . I wouldn't count on anything besides this as the option though.
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Really? I was hoping they would say the Note 2, and I would be happy. Then again, I really want to try that 8X though with Nokia and Verizon going to announce a new phone soon, I'd be better to hold off I think..
Anyway, I'm going to see what they can do for me when I give them a call. While I like this phone, I just hate that I can't make it 100% stock AOSP, and the battery life is so mediocre.
We'll see what happens. >_<
When I was having the issue I was hoping for Note 2 as well...
Goodluck. Let me know how it goes...
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4G issues since Cloudy rom....any ideas?

So a few days back I decided to install cloudy and messed with the build.prop a little bit. I was having 3g and roaming issues so I decided to try jasmine v2. Same issues there as well. Then I went back to v1.1 and now I'm back on fully rooted stock. My problem is if I fully pull the battery, wait a few seconds, and then boot back up I am able to get 4g for about 10 seconds or so, after which time the phone always mysteriously jumps back to 3g and never leaves from there. Seriously weird. While I was having the issues with Cloudy I dialed *228 because I read something about updating the preferred roaming list (and looking back I realize I shouldn't have done this!), but I always get 4g for a few seconds after booting up still...it just always goes away. Anyone have any useful suggestions?
I'd stop by a verizon store or give them a call and get a new sim card.
ohlin5 said:
So a few days back I decided to install cloudy and messed with the build.prop a little bit. I was having 3g and roaming issues so I decided to try jasmine v2. Same issues there as well. Then I went back to v1.1 and now I'm back on fully rooted stock. My problem is if I fully pull the battery, wait a few seconds, and then boot back up I am able to get 4g for about 10 seconds or so, after which time the phone always mysteriously jumps back to 3g and never leaves from there. Seriously weird. While I was having the issues with Cloudy I dialed *228 because I read something about updating the preferred roaming list (and looking back I realize I shouldn't have done this!), but I always get 4g for a few seconds after booting up still...it just always goes away. Anyone have any useful suggestions?
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hawkswind1 said:
I'd stop by a verizon store or give them a call and get a new sim card.
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Click to collapse
I might be stuck doing this, as since Cloudy I've tried Jasmine 2.0, 1.1, the stock root deodex rom by Beans, all with normal wipes and advanced wipes prior to flashing. Lol I even used my Verizon to temporarily switch my phone line to an old crappy non-smartphone I have laying around and then back to the G3 thinking maybe possible that could somehow "restore" proper programming or something, all with no dice! Needless to say, it was a late night at that point.
Then I got to thinking, that maybe the full restore guide here on XDA (that I've used before) might do a more "full" restore than simply flashing a new rom. So I did that, and so far my issue appears to be fixed! More testing is still needed at this point, but if there's anyone who comes across similar issues, you might try that. I'll report back once I know for sure if this was the solution. Thanks!
You don't *228 a 4G phone, they update their PRLs, on their own, on boot. You may have fried your SIM card.
spotmark said:
You don't *228 a 4G phone, they update their PRLs, on their own, on boot. You may have fried your SIM card.
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Yep...as the OP clearly says, looking back I realize I shouldn't have done that It didn't hurt my SIM card.....I'm not an expert by any means, but I feel like something must have somehow gotten seriously borked with the radio or something, I really don't know - all I know is using the "full restore to stock" instructions with the .tot and LG flash tool, everything is back up and running great again. Figured I'd share my experiences on the off chance anyone else has any similar issues!
So, have you re-done all the work to reinstall Cloudy ? If so, did the 4g to 3g drop problem return ? I am not sure from following thus threading the problem was with Cloudy.
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spotmark said:
You don't *228 a 4G phone, they update their PRLs, on their own, on boot. You may have fried your SIM card.
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trent999 said:
So, have you re-done all the work to reinstall Cloudy ? If so, did the 4g to 3g drop problem return ? I am not sure from following thus threading the problem was with Cloudy.
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I'm not sure exactly where the problem came in, whether from Cloudy or not, but I'm not refreshing it to find out lol, as I was still having definite drop to 3g and never return problems, along with it saying I was roaming during those times. I'm just gonna stick with the stability of the rooted stock US rom for now

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