Gamestop Asus Transformer Prime Keyboard Dock release date pushed back again. - Asus Eee Pad Transformer Prime

First it was 12/6/11. Then 12/13/11. Now 12/19/11.
I pre-ordered the keyboard dock online, in hope that I would receive it well before my in-store reserve on the Transformer Prime. For how much effort(research, reserve/funding) I've had to do, I really would have liked to have the Prime tablet & Prime dock by the 20th. It looks like that isn't happening. What annoys me most is that Gamestop just keeps changing the dates without notifying. I honestly believe that they knew they had no intentions of honoring the previous release dates. At times I feel like giving up on all of this. For 649.99, I think we deserve some updates as to what to REALLY expect.
I wouldn't be surprised if they push it back again without notification on the 19th. If they do I'll pass on the Prime until I can find it on the shelf with dock. If January comes and I find myself without the Prime & dock I will hold on to my money until another manufacturer who actually wants my money is ready to do business.

Getting sick of all this waiting and BS and lying and horrible tactics from asus... I'm just going to stick with my ipad2 for now.
in 2-3 months better tablets will be out and even the Sony Vita..
Ipad 3, Ipad Mini, Xoom 2, Samsung Note, Acer Prime, and even a 7 inch asus tegra 3 device is suppose to be releasing sometime in the next 3-4 months...
For me all this crap about release dates, defects, no word from asus and retailers just changing the dates on the date its suppose to ship is too much. Asus has provided too little too late IMO.
http://www.washingtonpost.com/busin...day-shoppers/2011/12/09/gIQA4U3SiO_story.html
http://www.washingtonpost.com/busin...-in-february/2011/12/09/gIQA0IC2hO_story.html

I already have an ipad2 as well. I demoed the Prime again yesterday because I was close to the one and only Gamestop(7 miles away) that does reserves in my area. One of the things that impressed me was the Killer whale battery live wallpaper. While scrolling on the home screen I noticed there was noticable lag with the live wallpaper enabled. I even bumped it up to the performance mode. Same lag.....boooo. You'd think a Quad core with a companion core would be able to handle the live wallpaper w/o lag. I guess not.
With all the dates Gamestop has pushed back without notice on the dock and now knowing in advance that I will not be receiving both by the 19th I am seriously second guessing canceling both of my reserves....and with no official word from Asus to keep the retailers in line I find myself looking to the forums for answers......lame.
The more we all sit in disarray the more I find more things I don't like about the Prime & Asus. I've already had a bad experience with their customer service when I owned a G73JH. Now I own a maxed out Alienware M18x with 580M SLI/2960XM with no problems.
Can someone please say something to stop me from throwing in the towel. I really want to hang on but with nothing to go on.....I don't know how long I can manage on my own To make matters worse a Gamestop manager told me that they received word that they will not have enough to go around by the time the 18th/19th comes around and that some will get their tablets in early January. I asked the manager when are they going to notify the people who reserved the Prime, not to expect the tablet until January and the manager said most likely on the 19th.
It's not fair for a retailer to hold on to our money/willingness to do business, knowing in advance that they are not going to honor the release date for whatever reason.

it sucks so bad i want my prime now

You should all throw in the towel so that I can get mine for sure.

Honestly, I think whole "OMG I have to wait X more days to get it" is prety childish. It's a tablet, not a life saving medication. If you have iPad already, I am sure you can wait a little bit more. Besides, if you are getting it from gamestop, and with tablet release on 19th, why would you want a dock earlier?
I am typing this up on iPad 2 right now. I am getting prime as well. If it's delayed few days, so be it. You won't see me on the ledge, with people under screaming DON'T JUMP!
As for laggy screen swipes, it's a common thing with honeycomb. We all know about it. Try any honeycomb tablet and it will be the same. Its a fact that honeycomb will never be as smooth or fluid as iOS. I am not a fan of iOS but I have to give it credit when credit is due. ICS may change that, but again, I think its foolish to dismiss a device because screen transition is few FPS short. Consider other capabilities. For example, I won't be able to pair my ps3 controller and play emulators while connected to a tv in a hotel room with iPad 2. Am I willing to sacrifice some fluidity for it? Absolutely. How about never to deal with atrocity that is iTunes?
Anyway, most people won't care if you get it or not. I would be with them. But if you do not get this device, at least have a good reason not to get it.

In no way am I knocking you, but there is already a thread about GameStop here. I'm guessing you wanted everyone to see your post though, but still. That aside, I have to agree with Meanee that a lot of people are starting to take this a little too personally. This isn't the first and won't be the last product that has a messy launch. Will I be disappointed if I don't get my TFP before Christmas sure, but it is what it is. As far as the dock date being pushed back. It honestly hasn't been. Lets be realistic, they moved the Prime itself to the 19th. You heard of all kinds of delays and possibilities of after Christmas releases, I would think it's a sign of relief that the release date of the dock got moved to the same date as the tablet itself. At this point I understand everyones frustration, but if we haven't realized it, it should be at Asus and really not anyone else. They obviously planned to release their tablet already and ran into unforseen problems. The part that makes it worse is their lack of communication on the matter and pretending as if everything is going ok. We all forget that these retailers purchase this inventory from Asus so they are loosing out just as much as we are.

I agree with cordy, When there is something actually released then we can complain about it. Gamestop has moved there dates, but the last one was right after the Dec 1st announcement and they haven't changed it since. So far every Gamestop store has claimed a Dec 19th release if you pre-ordered early. There are no signs of it being delayed until there systems change from stating the 19th. Like others have said, there customer service SUCKS, but you are the one who pre-ordered from them. I am tired of seeing useless posts about "Will it be delayed, I can't get it for christmas, Has it been delayed, I am mad about what color and the reference to the iPad in every other post". I know it's a crappy situation on not knowing the date of release, because I am pre-ordering it from gamestop as well. Once someone has hard evidence that a particular vendor has delayed something or changed or modified something, we need to stop cluttering up this forum by creating new threads on stuff that is already stated in other threads. There is at least 5 gamestop, newegg, bestbuy, etc... threads on the same things. My rant is over....
So.... I also agree that we deserve actual dates of release from Asus themselves and not third party sites claiming they spoke with Asus. If they are going to delay it, let us know. I might be mad at first, but I rather find out earlier than on the 17th. Gamestop, like every other place, is just following suit from what Asus is telling them. They can't change the launch dates or just sell them once they receive them. It's like every other product out there. It's Asus's fault for doing this, but I rather have a more stable product and wait another couple of weeks since I will have this tablet for a long time. I don't have the cash to always update when the next greatest and latest comes out. So if it comes out this month or next I would be willing to wait. It would be nice to already have it in my hands though.

You all can kick and scream, but I have my reasons, defects, horrible customer service, yet to be an offical release date.
And other better tablets coming out right around the corner. Im sure those that do get the transformer in jan will be happy with it, but im also sure that in a few months you will be regretting it, expecially if the first batch has defects.
I also found an article that says the weak wifi isnt a defect at all but a design flaw. When asus tried to copy the ipad and make the back metal they forgot one major detail.. the plastic apple logo which has the wifi antenna right behind it, the prime is just all metal thus making the wifi signals it can receive very weak compared to the TF101 and any other tablet.
So grown and grunt all you like, I have my reasons why. I wont be cancelling my order, just selling it for profit when it finally does arrive.

jleewong said:
You all can kick and scream, but I have my reasons, defects, horrible customer service, yet to be an offical release date.
And other better tablets coming out right around the corner. Im sure those that do get the transformer in jan will be happy with it, but im also sure that in a few months you will be regretting it, expecially if the first batch has defects.
I also found an article that says the weak wifi isnt a defect at all but a design flaw. When asus tried to copy the ipad and make the back metal they forgot one major detail.. the plastic apple logo which has the wifi antenna right behind it, the prime is just all metal thus making the wifi signals it can receive very weak compared to the TF101 and any other tablet.
So grown and grunt all you like, I have my reasons why. I wont be cancelling my order, just selling it for profit when it finally does arrive.
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Not knocking you do what you have to do. But this article you're referring to, is this someones personal opinion or did they do a teardown of the Prime and actually locate where the antenna is located? After that, Asus might not be as big as Apple but I'm sure their R&D isn't that ignorant to not realize where Apple placed their antenna and why it was placed there. Just saying.

jleewong said:
You all can kick and scream, but I have my reasons, defects, horrible customer service, yet to be an offical release date.
And other better tablets coming out right around the corner. Im sure those that do get the transformer in jan will be happy with it, but im also sure that in a few months you will be regretting it, expecially if the first batch has defects.
I also found an article that says the weak wifi isnt a defect at all but a design flaw. When asus tried to copy the ipad and make the back metal they forgot one major detail.. the plastic apple logo which has the wifi antenna right behind it, the prime is just all metal thus making the wifi signals it can receive very weak compared to the TF101 and any other tablet.
So grown and grunt all you like, I have my reasons why. I wont be cancelling my order, just selling it for profit when it finally does arrive.
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If I get the Prime in January and then another tablet with a higher res screen, a better CPU, a better GPU, and a keyboard dock with everything The TFP dock has arrives in February then I might regret it. However, I don't see that happening. Do you?
I admit though that I am a little worried about the WiFi issue. I would love to see a teardown soon. We definitely need more people with review copies of these things to do some more in-depth testing of the WiFi. Was it just those two devices or have most reviewers just not noticed off and on WiFi problems? Sorry if this is off-topic but this thread was sort of unnecessary to begin with.

jleewong said:
You all can kick and scream, but I have my reasons, defects, horrible customer service, yet to be an offical release date.
And other better tablets coming out right around the corner. Im sure those that do get the transformer in jan will be happy with it, but im also sure that in a few months you will be regretting it, expecially if the first batch has defects.
I also found an article that says the weak wifi isnt a defect at all but a design flaw. When asus tried to copy the ipad and make the back metal they forgot one major detail.. the plastic apple logo which has the wifi antenna right behind it, the prime is just all metal thus making the wifi signals it can receive very weak compared to the TF101 and any other tablet.
So grown and grunt all you like, I have my reasons why. I wont be cancelling my order, just selling it for profit when it finally does arrive.
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Yes I guess that's why the issue was fixed by giving the reviewers a new device... Sounds totally logic to me...
If you don't care for the Prime anymore, just get off here and stop trolling.

jleewong said:
You all can kick and scream, but I have my reasons, defects, horrible customer service, yet to be an offical release date.
And other better tablets coming out right around the corner. Im sure those that do get the transformer in jan will be happy with it, but im also sure that in a few months you will be regretting it, expecially if the first batch has defects.
I also found an article that says the weak wifi isnt a defect at all but a design flaw. When asus tried to copy the ipad and make the back metal they forgot one major detail.. the plastic apple logo which has the wifi antenna right behind it, the prime is just all metal thus making the wifi signals it can receive very weak compared to the TF101 and any other tablet.
So grown and grunt all you like, I have my reasons why. I wont be cancelling my order, just selling it for profit when it finally does arrive.
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Dude you are totally trolling, just buy it and sell it and stop making posts on the forum. this is like the 18th thread that you have trolled in and have been pointed out in for doing so. Go enjoy your iPad2, and wait till like next christmas for the next best thing. It sounds like you will never be happy with anything except the iPad or something that is perfect with NO issues whatsoever that meets your "gaming" needs. So please stay away from the TP thread!!!! Oh and have a nice day

Wow!! Most of you guys are seriously patient without anything to really go on. Hopefully these units will ship problem free on the 19th and I can join the ranks.

skygunner27 said:
Wow!! Most of you guys are seriously patient without anything to really go on. Hopefully these units will ship problem free on the 19th and I can join the ranks.
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Hopefully we europeans get any release "hint" at all...

Related

So... with this bad news

who's cancelling? who's waiting for the next big thing? who thinks that the eee pad is still worth the wait?
i basically want you to pat me on the head and tell me everything's going to be ok. Even though its most likely going to be delayed, its still the tablet to get.
People overreacting..lmfao
Everything will be alright unless you feel like waiting till march-april at earliest for another new quad core. Probably more like may-june
Sent from my MB860 using XDA App
Thinking about just sticking with the TF101 that I already have, since there's really nothing wrong with it.
What I really need is a new phone to replace my OG Droid, but the Galaxy Nexus situation on Verizon is equally a mess and I'm kind of considering just getting a Droid RAZR instead. I'm pretty fed up with all these premature product announcements followed by indefinite setbacks.
OMG the sky is falling! Hide yo' kids, hide yo' wife! Ausus be raping airbody up in hea'
Some people crack me up. You guys need to chill out. There will not be a competitor to the prime for at least two months.
RussianMenace said:
OMG the sky is falling! Hide yo' kids, hide yo' wife! Ausus be raping airbody up in hea'
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yo dawg. that's my line. check the sig
Seriously... the Prime forum on here seems to be full of kids or something.
RJM77 said:
Seriously... the Prime forum on here seems to be full of kids or something.
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agree, seems that they just like to preorder and talk about new products. And after some weeks they start finding bad things and cancel there orders and wait for the next new super mega gadget that they can hype and preorder and then cancel.
That sort of people never buy anything, they just like to talk and show the world how smart and cool they are. They are just BIG trolls sitting in there rooms with dreams and fantasy and believe all that written on the Internet.
Asus Prime will be the best tablet for months.
First in the summer other manufacturers will have there products for sale not any sooner.
Phone vs Tablet - Late Binding
Here's my stance.
My OG Droid is on it's last legs (but still quite usable with CM7 on it). I have a few more months even. But I have my eye on the Galaxy Nexus, being released Dec 15 (maybe).
I had an Acer 10 tab, which I really liked, but returned to Costco because of microphone problems and seeming lack of Acer commitment to tablet space. So I decided to wait instead for TP. Currently have one on order from BB, release 12/18.
So my current scenario is to receive replacement tablet week of Dec 19-23, and hold off on phone for a couple of months.
But if the wifi problem with TP are serious, or BB surprises me with a delay, or there is a REALLY good deal on Galaxy Nexus, then I'll cancel TP order and do the phone first, tablet later.
I'll make the decision with more data in about a week. The trick now is not to fall in love with any scenario.
The people who cancel I bet will buy it when its in store.
its a daycare for kids here on this forum. Keeps em outta trouble.
tdrussell said:
There will not be a competitor to the prime for at least two months.
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This is probably realistic. I'm guessing from leaks there are at least two quad-core tablets well in to development that will be announced on January 10 at CES. To see them on the market 30 to 45 days later is plausible. Other than the Teg3 and dock there's nothing unusual about the Prime. Other manufacturers, most with more R&D resources, haven't been eating bon bons since Nvidia announced Teg3 and Asus starting making noise about wanting to be first to market with a quad-core tablet.
The dock is what interests me about the Prime, though: I'm interested in it because I think a device which can be closely integrated with a keyboard will be much more useful than a tablet alone. So I'm not changing my allegiance right now. If I didn't buy a Prime, I'd probably buy no tablet unless anyone else comes out with something equivalent.
Mithent said:
The dock is what interests me about the Prime, though: I'm interested in it because I think a device which can be closely integrated with a keyboard will be much more useful than a tablet alone. So I'm not changing my allegiance right now. If I didn't buy a Prime, I'd probably buy no tablet unless anyone else comes out with something equivalent.
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This works incredibly well and doubles as a protective case. You can also lay the keyboard flat and the case doubles as a stand. The Asus keyboard adds additional battery life but other then that it accomplishes the same function. It's very pricey though.
http://www.pcworld.com/businesscent...case_provides_good_typing_and_protection.html
Can someone give me an update...what is the bad news?
Sent from my Nexus One using XDA App
BarryH_GEG said:
This works incredibly well and doubles as a protective case. You can also lay the keyboard flat and the case doubles as a stand. The Asus keyboard adds additional battery life but other then that it accomplishes the same function. It's very pricey though.
http://www.pcworld.com/businesscent...case_provides_good_typing_and_protection.html
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No track pad, no extra battery, no extra ports... The TF dock is way better, IMO, and worth the $150 extra. I love my TF101 - wouldn't even consider buying anything but the Prime at this point.
DarsVaeda said:
Can someone give me an update...what is the bad news?
Sent from my Nexus One using XDA App
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Yea id like go know what the bad news is as well?
Sent from my EVO 3D w/ Tapatalk
xPSYCHOTRONx said:
Yea id like go know what the bad news is as well?
Sent from my EVO 3D w/ Tapatalk
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Basically it looks like the Transformer Prime is going to be delayed due to Wi-Fi issues, which several different sites pointed out. Still just a rumor though.
http://legadgeteer.com/asus-transformer-prime-delayed-until-after-christmas/1430
Danishswag said:
Basically it looks like the Transformer Prime is going to be delayed due to Wi-Fi issues, which several different sites pointed out. Still just a rumor though.
http://legadgeteer.com/asus-transformer-prime-delayed-until-after-christmas/1430
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That site your referenced is the 5th different site I have seen today that has referenced the Phandroid article as the basis of creating there article. I wish sites would actually try and find out if it is real or not by calling the company before they start spreading more rumors. Apparently 2 people on this site has called Asus and they still claim there is no delay and the Dec 19th date still applies for the US, but that's taking there word that they called and talked to knowledgeable reps on the phone.
xPSYCHOTRONx said:
Yea id like go know what the bad news is as well?
Sent from my EVO 3D w/ Tapatalk
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DarsVaeda said:
Can someone give me an update...what is the bad news?
Sent from my Nexus One using XDA App
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By bad news, I'm assuming (after reading the other threads) the OP meant:
The recent revelations that some review units to big review sites had WiFi strength issues (weak wifi connections). http://forum.xda-developers.com/showthread.php?t=1385391
While this is a confirmed issue in some test units, it has also been confirmed that other test units to other big review sites are NOT suffering this issue. The bad news is that there is a possibility the Prime shipment (OR availability) may be delayed until after the much "confirmed" date of the 19th so that Asus can fix this wifi issue. If this wifi issue is NOT in the hardware BUT in the software (is this related? http://forum.xda-developers.com/showthread.php?t=1384034 ), then there is the strong possibility that there may be nothing to worry about and that the 19th is the confirmed date (and thus no bad news).
A major Canadian retailer/seller (NCIX) has emailed buyers telling them that a hardware/related issue is prompting Asus to delay ALL shipments of the Prime until the issue is solved http://forum.xda-developers.com/showthread.php?t=1384870
A lot of people are viewing this as bad news, while others think this is simply NCIX giving a fake or typical marketing answer to make sure the buyers do not run off to the competition.
It seems majority (or all?) such news of cancellations due to hardware issue OR "confirmed" shipment delays have been based on those NCIX emails. No one knows for sure if what NCIX is saying is true, if it's something related only to NCIX shipments, or if the confusion behind the release dates is indeed because Asus is scrambling to fix the hardware issue WHILE making sure the retailers (at least BestBuy, Newegg, Gamestop, Amazon, etc in the US) do not open their big mouth about any Prime problems like NCIX did.
Check the Gamestop thread ( http://forum.xda-developers.com/showthread.php?t=1374761 ): people called yesterday and today, and they're getting more firm answers that the Tablet WILL be released on the 19th. I'm going to call Gamestop right now and find out the date I can pick it up (and will post in the Gamestop thread).
Online stores from my country date it mid January since it became available. No changes so far.

So how many Prime tablets did Asus actually ship to the US?

Was it less than 10,000? This is utterly ridiculous.
I remember back when the PlayStation 2 debuted in 2000 and Sony shipped only half of their projected 1 million units for launch, and it was mad crazy trying to find one, you had to be at the right store at the right time that wasn't taking only pre-orders to get one.
Fast forward to today with Asus Transformer Prime it's like barely any store have one. Worst launch of a new product in history IMO.
I swear had this not be the only Android tablet with the highest specs I wouldn't be clinging on to wanting one this long. But sadly all the other alternative tablets fall short on the specs.
Idk probably that number!
But idk anyone who has gotten a 64gb they are saying January (amazon)
Sent from my PC36100 using Tapatalk
I dont think its time to go "OMFGWTFBBQ" over this yet. Asus's statements have always said things to the effect of "we plan to start shipping units on the X day." They never said anything about fulfilling every kids want and need across the planet by day 1 of product launch.
Yes, it does suck that its not overstocked everywhere ready to go for everyone and their brother with enough extra supply for everyone to buy a second unit as a fallout backup unit, but they never really got all crazy with it. I think their aim has been to make sure the product stays quality, and to start opening the product flow pipelines this week, which they are doing.
the_game_master said:
Was it less than 10,000? This is utterly ridiculous.
I remember back when the PlayStation 2 debuted in 2000 and Sony shipped only half of their projected 1 million units for launch, and it was mad crazy trying to find one, you had to be at the right store at the right time that wasn't taking only pre-orders to get one.
Fast forward to today with Asus Transformer Prime it's like barely any store have one. Worst launch of a new product in history IMO.
I swear had this not be the only Android tablet with the highest specs I wouldn't be clinging on to wanting one this long. But sadly all the other alternative tablets fall short on the specs.
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I am Right there with you its down right shameful how this has been handle ..et alone turning would be buyers away i thought long and hard yesterday about just getting another tablet but my Gf told me to stay with it because ive already been waiting so long
Yup I feel the exact same way.
I really don't want to get something else. This is my first tablet because I've been waiting for something I really like.
But with a seriously flawed release plan, Asus has pretty much told me, "Sorry, we're not interested in your business."
I will NOT cancel my order until there is no more hope for me getting it before I leave back overseas on Dec. 29.
Come on people, its not like Asus doesn't want you to have the device before Christmas. I'm sure they tried their hardest to get these things out, but ran into lots of issues on the way. I do agree that Asus should of been more upfront about what was happening. Asus certainly isn't saying they're not interested in your businesses and they will be shipping these things out as quickly as possible.
If I wasn't so Anti-Apple, I would have cancelled this order a long time ago. How can the Android tablet market possibly ever grow in numbers with a launch like this??? Things like this really make me question my judgement in choosing a tablet, but I still think Android as a tablet platform would be more preferable for my needs than going with Apple, and its locked down platform.
I just am concerned for the future of the Android tablet market... If future launches from other companies go like this one, Apple will be laughing its way to the bank, even more than it is doing right now.
This would be a shame.... the Asus Transformer prime, and all of the Android Tablets coming out next year, have the potential to definitely compete against whatever apple brings. Let's hope Asus gets these out quickly, and in large quantities.
I think they shipped 4
no wait 3
yes 3 is the number.
also holy crap you people complain like woah. These are what they call "white people problems"
veggicide said:
Come on people, its not like Asus doesn't want you to have the device before Christmas. I'm sure they tried their hardest to get these things out, but ran into lots of issues on the way. I do agree that Asus should of been more upfront about what was happening. Asus certainly isn't saying they're not interested in your businesses and they will be shipping these things out as quickly as possible.
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Gotta agree with you. They obviously seriously screwed up by not making a pre-Christmas release of a decent size and you can be sure that they're not happy about it.
The problem I have with them is the almost complete silence on the matter. For that there is no excuse. They knew that many of us were purchasing this for Christmas so they should have been up front when they knew they weren't going to be able to fulfill pre-orders.
Update: Pre-orders for the #TransformerPrime starting to be fulfilled this week. Inventory set to reach normal levels in January
http://twitter.com/ASUS
the_game_master said:
Was it less than 10,000? This is utterly ridiculous.
I remember back when the PlayStation 2 debuted in 2000 and Sony shipped only half of their projected 1 million units for launch, and it was mad crazy trying to find one, you had to be at the right store at the right time that wasn't taking only pre-orders to get one.
Fast forward to today with Asus Transformer Prime it's like barely any store have one. Worst launch of a new product in history IMO.
I swear had this not be the only Android tablet with the highest specs I wouldn't be clinging on to wanting one this long. But sadly all the other alternative tablets fall short on the specs.
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you said it yourself, its the only tablet with the highest spec. why do you think other manufactures aren't making them? they are, but none of them can release them yet, theres not even an official statement yet, because of the time constraint. The fact the asus is able to release them before the Xmas is impressive enough. I know its dissapointing to have an expected release date and got pushed back, i know it sucks when their first shioment fall short. But should them wait till they have enough for everyone and release people are gonna complain that its too late.
Falhawk said:
Update: Pre-orders for the #TransformerPrime starting to be fulfilled this week. Inventory set to reach normal levels in January
http://twitter.com/ASUS
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Again, that could mean late January which is another 5-6 weeks. Amazon says that they won't be able to fulfill new orders for another 4 weeks at minimum.
andyxover said:
you said it yourself, its the only tablet with the highest spec. why do you think other manufactures aren't making them? they are, but none of them can release them yet, theres not even an official statement yet, because of the time constraint. The fact the asus is able to release them before the Xmas is impressive enough. I know its dissapointing to have an expected release date and got pushed back, i know it sucks when their first shioment fall short. But should them wait till they have enough for everyone and release people are gonna complain that its too late.
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Yea, i seriously doubt Asus is sitting on a stockpile of these things and saying, "Let's ruin everyone's Christmas." They are doing the best they can. They are a business, they want to sell these things. I am grateful that they caught the wifi problem and then decided to do something about it. Other companies would have just shipped and not said anything (i.e. Apple and the many bugs that their devices have come out with ala Siri, iphone 4 radio fiasco, and 4GS battery life). Asus wanted the product to be the best possible before shipping and it makes me feel like the device I get will be of the highest quality, even if I don't get it before Christmas.
Yea, I'm dissapointed. But I'm not going to come on XDA and throw a childish hissy fit about it. I do really really really want mine, but come on people, this is a "first world problem."
Go ahead and cancel your orders out of anger. I will happily bump up in the line.
2 Waves, 12/23 and 1/11/2012
htowngator said:
Again, that could mean late January which is another 5-6 weeks. Amazon says that they won't be able to fulfill new orders for another 4 weeks at minimum.
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Just got off the phone with Gamestop where I have my pre-order, the January date is for the 2nd wave of ordered inventory. If you already have a pre-order out there, you "should" as of now, get yours the 23rd, at least this is the word at Gamestop and I assume other retailers are on the same or close to the same schedule.
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Years ago when I was working for IBM, we came out with a very hot Thinkpad/Laptop right before Christmas, the VP massively underestimated the demand, he was fired over it, the money on the table that was lost. I think we can say Asus under estimated the demand. To bad to, the numbers they could have achieved. To have done this right, the pipeline should have been full on 12/1. So here we are, we wait, my last best hope is Gamestop saids my pre-order will be available the 23rd, the first wave, if they don't have it, I think I will default to a new laptop instead.
Those of us who bought the original transformer know ASUS had similar problems with the launch of that product and many feel they didn't learn anything. I think they did but what they forgot was instead of one color with two memory size variations they now have two colors with the same two memory variations, so all the revised plans based on the previous screw up didn't work when they doubled the options. So you get cancelled from one retailer, Amazon because they took too many orders for one color and you cover yours bets by getting the opposite color with another retailer, Best Buy and bam, you lose that one because they had the opposite problem. The introduction of two colors and the missing 64GB versions are the prime, excuse the pun, factors in this screw up. IMHO.
The big test for me now with this shipping fiasco is how well and how quickly they get ICS out.so much for all the "worlds first" claims!
I think we can say Asus under estimated the demand. To bad to, the numbers they could have achieved.
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I don't think it's under estimating demand, it's not like 10K+ users are happy and have their Primes, and countless others are waiting for the 2nd/3rd batches.. they just failed to deliver the product, logistical, technical, marketing, lack of communication with consumers, etc. First batch obviously got pulled back to be reworked.
I'm not certain the demand is outrageous for this product. Maybe just the people who pre-order them (like myself). Stir crazy wanting the device before Christmas. Rightfully I guess, most of the expectations have been set by the retailers and not ASUS. ASUS seems to be trying to "ignore" the problem and not communicate except through third parties and rumor mill. This is 2011, you have to be engaged directly with your customers through social media, twitter, facebook, etc.. but they are 'mostly' silent.
My 2 cents -
If they could of got it in B&M store by Black Friday, week after Thanksgiving, etc.. they'd be selling like hot cakes probably. Horrible launch planning, they tried to hit a date and failed, and it'll cost ASUS with all the upcoming announcements at CES, Ipad 3 rumors, etc..
I'm sure quite a few jobs will be lost over this, marketing/PR, QA, Product Management, etc... they can't be successful if they can't learn how to launch a product. These aren't motherboards, or GPUs where the specs will sell the product, they need to market to the average consumer, and they are failing. Maybe it's different in other regions, but in the US, you gotta really knock it out of the park.
Conduitz said:
I dont think its time to go "OMFGWTFBBQ" over this yet. Asus's statements have always said things to the effect of "we plan to start shipping units on the X day." They never said anything about fulfilling every kids want and need across the planet by day 1 of product launch.
Yes, it does suck that its not overstocked everywhere ready to go for everyone and their brother with enough extra supply for everyone to buy a second unit as a fallout backup unit, but they never really got all crazy with it. I think their aim has been to make sure the product stays quality, and to start opening the product flow pipelines this week, which they are doing.
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Overstocked? Try just "stocked at all'. None of the stores have them.
It's obviously on Asus's end -- probably with their supply chain management. This isn't the first failed launch so no, they don't get a free pass.
See, I don't think consumers would have minded if Asus made a public announcement BEFORE release about delay issues. They left costumers in the dark and even now, we're getting conflicting reports.
A week or so ago they stated 19th was still a go, but that clearly was a bust.
This isn't a small start-up we're talking about -- they have over 110,000 employees! Not one of them could make a public announcement and communicate more effectively? No, that's ridiculous.
jwigginton said:
I don't think it's under estimating demand, it's not like 10K+ users are happy and have their Primes, and countless others are waiting for the 2nd/3rd batches.. they just failed to deliver the product, logistical, technical, marketing, lack of communication with consumers, etc. First batch obviously got pulled back to be reworked.
I'm not certain the demand is outrageous for this product. Maybe just the people who pre-order them (like myself). Stir crazy wanting the device before Christmas. Rightfully I guess, most of the expectations have been set by the retailers and not ASUS. ASUS seems to be trying to "ignore" the problem and not communicate except through third parties and rumor mill. This is 2011, you have to be engaged directly with your customers through social media, twitter, facebook, etc.. but they are 'mostly' silent.
My 2 cents -
If they could of got it in B&M store by Black Friday, week after Thanksgiving, etc.. they'd be selling like hot cakes probably. Horrible launch planning, they tried to hit a date and failed, and it'll cost ASUS with all the upcoming announcements at CES, Ipad 3 rumors, etc..
I'm sure quite a few jobs will be lost over this, marketing/PR, QA, Product Management, etc... they can't be successful if they can't learn how to launch a product. These aren't motherboards, or GPUs where the specs will sell the product, they need to market to the average consumer, and they are failing. Maybe it's different in other regions, but in the US, you gotta really knock it out of the park.
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Couldn't agree more with this. I too don't think that there was that much demand for the Prime in terms of pre-orders (compared to the Ipad for example). After all, I haven't heard a thing about the Prime in the mainstream media. I think ASUS just completely missed their launch target and for some reason thought that if they ignored everyone it would just go away. Not in this day and age.
I think that they could have avoided ALL the negative reaction if they had just communicated with people. I'm fine with the fact that my Prime is late, it's the complete lack of communication by ASUS and all the rampant speculation about release dates that's driving me nuts. The Prime will be ready to ship when it's ready to ship but I would REALLY like to hear from ASUS when it's going to come out. We don't even have a release date for the Prime in Canada....it's become a joke.
jwigginton said:
I don't think it's under estimating demand, it's not like 10K+ users are happy and have their Primes, and countless others are waiting for the 2nd/3rd batches.. they just failed to deliver the product, logistical, technical, marketing, lack of communication with consumers, etc. First batch obviously got pulled back to be reworked.
I'm not certain the demand is outrageous for this product. Maybe just the people who pre-order them (like myself). Stir crazy wanting the device before Christmas. Rightfully I guess, most of the expectations have been set by the retailers and not ASUS. ASUS seems to be trying to "ignore" the problem and not communicate except through third parties and rumor mill. This is 2011, you have to be engaged directly with your customers through social media, twitter, facebook, etc.. but they are 'mostly' silent.
My 2 cents -
If they could of got it in B&M store by Black Friday, week after Thanksgiving, etc.. they'd be selling like hot cakes probably. Horrible launch planning, they tried to hit a date and failed, and it'll cost ASUS with all the upcoming announcements at CES, Ipad 3 rumors, etc..
I'm sure quite a few jobs will be lost over this, marketing/PR, QA, Product Management, etc... they can't be successful if they can't learn how to launch a product. These aren't motherboards, or GPUs where the specs will sell the product, they need to market to the average consumer, and they are failing. Maybe it's different in other regions, but in the US, you gotta really knock it out of the park.
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When you said: "If they could of got it in B&M store by Black Friday, week after Thanksgiving, etc.. they'd be selling like hot cakes probably"
The key word is IF. Not meaning you, but anyone who has been saying "Asus blew it. They should have had this thing out (insert date here) and it would have been a HIT, is just being naive. a) It IS a hit, if not on the scale of Apply or Sony releases. b) ASUS has been busting their ass trying to get this out, and in spite of several setbacks (the wifi issue in one place reported 300 units were recalled, which is a ridiculous number.. more like 3k units I would guess, or possibly ALL unites to test, and reship unaffected tablets) and if ASUS could have had thousands of these ready for Black Friday, you can bet they would have.
I am personally pissed at all the outright LIES that Bestbuy CSR's were telling folks, when they OBVIOUSLY kept selling Pre-orders beyond any commitment of what they would receive. If everyone else could pull the pre-orders, theres only ONE reason Bestbuy didn't - out & out greed and ^%$# the customer business methods.
I have communicated to ASUS that they can NOT compete with the like of Apple, Samsung, or even Motorola when they don't even get the english tranlastions correct in their marketing materials. I personally saw them change the WebStorage Portal page and add corrections I sent in an email.... Small time operators, they don't get that they are peeing in the tall grass with the big dogs now. They need to hire a top Advertising Agency, and Marketing consulting to provide someone with a degree in Language to proffread their silly statements.
I have a Motherboard here that has this on the box: "Rock Solid" Heart Touching" ??? Heart Touching? WTF does that have to do with a high spec motherboard? LOL

Best alternative currently available?

So, I'm getting really frustrated with all of the stuff I've been reading about the Prime. I got mine just before Christmas and it hasn't given me any major problems, a couple of nuisance things here and there. But what I'm worried about is the talk of it being discontinued already, what kind of dev support is this going to get, the possibility of some issues popping up down the road, and the feeling of having paid $500 for a flawed product. I've been holding off from returning it in hopes of some miracle fix coming along or some announcement from ASUS that they'll offer some sort of upgrade for the early adopters. But, as I get close to my 30 day return window closing, i have to consider what to do...
So, if you were going to buy something today that isn't the Prime, what would it be, and why?
Also, do you think my logic is flawed? Should i continue to "wait and see"?
Thanks for your input.
Sent from my Transformer Prime TF201 using xda premium
I returned mine, and bought the original TF-101. It can't match the Prime is processor power, but everything on it works perfectly, and it was $100 cheaper.
There is no alternative. Stop feeding into the rumours n hype. I'd you would take a look in Android developement you would already see we got alot going on. We got root less than a couple days after ICS release. We already have overclocking on the prime. We already have Linux running on prime. Come on now.. Plus most people spreading the rumours don't know jack or even own a prime. There are lots of people without even owning the device taking b.s. and spreading stuff like they know what's going on. Most rumor threads are always false n should be taken with a grain of salt. There are members here out to bash the prime or make it look bad so to try to scare people off from it. READ the positive threads more instead of the nonsense..lol
People will believe anything they read SMH lmfao
I like how you changed it to Discuss..lol.
Rumors of discontinue? Replacements with better model?
The problem here is that talk is cheap, and you need to filter out the signal from the noise. If you're happy with your product, then that should be the informing factor. Technology will always be improving and you just have to jump in where you think is best.
I'm not sorry I returned mine. It's a relief to no longer have the Asus dark cloud hanging over my head. I too am looking for a replacement.
Also, there is another thread here today showing a retailer which has already discounted them to $399. Are the fire sales already starting?
The only reason I could see them discontinuing it would be to release a Prime with a new casing fixing the major issues. If they do this I couldn't see them not allowing Prime owners a swap.
Moothead2 said:
The only reason I could see them discontinuing it would be to release a Prime with a new casing fixing the major issues. If they do this I couldn't see them not allowing Prime owners a swap.
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This.
Either the current model is not being discontinued (most likely), or they're redesigning it, in which case, they'd have to allow people to RMA/swap out the exisiting model.
The original TF101 and dock or wait to see what the equal from Lenovo is like - as I want the dock! Nite well that had my OG not ended up in it's current damaged state, I would not have bought the Prime.
Now if all I wanted was a tablet, I would probably have gotten the TF101 or the Galaxy Tab (either the aging 10.1 or the newer 7.x). The Samsung having had a 3G version that my carrier used to carry would have sinched it, for the same price point as a TF+dock. Nota bene: while the first Gen of Galaxy Tab 10.1 does have a keyboard dock available for like $80, it doesn't have a battery or net book folding feature like the Transformers do.
Sent from my Transformer Prime TF201 using Tapatalk
nyijedi said:
This.
Either the current model is not being discontinued (most likely), or they're redesigning it, in which case, they'd have to allow people to RMA/swap out the exisiting model.
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I hope they do the latter, it would boost their reputation highly after the near-disaster launch for their PR department. They could even gut the old Primes and then just put the main componants into the new casing and then sell them off at a slightly lower price so they will be hardly losing anything. Either way, I'm still pleased with my Prime, the Wi-Fi works decently in my house where I'll be almost exclusively using it and GPS is a non-issue for me anyway.
thomslik said:
I'm not sorry I returned mine. It's a relief to no longer have the Asus dark cloud hanging over my head. I too am looking for a replacement.
Also, there is another thread here today showing a retailer which has already discounted them to $399. Are the fire sales already starting?
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Click to collapse
$100 cheaper is not a fire sale..lol OTA called a Promo
as far as i can tell, the new t700 will have the same specs except the screen res, as long as we have a few good dev's here we should be ok regardless, i would imagine that alot of the roms that take advantage of the tegra 3 and the radio's on the t700 would be easy enough to apply to the tf201 with some tinkering, and like others have said we already got some good stuff going on in the dev section.
if you want to feel better about your prime go and hang out in there for a a bit the general and q&a portions of the forum have become like the weekly world tabloids, running rampant with rumors of 5 legged bat children and the Bermuda triangle of GPS signals....
i'm right there with you, the loss of dev support is more important to me then almost any other aspect of the tablet it's self, i have never bought a device that the manufacture was more prompt and robust then what some dev random dev has come up with in his moms basement, kind of sad when you think about it. that some multi million dollar corp isn't as good as a few guys just hanging on the internet with a passion, seems like HR needs to find guys who love their job....anyways hang in there and we have a 1 year warranty on our product, all else fails hook it up to a car battery and send it back....lol
When mine was running Honeycomb, I was going to return it and wait for the iPad 3. The Prime was slow and apps were closing and unpredictable.
After the ICS update, this Transformer Prime is hummin' like a beast out of Hades. I love it. I just got the keyboard dock, and now it looks like a netbook. LOL.
Anyway, for those with TP issues, keep talking with ASUS so that they can resolve the issues. I have to say that their customer service has been very strong. If this were Apple, they'd be denying there were any issues!
That being said, if you want a table that has no issues and just works, get an iPad. It may lack some of the technological sophistication that the latest Android tabs have, but that is balanced by a very stable platform.

ASUS Technical Support - why bother?

I ordered my TF201 32GB from Office Depot and received it in early January. Unboxed it, turned it on, installed some apps etc. then left charging overnight. Next morning noticed unit was not charged and down to 25% or so. Used another outlet but no improvement. Then froze the power unit as suggested in the forum. Called Asus Technical Support and troubleshooted the unit. CSR convinced it was the unit itself; asked me to ship unit to Texas facility (at my dime of course). 2 weeks later unit was shipped back (took 9 days since it was Fedex Ground from CA to NY!).
Unboxed unit and noticed that battery at 5%! Plugged in and... Nothing. Not charging!! Called ASUS - probably same idiot with whom I spoke the first time. Asked me to ship it back (on my dime) again to Texas but different RMA! Had no explanation as to why the RMA number should be different but I guess whoever they outsourced repairs to does not want to report to ASUS that they did not fix an issue the first time..CSR told me to only ship unit AGAIN. I challenged him that it may makse sense because, god forbid, it may be charger at fault! He said "ok" ship it back too.. thank you very kind of you to keep an open mind MR. ASUS CSR... I also mentioned that it seems unfair I pay for shipping again... so he sent me a Fedex label.. ground of course so 3-4 days to Texas (no ground pick up on weekends) and then another few days for the geniuses at whoever does the repair to figure it out and another 5-6 days to ship back.. so all in all 6 weeks since purchase and I have not used my Prime.. I had bought my wife an ASUS UX21 since she travels a lot for work but I returned it to Amazon for a refund within the 30 day window.. had to pay a fee to return but hey probably saved her (and me) a lot of aggravation.. her Toshiba ultrabook is working just fine thank you very much. Totally frustrated by idiots at ASUS. I cancelled the dock purchase at Office Depot too. As much as I do not like Apple products at least you can find an Apple Store everywhere and get a replacement and/or a technician to take a look and troubleshoot.. and iPads cost the same as a PRIME.. I am done with Asus.. once this is fixed it goes on Craigslist or eBay. Not sure what else I'll get.. anyone want to order my ASUS? It will be cheap.. once I get it back.
This reminds me of an experience we had with an Asus RMA, it was one of their eeePC models (back when they were the hot thing to get). We had to send the device back a total of three or four times before the issue was finally properly repaired. Asus can be kinda poor when it comes to some more obscure RMA situations, I totally understand your frustration.
Sent from my Transformer Prime TF201 using xda premium
Sounds completely understandable on your stance. Unacceptable customer service. Damn Asus, is the RMA place really that bad. Not all are bad experiences but there's been too many bad stories popping up lately. Good luck on choosing new device. As much as i like my Prime, if I had to go through what some people have, I'd give up on them also.
@OP
Why didn't you take it back to Office Depot in the first place? That's why retailers exist, to deal with the customer.
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
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Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
slef2003 said:
Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
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Yes...you heard it right. I previously had the Galaxy Tab and was fairly happy with it's performance (sans ICS). Really wanted to try the TFP...so I returned the GT and got one to try myself even with all of the negativity expressed here. While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts. Sure, the TFP is newer technology than the GT....perhaps I'm just not willing to be one of their beta testers. The GT has been out long enough now to iron out a lot of the wrinkles...plus, ICS is still to come which will almost certainly improve performance.
I'm not slamming the TFP...just wasn't impressed enough with it over the GT to risk being subjected to Asus' tech support should that have been required.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
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Really,
Yours works but you're going to return it because other people have had issues?
Well.. I love my current Prime and I'm waiting on my second to get here next week along with my dock!
Newegg won't even accept my return because the serial number sticker next to the charging port is gone....
They don't care to turn it on and check the serial in settings to match it with the box and warranty papers.
Looks like a lot of us have had bad experiences because of this tablet. I'm waiting for the TF700T but I might be going with another company.
senatorxmg said:
While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts..
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THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
I had a wonderful experience with them. with a new working Prime delivered before I sent mine back.
But then again, I didnt demand a fix or talk like a privileged anus.
demandarin said:
THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
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Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
demandarin said:
Easy as you are right. That is what i said n still feel the same. I ran by serial number by Gary n he told me it was from an early batch n someone would call me. Ill easily take the new hardware revision over older one. Especially if it might mean might GPS might finally work. I never said "I want them to repair mines". Plus although no dropped signals or anything, wifi signal still fluctuates alot. SO if older hardware was never really meant to be shipped out then people on older batch entitled to the upgrade, or sorts. I did pay for this device, Cash, and I do have a warranty. I never had an issue like others been posting. SO ILL TAKE THE MINI UPGRADE IF OFFERED. That's all. Plus from hearing the horror stories from returns like guy with device smashed, I'm not sure if I would even send mines in yet. Especially since overall having no problems. GPS aside. Remember, they are people out there that have GPS working to some extent one way or another. I having seen a lock yet, although I never tried for more than 5 mins n was indoors everytime. I haven't taken my prime outdoors yet. Plus based on my date of final purchase 12/22 I'd be entitled to any possible hardware fixes for GPS since mine is clearly shown to be purchased before they took GPS spec down.
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Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
HB861 said:
.. and iPads cost the same as a PRIME...
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Actually iPad's are $120 more.
received it in early January. so all in all 6 weeks since purchase and I have not used my Prime..
My question is how you figure 6 weeks? How many weeks are there in January if today is the 28th?
On a serious note, why not try to find a charger from Frys or OD or Staples. The ones for the OG TF 101 work and determine if the problem is the charger or not?
senatorxmg said:
Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
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OK, completely understandable then. I see where you really coming from from this post.
As far as your second quote,I'm not really waiting for anything. I was just told my device is one of early one built. Device still works great but if I'm offered an opportunity to upgrade it to newer parts, then why wouldn't I. Lol. It'll make it even better, I would hope. I still love this device and has done everything I've asked of it n more. Only complaint I would have is GPS. I know that's very important to some people and deciding factor whether to keep it or not. For me, its no big deal. Everything is great aside from GPS. Just thankful I don't have issues some others been describing. Kinda makes it hard to believe when your device working so well. But its a given.
One thing though, Asus better step their game up with the quickness. I have a feeling if they don't address the possible issues on prime, their new upgrade model will be a fail LR do worse. As Prime n t-700 basically share all the same internal components. It'll be in Asus best interest to attack these issues head on. ASUS Losing people everyday. They gaining also but still. People with issues want to keep device but won't since some are riddled with issues. Can't be mad for someone wanting to return a device that's not working properly for them.

What should I do? couple days left need opinions(discontinued Prime)

Don't shoot messenger on this one. people believe that the Prime is being discontinued already. This is the Q&A Forum I'm newbie, so I asked here. Figured it was the correct area. Just read this thread and I don't know what to believe. All I know is Asucks wont fix our proven defected primes that we have right now.
http://www.transformerforums.com/forum/transformer-prime-general-discussions/13235-should-i-keep.html#post133813
People are talking about getting their refund while they can. I'm in the same situation but I got until the 22nd. I got the Champagne model with the dock. These docks are suppose to work with the new TF700 with the strip of plastic on the back, So if there isn't a design fault why not make the back of the new tablet the same as the Prime, Its already in production and would be easy for them to keep up production, everyone knows it’s the back causing these issues. on the new one they are fixing it like they should fix ours.
I would even pay shipping they should do this for everyone who spent their hard earned money and waited months after they paid to get this product only to be disappointed in certain things with it everyone who bought a prime should get the back replaced bottom line!!! It should pick up signals just like my galaxy 10.1 or my phone, it’s only fair. I would like to know if the GPS issue where they took that off the spec sheet is what they call in the legal world as "bait and switch" (LAWSUIT?).
Mine isn't too bad other than the Wi-Fi I get signal drops about every 20 seconds and a little light bleed on right side of screen its really minor in 3 small spots all on the right side of the screen the light bleed comes out about the size of a pencil if you laid it right beside the black in those spots actually one spot is about an inch up the other are about a half inch up the screen. That really don't bother me not noticeable unless on completely black screen and the light is turned up real high.
The guys on the forums have taken the back off and everything. It is a very good read but it proves its a default with Asus but they fixed their Primes themselves its a long thread but worth the read. I think this is going to turn into a modding tablet. At least I hope so, maybe I would keep it or buy another one later. The ones that took them apart got rid of the light-bleed by loosening the screws and playing around to just the right amount of pressure. But with the mods they have done with wires hooked up to the WLAN and GPS connections they got a strong signal and pick up satellites so it is an Asus default, they can’t deny it anymore, So hopefully they make a move at Asucks and fast before I have to send mine back for refund once again. I just wish they would own up and fix the Prime; it would save their reputation and make it a really good tablet that functions as it is suppose to.
Another issue is they probably have so many returns I think people that don't know might be getting screwed over because to be honest, actually I think I got a return sold to me as a brand new Tablet from a reputable source Newegg, I know Newegg would not re-box these so it would have to be Asucks and I think this might be Illegal not Newegg but Asus Selling used items as brand new. I think they may be getting returns that look brand new and boxing them up as new, when they were actually used. As far as mine goes it’s not like it came out of the box where you could tell for sure that it was used but it just didn't look in perfect condition like my other tablets I've opened and it’s been many at least over 10, but it’s very nice to be truthful and I couldn't prove if it was used for sure because it looks new, but I just have a feeling they are taking these returns that people are sending back that are opened already, and used maybe a couple times and selling them again as brand new that's just my opinion.
They have to have a giant pile of used Primes somewhere. Maybe down the line we will see refurbished ones but I haven't saw any yet and I know at least 6 people myself that took back open Primes. With slight use that still looked brand new when they were put back in the box. Sorry for such a long post I just wanted to share my experience and I'm going through the same thing. I don't know whether to ship back because I really do like it. Or If I should just wait it out for Acer or Lenovo to release their Tegra 3s, which is also suppose to have 2GB of ram, that's a huge difference in ram, or just keep what I have and hope Asus will make it right with us.
Waiting for the others Acer and Lenovo seems like it will be forever from what I've read they will release in the second quarter. I think I read somewhere that it is also going to be toward the end of the second quarter. I just can’t see myself holding onto this if it is going to be discontinued and if it will never get it fixed. Someone should start modding them the right person with the right skills. Where they will look nice and clean when finished with the mod. They would make a killing if they could get the Wi-Fi and GPS issue fixed with some sort of plexi or acrylic glass smoothed out on the back like the new one or the IPAD.
First: there is enter button on every keyboard. Use it from time to time.
Second: chaging the back to a plastic one isn't easy because it would require changing a lot of the internal construction (which uses the metal back) - at least from what I read.
I know there is an enter button man, see,
I was just in a hurry I had some schoolwork that needed finished. Deadlines.
Anyways I'm not talking replacing the entire back, just a strip on the back plate. You see what I'm trying to explain. Maybe a half to full inch strip across the back with either - epoxy or glued to the metal plating that's already there.
Maybe even get into design cuts, dragons, tribal, your name, whatever you liked cut out of the back plating. using a dremel or something similar, I don't know what you would cut that back plate with but I assume a dremel would work. then have a thin enough sheet of plexi glass or acrylic, then maybe some LED's, to light it up. I don't know if that would mess with the screen viewing though, just a thought that came as I was looking around my room.
Its just an idea I thought of when I looked over at my Modded Xbox to start modding similar to Xbox mods. Like on mine I have designs cut out and LED's, I have a design cut out of the top on the shell of my JTaged XBOX along with extra fans to keep it cool. It just adds another dimension to our possibilities.
I don't think Asucks is going to fix our primes. I bet they got a junkyard full of primes my third one is going back in a couple days. Light bleed, Bad reception from WiFi. If I go to the farthest place in my house, which is upstairs and back through a hallway and into the farthest bedroom, with all my tablets the prime is 30db less reception than the others?
By the way I wasn't trying to be an ass I was just in a hurry, and trying to get everything wrote down before my test. I had an online test that I had to login to. Sorry for the eyestrain!
my dilemma
so i just got my prime in the mail and have the keyboard for it...
and after reading many of these posts and threads i'm left wondering if i should just return it before i even open the fargin box. i'm actually contemplating opening a thread to get a poll going and see the common idea
I understand where your coming from. Its a crazy situation man. I would at least open it and see how it performs you might have one of the "good ones"? I know mine isn't all that good at least my GPS and WiFi, they suck. I can be in the same room walk 10 feet away and it loses a bar and drops a good amount in WiFi analyzer. That's just crazy. I'm pretty sure mine is going back I like it a lot too. Just if it didn't have those issues.
Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
i caved
so they say curiosity killed the cat... luckily this cat seems to have gotten away ok thus far.
http://forum.xda-developers.com/showthread.php?t=1492609
i couldn't get the hyperlink to work properly on this tab but i'm sure i'll get it going in the future.
i'm liking it, in summary to the thread i just tried to link to is about how this one is working.
aside from the gps not getting a signal during a day and night of terrible weather, everything else seems to be going good and i can happily say that i think i got a good one... or rather one that works as it is supposed to.
i doubt i'll ever really need the gps functionality as the wifi can give me bing maps or googe maps or mapquest which can work with a little logical deduction, i'm thinking that even if that just doesn't work, i'm really not going to be swayed away from keeping this thing.
so far... me likey
Yeah I really don't want to let mine go either. I was just wondering does light bleed get worse? I can deal with the WiFi because it is acceptable. GPS don't matter to me. I got a cell for that.
The cell letting me connect to my Prime away from home, that is what is one of the things that is leaning me more toward keeping this tablet. I love that patch, I forget the guys name that got it figured out but, thanks again man. If I keep my cell right beside me the Prime stays on 4 bars but sometimes it drops to 3 bars. I'm on 3G but it seems to work decent. I'm thinking of trying a lighter browser for when I do tether.
Did you have a question hiding in that wall of text?
Light bleed should NOT get worse over time.
Sent from my Transformer TF101 using xda premium
Well... don't sweat it! I've got my Prime a few weeks ago and love it deeply. I come from the 'original' TF101 and I have (had) both with the keyboard dock. Light bleed is the same as with the previous model (little better). GPS, nah who uses THAT on their tablets anyway? As for WiFi, just works great and in comparison, just google for ipad wifi issues. My girlfriend has an ipad2 and it too has wifi issues (and not my prime or laptops). Keep it, use it, love it, that's my advise.
Did you have a question hiding in that wall of text?
Thanks for the replies on the questions that I did have. Yeah maybe I should have put this in general section, but the main question why I started this thread was to ask about the Prime being discontinued. Or if this was just a rumor.
I got a few days left to decide if I want to keep mine and if they discontinue it, I'm not going to keep it, its going back. Then I went off on how Asus aint doing SH*T for us, your right about the lack of many questions, but yeah there are some questions in there, along with my rambling about Asus, I'm just pretty pissed off about this man. Anyways if my OP offended you in any way, my bad man.
Did you have a question hiding in that wall of text?
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There were plenty of questions, I just added them in quotes below. I don't even see the point of your post man, it added nothing beneficial. Thanks to those who answered. I have a better understanding now.
people believe that the Prime is being discontinued already. This is the Q&A Forum I'm newbie, so I asked here. Figured it was the correct area. Just read this thread and I don't know what to believe?
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People are talking about getting their refund while they can. I'm in the same situation but I got until the 22nd.
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I would like to know if the GPS issue where they took that off the spec sheet is what they call in the legal world as "bait and switch"
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I don't know whether to ship back because I really do like it. Or If I should just wait it out for Acer or Lenovo to release their Tegra 3s, which is also suppose to have 2GB of ram, that's a huge difference in ram, or just keep what I have and hope Asus will make it right with us.
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Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
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Yeah I really don't want to let mine go either. I was just wondering does light bleed get worse? I can deal with the WiFi because it is acceptable. GPS don't matter to me. I got a cell for that.
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Completely dumb thread based on false info and specualtion. Prime is not being discontinued. New TF-300 is not a replacement for the prime. Its actually a lower specs n lower price device aimed St different market. Its more like an OG transformer 1.5. New tf-700 is not a rreplacement for prime either. Aimed at a higher end market with its HD display. Not worth the extra$100 IMO. When there hasn't been any official tests or stats shown that plastic strip on back of its metal backcover actually improves wireless reception.
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
---------- Post added at 05:28 PM ---------- Previous post was at 05:24 PM ----------
BeachAgent said:
so i just got my prime in the mail and have the keyboard for it...
and after reading many of these posts and threads i'm left wondering if i should just return it before i even open the fargin box. i'm actually contemplating opening a thread to get a poll going and see the common idea
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Click to collapse
Don't. As its pointless and will get shut down. Good working primes clearly outnumber faulty ones. Poll will immediately show to keep it. All other polls have same result. Majority satisfied with their prime and keeping it.
---------- Post added at 05:29 PM ---------- Previous post was at 05:28 PM ----------
drvsbsm said:
I understand where your coming from. Its a crazy situation man. I would at least open it and see how it performs you might have one of the "good ones"? I know mine isn't all that good at least my GPS and WiFi, they suck. I can be in the same room walk 10 feet away and it loses a bar and drops a good amount in WiFi analyzer. That's just crazy. I'm pretty sure mine is going back I like it a lot too. Just if it didn't have those issues.
Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
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No new competitive tablets you mentioned will be out anytime soon. June the earliest. Too long of a wait IMO. By then Nvidia already will be ready to announce n roll out tegra4 devices. We one step ahead of the game..lol
Prime really aint as bad as I originally thought.
Completely dumb thread based on false info and specualtion. Prime is not being discontinued. New TF-300 is not a replacement for the prime. Its actually a lower specs n lower price device aimed St different market. Its more like an OG transformer 1.5. New tf-700 is not a rreplacement for prime either. Aimed at a higher end market with its HD display. Not worth the extra$100 IMO. When there hasn't been any official tests or stats shown that plastic strip on back of its metal backcover actually improves wireless reception.
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
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I didn't say that I believed anything that's why I asked here in the Q&A forum, I assume the forum is for questions. To be honest, now that I've used my Prime for a few days I'm liking it the more I use it, and just to clear up another issue I read in another thread not all primes are affected by the new update. I got the latest update with no battery drain or SOD issues, I don't think I'm going to send it back anymore, I've grown to like this bad boy.
Its not really as bad compared to what I've read hear about some others. They have major Issues. I just don't want something to happen down the road that gives me all the lockups and random reboots that some others are having.
So you got a laugh on me, glad that I could make you smile man. You didn't spill your coffee or anything did you? j/k man, I come in peace for real. I'm just new to this tablet and all I seem to hear is bad news.
The only thing wrong with mine is problems I have I stated, not a very good reception and slight light bleed, but its not to bad at least the light bleed, you don't even notice it unless the tablet is all the way black and light is up above 60-70%. I guess I can deal with the reception. I still get 2 bars but I forget what I get upstairs on WiFi Analyzer, I know its like 20-25 less db than my phone, the Prime will drop down 20-25 db and come back up every couple minutes. Don't know why the Prime does this. I will have to search the forums about that.
I don't believe everything I read I guess I should have made my post more clear. I was just asking a question in a Question thread, isn't that what the this forum is for?
But peace, man for real though the questions I asked about was because I had no Idea and it seemed like I was going to have all these issues that others were reporting because of my weak WiFi and no GPS. I thought that was a sign of a bad Prime. I don't even really see me using the GPS anyways and if I did I could just tether my phone or use my phone, It has a big enough screen at 4.5". I just got this thing and I"m used to a strong connection from all my devices - Galaxy Tab, Touchpad, Viewsonic GTablet, 2 Nooks, and phone.
Just return it.
drvsbsm said:
I didn't say that I believed anything that's why I asked here in the Q&A forum, I assume the forum is for questions. To be honest, now that I've used my Prime for a few days I'm liking it the more I use it, and just to clear up another issue I read in another thread not all primes are affected by the new update. I got the latest update with no battery drain or SOD issues, I don't think I'm going to send it back anymore, I've grown to like this bad boy.
Its not really as bad compared to what I've read hear about some others. They have major Issues. I just don't want something to happen down the road that gives me all the lockups and random reboots that some others are having.
So you got a laugh on me, glad that I could make you smile man. You didn't spill your coffee or anything did you? j/k man, I come in peace for real. I'm just new to this tablet and all I seem to hear is bad news.
The only thing wrong with mine is problems I have I stated, not a very good reception and slight light bleed, but its not to bad at least the light bleed, you don't even notice it unless the tablet is all the way black and light is up above 60-70%. I guess I can deal with the reception. I still get 2 bars but I forget what I get upstairs on WiFi Analyzer, I know its like 20-25 less db than my phone, the Prime will drop down 20-25 db and come back up every couple minutes. Don't know why the Prime does this. I will have to search the forums about that.
I don't believe everything I read I guess I should have made my post more clear. I was just asking a question in a Question thread, isn't that what the this forum is for?
But peace, man for real though the questions I asked about was because I had no Idea and it seemed like I was going to have all these issues that others were reporting because of my weak WiFi and no GPS. I thought that was a sign of a bad Prime. I don't even really see me using the GPS anyways and if I did I could just tether my phone or use my phone, It has a big enough screen at 4.5". I just got this thing and I"m used to a strong connection from all my devices - Galaxy Tab, Touchpad, Viewsonic GTablet, 2 Nooks, and phone.
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Fair enough. You explained your situation well. If you think you may have a wifi range issue confirm it with wifi analyzer. Don't go by bars on prime wifi, not a good indicator. There are plenty out there that get strong connections. If you think its not working right, just exchange it. Or you could try forgetting your network, then rebooting and see if that fixes it. All wifi devices will vary but the prime should be on par with your other devices. Mines is on par with my Ipad and Atrix 4g.
What firmware are you on? If not on the latest update, get on it. Plus we have another update coming early next week.
Also if it has bad light bleed, in your opinion, then just exchange it also. Don't settle for it. You can just exchange it and get a fully capable device.
I won't lie... I was eager upon opening this thread, only to be greeted by this disappointing amount of ranting found within.
I considered sifting for questions... but then decided to make a sandwich instead.
Sent from the last remaining Prime; Leader of the Autopads.
demandarin said:
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
---------- Post added at 05:28 PM ---------- Previous post was at 05:24 PM ----------
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I will agree that the prime isn't "dead", but I will say ASUCKS has screwed this one so bad that there is no way production will continue as long as it was intended. I highly doubt that save a major MAJOR redesign of the tab, we will be seeing stock coming in for more than a ~2 mths past the TF700 series, despite what ASUCKS claims. If, and thats a big IF, the new TF700 or 300 for that matter has rectified our wifi/bluetooth/GPS problems, then production on the 201s will halt. Right now, as we speak, ASUCKS is trying to figure out how the hell they are going to weather the storm that is the blowup of the prime in their face. There's not a single techy I know that isn't aware of these issues, and most average consumers get their recommendations from us.
I would also venture to say that production has dropped, not to be argumentative demandarin, but the fact that stores can't get stock and RMAs are taking forever isn't because people are buying the hell out of these things, but because of the incredibly high return rate. Its because they know they have a serious design flaw that really can't be fixed baring admitting they originally lied when they said "we don't have any issues, we don't know what you all are talking about". And they certainly cannot admit that now with the pending lawsuit. This has been proven by huge retailers like Clove, Staples, and even AMAZON refusing to sell the damn thing due to high return rates. Honestly, when was the last time a retailer refused to sell a product before the manufacturer recalled it? So they have to weather the storm and hope that enough face can be saved and the TF 700/300 doesn't flop. They definitely lost alot of customers though, ALOT of people aren't happy, including my 2 classmates who got BC serials from bestbuy. On a side note, Staples has taken an official stance it seems to stop selling again despite the C1 reiteration they "promised" me would fix all my problems. Guess I have to return it for cash/giftcard this time around.
I've been an early adopter all my life. I am that asshole who waits in line at best buy to get the XBOX on opening night, and picked up the SGN on launch day. I used to have great faith in asus, loved them and their products, this was a naaaaasty flop. I'll be holding out until we get our new MWC announcements and see what kind of functionality the other manufacturers can bring. It's going to be really hard for me to be an early adopter of ASUcks again though.
Also I get the whole T700 premium tablet arguement, I dont want the high res display either, those pixels dont matter on a 10" screen and it'll do nothing but eat my battery/performance for $100, but imo working wifi at the hospital, which is mainly where I'll use it, is more important to me, and well worth $100 for a solid build that acer is likely to lack and working wifi/geolocation/bluetooth.
Honestly though if you can get a working prime that satisfies your needs, I'll be the first to say keep it. The device is unparalleled when working properly. Unfortunately I cannot justify paying ~500 for a tablet that won't give me continuous wifi in my hospital setting where walls are abundant, and I cant bluetooth my Breaking Bad audio to ignore vampire gayness. *high five demandarin*
sry, that was long, back to psych final studyin =\

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