Prime Wifi Malfunction Confirmed By Taiwan Users - Asus Eee Pad Transformer Prime

Google translated link: http://translate.google.com/transla...topicdetail.php?f=605&t=2482762&last=32565521
If you read the comments there are A LOT of people commenting about the poor Wifi. Looks like the delay is true.

xGary said:
Google translated link: http://translate.google.com/transla...topicdetail.php?f=605&t=2482762&last=32565521
If you read the comments there are A LOT of people commenting about the poor Wifi. Looks like the delay is true.
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The existence of an issue with wifi, even among a large number of users, does not confirm the delay. It confirms that what people receiving delay notices from Canadian retailers have been told is probably true.
That does not mean every prime exhibits the issue, or that there is a delay everywhere.

Sold 300 white mice when so many people have gone to help test out shows is not the Asus to the complaints of fruit daily.
My thoughts exactly.
That being said, the undercurrent in that thread seems pretty obvious.

tdrussell said:
Sold 300 white mice when so many people have gone to help test out shows is not the Asus to the complaints of fruit daily.
My thoughts exactly.
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You had me at mice .

The iffy GPS signal is disconcerting, since basically we have a tablet on our hands which has some serious shielding and detuning going on with all the antennas due to the metal cover. I wonder how this slipped through the engineers at Asus..

That thread is b.s. For one, the translation is horrible. Second it's not several members. It's mostly the first poster. His post takes up most of the page as it shows different dates he posted. There was actually only like 2 people reported issues with wifi. The Bluetooth guy had problems connecting to some external gps device or something. That doesn't mean there is a Bluetooth problem. Could've meant he didn't set it up properly.
Nice try...lmao. Stop believing and feeding the hype/rumors...has nothing to do wth u.s. Shipments. For all we know, u.s. Shipments are perfectly fine. Stop cherry pickn info to feed the hysteria..lol

demandarin said:
That thread is b.s. For one, the translation is horrible. Second it's not several members. It's mostly the first poster. His post takes up most of the page as it shows different dates he posted. There was actually only like 2 people reported issues with wifi. The Bluetooth guy had problems connecting to some external gps device or something. That doesn't mean there is a Bluetooth problem. Could've meant he didn't set it up properly.
Nice try...lmao. Stop believing and feeding the hype/rumors...has nothing to do wth u.s. Shipments. For all we know, u.s. Shipments are perfectly fine. Stop cherry pickn info to feed the hysteria..lol
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Read the comments... Not just the first page. There are pages and pages of comments from different users talking about the Wifi. Yes the translation is bad but you can still see words about Wifi Problem, Signal Weak, and such.
But update from TheVerge about Asus denying rumours http://www.theverge.com/2011/12/10/2627270/asus-denies-rumors-of-transformer-prime-delay
Could be interesting how this turns out.

I read the whole thread in Chinese, most if not all of them said the signal was weaker as compared to, say, a laptop, but very few, if any actually said wifi was completely malfuctioning. Some said their wifi worked from 30m away. Some people said it was because of interference from other 2.4GHz devices that caused the signal to be weaker, removing those devices fixed the issue for them. Nice try, but no cigar.

pandaball said:
I read the whole thread in Chinese, most if not all of them said the signal was weaker as compared to, say, a laptop, but very few, if any actually said wifi was completely malfuctioning. Some said their wifi worked from 30m away. Some people said it was because of interference from other 2.4GHz devices that caused the signal to be weaker, removing those devices fixed the issue for them. Nice try, but no cigar.
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not to mention that the first thing that happens with a new device like this is that all the happy costumers are happily playing with their new toy and only the ones with some problems end up being the ones on forums making it seem like its a huge proportion who have some problem.

pandaball said:
I read the whole thread in Chinese, most if not all of them said the signal was weaker as compared to, say, a laptop, but very few, if any actually said wifi was completely malfuctioning. Some said their wifi worked from 30m away. Some people said it was because of interference from other 2.4GHz devices that caused the signal to be weaker, removing those devices fixed the issue for them. Nice try, but no cigar.
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Aha! The Chinese connection! Thank you, much better than trying to slog through a machine translation.

pandaball said:
I read the whole thread in Chinese, most if not all of them said the signal was weaker as compared to, say, a laptop, but very few, if any actually said wifi was completely malfuctioning. Some said their wifi worked from 30m away. Some people said it was because of interference from other 2.4GHz devices that caused the signal to be weaker, removing those devices fixed the issue for them. Nice try, but no cigar.
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Thanks for the real translation.

demandarin said:
Thanks for the real translation.
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you know i see most of your posted and you come off extremely biased, your always against anything bad being said about it. Or even mad at people who express worry about the wifi problems. Even if your right, it seems like your not even assuming its possible to be wrong.
just saying, when ever i see any of your posts im kinda happy because i can always count on you to back up the prime, but it all seems to biased to be 100% credible.

This along with the AndroidCentral reviewer who just yesterday tested his review unit's Wifi after these reports came out, and found:
Signal strength apps aside (real world use trumps numbers), the Prime does have a bit weaker signal when a good distance from my router (Netgear wireless N dual-band model) when compared to most other phones, Netbooks, or the Samsung Galaxy Tab 10.1
http://www.androidcentral.com/asus-transformer-prime-possibly-delayed-until-2012-wifi-issues

Ectoplasmic said:
This along with the AndroidCentral reviewer who just yesterday tested his review unit's Wifi after these reports came out, and found:
Signal strength apps aside (real world use trumps numbers), the Prime does have a bit weaker signal when a good distance from my router (Netgear wireless N dual-band model) when compared to most other phones, Netbooks, or the Samsung Galaxy Tab 10.1
http://www.androidcentral.com/asus-transformer-prime-possibly-delayed-until-2012-wifi-issues
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Well how could it be stronger than the other devices? It has a freaking full metal backing...
Everyone who thinks that ASUS just invented metal penetrating Wifi is just a fool.
You guys have to be aware that we WILL have worse wifi/bluetooth/GPS reception with the Prime.
There is no doubt about that. BUT the real question is if we are going to suffer from this.
Even my Laptop can't get more than 30mbps if it stands directly next to the router. And I don't freaking care. I don't need such speeds on my laptop.
And I won't need them on my Prime.
I guess 90% here don't even know what 30mbps means...
They just see "ISSUE/DEFECT/MALFUNCTION" and run away screaming... Bloody XDA users...
(@Quoted: Not sure what your point was, I just quoted you because it had a reference to my point )

The AnandTech reviewer compared the Prime to the TF101, and found a significantly slower average speed, and specifically said "One thing is for sure, the Prime is going to be far more finicky than its predecessor when it comes to reaching peak speeds over WiFi."
The AndroidCentral reviewer compared the Prime to a Samsung Galaxy and other devices in the same class.
No one is running away screaming. No need for the hyperbole. It seems that some take any reports of a problem with the Prime as a personal attack that must be defended. The fact is, this is an electronic device, and this is an enthusiast forum, where the specifics of the device will be measure and discussed. Hopefully most can do this objectively.

My guess is those guys reporting issues and delay freak outs are actually from apple. They're scared ****less.

blaziner18 said:
you know i see most of your posted and you come off extremely biased, your always against anything bad being said about it. Or even mad at people who express worry about the wifi problems. Even if your right, it seems like your not even assuming its possible to be wrong.
just saying, when ever i see any of your posts im kinda happy because i can always count on you to back up the prime, but it all seems to biased to be 100% credible.
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Agree, let's all just assume everything doesn't work as designed, based off a bunch of whiners with no personal experience, and use partial (and bad) translations as our basis.
This thread describes that all of our Primes are going to be delayed and insinuates that we'll all have wifi malfunction.
In reality, it's a few people saying they had minor range issues, then the majority of the folk had no problems at all.
Same goes for the stupid GPU wars, speaker placement wars, DSP wars (I'm sure I missed a few, but I try to tune them out). I find it amazing, yet frustrating that people can argue vehemently over something they have zero personal experience with.

Bimboy said:
Agree, let's all just assume everything doesn't work as designed, based off a bunch of whiners with no personal experience, and use partial (and bad) translations as our basis.
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What about the reviewers and in-store reports of Wifi issues? Are they "whiners"? Or are they users reporting their experiences. Just because you only want to hear one side of the story, does not mean that anyone who reports an issue is a whiner.
Bimboy said:
This thread describes that all of our Primes are going to be delayed and insinuates that we'll all have wifi malfunction.
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I didn't make that assumption. I saw people reporting their experience.
Bimboy said:
In reality, it's a few people saying they had minor range issues, then the majority of the folk had no problems at all.
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Your bias is really showing here. Have you taken a survey of all the current users, and can state that the majority of the folk had no problems at all? What about the Anadtech reviewer?

Ectoplasmic said:
What about the Anadtech reviewer?
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One, or two, or even twenty anecdotal pieces of case evidence do not make a majority or even a trend.

Ectoplasmic said:
What about the reviewers and in-store reports of Wifi issues? Are they "whiners"? Or are they users reporting their experiences. Just because you only want to hear one side of the story, does not mean that anyone who reports an issue is a whiner.
I didn't make that assumption. I saw people reporting their experience.
Your bias is really showing here. Have you taken a survey of all the current users, and can state that the majority of the folk had no problems at all? What about the Anadtech reviewer?
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I've read probably 50 reviews. I've noted anandtech as an anomaly caused by his multi access point on a single network issues causing less than optimal throughput (not malfunction, as this bull**** thread states). One out of fifty is not a majority.
I don't have multiple access points on my network, so even it it were true, I don't give a crap. The other reviews do not mention it, and they still have their units and are still not mentioning it. What's that tell you? Are they fanboys and have their heads up their collective asses?
This is not a little story. If it were true, and these blogs had the means to corroborate, they most definitely would. The fact is that they DO have the means to corroborate, and they are not reporting wifi issues. What negative spin would you put on that? Freaking whiners.

Related

WiFi comparison with the original Transformer

Hello, LinusTechTips has made a comparrising with the original Transformer.
http://www.youtube.com/watch?v=5-K7D9CbKrQ
To be short: He says that he has a "defect" Transformer Prime without update, but still the WiFi is fine on the "defect" Prime. It is a LITTLE weaker on the Transformer Prime then the original Transformer, but that should be fixed with the one that is going to ship to the customers.
JoeyLe said:
Hello, LinusTechTips has made a comparrising with the original Transformer.
http://www.youtube.com/watch?v=5-K7D9CbKrQ
To be short: He says that he has a "defect" Prime without update, but still the WiFi is fine on the "defect" Prime, its a LITTLE weaker then the original Transformer, but that should be fixed with the one that is going to ship to the customers.
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Well if that was really the defect it was not really that bad at all....
GizDrak said:
Well if that was really the defect it was not really that bad at all....
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True that, and he also says it will be fixed completly with the units shipping to the customers.
Seriously, that's not an issue at all. As I mentioned somewhere else in another thread, my Motorola Photon gets consistently better range and performance than my Samsung Epic 4G Touch, roughly about 3Mbps no matter where they are relative to the AP.
Certainly, I'm not calling the E4GT "defective" because of this. Different devices just have different performance parameters.
Thanks, maybe the trollers will see this and stop worrying and spreading false info.
Sent from my MB860 using XDA App
JoeyLe said:
True that, and he also says it will be fixed completly with the units shipping to the customers.
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Any idea on how he would know this information? Not sure if he says it in the video - I don't have sound.
skinien said:
Any idea on how he would know this information? Not sure if he says it in the video - I don't have sound.
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He pretty much starts out the video saying this... Of course, one has to wonder who his source is for the info, but...
Compare comparrising to comparison
I am still tring to figure out how to pronounce "comparrising"
"Comp-air-ry-sing?
Compare-is-ing?
Everyone knows the correct usage is "Comparisonising" or was it? "Comparisorating"
I can never get those two straight!
Aww, no worries: I'm jus messin wit ya!
The amount of grammer a spelling horrors on this site are actually comical, and I am as guilty as anyone. Heck, it's only a "Tech" site, right? LOL!
SmartAs$Phone said:
I am still tring to figure out how to pronounce "comparrising"
"Comp-air-ry-sing?
Compare-is-ing?
Everyone knows the correct usage is "Comparisonising" or was it? "Comparisorating"
I can never get those two straight!
Aww, no worries: I'm jus messin wit ya!
The amount of grammer a spelling horrors on this site are actually comical, and I am as guilty as anyone. Heck, it's only a "Tech" site, right? LOL!
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You're right, i fixed it. However, i'm sure I can speak better English then you can speak Dutch!
JoeyLe said:
Your right, i fixed it. However, i'm sure I can speak better English then you can speak Dutch!
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Touché
The differences in wifi strength was so small its not even funny. That is not enough of a signal strength loss to even notice it. Dang people make big deals out of nothing. For the most part, it had exact same strength. Both devices fluctuated in different rooms. All still showed good strength throughout his house. Wifi rumor- overhyped. So with system update signal gonna be even better.
It's so minor of an issue. But still glad that it might get fixed.
demandarin said:
The differences in wifi strength was so small its not even funny. That is not enough of a signal strength loss to even notice it. ...
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How, exactly, do you know there is not enough of a signal loss to even notice it? If it is so small, why are the delaying shipments due to wifi? I'm not sure why you post such stuff.
http://forum.xda-developers.com/showthread.php?p=20242464#post20242464
The latest update I have, is that, according to the manufacturer, the WiFi range on the TF201 did not meet their quality standards, and they will be implementing a new solution to improve the WiFi.
At this time their delivery schedule is still uncertain.
Ectoplasmic said:
How, exactly, do you know there is not enough of a signal loss to even notice it? If it is so small, why are the delaying shipments due to wifi? I'm not sure why you post such stuff.
http://forum.xda-developers.com/showthread.php?p=20242464#post20242464
The latest update I have, is that, according to the manufacturer, the WiFi range on the TF201 did not meet their quality standards, and they will be implementing a new solution to improve the WiFi.
At this time their delivery schedule is still uncertain.
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Encase the proof is right there in your face. Canadian or some b.s. Delay doesn't have nothing to do with u.s. Supplies. You act as if all said orders will be delayed. Majority of preorders, from various outlets, still on track for release. You must live n canada or something. What happens in Canada or other companies releasing doesn't necessarily affect what happens here, with my company, GameStop releasing. Plus you love to cherry pick info. Always pointing to source of uncertainty. Point to source from Asus themselves for once. Like the one the other day saying there is no delay. Not from sources stating we heard this through the grapevine or tipsters...lol for all we know the tipsters are negative/Debbie downers like you trying to thrash Prime release.
I think I can speak for a lot more of others wondering why "You" post such stuff. Just look at your thanks meter lmao Smile buddy, this ain't that serious. Even if wifi issue with all devices, not the end of the world. Problems arise and they get fixed, as with all manufacturers.

[Q] TP Worth Waiting For ?

Okay so I dont have it pre-ordered or anything basically waiting for Best Buy to get it back in stock.
Been seeing alot of the posts here, and was wondering if it is really worth the wait. It seems like alot of negatives are going on here concerning the prime and I wonder if it is really worth it or if I should look into a different tablet.
I mean is it as buggy and problematic as it seems ?
Psycho-Nemesis said:
I mean is it as buggy and problematic as it seems ?
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You'd best do a LOT of reading about this thing if you don't want your pocket picked.
in a nutshell, yes it's worth the wait, and no it's not as buggy as it seems to be on these forums. are there some manuf flaws from a rushed first production run? sure. do most other first generation/run devices have flaws like this? yes.
value is very subjective and it's going to depend on what you want from a tablet.
do you want cutting edge hardware that will be "king" for at least 4 months?
do you not care about proper gps functionality? (as in, are you going to use this as a standalone GPS device for navigating and while it's not connected to a wireless network)
do you want android?
do you want timely updates?
do you want something NOW?
if you answered yes to those questions, the prime is hands down the best tablet on the market.
personally, my prime works fine (aside from no gps lock, but A-GPS works perfectly fine for my usage), i have very little light bleed on the upper left, and will exchange that for another one once gamestop gets new stock in, but otherwise this thing is fast, solid, & gorgeous.
the kicker for the prime line in general tends to be the dock, i had one for the tf101 and i loved it, waiting for amazon to deliver my dock for the prime.
adiliyo said:
in a nutshell, yes it's worth the wait,
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Bull****.
Everytime I turn round there's a new thread with someone having MAJOR problems. The tablet isn't worth it to someone who has ANY clue as to the value of money.
Someone Walkin' said:
Bull****.
Everytime I turn round there's a new thread with someone having MAJOR problems. The tablet isn't worth it to someone who has ANY clue as to the value of money.
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Before you call BS on somebody's, IMHO very well argumented, opinion, have you considered:
1) Most people happy with their prime don't post "I'm so happy with my prime", only people having problems post in the forum.
2) Have you considered the prime install base vs. the number of thread stating problems. I agree that the prime has major hw issues if the install base is like only 500 units and there are 50 threads with problems (10% with defective units). But if the install base is 5,000 or 50,000 then only 1 to 0,1 % observes problems and almost 99% do not..
3) How many of the problems observed are in regards to human error or lack of knowledge? I've seen threads where people complain that the unit won't turn on because they haven't charged it or for what ever reason have gotten the unit into boot mode.
4)Some problems are attributed to ICS in general and not the prime.
I agree that the prime launch has been sub optimal and the first batch of primes has definitely generated a lot of static about hardware problems. I got mine exchanged for a new unit, and have not seen any of the problems mentioned on the forums.
OP: See adiliyo's post, I definitely agree on his views. I enjoy my Prime very much and with the keyboard, I rarely have a reason to boot my macbook. The UI is very smooth, it is absolutely a beast in regards to video playback, and the build quality is very good. With ICS the browser performance is very good and almost as fast as a desktop browser.
If you want to be sure to buy a tablet with no problems at all, then wait a few months after launch before you buy. Being first mover presents both unique problems but also unique rewards - like me having the prime in Denmark 5 weeks before hitting retail here.
It depends, the prime in itself is beautiful but there is no denying that it has some serious issues, namely GPS and WIFI.
GPS is irrelevant for me (even though it simply should work of course) but WIFI IS a serious issue. When close to the router and with no obstacles all is fine but performance degrades quickly once you move away from the router.
Check this video for a comparison:
http://www.youtube.com/watch?v=nzCZc3pjtrA
And I can confirm these results with my prime (also owning the original transformer TF101).
Apart from WIFI, it truely is beautiful and worth the wait but if you plan to use wifi across the house, or in some other spots with lesser access, for streaming video, etc please think twice (or thrice) before geting it.
Worth to me. I did a little homework before I decided to buy a Prime. I knew the GPS would be a problem, but I didn't really need a 10" GPS anyway. So I went for it.
The wifi function is okay, no big issue. everything is good. Quite satisfied now.
I believe it is worth the wait. I read constantly while waiting for best buy to have them in stock online. I took into consideration the various problems individuals were having and when one became available, I purchased it. I have had it all but a week now and have seen zero issues in regards to wi-fi (signal strength matches my Atrix's whereever I am) and GPS works well enough that it locates my location close-enough. As another poster said, only those people who have seen issues have posted about them. I have zero complaints with mine, especially with the ICS update yesterday, and would recommend this unit to anyone seeking a great tablet.
I'd say it's worth it. I know looking on the forums might make some people a little nervous about shelling out $500 for the current Prime. But you need to keep in mind that forums are where people go WHEN they have problems. Obviously, people with issues are over-represented here.
That said, I would not say the TF201 is perfect. GPS seems clearly defective. No excuses on this one. If you need GPS, look elsewhere.
Aside from that, I don't see anything else that can be considered a major flaw. Some people have issues with Wifi, most do not (myself included, I get the same internet speed on my TF201 as I do on my gigabit wired desktop). As far as the other stuff (light bleed, dead pixels), it's not really out of the ordinary for LCD screens for a minority to have issues...read newegg reviews for practically any popular monitor and you'll see it, likewise over at apple (or other device) forums. People who are expecting LCD screen production to be perfect or for manufacturers to go over every pixel on every device are kidding themselves.
Thank you for some of the replys.
This is my thing, I know generally the fourms are where people are going to be crying about there devices.
Now I work in a tech support type job, so I know an opinion of something can be skewed when all you see is bad about stuff. now the other thing though is this. I see people posting issues about how doing regular firmware updates are causing serious issues with their Prime's.
I know its hands down on papaer the best tablet, but even with one of my friends who has one, first time he opened it out of box he did a fireware update and nearly bricked and then had to do the battery drain to fix the problem.
So I am alittle hesitant on the whole prime still. Which is why I am here on the fourms asking, basicly seeing, those who are "happy" who haven't had the problems, who don't seem to be those who are whining and crying and complaing about how Asus "stole my money", come forth and say something.
Oh and thanks adiliyo, your post seemed to at least be unbias, so thanks, also I too dont give a rats about the GPS, its a tablet, sure its nice to work, but not a big deal for me. Also ph0ton you as well thanks for the opinion.
Hopefully there will still be more replys still, cause I am still sadly on the fence about his.
I recieved one from the 1st batch (arrived on 23rd) and the only issue I have is weaker GPS than my XOOM, but I have never used the GPS on either. My Wifi is fine, and I absolutely love the tablet overall. I would buy it again in a second.

[Q]Anybody else feel there are "plants" trying to influence sales here?

Not meant to single out fruit fans or others at all. The more I read threads here, the more I can only think that the forum is getting cluttered with crap from non-Prime owners, so that folks researching steer clear of the device, as if it were a concerted effort...
Then again, I could just be taking the conspiracy theorist avenue here, unwittingly. Who knows?
In reality, some have GPS issues, BT, Wifi, light bleed. I don't, so maybe that's tainting me. ICS was a fantastic upgrade for me as well, so maybe I'm just tainted toward the positive...
Anybody else?
lmfao this is almost as bad as the whiners and complainers here already, a conspiracy??
Sent from Elvis Presley's TFP (Yeah I'm still here *****es)
Probably. Seems like something Apple would do.
xIC-MACIx said:
lmfao this is almost as bad as the whiners and complainers here already, a conspiracy??
Sent from Elvis Presley's TFP (Yeah I'm still here *****es)
Click to expand...
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Not trying to convince anybody, but have thought it for weeks now, and I keep seeing threads and posts that have bolstered my hypothesis (to me).
This is an awful assumption. These issues are real. I would almost think the opposite of your opinion, that people are on here to make the Prime SOUND LIKE THERE ARE NO ISSUES!
All of the people with Perfect Primes, Perfect Screen, Perfect Wifi, Perfect GPS, No Screen Lifting, etc. I have a hard time believe ALL of them, not some of them.
Also, I have seen quotes like "Asus is trying to make it right!" "Asus is a great company." Etc.
Those have to be the biggest LOL statements to say about Asus right now.
I think Asus is behind it. They hate making money.
Lots of the plants seem a bit simple to be prime owners too. Maybe just needs more active moderation now the initial burst of activity is done.
Conspiracy is a strong word! I am sure just about every company highlights the weaknesses of their competitors. An Apple employee once seriously told a friend of mine that Android was unsecure, and it would be easy for bad persons to steal his credit card information if he used that OS. I doubt Apple told this employee to say that, but that kind of stuff goes on everywhere.
There are real issues with the Prime for many people. They are not happy about them, so they are complaining. My Prime has been great, except for a semi-weak GPS. (I can get 9-12 satellites outdoors without wi-fi OFF, but it takes a long time to lock compared to my phone and probably won't work in a moving vehicle.) The wi-fi is probably weak also, but I've never had trouble with it, so I'm fine. I'm sure Asus would love to have this whole Prime development/release to do over! I knew the issues ahead of time (as I am not a super early adopter), but I decided to buy the Prime anyway ... I have a phone for GPS navigation ... and probably would never have used the Prime for that, anyway.
I have no hard feelings toward Asus and feel they are doing their best to make things right. I will buy their products in the future without hesitation. However, since the product design is flawed in the wi-fi / gps arena, they can only do so much ... many people will remain unhappy because Asus really can't make this one completely right.
The prime forums make me want to give up on XDA. No matter what the device if you give two identical ones to two different people they will have different issues. The prime simply has some flaws that may or may not affect you. So does nearly every other product of any kind on the market. So what if they are releasing a another prime device? It's fairly in line with there development cycle. Hell the entire tablet industry is on a short dev cycle right now like smartphones have been.
I know I really enjoy my prime despite the fact it seems to have poor wifi reception and I dislike the power button & charge port placement.
tshoulihane said:
Lots of the plants seem a bit simple to be prime owners too. Maybe just needs more active moderation now the initial burst of activity is done.
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I agree, just need a few more Mod's that have time to work here on this forum. One guy isn't enough to work with 50+ threads a day on the same topic...
Get this guy a tinfoil hat, pronto!
Danny80y said:
I agree, just need a few more Mod's that have time to work here on this forum. One guy isn't enough to work with 50+ threads a day on the same topic...
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+1000000000000000 That's probably more like it. There are blatant troll treads, but you're right about redundant gripe threads, to the point of it seeming like and utter spamfest of a hundred identical threads... by the same people, thread after thread.
Sent from my Transformer Prime TF201 using xda premium
Rogue100 said:
Get this guy a tinfoil hat, pronto!
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Lemme guess.. you reside in, or around, Cupertino?
There's just too many "should I buy it? I hear it sucks" threads for me to think there might be a smear effort going on... and I don't wear kleenex boxes on my feet.
Sent from my Transformer Prime TF201 using xda premium

Returned Prime - But included meaningful personal thoughts here..

Here's a "useless" post from me: I regrettably returned my Prime today to OD. I was having questionable wifi performance on my Prime. I'm a PC/Network tech that has everything I own tweaked to perfection, including my router. It's the RT-N16 (Asus). 7' away, signal dropped from 20Mbps down to 11Mbps. With Bluetooth on, it dropped to 325Kbps. The serial # started with B___ (I think BCKOS?) I don't have it in front of me, but it's the older hardware version. Anyway, so I had it boxed up two days ago, but unboxed it last night, as I really didn't want to return it. I figured since I had done a hard reset, that MAYBE it would magically fix itself. However, I spent a few hours browsing XDA, and testing the prime as much as I could and still ended up boxing it back up and shipping it out today. Looking around at other options, as I need something for work, I honestly don't want anything else. I want my Prime back... Just... Working.
My buddy is also looking for a tablet, and before I decided to return mine, he was about to purchase one. I called him yesterday and just told him to hold off.. It IS the best tablet out there, but the few quirks just need fixed before it's something I can recommend.
Issues I had with mine:
1. GPS was horrible (never flexed tablet to see if it'd fix it)
2. Wifi at close range worked good, anything more than 5' dropped considerably
3. With Bluetooth on & connected to headset would bring Wifi speeds to a crawl
4. Browser would hang on loading pages, and wouldn't allow scrolling, often times would state that "browser is unresponsive" and ask if i wanted to wait or close
5. Background formatting was a hassle. Nothing ever fit right (unless i followed some 3rd party tweaks)
6. Updates for Camera/GPS never did anything or improved anything.
7. Tegra 3 Optimized games would hang. Often times screen would go haywire or would open & close instantly without loading the game.
Ultimately, it came down to this: I honestly think that the OP was correct that the pins are the main culprit. I don't think it's something that can be fixed via a software update. Also, I am pretty upset that Asus is making the customer pay for shipping. It is their fault these tablets are having these problems, not the customer. I have always been a fan of Asus, and I'm not going to say that the problems with this tablet are going to make me never purchase another Asus product again.. I mean, look at their history with mainboards & video cards.. Some have issues, but you all know that if you were going to put your trust into either of those products, Asus would be something you would feel comfortable recommending.
I don't feel that we should say "poor Asus" and stroke their ego. I think us, as consumers should stand our ground and demand free shipping to the repair facility for a mistake they made. Just as they'd expect you to pay if you broke it and needed it fixed. They broke it, they fix it. Pretty plain and simple. Anyway, good luck to everyone here. I will be closely monitoring this forum, as I really want the issues resolved quickly.. I can't wait to have that beast in my arms again.
Unfortunately I'm in the same boat. Mine is going back this weekend. I gave it two weeks, but random browser freezes, minor light bleed, game crashes, gps, low wifi power, and all the rest add up to a poor user experience. Make your opinion known with your wallet.
briderx said:
My buddy is also looking for a tablet, and before I decided to return mine, he was about to purchase one. I called him yesterday and just told him to hold off..
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If the pogo pins turn out to be the reason for different wireless performance between Prime's, Asus is going to have to come clean like they did with GPS. They can either do it actively (mea culpa) or passively (change the design on future units). If they take the latter path someone here on XDA will figure it out. Regardless, this seems potentially too big to ignore so hopefully there will be some sort of communication and/or design change. Once either occurs people can buy/re-buy with confidence. An uglier route would be for Asus to continue to produce low volumes of Prime's as-is to save face until the TF700's are available. It's obviously not a customer-centric approach but recoups their investment in the Prime and maintains a revenue stream in the short-term. Although the returns have to be killing them from a profitability perspective.
I've been accused of being a conspiracy theorist so I never mentioned this before. But if you watch this official Asus video from CES, their rep makes a big deal at the beginning about the Prime being sold alongside the TF700. Later in the video when talking about the TF700's back cover design he twice mentions the Prime in the past tense saying "had" and "did have." Don't shoot the messenger.
Kobald said:
After that, I might re-consider my position.
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You guys that are taking such a "the Prime's great" stance might want to be a little less confident in your positions. There are issues large and small that affect more than just a handful of devices. Some of the people that have provided commentary on the more serious wireless issues have been h/w engineers and what’s been discussed can’t be fixed with a Band Aid. This isn't just a case of "fanboys" vs. "haters" like you typically see in most forums.
With today's discussion on the pogo pin choice for connecting the Wi-Fi chip to its antennas, there's some serious questions that need to be answered. As all these issues keep accumulating, keep in the back of your mind Asus announced a new device with identical features to the Prime less than three weeks after it was released. They may co-exist peacefully for a long time or Asus could pull the Prime (or put a non-HD display on the TF700 and call it the TF600) soon after it's released as a way of addressing the Prime's shortcomings. With the amount of returns, RMA’s for repair, and scarcity which points to manufacturing issues, what profit their making is quickly evaporating. And no company continues to produce a product they don't make money on. If they do pull or replace the Prime, many will remember those that staunchly supported the Prime when logic dictates there's something very troubling about how it’s come to market.
BarryH_GEG said:
And no company continues to produce a product they don't make money on. If they do pull or replace the Prime, many will remember those that staunchly supported the Prime when logic dictates there's something very troubling about how it’s come to market.
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There you go, putting Asus on the spot again. There is NO WAY they released this tablet without knowing about the GPS, WiFi, WiFi+BT issues. They knew about all of it, but their analysts computed that selling it "as is" would be more profitable than recalling it and fixing it.
For 99% of us, we are happy with screen bleed, bad WiFi range, no GPS, screen colors bad, chargers that fall apart, no BT with Wifi, dead pixels and random reboots. Those issues are non-issues, we love our Primes unconditionally.
Go troll someplace else.
Kobald said:
For 99% of us, we are happy with screen bleed, bad WiFi range, no GPS, screen colors bad, chargers that fall apart, no BT with Wifi, dead pixels and random reboots. Those issues are non-issues, we love our Primes unconditionally.
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If you're being facetious, that's hysterical.
Go troll someplace else.
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If you're being serious, those are big words for someone with a whopping 19 posts, all in this forum, and all this month.
Maybe.
I'm almost 1-for-2 thanks for posts though.
Kobald said:
Maybe.
I'm almost 1-for-1 thanks for posts though.
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Not a difficult strategy to accumulate "thanks." Demandarin's gotten hundreds that way in a few weeks. Simply jump in to any thread that has an even slightly negative slant and unleash a torrent of positive adjectives. That way, those that are blinded by love for their Prime's will in unison give you tons of thanks for contributing nothing of substance to the discussion. Keep up the good work. You should be at a 100 thanks in no time if that's what you're aiming for.
BarryH_GEG said:
Not a difficult strategy to accumulate "thanks." Demandarin's gotten hundreds that way in a few weeks. Simply jump in to any thread that has an even slightly negative slant and unleash a torrent of positive adjectives. That way, those that are blinded by love for their Prime's will in unison give you tons of thanks for contributing nothing of substance to the discussion. Keep up the good work. You should be at a 100 thanks in no time if that's what you're aiming for.
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Not my goal Barry, I just try to point out the obvious. I actually agree with most of your posts and have sent you Thanks.
I haven't been around long, but Asus really screwed the pooch on TFP. But for some unknown reason, some people act like TFP is a dear family member and defend it way beyond reason.
Kobald said:
Not my goal Barry, I just try to point out the obvious. I actually agree with most of your posts and have sent you Thanks.
I haven't been around long, but Asus really screwed the pooch on TFP. But for some unknown reason, some people act like TFP is a dear family member and defend it way beyond reason.
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Well shoot, you were being facetious. I love wicked humor.
Kobald said:
Cool starry bra.
This morning I woke up, took a shower and went to work. Then I went to lunch.
Fact is, NOBODY CARES WHAT YOU DID!!!!
My TFP has screen bleed, bad WiFi, WiFi/BT issues, no GPS and creaky screen. I don't ask for advice or sympathy. I suck it up and deal with it, knowing that my TFP is the most awesome tablet ever designed.
Good luck with your A700, iPad3, whatever when it comes out. But for the next 2 weeks or so, my TFP will smoke the specs of your next device.
After that, I might re-consider my position.
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I'm not trying to be a jerk here, but if you were talking to me (OP), look at my post:
briderx said:
I will be closely monitoring this forum, as I really want the issues resolved quickly.. I can't wait to have that beast in my arms again.
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Meaning: I loved my Prime.. No question, hands down it was awesome. Unfortunately for me, using this for business (as I also stated in OP) wasn't an option. And, again, as I stated above, I will be repurchasing it. Just, after the issues that I have with it are fixed. I didn't complain and ask for opinions either.. I formulated my own and acted on my opinion well before posting this.
What's the point of a forum, if you can only post good things about a product? I don't have to agree with your statements, nor do you have to agree with mine.. Both are acceptable! I say, by all means man, if it works for you, keep it! I would too if I didn't have to rely on adequate wifi, or the occasional GPS lock. I was fine with the games crashing.. I didn't want it for games. But all the problems added up to something I feel would ultimately be useless for me to utilize.
If you weren't talking to me, disregard all the above
I get 10 meg down approx 30-35 feet away through 4 walls. The same or better tests than I get with my other devices.
I used to be able to lock GPS still, but not moving, after a pinch near the GPS connector I can lock fine while going 70mph.
No crashes.
No screen bleed.
No color issues or bright spots.
No force closing apps so far.
Dock connects solidly and works great.
Sucks to be y`all.
Yeah, my screen was perfect.. The light bleed was next to zero.. Nothing more than any other devices I own. I also had no dead pixels. Upon upgrading to ICS (did it within the first 5 hours owning it) I had I think 2 random reboots, that was the first day I owned it. Didn't have any after that. I didn't want to pinch the screen, because I was scared of denting it or breaking it, and knowing my luck, it would have happened moments before returning it . I contemplated picking up a newer serial # one, but while in OD, they didn't have any in stock.. I was hoping maybe they had one on display that I could have checked to see if performance was better (browser/wifi) and then just grab another. I posted my serial # above to also let people know, that I was evidently in the group with "older hardware". So, my experiences may have been a bit limited.. I feel naked without mine now
Edit: Kids also keep asking me to get it back because I purchased a few of the Bearenstain Bears books, as well as some free books for kids on the kindle marketplace.. Probably the one thing I miss most. Ha.
Not that it matter or you care, but I have the BC serial that is "older hardware."
Gary posted a possible fix of manually reverting back to HC, changing some setting to what appears to be "normal" and then re-updating to ICS. I didn't touch a thing before upgrading to ICS, but I know some of you got yours before ICS was out.
redpoint13 said:
Not that it matter or you care, but I have the BC serial that is "older hardware."
Gary posted a possible fix of manually reverting back to HC, changing some setting to what appears to be "normal" and then re-updating to ICS. I didn't touch a thing before upgrading to ICS, but I know some of you got yours before ICS was out.
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What's it supposed to do? I'm curious.. It'd be nice if it fixed some of the app lockups i experienced & the browser sluggishness.. I did mention above, that I did do a factory reset (not manual downgrade then re-upgrade like you posted) hoping maybe that'd fix some of it..
briderx said:
What's it supposed to do? I'm curious.. It'd be nice if it fixed some of the app lockups i experienced & the browser sluggishness.. I did mention above, that I did do a factory reset (not manual downgrade then re-upgrade like you posted) hoping maybe that'd fix some of it..
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He did not mention what the cuplrit was, but I think it was in reference to the random crashing.
redpoint13 said:
I get 10 meg down approx 30-35 feet away through 4 walls. The same or better tests than I get with my other devices.
I used to be able to lock GPS still, but not moving, after a pinch near the GPS connector I can lock fine while going 70mph.
No crashes.
No screen bleed.
No color issues or bright spots.
No force closing apps so far.
Dock connects solidly and works great.
Sucks to be y`all.
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Trust me, this won't last. You'll notice some form or fashion of screen defects in a couple of weeks, just in time for your policy to have expired for a return/exchange... in which case you will be forced to ship it off to ASUS.
That will be the cost of your smug sense of self-worth.
I don't believe in a "perfect" TFP, because that would be less likely than seeing a Double-Rainbow, all the way.
Sent from my Transformer Prime TF201 using Xparent Cyan Tapatalk
Reignzone said:
Trust me, this won't last. You'll notice some form or fashion of screen defects in a couple of weeks, just in time for your policy to have expired for a return/exchange... in which case you will be forced to ship it off to ASUS.
That will be the cost of your smug sense of self-worth.
I don't believe in a "perfect" TFP, because that would be less likely than seeing a Double-Rainbow, all the way.
Sent from my Transformer Prime TF201 using Xparent Cyan Tapatalk
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Yes of course, I'll trust the random guy on a forum. I won't consider the multiple friends with them who don't have issues. When a hundred people on a forum complain that means every tablet is bunk.
And by the way, every rainbow is a double rainbow, look a little harder next time.
redpoint13 said:
Yes of course, I'll trust the random guy on a forum. I won't consider the multiple friends with them who don't have issues. When a hundred people on a forum complain that means every tablet is bunk.
And by the way, every rainbow is a double rainbow, look a little harder next time.
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Yeah, but is it all the way across the sky?
briderx said:
Yeah, but is it all the way across the sky?
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It's always the same as the main rainbow, just dimmer and the colors are flipped. I have seen plenty, along with a triple rainbow across the whole sky outside of redrocks in I believe 2008.

Next steps for Asus on Prime

I've been reading all the different posts about issues with the Prime ranging from backlight bleed (#1 issue to me) to WiFi issues to GPS issues (obvious) to shotty craftmanship to bad pogo pins and so forth.
Let's be honest, with the recent thread concerning investigating the pogo pins and the fault aux wifi connection, there isn't a whole lot of confidence in our primes and so far it seems every batch from BB to BC to C1 all have flaws. If you have a prime that has good Wifi (and most are coming out are that way) or GPS (rare) I'm afraid that eventually, after normal use, those pogo pins will stop contacting the ribbon that connects to the antenna, and over a period of time we'll continue to see the prime get worse. Add on top of backlight bleed that continued to get worse for me (I just got rid of the second prime) as well as other issues, I'm wondering as a community the kind pull we have in order to Asus to straighten up.
They is no beating around the bush for them now concerning the intricacies of the prime and its internals -- those have already been exposed and two threads concerning perfect primes like this don't offset the headaches that a majority of us share (at first I doubted if there was ever a prime that worked completely). 3/4ths of the topics are problems/negatives and we're all left wondering what to do; mitigating the risks in our minds based on the opinions of others.
Due to the pogo pins discovery alone, I think it should warrant a mass RMA. Or atleast get ASUS to admit on faulty design. Or have they gone down the rabbit hole too far to get back out?
Please ASUS, pogo pins don't work, we're experiencing that now, we want the TF200 to work, we don't want the TF300.
None the less, what are the options for us, and what do you think we'll see down the line with regards to the TF200? How do we see ASUS reacting? With the press squarely focused on the XDA forums for Prime discoveries (now more than ever), let's leverage this opportunity to do something...
agreed...I shipped mine back today to the RMA Dept. Hopefully, they will fix GPS problem and wifi.
This table would be the LAST TABLET I weould ever buy from Asus.
I would love a TF300 if it is the same specs and they same color backplate!
I don't care about aluminum vs plastic.
This entire forum for the Prime is riddled with negativity and common issues because the vast majority of Prime owners have no reason to post about their lack of problems.
For example, the iPad 1 had a large issue with poor 3G reception because of its metal backplate. There was no mass RMA.
The iPad 2 had a large number of reported incidents of very very bad light bleed. No mass RMA.
The majority of people with iPads and Primes are perfectly content and have no severe issues.
I find it unfortunate that number of people with issues such as poor wifi and light bleed is so large, but Asus seems to be trying.
..there are people using the devices in different ways.
I am sure that 80-90% of those using WiFi and BT will see that it does not work, while those not using a BT headset, never discover the problem., and believe they got what they paid for.
People uses also router of different kinds and date. The result may vary and that is acceptable, but here all are hits more or less the same way, and it does not look like a coincidence.
I like the Prime I have, and I would send it back ONLY if this is the last resort.
But when you spend 626€, you expect quality, and the issues here, also those I do not have myself" are not caused by "usage", but bad quality control in the first place.
A car will be recalled if the company realize that the brakes are bad built, or electrical part are faulty.
I only expect a 100% working tablet than can be used with ALL the features I paid for. GPS, well I do not care, but WiFi or BT on a tablet is like "fuel" on a car.
Yeah but the Problem is, there are many Primes out there that work perfectly and are totally awesome.
I feel for everyone that has gotten a bad one and ASUS should try to improve quality assurance.
BUT there are many users (the vast majority i'd say) that dont have problems. I'm one of those lucky bastards. Full wifi speeds wherever i am (same as with my other devices), GPS working outside, perfect screen, perfect dock, endless battery power, BT connects to anything i have and works even better than on my phone... (HTC sucks BTwise)
And i cant be the only one since everywhere i checked its sold out immediately.
My Prime works perfectly and is totally awesome.
Hope this helps
I doubt this is the first device to use those pins
I'll just keep returning and exchanging until I get one that works or Samsumg or other manufacturer releases a better tablet.
Poll the users of this board
I keep seeing posts that state "The Majority Of Users Are Happy With The Prime" and just the opposite, stating "The Majority of Users Are Having Problems And Unhappy". Can someone post a survey on here asking the question and lets put it to bed to see where it stands? If I knew how to do it, I'd do it myself.
Personally, I returned mine because the Wifi didn't work well 10 feet, 2 walls away from the router, browser lockups, general lockups, Asus's failure to respond to my support request, and Asus's response to the community did not make me feel confident they would fix the issues.
I'll do a vote. Let's see if I get flamed.
BostonDan2 said:
I keep seeing posts that state "The Majority Of Users Are Happy With The Prime" and just the opposite, stating "The Majority of Users Are Having Problems And Unhappy". Can someone post a survey on here asking the question and lets put it to bed to see where it stands? If I knew how to do it, I'd do it myself.
Personally, I returned mine because the Wifi didn't work well 10 feet, 2 walls away from the router, browser lockups, general lockups, Asus's failure to respond to my support request, and Asus's response to the community did not make me feel confident they would fix the issues.
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Its not even needed...take a look at majority of polls steady made. Almost all in favor of prime. Plus there is one already like you said n the majority in it shows happy owners. The ultimate would be tl look at all the different users in the Positive transformer prime thread. All different posters clearly outnumber those with issues. Most of the time people with issues make mulitple threads on same issues. Most are the same ones posting n posting over again. So another poll would be useless n probably closed down because a few already made along those lines.
A look at the link in my thread will make it clear as day. Plus why do you think those who come with silly negative posts get flamed so much by so many people already satisfied with device?
Learn how to use the search function for a poll already made on same subject...
BostonDan2 said:
I keep seeing posts that state "The Majority Of Users Are Happy With The Prime" and just the opposite, stating "The Majority of Users Are Having Problems And Unhappy". Can someone post a survey on here asking the question and lets put it to bed to see where it stands? If I knew how to do it, I'd do it myself.
Personally, I returned mine because the Wifi didn't work well 10 feet, 2 walls away from the router, browser lockups, general lockups, Asus's failure to respond to my support request, and Asus's response to the community did not make me feel confident they would fix the issues.
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Lol, right after reading this I was going to post a poll but I also cannot figure out how to do it. I see the check box for a poll but when you check it nothing happens. Maybe you need like 1000 posts first or something.
Pubnum said:
I'll do a vote. Let's see if I get flamed.
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Actually you will..lmfao you've been warned n won't even be taken seriously afterwards. Your credibility on the line..lmao. plus it will get shut down fast.
I could care less about my credibility on XDA...lol. I just want to fuel discussion about the prime. I bought two of them in the short time (brought both of them back) and in that time I never came on XDA because I had the tablet.
In short, as soon as I get a satisfactory tablet, you won't see a post from me again.
clouds5 said:
everywhere i checked its sold out immediately.
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Many stores are receiving shipments of 1, or 5 ... many of the newly shipped items could be gobbled up by people returning due to issues, and exchanging for a new replacement. Just because stores don't have any, doesn't mean its popular.
BostonDan2 said:
Can someone post a survey on here asking the question and lets put it to bed to see where it stands? If I knew how to do it, I'd do it myself.
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The answer is NO .. because if you do, someone will close it, delete it, or flame you. For 2 reasons:
1) this is a developer only forum and not a customer service board, or complaint board, etc ... read the rules
2) because only positive posts/threads actually survive around here due to the recent fanboy'ish nature of some people. i.e. "omg another post bashing wifi, just go return it already!!" x100 = mods delete thread.

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