Don't try to return a rooted device to B&N for an exchange, if you do you will probably be turned away for voiding your warranty.
Most techs know how to check for root on a device. They will be risking their employment if they authorize a return on rooted device.
I'm sure most know this already, but I have seen some post that leads me to believe otherwise so I thought I would go ahead and put this out there.
Just factory restore it before returning it. They will never know.
If you return it rooted, you're just asking for trouble.
It's just like a jailbroken iOS device. You restore before taking it in. Someone may suspect that you rooted, but they have no proof.
Sent from my BNTV250 using Tapatalk
I asked the barnes and noble employees about this and they flat out said you return it restored to stock they will take it no questions asked, you return it rooted, they will laugh at you and null your warranty. However, I have seen some employees take pity on people who have purchased rooted devices on the internet and restored it to stock for them. It really depends on the employee you get...
I wanted to put a big ol' Homer Simpson "D'uh!" here but I know there will be some people taking their rooted NT back to B&N wanting help on how to install Launcher Pro. It will happen....
De-Root your NT before returning it!
I have yet to have someone try and return a rooted device while I was working, but I know my options would be very limited if someone brought one in rooted and wanted an exchange or refund. If someone brought in a factory defaulted device I would not have any trouble refunding their device as long as it is within the alloted time to do so.
Also if you didn't know all NT purchased have the holiday return policy, not the standard 14 days so, you have until the end of January.
r2tbone said:
I have yet to have someone try and return a rooted device while I was working, but I know my options would be very limited if someone brought one in rooted and wanted an exchange or refund. If someone brought in a factory defaulted device I would not have any trouble refunding their device as long as it is within the alloted time to do so.
Also if you didn't know all NT purchased have the holiday return policy, not the standard 14 days so, you have until the end of January.
Click to expand...
Click to collapse
From what I've been told, its only with a gift receipt. But, I ordered mine online and didn't get a gift receipt. What date did the holiday return policy start?
You are a hundred percent correct in the fact that they will not take back a rooted device, however there are plenty of ways to get around this. The most easiest is the
Code:
adb shell 'echo -n '0000' /bootdata/BootCnt; reboot'
Wait there's a warranty? Lol. I think that might be the one thing I haven't bothered to look up. Is it like a one year manufacturer defect deal?
Drewmungus said:
Wait there's a warranty? Lol. I think that might be the one thing I haven't bothered to look up. Is it like a one year manufacturer defect deal?
Click to expand...
Click to collapse
Yes, industry standard warranty, supplemental available from B&N (two-year accidental) for $49.99, and of course other warranties are available (through your insurance carriers, credit card companies/issuers, etc.).
r2tbone said:
Don't try to return a rooted device to B&N for an exchange, if you do you will probably be turned away for voiding your warranty.
Click to expand...
Click to collapse
I think every post on rooting procedures has mentioned that it voids your warranty. It's also not a permanent procedure that wrecks your Nook (does not mess with the recovery partition, system files, install a new rom etc), and it's simple enough to do a factory reset, so your posts are a bit needlessly panicky, no?
zmobie said:
I think every post on rooting procedures has mentioned that it voids your warranty. It's also not a permanent procedure that wrecks your Nook (does not mess with the recovery partition, system files, install a new rom etc), and it's simple enough to do a factory reset, so your posts are a bit needlessly panicky, no?
Click to expand...
Click to collapse
I wouldn't say needlessly panicky... more like confirmation from someone who has to know the rules and the workarounds... many of us would be clear on this without reminder BUT there are many android-newbies who might NOT find this as obvious and may get themselves voided by asking B&N employees for help with innocent questions that would only be relevant to rooted devices...
Loglud said:
You are a hundred percent correct in the fact that they will not take back a rooted device, however there are plenty of ways to get around this. The most easiest is the
Code:
adb shell 'echo -n '0000' /bootdata/BootCnt; reboot'
Click to expand...
Click to collapse
^^forces a system wipe/factory reset?
So I have to Jan to return this if I find something better? Cool. Not that I think I'd find anything better for the price but it's good to know.
are you guys 100% sure it can be return until end of january? i bought and returned the nook because after reading the fine print all i could find was that with a gift receipt they will give you a CREDIT after the 14 day period, not necessarily a refund. better double check.
jtbnet said:
I wouldn't say needlessly panicky... more like confirmation from someone who has to know the rules and the workarounds... many of us would be clear on this without reminder BUT there are many android-newbies who might NOT find this as obvious and may get themselves voided by asking B&N employees for help with innocent questions that would only be relevant to rooted devices...
Click to expand...
Click to collapse
Sure, you're right - it's good information and probably should be stickied or similar, BUT it's not as permanent as it sounds from this thread. The point about asking B&N questions about rooted devices is a VERY good point for sure - don't do that (don't ask them questions at all! well maybe hardware nonfunctioning related questions).
This is the first I've heard about returns being extended to Jan. Does anyone have an official source/link on this?
snapplex: yep forces re-image of factory backup.
zmobie said:
This is the first I've heard about returns being extended to Jan. Does anyone have an official source/link on this?
snapplex: yep forces re-image of factory backup.
Click to expand...
Click to collapse
Barnes and Noble said:
To make your holiday shopping easier, Barnes&Noble.com is extending our return policy for orders placed between November 14 and December 31. Returns will be accepted through January 31, 2012. . . . NOOK Refunds
Any NOOK purchased from November 14 to December 31, opened or unopened, will be honored for exchange or refund through January 31, 2012.
For NOOK refunds, either call 1-800-THE-BOOK (843-2665) for a return authorization, or return it to a Barnes & Noble store.
Please note: If you do not call for a return authorization number and send the NOOK to the wrong return center, no refund will be provided and your NOOK will not be returned to you.
NOOK Protection Plan
If your NOOK was purchased in November or December, a protection plan can be added up to 60 days after purchase. Call 1-800-THE-BOOK (843-2665).
Click to expand...
Click to collapse
SEE: http://www.barnesandnoble.com/help/help_cds2.asp?PID=37128
conundrum768 said:
SEE: http://www.barnesandnoble.com/help/help_cds2.asp?PID=37128
Click to expand...
Click to collapse
Thanks a lot! Very cool
The protection plan is new/specifically Holiday related too I think? I was told it was only up to 7 days later than you could add B&Ns extended warranty on it, and that page said 60 days (!).
You have until January 31 to add the protection plan for your Nook Tablet.
Related
I will pay whatever developer or person who can crack the bootloader on the nook tablet 400$. Proof will be posted and then I must successfully perform it on my tablet to be paid ( I will have a trusted dev make sure its legit as well). Payment will be made on paypal and I will pay the fees. This offer is open until 12/4/2011 as I have to return my NT on Monday if nothing happens.
brett014 is my yahoo messenger if anyone has questions and I am on the IRC usually.
brett014 said:
I will pay whatever developer or person who can crack the bootloader on the nook tablet 400$. Proof will be posted and then I must successfully perform it on my tablet to be paid ( I will have a trusted dev make sure its legit as well). Payment will be made on paypal and I will pay the fees. This offer is open until 12/4/2011 as I have to return my NT on Monday if nothing happens.
brett014 is my yahoo messenger if anyone has questions and I am on the IRC usually.
Click to expand...
Click to collapse
December 4th is an impossible deadline dude.
Another Proposal
add 5 bucks to be given by each person who quotes this post, meaning that they accept and are willing to donate $5 to the developer or person who cracks the bootloader before december 4th
Seriously guys, we can't set a deadline on this as 1) December 4th is a bit ridiculous and 2) Money shouldn't even be involved. It makes people dev for a device for the wrong reasons. Stop making bounties, it's a waste of money and time.
Indirect said:
2) Money shouldn't even be involved. It makes people dev for a device for the wrong reasons. Stop making bounties, it's a waste of money and time.
Click to expand...
Click to collapse
Does it really matter how we come by an unlocked bootloader? If its paid for, will you not use it?
I'll add $100 to said bounty. PayPal paid.
Sent from my iPhone using Tapatalk
It means the developers will always expect to be paid and that is flat out wrong. I will never dev for ONLY cash. I do it for the betterment of the device and the community. If people donate that's up to them but I dont come to work on a device specifically for money.
It shouldn't matter to you why another person develops for a device. That is a personal decision for each individual developer not the community.
Sent from my iPhone using Tapatalk
The point is to give everyone some added incentive to get it done in 7 days. I am sure its impossible but maybe the extra cash will bring in some people who crack bootloaders from other devices that have theories and thing to try. No one is forcing anyone to try and break it in 7 days, but if someone does then 400$ is their reward
Here's a thought, and I am by no means a genius, but why don't you return your NT, take that $250 + your $400 and buy a better device? Thats what I would do if I had the money to blow, just an idea
I think people who don't know what they're talking about think that you can just brute-force a bootloader key. If a bootloader is locked, there's very little that you can do.
The security features of the bootloader and key it is checking for are programmed into the chip with a one-time-programmable e-fuse. The feature is specifically designed so that it can never be disabled, and therefore the only way around it is getting or figuring out B&N's private signing key
boomn said:
The security features of the bootloader and key it is checking for are programmed into the chip with a one-time-programmable e-fuse. The feature is specifically designed so that it can never be disabled, and therefore the only way around it is getting or figuring out B&N's private signing key
Click to expand...
Click to collapse
Exactly. It doesn't matter how high you set the reward. The fact remains that a bootloader key is by most means impossible to figure out. Unless of course you make a mistake like Sony did with their PS encryption.
What I really meant was donations, and kind of a prize for the person who does it! and finally unlocks the bootloader.
An alternative
brett014 said:
This offer is open until 12/4/2011 as I have to return my NT on Monday if nothing happens.
Click to expand...
Click to collapse
There is of course an alternate course, which I am personally seriously considering (my clock runs out on Nov 30):
Return the Nook Tablet, and buy another if/when someone achieves an "independent" boot from an SDcard. By "independent" I mean that it's able to boot anything (including a copy of B&N 1.4) solely from the SDcard (eg, the ramdisk does not reference the internal memory (except for the /rom details, like the MAC address).
I agree that cracking the signed bootloader scheme is not as easy as some seem to think (based on thirty years of working in the embedded software field myself). However, what IS easy is returning it, and moving to one of the inexpensive but quite decent tablets that are now out in the market. Eg, after buying the Nook Tablet eleven days ago, I bought an Acer A500 a week later, and couldn't be more pleased. Even though I haven't rooted the A500, it does pretty much everything I need as stock (running the Samba app, which requires root, is the exception). That's more than I can say for the Nook Tablet, even though I've rooted the latter (eg, the B&N eMail and Gallery applications are garbage). The nice thing about the NT is the battery life.
not overseas
somebody9 said:
Exactly. It doesn't matter how high you set the reward. The fact remains that a bootloader key is by most means impossible to figure out. Unless of course you make a mistake like Sony did with their PS encryption.
Click to expand...
Click to collapse
I think you are missing the point of this post:
The point is to get MORE people here than our ONE dev to try. All it takes is 1 mistake to break a bootloader and it happens occasionally. If you do not want to participate then please by all means DON'T and stop complaining.
I am fully aware, as everyone else, that the bootloader probably will not be broke in the next 7 days. Everyone should be loudly applauding my attempt to get more devs involved instead of flaming away here and in the other forum about my decision to offer a reward.
I am so going to laugh when someone from left field comes and figures this out while all of you are still complaining. Maybe it should be made a private fix just for me until people come and apologize for the flaming? (I'm not that way and I wouldn't do that, but I know a lot of people that wouldn't put up with the crap I am getting).
brett014 said:
I think you are missing the point of this post:
The point is to get MORE people here than our ONE dev to try. All it takes is 1 mistake to break a bootloader and it happens occasionally. If you do not want to participate then please by all means DON'T and stop complaining.
I am fully aware, as everyone else, that the bootloader probably will not be broke in the next 7 days. Everyone should be loudly applauding my attempt to get more devs involved instead of flaming away here and in the other forum about my decision to offer a reward.
I am so going to laugh when someone from left field comes and figures this out while all of you are still complaining. Maybe it should be made a private fix just for me until people come and apologize for the flaming? (I'm not that way and I wouldn't do that, but I know a lot of people that wouldn't put up with the crap I am getting).
Click to expand...
Click to collapse
I think it's just the ridiculousness of the whole scenario. Why would you piss away $400 on top of the $250 bucks you already spent on the NT, ultimately spending $650 dollars on it, just to get other devs to come in on the project. Take that 650, wait a little bit and get the new Transformer Prime, that thing is freakin sweet. Just my 2 cents, but to each his own.
Marti1337 said:
Here's a thought, and I am by no means a genius, but why don't you return your NT, take that $250 + your $400 and buy a better device? Thats what I would do if I had the money to blow, just an idea
Click to expand...
Click to collapse
Lol x2
Sent from my BNTV250 using Tapatalk
Marti1337 said:
I think it's just the ridiculousness of the whole scenario. Why would you piss away $400 on top of the $250 bucks you already spent on the NT, ultimately spending $650 dollars on it, just to get other devs to come in on the project. Take that 650, wait a little bit and get the new Transformer Prime, that thing is freakin sweet. Just my 2 cents, but to each his own.
Click to expand...
Click to collapse
Well... it is my money and it is my tablet. As i have already explained 3 times I loved the Nook Color and want to love the Nook Tablet. I love the personalization available on the Nook Color and if that was possible on the Nook Tablet it would be EASILY worth it to me. Honestly your opinion about how I spend my money isn't even worth the two cents you are offering.
Once again I don't understand people. I am making an offer to get MORE dev's to come and help us and all people do is complain... how is that helping? even if the bootloader reward fails and i return my NT, you guys are the winners because maybe more devs will show than the ONE we have now.
brett014 said:
Well... it is my money and it is my tablet. As i have already explained 3 times I loved the Nook Color and want to love the Nook Tablet. I love the personalization available on the Nook Color and if that was possible on the Nook Tablet it would be EASILY worth it to me. Honestly your opinion about how I spend my money isn't even worth the two cents you are offering.
Once again I don't understand people. I am making an offer to get MORE dev's to come and help us and all people do is complain... how is that helping? even if the bootloader reward fails and i return my NT, you guys are the winners because maybe more devs will show than the ONE we have now.
Click to expand...
Click to collapse
Just trying to give you a little insight as to your inquiry of why people aren't seeing eye-to-eye with you. Don't get your e-panties in a bunch. Like I said: to each his own.
As i can't reply to the proper thread due to the 10 post limit, i'll have to write it here. After lurking the forums regarding the Failed bootloader error 0x04 issue, i'm pretty much condemned to submitting my TF201 Asus Transformer Prime to Asus to deal with it. I've been given the impression it'd cost over 200/300USD just to get the problem fixed due to a number of post here claiming about the requirement of sending the whole motherboard in for replacement.
Let me just debunk that, that is totally not true. True asus technical support branches are given tools to easily flash the whole firmware regardless of the "Hard brick" issue. So when i sent in my TF201 to get it fixed recently, it didn't take them long. Also, because it was still within the warranty period, i did not have to pay anything. However, i was told that it would cost around 25-30 USD for recovery services if it's out of warranty. ;D
So, why am i writing this? After reading the high costs of repairing the device, i was spooked into waiting for some messiah to bring in a solution to the problem. However, after talking to the support over the phone, i found out that i do not need to pay anything if i were to get them to inspect the device. Quotation will then be provided in order to proceed with the repairs. So, i thought to myself, why not? In other words, if you have access to a local asus technical support branch, head down and see what are your options. There's no harm in trying.
Also, a friend found this.
engadget.com/2012/04/24/transformer-prime-team-win-recovery-project/
Wow. Cool
Sent from my PG86100 using xda premium
Now all we need is a leak of these mighty recovery tools
phr0zenx said:
As i can't reply to the proper thread due to the 10 post limit, i'll have to write it here. After lurking the forums regarding the Failed bootloader error 0x04 issue, i'm pretty much condemned to submitting my TF201 Asus Transformer Prime to Asus to deal with it. I've been given the impression it'd cost over 200/300USD just to get the problem fixed due to a number of post here claiming about the requirement of sending the whole motherboard in for replacement.
Click to expand...
Click to collapse
You don't mention whether you had unlocked the bootloader or not?
brick repair 200$ 12/1/12
You must have been lucky, or perhaps it is the repair location.
I unlocked my tf201, installed clockworks, and bricked it. Would not get past the initial ASUS screen no matter what you did.
After reading your post, I hoped for the best and sent it into the Grapevine TX. repair center.
They sent me a picture of the web page saying ASUS knew it was unlocked, and offered to replace the main board for 200$.
Had they been able to reload the software for 25, I'd have paid, but 200$ is ridiculous, I'll go but a new Nexus.
Just another data point.
phr0zenx said:
As i can't reply to the proper thread due to the 10 post limit, i'll have to write it here. After lurking the forums regarding the Failed bootloader error 0x04 issue, i'm pretty much condemned to submitting my TF201 Asus Transformer Prime to Asus to deal with it. I've been given the impression it'd cost over 200/300USD just to get the problem fixed due to a number of post here claiming about the requirement of sending the whole motherboard in for replacement.
Let me just debunk that, that is totally not true. True asus technical support branches are given tools to easily flash the whole firmware regardless of the "Hard brick" issue. So when i sent in my TF201 to get it fixed recently, it didn't take them long. Also, because it was still within the warranty period, i did not have to pay anything. However, i was told that it would cost around 25-30 USD for recovery services if it's out of warranty. ;D
So, why am i writing this? After reading the high costs of repairing the device, i was spooked into waiting for some messiah to bring in a solution to the problem. However, after talking to the support over the phone, i found out that i do not need to pay anything if i were to get them to inspect the device. Quotation will then be provided in order to proceed with the repairs. So, i thought to myself, why not? In other words, if you have access to a local asus technical support branch, head down and see what are your options. There's no harm in trying.
Also, a friend found this.
engadget.com/2012/04/24/transformer-prime-team-win-recovery-project/
Click to expand...
Click to collapse
Which service center did you go to exactly? I have sent mine in for RMA, and they keep trying to tell me they need to replace the motherboard. I know a decent bit about these things, and im pretty sure they are just getting rid of inventory and making more money (my quote was $180). I keep asking them if reflashing the firmware is a possibility, and they totally dodge the question. If I could contact the service center in Georgia (which is the nearest to me) and verify the 30 dollar charge, I would happily pay that price to fix the tablet!
Somebody needs to get on this quick. I've heard that this is the way they treat bricked primes in Europe. Just flash a new bootloader; service charge of a few dollars and out the door. Wish someone knew somebody inside Asus tech centers somewhere that could get us that software.
Sent from my large and in charge GN2 using Forum Runner
any updates to this? Flash bootloader service anywhere?
bootloader
bspratt said:
any updates to this? Flash bootloader service anywhere?
Click to expand...
Click to collapse
My transformer is at the Asus service center right now with hard brick "error unrecoverable bootloader (0x0000000)" I'm waiting for their call. I hope they can fix it. The main problem is that the bootloader is unlocked and of course I don't have any warranty. If they ask more than $100 for a software problem I'll be very disappointed in Asus. I'll write the result later.
motorom said:
My transformer is at the Asus service center right now with hard brick "error unrecoverable bootloader (0x0000000)" I'm waiting for their call. I hope they can fix it. The main problem is that the bootloader is unlocked and of course I don't have any warranty. If they ask more than $100 for a software problem I'll be very disappointed in Asus. I'll write the result later.
Click to expand...
Click to collapse
What was the result?
(Solved) TF201 Hard Brick
Thank God! I found this post it fixed my Transformer Prime I hard bricked it Saturday night trying out a kit kat rom that didn't take I didn't have my JB CyanogemMod zip with me so I tried to restore a back up no go. I tried everything then I found this post I had never tried to fastboot -i 0x0b05 erase misc check this out hope it helps someone else Thank You Jesus!
http://forum.xda-developers.com/showthread.php?t=2179759&page=2
If this helps click on this link for free 15 gb of cloud storage plus an additional 5gb just for signing up
https://copy.com?r=2TgwBI
(Solved) TF201 Hard Brick
Asus is lying for something that is obviously a software issue and bilking $200 to $300 dollars out of people. I finally found a forum that had one or two steps I hadn't tried and it worked. They wanted me to create a RMA for $300 for something that only takes a download a 32 bit OS and fastboot to fix below is the life line that saved my Prime repost on any sights that don't have this it works. Thank God
http://forum.xda-developers.com/showthread.php?t=2179759&page=2
credzba said:
You must have been lucky, or perhaps it is the repair location.
I unlocked my tf201, installed clockworks, and bricked it. Would not get past the initial ASUS screen no matter what you did.
After reading your post, I hoped for the best and sent it into the Grapevine TX. repair center.
They sent me a picture of the web page saying ASUS knew it was unlocked, and offered to replace the main board for 200$.
Had they been able to reload the software for 25, I'd have paid, but 200$ is ridiculous, I'll go but a new Nexus.
Just another data point.
Click to expand...
Click to collapse
I accepted the OTA update because I hadn't done my research. What can I expect to happen? I can't root or unlock the bootloader. Is another exploit in the works? Or should I just cut my losses and switch to another phone?
Sorry about the dumb question.
There is a few devs working on rooting (and I believe they have achieved root) on a post ota phone... You are not screwed, just be patient for a little while longer... Then I assure you that the wait will be worth your while
87linux said:
I accepted the OTA update because I hadn't done my research. What can I expect to happen? I can't root or unlock the bootloader. Is another exploit in the works? Or should I just cut my losses and switch to another phone?
Sorry about the dumb question.
Click to expand...
Click to collapse
It's not a dumb question. The only dumb question is the one that is never asked. I believe Jcase and beaups are working vigorously to find a solution to the issue since February 16th when the OTA rolled out.
Here's what I did when I had the problem. I was very lucky as a new owner and was within the 14 day "no questions asked" return policy. So I told them the update went a little haywire on my phone (not entirely truthful but it made groundwork possible) and I couldn't access my banking bill pay site (true statement, which pays Verizon btw) and I was missing several corporate emails and messages (this was also a true statement). I asked for or a new one in the box sealed and that I would do the dirty work of activation myself but I really was under the gun to travel and had to go to a corporate meeting (complete lie... wanted to get my hands on it before they tried to "help out" and update it for me). I was promised by a 2nd level tech rep that it would be waiting for me the minute the store opened and VOILÀ new DNA.
If you're lucky enough to be a new owner then do that. If not, then patience is a virtue. At most I would give it a few more days as a source has to be revealed at some point for the devs to use for it. I wish I had a better answer for you but I can assure you that the devs are hard at work.
My Phone; (AT&T HTC One M8 Unlocked, Rooted S-off ), TWRP 2.7.0.0 Recovery, Superuser GOO Manager installed. Flashed the Venom rom using teamwin app. Followed inst, plus youtube video. Did not work first time. Installed backup phone went back to normal, tried flashing again went fine rebooted once rebooted would not turn on, can not get into recovery. Phone powers up and say UNFORTUNATELY PHONE HAS STOPPED WORKING. Any help will be greatly appreciated.
Is there no way to force this phone into bootloader mode?
Well I'm off to the Evil empire(AT&T) to get a new phone.
Phone still under warranty, getting one mailed to me with a return mailer to send this one back, should be here on Tuesday. A few minutes ago I saw the supersu app pop up asking to grant venom tweaks permission. I could not grant it because of the two error messages on the screen on top of it. (Unfortunately the phone has stopped, and Unfortunately blink feed has stopped). Has anyone seen any thing like this before?
underdogg said:
Phone still under warranty, getting one mailed to me with a return mailer to send this one back, should be here on Tuesday. A few minutes ago I saw the supersu app pop up asking to grant venom tweaks permission. I could not grant it because of the two error messages on the screen on top of it. (Unfortunately the phone has stopped, and Unfortunately blink feed has stopped). Has anyone seen any thing like this before?
Click to expand...
Click to collapse
I'm sure your phone is fine. you are using an outdated twrp and probably messed up a partition. Unplug phone, hold vol up and power for exactly 10 seconds, let go of both, then hold vol down and power. This should take you to your boot loader. get new twrp img from official site.
fastboot flash recovery twrp.img
fastboot erase cache
boot to twrp and reflash rom.
I had done what you suggested many times (read it from another post), the only difference was you said exactly 10 seconds the other post said 15 seconds. The HTC tech I talked to earlier this morning even told me to do that for 15-20 seconds which did not work. Your method worked like a charm on the first try. Thank you very much Sir.
underdogg said:
I had done what you suggested many times (read it from another post), the only difference was you said exactly 10 seconds the other post said 15 seconds. The HTC tech I talked to earlier this morning even told me to do that for 15-20 seconds which did not work. Your method worked like a charm on the first try. Thank you very much Sir.
Click to expand...
Click to collapse
Np, if you hold longer, it actually turns the phone back on before you can hit "vol down" to get to boot loader. If you are ever just resetting, you can hold as long as you want till it resets
I'm happy you go it sorted out. But stop jumping the gun, and running for a warranty exchange when things do go quite right when modding the phone.
If the screen comes on, its unlikely that the phone beyond recovery. Its usually just a lock of knowledge on your part, and just a matter of research on XDA, or asking for help here. If you are going to be modding the phone, you are going to have to resolve yourself to being more patient. Things will occasionally not go right, that is just a fact of the game. The right response is to troubleshoot your way out, and not freak out.
In any case, claiming a warranty replacement for damage that was a result of you modding the phone is immoral; and the very reason why these devices get locked down in the first place.
redpoint73 said:
I'm happy you go it sorted out. But stop jumping the gun, and running for a warranty exchange when things do go quite right when modding the phone.
If the screen comes on, its unlikely that the phone beyond recovery. Its usually just a lock of knowledge on your part, and just a matter of research on XDA, or asking for help here. If you are going to be modding the phone, you are going to have to resolve yourself to being more patient. Things will occasionally not go right, that is just a fact of the game. The right response is to troubleshoot your way out, and not freak out.
In any case, claiming a warranty replacement for damage that was a result of you modding the phone is immoral; and the very reason why these devices get locked down in the first place.
Click to expand...
Click to collapse
Please don't question my morality, you don't know me. I've dealt with AT&T(the evil empire) for 18 years, with them adding charges to my account, charging for items I never requested and they never sent, charging for additional minutes and data that were never used. I went to buy another phone ,just like I bought this one. The enormous amount of money they charge for these $80.00 phones is ridiculous. So please wait until you sit down and talk to me about all the things I endured with AT&T before making claims about my morality.
UNDERDOGG
21 Year 100% disabled American Veteran
Retired 22 Years Now
52 months a POW
2 Purple Hearts
3 Bronze Stars
2 Silver Stars
Sir you've never sat at my table, nor I yours. My moral compass is always pointed due north. So don't question my morality....Please
underdogg said:
Please don't question my morality, you don't know me.
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You're right, I don't know you. But my statement, while phrased in the 2nd person tense, does not require any knowledge of you, and does not in any way need to be specific to you. It applies to everybody. If you want me to rephrase slightly, try this:
Claiming a warranty replacement for damage that was a result of modding the phone is immoral and fraud; and the very reason why these devices get locked down in the first place.
The personal details of your life are not relevant to the discussion, and add no value to it.
People often like to frame things in terms of "evil" faceless corporations that don't get hurt if you rip them off. Of you getting payback for so-called "wrongs" they have done to you. But in reality, the expense of fraudulent warranty claims doesn't get absorbed by AT&T, it trickles down to all of us, the customers. And in more ways than one. Not only would such behavior pass on additional monetary expenses to other honest paying customers, but also is the very reason why manufacturers and carriers are locking down bootloaders, and otherwise locking down the phones against modification (write protected partitions, etc.). If not for fruadulant warranty claims (do to botched phone modding), the manufacturers and carriers would let us mod to our hearts delight. Locked bootloaders and other obstacles would not exist, because why would they care? Its not the "evil empire" you are hurting, its all of us.
If you decide to mod the phone, you accept the risk of bricking it, and having to replace the phone on your own dime. Its that simple.
redpoint73 said:
You're right, I don't know you. But my statement, while phrased in the 2nd person tense, does not require any knowledge of you, and does not in any way need to be specific to you. It applies to everybody. If you want me to rephrase slightly, try this:
Claiming a warranty replacement for damage that was a result of modding the phone is immoral and fraud; and the very reason why these devices get locked down in the first place.
The personal details of your life are not relevant to the discussion, and add no value to it.
People often like to frame things in terms of "evil" faceless corporations that don't get hurt if you rip them off. Of you getting payback for so-called "wrongs" they have done to you. But in reality, the expense of fraudulent warranty claims doesn't get absorbed by AT&T, it trickles down to all of us, the customers. And in more ways than one. Not only would such behavior pass on additional monetary expenses to other honest paying customers, but also is the very reason why manufacturers and carriers are locking down bootloaders, and otherwise locking down the phones against modification (write protected partitions, etc.). If not for fruadulant warranty claims (do to botched phone modding), the manufacturers and carriers would let us mod to our hearts delight. Locked bootloaders and other obstacles would not exist, because why would they care? Its not the "evil empire" you are hurting, its all of us.
If you decide to mod the phone, you accept the risk of bricking it, and having to replace the phone on your own dime. Its that simple.
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I some what agree with you but not totally, as for as my back ground info now you do know a little about me. You must not know how warranties work if I had taken the warranty phone I would have to send them this one back. So I cancelled the order. This is not an AT&T phone this is my phone, I bought it, I can do what I please with it. In my earlier post I said I went to BUY another phone, not do a warranty claim I told them what I did. I did not try to deceive them, lie or anything(because of my Morality). If it's their phone I agree I should be liable, but it's my phone. It came with a warranty, so did the 2013 Mustang I purchased for my Grand Daughter, the engine failed, the warranty replaced the engine. I was allowed to keep the defective engine, it was MINE I wrote a check for the vehicle. Since I bought the phone they should have made provisions for me to unlock, root, unlock the sim, replace the rom, toss it in my lake, throw from the third floor of my home, and anything else I wanted to do to it, once they accepted my money this became my property. In closing, yes I don't care about big corporations, or the Government, but my morality is intact if it wasn't I don't think I would be here having this conversation with you. Sir, your lesson on morality is wasted on me you should be having this conversation with your children!
underdogg said:
You must not know how warranties work
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I know precisely how warranties work. You said the following, which to me means you were making a warranty claim due to the phone not booting, which was a result of you modding the phone.
underdogg said:
Phone still under warranty, getting one mailed to me with a return mailer to send this one back
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You did not use the word "buy" previously anywhere. Only the word "get" which is ambiguous at best. And how a purchase fits in with the above quote (getting a warranty exchange) is unclear.
And I know you go the phone working again, so presumably cancelled the warranty claim. I was more commenting on the intent to make a warranty claim.
I've said my part, no need to carry this discussion any further. And frankly the repeated mention of your "morality" is irrelevant. I'm just making a comment, which all are free to do on this forum. You can take it or leave it (obviously the latter). But saying I cannot comment (and to have this conversation "with my kids" instead) is not your right.
redpoint73 said:
I know precisely how warranties work. You said the following, which to me means you were making a warranty claim due to the phone not booting, which was a result of you modding the phone.
You did not use the word "buy" previously anywhere. Only the word "get" which is ambiguous at best. And how a purchase fits in with the above quote (getting a warranty exchange) is unclear.
And I know you go the phone working again, so presumably cancelled the warranty claim. I was more commenting on the intent to make a warranty claim.
I've said my part, no need to carry this discussion any further. And frankly the repeated mention of your "morality" is irrelevant. I'm just making a comment, which all are free to do on this forum. You can take it or leave it (obviously the latter). But saying I cannot comment (and to have this conversation "with my kids" instead) is not your right.
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You are right, I did say get a phone, the warranty info came after I got to the store. I buy what I want, and I understand my RIGHTS under the freedom of speech act. You said what you had to say, I just questioned your point about my morality. This is the last I will speak on this, I hope you do the same. Have a good day today and a better day tomorrow.
First and foremost, I sincerely apologize for making this type of thread, but I have done some searching and reading and I am now thoroughly confused.
My phone is the BNG3 version so obviously not towelroot compatible. After figuring out that was the case and it ain't being updated I stumbled upon Odin Pro, but it needs root to use. Seems like a bit of a catch 22.
So how do I root my S5, what is this Knox and why shouldn't I trip it, and what the heck is happening?
Once again, sorry for making this kind of thread, but I am just so confused.
Nemaides said:
First and foremost, I sincerely apologize for making this type of thread, but I have done some searching and reading and I am now thoroughly confused.
My phone is the BNG3 version so obviously not towelroot compatible. After figuring out that was the case and it ain't being updated I stumbled upon Odin Pro, but it needs root to use. Seems like a bit of a catch 22.
So how do I root my S5, what is this Knox and why shouldn't I trip it, and what the heck is happening?
Once again, sorry for making this kind of thread, but I am just so confused.
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I'll answer the second part since the other poster already answered the first part.
Tripping knox is just setting a flag in the bootloader to true. Basically it tells Samsung that you did something "unauthorized" with your phone and voided your warranty with them. The thing is, tmobile doesn't care. They will replace/upgrade your phone without even looking. This has been confirmed many times here and other places. (don't hold me accountable...yada yada...)
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fffft said:
But TMB, like most carriers doesn't care about Knox and it usually won't affect a warranty claim made with TMB.
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That's not always the case. Before rooting, I called T-Mobile a few times speaking to different representatives each time and asked them to explicitly describe their policy on rooting and Knox, and how it relates their JUMP! program (T-mobile's warranty/insurance and upgrade service) with regards to upgrading and general insurance repair/replacement.
EVERY SINGLE ONE OF THEM SAID: If the Knox counter is tripped we will know/find out and you will no longer be eligible for upgrading nor replacement in accordance to the JUMP! program. In fact, a couple of them went into further detail that I could be liable for paying the full remaining price plus a fine if I were to attempt to upgrade/replace a Knox tripped phone.
THAT SAID, the employee that I bought the phone nonchalantly remarked when I asked him about rooting the phone with respect to the JUMP! program that T-Mobile would honor the JUMP! program despite root. HOWEVER he said nothing about a Knox tripped phone. Perhaps he equivocated meant that a towelrooted phone may be accepted but a full-fledged Knox tripped phone may not.
TL;DR:
T-Mobile representative/"official" web-sources say Knox tripped phones will not be eligible for the JUMP! program.
ONE employee at a T-Mobile store seemed to be willing to accept a rooted phone with regards to the JUMP! program.
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fffft said:
TMB is a large company. ...
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I'm sorry if I'm coming off as a troll/unwise, I am being completely serious. I am a cautious guy, and I wanted to know the full potential hazards of rooting with regards to their warranty policy. Of course on a person to person basis it should be easy to find a rep that will let a Knox tripped phone slide. However, in my personal opinion to pay the price of the warranty + full price of the phone + a fine in the unlikely worse case scenario that T-Mobile holds their policy to the letter seems expensive, especially when I know I will more than likely keep the phone for 2yrs+. My conclusion was to not buy their warranty, root, and be happy.
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Just do a deferred trade in then when you jump. You skip one person looking at your phone and the people in the warehouse honestly couldn't care less.
Wow, thanks for the massive amounts of information folks, truly.
A couple question though.
1. If I Install an older version and root using towelroot...
Would I be able to keep my device up to date with the performance updates Samsung releases?
2. These custom recoveries/kernels that would trip Knox? What do they mean and what advantages do they have?
3. If I do end up tripping Knox, can I un-trip it?
Nemaides said:
Wow, thanks for the massive amounts of information folks, truly.
A couple question though.
1. If I Install an older version and root using towelroot...
Would I be able to keep my device up to date with the performance updates Samsung releases?
2. These custom recoveries/kernels that would trip Knox? What do they mean and what advantages do they have?
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I'm not sure on the first one, so I'll let someone else answer.
The reason I chose to use the root method that tripped knox is I knew I was going to flash a custom rom later on. I would really recommend flashing the CM11 rom in the forum. If you wait a few days, most if not all the bugs will be ironed out and it'll be just as stable as stock.
As to what they mean, recoveries are what you use to flash and backup roms (they can be used for more, but this is what most people use) and kernels would just add MUCH more control over the inner workings of the phone (performance, screen calibration, button tweaks, etc).
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Last question,
If I root using an old kernel would it be possible to install updates without breaking root? Someway to keep the kernels just get the improvments?
Nemaides said:
Last question,
If I root using an old kernel would it be possible to install updates without breaking root? Someway to keep the kernels just get the improvments?
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here are two threads concerning how to update without losing root and or tripping knox. i suggest you read as much as you can b efore doing anything http://forum.xda-developers.com/showthread.php?t=2790292 http://forum.xda-developers.com/tmo.../experimental-how-to-root-triggering-t2845421
AleHanSolo said:
That's not always the case. Before rooting, I called T-Mobile a few times speaking to different representatives each time and asked them to explicitly describe their policy on rooting and Knox, and how it relates their JUMP! program (T-mobile's warranty/insurance and upgrade service) with regards to upgrading and general insurance repair/replacement.
EVERY SINGLE ONE OF THEM SAID: If the Knox counter is tripped we will know/find out and you will no longer be eligible for upgrading nor replacement in accordance to the JUMP! program. In fact, a couple of them went into further detail that I could be liable for paying the full remaining price plus a fine if I were to attempt to upgrade/replace a Knox tripped phone.
THAT SAID, the employee that I bought the phone nonchalantly remarked when I asked him about rooting the phone with respect to the JUMP! program that T-Mobile would honor the JUMP! program despite root. HOWEVER he said nothing about a Knox tripped phone. Perhaps he equivocated meant that a towelrooted phone may be accepted but a full-fledged Knox tripped phone may not.
TL;DR:
T-Mobile representative/"official" web-sources say Knox tripped phones will not be eligible for the JUMP! program.
ONE employee at a T-Mobile store seemed to be willing to accept a rooted phone with regards to the JUMP! program.
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Yeah if you call them and ask they will tell you that ... Its completely the opposite of what happens when you bring a knox tripped phone in for an upgrade or whatever .. Think about it ... If you have jump then you have premium handset protection which means you can throw your phone at a wall and take it to tmobile and get a new one . They would way rather get a knox tripped phone that they can resell without having to pay for parts or anything like that ...I have been using tmobile for years and they never ever check for know . Knox voids the manufacturers warranty not the handset protection. The sales people really don't know jack about anything . There only fix for anything is to do a factory reset . At the end of the day Tmobile wants you to have a device so they can give you a bill monthly . Its bad business to take away equipment that makes you money . Im saying this from personal experience and basic common sense . Plus I have a friend that worked at tmobile for some time . When I bought my GS5 I rooted it while I was still in the store waiting for them to finish my transaction and even showed the sales guy how towelroot works . Jump is kinda a waste anyway cause you have to have half your device paid off to JUMP , when you can just sell your phone outright to pay the other half off .Especially if you buy flagship phones . I sold my GS4 for 320 which was more than what Jump would have covered
I like this!
fffft said:
Fair enough and I appreciate the elaboration. You described yourself as cautious which is fine. It's an individual choice whether to rely upon common practice or only trust what is official policy. You can decide what is best for yourself.
My perspective is that life is nothing if not learning to read between the lines. Have you ever read the back of a movie rental contract? Or car rental.. or rent almost anything contract? If you took the worst case, they have the right should you ever be late in returning the rented item to literally bust down your door, retrieve the rented item and not be held responsible for damage to your home. Not to mention collect hundreds of dollars in penalties for "being forced" to repatriate their overdue rental.
It would be naive to think that is common practice or likely to happen though. And that is the lesson of worst case scenarios. It's wise to know about them, but you also have to make a judgement as too how likely they are to occur. The alternative would be to refrain from doing many common place activities and live something like a hermit.
There is no reason that you or anyone else need agree though. That's just my take on it.
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:good: That right there was a lesson in life!
spirodave said:
Jump is kinda a waste anyway cause you have to have half your device paid off to JUMP , when you can just sell your phone outright to pay the other half off .Especially if you buy flagship phones . I sold my GS4 for 320 which was more than what Jump would have covered
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Not the old JUMP. That lets me upgrade twice per year without having to pay off 50%.