Apologies if this sounds stupid....so I ended up with 2 primes shipping, one 2nd day, one UPS 3 day select. Due to the holidays I will get one from Store A today. The one from Store B is due Thursday. Of course I'd like to open, charge, and start using the one from Store A today. However, I like the payment plan I used better for Store B.
Question? Will the vendor know which tablet they sent? Are the serial numbers on outside of the box? For example, keep item from Store A, but return item from Store B to Store A due to payment terms. Refund from Store A make payment to Store B.
Does that sound as wacky on screen as it does in my head????
tlo729 said:
Apologies if this sounds stupid....so I ended up with 2 primes shipping, one 2nd day, one UPS 3 day select. Due to the holidays I will get one from Store A today. The one from Store B is due Thursday. Of course I'd like to open, charge, and start using the one from Store A today. However, I like the payment plan I used better for Store B.
Question? Will the vendor know which tablet they sent? Are the serial numbers on outside of the box? For example, keep item from Store A, but return item from Store B to Store A due to payment terms. Refund from Store A make payment to Store B.
Does that sound as wacky on screen as it does in my head????
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What you ask makes complete sense. I believe from unboxing videos I have seen the serial number is on the back of the box. (My prime from Best Buy will not be here until tomorrow) Not knowing the practices of the vendor you selected there is no way to know if they scan the serial number for tracking purposes. IMHO you should contact the vendor and simply ask. Better safe than sorry.
Thanks for the info, I figured like most electronics the S/N was on the outside of the box. I suppose I could call but that would be a strange conversation wouldn't it? "Yes I'd like to return this Prime I ordered from somewhere else, but it's still in the box." It was Newegg and ABT by the way.
I am debating Ebay but not sure how they are selling on there now?
They always check serials but you could always ask them
Nvidia always!
I'm pretty sure they can check the serial even if it wasn't on the case of the prime. The hardware Id or serial should be accessible in over of the menus. You'd probably get away with it, but I'm sure they could check if they really wanted to.
Sent from my Nexus S 4G using xda premium
Or you could just sell it to me if it's a champagne one it would really make my new year since I couldn't enjoy one on Christmas :-(
Try ebay or craigslist, might be able to make a little profit on it if you really want.
Depends on the store, I know for a fact Staples doesn't have a S/N on the receipt. They just check that the box and items S/N match when returned.
Thanks for the replies. I guess I have a day or two to decide. May go the EBay route and see if it sells.
Just stick it on Craiglist, odds are you can make a profit.
You can sell it to me.
I'll take it for free (;
Honestly, just attempt returning it. It's not illegal, so the worst that will happen is that they'll deny you and you'll be back to where you are now.
I'm pretty sure when they scan the bar code they will realize that it's not a match to the info in their system.
I'm in a similar situation. Ordered from store B on 12/4/11 and it shipped 12/23 to be delivered on 01/03/12. 18 months financing.
Purchased 2nd unit 12/19 from store C to be delivered 12/23 but then went to backordered status. Several phone calls to customer service at this store and I'm assured it will ship 12/28 to be delivered 12/29. I was given a $50 credit at this store against the purchase price but no financing deal. The full $450 will charge to my credit card.
I would like to have 18 months to pay but that would essentially mean I just paid $50 more for the unit.
I think I will list the brand new, unopened unit on Craigslist when it arrives from store B on 01/03/11 and use the $$$ to pay my credit card for the purchase at store c where I received the item for $50 less, rather than just returning the unit from store b.
Wow, that's confusing.
Serial number is on the bottom.
Just say you got a second as a present and don't know which is which - and ask if it matters.
Related
After over 6 hours on the phone with Samsung support (until 2:30 am on SAt.) I was told to take the device back(stock and unrooted) and exchange or get a refund. I called Staples and was assured that they had PLENTY in stock(their words) so I made the 45 minute drive (one way) and upon arriving at the store the cashier was very polite but said she must talk to Mgr. The mgr shows up and says "oh your bringing back another one,(with a huge smirk on his face) I said yes I had tried very hard to resolve the issues with support but could not. The mgr continued to smirk and look at me like "yeah right" He said he must call his district mgr he left and the cashier apologized for him saying"He should not have treated you like that. The mgr returned and still had the same smirk on his face. and said "what do you want to do?" I replied, I will try another one ( I had purchased one a week and a half ago and returned it for refund after 3 days.) He said just a moment and went to the store room and when he came back he said I can exchange it for one in an opened box, I replied NO WAY!!. He then said that they had 2 in the back and both were opened, I said what happend to the plenty I was told on the phone? I then asked for a refund and he whispered something to the girl and smirked again and left. The cashier then all of a sudden had all of this info about stock in the backroom etc. I firmly believe that they did not want to exchange the device and would rather refund and look for others to come in and buy their stock.(opened and unopened) The cashier apologized once again for the mgr's actions. I got the number for corporate and will call tomorrow. Upon reading the coupon it says coupon good only while supplies last. That could mean that all stores were only shipped a very few. I now have no coupon and no device. I had just returned the TF I had been trying and decided to stick with the Gtab and had purchased a Samsung keyboard for it at BB. Anyone else have problems with Staples?
I will not shop at Staples again after the way I was treated when my wife and I went to the store to buy my Samsung Tab, was treated very rudely by a manager, ended up driving 45min to BB the next day to buy my tab. Guess they didn't want my money!!
To make a long story short, website said in stock, went to store, young kid said oh yeah we have some in the back but I can't go back and get them. Asked to speak to a manager,she said it was too much work to get it out of the back and I should buy a Xoom because it has an sd card (funny huh?) I exchanged several intense sentences with the manager and left the store and will not ever go back in one. I pulled our business away from them on our business side as well. Doesn't hurt me any, I order from other places now.
While at BB purchasing the keyboard a man and his girl friend saw the keyboard and asked me how I liked the Gtab. I replied I really liked it but might have to return it for issues. He then stated that he was going to attempt to get BB to honor the coupon for the Gtab. I told him I had tried that at another BB and it was a no go. Well about 2 minutes later the mgr showed up and told him no problem. So perhaps there is a chance I can get the same BB to honor a coupon when I find one. I am going to return the keyboard as it would not function properly(called samsung support and they could not help me get it to be recognized by the Gtab. I will try to purchase the device with coupon.
Here's the coupon for $100 off if you need it
http://reg.e.staples.com/c/s/tagfrm...sherga%40gmail.com&AID=10422268&storeId=10001
lost2030 said:
Here's the coupon for $100 off if you need it
http://reg.e.staples.com/c/s/tagfrm...sherga%40gmail.com&AID=10422268&storeId=10001
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Thanks!!! I also hit the thanks button !!!!!!
Maybe Staples has caught wind of people trying to return locked GT's to try and find unlocked ones, or at least that store did. Kinda like what I wanted to do but decided not to, not worth the hassle and gas with a perfectly fine GT.
I was going to keep trying to get BB to honor the coupon because I wanted the 32gb version, but my first attempt at my local BB failed. So I decided that was not worth the gas and hassle so yesterday I had the Ghost Armor screen protector put on, no returning now.
Raistlin1 said:
Maybe Staples has caught wind of people trying to return locked GT's to try and find unlocked ones, or at least that store did. Kinda like what I wanted to do but decided not to, not worth the hassle and gas with a perfectly fine GT.
I was going to keep trying to get BB to honor the coupon because I wanted the 32gb version, but my first attempt at my local BB failed. So I decided that was not worth the gas and hassle so yesterday I had the Ghost Armor screen protector put on, no returning now.
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was not trying to get an unlocked one(would have been nice though) just one without a lot of issues. Samsung support after over 6 hours urged me to take it back for an exchange.
tenbeau said:
was not trying to get an unlocked one(would have been nice though) just one without a lot of issues. Samsung support after over 6 hours urged me to take it back for an exchange.
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I am not questioning your motive or reason, I would do the same in your shoes. Just saying maybe they have had people doing that, I was about to do that, and he just did not believe you. Which is totaly wrong, he should smile and take the tablet back from you and give you a new one.
Raistlin1 said:
I am not questioning your motive or reason, I would do the same in your shoes. Just saying maybe they have had people doing that, I was about to do that, and he just did not believe you. Which is totaly wrong, he should smile and take the tablet back from you and give you a new one.
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Just got off phone with CS at Staples and what a waste of time. They acknowledge that the mgr was wrong in his actions but the item is out of stock and they have no idea when it will come back in stock again. When it does I must pay full price or whatever the going rate is at the time. They will not issue a rain check. Just checked and All of the stores in my area(within 50 miles) now show not available at store for the Gtab and the acer Iconia. What a ripoff. They just decided that the coupon (!00) was too good of a deal and just pulled it from the stores.
You could have exchanged it for an open box unit and then waited for some new ones to do another exchange later. Maybe one of the open box units was like new? The coupon is good until 7/30 so you can keep checking local stock.
And what was wrong with your tab? (just curious...)
tenbeau said:
Just got off phone with CS at Staples and what a waste of time. They acknowledge that the mgr was wrong in his actions but the item is out of stock and they have no idea when it will come back in stock again. When it does I must pay full price or whatever the going rate is at the time. They will not issue a rain check. Just checked and All of the stores in my area(within 50 miles) now show not available at store for the Gtab and the acer Iconia. What a ripoff. They just decided that the coupon (!00) was too good of a deal and just pulled it from the stores.
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Wow that is terrible, so sorry to hear that. Maybe try and bring coupon to BB and see if they will honor it, there have been some success stories of that happening. I think the coupon is good till the 30th, maybe you can get lucky at a BB. They should have given you the rain check since you were able to purchase it in the first place and you recevied one that was faulty.
If I were you I would try one of the open box items, maybe there is nothing wrong with one of them. If you still get the 14 day return policy you can test that one out and if something wrong finally return it or possibly exchange that one in 14 days when they may have more in stock?
Vlad_z said:
And what was wrong with your tab? (just curious...)
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It had almost constant black screen freezes and youtube videos would not play without FC. Also constant Samsung apps FC. Also it refused to acknowledge the samsung keyboard I purchase for it. I tried all of the fixes mentioned in this forum and also spend over 6 hours with samsung support to no avail.
Interesting stories about Staples customer service. I bought a 16 GB Galaxy Tab from Staples on the first day of the coupon offer, and got an unopened, unlocked unit that I am very happy with.
But, before I said I wanted to buy one, the salesperson would not go to get one out of the back (so I could examine the specs on the box), which I found strange. And, once I said I wanted to buy, he pushed like crazy to get me to buy the protection plan ($230 on a $400 purchase!!), over and over again, which was very annoying.
I would have much preferred to buy at BB if I knew they would have honored the coupon, but I did end up with a well-performing Tab.
never had a problem with staples
Raistlin1 said:
Wow that is terrible, so sorry to hear that. Maybe try and bring coupon to BB and see if they will honor it, there have been some success stories of that happening. I think the coupon is good till the 30th, maybe you can get lucky at a BB. They should have given you the rain check since you were able to purchase it in the first place and you recevied one that was faulty.
If I were you I would try one of the open box items, maybe there is nothing wrong with one of them. If you still get the 14 day return policy you can test that one out and if something wrong finally return it or possibly exchange that one in 14 days when they may have more in stock?
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UPDATE: I ended up going to BB and was turned down by mgr and then later that day I found out a staples near BB had one in stock (acer iconia and Motorola xoom) upon arriving there it turned out one was display unit(acer iconia) and the price on the Xoom was 599 instead of 499.00.I decided against both of them. Stopped by BB on way home and was considering buying a TF at full price. Just for fun I asked the sales rep to help me and he replied he was busy and then got this other rep to help me. I asked him if he would honor the staple coupon and he said funny you should ask we just got an email from corporate(he showed it to me) and we are authorized to honor the coupon (just the devices listed in email) if the store nearest us has it in stock I knew the closest store did not so just said if you honor it I will buy the Gtab. He then asked me what color -size etc and I replied 16gb white and he pulled one out of the cage. I thought he would call the nearest Staples but he did not. He just rang it up and told the girl at the main counter it was done according to the email just received. When I got home and unboxed it I found that it was UNLOCKED!!!!! I am go grateful. To be able to get a good Grab in the color I preferred from the start and to find it unlocked is just Amazing. Keep trying BB if you have not picked up a tab with the 100.00 coupon yet.
Delete this post.
I got my prime and love it, but need to exchange because of some light bleed and strange battery issues. Has anyone exchanged at best buy? How does that work?
Sent from my Transformer Prime TF201 using Tapatalk
You have 14 days from delivery to return you tablet, problem is that they don't have them in the retail stores, or at least not in NJ. Good luck finding one, they are also not available online.
,
Sent from my Transformer Prime TF201 using xda premium
I got mine exchanged no problem; as long as you're within 14 days of the arrival date there won't be any problems. I just walked in, showed the guy the few dead pixels I had, and then he refunded my card for it. They won't have em in stock though, so then they just order you another one from the website. Kinda sucks having to wait all over, bit it'll be worth having a fully functioning tab.
Ps: I was rooted before I exchanged so I backed up all my stuff using titanium to an sd card then unrooted and factory reseted. I'd definitely recommend that if you're rooted.
Sent via Tapatalk on my BAMFed out TBolt
This evening I called BB to return my tablet due to the no GPS and a slight bleeding on the too right of the tablet, the customer service rep told me that a replacement could not be shipped, and that it could be exchanged at a retail store. The problem is that there are none at the retail stores. So, how is it that the store will order you one on-line when they are not available on-line?
Has anyone here returned a Prime for a refund that was ordered online? I'm wondering if they give any trouble with refunding the shipping charges.
I returned my by calling customer service. They immediately shipped me a new one over the phone and told me to take my defective one to a store once the new one shows up.
The new one came in 2 days (this was during the last week of December). It was really painless and easy.
grneyez said:
This evening I called BB to return my tablet due to the no GPS and a slight bleeding on the too right of the tablet, the customer service rep told me that a replacement could not be shipped, and that it could be exchanged at a retail store. The problem is that there are none at the retail stores. So, how is it that the store will order you one on-line when they are not available on-line?
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Click to collapse
I wouldn't be surprised if they are in route to the store. I purchased one on best buy for ship to store this past weekend and it had an estimated delivery of 1/14/12. Then I tried to order a second one the next day using the same method and they would not let me send it to the store. I could choose site to store but then every location showed as unavailable. I took this to mean that maybe they are already in route to the stores so they don't want you placing additional site to store orders. I am just guessing but it seems funny they allowed me to order one site to store and later I HAD to choose shipping to my house to get one even though site to store was still available to click.
unxconformed said:
I returned my by calling customer service. They immediately shipped me a new one over the phone and told me to take my defective one to a store once the new one shows up.
The new one came in 2 days (this was during the last week of December). It was really painless and easy.
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And yet I have had to get the public defender team on my side to get them to ship me one, and that was under duress.
It would be really nice if they had some consistency.
I returned my Prime to Best Buy after it went into a never-ending boot loop on day 15. I was concerned they would not accept the return after their stated 14-day return policy for tablets, but they did not challenge this at all after I described the problem.
The bad news is when I returned it to the Best Buy store the Prime was not available either in the store (or in any store in the state) nor for online ordering. They gave me a credit, and said I could reorder another one myself when they became available. <Heavy Sigh>
The good news is that the Office Depot site allowed me to order a Prime online (although it was initially showing as backordered). Lo and behold the next day the order was processed and I should have a Prime in 2 days. Just in time for ICS!
Let's hope the second (and not the third) Prime is the charm!
Just be aware that Office Depot does not allow returns on Tablets only exchanges.
January 11th and no store has a transformer prime in stock. Do you think they are working on a REv 2 before they fill retail channels?
I had a suspicion they were holding back on their shipments until ICS release. But just a wild guess.
Fry's has it in stock in stores... at least everywhere in Texas they do... I'm still waiting for my pre-order from Amazon though, as I am getting it for 1/2 price.
I thought of checking my 2 local Frys. But a few things are stopping me.
1) Tax
2) Stupid California Electronic Waste Recycling
3) Almost $200 in Amazon giftcards
4) I think they only have 32GB models at Frys (and BestBuy)? (May be mistaken here).
In all honestly, if it weren't for the extra $60+ it'll cost to get it from Frys because of #1 & #2 I'd get it, unless of course they don't have the 64GB models. I'm always buying stuff from Amazon, so the giftcards wouldn't go to waste.
I THINK Amazon has a longer return policy too... Although I'm not 100%.... This link really scares me:
http://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=901900
"Computers purchased from Amazon.com which have been opened are subject to a partial refund of 85% of the sale price."
Note that that link seems almost impossible to find through Amazon itself, and has to be dug up through Google search.
Fortunately Amazon has really good customer service, so I'm sure it would only take a few phone calls to get a full refund, if it comes to that. (Plus if I return it it'll be because it's defective or if wifi is extremely ****ty, either way it'll be easier to argue for a full return). Example of Amazon's great customer service: http://forums.webosnation.com/hp-touchpad/292156-amazon-waived-30-day-return-policy-my-touchpad.html
Some may consider this a duplicate thread but I think it's important enough.
Mikeypopps posted that Microcenter has the Prime for 449.99 I just called BB.com where I placed my order at 499.99 and they gave me 53.00 back including taxes.
Thanks Mikey for the heads up.
BlackInjun
OP http://forum.xda-developers.com/showthread.php?t=1453474
Doesn't Amazon do this same thing? I bought mine on Amazon through electronic express, think I'll have any luck getting a refund?
Not sure. BB.com has a specific policy of matching BB.com prices, BB instore prices and local retailer prices. The only thing about it is you can't do it instore you have to call in.
BB can be sticklers for not allowing it if the store is not within 25 miles of best buy and the item has to be available in the store. I'm happy for those who get the refund.
I have a feeling that they may have checked that when processing mine. I just told her the Microcenter up the street has it and it took her 3-4 mins before she said the credit was being processed. I asked her how they verified because I thought I would have to email the ad and she said they have to verify in their system. I have a Microcenter about 10miles from my Home and it is 3 miles from a Best Buy
Successful pricematch at bestbuy.com but was denied on my other Prime I purchased at Office Depot
Just got off the phone with BB and got an email
Allowance Applied
1/19/2012
Order Number: BBY01-xxxxxxxxxx
Dear xxxx:
A credit in the amount of $53.00 has been applied to the order you placed on 12/23/2011.
Get more information on this order by checking your order status.
You can also call us toll-free at 1-888-BEST BUY (1-888-237-8289) with any questions. For faster service, tell us the order number when you contact us.
Thank you.
Best Buy Customer Service
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THANKS OP!
So, I used $125 in BB store credit and reward zone certificates to knock my Prime down from $534 (tax included) to $410 when I ordered it and now after calling in and price matching with Microcenter it's only costing me $356!!
http://alltheragefaces.com/img/faces/png/****-yeah.png
WoW, I not only did not get flamed for a "duplicate thread" I got a thanks
Was able to pricematch with the Yonkers, NY location. Many thanks OP.
Finallly got my email confirmation
Allowance Applied
1/19/2012
Order Number: BBY01-4358xxxxxxxX
Dear BLACKINJUN:
A credit in the amount of $53.00 has been applied to the order you placed on 12/23/2011.
Get more information on this order by checking your order status.
You can also call us toll-free at 1-888-BEST BUY (1-888-237-8289) with any questions. For faster service, tell us the order number when you contact us.
Thank you.
Best Buy Customer Service
Hmmm. Think I could bamboozle 'em for another $53? I got a my Prime on Jan 3, then 2 days later got FULL CREDIT from Best by to the tune of $533.00 for taking my dissatisfaction a few notches higher than most, then a week later, a $50.00 Gift Coupon showed up in the mail. Mostly I took it up the executive chain because one "Resolution manager" told me no way on a free dock., this after a particularly nasty bit of "customer disservice" they had done. I decided there & then that I was going to get satisfaction, nut it worked out better than I ever expected. Basically, they PAID ME $50.00 to take the Prime (I had to tell the story at least once, but I will shut up now.) Besides, I had to by the Dock out of pocket, from Abes of Maine... I feel so guilty... NOT!!!
Think I should try for the Price Guarantee? I want to do it against the HHGregg offer of $399.99 for Prime 32 Gb. They were said to offer the price in the store, and BB is giving a 60 Day Price Match for all Holiday 2011 purchases. Hehe. Think I will give it a shot. They have such a horrendous point of sale/ Inventory system, they may just go for it... Am I being greedy? Yep. But I think all's fair, after all BB got a bit greedy with the preorders when everyone else had shut them down. What goes around and all that
Thanks for saving me 50 + tax. Thanks also given at the top of the thread!
Sent from my MB855 using Tapatalk
Just got my $50 price match credit. All i did was call them and told them micro center has the Prime for $449.99 and she just said ok we applied the $50 credit to your card, without calling to micro center to verify if they had it in stock or if it was an in store price. Funny how when I tried doing it for the HHGregg difference they wanted to call and verify if the item was in store, etc. which led to an unsuccessful price match, but this time they just said ok no questions asked lol. Anyways thanks OP put $50 back into my wife's wallet
Thanks so much. Just called and got 52.14 back. So after reward points I paid a total of $354 for the tablet.
Had to convince him that 28 miles was within tolerance of their 25 mile limit. After asking permission, he came back and said he could do it.
No MicroCenter stores in my state. /wrists
Doesn't matter what state you live in, i live in Florida and told them the MicroCenter in Yonkers New York had it and she applied the credit.
Yes - This rebate worked for me at Best Buy. It is well worth the $50
Has someone tried this at a local Bestbuy with an OMS order?
This is great, just called them up and they credited me $50.
It's available here.
Order before 6pm for despatch today.
I've cancelled my Google Play order to order this one instead!
EDIT: I'd suggest using PayPal. Otherwise you may get this email: [see attachment]
EDIT 2.0: Re-ordered with PayPal address, I'll let y'all know what happens.
EDIT 2.5: They accepted PayPal... But they didn't accept my shipping address for some reason.
EDIT 3.0: I should look before I leap. The watch is now out of stock. Plus you can only use paypal. Even then, they might contest your delivery address. This is only really worth it if Google doesn't ship to your country. Otherwise, I'd suggest waiting for Google to stock them.
I've cancelled my Mobile Fun order and re-ordered from Google.
PSSST. Hey you. Yes, you! Use NEWCLOTH as a voucher code to get a free microfibre cloth worth about £4!
Have you ordered from them before?
edit...decided to order from them. Delivery is a bit cheaper and I got cash back. Hopefully they'll dispatch it tomorrow and I can go get if from the Post Office on Friday after Royal Mail fail to deliver it.
Hm, I'd rather buy it from google, I like being loyal
J
Sent from my D6503 using XDA Free mobile app
dunjamon said:
Have you ordered from them before?
edit...decided to order from them. Delivery is a bit cheaper and I got cash back. Hopefully they'll dispatch it tomorrow and I can go get if from the Post Office on Friday after Royal Mail fail to deliver it.
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Click to collapse
I've ordered from them before, yes.
Never an electronic item though, just the occasional case. They seem alright, plus you can get a free microfibre cloth if you use a certain voucher code (I forget what).
Ordered mine straight away, as the pre-orders I saw in The Netherlands were €300,- (Total Bull**** right?)
used your voucher, worked indeed.
Now time to wait. :victory:
My order's been updated to "queued for processing"! :fingers-crossed:
Edit..."Our warehouse team are picking your order" :fingers-crossed: :fingers-crossed:
_MinusZero_ said:
It's available on MobileFun. I can't provide a direct link because of my post count.
Click to expand...
Click to collapse
Thanks for that. Just ordered one and cancelled the Play Store order. Hopefully it's not a mistake
Ordered yesterday at about 16:30 for delivery before 1pm today and here I sit...counting my steps and replying to texts cos there's not a lot else you can do with it yet......lol
MobileFun attach a letter to the box explaining that you shouldn't get it until the 7th because it won't be fully functional until then but they want you to have it early so you're ready to go etc.
Nice of them.
Cool! First impressions? Mine's showing as packing ready for despatch now.
how about ordering it for outside UK? are they trustworthy?
Ordered mine to. Mobilefun are trustworthy, often used by the guys at MoDaCo.
I used paypal and DPD next day, we will see what happens.
This was the email I got:
This email acknowledges the order you have placed online. We will email you again to confirm shipment when your order is processed, which will be within the next working day. Orders paid for before 6pm weekdays are shipped the same day providing the items are in stock.
Order Summary
Qty. Product Price Each
1 44653 LG G Watch for Android Smartphones - Black 159.00 GBP
Estimated despatch for the above products: Today, Wednesday 2nd July 2014
Shipping Method: DPD Next Working Day Parcel
Tracked service which is guaranteed to arrive the next working day (Monday to Friday) if ordered by 5 PM (not available to the Channel Islands)
Shipping Cost:6.99 GBP
Order total is 165.99 GBP, including 27.66 GBP VAT at 20%. A VAT invoice will be sent out with your order.
I have NO loyalty to Googles Play Store. Returning seems like a nightmare (many issues with my faulty N10) and the delivery charge is a rip-off.
And.... they're gone
Just checked the status of my order (placed 2nd July @ 09:40) and it's now changed from "queued for processing" to "Sorry, this item appears to be out of stock". Looks like they accept orders willy-nilly and not on quantity actually in stock at the time of ordering. I very cleverly cancelled my Play Store order already, so it's maybe someones way of telling me to wait for the 360
edit: product page says due back in stock in 2 days time.
Decided to cancel my order, and get it from Google Play instead.
First MobileFun weren't happy with my payment method (Mastercard); so I used PayPal instead.
Then their security team apparently weren't happy with my address I gave them; they said they tried to call me yesterday to confirm my address.
No missed calls, no voicemail.
Customer service asked if I wanted to verify my address...
By now, the watch is out of stock. Despite me ordering within minutes of them announcing it.
Not very impressed, and most likely won't order from them again. Not for electronics anyway.
^I hear you. I've just sent them my "thoughts" on the matter. That said, I've had a good few things from them in the past with now bother so I'm cutting them some slack. Their stock level calculations are obviously not to be trusted so I'll certainly think twice about ordering from them again.
_MinusZero_ said:
Decided to cancel my order, and get it from Google Play instead.
First MobileFun weren't happy with my payment method (Mastercard); so I used PayPal instead.
Then their security team apparently weren't happy with my address I gave them; they said they tried to call me yesterday to confirm my address.
No missed calls, no voicemail.
Customer service asked if I wanted to verify my address...
By now, the watch is out of stock. Despite me ordering within minutes of them announcing it.
Not very impressed, and most likely won't order from them again. Not for electronics anyway.
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Same here, cancelled my order. pre-ordered it from a shop in The Netherlands.
Selling a device saying it will be dispatched immidiatly and then say "oh its out of stock". not too impressed with that.
(As a web developer, I also find it a weird way of doing it. A proper system would be a count behind the article and every time someone purchases it the count goes count -1. till the point it has to say its out of stock.)
Well pre-ordered from Coolblue (if you live in The Netherlands), Delivery date: 8 July
Northernmost said:
Just checked the status of my order (placed 2nd July @ 09:40) and it's now changed from "queued for processing" to "Sorry, this item appears to be out of stock". Looks like they accept orders willy-nilly and not on quantity actually in stock at the time of ordering. I very cleverly cancelled my Play Store order already, so it's maybe someones way of telling me to wait for the 360
edit: product page says due back in stock in 2 days time.
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Really odd, ordered mine at 11:45 today and my status is packing ready for dispatch. Holding my breath now to see whether mine gets pulled. Maybe LG have leaned on them for delivering early.
shadowgolf said:
Really odd, ordered mine at 11:45 today and my status is packing ready for dispatch. Holding my breath now to see whether mine gets pulled. Maybe LG have leaned on them for delivering early.
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That, or Mobile Fun have learned how to ship things on a first-come first-served basis just like the Play Store does [read: doesn't] /s
Enjoy your watch!
Northernmost said:
That, or Mobile Fun have learned how to ship things on a first-come first-served basis just like the Play Store does [read: doesn't] /s
Enjoy your watch!
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Thanks, I feel bad now, as though I'm taking your watch! Still not convinced they won't throw a spanner in the works though...
Sent from my LG-V500 using Tapatalk
It's not your fault so don't you worry. It did lead me to just cancel the order completely and take my money (which they still have!) elsewhere. I'll not be ordering from them again!
Well, yep my order also went south. Made my feelings known to them as well.
I think I will wait until next week now, see the first full reviews, make a decision then.