Archos 80 G9 1 GHz Screen Defect - Gen8, Gen9, Gen10 Q&A, Help & Troubleshooting

Screen Defect 80 g9
Hello, I also have this problem with the screen.
Does anyone else have it? What I can do?

I have this defect, but it is not a problem for me with my regular usage.

And if is a big proble for you
Archos change your device

neoadn said:
Screen Defect 80 g9
Hello, I also have this problem with the screen.
Does anyone else have it? What I can do?
Click to expand...
Click to collapse
i to had this problem archos will exchange it. i get mine back today! It took about a month from the fist call till i got it back and you have to pay for shipping it to them. i went the cheep route and it took 14 days to get there so if you over night it you can cut the time in half
good luck

Related

Cracked LCD Screen Only for Flyer WiFi Model

If anybody is curious about this since I dropped mine this morning and cracked the LCD screen (my case is still in the mail, bought it from ebay):
HTC will repair it for roughly $230 depending on the extent of the damage.
You talk to them (great customer service! very friendly) they send you a box (2-3 days), you send it back (2-3 days) they get a final quote and fix it and send it back (2-3 days). I imagine the whole process will be between 1 and 2 weeks. I will update with exactly how long it took and exact costs when this is all over.
MissionRepair.com cannot fix LCD screen for the Flyer but they hope to at some point in the future. They can fix the digitizer screen though. Mine works perfectly so that doesn't help me much. I could not find any place that sells the LCD screen at all. Several sold the digitizer screen.
Luckily, the bottom half of the screen worked so I was able to back up all of my app data with Astro File Manager. So now I can just plug it in and grab everything and put it on my computer. Then put it back on when I get my repaired one back.

Asus prime Black screen issue need help

Dear Friend,
i just received my asus prime befor 2 weeks and i have slightly use it normal used. and just yesturday i got this black screen with white lines. i dont know why and how but its always there even wail booting.
i think the internal cable for the screen discounted i have open the prime but i did not found any lose cable please advice me. i have attached for you the photo.
also while i am searching for simular problem i found someone upload a video with same issue so that's common problem with asus prime.
Seeing as you've already opened it, I assume you've unplugged/plugged in the video cable, or at least checked it is properly in there?
If so, an issue with the screen itself or with the nVidia chip, maybe MoBo?
Can you hold the power button and feel the device actually power on/off? Maybe try plugging it in via mHDMI to a TV to see if the tablet is actually functioning?
Those dead scanlines
RMA to replace LCD.
Mine was like that (a little less) out of the box.
See http://forum.xda-developers.com/showthread.php?t=1470588
They are currently busy replacing the LCD and I should get it back tomorrow or the day after.
I will ask them for a technical report on the exact issue.
dear friend,
thank you for your replay.
i think my issue different because i don't feel its booting its always like that no speaker sound no picture at all.
i have talk with Asus and they request me to send it to them i hope that they will solve it soon.
leppie said:
Those dead scanlines
RMA to replace LCD.
Mine was like that (a little less) out of the box.
See http://forum.xda-developers.com/showthread.php?t=1470588
They are currently busy replacing the LCD and I should get it back tomorrow or the day after.
I will ask them for a technical report on the exact issue.
Click to expand...
Click to collapse
dear friend,
many thanks. i try to hold the power i don't feel the device is working because no sound at all. always black screen.
i have order Micro HDMI from ebay but still i did not received it anyway i will go ahead and ship it to asus in texus.
leppie said:
Those dead scanlines
RMA to replace LCD.
Mine was like that (a little less) out of the box.
See http://forum.xda-developers.com/showthread.php?t=1470588
They are currently busy replacing the LCD and I should get it back tomorrow or the day after.
I will ask them for a technical report on the exact issue.
Click to expand...
Click to collapse
me-ayman said:
dear friend,
many thanks. i try to hold the power i don't feel the device is working because no sound at all. always black screen.
i have order Micro HDMI from ebay but still i did not received it anyway i will go ahead and ship it to asus in texus.
Click to expand...
Click to collapse
If you hold the power down after about 10-15 seconds it should vibrate. This should indicate its cold booting. If it does not then you have an additional problem besides the screen. The screen lines from my experience with LCD panels is either going connection issues or damaged ribbon cable or the connectors on either the LCD or the circuit board. You can also check if its turning on completely by plugging it into your PC via usb and see if it'll recognize it. But ya your best bet is to send it in.
i am from outside the US. just before few days i ship the asus prime. and yesterday i have received a call from the shipping company that they need to charge me 60$ for Tax. i want there and pay for them. i was very supprize its used product and i just send it for repair !! so its cost me 2 much to ship it and tax and return the shipment again. i hope that asus will solve the problem quickly.
aznmode said:
If you hold the power down after about 10-15 seconds it should vibrate. This should indicate its cold booting. If it does not then you have an additional problem besides the screen. The screen lines from my experience with LCD panels is either going connection issues or damaged ribbon cable or the connectors on either the LCD or the circuit board. You can also check if its turning on completely by plugging it into your PC via usb and see if it'll recognize it. But ya your best bet is to send it in.
Click to expand...
Click to collapse
hallo
i am very happy Asus service center replace the screen within 4days and they ship it out.

Screen is dead but prime still working

Hi.
So suddenly my tablet just decided that its screen dont wanna work!
I thought it died altogether, but I got notification sounds coming from it, indicating that it was still on.
I plugged it into my TV through HDMI and it works, so basically the screen is up **** creek.
Anyone know if this is repairable at home through some troubleshooting? Or if i have to RMA it?
Secondly, because of this problem, coupled with the fact my camera started showing green lines, and also that the system was laggy as hell, AND also because this is the second major issue i had with it, - first time its screen died for some reason after an update and it never turned abck on..
i personally would prefer to get cashback for the tablet, or a brand new device...
is this 'legally' possible in australia?
Gabroo said:
Hi.
So suddenly my tablet just decided that its screen dont wanna work!
I thought it died altogether, but I got notification sounds coming from it, indicating that it was still on.
I plugged it into my TV through HDMI and it works, so basically the screen is up **** creek.
Anyone know if this is repairable at home through some troubleshooting? Or if i have to RMA it?
Secondly, because of this problem, coupled with the fact my camera started showing green lines, and also that the system was laggy as hell, AND also because this is the second major issue i had with it, - first time its screen died for some reason after an update and it never turned abck on..
i personally would prefer to get cashback for the tablet, or a brand new device...
is this 'legally' possible in australia?
Click to expand...
Click to collapse
if you are able to RMA it, i would highly suggest to RMA it
if there is no physical damage, not unlocked you should be able to RMA the tablet
once you open it up and try to fix it your self, your warranty will be void
Gabroo said:
Hi.
So suddenly my tablet just decided that its screen dont wanna work!
I thought it died altogether, but I got notification sounds coming from it, indicating that it was still on.
I plugged it into my TV through HDMI and it works, so basically the screen is up **** creek.
Anyone know if this is repairable at home through some troubleshooting? Or if i have to RMA it?
Secondly, because of this problem, coupled with the fact my camera started showing green lines, and also that the system was laggy as hell, AND also because this is the second major issue i had with it, - first time its screen died for some reason after an update and it never turned abck on..
i personally would prefer to get cashback for the tablet, or a brand new device...
is this 'legally' possible in australia?
Click to expand...
Click to collapse
I'd also say RMA it. Most likely the LCD cable came loose inside... But it is also likely that the LCD decided to die. Either case, it's warranty repairable, as is the green static camera. Opening the device WILL void your warranty, so I'd suggest against it.
This message was smashed through a small grate by a slice of lemon wrapped 'round a large gold brick.

[Q] [HELP] Half screen goes black

Hi there fello archos fans... I have a problem with my 10 1 G9 Turbo (250gb hdd version)
Basically, I have recently installed SDE (using the old unofficial method) as SDE from Archos it would not apply kept throwing up an error.
I then Installed the pre rooted 4.0.26 firmware. I don't believe this is the problem as its random, but, when I am watching a film or netflix or even just in the menu, half the screen will go black. It is the right hand side as you look at it. If I give it a gentle flex or twist it goes to colored lines vertically over the half that was black though this was discovered by chance.
If I press the power off button to sleep the screen 20% of the time it come back White on the left hand side, 40% vertical color bars and the other 40% black screen. The touch screen is still responsive as I can unlock it by sliding to unlock and it goes to launcher but I can't see the other side.
I have a couple of times gently manipulated the device to get the screen back to normal by gently flexing the device. There has been do physical damage to the unit and it is only about 8-9 months old. What should I do?
I know installing SDE invalidates the warranty but I was under the impression that it was only the software warranty not he hardware warranty?
As I used the old method I thought that it was reversible and did not watermark the device?
Should I try to get it fixed/replaced or get a Nexus 7 (all I can afford at this current time)?
Has anyone seen/had this problem before??
Thanks for taking time to read this
I would remove the sde and make sure this issue happens on stock too. As it sounds to be hardware fault, it will propably happen in stock too. Just contact Archos and ask them if warranty covers this issue and how to send tablet to them.
Sent from my GT-I9100 using xda app-developers app
julle131 said:
I would remove the sde and make sure this issue happens on stock too. As it sounds to be hardware fault, it will propably happen in stock too. Just contact Archos and ask them if warranty covers this issue and how to send tablet to them.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
Sorry for the late reply but I have still got the tablet, the vendor I bought from says Archos has the responsibility to replace or repair and Archos say it lands with the vendor.
It would seem like it is a problem that is covered by warranty but no one wants to sort it out and its fast approaching the end of the warranty, surly this is a delaying tactic to run it out of warranty and then have to do nothing. I will never buy Archos again.
dNik17 said:
Sorry for the late reply but I have still got the tablet, the vendor I bought from says Archos has the responsibility to replace or repair and Archos say it lands with the vendor.
It would seem like it is a problem that is covered by warranty but no one wants to sort it out and its fast approaching the end of the warranty, surly this is a delaying tactic to run it out of warranty and then have to do nothing. I will never buy Archos again.
Click to expand...
Click to collapse
Take the tablet to the vendor and say the Archos instructed you to take the tablet to them. As far as I know it is up to them to send the tablet to archos for repair. Do you know if there are any laws which might help you in your country?
Sent from my GT-I9100 using xda app-developers app

Hardware damaged ZTE Z7 mini - (Warranty question)

Hi everyone,
I had ZTE for 2 weeks when I went to the the rainforest in Australia. (Near Mission Beach) It was extremely hot there, they said it was a heat wave. When I last looked at the mercury thermometer it was about 42°C in the sun, It was extremely humid as well. So not really good conditions for any electronics or people I guess?
After 3 days my phone didn't do anything any more, it was completely charged in the morning 2 hours later it didn't do anything it wouldn't unlock screen's completely black.
Things I tried:
- Holding power for a minute.
- Charging it for a full day.
- Hooking it to my computer.
- Waiting a week.
It's completely unresponsive only the red dot appearers when I plug it in.
I contacted the seller and they only responded with:
hello,
sorry for the problem,may I know what is the problem on the phone more clearly? it can;t be turned on after charging?
the phone we sent you was the original one and has been tested before shipment.
Click to expand...
Click to collapse
hello,
sorry, if the phone has been used, we will check it if it was new, then offer refund .
would you please just return us the phone for checking and replacement?
Click to expand...
Click to collapse
Now my question is:
Are there stickers in the ZTE that indicate overheating or water damage or anything like that?
Or any other reason they could refuse me the warranty? Heat and humidity shouldn't be a reason for the phone to die right?
My Oneplus one also did from the heat here in Australia, and they only want to replace it not refund it. So I need to pay to send it back to them, then they send me a new one to Belgium so my family can sell there. Hopefully I will just get my money back for the ZTE because now I'm here with 2 unresponsive smartphones and loads of trouble with the warranty.
Thanks in advance!
Interesting question. I have a Nubia z7 mini, and recently I was in vegas for 1 week, and temperatures there were between 42 and 48 degrees everyday. Never had an issue with my phone. there is no sticker for heat damage. But there is for water damage, its under the cover.
To be honest I would not have mentioned heat to the seller, I would of said it just didnt turn on one day for no reason. unless you got it wet, there should be no issue getting a replacement or repair I doubt they will refund your money.
That is the one big down side of buying imported Chinese phones. The way I see it is once you own the phone your on your own. Dont expect great customer service or warranty cover once your money is handed over. If they offer to repair or replace I would just get the phone back to them asap even if it costs you shipping as you are lucky you have a seller that even replies to your emails!

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