Hello
Today my atrix screen suddenly started to show bright stripes from top to bottom of the screen in every screen column which is not black.
This problem started after I replaced to an older sim to import some missing contacts , but it happen only after I returned to my regular sim card.
I tried to take off the battery and return, didnt work.
I tried to do a factory reset from the recovery and re-install my rom, didnt work.
I am adding a pic of the screen (its open in the apps screen)
Please let me know if there is any software solution to this or is it a hardware problem that requires replacement/fix
(this is an AT&T atrix with open bootloader and with alien rom installed).
Thanks !
update : now I somtimes dont get any picture on the screen when I turn the screen on
I would guess its a problem in the LCD I just dont understand how can the LCD stop working after only 4 month...
Related
hey wondering if anyone could advise me on a problem thats happened to my hd2. since this evening the screen has stopped working, when i press anything to unlock the phone the buttons light up but the screen does not, have attempted a hard reset and flashing another rom, but no joy, the screen remained blank through the whole process. Any ideas?
any help please?
Hello friends.
I just got my Motorolla Atrix 4G and im not abble to unlock it on the unlock screen, the touch just dont works at all there, even the capacitive buttons below not responding. The first day I managed to unlock it somehow after removing the battery, after that the unlock screen was working fine even when I lock the phone so I tough the problem was over and stated to install some basic apps. Like 2 days later the problem was back and now not even removing battery was working, sometimes I get to unlock it but now thats less and less posible. I read that installing an optional unlock screen could do the trick so I installed "Widget Locker" and worked some hours, then the same thing even the Widget Locker unlock screen dosnt respond. Its weird because once I manage to unlock it the touch works perfectly at all so that makes me think its a software/system problem.
Currently I cant unlock it at all, not even removing battery or anything.
The phone its used, I was thinking to bring it to a tech center on here and try root and installing a custom rom?
Thanks in advance for your help guys.
Bump...
Just to add... tried hard reset and didnt worked =/
¿Any sugestion? ¿Should I try an screen change?
Thanks.
BlazeHN said:
Hello friends.
I just got my Motorolla Atrix 4G and im not abble to unlock it on the unlock screen, the touch just dont works at all there, even the capacitive buttons below not responding. The first day I managed to unlock it somehow after removing the battery, after that the unlock screen was working fine even when I lock the phone so I tough the problem was over and stated to install some basic apps. Like 2 days later the problem was back and now not even removing battery was working, sometimes I get to unlock it but now thats less and less posible. I read that installing an optional unlock screen could do the trick so I installed "Widget Locker" and worked some hours, then the same thing even the Widget Locker unlock screen dosnt respond. Its weird because once I manage to unlock it the touch works perfectly at all so that makes me think its a software/system problem.
The phone its used, I dont have access to warranty or anything =/ I was thinking to bring it to a tech center on here and try root and installing a custom rom?
Thanks in advance for your help guys.
Click to expand...
Click to collapse
Does the problem occur when you move the phone into a vertical position (moving the lock screen)?
Try turning the screen off/on by using the power button (but don't turn the phone off) ... does this help?
When you installed a custom rom did you do a full system wipe? (goto 'mounts/storage' and format pre-install, data, system, osh, cache) before
installing rom.
Hello barry, thanks for the answer.
Yes, the problem occours in both horizontal and vertical positions.
If I press the power button the power off dialog appears on screen and im unable to touch the options, holding the power button dont turn the phone off so im forced to remove the battery to turn it off.
I havent installed a custom rom yet. Thats the next step ill be covering. I toke the phone to a tech center place and asked them to install a custom rom (since I cant persoanlly do the root and flash rom proces) They just told me that it didnt fixed it, but when i turn it on i saw the same Moto Blur interface wich make me think they didnt changed the rom at all...
Sadly when puting a SIM and starting the phone the Motorolla interface screen appeared, but... touch wasnt working there neither wich now starts to make me think it is a hardware problem after all... Im not sure anymore and dont know what to do now
Sorry for the long answer and the bad english.
sounds like your digitizer might need replaced, based off of what I read. just out of curiousity, what android version is it?
Stock Android Gingerbread 2.3 with Moto Blur UI
Digitizer? Not Screen then?
EDIT: Ohh nvm, Digitizer = Touchscreen right?
BlazeHN said:
Digitizer? Not Screen then?
EDIT: Ohh nvm, Digitizer = Touchscreen right?
Click to expand...
Click to collapse
Yes. Don't confuse the two, the screen has nothing to do with the digitizer, other than one being on top of the other physically.
Hello,
Unfortunatel my device seems to have some kind of malfunction.
The Issue is that the devices suddenly locks andd just shows the clock.
I can`t unlock it. After a while it might show the normal screen and I can unlock it.
Then the clock comes back and I can`t do anything.
I reinstalled with wipe all everthing however after a while it will come back.
https://www.pic-upload.de/view-33958545/DSC03631.jpg.html
Any help is appreciated
Check for smart cover option in smart assistance
Turn it off. The pic you posted comes when you use flip cover (when closed )
Have u applied any sceen protector covering upper right (nr front cam) side of screen it may cause this
There a proximity sensor and one other idnt know name but it should be uncovered when using phone.
Or the sensor is misbehaving.
vespin said:
Hello,
Unfortunatel my device seems to have some kind of malfunction.
The Issue is that the devices suddenly locks andd just shows the clock.
I can`t unlock it. After a while it might show the normal screen and I can unlock it.
Then the clock comes back and I can`t do anything.
I reinstalled with wipe all everthing however after a while it will come back.
https://www.pic-upload.de/view-33958545/DSC03631.jpg.html
Any help is appreciated
Click to expand...
Click to collapse
That may be smart cover problem
Hi everyone!
I just received an used Galaxy S5 from someone and it was working properly, it was a gift for sure.
I had some fun exploring it as I never had any phone like that one, I downloaded something was spending time on that app and the phone was turned off because the battery was low.
When I charged it everything was ok but the opening screen like Samsung Galaxy S5 , powered by android and it never went to the main phone screen it was loading and like it couldn't load till the end.
So I was able to enter the recovery menu before booting and I believe I made some mess there including chosing the wipe system option and so on, anyway the phone finally restarted , went to normal screen but after some attemps it resulted in having Galaxy image on my screen when rebooting with some sort of extra image flowing in the background / some colour stuff etc. I just took it as it's reinstalling the soft from new , like a fabric version you know so I left the phone on table and it took like an hour and it wasn't finished , maybe I could have waited some long but I decided to reset the phone at this point and the screen went dark and never returned. I can observe some blue light in the top left corner of the phone, my friend took this phone from me yesterday and even tried to use some Odin software to install software however he made it all in let's call it Blind mode. Phone seems now to have some sort of voice in foreign language, I dont know what is it , but like a navigation in car.
Screen remained dark from that time and never came back.
Do you guys see any chances saving my phone ?
Appreciate any help and tips, ps: be aware I am not a phone pro and I know to much about reinstalling soft etc. but I have intentions to do it with instructions if necessary and if it could help
Thanks!
Hi let try to explain me better :
1.extra image flowing in the background / some colour stuff etc.
Do you mean when Samsung Logo appear like this :
https://www.youtube.com/watch?v=c8nF9tbVEHQ
you have burning effect which means your LCD is damaged it looks for example something like this :
https://www.youtube.com/watch?v=tkYXobLkjDA
When you say you hear Voice like in Car Navigation that means that Voice Assistent (Talkback) is On try to disable by fast pressing 3 times home button if not re-flash latest version of firmware just tell me what is 7 and 8 number from imei which you can find under the battery on sticker.
To send you correct firmware for your Phone Country Code .
Bad things if nothing of that can help you probably your screen is dead , or flat cable doesn't have good contact on mainboard .
Hi Teddy
Thanks for your time spent on trying to help me here ! It's really appreciated!
I would like to say that -> 1 . yes exactly I seen that image when everything worked properly and it seemed that my phone will have system reinstalled , this animation was loading for about 1 hour or so, and at this point I have cancelled it and my screen went dark forever!
2. No it's just dark totally dark nothing can be seen, everything was just perfect before ( phone is from Germany used about 3 years I guess as the battery has such date on it 2015.03... ) I live in Poland so it would be the best if the software was in polish language.
3. Yes I hear the TalkBack for sure and it's no problem to enable/disable it , anyways screen won't come back to become working properly
I believe I might have screwed this phone a little or maybe I am wrong and I didn't do anything bad at all why I am saying this : short story how it was
1. I received it few days back and I was there with my sister I took it from her and was enjoying it like a kid enjoys a new toy
2. I was having fun on it, it happened it was dead because battery went down to 0% but I charged and everything was perfect, after that I started downloading extra stuff -> android apps and I noticed after another charging it stuck on Samsung booting screen ( White letters on black background ) it didn't want to move forward to the system ( normal functioning ) - at this point I knew it won't probably load anymore and I won't be able to use it so we went to console let's call it ->
3. When we were in the console there were few options, to reboot, to remove something / swipe ( I am not perfect in english all right so I did it intuitionally ) , I believe I for sure chose to remove /swap system and then as you mentioned in YouTubue 4 sec video I could see the samsung loading screen with that beautiful logo and animation, so I thought the system is reinstalling and it will take a while, and here I waited about 40 mins - 1 hour and I gave up and restarted the phone here, after that the screen went totally dark and dead but... ->
5. But after rebooting I was still able to see just 1 option, not any other , this one option was to connect device via odin and install system , with android alien green funny picture on it , waiting for connection
6. Short after something happened and I couldn't see even that, screen was dark and remained dark for good
7. Yesterday phone was taken by my friend to his home and he claims he reinstalled system, it was possible to move intuitionally by fingers and voice navigation but screen never came back
8. Now it's impossible to see anything on the screen in fact, I can't even determine if I am accessing pre-boot menu where I could reinstall anything or not, really I can't know it so it's just dark , standard buttons on the bottom of the Galaxy S5 are bit highlighted by white light like an icon on the left and right of the bottom wide button
9. The diode on the top left of the phone happens to light regulary in blue / dark colour
10. That's really all - I don't know here whether I should go to some dude working on phones and if he tells me $50 to fix it in Poland it will be bit over 1/3 value of new phone so is this worth an effort I don't really know, nothing helps really I tried everything my colleague used to fix some iphones himself so he isn't totally newbie to this subject
Hey everyone,
I'm hoping someone can help me figure this out.
I just bought this phone used and I'm noticing a weird issue in Android
There are 3 dots near the top of the display that I can see flashing.
I've tried doing a reset to see if this works, but it doesn't.
These dots ONLY show up after Android is initialized. On the same screen during the reset process, you can't see them. I've included a couple of videos showing what I'm talking about
First video shows the phone after a factory reset
Second video shows the boot screen after a restart from Android
Third video shows it during normal app usage in Android
Fourth video shows the recovery menu to ensure Android hasn't loaded
https://www.youtube.com/watch?v=YfAFf2UOwq4
viper98 said:
Hey everyone,
I'm hoping someone can help me figure this out.
I just bought this phone used and I'm noticing a weird issue in Android
There are 3 dots near the top of the display that I can see flashing.
I've tried doing a reset to see if this works, but it doesn't.
These dots ONLY show up after Android is initialized. On the same screen during the reset process, you can't see them. I've included a couple of videos showing what I'm talking about
First video shows the phone after a factory reset
Second video shows the boot screen after a restart from Android
Third video shows it during normal app usage in Android
Fourth video shows the recovery menu to ensure Android hasn't loaded
https://www.youtube.com/watch?v=YfAFf2UOwq4
Click to expand...
Click to collapse
Those are the proximity sensors.
The bad news is that you need to tell Motorola to replace your phone.
I'm not sure what the good news is here.
I have the three dots too, just purchased 5 days ago. It's just the proximity sensors. I know it's kinda annoying, but they only flash occasionally and it's not easy to see unless you're in darkness or doing something to trigger them. I'm choosing to ignore them -- seems all of the moto edge phones do this, really doesn't bother me and I can't be bothered returning the phone when the screen seems to be working OK.
viper98 said:
Hey everyone,
I'm hoping someone can help me figure this out.
I just bought this phone used and I'm noticing a weird issue in Android
There are 3 dots near the top of the display that I can see flashing.
I've tried doing a reset to see if this works, but it doesn't.
These dots ONLY show up after Android is initialized. On the same screen during the reset process, you can't see them. I've included a couple of videos showing what I'm talking about
First video shows the phone after a factory reset
Second video shows the boot screen after a restart from Android
Third video shows it during normal app usage in Android
Fourth video shows the recovery menu to ensure Android hasn't loaded
https://www.youtube.com/watch?v=YfAFf2UOwq4
Click to expand...
Click to collapse
3 dots
I have had a lot of issues with my phone screen but I've never seen the 3 dots
hello
The device I just received has the same problem as you. The three dots flashing on the screen should be sensors
tveith said:
I have the three dots too, just purchased 5 days ago. It's just the proximity sensors. I know it's kinda annoying, but they only flash occasionally and it's not easy to see unless you're in darkness or doing something to trigger them. I'm choosing to ignore them -- seems all of the moto edge phones do this, really doesn't bother me and I can't be bothered returning the phone when the screen seems to be working OK.
Click to expand...
Click to collapse
Yes we have a common problem, but the three dots flashing on the screen are supposed to be sensors, and I wonder what kind of sensor it is
Yes those 3 dots worried me te first day I noticed them but I just tested the proximity sensor and they are under the screen so is not a issue.. but I have a question.. did you guys experienced a battery drain in stand by?