Cannot start service on device - KIES PROBLEM - Galaxy S II Q&A, Help & Troubleshooting

I am running the latest version of kies and samsung mobile usb driver. When I try to connect with KIES it says cannot start service on the device. Please disconnect and reconnect.
I tried uninstalling and reinstalling everything already.
Simple and clean 2.4.4
siyal latest kernel
android 2.3.6
KI4 modem
windows 7 64 bit

squall458 said:
I am running the latest version of kies and samsung mobile usb driver. When I try to connect with KIES it says cannot start service on the device. Please disconnect and reconnect.
I tried uninstalling and reinstalling everything already.
Simple and clean 2.4.4
siyal latest kernel
android 2.3.6
KI4 modem
windows 7 64 bit
Click to expand...
Click to collapse
That's most likely because you're not on a stock ROM/Kernel. User preference usually goes like this:
Stock - Kies
Custom - Third-party tools

Solution found!
2010/08/25/how-to-fix-samsung-kies-connection-problem
as xda dun let me post external link....... to prevent virus u can copy and paste the above to google search and access the link. Cheers

Related

[Q] rooting bell galaxy s ll?

how can i root my galaxy s ll from bell mobility, i looked at cf-root and if im correct you have to download the matching kernal in that post that matches your device. thanks for your help
my kernal
2.6.35.7-I9100MUGKG2-CL371789
[email protected] #2
flash this kernel through ODIN.
CF-Root-SGS2_ZS_OZS_KG2-v4.1-CWM4
samsung kies is not working on windows 8 and keeps crashing, will this be an issue? because i thought i have to run my phone in kies once before i use odin so it installs all the needed drivers correctly .
definitely need your phone to be detected first, so yeah... KIES must be installed on the machine you're doing this on.
I had to use an old PC laptop before KIES beta came out for my mac.
*ahhh the sacrifices we have to do to flash ROMs...*
cue_32 said:
definitely need your phone to be detected first, so yeah... KIES must be installed on the machine you're doing this on.
I had to use an old PC laptop before KIES beta came out for my mac.
*ahhh the sacrifices we have to do to flash ROMs...*
Click to expand...
Click to collapse
yeah, agreed so i just said the hell with it and re installed windows 7. i will wait for the public beta of windows 8 before i try anything again

[Q] Samsung USB Driver

Does anyone have any idea what is the reason i'm keep getting "Mobile connected" message whenever i try to install Samsung USB driver? A total clean restart with no others USB device or phone connected still give me this problem. (feel **** since i'm unable to root my phone due to this....)
By the way a XP system.
vyis said:
Does anyone have any idea what is the reason i'm keep getting "Mobile connected" message whenever i try to install Samsung USB driver? A total clean restart with no others USB device or phone connected still give me this problem. (feel **** since i'm unable to root my phone due to this....)
By the way a XP system.
Click to expand...
Click to collapse
How do you try to install the USB drivers?
I used KIES for installing the phone drivers initially to my PC (also running on XP).
Then I closed KIES and killed any process of KIES in Task Manager to make sure, that KIES is no longer running/active.
Since then I can use/access my phone directly by the Windows Explorer, flash ROMs and/or kernels with Odin, etc..
Good luck !
It_ler said:
How do you try to install the USB drivers?
I used KIES for installing the phone drivers initially to my PC (also running on XP).
Then I closed KIES and killed any process of KIES in Task Manager to make sure, that KIES is no longer running/active.
Since then I can use/access my phone directly by the Windows Explorer, flash ROMs and/or kernels with Odin, etc..
Good luck !
Click to expand...
Click to collapse
By kies. But after installation of kies, it's still fail to detect my phone with CDC serial and android driver missing. Then I try the USB driver from kies folder,but it will keep giving me "mobile connected " error, despite I fully clean kies and relevant device installed before proceed.
However this problem only occur for newer version of kies. I have no problem installing older driver (USB driver version 1.3.450, but the older version doesn't support s2 )

Hardware ID Missing

All of a sudden my Galaxy S2 has started giving me the Error: Hardware ID Missing every time I plug it into my PC
It worked perfectly fine until today.
I have rebooted my PC
I have fully removed and reinstalled Kies
I have restarted the Phone (including removing the battery)
I have factory reset the phone
It does not pick up in Kies either
Phone otherwise works perfectly fine
We have 4 Samsung devices here:
My SGS2
My Galaxy Tab 2 10.1 Wifi P5110
My Wifes Galaxy Tab 2 10.1 3G P5100
My Sons Galaxy Pocket
All pick up fine including in Kies except for my SGS2
Hi, got same problem after updated to new firmware. Kies only detected ext memory but not internal memory. Everything was fine before updated.
Sent from my GT-I9100 using xda premium
ok flashed the firmware back to the current none rooted firmware for my supplier and that has not changed a thing either.
I seem to recall that kies updated itself this morning so it could be a glitch in that.
Larkspeed said:
ok flashed the firmware back to the current none rooted firmware for my supplier and that has not changed a thing either.
I seem to recall that kies updated itself this morning so it could be a glitch in that.
Click to expand...
Click to collapse
im guessing you have a windows pc?
samsung put out a driver update for the computer that caused the error.
only way i found to fix the problem is to do a system restore back a few days before the update.
my update was automatic, im going to see if i can stop that update from happening for now..
ic you can call samsung and make them aware like i did...
You can as well forget about kies altogether and your problem is all gone.
BTW I hate that terrible app called kies
Swyped from my Samsung Galaxy SII
dtr145r said:
im guessing you have a windows pc?
samsung put out a driver update for the computer that caused the error.
only way i found to fix the problem is to do a system restore back a few days before the update.
my update was automatic, im going to see if i can stop that update from happening for now..
ic you can call samsung and make them aware like i did...
Click to expand...
Click to collapse
I did send am email to them but got no answer about it.
For now i'll leave kies off until they fix it.
Oh can I just say your signature just caught me out. I thought my mouse has gone crazy
It's the fault of outdated Windows Update drivers for our phones.
Correct way of installing drivers if above error is present:
1. Disconnect phone from PC.
2. Uninstall Kies and drivers.
3. Download fresh copy of Kies from Samsung website.
4. Turn off Internet connection on PC <- important! This will force OS to look for drivers on PC first instead of Windows Update.
5. Install Kies, run it.
6. Connect phone to PC and wait for drivers installation.
7. Turn on Internet connection.
8. Done.
GIBbeerSKY said:
It's the fault of outdated Windows Update drivers for our phones.
Correct way of installing drivers if above error is present:
1. Disconnect phone from PC.
2. Uninstall Kies and drivers.
3. Download fresh copy of Kies from Samsung website.
4. Turn off Internet connection on PC <- important! This will force OS to look for drivers on PC first instead of Windows Update.
5. Install Kies, run it.
6. Connect phone to PC and wait for drivers installation.
7. Turn on Internet connection.
8. Done.
Click to expand...
Click to collapse
got mine fixed by doing that... thanks sir.. :good:
Yup that fix worked perfectly thanks for that.
Yep disconcerting form the net while I did the re-install of Keis totally fixed it for me to! Thanks a lot! :highfive:
GIBbeerSKY said:
It's the fault of outdated Windows Update drivers for our phones.
Correct way of installing drivers if above error is present:
1. Disconnect phone from PC.
2. Uninstall Kies and drivers.
3. Download fresh copy of Kies from Samsung website.
4. Turn off Internet connection on PC <- important! This will force OS to look for drivers on PC first instead of Windows Update.
5. Install Kies, run it.
6. Connect phone to PC and wait for drivers installation.
7. Turn on Internet connection.
8. Done.
Click to expand...
Click to collapse
joelunch said:
Yep disconcerting form the net while I did the re-install of Keis totally fixed it for me to! Thanks a lot! :highfive:
Click to expand...
Click to collapse
I'm having this issue as well. I updated 4.0.3 galaxy note to 4.0.4 and now my phone isn't recognized as USB only camera.
I'll uninstall Kies and try again.
GIBbeerSKY said:
It's the fault of outdated Windows Update drivers for our phones.
Correct way of installing drivers if above error is present:
1. Disconnect phone from PC.
2. Uninstall Kies and drivers.
3. Download fresh copy of Kies from Samsung website.
4. Turn off Internet connection on PC <- important! This will force OS to look for drivers on PC first instead of Windows Update.
5. Install Kies, run it.
6. Connect phone to PC and wait for drivers installation.
7. Turn on Internet connection.
8. Done.
Click to expand...
Click to collapse
Your fix worked for me as well. You are the best, thank you.
GIBbeerSKY said:
It's the fault of outdated Windows Update drivers for our phones.
Correct way of installing drivers if above error is present:
1. Disconnect phone from PC.
2. Uninstall Kies and drivers.
3. Download fresh copy of Kies from Samsung website.
4. Turn off Internet connection on PC <- important! This will force OS to look for drivers on PC first instead of Windows Update.
5. Install Kies, run it.
6. Connect phone to PC and wait for drivers installation.
7. Turn on Internet connection.
8. Done.
Click to expand...
Click to collapse
Can you be a little more specific in your instructions? The way you've ordered and worded the steps is really vague and does't make much sense, especially since the PC must be connected to the internet to install Kies. I'm also confused as to whether I'm supposed to uninstall the Kies on my phone as well, or leave it be.
EDIT: Retried the installer and everything worked perfectly, just make sure the internet is down before you plug in your device.
If you still have trouble with "Hardware ID Missing" I suggest the following:
1.Install the latest version of Kies.
2.Uninstall only the "SAMSUNG USB Driver for Mobile Phones".
3.Install the slightly older "SAMSUNG USB Driver for Mobile Phones.exe" version 1.5.6.0 from the from the following link:
http://drivers.softpedia.com/dyn-postdownload.php?p=170044&t=4&i=1
Thanks a lot for the solution that was really hard to find. Worked for My Samsung Galaxy Note just in time for the new firmware update
Mine worked for a couple days and now is back again.
Sent from my SPH-D710 using xda premium
Just go into device manager plug the phone in and you should see Samsung drivers appear in usb section just uninstall them restart pc and fixed (you might have to connect your phone a couple of times to re install the right driver after reboot)
Lycoss said:
If you still have trouble with "Hardware ID Missing" I suggest the following:
1.Install the latest version of Kies.
2.Uninstall only the "SAMSUNG USB Driver for Mobile Phones".
3.Install the slightly older "SAMSUNG USB Driver for Mobile Phones.exe" version 1.5.6.0 from the from the following link:
http://drivers.softpedia.com/dyn-postdownload.php?p=170044&t=4&i=1
Click to expand...
Click to collapse
i tried and it works but not so well.
the message is gone and i can use MTP to read the contents in the phone and memory card.
but i cannot connect to kies
It just keep connecting and lastly after around 5 - 10 minutes, KIES show "device not responding... please reboot the device."
kchiman said:
i tried and it works but not so well.
the message is gone and i can use MTP to read the contents in the phone and memory card.
but i cannot connect to kies
It just keep connecting and lastly after around 5 - 10 minutes, KIES show "device not responding... please reboot the device."
Click to expand...
Click to collapse
Are you running Kies along with the Samsung driver suite? Because they don't necessarily play nice together.
tdunham said:
Are you running Kies along with the Samsung driver suite? Because they don't necessarily play nice together.
Click to expand...
Click to collapse
i am sorry i am not quite understand what is Samsung driver suite.
I just go to samsung website to get the latest KIES and download Driver 1.4.8.0 and 1.5.6.0 exe
hardware id missing shown after installing the latest KIES with the default driver 1.5.9.0
then i uninstall the driver from control panel and restart my computer
after that i install the driver 1.4.8.0 (or 1.5.6.0) (Oh. sorry I cannot confirm that the driver version right now as I am not @ home, )
then restart the computer again
before running the KIES
i plug my phone first and let the driver installed.
after driver installed , i remove my phone as usb drive
then i run KIES and plug my phone

[Q] Windows 7 doesn't recognize my I9300.

So, I cannot connect my phone to any pc.
Problem started after re-installing Windows 7 I believe.
The phone charges fine over usb.
Here's what I have tried so far:
I have changed mtp to ptp.
I have tried using different usb cables and ports
I have re-installed windows 3 times
I have installed Samsung drivers and kies, and tried fixing the error thru kies.
I have tried different kernels (Siyah and stock cm10 kernel)
I have tried on a different pc.
I have tried the stock sgs3 rom, it has Siyah kernel.
I have tried turning USB debugging on and off.
Galaxy S3 toolkit doesn't recognize my phone.
Any help is appreciated.
Screenshot of my phone information:
i.imgur.com/2Ifrd.png
Hakala said:
So, I cannot connect my phone to any pc.
Problem started after re-installing Windows 7 I believe.
The phone charges fine over usb.
Here's what I have tried so far:
I have changed mtp to ptp.
I have tried using different usb cables and ports
I have re-installed windows 3 times
I have installed Samsung drivers and kies, and tried fixing the error thru kies.
I have tried different kernels (Siyah and stock cm10 kernel)
I have tried on a different pc.
I have tried the stock sgs3 rom, it has Siyah kernel.
I have tried turning USB debugging on and off.
Galaxy S3 toolkit doesn't recognize my phone.
Any help is appreciated.
Click to expand...
Click to collapse
You say you already tried stock rom with Siyah Kernal. How did you get back to stock did you flash or use Odin?
I would make a backup, Use Superwipe script and use Odin to load Stock Ics 4.0.4 and then try. If that fails you can always restore back to your backup and someone else maybe able to provide a solution.
TBH it doesn't sound like its your PC if you have tried it on other PCs.
carrd said:
You say you already tried stock rom with Siyah Kernal. How did you get back to stock did you flash or use Odin?
I would make a backup, Use Superwipe script and use Odin to load Stock Ics 4.0.4 and then try. If that fails you can always restore back to your backup and someone else maybe able to provide a solution.
TBH it doesn't sound like its your PC if you have tried it on other PCs.
Click to expand...
Click to collapse
I had an older backup with the stock rom in it.
I'm not sure can Odin connect to my phone, so I would end up bricking it completely..
Hakala said:
I had an older backup with the stock rom in it.
I'm not sure can Odin connect to my phone, so I would end up bricking it completely..
Click to expand...
Click to collapse
Odin is relatively safe but I am not going to guarentee anything, There is a lot of tutorials on using odin on here and youtube. It is completely up to you what you do. My suggestion was purely based on what I would do in your situtation.
carrd said:
Odin is relatively safe but I am not going to guarentee anything, There is a lot of tutorials on using odin on here and youtube. It is completely up to you what you do. My suggestion was purely based on what I would do in your situtation.
Click to expand...
Click to collapse
I just tried to flash cf-root using odin and windows just gave me a error.
Could doing a megawipe or a superwipe make windows recognize my phone again then?
Uninstall Kies completely from your PC when its uninstalled reboot your PC then make sure the Kies folder located here is deleted
Program Files / Samsung / Kies
Next download and install Kies from the Samsung web site, reboot your PC once rebooted plug your phone in to the USB (preferably with the original USB cable), let the drivers install themselves.
Once installed you should have it working again.
ag4751 said:
Uninstall Kies completely from your PC when its uninstalled reboot your PC then make sure the Kies folder located here is deleted
Program Files / Samsung / Kies
Next download and install Kies from the Samsung web site, reboot your PC once rebooted plug your phone in to the USB (preferably with the original USB cable), let the drivers install themselves.
Once installed you should have it working again.
Click to expand...
Click to collapse
Done, it says USB device not recognized.
I'm currently installing Kies on a laptop, if it works it means that my motherboard is broken or something, if it doesn't it means my phones usb port is broken.
E: Okay, this windows is saying that the device is in error mode or something like that...
Question: How do I get my phone to stock without usb so I can take it to the warranty?
Hello,
Have you try if odin see the phone when it connected to your computer ?
yayourt said:
Hello,
Have you try if odin see the phone when it connected to your computer ?
Click to expand...
Click to collapse
It didn't, I just ran mobile odin and recovered my phone to stock so I can take it to warranty and such.
Thanks for everyone for the help.
Hakala said:
It didn't, I just ran mobile odin and recovered my phone to stock so I can take it to warranty and such.
Thanks for everyone for the help.
Click to expand...
Click to collapse
Pants. I'm in the same situation, but my phone isn't rooted. So I can't use mobile odin. Anyone else have any thoughts on this? Is there any way of using stock recovery to either flash an official image or perhaps root?
Mike.

Problem with rooting Samsung Galaxy S3 I9300

Problem 1, Odin3 does not detect my SGS3.
Problem 2, I am not quite sure, but I think that Kies is my problem, already deleted it 5 times though.
I'd like to get an reply real fast.
Also, my phone may only connect to Odin3 when its on...Not when its on Downloade mode. I know how to mod... but this is just strange. Like, It's blocking to detect my phone.
Thank you!
Baseband Version:I9300CEELL1
ModelNumber GT-I9300
Latest Firmware (Official one. 4.1.2 Jelly Bean)
Latest driver for USB connect.
Latest Kies software.
Thank you for helping me,
I thank you all,
Spirit.
latest Kies software? you said you deleted Kies. if you didn't, delete it and reinstall just the drivers
SpiritofFreedom said:
Problem 1, Odin3 does not detect my SGS3.
Problem 2, I am not quite sure, but I think that Kies is my problem, already deleted it 5 times though.
I'd like to get an reply real fast.
Also, my phone may only connect to Odin3 when its on...Not when its on Downloade mode. I know how to mod... but this is just strange. Like, It's blocking to detect my phone.
Thank you!
Baseband Version:I9300CEELL1
ModelNumber GT-I9300
Latest Firmware (Official one. 4.1.2 Jelly Bean)
Latest driver for USB connect.
Latest Kies software.
Thank you for helping me,
I thank you all,
Spirit.
Click to expand...
Click to collapse
hi dude,
try this:
1 - full uninstall kies
2 - reboot windows
3 - clean the windows register (use ccleaner or wise register cleaner - both freewares)
4 - reboot windows
5 - install just samsung usb driver
Samsung USB drivers >
http://forum.xda-developers.com/showthread.php?t=961956
or
http://forum.xda-developers.com/showthread.php?t=2038555
try reinstall odi, similar procedures (cleaning register etc)
ODIN >
http://forum.xda-developers.com/showthread.php?t=2189539
after this test ODIN, download mode, recovery, etc...
link from @Chainfire and rooting
http://autoroot.chainfire.eu/
best regards,

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