Got my transformer from BB, but it doesn't turn on. - Asus Eee Pad Transformer Prime

Sorry if this has been posted before, but I did a little search and didn't find anything.
So my awesome friend surprised me yesterday with the prime. But then it was the awkward moment where it doesn't turn on. We charged it for a couple of hours, tried to turn it on, but nothing.
It does vibrate though when we press the power button. And the power button turns orange once it's plugged into the charger.
Also, whenever we plug the charger, we hear something like a notification sound from the speakers.
Please advise. Thanks
Sent from my Atrix 4G using xda premium.

I would try hold power+vol up......or power+vol down. What happens? If you get into download mode you could restore it. If you cant get anywhere then I guess you need to swap it.

It needs to charge up for several hours. other people had same problem. of after then it does nothing, then just switch it for another one.

Bit of a problem when there all SOLD OUT...
I have a bad unit as well. We're in the same boat..

My prime today arrived with 6% battery left. My first one arrived with 35% so i could see it being dead. Charge it up while. Mine does make a pretty tone when plugged in too.

I did charge it for a couple of hours, and nothing. Now it's been plugged into the charger for 12 hours ... I'll go ahead and try again and also try the power+vol buttons.
I'll keep you updated. Thanks!

Yep. It's bad...
I tried everything, pin hole reset, power + volume button... Took it to the local best buy and the geeks tried to make it work but they couldn't (I had some hope in the big beareded man)... But got a full refund... And the hunting shall start again... *sigh*
Sent from my Atrix 4G using xda premium.

Related

Touchpad no longer turns on

Hi Everyone,
About 20 mins ago, my Touchpad running CM7 Alpha 2 suddenley stopped responding (the touchscreen that is), so i held down the power button to turn it off.
However, it wont turn back on! I have tried Home + Power + Vol Up for more than 30 seconds about 3 times and nothing. I am charging atm and nothing on screen. I have also tried holding the power button for about 10 seconds. Nothing!
Any suggestions?
mouseym~
Home + Power button for around 20 seconds should bring it back to life.
Sent from my HP Touchpad using xda premium
gaz31 said:
Home + Power button for around 20 seconds should bring it back to life.
Sent from my HP Touchpad using xda premium
Click to expand...
Click to collapse
Hmm, that sort of worked, i got the glowing HP symbol and it turned off again, repeating does the same thing too!
Thanks,
mouseym~
mouseym said:
Hmm, that sort of worked, i got the glowing HP symbol and it turned off again, repeating does the same thing too!
Thanks,
mouseym~
Click to expand...
Click to collapse
Sounds like your moboot has some problems when you forced shutdown it, try go to the webos recovery statue (the statue when you install CM7 into your TP), connect TP to your PC and reinstall moboot, or the whole CM7 if that doesn't work.
Good luck
mouseym said:
Hi Everyone,
About 20 mins ago, my Touchpad running CM7 Alpha 2 suddenley stopped responding (the touchscreen that is), so i held down the power button to turn it off.
However, it wont turn back on! I have tried Home + Power + Vol Up for more than 30 seconds about 3 times and nothing. I am charging atm and nothing on screen. I have also tried holding the power button for about 10 seconds. Nothing!
Any suggestions?
mouseym~
Click to expand...
Click to collapse
Same problem! Did you find a solution yet? I'm trying to figure out how to follow tigerdavid's advice.
Ok follow-up on this - I can't even get the TP to be recognized by my computer. What now?
How long did you leave it plugged in i had to leave mine plugged in for a couple of hours into the wall outlet before it would show the batter charging icon then turned on shortly after that
Sent from my SGH-I997 using xda premium
hi,when your tp is in the off statue,try holding both the power and the volume up botton, and then you can see a usb icon on your screen, that is the webos recovery mode.
Sent from my LT15i using xda premium
---------- Post added at 10:02 PM ---------- Previous post was at 09:44 PM ----------
Mhaddy said:
Ok follow-up on this - I can't even get the TP to be recognized by my computer. What now?
Click to expand...
Click to collapse
When you are in the webos recovery statue, the one I said in the last post (there is a usb icon on the screen), you can connect it to the computer, and neglect windows' response as it cannot recognize it, because it is actually a false warning. Then try following the steps for installing CM7.
had the same problem yesterday. just held power+home til it said to release the buttons.(previously i released as soon as the hp globe came up and it turned back off) hope this helps
When all else fails try this:
Hold power, Volume Down, and Home until the HP logo appears. May take up to 30 seconds or longer. Release all three buttons and the Touchpad should then boot. Worked for me the one and only time I've had to use it.
I charged Touchpad's battery full and turned it off about a month ago. Now I tried to turn it back on, nothing happens.
I plugged in usb charger, button under display started blinking. After 10mins, tried to turn it on, display turned on and it said attach own charger to get best results... blaablaa.. and then turned back off
Now it has been on own charger over an hour, in the beginning button blinked again for a while. Now it's all black and nothing happens. Tried power, pwr+front btn, pwr+vol up, pwr+front btn+vol down. Nothing.
Maybe I just haven't given enough light treatment?? I'm getting worried..
edit: overnight at charger, no change... battery dead? This sucks.
veepee78 said:
I charged Touchpad's battery full and turned it off about a month ago. Now I tried to turn it back on, nothing happens.
I plugged in usb charger, button under display started blinking. After 10mins, tried to turn it on, display turned on and it said attach own charger to get best results... blaablaa.. and then turned back off
Now it has been on own charger over an hour, in the beginning button blinked again for a while. Now it's all black and nothing happens. Tried power, pwr+front btn, pwr+vol up, pwr+front btn+vol down. Nothing.
Maybe I just haven't given enough light treatment?? I'm getting worried..
edit: overnight at charger, no change... battery dead? This sucks.
Click to expand...
Click to collapse
Bummer. I don't think it's good to let a Li-Ion battery fully discharge. I've had bluetooth headsets and older spare laptop batteries die because they were sitting in a drawer for months. It sounds like this is what may have happened to your Touchpad. You should have left it plugged in somewhere!
UCLAKoolman said:
Bummer. I don't think it's good to let a Li-Ion battery fully discharge. I've had bluetooth headsets and older spare laptop batteries die because they were sitting in a drawer for months. It sounds like this is what may have happened to your Touchpad. You should have left it plugged in somewhere!
Click to expand...
Click to collapse
Yeah, that's what seems to have happened. I just dont digest the idea that it died in 3 to 4 weeks. In standby, yes, but in off state.. if this happened after months, but we are talking only few weeks.
Any idea where to get a spare battery? Ebay show zero results.
Swyped from sgs2
It isn't likely its the battery, probably some kind of internal failure, but even if the battery is stone cold dead you should still be able to plug it in and run it that way.
You can change another microusb cable to re-charge again, b'cas the original cable quality is not good. Led blinking shows that battery is in low capacity, TP will bootup after charging to minimum battery voltage.
HP Back in life..
Got it working...
I let it be a week without any trying. Then plugged it's own charger on and the home started blinking again and after a while battery image came up! So it was in some sort of hang situation and needed to drain the battery again.
I did that also first time but at that time it just stopped blinking home and did nothing after that.
Now few hours later it's turned on and charging, 45%..
veepee78 said:
Got it working...
I let it be a week without any trying. Then plugged it's own charger on and the home started blinking again and after a while battery image came up! So it was in some sort of hang situation and needed to drain the battery again.
I did that also first time but at that time it just stopped blinking home and did nothing after that.
Now few hours later it's turned on and charging, 45%..
Click to expand...
Click to collapse
Thanks for reporting back on your situation!

[Q] Prime wont turn on... maybe DOA?

Hi guys,
I have just received my transformer prime, I opened the box and tried to boot It but with no luck, it only vibrates.
I though initially that was a low battery issue, but now I have charged it fully (green light), and I'm still unable to boot it...
I have tried to boot it holding the power button for more than 30 seconds, and tried several times the normal way but with no luck.
Any advice?... is this a DOA?
Sigh.....this again. Just let it charge, it's fine.
RussianMenace said:
Sigh.....this again. Just let it charge, it's fine.
Click to expand...
Click to collapse
How much time?... I mean, the LED changed from orange to green... That means its fully charged right?
right now is reaching out almost 3 hours plugged into the wall...
BTW, the screen does not shows anything... some people mentioned a red battery icon, or something like that, but my screen is dead....
Could be your charger derping, there's more people with this issue.
Put it in a plastic bag and huck it in the freezer for a bit,
the thermal protection could be stuck.
David blaine street magic. Better yet, steve jobs apple magic
LOL. hold down the power button for more than 5 seconds and voila! You guys are too funny.
I have tried every possible convination of seconds while holding the power button... 5, 10, 20, 30, 1 min... POWER + VOLUME DOWN, but is just vibrating... does not shows _anything_ on the screen...
Not sure if the reset hole+papperclip is going to help, but I have been trying to find how it works but with no luck, I guess is a combination of button + pushing the reset, but not sure how...
Your screen could be defective. Or the ribbon might not be connected to the board.
Sent from my Sensation using xda premium
I have the same issue, just surprised that I can not use the product while it is plugged.
When i try to turn it on while it's plugged, it flashed and vibrated once showing battery bar and then died....now it just won't turn on!! AHHHHHHh!
Does this happen to other people. I heard you suppose to charge it for 6 hr before first use...but why can i not turn it on while plugged. Now All i see is the a red or orange LED light on the power button. Does it mean it is short circuited?
Can Someone confirm that this is normal.
I didn't bother charging straight away, with modern batteries there really isn't any need as far as I'm concerned. Of course people will tell you different but that's my opinion.
I had no issue with first boot, literally touched the power button for a second and on it came. Sounds like yours is no good.
Sent from my Transformer Prime TF201 using xda premium
Turned on!! Thank god!!!
Haranzo said:
Turned on!! Thank god!!!
Click to expand...
Click to collapse
huzzah, I'm happy for you.
Sent from my Transformer Prime TF201 using xda premium
Sounds busted to me OP. When I got mine I was going to let it charge fully before turning it on but as soon as I plugged it in it started booting. So I ran through setup while charging and just let it sit after that until fully charged...
Sent from my Transformer Prime TF201 using xda premium
Sokonomi said:
Could be your charger derping, there's more people with this issue.
Put it in a plastic bag and huck it in the freezer for a bit,
the thermal protection could be stuck.
Click to expand...
Click to collapse
Hi,
I researched a little bit more about the charger issues and to discard that, I left it charging today with another charger (I have two other Transformer 1). But I'm not holding my breath on that, the LED status is green, so I dont think is going to take more charging that what it currently have.
Thank you.
mutiny said:
Your screen could be defective. Or the ribbon might not be connected to the board.
Sent from my Sensation using xda premium
Click to expand...
Click to collapse
Hi,
Any way to check this withouth voiding the warranty?...
coolbomb said:
How much time?... I mean, the LED changed from orange to green... That means its fully charged right?
right now is reaching out almost 3 hours plugged into the wall...
BTW, the screen does not shows anything... some people mentioned a red battery icon, or something like that, but my screen is dead....
Click to expand...
Click to collapse
Hey man, that sounds a lot like what happened to mine. I was able to turn it on and set it up but then I fully charged it and rebooted..it never came back. The LED was green, I tried all the button combos etc...wouldn't even be recognized by my PC.
I've RMA'd it, you may need to do the same thing, sorry man...
LondonGentleman said:
Hey man, that sounds a lot like what happened to mine. I was able to turn it on and set it up but then I fully charged it and rebooted..it never came back. The LED was green, I tried all the button combos etc...wouldn't even be recognized by my PC.
I've RMA'd it, you may need to do the same thing, sorry man...
Click to expand...
Click to collapse
Hey, thank for the reply...
I'm going to try to plug it to the PC and see if I can get something from it.
I was also thinking about trying to drain the battery (as some other have done when the update came), but I dont see any decent way to do it...
The screen does not shows anything (so no battery drain in there), I dont see any other decent way to drain the battery but to burn my finger pressing the power button causing the the thing to vibrate and somehow drain the battery little by little... But I dont know how much is going to take to achieve it ... I'll probably lose my finger first.
Make sure you try holding the power button down for a long time. I had a similar reoccurring issue: http://forum.xda-developers.com/showthread.php?t=1427461
Try holding it down, there will be a buzz but don't stop holding it down until you see the boot logo. It can take holding it down a while. I kept thinking it was broken, but was just letting up too soon after the buzz.
UmbraeSoulsbane said:
Make sure you try holding the power button down for a long time. I had a similar reoccurring issue: http://forum.xda-developers.com/showthread.php?t=1427461
Try holding it down, there will be a buzz but don't stop holding it down until you see the boot logo. It can take holding it down a while. I kept thinking it was broken, but was just letting up too soon after the buzz.
Click to expand...
Click to collapse
I holded the power button, for about 2 min, and still I got nothing, I think this is going to end up as a return/refund
I'm so sad
Doesn't sound promising
coolbomb said:
I holded the power button, for about 2 min, and still I got nothing, I think this is going to end up as a return/refund
I'm so sad
Click to expand...
Click to collapse
Sorry man, after the huge wait we all had and the expectation, I have seen too many of these for comfort. I am no Apple lover, but somehow I can't imagine this kind of thing happening with iPads. Sure the occasional one in a thousand, but this is at least the 5th or 6th DOA I have read about. Seems that QC takes a back seat when demand is high: What? Those won't turn on? Throw them in a box, we need to get as many as we can out to Best Buy, they oversold the pre-orders. Let the poor guy RMA it!"
I was seriously afraid mine would be one of these, especially after they shipped it ground instead of the overnight I paid for. I guess I was a LITTLE more lucky, but no cigar either. I got one with no GPS functionality at all. Cannot even SEE, nevermind lock on any satellites both pre and post 8.3.33 update. Sigh. A "Premium Tablet" with horrible build and QC"
I hope you get a working replacement quickly. The guy who had an amber LED I knew would boot. Yours sounds like its running with no display like a few others I have seen. On guy had it drop 2 feet from on top of a pile of towels to a carpeted floor and his went into the same state. I think perhaps the video ribbon cable is easy to dislodge. Who knows... Get a new one, and give them hell to get it to you fast.
No Power
Just got my prime in the mail yesterday from best buy and I had the same problem. Wouldn't turn on right away so I charged it the full 8 hours and it still won't turn on at all...regardless of how long I hold down the power button. It only ever vibrates.
Called Asus tech support and he had me hold the power button for 8 seconds, let off power button, then hold down again until it turned on...but it never did. They want me to send the tablet in for repairs. That could take weeks. Best Buy won't do anything as they are backordered.
Many others have had this problem on androidforums.com. Asus really needs to address this

Not turning on

Hey,
Just received my Prime however doesnt seem to want to turn on..
Anyone had this issue?
Tried holding button down, tried holding power button + vol down but no joy
Any ideas?
Cheers
Sorry think this should be in Q&A
If you just purchased it, let it charge up for a few hours or so. Alot of units hipped with battery basically dead. Should cut on after a good charge. It happened to others also.
demandarin said:
If you just purchased it, let it charge up for a few hours or so. Alot of units hipped with battery basically dead. Should cut on after a good charge. It happened to others also.
Click to expand...
Click to collapse
Ok i will ignore it while its plugged in for a bit and see what happens.
I Spoke with Asus who gave me a RMA number to send it back if it doesnt eventually turn back on
Cheers
Seems to have come on after about 1 hour or so of being charged, finally!
phew!
just like to say im loving it so far
Yeah, it was the exact same for me.. Had to charge it for an hour or so. I've been a happy owner ever since

[Q] please help!

Last night i fell asleep and my phone died all the way, and now when i plug it in all i get is a lg logo then it goes away and then a dark lit up screen. ive let it charge for awhile now and i still get nothing, i cant get into cwm either.. the phone is unlocked and rooted and im running the base rom. Any help would be greatly appreciated.
Happened to me... leave it on the charger at least 3 hours and check it. The battery completely drains when you unplug the charger if you charged with the phone off. gl
Edit: If it still won't work, turn phone on and plug in charger.
Sent from my LG-E970 using xda premium
Pony Express said:
Happened to me... leave it on the charger at least 3 hours and check it. The battery completely drains when you unplug the charger if you charged with the phone off. gl
Edit: If it still won't work, turn phone on and plug in charger.
Sent from my LG-E970 using xda premium
Click to expand...
Click to collapse
This happened to me too. I completely drained the battery and it kept going into a loop (black screen, LG logo, battery screen). I left it plugged in and off and let it boot up.
FYI
This has happened to several people. I have confirmed through testing, even exchanging my phone 2 days ago that this is an issue created when unlocking the bootloader. Rooting does not cause it. Once the bootloader is unlocked, you can not get around this by re-locking the bootloader.
The workaround is simple. Either leave your phone on while it is charging or if you charge with phone off, unplug your charger and hit the power button- you will still see the charge animation running- this is what causes the battery to drain. All you have to do is power up the phone at least to boot then it is ok to turn off. You can confirm it worked by touching the power button again and not see the charge animation. Hope this helps.
Wow thanks so much for the reply and help! I've got it working now and I guess I'll just avoid it by not letting it die lol
Sent from my LG-E970 using xda app-developers app
well...
If you let it die all the way, its not a big deal. Plug it in, hold down the volume down button and the power button for 15 seconds, then it will work fine.
Threads like this makes this forum so great. Another potential problem to be avoided when using the phone.
Sent from my Nexus 7 using xda premium
I could use some help guys, if this thread isn't too old. I've searched high and low to the answer here and nothing is working. I've tried download mode, fastboot, recovery, reset, holding power down, plugging it in and unplugging it. I've pulled the plate off of the battery, tried LGNPST, drivers, etc. No go on anything.
The phone is still dead, and will not turn on. The best I've gotten is a solid red light after holding the power button for 15-20 seconds. Then after about 3-5 seconds it resumes flashing (alternating between the red light and the key buttons). If I continue holding the power button down it will repeat this, showing solid red and then reverting to flashing.
I can not get the screen to display anything, not even the charging animation, and none of my computers will even recognize the device. I've been messing with it all day and I'm stuck. If anyone can help me, at all, please do. I hate going to Sprint. Anything but that, please.
thistimearound said:
I could use some help guys, if this thread isn't too old. I've searched high and low to the answer here and nothing is working. I've tried download mode, fastboot, recovery, reset, holding power down, plugging it in and unplugging it. I've pulled the plate off of the battery, tried LGNPST, drivers, etc. No go on anything.
The phone is still dead, and will not turn on. The best I've gotten is a solid red light after holding the power button for 15-20 seconds. Then after about 3-5 seconds it resumes flashing (alternating between the red light and the key buttons). If I continue holding the power button down it will repeat this, showing solid red and then reverting to flashing.
I can not get the screen to display anything, not even the charging animation, and none of my computers will even recognize the device. I've been messing with it all day and I'm stuck. If anyone can help me, at all, please do. I hate going to Sprint. Anything but that, please.
Click to expand...
Click to collapse
Dude i had the same isse like your did, so i search everywhere and endup here. I'd try many think like you said, when holding volume+ and power there nothing heapen but volume down and power, or just hold the power buton there red light of front led is flashed, and ... is realy dead.
I can't go to any sevice central, coz my friend bring this telus P973 for me from another contry, and im living at the mountian lol. So im about to take it to nake and try to reset by reputing the batery. Devil beside me, i have 2 extra LG Lu6200 but 1 got broken the touch system, the other been death after i take a shower, Optimus G is using small sim and i'hv cuted it, there no other phone i can use that sim for tomorow, my girlfriend sending me some monney tomorow, and i have to meet my new boss and taking a new job that's make me traveling alot, and i don't have a laptop.
Don't know what to say when looking at the black cold silent phone i used to like most....
Some body, please help!

[Q] Phone turned off, won't turn on:

All:
Tonight my 4GLTE was plugged into it's charging cord and was at about 95% battery. I received a phone call, picked up the phone and pushed "answer". When I did the phone turned off and it won't turn back on. I've tried the "on & down volume" many times and nothing will happen. When I plug the power cord in the charging light isn't coming on.
I have had no problems with the phone. I'm on the Tranquility ROM and everything has been perfect. When I went through the S-off process back in Dec. the phone "bricked", it acted exactly like the phone is now, will not turn on, no lights come on, nothing. The great people at Dirty Racun walked me step by step through their procedure to unbrick the phone and it started up and has been perfect from Dec. til tonight.
I'm baffled and wish like hell this phone had a battery I could pull. Any suggestions will be appreciated.
thanks,
DC
I take it the capacitive lights don't light up when you hold the power button down for several seconds?
Leave it plugged in overnight and try to power it on in the morning.
Sent from my EVO using xda premium
DCoop said:
All:
Tonight my 4GLTE was plugged into it's charging cord and was at about 95% battery. I received a phone call, picked up the phone and pushed "answer". When I did the phone turned off and it won't turn back on. I've tried the "on & down volume" many times and nothing will happen. When I plug the power cord in the charging light isn't coming on.
I have had no problems with the phone. I'm on the Tranquility ROM and everything has been perfect. When I went through the S-off process back in Dec. the phone "bricked", it acted exactly like the phone is now, will not turn on, no lights come on, nothing. The great people at Dirty Racun walked me step by step through their procedure to unbrick the phone and it started up and has been perfect from Dec. til tonight.
I'm baffled and wish like hell this phone had a battery I could pull. Any suggestions will be appreciated.
thanks,
DC
Click to expand...
Click to collapse
I know is very frustating cause It's happened to me as well.
I did some searching and found some tips. Nothing solid.
Leave the phone charging even though the led doesn't turn one. Sometimes for me it will revive after a while being plugged.
Other is to hold the power button for a very long time. 1-2 minutes and hope it reboots.
chemjb said:
I know is very frustating cause It's happened to me as well.
I did some searching and found some tips. Nothing solid.
Leave the phone charging even though the led doesn't turn one. Sometimes for me it will revive after a while being plugged.
Other is to hold the power button for a very long time. 1-2 minutes and hope it reboots.
Click to expand...
Click to collapse
Curious, but were you S-off, and if so, did you use Dirty Racun?
Also, did you have any luck resurrecting your phone?
Sent from my EVO using xda premium
I also had my evo lte just die. I'm in the process of mailing it out to HTC. I was completely stock no root. It just never powered back on after it charged over night
Sent from my SPH-L900 using xda app-developers app
FinZ28 said:
I take it the capacitive lights don't light up when you hold the power button down for several seconds?
Leave it plugged in overnight and try to power it on in the morning.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Nothing lights up, that's why I described it as being dead. I'm not a novice with these phones as far as rooting and installing ROMs etc. One item I left out last night is that in the last few weeks I've had to "move" the micro usb connector around to get the charge light to come on. It would always light up and charge but had probably gotten worse, not better. Also I have my Evo4G (which I just activated so I have a phone) and with this charge cord I also have to move it around to get it to activate the charging light. I'm going to buy a fresh micro usb cord this morning in the hope that the new cord will make a difference.
I'm really not optimistic that a new cord will change anything. I declined to buy the insurance for the phone when I got it in Dec. I;ve had bad experiences with Sprint and their cost to repair the Evo4G even with the insurance. I think I'm going to install Unix on my netbook again and try the procedure that Dirty Racun walked me through when the phone "bricked" last Dec. They brought it back to life for me although this time I'm afraid it has something to do with the usb port causing the phone to shut off and die. As I said last night, the phone was charged to 95% when the call came in and I picked the phone up and it suddenly went black.
I love this phone and having to go back to the Evo4G is a real step backwards, plus I've got lots of data on the internal SD card of the LTE that I need. I'm in pulling my hair out mode now....thanks for the suggestions, if anyone thinks of anything else please let me know.
DC
Went through this a few days ago. Battery was at 40% and i was playing CSR Racing from the market. Anyways, my phone got super hot so i ended the game and went back to my home screen....few seconds later screen went off and phone was unresponsive. Nothing i did could make it turn on again tried for a few hours. My sister has a evo lte as well so i took apart our phones and switched her battery in place of mine and voila it booted up. Didn't expect the battery to just go out like that.
Sent from my EVO using xda premium
s0calstate0fmind said:
Went through this a few days ago. Battery was at 40% and i was playing CSR Racing from the market. Anyways, my phone got super hot so i ended the game and went back to my home screen....few seconds later screen went off and phone was unresponsive. Nothing i did could make it turn on again tried for a few hours. My sister has a evo lte as well so i took apart our phones and switched her battery in place of mine and voila it booted up. Didn't expect the battery to just go out like that.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
That's interesting, my battery has been excellent. I do remember a few weeks ago it getting really hot while charging but it's been fine ever since. I've got the phone apart now. I needed to replace the glass screen and bought, what I thought, were replacement parts for the lcd-glass screen. I've just found out from a video that the lcd and glass screen come together as one part. I don't know if I can take the broken one off and install the new glass screen or if I have to buy the lcd and glass. I'm ticked off because the ebay seller claimed this is all I needed to replace a cracked screen OR an unresponsive LCD touchscreen. I'm glad I didn't pay much for the glass.
Thanks for the info about replacing the battery.
DC
Update: I talked with a Sprint rep at a corporate store yesterday and he told me to bring the LTE in and he was certain HTC would fix/replace it under the 12 month warranty as long as there was no physical damage "not turning on could be blamed for". I told him damage didn't cause it to suddenly go black while plugged in at 95% charge when a call came in.
I'll have to replace my screen before taking it in although the truth is my screen had a crack in it for 2 months before this happened and had nothing to do with the phone bricking itself suddenly.
Any updates?
My wife's phone had this happen at a ridiculously inconvenient time.
Here's what to try:
1. Pseudo-Battery-Pull: Hold power button for 15 seconds, this will force the phone to shut down (if it works). Try powering back up. If nothing, then:
2. Hold Volume Up + Volume Down + Power for 2 MINUTES, and then release. That should reset the battery charge logic. (Note: this will only work at all if the phone is truly powered off) If that doesn't work:
3. Disassemble the phone, disconnect the battery. Wait 20 seconds and then reconnect the battery, and reassemble the phone.
Step 3 worked for me. Hope this helps somebody!
Thanks,
Josh
joshdv said:
My wife's phone had this happen at a ridiculously inconvenient time.
Here's what to try:
1. Pseudo-Battery-Pull: Hold power button for 15 seconds, this will force the phone to shut down (if it works). Try powering back up. If nothing, then:
2. Hold Volume Up + Volume Down + Power for 2 MINUTES, and then release. That should reset the battery charge logic. (Note: this will only work at all if the phone is truly powered off) If that doesn't work:
3. Disassemble the phone, disconnect the battery. Wait 20 seconds and then reconnect the battery, and reassemble the phone.
Step 3 worked for me. Hope this helps somebody!
Thanks,
Josh
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Thanks alot for the suggestions, I'll give them a try when I buy a new screen/lcd etc. and install it. Going back to my once loved Evo4G is such a step backwards I can't explain it.

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