just want to know how many ppl return the transformer primes to the store. dont doble post.
Sent from my MB860 using XDA App
im the first
Sent from my MB860 using XDA App
Returned mine to BB store today because screen wouldn't turn on, got a refund. Was willing to take another if the had any....but they didn't. Got refund and bought on off of Newegg about 2hrs later.
Returned mine yesterday after ICS update and some of my games and app stopped working. The thread to revert back to HC didn't exist yet so I thought I was SOL and my 14 day was up so I didn't have a choice. The only thing really broke on it was GPS but I didn't really use it anyway. And another reason I returned is because of the 7 inch prime coming out. That's my preffered size anyway. Plus its half the price of the 10 inch. I may still consider the 10 inch but probably will buy from Amazon so I can save on tax
Sent from my PG86100 using XDA App
I returned mine, wifi was fine, screen was perfect. ICS update had it rebooting all the time. I was on the last day to return it. Seemed like a better deal than a RMA. I have a dock still. I'd like a working one, they are sold out. If ICS had broken all of them I would have waited. But some work so there must be a hardware aspect
fenturi said:
I returned mine, wifi was fine, screen was perfect. ICS update had it rebooting all the time. I was on the last day to return it. Seemed like a better deal than a RMA. I have a dock still. I'd like a working one, they are sold out. If ICS had broken all of them I would have waited. But some work so there must be a hardware aspect
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Click to collapse
I'm in the same situation as you. ICS messed everything up for me, but don't know if I should wait for ASUS to fix it. I have till friday to return mine to BB. I just got the dock too
I returned mine on Tuesday due to the unknown serial number. I was going to re-order, but decided to save $100 and ordered the original TF-101. It was on sale for $399 (32GB). I decided stability was better than raw speed. When the next great tablet comes out, and isn't plagued with so many issues, maybe I'll upgrade.
I returned mine aswell. After the ICS upgrade it freezes on the first bootscreen. After a few times it boots normal but then after a few minutes it freezes again and i can start all over.
NEVER! LOL. device works to great for me to do such a silly thing
Having a perfectly running Prime with ICS I can't imagine using anything else at this time. All other tabs are a joke compared to Prime.
Sent from my SPH-D710 using xda premium
I returned mine on tuesday to BB. I just never felt confident with my purchase with the design flaws it had. I wasn't one of the people that *****ed that it had terrible GPS but my wifi sure took a hit. Next to my Photon phone, my phone would pick up better Wifi from my home network. The other annoyance was when the screen would not come on sometimes. I would have to hit the reset button to get it to start up again. I think it was just a combination of things that made me decide that if I was to spend this much money on a luxury item, ALL aspects of it should work beautifully. It sucks not having a toy to play with but I figure if I waited this long without one, I can wait a little bit longer for one that suits my needs all around.
Going back to Best Buy Today. I have the dreaded Serial Number Unknown Bug and cannot update firmware at all or root it.
Thanks Asus!
Mine was locking up and freezing after ics. I returned it to Best Buy yesterday and they accepted it no questions asked. Bought a new one on newegg yesterday that should be delivered today.
Sent from my Galaxy Nexus using Tapatalk
this topic only for ppl that return the primes to know how many of use are.
Sent from my MB860 using XDA App
I returned a total of four to local Best Buy. Three belonging to me and one to my neighbor. My first two were returned within the first two weeks. My last one and my neighbors were twenty days. They did not want to refund stating it was past 14 days. I pulled out my iPhone and showed the manager the statement released by Asus in reference to the shell design hinderng wireless signals and also removing GPS as a spec. I said this is no longer the product that was advertised when I made my purchase. Primes were refunded along with keyboards.
I must say that it feels like a weight has been lifted. My neighbor had decided to ignore the Wifi and GPS issue but about 8 hours after updating to ICS his Prime started having very frequent App crashes that factory reset did not fix.
The "Oficial" Returns thread has Official spelled incorrectly.
...as a side observation, what has ever made any thread in forums "official" other than some non-mod nobody deciding that it's going to be official because he puts it in the title?
Mine is packaged in the box waiting to get dropped off at UPS to return to Amazon.
Said, bye bye...
After working with Asus on rebooting issue and the lack of GPS/ low wifi signal I finally said...Bye, bye to my Transformer Prime, Drove my Chevy to the Best Buy cause the reboots made me cry...
i contacted gamestop 2 days ago and they said they were getting a new shipment on the 11th for 2nd wave of pre orders and that if they had any left over i could exchange mine but they didnt think they would. manager advised me he put in an order with game stop product replacement and that he would call me when they got one.
it is not the 12th and they just called me and i just exchanged my prime for another one.
still wasn't able to get a champagne gold one. i swear those are rare or they only come in 64 GB model.
that was very fast turn around though to exchange so anyone who purchased theirs from gamestop might want to ask if the manager can put in a request for a product replacement.
Returned mine to gamestop today for refund.
Sent from my Galaxy Nexus using xda premium
Related
So I had been enjoying my GameStop preordered prime all day yesterday and half of today. This afternoon I go to turn it on and nothing. No display whatsoever.
It appears to be a display issue as I can plug in the USB cable to my computer and it will mount the storage. I tried using the reset button on the side and nothing. Held down the power button for about 10 seconds and the unit buzzes, the storage is temporarily dismounted, and then it remounts, but no screen.
Not only am I bummed, my wife who bought it for me as a birthday/Christmas present feels bad because she knows how much I was looking forward to it.
Anyone else having any troubles with their units? Anyone have any suggestions? I haven't tried a hard reset yet, but I'm very doubtful it will work.
EESConsulting said:
So I had been enjoying my GameStop preordered prime all day yesterday and half of today. This afternoon I go to turn it on and nothing. No display whatsoever.
It appears to be a display issue as I can plug in the USB cable to my computer and it will mount the storage. I tried using the reset button on the side and nothing. Held down the power button for about 10 seconds and the unit buzzes, the storage is temporarily dismounted, and then it remounts, but no screen.
Not only am I bummed, my wife who bought it for me as a birthday/Christmas present feels bad because she knows how much I was looking forward to it.
Anyone else having any troubles with their units? Anyone have any suggestions? I haven't tried a hard reset yet, but I'm very doubtful it will work.
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Click to collapse
Wow. That sucks. Sorry to hear that. I had an oh **** moment earlier today, I hooked my prime up to my desktop for the first time to move a movie, and the USB plug sparked going into my motherboard and my comp rebooted. And the other end was attached to my prime. This happened to coincide with moving a file over wifi to NAND which brings the prime to a halt. So I thought I had toasted the thing.
TF201 / XDA premium
Follow Up-Called Asus Tech Support
So I called Asus tech support and as disappointed as I am, the support call was at decent experience. I was told it would take 10-14 business days for the techs to take a look at it. Of course, I have to foot the bill to get it there, but that is fairly common nowadays. The phone operator was decent enough to expedite my RMA though as he could hear the disappointment in my voice. With an expedite, he said that as soon as it is received in shipping, it will be looked at immediately.
Also, not that this is a surprise to anyone at this point, and as I write this, I guess I'm sort of glad this happened. I was definitely noticing wi-fi issues. As I mentioned in my first post, I had a GameStop pre-order and therefore I likely had one of the units with the wi-fi problem. I thankfully remembered to mention the wi-fi issues in the RMA call, so they will be looking at that as well.
I also mentioned to the operator that since I had ordered this through GameStop, there were some preloaded games that GameStop had put on the unit. He said that he would make a note telling the techs to call if they needed to wipe the system for any reason, otherwise they would send it back with everything intact.
Has anyone found out how we can backup or restore the GameStop bundle if we do need to do a wipe? How about updates for those preinstalled games? I didn't get a chance to see if they were being recognized by the Android Market.
Don't know if this might help but check to see if your volume button is stuck in the up position. The buzzing you get and remount sounds like the prime is going into APX mode. I was able to get into APX mode with my prime by holding the VOL up and restart the prime. I get the same thing as you but I'm able to just hold the power button and it reboots normally
Sent from my Photon
EESConsulting said:
So I called Asus tech support and as disappointed as I am, the support call was at decent experience. I was told it would take 10-14 business days for the techs to take a look at it. Of course, I have to foot the bill to get it there, but that is fairly common nowadays. The phone operator was decent enough to expedite my RMA though as he could hear the disappointment in my voice. With an expedite, he said that as soon as it is received in shipping, it will be looked at immediately.
Also, not that this is a surprise to anyone at this point, and as I write this, I guess I'm sort of glad this happened. I was definitely noticing wi-fi issues. As I mentioned in my first post, I had a GameStop pre-order and therefore I likely had one of the units with the wi-fi problem. I thankfully remembered to mention the wi-fi issues in the RMA call, so they will be looking at that as well.
I also mentioned to the operator that since I had ordered this through GameStop, there were some preloaded games that GameStop had put on the unit. He said that he would make a note telling the techs to call if they needed to wipe the system for any reason, otherwise they would send it back with everything intact.
Has anyone found out how we can backup or restore the GameStop bundle if we do need to do a wipe? How about updates for those preinstalled games? I didn't get a chance to see if they were being recognized by the Android Market.
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Click to collapse
Your way to nice I would be demanding a new unit not having mine fixed that is ridiculous.
I've heard in other threads they make you pay the shipping that's whack its their product that's not working after 2 days......on a side note did you try contacting Gamestop since they sold it they may be able to do something for you
Sent from my PG86100 using xda premium
jdbaker82 said:
Your way to nice I would be demanding a new unit not having mine fixed that is ridiculous.
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Click to collapse
I agree! Why wouldn't you ask for a NEW one??! I wouldn't tolerate getting it "fixed"
Guys, educate me here.
Isn't easier to get a replacement from Best Buy, Amazon, etc?
Why calling Asus after just few days buying it?
If it happens to me I will be heading to the store where I bought it for an exchange or refund.
I could not sleep knowing I paid for a brand new unit that has to be opened and repaired. Just sayin...
Mines shut down for no reason as well. It was unresponsive for a while and I finally got it started after pressing power and the volume up button. Then a few hours later it shut down again, for no reason. Erg is going on
Sent from my Transformer Prime TF201 using Tapatalk
I called GS just to see what my options were since my gps is not working. They said they would order another for me. I'd try going that route if I were u.
Sent from my Transformer Prime TF201 using xda premium
sold my prime today on CL for what I paid for it. keeping the $99 HP touch pad I bought just to hold me over, turns out to be alot better IMO. snappy CPU, powerful gpu andreno 250.
it currently has more game support aswell and runs them well. also has a great community on xda.
I would not accept anything less than a replacement. Amazon is replacing mine for some pixel/backlight problems.
jzen said:
sold my prime today on CL for what I paid for it. keeping the $99 HP touch pad I bought just to hold me over, turns out to be alot better IMO. snappy CPU, powerful gpu andreno 250.
it currently has more game support aswell and runs them well. also has a great community on xda.
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Click to collapse
Yes it may have all that you mentioned but it won't have ICE CREAM!
ICE CREAM!!!! ICE CREAM!!! The ice cream man is coming!!!
I've got some ice cream, I've got some ice cream. You didn't get none, you didn't get none, cause your tablets on welfare, your tablets on welfare. You can't afford it, you can't afford it. You want some? Psych!!! (Immortal words of --- Eddie Murphy)
RE: Sad Day.
Believe you me, I'm just about to head to bed and I'm waking up tomorrow morning without the ability to take video of my kids opening presents as I had planned with the Prime. Granted I have other means of doing so, but I was excited to do so on the tablet and I've been chomping at the bit for this unit since I first heard about it.
I'm VERY disappointed that I'm out the tablet after only 1 1/2 days. I'm soooo bummed! The reason I called Asus tech and started the RMA process was due to the fact that I figured I didn't have much of a choice. It's either have this unit fixed and wait 10-14 Business days, or get GameStop to order a replacement and wait 4-7 weeks. I did ask if I would still have the 1 year warranty and the operator said I would. (I asked because I know some companies say tough luck after the first repair. I would have been climbing the walls if Asus said tough luck!) I admit, I'm a bit of a "satisfaction now" kind of person-I simply figured that 10-14 Business days was my fastest option to having the tablet back in hand.
Unknown_owner, thanks for the tip. I'll check the volume button.
Skeptikal, Did GameStop give you any kind of ETA? Or were you simply willing to wait no matter how long it takes?
BiGMERF, I see it is working again as you sent your message from your Prime. Where did you get your tablet? Has it happened again?
Thanks all! At least there is some "therapy" in talking about the experience with XDA members
You just bought the thing. Now it doesn't work after a day. Don't mess around with RMA. Go to GameStop, return the unit, and either they can provide you an exchange right then, or get a complete refund. If they hassle you, file a dispute with your credit card provider. Then go buy from some place else.
Better yet, let your wife do the returns. Women are just naturally better at getting their way. Bonus points if she's the in-your-face type. Be sure to get the manager of the store to join the party.
Remember: It's your Xmas present. You're not going to let anybody ruin your Xmas. Attitude counts. And lots of spittle.
Sorry to hear. Have a good Xmas! My prime has no issues yet so I'm keeping my fingers crossed.
EESConsulting said:
Believe you me, I'm just about to head to bed and I'm waking up tomorrow morning without the ability to take video of my kids opening presents as I had planned with the Prime. Granted I have other means of doing so, but I was excited to do so on the tablet and I've been chomping at the bit for this unit since I first heard about it.
I'm VERY disappointed that I'm out the tablet after only 1 1/2 days. I'm soooo bummed! The reason I called Asus tech and started the RMA process was due to the fact that I figured I didn't have much of a choice. It's either have this unit fixed and wait 10-14 Business days, or get GameStop to order a replacement and wait 4-7 weeks. I did ask if I would still have the 1 year warranty and the operator said I would. (I asked because I know some companies say tough luck after the first repair. I would have been climbing the walls if Asus said tough luck!) I admit, I'm a bit of a "satisfaction now" kind of person-I simply figured that 10-14 Business days was my fastest option to having the tablet back in hand.
Unknown_owner, thanks for the tip. I'll check the volume button.
Skeptikal, Did GameStop give you any kind of ETA? Or were you simply willing to wait no matter how long it takes?
BiGMERF, I see it is working again as you sent your message from your Prime. Where did you get your tablet? Has it happened again?
Thanks all! At least there is some "therapy" in talking about the experience with XDA members
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Click to collapse
No, sorry. I didn't even get into that with them on the phone. I am banking on software fixing the GPS issue. If not I will explore the possibilities then. Really sorry yours isn't working as it should. I hope it gets worked out quickly in your favor!
Sent from my Transformer Prime TF201 using xda premium
That really bites I'd be so pissed! I would demand a new one not just a fix. Mine takes a while to boot with some screen flickers in the process. I better not have the same issue coming on. What a way to ruin your mas. I'm so sorry. But being only two days I'd get a new one not a fix. After a month yeah a fix would be warranted but not two days.
Dead Prime
Yup, mine's dead as well. I got it today, used it for a couple of hours and went out, leaving it to charge. Got home, restarted at 100% battery and now it's dead. Thanks ASUS, real glad I took and chance on your tablet! Very impressed...
The best way to see if your Prime is dead (speaking to everyone with this problem) is holding just the power button down for at least 20 seconds. And also, plug it in. If you have an orange or a green light, that is a good thing.
Now that Asus has officially declared that there is a problem with gps I've decided to return my open TF201 to the GameStop that I bought it from. I've read some posts where folks said thay returned their prime for a full refund with no problem and other posts where a refund was refused. I am currently within the 30 day return period but the unit has been opened.
Does anyone have any advice on how to approach the local GameStop manager. My approach is to be honest, friendly and persistent. What response should I expect?
Don't return it over a GPS how many other devices do you have that have GPS cell phone check! Tom Tom check! Ect... Lol don't do it!
Sent from my PC36100 using Tapatalk
Well seeing gps is not in the specs they probably won't do it.
Sent from my evo 3d running ViperROM redline
Returned mine for a full refund...cash no less. I didn't speak with the manager I just went to the desk and told them since they didn't have any in stock for an exchange I wanted a refund. No questions asked and they didn't even open the box. After I got the cash I went back to my car to get them the charger and cable lol
if they give you any hassle, tell them to exchange it, and they will have to offer you a refund since there are none in stock.
but since GPS is listed on the box, and it doesn't work they would be hard pressed to try to refute your claims for it not living up to the specs.
adiliyo said:
if they give you any hassle, tell them to exchange it, and they will have to offer you a refund since there are none in stock.
but since GPS is listed on the box, and it doesn't work they would be hard pressed to try to refute your claims for it not living up to the specs.
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Click to collapse
That's what I was thinking. And mine does say gps on the box.
Hate returning stuff
Well guys, I'm one of those people who hates to return stuff. But damn it, I don't think it's right for asus to be removing the GPS description and acting like it's nothing. I know some of you are saying you've successfully returned it. Anyone out there who wasn't successful? Cause I'm thinking of taking it back. GPS is not important to some people, it is to me and I want my 500 dollar tablet to work. I wouldn't even care if asus would fix this problem.
Axe-08 said:
Well seeing gps is not in the specs they probably won't do it.
Sent from my evo 3d running ViperROM redline
Click to expand...
Click to collapse
It's actually listed on Gamestop's own website as having GPS...
Yeah - I don't see why you should have any problem returning it - the GPS is included, and it's defective - plus, as already stated in this thread, they won't have stock to issue you an exchange...
asus hasn't said they are giving up on GPS, they are saying that GPS performance will never be excellent due to the design of the prime, because of that they are going to stop marketing the feature so that people won't try to buy it as a standalone GPS unit, but they will continue to make it work as best as it can.
we'll see what that ends up meaning over the next weeks/months, while mine gets a real finnicky lock on sats, it works well enough for what i generally need it for, which is opening google maps and seeing how to get somewhere or where some place is, which means i am connected to wifi, which means the a-gps works well enough to position me to accomplish that.
but i digress. i am also curious if anyone has been refused a refund by gamestop, because there is no way i would find that acceptable as a customer. no refund on opened video games makes sense, but if they try to push it on hardware, that's just bull****.
I'm waiting for ICS to come out and see if it fixes issues I'm having. If not then return it, repurchase SGT10 1 at Costco. I will then have 90 days to consider buying another prime or whatever next best thing to come out within the 90 day return policy.
Issues:
Screen brightness often times fluctuates under power saving mode, brightness lowest lvl.
Random shutdowns and takes several tries to get it to turn on.
Web browsing: Web pages sometimes flickers.
Sent from my Transformer Prime TF201 using Tapatalk
Ok so I called my Gamestop (Woodbridge, VA) about returning my TP and getting a refund. They had to call the distict manager to verify if I could get a full refund from it. The distrcit manager told them that I can return it to any store in the area. So tonight I am going to go to Gamestop and return it and now I have to find another one.
doeboy1984 said:
Ok so I called my Gamestop (Woodbridge, VA) about returning my TP and getting a refund. They had to call the distict manager to verify if I could get a full refund from it. The distrcit manager told them that I can return it to any store in the area. So tonight I am going to go to Gamestop and return it and now I have to find another one.
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Click to collapse
When you say "now I have to find another one", are you planning on getting another TF201?
Yes I am getting another TF201. I just ordered one from BB a few minutes ago. Lets hope that I don't get another dud! I really like the tablet, but mine had a few issues, no gps what so ever, minor screen bleed and no serial number. So I figure I give it another shot, if not then I will sell my TP and dock on CL/eBay. To let you know when I talked to my GS I acted like I wanted another one, which I do, and said that if you can't guarentee that I will have one on your next shipment that I would like a refund. I don't like having a defective item just sitting here and not being able to do nothing because you don't have any in stock. He said he had to get clearance from his district manager to do so. I let him do his thing and called back today and was told I could return it for a refund. That basically what I told him in a nutshell.
I felt very fortunate last week when HHgreg apparently priced the prime incorrectly for $399.00. I immediately ordered one online and my local store had it in stock. First thing I did when I opened it up was to check for the ICS update and it started downloading it. My battery was at about 27% when the update started downloading and at around 20% when I attempted to install. After the install was complete I had the same issue as many others in that the screen banding was happening and so I called HHgreg to see if I could exchange it. The reason I mention battery % was that I had read somewhere that if the update was completed on a low battery that it could cause the issue that I experienced. They had one more in stock and allowed me to exchange. The next one I received was one with the serial number issue that would not even recognize there was an update available. I am now waiting on my third tablet to arrive but wandering if I should keep it. I hate to take it back seeing I got it for 349.00 after the 50.00 coupon but I dont see to many comments of people who are having no issues and are completely satisfied with the tablet. Please comment if its possible to have a prime that is functioning properly.
I also purchased my TP from HHgregg for 399. but i waited before I upgraded to ICS. I was nearly charged or i might have been fully charged. But the only Issue is my gps. wifi works from 35- 40 feet from the router anlong with my other 3 device's I use in my house. Been playing agry birds for hours not problem at all. Only once did it show that Baning issue when I started using the camera after the 4th picture it started. I shut the app down and restarted the prime. No problems using the camera app again so far. Never had a screen issue either. Ialso tested the wifi with my home router and my htc sensation how spot. both work fine.
todds67 said:
I felt very fortunate last week when HHgreg apparently priced the prime incorrectly for $399.00. I immediately ordered one online and my local store had it in stock. First thing I did when I opened it up was to check for the ICS update and it started downloading it. My battery was at about 27% when the update started downloading and at around 20% when I attempted to install. After the install was complete I had the same issue as many others in that the screen banding was happening and so I called HHgreg to see if I could exchange it. The reason I mention battery % was that I had read somewhere that if the update was completed on a low battery that it could cause the issue that I experienced. They had one more in stock and allowed me to exchange. The next one I received was one with the serial number issue that would not even recognize there was an update available. I am now waiting on my third tablet to arrive but wandering if I should keep it. I hate to take it back seeing I got it for 349.00 after the 50.00 coupon but I dont see to many comments of people who are having no issues and are completely satisfied with the tablet. Please comment if its possible to have a prime that is functioning properly.
Click to expand...
Click to collapse
I love mine, it works BETTER after ICS and it's your own fault you got impatient and borked your first one. Us with working Primes don't come on here and *****.
We just watch everyone else and try to help when we can. Maybe it's karma that the second one didn't work...cuz you screwed up your first one.
So respect the equipment. Either way if you wait or don't, it's a nice tablet.
willowwave,
your probably right , I was very anxious to update because I've been using an Acer Iconia for a couple of months now and was really looking forward to the update. Has nothing to do with respect for the equipment, whatever that would mean, just didn't know it would cause an issue with the update. Really I'm not trying to *****, I've just read so much negative and not enough positive about the tablet. Thanks for your letting me know that yours is working perfectly. By the way, I do not believe in Karma, I would say its more likely providence.
willowave said:
I love mine, it works BETTER after ICS and it's your own fault you got impatient and borked your first one. Us with working Primes don't come on here and *****.
We just watch everyone else and try to help when we can. Maybe it's karma that the second one didn't work...cuz you screwed up your first one.
So respect the equipment. Either way if you wait or don't, it's a nice tablet.
Click to expand...
Click to collapse
It's not his fault that he got two units that wouldn't update correctly. While it's true that it's best practice to do upgrades either plugged into the mains or fully charged, if the tablet didn't actually run out of charge in the middle of the update I don't see how that could affect anything.
todds67 said:
willowwave,
your probably right , I was very anxious to update because I've been using an Acer Iconia for a couple of months now and was really looking forward to the update. Has nothing to do with respect for the equipment, whatever that would mean, just didn't know it would cause an issue with the update. Really I'm not trying to *****, I've just read so much negative and not enough positive about the tablet. Thanks for your letting me know that yours is working perfectly. By the way, I do not believe in Karma, I would say its more likely providence.
Click to expand...
Click to collapse
Todd don't listen to him you did nothing wrong I updated to ICS as soon as I got my new one from HHGrregg with 20% battery life and it works perfectly fine with no lockups something is different in some Primes making this happen we just don't know what that is until Asus owns up to it.
PrimeTimeBro, thats good to hear, I really want to keep the device but unfortunately I've received two bugged devices. Hope that the next one is solid.
I had no problems with my TP during or after ICS install. There are other problems - but they had nothing to do with the firmware update.
No problems here.....other than dropping off my desk and cracking the screen in 2 places.
DAMN IT ALL TO HELL!!!!!!
Not your fault.....you just got 2 bad ones. I updated mine at 20% and have had no issues. Just return it and get one that works.....350 is still a lot to pay for a tablet that can't be updated.
I have returned two as well. Both had screen issues. I am still hoping to get a good one. I ordered two just in case this time from best buy. If i get 4 bad tablets I'm not sure what I will do... I really wish another company had the nice matching docks. I suppose i would continue this until either best buy bans me from buying more or the tf700 is released and i start the process over.
Don't worry, you will get one. Just keep returning them if there is problems. Asus will not tighten qc if people keep problem tablets. I am sure they directly correlate the % they accept as defective during manufacture to the number of returns they get.
I've yet to notice any problems with mine caused by the update. The only problem is that GPS still doesn't work lol but I wasn't expecting it to be fixed either.
EDIT: Forgot to mention the GPS works with WiFi, stuffs, but I can't connect to any satellites. Nothing new lol.
Sent from my Transformer Prime TF201 using XDA Premium.
Evo_Shift said:
I have returned two as well. Both had screen issues. I am still hoping to get a good one. I ordered two just in case this time from best buy. If i get 4 bad tablets I'm not sure what I will do... I really wish another company had the nice matching docks. I suppose i would continue this until either best buy bans me from buying more or the tf700 is released and i start the process over.
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Click to collapse
Rofl this is classic I like your thinking
Fully Functional since day 1 with honeycomb. Still fully functional after ICS. WIFI is fine and GPS is shocking. Apart from a slight back light bleed in top right corner everything is great.
I feel sooo fortunate that i have a working Prime after reading pretty much every thread dedicated too faulty devices.
My name is Optimus Prime and I send this message..
one works great before and after the update. if you wanna read more about good devices, just read the Positive Transformer thread on General section.
Gotta admit, you're pretty nice and all, giving Asus so many chances.
I received a Champagne gold unit from Amazon, charged the battery up, connected to my Wifi and got the ICS update notification.
It loaded with zero problems and I have had no problems with it since then.
I cannot say if my TP has GPS issues because I have no expectation of using GPS on a Wifi only product. (.02)
No probs here just had one reboot using some app cant remember what
Just got to get a good case and protector from uk
I did have a few lock ups and random reboots after ICS, but a factory rest took care of all that. No issues anymore.
i still havent updated my hhgregg to ICS due to some games not running correctly. one of which is dead space. Once i finish that then i will probably update and hope i dont run into any issues.
Sent from my Transformer Prime TF201 using Tapatalk
http://www.amazon.com/gp/product/B0067PLM5E/ref=ox_sc_act_title_1?ie=UTF8&m=ATVPDKIKX0DER
Amethyst, Champagne, 32, or 64gb
Local Gamestop & Staples seem to be getting them in stock no problem every few days. Just have to be on the ball and give a quick online store check and put one on hold once a day. I have gotten lucky a few times no prob.
I just hate waiting although some don't mind. I returned one at Staples at 8am this morning due to HDMI out not working. They were out and so were other locations. They said that Staples.com had 48 in stock and they would ship me one by Monday.
Couldn't wait did a store check at Gamestop.com. Said low stock so i reserved one. And got a email that my Prime is ready for pick up .
Gonna go get it soon. ALTHOUGH...... We have only gotten Gray locally, i would really love a Champagne. But i already have the Gray dock
Vcolassi said:
Local Gamestop & Staples seem to be getting them in stock no problem every few days. Just have to be on the ball and give a quick online store check and put one on hold once a day. I have gotten lucky a few times no prob.
I just hate waiting although some don't mind. I returned one at Staples at 8am this morning due to HDMI out not working. They were out and so were other locations. They said that Staples.com had 48 in stock and they would ship me one by Monday.
Couldn't wait did a store check at Gamestop.com. Said low stock so i reserved one. And got a email that my Prime is ready for pick up .
Gonna go get it soon. ALTHOUGH...... We have only gotten Gray locally, i would really love a Champagne. But i already have the Gray dock
Click to expand...
Click to collapse
I have the Amethyst dock too and the Champaign Prime looks fantastic in it. I love the two tone look, it just works!
I wonder what serial numbers they will be, and I wonder if the bluetooth/Wi-Fi issues will be fixed.
I just received my replacement 32GB champayne from Amazon and it's C10KAS sku..
I haven't had a chance to do much with it yet, but when I get a chance I'll test to see if it still has the bluetooth + wifi fallout issue that my previous one did. I -did- test GPS already though, and like the one I returned to Amazon this one doesn't pick up any satellites at all Lol and the reference to GPS is nowhere to be found on the box this time around, unlike the last box.
Otherwise, the screen on this new one is much better, no dead pixels that I can see and only a very very small amount of backlight bleed in one corner; previous one had very visible bleeding in each of the 4 corners.
Hoping wifi performance is better on this one at the very least.
garion521 said:
I -did- test GPS already though, and like the one I returned to Amazon this one doesn't pick up any satellites at all Lol and the reference to GPS is nowhere to be found on the box this time around, unlike the last box.
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Click to collapse
Its not on the box but it is on amazon's specs:
Product Description
10.1" WXGA (1280x800) (LED Capacitive)/NVIDIA Tegra 3/1GB DDR2 RAM/32GB Flash Memory/Android 3.2 (Honeycomb)/802.11BGN/1.2MP Front Camera/8.0MP Rear Camera/Bluetooth 2.1/Up to 12 hours battery/G-Sensor/E-Compass/GPS/Light Sensor/Gyroscope/1YR North American Warranty
So you could probably still complain if you wanted to.
Just bought my Prime this week after months of being sold out at Best Buy. I am very very into having a near perfect device. Ive returned my incredible 2 about 8 times until I got one that didn't have light leak on the capacitive buttons. Ive returned 5 rezounds until I got one with red capacitive buttons not pink and didn't overheat.
I may be called crazy but I like my expensive devices free of defects.
Got my Prime expecting to get a defective one with issues listed here on XDA. This thing is flawless. I dont know if they solved their quality control issues or I just got lucky but I'm very happy. Also, GPS locks instantly and works great
Sent from my Transformer Prime TF201
06stang said:
Just bought my Prime this week after months of being sold out at Best Buy. I am very very into having a near perfect device. Ive returned my incredible 2 about 8 times until I got one that didn't have light leak on the capacitive buttons. Ive returned 5 rezounds until I got one with red capacitive buttons not pink and didn't overheat.
I may be called crazy but I like my expensive devices free of defects.
Got my Prime expecting to get a defective one with issues listed here on XDA. This thing is flawless. I dont know if they solved their quality control issues or I just got lucky but I'm very happy. Also, GPS locks instantly and works great
Sent from my Transformer Prime TF201
Click to expand...
Click to collapse
What's your serial number start with.. is it a C20?
06stang said:
Just bought my Prime this week after months of being sold out at Best Buy. I am very very into having a near perfect device. Ive returned my incredible 2 about 8 times until I got one that didn't have light leak on the capacitive buttons. Ive returned 5 rezounds until I got one with red capacitive buttons not pink and didn't overheat.
I may be called crazy but I like my expensive devices free of defects.
Got my Prime expecting to get a defective one with issues listed here on XDA. This thing is flawless. I dont know if they solved their quality control issues or I just got lucky but I'm very happy. Also, GPS locks instantly and works great
Sent from my Transformer Prime TF201
Click to expand...
Click to collapse
Dude, screw the GPS. Do speed test 10 times and get the average. Then, play some music files (locally) listening to them via bluetooth headset then do that speed test again and get back to us on how flawless it is. Trust me, I've had three myself all with the same issue. I don't believe anything is "fixed".
---------- Post added at 06:45 AM ---------- Previous post was at 06:35 AM ----------
aznmode said:
http://www.amazon.com/gp/product/B0067PLM5E/ref=ox_sc_act_title_1?ie=UTF8&m=ATVPDKIKX0DER
Amethyst, Champagne, 32, or 64gb
Click to expand...
Click to collapse
I just placed an order. Since mine is going back for RMA, I have a feeling I'll be missing it so I need something and what better way then to try Amazon. I made sure of their return policy. Can't beat 30 days. And I DO NOT expect a fully working wifi/BT card either. There is no way Asus "fixed" anything in something that Amazon just received. My guess (even if there is a fix) Asus won't have it ready until late March. Yep, takes a long time to get something changed into production.
Dock prices are still ripoff though... Ugh.
opentoe said:
Dude, screw the GPS. Do speed test 10 times and get the average. Then, play some music files (locally) listening to them via bluetooth headset then do that speed test again and get back to us on how flawless it is. Trust me, I've had three myself all with the same issue. I don't believe anything is "fixed".
---------- Post added at 06:45 AM ---------- Previous post was at 06:35 AM ----------
I just placed an order. Since mine is going back for RMA, I have a feeling I'll be missing it so I need something and what better way then to try Amazon. I made sure of their return policy. Can't beat 30 days. And I DO NOT expect a fully working wifi/BT card either. There is no way Asus "fixed" anything in something that Amazon just received. My guess (even if there is a fix) Asus won't have it ready until late March. Yep, takes a long time to get something changed into production.
Click to expand...
Click to collapse
Uh oh look out.
Sent from my Transformer Prime TF201
foolydooly said:
Dock prices are still ripoff though... Ugh.
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Click to collapse
$149.99 seems like an ok deal to me. Bought mine on Newegg back in January.
I got one locally for $143 new. Odd but hey...
Sent from my SAMSUNG-Galaxy Note using XDA App
I purchased mine yesterday from TigerDirect for $599 and it was shipped the same day. Hopefully when it comes i wont have too many issues as far as WiFi goes, don't care about Bluetooth and GPS as much as i do WiFi.
If you cant find one just go to nowinstock.net and sign up and it will tell you know as soon as it becomes available and at what stores, you can also sign up to receive email alerts as soon as it becomes available.
As of this morning dock is sold out across the board.. The only Prime at Amazon is the 64GB champange, and even that is listed as 'in stock March 6th'.
Looks like BestBuy still has the 32GB grey, and TigerDirect has 64GB grey.
the_game_master said:
$149.99 seems like an ok deal to me. Bought mine on Newegg back in January.
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Well, was hoping to get 3 Year SquareTrade warranty by buying from Amazon. I think I'm gonna buy elsewhere...
dock and tablet sold out online, according to NIS..
http://www.nowinstock.net/computers/tablets/asus/transformerprime/
of course I'm sure you can get lucky locally if you look hard enough.
Bought a new TP 64GB from Amazon. Worked for 2 days, then the computer stopped recognizing it. MANY MANY calls to Asus "support" had me jump through all kinds of hoops trying everything to get the thing to work. Finally I ship the TP to Texas at MY expense for RMA. I finally got it back an hour ago UNCHANGED. They never even tested it to see if they fixed it. Now I call and get ANOTHER RMA, and have to send it in again. Never buy another Asus product. Period.
lesson*
Ha! I'm not laughing at you my friend, but just the situation in general. I just got an RMA # for this annoying LCD mura that I have as a result of Asus' crappy displays that they used, but I doubt I'm actually going to use it since the only thing worse than their product design is their RMA process. Judging from the majority of threads on XDA, you should probably just be happy that they didn't break it on you and either blame you for customer-induced damage or just ship you back a broken tablet. Asus sucks.
STraver said:
Bought a new TP 64GB from Amazon. Worked for 2 days, then the computer stopped recognizing it. MANY MANY calls to Asus "support" had me jump through all kinds of hoops trying everything to get the thing to work. Finally I ship the TP to Texas at MY expense for RMA. I finally got it back an hour ago UNCHANGED. They never even tested it to see if they fixed it. Now I call and get ANOTHER RMA, and have to send it in again. Never buy another Asus product. Period.
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Click to collapse
i have no idea why anyone would be so stupid to send it to Asus when you could have just sent it back to amazon no quesions asked and gotten a new one or a refund and then ordered a replacement.
knives of ice said:
i have no idea why anyone would be so stupid to send it to Asus when you could have just sent it back to amazon no quesions asked and gotten a new one or a refund and then ordered a replacement.
Click to expand...
Click to collapse
That was my thinking exactly. The OP states that after 2 days there were problems. Within that short of a time period I would have been going straight back to where it was purchased and asking for a replacement or refund. (online retailer or not).
krlane said:
That was my thinking exactly. The OP states that after 2 days there were problems. Within that short of a time period I would have been going straight back to where it was purchased and asking for a replacement or refund. (online retailer or not).
Click to expand...
Click to collapse
exactly. they go from a company - Amazon - that is pretty much the gold standard for customer service amongst online retailers where they could have easily dealt with them and had a prime in their hands within a few days to trying to RMA it through Asus when there are a million threads and horror stories already on this board. makes no sense.
the LAST thing you should ever do is try to send it back to the company to fix when you can get a new unit.
STraver said:
Bought a new TP 64GB from Amazon. Worked for 2 days, then the computer stopped recognizing it. MANY MANY calls to Asus "support" had me jump through all kinds of hoops trying everything to get the thing to work. Finally I ship the TP to Texas at MY expense for RMA. I finally got it back an hour ago UNCHANGED. They never even tested it to see if they fixed it. Now I call and get ANOTHER RMA, and have to send it in again. Never buy another Asus product. Period.
Click to expand...
Click to collapse
This a true story? Why would you get an RMA from Asus when you could have just returned it back to Amazon and got a new one? I've received 5 Prime tablets from Asus RMA department and all of them had issues. If you actually read some of the older posts in here when everyone was RMA'ing their Prime's most people had like an average of 3 RMA returns for one tablet. The RMA process just made it worse.
hate to be one of those "cool story bro" guys, buuuuut this seems to be an exception. haven't seen a bad rma experience posted in at least the last month. sent mine in for a camera and lcd screen mura issue and had it back in hand within 12 days good to go. they've gotten a lot better. also, have you tried using any other computers? if they sent it back and its still not working, have you considered that your computer might be messed up?
anyways, good luck either way! i love my prime and although asus kinda screwed up with some aspects of the tablet, i'm super happy with it. cheers
Sent from my Transformer Prime TF201 using XDA Premium HD app
Have people been getting Asus to pay for shipping? I got my RMA number online and it doesn't mention anything about shipping costs.
Sent from my Galaxy Nexus using xda premium
nhshah7 said:
hate to be one of those "cool story bro" guys, buuuuut this seems to be an exception. haven't seen a bad rma experience posted in at least the last month. sent mine in for a camera and lcd screen mura issue and had it back in hand within 12 days good to go. they've gotten a lot better. also, have you tried using any other computers? if they sent it back and its still not working, have you considered that your computer might be messed up?
anyways, good luck either way! i love my prime and although asus kinda screwed up with some aspects of the tablet, i'm super happy with it. cheers
Sent from my Transformer Prime TF201 using XDA Premium HD app
Click to expand...
Click to collapse
Yes I checked other computers and the tech support folks had me try that and a bunch of other stuff as well before giving me an RMA. The tech people were fine. I just think they didn't test it before returning to me, or meant to send me a replacement and sent the original; back by mistake. I have been surprised at this experience for I did my homework before deciding to buy the prime and it was rated #1 in most reviews.
nyijedi said:
Have people been getting Asus to pay for shipping? I got my RMA number online and it doesn't mention anything about shipping costs.
Sent from my Galaxy Nexus using xda premium
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Click to collapse
I had to pay the first time. They only offered to pay when they returned my prime unrepaired and I had to send it back again.
knives of ice said:
i have no idea why anyone would be so stupid to send it to Asus when you could have just sent it back to amazon no quesions asked and gotten a new one or a refund and then ordered a replacement.
Click to expand...
Click to collapse
This was not an Amazon problem and I felt it would not be fair to return it to them for an Asus issue.
STraver said:
This was not an Amazon problem and I felt it would not be fair to return it to them for an Asus issue.
Click to expand...
Click to collapse
but it goes back to asus after you return it to them. it's the easier way to deal with all of this.
as for your prime, have you tried downloading the latest firmware file from the asus website and pushing that? does your charger work? anyways, best of luck!
Sent from my Transformer Prime TF201 using XDA Premium HD app
nhshah7 said:
but it goes back to asus after you return it to them. it's the easier way to deal with all of this.
as for your prime, have you tried downloading the latest firmware file from the asus website and pushing that? does your charger work? anyways, best of luck!
Sent from my Transformer Prime TF201 using XDA Premium HD app
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Click to collapse
Yes I tried all those ideas and the Asus folks had me check all those things as well. The port does work for charging, but is no longer recognized by a computer. It seems to have happened to a number of other primes too because I've seen other descriptions very similar. I put up one post where I asked people who had this issue and sent their prime in to RMA to report what Asus found when they completed the repair, but no one was willing to respond. I was going to report what the problem was when I got mine back but Asus didn't repair it, they just returned it..........
In all honesty, they received mine one week and was fixed and returned by the beginning of the next week. BUT, I can say that they did use some tool to open the case which scratched my freaking paint in some places I guess they figure just be happy we fixed it. In the paper work included in the return box somethings said fixed - void warranty, what does that mean.
pceasar said:
In all honesty, they received mine one week and was fixed and returned by the beginning of the next week. BUT, I can say that they did use some tool to open the case which scratched my freaking paint in some places I guess they figure just be happy we fixed it. In the paper work included in the return box somethings said fixed - void warranty, what does that mean.
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Click to collapse
I think it means they put on a new void warranty sticker
Sent from my Inspire 4G using xda premium