I felt very fortunate last week when HHgreg apparently priced the prime incorrectly for $399.00. I immediately ordered one online and my local store had it in stock. First thing I did when I opened it up was to check for the ICS update and it started downloading it. My battery was at about 27% when the update started downloading and at around 20% when I attempted to install. After the install was complete I had the same issue as many others in that the screen banding was happening and so I called HHgreg to see if I could exchange it. The reason I mention battery % was that I had read somewhere that if the update was completed on a low battery that it could cause the issue that I experienced. They had one more in stock and allowed me to exchange. The next one I received was one with the serial number issue that would not even recognize there was an update available. I am now waiting on my third tablet to arrive but wandering if I should keep it. I hate to take it back seeing I got it for 349.00 after the 50.00 coupon but I dont see to many comments of people who are having no issues and are completely satisfied with the tablet. Please comment if its possible to have a prime that is functioning properly.
I also purchased my TP from HHgregg for 399. but i waited before I upgraded to ICS. I was nearly charged or i might have been fully charged. But the only Issue is my gps. wifi works from 35- 40 feet from the router anlong with my other 3 device's I use in my house. Been playing agry birds for hours not problem at all. Only once did it show that Baning issue when I started using the camera after the 4th picture it started. I shut the app down and restarted the prime. No problems using the camera app again so far. Never had a screen issue either. Ialso tested the wifi with my home router and my htc sensation how spot. both work fine.
todds67 said:
I felt very fortunate last week when HHgreg apparently priced the prime incorrectly for $399.00. I immediately ordered one online and my local store had it in stock. First thing I did when I opened it up was to check for the ICS update and it started downloading it. My battery was at about 27% when the update started downloading and at around 20% when I attempted to install. After the install was complete I had the same issue as many others in that the screen banding was happening and so I called HHgreg to see if I could exchange it. The reason I mention battery % was that I had read somewhere that if the update was completed on a low battery that it could cause the issue that I experienced. They had one more in stock and allowed me to exchange. The next one I received was one with the serial number issue that would not even recognize there was an update available. I am now waiting on my third tablet to arrive but wandering if I should keep it. I hate to take it back seeing I got it for 349.00 after the 50.00 coupon but I dont see to many comments of people who are having no issues and are completely satisfied with the tablet. Please comment if its possible to have a prime that is functioning properly.
Click to expand...
Click to collapse
I love mine, it works BETTER after ICS and it's your own fault you got impatient and borked your first one. Us with working Primes don't come on here and *****.
We just watch everyone else and try to help when we can. Maybe it's karma that the second one didn't work...cuz you screwed up your first one.
So respect the equipment. Either way if you wait or don't, it's a nice tablet.
willowwave,
your probably right , I was very anxious to update because I've been using an Acer Iconia for a couple of months now and was really looking forward to the update. Has nothing to do with respect for the equipment, whatever that would mean, just didn't know it would cause an issue with the update. Really I'm not trying to *****, I've just read so much negative and not enough positive about the tablet. Thanks for your letting me know that yours is working perfectly. By the way, I do not believe in Karma, I would say its more likely providence.
willowave said:
I love mine, it works BETTER after ICS and it's your own fault you got impatient and borked your first one. Us with working Primes don't come on here and *****.
We just watch everyone else and try to help when we can. Maybe it's karma that the second one didn't work...cuz you screwed up your first one.
So respect the equipment. Either way if you wait or don't, it's a nice tablet.
Click to expand...
Click to collapse
It's not his fault that he got two units that wouldn't update correctly. While it's true that it's best practice to do upgrades either plugged into the mains or fully charged, if the tablet didn't actually run out of charge in the middle of the update I don't see how that could affect anything.
todds67 said:
willowwave,
your probably right , I was very anxious to update because I've been using an Acer Iconia for a couple of months now and was really looking forward to the update. Has nothing to do with respect for the equipment, whatever that would mean, just didn't know it would cause an issue with the update. Really I'm not trying to *****, I've just read so much negative and not enough positive about the tablet. Thanks for your letting me know that yours is working perfectly. By the way, I do not believe in Karma, I would say its more likely providence.
Click to expand...
Click to collapse
Todd don't listen to him you did nothing wrong I updated to ICS as soon as I got my new one from HHGrregg with 20% battery life and it works perfectly fine with no lockups something is different in some Primes making this happen we just don't know what that is until Asus owns up to it.
PrimeTimeBro, thats good to hear, I really want to keep the device but unfortunately I've received two bugged devices. Hope that the next one is solid.
I had no problems with my TP during or after ICS install. There are other problems - but they had nothing to do with the firmware update.
No problems here.....other than dropping off my desk and cracking the screen in 2 places.
DAMN IT ALL TO HELL!!!!!!
Not your fault.....you just got 2 bad ones. I updated mine at 20% and have had no issues. Just return it and get one that works.....350 is still a lot to pay for a tablet that can't be updated.
I have returned two as well. Both had screen issues. I am still hoping to get a good one. I ordered two just in case this time from best buy. If i get 4 bad tablets I'm not sure what I will do... I really wish another company had the nice matching docks. I suppose i would continue this until either best buy bans me from buying more or the tf700 is released and i start the process over.
Don't worry, you will get one. Just keep returning them if there is problems. Asus will not tighten qc if people keep problem tablets. I am sure they directly correlate the % they accept as defective during manufacture to the number of returns they get.
I've yet to notice any problems with mine caused by the update. The only problem is that GPS still doesn't work lol but I wasn't expecting it to be fixed either.
EDIT: Forgot to mention the GPS works with WiFi, stuffs, but I can't connect to any satellites. Nothing new lol.
Sent from my Transformer Prime TF201 using XDA Premium.
Evo_Shift said:
I have returned two as well. Both had screen issues. I am still hoping to get a good one. I ordered two just in case this time from best buy. If i get 4 bad tablets I'm not sure what I will do... I really wish another company had the nice matching docks. I suppose i would continue this until either best buy bans me from buying more or the tf700 is released and i start the process over.
Click to expand...
Click to collapse
Rofl this is classic I like your thinking
Fully Functional since day 1 with honeycomb. Still fully functional after ICS. WIFI is fine and GPS is shocking. Apart from a slight back light bleed in top right corner everything is great.
I feel sooo fortunate that i have a working Prime after reading pretty much every thread dedicated too faulty devices.
My name is Optimus Prime and I send this message..
one works great before and after the update. if you wanna read more about good devices, just read the Positive Transformer thread on General section.
Gotta admit, you're pretty nice and all, giving Asus so many chances.
I received a Champagne gold unit from Amazon, charged the battery up, connected to my Wifi and got the ICS update notification.
It loaded with zero problems and I have had no problems with it since then.
I cannot say if my TP has GPS issues because I have no expectation of using GPS on a Wifi only product. (.02)
No probs here just had one reboot using some app cant remember what
Just got to get a good case and protector from uk
I did have a few lock ups and random reboots after ICS, but a factory rest took care of all that. No issues anymore.
i still havent updated my hhgregg to ICS due to some games not running correctly. one of which is dead space. Once i finish that then i will probably update and hope i dont run into any issues.
Sent from my Transformer Prime TF201 using Tapatalk
Related
So I had been enjoying my GameStop preordered prime all day yesterday and half of today. This afternoon I go to turn it on and nothing. No display whatsoever.
It appears to be a display issue as I can plug in the USB cable to my computer and it will mount the storage. I tried using the reset button on the side and nothing. Held down the power button for about 10 seconds and the unit buzzes, the storage is temporarily dismounted, and then it remounts, but no screen.
Not only am I bummed, my wife who bought it for me as a birthday/Christmas present feels bad because she knows how much I was looking forward to it.
Anyone else having any troubles with their units? Anyone have any suggestions? I haven't tried a hard reset yet, but I'm very doubtful it will work.
EESConsulting said:
So I had been enjoying my GameStop preordered prime all day yesterday and half of today. This afternoon I go to turn it on and nothing. No display whatsoever.
It appears to be a display issue as I can plug in the USB cable to my computer and it will mount the storage. I tried using the reset button on the side and nothing. Held down the power button for about 10 seconds and the unit buzzes, the storage is temporarily dismounted, and then it remounts, but no screen.
Not only am I bummed, my wife who bought it for me as a birthday/Christmas present feels bad because she knows how much I was looking forward to it.
Anyone else having any troubles with their units? Anyone have any suggestions? I haven't tried a hard reset yet, but I'm very doubtful it will work.
Click to expand...
Click to collapse
Wow. That sucks. Sorry to hear that. I had an oh **** moment earlier today, I hooked my prime up to my desktop for the first time to move a movie, and the USB plug sparked going into my motherboard and my comp rebooted. And the other end was attached to my prime. This happened to coincide with moving a file over wifi to NAND which brings the prime to a halt. So I thought I had toasted the thing.
TF201 / XDA premium
Follow Up-Called Asus Tech Support
So I called Asus tech support and as disappointed as I am, the support call was at decent experience. I was told it would take 10-14 business days for the techs to take a look at it. Of course, I have to foot the bill to get it there, but that is fairly common nowadays. The phone operator was decent enough to expedite my RMA though as he could hear the disappointment in my voice. With an expedite, he said that as soon as it is received in shipping, it will be looked at immediately.
Also, not that this is a surprise to anyone at this point, and as I write this, I guess I'm sort of glad this happened. I was definitely noticing wi-fi issues. As I mentioned in my first post, I had a GameStop pre-order and therefore I likely had one of the units with the wi-fi problem. I thankfully remembered to mention the wi-fi issues in the RMA call, so they will be looking at that as well.
I also mentioned to the operator that since I had ordered this through GameStop, there were some preloaded games that GameStop had put on the unit. He said that he would make a note telling the techs to call if they needed to wipe the system for any reason, otherwise they would send it back with everything intact.
Has anyone found out how we can backup or restore the GameStop bundle if we do need to do a wipe? How about updates for those preinstalled games? I didn't get a chance to see if they were being recognized by the Android Market.
Don't know if this might help but check to see if your volume button is stuck in the up position. The buzzing you get and remount sounds like the prime is going into APX mode. I was able to get into APX mode with my prime by holding the VOL up and restart the prime. I get the same thing as you but I'm able to just hold the power button and it reboots normally
Sent from my Photon
EESConsulting said:
So I called Asus tech support and as disappointed as I am, the support call was at decent experience. I was told it would take 10-14 business days for the techs to take a look at it. Of course, I have to foot the bill to get it there, but that is fairly common nowadays. The phone operator was decent enough to expedite my RMA though as he could hear the disappointment in my voice. With an expedite, he said that as soon as it is received in shipping, it will be looked at immediately.
Also, not that this is a surprise to anyone at this point, and as I write this, I guess I'm sort of glad this happened. I was definitely noticing wi-fi issues. As I mentioned in my first post, I had a GameStop pre-order and therefore I likely had one of the units with the wi-fi problem. I thankfully remembered to mention the wi-fi issues in the RMA call, so they will be looking at that as well.
I also mentioned to the operator that since I had ordered this through GameStop, there were some preloaded games that GameStop had put on the unit. He said that he would make a note telling the techs to call if they needed to wipe the system for any reason, otherwise they would send it back with everything intact.
Has anyone found out how we can backup or restore the GameStop bundle if we do need to do a wipe? How about updates for those preinstalled games? I didn't get a chance to see if they were being recognized by the Android Market.
Click to expand...
Click to collapse
Your way to nice I would be demanding a new unit not having mine fixed that is ridiculous.
I've heard in other threads they make you pay the shipping that's whack its their product that's not working after 2 days......on a side note did you try contacting Gamestop since they sold it they may be able to do something for you
Sent from my PG86100 using xda premium
jdbaker82 said:
Your way to nice I would be demanding a new unit not having mine fixed that is ridiculous.
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Click to collapse
I agree! Why wouldn't you ask for a NEW one??! I wouldn't tolerate getting it "fixed"
Guys, educate me here.
Isn't easier to get a replacement from Best Buy, Amazon, etc?
Why calling Asus after just few days buying it?
If it happens to me I will be heading to the store where I bought it for an exchange or refund.
I could not sleep knowing I paid for a brand new unit that has to be opened and repaired. Just sayin...
Mines shut down for no reason as well. It was unresponsive for a while and I finally got it started after pressing power and the volume up button. Then a few hours later it shut down again, for no reason. Erg is going on
Sent from my Transformer Prime TF201 using Tapatalk
I called GS just to see what my options were since my gps is not working. They said they would order another for me. I'd try going that route if I were u.
Sent from my Transformer Prime TF201 using xda premium
sold my prime today on CL for what I paid for it. keeping the $99 HP touch pad I bought just to hold me over, turns out to be alot better IMO. snappy CPU, powerful gpu andreno 250.
it currently has more game support aswell and runs them well. also has a great community on xda.
I would not accept anything less than a replacement. Amazon is replacing mine for some pixel/backlight problems.
jzen said:
sold my prime today on CL for what I paid for it. keeping the $99 HP touch pad I bought just to hold me over, turns out to be alot better IMO. snappy CPU, powerful gpu andreno 250.
it currently has more game support aswell and runs them well. also has a great community on xda.
Click to expand...
Click to collapse
Yes it may have all that you mentioned but it won't have ICE CREAM!
ICE CREAM!!!! ICE CREAM!!! The ice cream man is coming!!!
I've got some ice cream, I've got some ice cream. You didn't get none, you didn't get none, cause your tablets on welfare, your tablets on welfare. You can't afford it, you can't afford it. You want some? Psych!!! (Immortal words of --- Eddie Murphy)
RE: Sad Day.
Believe you me, I'm just about to head to bed and I'm waking up tomorrow morning without the ability to take video of my kids opening presents as I had planned with the Prime. Granted I have other means of doing so, but I was excited to do so on the tablet and I've been chomping at the bit for this unit since I first heard about it.
I'm VERY disappointed that I'm out the tablet after only 1 1/2 days. I'm soooo bummed! The reason I called Asus tech and started the RMA process was due to the fact that I figured I didn't have much of a choice. It's either have this unit fixed and wait 10-14 Business days, or get GameStop to order a replacement and wait 4-7 weeks. I did ask if I would still have the 1 year warranty and the operator said I would. (I asked because I know some companies say tough luck after the first repair. I would have been climbing the walls if Asus said tough luck!) I admit, I'm a bit of a "satisfaction now" kind of person-I simply figured that 10-14 Business days was my fastest option to having the tablet back in hand.
Unknown_owner, thanks for the tip. I'll check the volume button.
Skeptikal, Did GameStop give you any kind of ETA? Or were you simply willing to wait no matter how long it takes?
BiGMERF, I see it is working again as you sent your message from your Prime. Where did you get your tablet? Has it happened again?
Thanks all! At least there is some "therapy" in talking about the experience with XDA members
You just bought the thing. Now it doesn't work after a day. Don't mess around with RMA. Go to GameStop, return the unit, and either they can provide you an exchange right then, or get a complete refund. If they hassle you, file a dispute with your credit card provider. Then go buy from some place else.
Better yet, let your wife do the returns. Women are just naturally better at getting their way. Bonus points if she's the in-your-face type. Be sure to get the manager of the store to join the party.
Remember: It's your Xmas present. You're not going to let anybody ruin your Xmas. Attitude counts. And lots of spittle.
Sorry to hear. Have a good Xmas! My prime has no issues yet so I'm keeping my fingers crossed.
EESConsulting said:
Believe you me, I'm just about to head to bed and I'm waking up tomorrow morning without the ability to take video of my kids opening presents as I had planned with the Prime. Granted I have other means of doing so, but I was excited to do so on the tablet and I've been chomping at the bit for this unit since I first heard about it.
I'm VERY disappointed that I'm out the tablet after only 1 1/2 days. I'm soooo bummed! The reason I called Asus tech and started the RMA process was due to the fact that I figured I didn't have much of a choice. It's either have this unit fixed and wait 10-14 Business days, or get GameStop to order a replacement and wait 4-7 weeks. I did ask if I would still have the 1 year warranty and the operator said I would. (I asked because I know some companies say tough luck after the first repair. I would have been climbing the walls if Asus said tough luck!) I admit, I'm a bit of a "satisfaction now" kind of person-I simply figured that 10-14 Business days was my fastest option to having the tablet back in hand.
Unknown_owner, thanks for the tip. I'll check the volume button.
Skeptikal, Did GameStop give you any kind of ETA? Or were you simply willing to wait no matter how long it takes?
BiGMERF, I see it is working again as you sent your message from your Prime. Where did you get your tablet? Has it happened again?
Thanks all! At least there is some "therapy" in talking about the experience with XDA members
Click to expand...
Click to collapse
No, sorry. I didn't even get into that with them on the phone. I am banking on software fixing the GPS issue. If not I will explore the possibilities then. Really sorry yours isn't working as it should. I hope it gets worked out quickly in your favor!
Sent from my Transformer Prime TF201 using xda premium
That really bites I'd be so pissed! I would demand a new one not just a fix. Mine takes a while to boot with some screen flickers in the process. I better not have the same issue coming on. What a way to ruin your mas. I'm so sorry. But being only two days I'd get a new one not a fix. After a month yeah a fix would be warranted but not two days.
Dead Prime
Yup, mine's dead as well. I got it today, used it for a couple of hours and went out, leaving it to charge. Got home, restarted at 100% battery and now it's dead. Thanks ASUS, real glad I took and chance on your tablet! Very impressed...
The best way to see if your Prime is dead (speaking to everyone with this problem) is holding just the power button down for at least 20 seconds. And also, plug it in. If you have an orange or a green light, that is a good thing.
I'm hearing nothing but problems. I hear the majority of primes have some form of defect. It seems to me that ASUS screwed up pretty royally with there launch.
I'm in canada and i have a preorder on some small time website. Whats the story? is it only these first few that have defects?
I doubt i would be able to return it to my retailer so im really worried about getting a defected model.
Most things are some small issues so worst that happens is you keep it for a few weeks until stocks fill up and can exchange
My hunch is that the first batch of Primes were defective. ASUS halted the shipment to Canada and delayed the shipment to the US so they could examine existing Prime inventory and correct the wifi problem. They likely had to open each prime to fix it, which likely caused new problems which seen reported here like the Prime screens bleeding light, and looseness, and markings on the basel.
Hopefully those who are waiting in pre-order hell will be the lucky ones who will get the next new batch of Primes fresh off the conveyor belt with the wifi problem fixed.
That's my hunch.
tylermaciaszek said:
Most things are some small issues so worst that happens is you keep it for a few weeks until stocks fill up and can exchange
Click to expand...
Click to collapse
screen bleeding, bad wifi, something else.. lol (not dead pixel, could care less)
plus a couple of peoples are just crapping out on them. those issues would bug the crap out of me.
and i couldn't return it to my provider, but could i return it to ASUS?
If your retailer had them in stock you could return it to them if not have to go through asus
As for issues don't worry many people have perfect tablets some just got unlucky Asus will sort it all out
tylermaciaszek said:
If your retailer had them in stock you could return it to them if not have to go through asus
As for issues don't worry many people have perfect tablets some just got unlucky Asus will sort it all out
Click to expand...
Click to collapse
tell you what. my prime is perfect. not a problem at all.
Mines not. My gamestop prime has horrid wifi screen bleeding and no gps... It actually just rebooted after freezing while viewing this very thread... I just want the tablet to work... I hope gamestop will exchange it with a version thatcomes in jan or feb... Im not even a room over and i am between -70 and -80 on wifi analyzer.... Awful.... But i am willing to wait if it means i can get working prime
kinda makes me glad I didn't get a prime now. after going 4 tfs I wondered if asus could do better with their second Gen tablet... doesn't seem like they've done much qc this go round either.
guess I'll be getting another Sammy when they get released.
I've been using mine all day long, haven't noticed any problems with mine, no screen bleed...wifi works good for my situation, only thing I can see wrong is it looks like I may have one dead pixel but it doesn't bother me enough..plus if it does bother me ill just wait a little but for fresher models
Sent from my Transformer Prime TF201 using Tapatalk
I'm actually glad I ordered my 64 GB now... once I accepted the fact that I wasn't going to get it before Christmas, I am glad and hopeful that some of these initial problems might be ironed out & better quality control put in place, in the next few weeks before I'm expected to receive mine; the rush to push the product out before the holidays being over now.
Sent from my MB860 using xda premium
My Prime is working great. Everything works well including wi-fi and GPS.
No bleeding, battery is great and no lagginess whatsoever, no matter what I am doing.
I doubt "the majority" have problems. It's just that people are more likely to post their problems with their Primes (in the hopes to get them fixed) than others whose Primes are working well.
It's certainly not a clean launch by any means. But to say the majority of Primes are defective is a jumping to conclusions.
If your unit is defective, return it for a new one.
Just got to open mine today for Christmas, although it arrived from Newegg 2 days ago. I also got the docking station. Knock on wood, mine seem to be working just fine so far.
heh...mine was working flawlessly...that is until I charged it to 100% and powered it off. It now will not turn on so I guess I got a nice shiny cutting board for Christmas.
LondonGentleman said:
heh...mine was working flawlessly...that is until I charged it to 100% and powered it off. It now will not turn on so I guess I got a nice shiny cutting board for Christmas.
Click to expand...
Click to collapse
Not to make light of the situation, but it probably would make a good cutting board - did you see the video of that guy cutting apples on the screen? You would need to make sure the juices don't ruin the circuit board, though.
LondonGentleman said:
heh...mine was working flawlessly...that is until I charged it to 100% and powered it off. It now will not turn on so I guess I got a nice shiny cutting board for Christmas.
Click to expand...
Click to collapse
You mean there's no pin-hole to do a hard reset like you could do on a smartphone or PDA?
tbns said:
Not to make light of the situation, but it probably would make a good cutting board - did you see the video of that guy cutting apples on the screen? You would need to make sure the juices don't ruin the circuit board, though.
Click to expand...
Click to collapse
Haha, yeah you're right... I do like to cook so I might as well get some use out of it.
Sent from my SGH-I727R using xda premium
the_game_master said:
You mean there's no pin-hole to do a hard reset like you could do on a smartphone or PDA?
Click to expand...
Click to collapse
Yup, just there is but it did nothing when I pushed it. The only life in the unit is a green LED when the charger's plugged into the wall. It doesn't even show up on my PC when I plug it in. Good and truly dead it seems.
At least I got a couple of hours out of it before it died. Other than the whole catastrophic power failure thing it was a real pleasure to use...except maybe for the vibration...it also seemed a little busted.
Sent from my SGH-I727R using xda premium
Every new tablet had it's issue. Look at all the early threads for each tablet. Some people had issues, some people didn't. Your choice whether you want to venture down that road or wait. But what I have seen is that the later models, it has taken longer to get root because the development had the earlier models.
Sent from my Transformer Prime TF201 using XDA Premium App
unknown_owner said:
Every new tablet had it's issue. Look at all the early threads for each tablet. Some people had issues, some people didn't. Your choice whether you want to venture down that road or wait. But what I have seen is that the later models, it has taken longer to get root because the development had the earlier models.
Sent from my Transformer Prime TF201 using XDA Premium App
Click to expand...
Click to collapse
this thread isnt about whether or not tablets normally come out with issues, its about whether i should take a chance, its about if theres a chance of defects in the later models.
blaziner18 said:
this thread isnt about whether or not tablets normally come out with issues, its about whether i should take a chance, its about if theres a chance of defects in the later models.
Click to expand...
Click to collapse
And I answered you: Your choice whether you want to venture down that road or wait. There may or may not be defects down the road, we're not there yet so no one knows that answer, only Asus, maybe.
Sent from my Transformer Prime TF201 using XDA Premium App
Just read through too many threads and now in a state of OVERLOAD! lol... Anyway, I just ordered my new transformer prime (2/11/12) and it should be here on Tuesday.
My question is, "Are the new Primes, that are rolling out now with 4.0 installed from factory, having all these issues with WiFi / Bluetooth and GPS"? All the posts i have read seam to be user upgrade issues.
Sorry if i am wrong and posted a duplicate thread. I am alllll frazzled now and was really looking forward to my $$$ Prime purchase
Thanks,
Lee
Most likely it will be the same for you, I hope not, but its not software related. Its hardware related causing the problems with the prime.
Ah man, what a huge bummer. So it's pretty much hit or miss? Some people getting lucky having no issues? I have read a few good posts (cant remember url, maybe here), that some market apps were causing system crashes like Google + and Google Maps. I guess those issues are not related to Wifi / GPS, but are causing system instability and such. Well, my plan will be to first use the tab as is for a while before installing anything. See how it runs bare bones, etc... I will rely heavily on Wifi... Is the Wifi issue only when paired with keyboard (BT), or all the time? I was so psyched for this thing, now bummin...
The WiFi issue is all the time for me. The WiFi never drops completely out it just doesn't do very good like the signal is about half of my cell phone that's why I don't like it. I can hardly get a signal upstairs it drops to 1 bar. I haven't even tried it paired but I do see it paid to DTVBluetooth I don't even know what it is, Probably my Samsung 51" 3D? matter of fact I'm about to Google that, you just reminded me of that. I got a lot of electronics in my man cave so it hard to tell what DTVBluetooth is? I was going to check into this before but forgot.
3.2.1
well mine came with honeycomb and after reading many boos about upgraded problems i'm half sorry to say that i wish mine came with ics already on it, though if that were the case it'd have been a different model and might have had worse issues than a non working gps only.
i can happily sacrifice working gps for the ability to say everything else i've tested works very well.
drvsbsm said:
I haven't even tried it paired but I do see it paid to DTVBluetooth I don't even know what it is, Probably my Samsung 51" 3D? matter of fact I'm about to Google that, you just reminded me of that. I got a lot of electronics in my man cave so it hard to tell what DTVBluetooth is? I was going to check into this before but forgot.
Click to expand...
Click to collapse
Let me know how you made out with this.
Thanks for the replys, i will keep you posted. Tab should be here tomorrow...
slight thread hijack. My wife is going to new York (live in Edinburgh) in a month and was thinking of getting her to get me an ATP. Is there any reason not to have a US prime in the UK?
Sent from my HTC Desire HD using XDA App
Not sure, but i would definitely look into the UK receiving an unlocked boot loader in the near future. I cant remember where I saw it on the net, but def. did. That's the word, and if it's true, do NOT buy one from N.Y. Wait for the unlocked boot L.
Newer Prime's should have better QC and less issues per unit produced but in the end based on my experiences here. Also note well that they're not going to change the entire tablet.
At the idea of a US Prime in the UK....my US model has English (United Kingdom) available in the Language & Input settings so I think it should work fine, as long as you get a UK dock instead of an American one. Not sure how it would impact firmware updates though but should be fine if you don't mind whatever has already come across for people with update issues.
Sent from my Transformer Prime TF201 using Tapatalk
I bought my tablet about two weeks ago at best buy and I'm happy to report no issues with my tablet. The build of it was good. No light bleeding unless you press down hard where the lights are on the side and I have not seen a WiFi issue yet.
Over all, I've been happy with my tablet and I didn't even know it had issues till I started reading the Transformer prime section for this tablet on XDA. +1 for the TP.
I got my Prime on 2/8 from Best Buy. I didn't take any OTA's until I rooted using Viper's tool. After rooting, I updated to ICS. I have had no issues with wifi. I get signal and it doesn't drop for me. Haven't tried GPS but I am not all that concerned about it. Just waiting for the bootloader to be unlocked and custom roms to come out!
I can't seem to find anyone who has these in stock via local B&M retailers nor online. Guess the price to be paid for being popular is inability to keep pace with demand.
Timberline said:
I can't seem to find anyone who has these in stock via local B&M retailers nor online. Guess the price to be paid for being popular is inability to keep pace with demand.
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OfficeDepot appears to have the Transformer Prime in stock.
http://www.officedepot.com/a/products/906853/ASUS-Eee-Pad-Transformer-Prime-TF201/
If you order it, I would suggest you pick up a 2nd charger as well and save on shipping.
http://www.officedepot.com/a/products/768723/ASUS-Power-Adapter-For-Eee-Pad/
I ordered mine from Office depot. Got it in about a week with standard shipping. However, I am heavily considering sending mine back. There are spongy spots on the edges of my tablet on all four sides.
Also, they pack HORRIBLY... I received my tablet in a manila envelope with only one side bubble wrapped. The Envelope was beaten to heck and back and my box was pretty badly beaten up as well. Not sure if that may have been the cause of the sponyness on the screen or if tons of other people are noticing that as well.
Otherwise, I have not had a problem with ANY other part of my tablet. Wifi is strong and the ICS update went perfectly.
I have ordered from Office Depot multiple times and I haven't had any problems. I didn't order my tablet (got it from Bestbuy) but I have ordered a bunch of accessories and such and they all came reasonably well packed.
Received my new Prime today 2/13. My second one. It's a C1, came with HC and as soon as I logged on to my network it wanted to update. I let it and it did one update and showed ICS 4.03 build 9.4.2.13. So apparently they've rolled all the updates into one for new devices. Then I got the small camera update and that was all. I'm letting it charge and am almost afraid to go into another room to test the wifi.
Thanks, but did check OD and they're showing out of stock.
Interesting - NewEgg had been listing it as "out of stock" but is now marked as discontinued or specifically "Deactivated. This item is currently out of stock and it may or may not be restocked."
bought mine a month ago, came with HC, upgraded right out of the box to ICS and my wifi and blue tooth work great. GPS is spotty, but only tested once as i dont use it for that. I stream HD videos over wifi while using bluetooth headphones all the time and have not once had an issue.
Well, got mine today from BB. The order took a week. Rep said they had a shipment coming in anyway. When i picked it up this morning, i asked how many they had and she said, "None now", lol. Some shipment! Just mine... Anyway, right out of the box the firmware update started. I didn't run it yet, guess im a little nervous. So far the tablet is super sweet! Glad to report, no issues at all
Lfnsr, I didn't know we could root and still update OTA..? That's awesome man. what's the deal with that? I must have been left in the dark the past year. My only experience with Android in general is with my Droid X. Of course i had that thing tweaked, so i do have some exp. Any info you have pertaining to TP, rooting, updating etc... would be greatly appreciated.
Bgm307, How is everything since the ICS update? Honeycomb is running so good, i'm afraid to update....?
Thanks everyone for the info. I was really upset waiting for my TP after reading all the negativity here on XDA. I hope some of you reply about ICS. I'm itchin to run it, lol...
ldtush said:
Bgm307, How is everything since the ICS update? Honeycomb is running so good, i'm afraid to update....?
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It's great actually. Like I said earlier, it went straight to ICS 4.03 build 9.4.2.13. No glitches, no crashes, no battery problems. Put it to sleep last night at 62% battery. This morning, 6 hours later I'm at 61%.
I just can't make myself walk into another room and test the wifi. Guess I have to do that this morning.
Well, I received mine yesterday from Best Buy online. My order was kind of odd. Two weeks ago on Friday, I woke up and hit the website again to look at availability. It was sold out the night before, but to my surprise it was available. I immediately placed the order, and right afterward it went back to "out of stock".
Needless to say, I was pretty skeptical and kept checking order status. It stuck at "in process through the weekend (understandable) but remained this way through to the middle of the week. I gave up and called Best Buy to cancel. The woman put me on hold for a minute after "confirming" that the reason it was stuck on in-process was because they were most likely not available. When she came back, she said the order was cancelled...and I moved on.
Two days later, I checked my bank balance and saw that I was CHARGED for the Prime! I immediately logged into my BB account and saw that it was apparently shipped, UPS tracking and all. I was a little ticked initially that they apparently did NOT cancel my order, but decided to roll with it and figured if it arrived in anything but mint condition that it was going back to a local BB right away.
So, it arrived yesterday while I was at work. It was a LONG day at work needless to say, and when I finally got home I actually did not open it for a few hours. I was concerned about all of the negativity surrounding it in the various forums. All of the odd issues and some really scary stories. After a beer or two later, I said the hell with it and decided to open the box.
Immediately upon powering the device on, I scoured the screen with my eyes for dead pixels, dust, screen bleed..what have you. Absolutely NOTHING wrong with the screen...whew! Booted in to Honeycomb and it immediately found my network (full bars) as well as a few neighbors networks...and even some I have not seen before on my other devices! Ok, wifi is not an issue. Applied the update to ICS next. Downloaded, rebooted, Android logo with spinning gears....all done.
Went back in and checked everything out. Good deal! Everything is smooth and gorgeous. Installed a few apps, games and emulators...everything worked as expected. Played Pacmania (in Mame) and off to bed.
Came home tonight from work and continued with this baby. Tested the mini HDMI on my TV, worked perfectly. Played some music and heard it out of my surround system. HDMI working perfectly. Check that off the list.
Next, I tested the microSDHC. Popped a Kingston 32GB card in that had some previous apps and stuff from my old Asus Slider. Worked as expected.
Set up FTP access in ES FIle Explorer to my Serv-U FTP and streamed a movie (John Wayne, The Quiet Man) as well as some MP3's. Worked smooth as butter.
As for GPS, yes, I had a slight issue. I had signal for a short time in the house, and then it went out. However, this is more than normal. My Garmin gets NO signal in the house no matter what! I will have to take it out soon and test, but I have the feeling that GPS will lock on for me as well.
My point is that if you find one of these, I recommend to buy it and try it YOURSELF. You cannot go by issues in the forums. Remember, the majority of the time when people have NO issues, they do not post and say "everything is ok!". You usually only see posts when people do have these issues, and posts should not sway you from one of the greatest tablets ever created. I freakin' love this thing!
BTW, I forgot to add that mine is a C1 serial number based model. Perhaps issues were vastly fixed with this one.
Posts like yours are exactly why I'm returning my second Prime and trying a third time. My first two must have been defective!!!
Hopefully third times a charm... if I can find one.
---------- Post added at 04:47 AM ---------- Previous post was at 04:45 AM ----------
Forgot to ask... how is your BT working with your WiFi?
I liked my prime for the first two days as well, until the glaring problems started to happen.
Test out your prime from 20-30 feet away from your router and see if your wifi speeds drop DRAMATICALLY. Mine did. From my bedroom which is no more than 25 feet from the router, my wifi speeds went from 20 mbps to less than 2.
Next, try using your wifi while also using a bluetooth device like headphones or a mouse. Odds are, your wifi speeds will drop so low that the internet is unusable while bluetooth is on.
If GPS was just the issue, I don't think many people would have a problem. However, when the wifi isn't sufficient enough to work from every area in my house, especially on a device that depends on its wifi connection, then there is definitely a problem. My router isn't cheap, and my house isn't large. None of my other devices have this issue, and from all the other people reporting the weak wifi, I'd say its more of a design flaw than a software problem.
That, to Asus has some seriously defective components or a large quality issue with their components. Either way, with as many people having issues with the prime as there are, I don't see it lasting long on the marketplace. I wouldn't try my luck again simple because I don't see Asus supporting a product with this many problems for much longer.
I would be willing to bet, they phase out product sales completely as soon as they can possibly get the redesigned units out. I know that the Staples website has removed the Prime from their search function and you can only find the item via a search for staples asus transformer prime. Also, my local 2 staples stores sent their primes back to the warehouse. They wouldn't say why, but they had stock and sent them back.
zektor said:
Well, I received mine yesterday from Best Buy online. My order was kind of odd. Two weeks ago on Friday, I woke up and hit the website again to look at availability. It was sold out the night before, but to my surprise it was available. I immediately placed the order, and right afterward it went back to "out of stock".
Needless to say, I was pretty skeptical and kept checking order status. It stuck at "in process through the weekend (understandable) but remained this way through to the middle of the week. I gave up and called Best Buy to cancel. The woman put me on hold for a minute after "confirming" that the reason it was stuck on in-process was because they were most likely not available. When she came back, she said the order was cancelled...and I moved on.
Two days later, I checked my bank balance and saw that I was CHARGED for the Prime! I immediately logged into my BB account and saw that it was apparently shipped, UPS tracking and all. I was a little ticked initially that they apparently did NOT cancel my order, but decided to roll with it and figured if it arrived in anything but mint condition that it was going back to a local BB right away.
So, it arrived yesterday while I was at work. It was a LONG day at work needless to say, and when I finally got home I actually did not open it for a few hours. I was concerned about all of the negativity surrounding it in the various forums. All of the odd issues and some really scary stories. After a beer or two later, I said the hell with it and decided to open the box.
Immediately upon powering the device on, I scoured the screen with my eyes for dead pixels, dust, screen bleed..what have you. Absolutely NOTHING wrong with the screen...whew! Booted in to Honeycomb and it immediately found my network (full bars) as well as a few neighbors networks...and even some I have not seen before on my other devices! Ok, wifi is not an issue. Applied the update to ICS next. Downloaded, rebooted, Android logo with spinning gears....all done.
Went back in and checked everything out. Good deal! Everything is smooth and gorgeous. Installed a few apps, games and emulators...everything worked as expected. Played Pacmania (in Mame) and off to bed.
Came home tonight from work and continued with this baby. Tested the mini HDMI on my TV, worked perfectly. Played some music and heard it out of my surround system. HDMI working perfectly. Check that off the list.
Next, I tested the microSDHC. Popped a Kingston 32GB card in that had some previous apps and stuff from my old Asus Slider. Worked as expected.
Set up FTP access in ES FIle Explorer to my Serv-U FTP and streamed a movie (John Wayne, The Quiet Man) as well as some MP3's. Worked smooth as butter.
As for GPS, yes, I had a slight issue. I had signal for a short time in the house, and then it went out. However, this is more than normal. My Garmin gets NO signal in the house no matter what! I will have to take it out soon and test, but I have the feeling that GPS will lock on for me as well.
My point is that if you find one of these, I recommend to buy it and try it YOURSELF. You cannot go by issues in the forums. Remember, the majority of the time when people have NO issues, they do not post and say "everything is ok!". You usually only see posts when people do have these issues, and posts should not sway you from one of the greatest tablets ever created. I freakin' love this thing!
BTW, I forgot to add that mine is a C1 serial number based model. Perhaps issues were vastly fixed with this one.
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Glad to hear you enjoying it. Mines seem to never be able to leave my hands..lol. I'd recommend Thumb keyboard. Makes typing so easy n fast.
maretus said:
I would be willing to bet, they phase out product sales completely as soon as they can possibly get the redesigned units out. I know that the Staples website has removed the Prime from their search function and you can only find the item via a search for staples asus transformer prime. Also, my local 2 staples stores sent their primes back to the warehouse. They wouldn't say why, but they had stock and sent them back.
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Well, many websites remove the device from the basic search when it is simply not available. I am not a Staples shopper, but more of a Microcenter guy. They do this all of the time on their site. If you order the last of something and then go back to try to find it the next day, it is purged from their search and unless you have the direct link you cannot find it!
As for Staples sending them back, if this is indeed true it may be for other reasons. The demand for the device is so high right now that Staples bigwigs may be re-assessing stock sent to stores and ordering them back to the warehouse for redist for online orders. This is quite common. I know as I work for a pretty large video card manufacturer (and SD, USB, SSD, Flash media) and these kinds of tactics are used constantly. If some Staples in timbucktoo ended up with 8 units that are going unsold while there is a demand elsewhere...well...the manager may get a return to distribution email from his DM.
I do not think at all that it is getting "phased out" in other words.
Sounds good man. I actually have 2, count them 2 perfect working Primes under one roof hahah. Me & my GF both have C1 serials numbers bought from Staples the last few days.
However i did originally return a BC i think to BB that wasnt working soo good. The lady there said they have been getting tons of returns and therfore stoped selling them. IN the store at least.
So yea it is possible to have a good working prime. I actually just upgraded mine to ICS from HC just so i could test both. So far so good. Out fo the box i upgraded my GF's to ICS right away. I did have the .13 update on the one i returned.
So far good wifi even away from the router unlike my original & no dropout with bluetooth on. It seems there is a ever so small screen bleed on the right hand bottom corner. Only if you use a all black screen using the screen bleed test. Otherwise you cant see it. Oddly enough this has been the case with all 3 of my Primes ive had, odd. But you cant even see it under normal use. Im sticking with mine lol.
Hey man I'm glad you're liking your Prime. I got mine a while ago and have had no issues, thankfully. Solid device, especially after the last update,. Since then it's been smooth sailing.
ICS Browser + made me a happy boy.
I just want to note that I'm not a fanboy, I don't care about Asus, just a happy customer. Bought my dad one and he seems happy.
I also had a customer (I work tech support) call in about a microSDHC issue (not the Prime, just a format issue) and he got to talking about his 64GB Prime. The guy had no issues with it and was using it out in the field with his job. He had more than enough good to say about it, which made me more excited about it prior to its arrival.
As I said before, there are MANY people out there with good fully functional Prime units...and I would venture to guess many more than people with defect units. You just wouldn't know as these people do not post "non-issues"
It is a damn great device and I am proud to own it. I will continue to run it through its trials over the next two weeks of course while I am inside of the return policy, but if all works as it is now (and has right out of the box) I see no reason for return. Time to just have FUN with the new incredible hardware!
PS: Not an ASUS fanboy either. My Prime sits happily on my desk right next to my Playbook...an underrated and very cool tablet as well
zektor said:
I also had a customer (I work tech support) call in about a microSDHC issue (not the Prime, just a format issue) and he got to talking about his 64GB Prime. The guy had no issues with it and was using it out in the field with his job. He had more than enough good to say about it, which made me more excited about it prior to its arrival.
As I said before, there are MANY people out there with good fully functional Prime units...and I would venture to guess many more than people with defect units. You just wouldn't know as these people do not post "non-issues"
It is a damn great device and I am proud to own it. I will continue to run it through its trials over the next two weeks of course while I am inside of the return policy, but if all works as it is now (and has right out of the box) I see no reason for return. Time to just have FUN with the new incredible hardware!
PS: Not an ASUS fanboy either. My Prime sits happily on my desk right next to my Playbook...an underrated and very cool tablet as well
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Here is your proof right here. Out of 195 prime owners that voted on xda, more than 75%(147) voted they like the Prime and keeping it.
http://forum.xda-developers.com/showthread.php?t=1491431
Despite the problems I'm having and have had, I'm still trying to stay positive..
Sent from my Transformer Prime TF201 using XDA Premium App
Guys....just a quick question for all you lucky lucky Prime owners.....what is playback of MKV files like? Is it super smooth, both 720p and 1080p and do they all work or have you needed to re-encode them?
Cheers,
M
mark.m.moran said:
Guys....just a quick question for all you lucky lucky Prime owners.....what is playback of MKV files like? Is it super smooth, both 720p and 1080p and do they all work or have you needed to re-encode them?
Cheers,
M
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Super smooth. If you watch animies and have 10bit movies then it's a no go.
sontin said:
Super smooth. If you watch animies and have 10bit movies then it's a no go.
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10MBit\second movies?
zektor said:
it immediately found my network (full bars) as well as a few neighbors networks...and even some I have not seen before on my other devices! Ok, wifi is not an issue.
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I like your highly scientific method of verifying that the "wifi is not an issue"
im going to be buying the prime this early December and i want to know if anyone knows what serial numbers relate to latest batch?
I just got what I believe to be a brand new Prime via an RMA warranty repair. The one they sent me has a CA****** series S/N.
But are you planning to buy one of these new? They have been discontinued as I am sure you know. At this point, you can get an Infinity for maybe a few bucks more than a Prime, I would go that route if I was you. They are a better all around performer in every area from everything I have read.
My fairly new one starts out C30KAS
I was surprised at all the anger on these forums when I came here because I wasnt experiencing all the problems others were. I can tell you though that the wifi is definately still not perfect.
hx4700 Killer said:
My fairly new one starts out C30KAS
I was surprised at all the anger on these forums when I came here because I wasnt experiencing all the problems others were. I can tell you though that the wifi is definately still not perfect.
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What kind of problems? speed or stability? My Desire HD phone is 65Mbps, i kinda expect more than that on the prime?
turbodroid said:
I just got what I believe to be a brand new Prime via an RMA warranty repair. The one they sent me has a CA****** series S/N.
But are you planning to buy one of these new? They have been discontinued as I am sure you know. At this point, you can get an Infinity for maybe a few bucks more than a Prime, I would go that route if I was you. They are a better all around performer in every area from everything I have read.
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As much as i want the latest release I purchased Prime 2 hours ago
Infinity costs £599, Prime is £389 - no one should pay that much for a tablet, it has its own set of problems and limited stock. I worry if i go for it, it might turn up with a fault and then there will be no stock to exchange. I rather wait for another future release, faster CPU, usb 3.0 ports, 5Ghz wireless and etc...
hx4700 Killer said:
My fairly new one starts out C30KAS
I was surprised at all the anger on these forums when I came here because I wasnt experiencing all the problems others were. I can tell you though that the wifi is definately still not perfect.
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Mine has performed well also. I had to send my original BC series Prime in for the green camera issue and got a brand new one back from Asus. The wifi works perfect in my house, and my router is downstairs on the other side of the house so I don't have the weak wifi issue others have complained about. I use it at home about 95% of the time.
But that being said, if I was buying a new or lightly used tablet, I would get the latest and greatest. I'm still considering selling this one and upgrading just because I like to do that LOL.
i got one now, all works fine apart from issue with light bleed and slightly wobbly screen, amazon sending new one on monday, dont know how many i have to go through to get good one but the hardware is very very nice.
Its C5....... serial!