Well, I received mine yesterday from Best Buy online. My order was kind of odd. Two weeks ago on Friday, I woke up and hit the website again to look at availability. It was sold out the night before, but to my surprise it was available. I immediately placed the order, and right afterward it went back to "out of stock".
Needless to say, I was pretty skeptical and kept checking order status. It stuck at "in process through the weekend (understandable) but remained this way through to the middle of the week. I gave up and called Best Buy to cancel. The woman put me on hold for a minute after "confirming" that the reason it was stuck on in-process was because they were most likely not available. When she came back, she said the order was cancelled...and I moved on.
Two days later, I checked my bank balance and saw that I was CHARGED for the Prime! I immediately logged into my BB account and saw that it was apparently shipped, UPS tracking and all. I was a little ticked initially that they apparently did NOT cancel my order, but decided to roll with it and figured if it arrived in anything but mint condition that it was going back to a local BB right away.
So, it arrived yesterday while I was at work. It was a LONG day at work needless to say, and when I finally got home I actually did not open it for a few hours. I was concerned about all of the negativity surrounding it in the various forums. All of the odd issues and some really scary stories. After a beer or two later, I said the hell with it and decided to open the box.
Immediately upon powering the device on, I scoured the screen with my eyes for dead pixels, dust, screen bleed..what have you. Absolutely NOTHING wrong with the screen...whew! Booted in to Honeycomb and it immediately found my network (full bars) as well as a few neighbors networks...and even some I have not seen before on my other devices! Ok, wifi is not an issue. Applied the update to ICS next. Downloaded, rebooted, Android logo with spinning gears....all done.
Went back in and checked everything out. Good deal! Everything is smooth and gorgeous. Installed a few apps, games and emulators...everything worked as expected. Played Pacmania (in Mame) and off to bed.
Came home tonight from work and continued with this baby. Tested the mini HDMI on my TV, worked perfectly. Played some music and heard it out of my surround system. HDMI working perfectly. Check that off the list.
Next, I tested the microSDHC. Popped a Kingston 32GB card in that had some previous apps and stuff from my old Asus Slider. Worked as expected.
Set up FTP access in ES FIle Explorer to my Serv-U FTP and streamed a movie (John Wayne, The Quiet Man) as well as some MP3's. Worked smooth as butter.
As for GPS, yes, I had a slight issue. I had signal for a short time in the house, and then it went out. However, this is more than normal. My Garmin gets NO signal in the house no matter what! I will have to take it out soon and test, but I have the feeling that GPS will lock on for me as well.
My point is that if you find one of these, I recommend to buy it and try it YOURSELF. You cannot go by issues in the forums. Remember, the majority of the time when people have NO issues, they do not post and say "everything is ok!". You usually only see posts when people do have these issues, and posts should not sway you from one of the greatest tablets ever created. I freakin' love this thing!
BTW, I forgot to add that mine is a C1 serial number based model. Perhaps issues were vastly fixed with this one.
Posts like yours are exactly why I'm returning my second Prime and trying a third time. My first two must have been defective!!!
Hopefully third times a charm... if I can find one.
---------- Post added at 04:47 AM ---------- Previous post was at 04:45 AM ----------
Forgot to ask... how is your BT working with your WiFi?
I liked my prime for the first two days as well, until the glaring problems started to happen.
Test out your prime from 20-30 feet away from your router and see if your wifi speeds drop DRAMATICALLY. Mine did. From my bedroom which is no more than 25 feet from the router, my wifi speeds went from 20 mbps to less than 2.
Next, try using your wifi while also using a bluetooth device like headphones or a mouse. Odds are, your wifi speeds will drop so low that the internet is unusable while bluetooth is on.
If GPS was just the issue, I don't think many people would have a problem. However, when the wifi isn't sufficient enough to work from every area in my house, especially on a device that depends on its wifi connection, then there is definitely a problem. My router isn't cheap, and my house isn't large. None of my other devices have this issue, and from all the other people reporting the weak wifi, I'd say its more of a design flaw than a software problem.
That, to Asus has some seriously defective components or a large quality issue with their components. Either way, with as many people having issues with the prime as there are, I don't see it lasting long on the marketplace. I wouldn't try my luck again simple because I don't see Asus supporting a product with this many problems for much longer.
I would be willing to bet, they phase out product sales completely as soon as they can possibly get the redesigned units out. I know that the Staples website has removed the Prime from their search function and you can only find the item via a search for staples asus transformer prime. Also, my local 2 staples stores sent their primes back to the warehouse. They wouldn't say why, but they had stock and sent them back.
zektor said:
Well, I received mine yesterday from Best Buy online. My order was kind of odd. Two weeks ago on Friday, I woke up and hit the website again to look at availability. It was sold out the night before, but to my surprise it was available. I immediately placed the order, and right afterward it went back to "out of stock".
Needless to say, I was pretty skeptical and kept checking order status. It stuck at "in process through the weekend (understandable) but remained this way through to the middle of the week. I gave up and called Best Buy to cancel. The woman put me on hold for a minute after "confirming" that the reason it was stuck on in-process was because they were most likely not available. When she came back, she said the order was cancelled...and I moved on.
Two days later, I checked my bank balance and saw that I was CHARGED for the Prime! I immediately logged into my BB account and saw that it was apparently shipped, UPS tracking and all. I was a little ticked initially that they apparently did NOT cancel my order, but decided to roll with it and figured if it arrived in anything but mint condition that it was going back to a local BB right away.
So, it arrived yesterday while I was at work. It was a LONG day at work needless to say, and when I finally got home I actually did not open it for a few hours. I was concerned about all of the negativity surrounding it in the various forums. All of the odd issues and some really scary stories. After a beer or two later, I said the hell with it and decided to open the box.
Immediately upon powering the device on, I scoured the screen with my eyes for dead pixels, dust, screen bleed..what have you. Absolutely NOTHING wrong with the screen...whew! Booted in to Honeycomb and it immediately found my network (full bars) as well as a few neighbors networks...and even some I have not seen before on my other devices! Ok, wifi is not an issue. Applied the update to ICS next. Downloaded, rebooted, Android logo with spinning gears....all done.
Went back in and checked everything out. Good deal! Everything is smooth and gorgeous. Installed a few apps, games and emulators...everything worked as expected. Played Pacmania (in Mame) and off to bed.
Came home tonight from work and continued with this baby. Tested the mini HDMI on my TV, worked perfectly. Played some music and heard it out of my surround system. HDMI working perfectly. Check that off the list.
Next, I tested the microSDHC. Popped a Kingston 32GB card in that had some previous apps and stuff from my old Asus Slider. Worked as expected.
Set up FTP access in ES FIle Explorer to my Serv-U FTP and streamed a movie (John Wayne, The Quiet Man) as well as some MP3's. Worked smooth as butter.
As for GPS, yes, I had a slight issue. I had signal for a short time in the house, and then it went out. However, this is more than normal. My Garmin gets NO signal in the house no matter what! I will have to take it out soon and test, but I have the feeling that GPS will lock on for me as well.
My point is that if you find one of these, I recommend to buy it and try it YOURSELF. You cannot go by issues in the forums. Remember, the majority of the time when people have NO issues, they do not post and say "everything is ok!". You usually only see posts when people do have these issues, and posts should not sway you from one of the greatest tablets ever created. I freakin' love this thing!
BTW, I forgot to add that mine is a C1 serial number based model. Perhaps issues were vastly fixed with this one.
Click to expand...
Click to collapse
Glad to hear you enjoying it. Mines seem to never be able to leave my hands..lol. I'd recommend Thumb keyboard. Makes typing so easy n fast.
maretus said:
I would be willing to bet, they phase out product sales completely as soon as they can possibly get the redesigned units out. I know that the Staples website has removed the Prime from their search function and you can only find the item via a search for staples asus transformer prime. Also, my local 2 staples stores sent their primes back to the warehouse. They wouldn't say why, but they had stock and sent them back.
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Click to collapse
Well, many websites remove the device from the basic search when it is simply not available. I am not a Staples shopper, but more of a Microcenter guy. They do this all of the time on their site. If you order the last of something and then go back to try to find it the next day, it is purged from their search and unless you have the direct link you cannot find it!
As for Staples sending them back, if this is indeed true it may be for other reasons. The demand for the device is so high right now that Staples bigwigs may be re-assessing stock sent to stores and ordering them back to the warehouse for redist for online orders. This is quite common. I know as I work for a pretty large video card manufacturer (and SD, USB, SSD, Flash media) and these kinds of tactics are used constantly. If some Staples in timbucktoo ended up with 8 units that are going unsold while there is a demand elsewhere...well...the manager may get a return to distribution email from his DM.
I do not think at all that it is getting "phased out" in other words.
Sounds good man. I actually have 2, count them 2 perfect working Primes under one roof hahah. Me & my GF both have C1 serials numbers bought from Staples the last few days.
However i did originally return a BC i think to BB that wasnt working soo good. The lady there said they have been getting tons of returns and therfore stoped selling them. IN the store at least.
So yea it is possible to have a good working prime. I actually just upgraded mine to ICS from HC just so i could test both. So far so good. Out fo the box i upgraded my GF's to ICS right away. I did have the .13 update on the one i returned.
So far good wifi even away from the router unlike my original & no dropout with bluetooth on. It seems there is a ever so small screen bleed on the right hand bottom corner. Only if you use a all black screen using the screen bleed test. Otherwise you cant see it. Oddly enough this has been the case with all 3 of my Primes ive had, odd. But you cant even see it under normal use. Im sticking with mine lol.
Hey man I'm glad you're liking your Prime. I got mine a while ago and have had no issues, thankfully. Solid device, especially after the last update,. Since then it's been smooth sailing.
ICS Browser + made me a happy boy.
I just want to note that I'm not a fanboy, I don't care about Asus, just a happy customer. Bought my dad one and he seems happy.
I also had a customer (I work tech support) call in about a microSDHC issue (not the Prime, just a format issue) and he got to talking about his 64GB Prime. The guy had no issues with it and was using it out in the field with his job. He had more than enough good to say about it, which made me more excited about it prior to its arrival.
As I said before, there are MANY people out there with good fully functional Prime units...and I would venture to guess many more than people with defect units. You just wouldn't know as these people do not post "non-issues"
It is a damn great device and I am proud to own it. I will continue to run it through its trials over the next two weeks of course while I am inside of the return policy, but if all works as it is now (and has right out of the box) I see no reason for return. Time to just have FUN with the new incredible hardware!
PS: Not an ASUS fanboy either. My Prime sits happily on my desk right next to my Playbook...an underrated and very cool tablet as well
zektor said:
I also had a customer (I work tech support) call in about a microSDHC issue (not the Prime, just a format issue) and he got to talking about his 64GB Prime. The guy had no issues with it and was using it out in the field with his job. He had more than enough good to say about it, which made me more excited about it prior to its arrival.
As I said before, there are MANY people out there with good fully functional Prime units...and I would venture to guess many more than people with defect units. You just wouldn't know as these people do not post "non-issues"
It is a damn great device and I am proud to own it. I will continue to run it through its trials over the next two weeks of course while I am inside of the return policy, but if all works as it is now (and has right out of the box) I see no reason for return. Time to just have FUN with the new incredible hardware!
PS: Not an ASUS fanboy either. My Prime sits happily on my desk right next to my Playbook...an underrated and very cool tablet as well
Click to expand...
Click to collapse
Here is your proof right here. Out of 195 prime owners that voted on xda, more than 75%(147) voted they like the Prime and keeping it.
http://forum.xda-developers.com/showthread.php?t=1491431
Despite the problems I'm having and have had, I'm still trying to stay positive..
Sent from my Transformer Prime TF201 using XDA Premium App
Guys....just a quick question for all you lucky lucky Prime owners.....what is playback of MKV files like? Is it super smooth, both 720p and 1080p and do they all work or have you needed to re-encode them?
Cheers,
M
mark.m.moran said:
Guys....just a quick question for all you lucky lucky Prime owners.....what is playback of MKV files like? Is it super smooth, both 720p and 1080p and do they all work or have you needed to re-encode them?
Cheers,
M
Click to expand...
Click to collapse
Super smooth. If you watch animies and have 10bit movies then it's a no go.
sontin said:
Super smooth. If you watch animies and have 10bit movies then it's a no go.
Click to expand...
Click to collapse
10MBit\second movies?
zektor said:
it immediately found my network (full bars) as well as a few neighbors networks...and even some I have not seen before on my other devices! Ok, wifi is not an issue.
Click to expand...
Click to collapse
I like your highly scientific method of verifying that the "wifi is not an issue"
Related
So I had been enjoying my GameStop preordered prime all day yesterday and half of today. This afternoon I go to turn it on and nothing. No display whatsoever.
It appears to be a display issue as I can plug in the USB cable to my computer and it will mount the storage. I tried using the reset button on the side and nothing. Held down the power button for about 10 seconds and the unit buzzes, the storage is temporarily dismounted, and then it remounts, but no screen.
Not only am I bummed, my wife who bought it for me as a birthday/Christmas present feels bad because she knows how much I was looking forward to it.
Anyone else having any troubles with their units? Anyone have any suggestions? I haven't tried a hard reset yet, but I'm very doubtful it will work.
EESConsulting said:
So I had been enjoying my GameStop preordered prime all day yesterday and half of today. This afternoon I go to turn it on and nothing. No display whatsoever.
It appears to be a display issue as I can plug in the USB cable to my computer and it will mount the storage. I tried using the reset button on the side and nothing. Held down the power button for about 10 seconds and the unit buzzes, the storage is temporarily dismounted, and then it remounts, but no screen.
Not only am I bummed, my wife who bought it for me as a birthday/Christmas present feels bad because she knows how much I was looking forward to it.
Anyone else having any troubles with their units? Anyone have any suggestions? I haven't tried a hard reset yet, but I'm very doubtful it will work.
Click to expand...
Click to collapse
Wow. That sucks. Sorry to hear that. I had an oh **** moment earlier today, I hooked my prime up to my desktop for the first time to move a movie, and the USB plug sparked going into my motherboard and my comp rebooted. And the other end was attached to my prime. This happened to coincide with moving a file over wifi to NAND which brings the prime to a halt. So I thought I had toasted the thing.
TF201 / XDA premium
Follow Up-Called Asus Tech Support
So I called Asus tech support and as disappointed as I am, the support call was at decent experience. I was told it would take 10-14 business days for the techs to take a look at it. Of course, I have to foot the bill to get it there, but that is fairly common nowadays. The phone operator was decent enough to expedite my RMA though as he could hear the disappointment in my voice. With an expedite, he said that as soon as it is received in shipping, it will be looked at immediately.
Also, not that this is a surprise to anyone at this point, and as I write this, I guess I'm sort of glad this happened. I was definitely noticing wi-fi issues. As I mentioned in my first post, I had a GameStop pre-order and therefore I likely had one of the units with the wi-fi problem. I thankfully remembered to mention the wi-fi issues in the RMA call, so they will be looking at that as well.
I also mentioned to the operator that since I had ordered this through GameStop, there were some preloaded games that GameStop had put on the unit. He said that he would make a note telling the techs to call if they needed to wipe the system for any reason, otherwise they would send it back with everything intact.
Has anyone found out how we can backup or restore the GameStop bundle if we do need to do a wipe? How about updates for those preinstalled games? I didn't get a chance to see if they were being recognized by the Android Market.
Don't know if this might help but check to see if your volume button is stuck in the up position. The buzzing you get and remount sounds like the prime is going into APX mode. I was able to get into APX mode with my prime by holding the VOL up and restart the prime. I get the same thing as you but I'm able to just hold the power button and it reboots normally
Sent from my Photon
EESConsulting said:
So I called Asus tech support and as disappointed as I am, the support call was at decent experience. I was told it would take 10-14 business days for the techs to take a look at it. Of course, I have to foot the bill to get it there, but that is fairly common nowadays. The phone operator was decent enough to expedite my RMA though as he could hear the disappointment in my voice. With an expedite, he said that as soon as it is received in shipping, it will be looked at immediately.
Also, not that this is a surprise to anyone at this point, and as I write this, I guess I'm sort of glad this happened. I was definitely noticing wi-fi issues. As I mentioned in my first post, I had a GameStop pre-order and therefore I likely had one of the units with the wi-fi problem. I thankfully remembered to mention the wi-fi issues in the RMA call, so they will be looking at that as well.
I also mentioned to the operator that since I had ordered this through GameStop, there were some preloaded games that GameStop had put on the unit. He said that he would make a note telling the techs to call if they needed to wipe the system for any reason, otherwise they would send it back with everything intact.
Has anyone found out how we can backup or restore the GameStop bundle if we do need to do a wipe? How about updates for those preinstalled games? I didn't get a chance to see if they were being recognized by the Android Market.
Click to expand...
Click to collapse
Your way to nice I would be demanding a new unit not having mine fixed that is ridiculous.
I've heard in other threads they make you pay the shipping that's whack its their product that's not working after 2 days......on a side note did you try contacting Gamestop since they sold it they may be able to do something for you
Sent from my PG86100 using xda premium
jdbaker82 said:
Your way to nice I would be demanding a new unit not having mine fixed that is ridiculous.
Click to expand...
Click to collapse
I agree! Why wouldn't you ask for a NEW one??! I wouldn't tolerate getting it "fixed"
Guys, educate me here.
Isn't easier to get a replacement from Best Buy, Amazon, etc?
Why calling Asus after just few days buying it?
If it happens to me I will be heading to the store where I bought it for an exchange or refund.
I could not sleep knowing I paid for a brand new unit that has to be opened and repaired. Just sayin...
Mines shut down for no reason as well. It was unresponsive for a while and I finally got it started after pressing power and the volume up button. Then a few hours later it shut down again, for no reason. Erg is going on
Sent from my Transformer Prime TF201 using Tapatalk
I called GS just to see what my options were since my gps is not working. They said they would order another for me. I'd try going that route if I were u.
Sent from my Transformer Prime TF201 using xda premium
sold my prime today on CL for what I paid for it. keeping the $99 HP touch pad I bought just to hold me over, turns out to be alot better IMO. snappy CPU, powerful gpu andreno 250.
it currently has more game support aswell and runs them well. also has a great community on xda.
I would not accept anything less than a replacement. Amazon is replacing mine for some pixel/backlight problems.
jzen said:
sold my prime today on CL for what I paid for it. keeping the $99 HP touch pad I bought just to hold me over, turns out to be alot better IMO. snappy CPU, powerful gpu andreno 250.
it currently has more game support aswell and runs them well. also has a great community on xda.
Click to expand...
Click to collapse
Yes it may have all that you mentioned but it won't have ICE CREAM!
ICE CREAM!!!! ICE CREAM!!! The ice cream man is coming!!!
I've got some ice cream, I've got some ice cream. You didn't get none, you didn't get none, cause your tablets on welfare, your tablets on welfare. You can't afford it, you can't afford it. You want some? Psych!!! (Immortal words of --- Eddie Murphy)
RE: Sad Day.
Believe you me, I'm just about to head to bed and I'm waking up tomorrow morning without the ability to take video of my kids opening presents as I had planned with the Prime. Granted I have other means of doing so, but I was excited to do so on the tablet and I've been chomping at the bit for this unit since I first heard about it.
I'm VERY disappointed that I'm out the tablet after only 1 1/2 days. I'm soooo bummed! The reason I called Asus tech and started the RMA process was due to the fact that I figured I didn't have much of a choice. It's either have this unit fixed and wait 10-14 Business days, or get GameStop to order a replacement and wait 4-7 weeks. I did ask if I would still have the 1 year warranty and the operator said I would. (I asked because I know some companies say tough luck after the first repair. I would have been climbing the walls if Asus said tough luck!) I admit, I'm a bit of a "satisfaction now" kind of person-I simply figured that 10-14 Business days was my fastest option to having the tablet back in hand.
Unknown_owner, thanks for the tip. I'll check the volume button.
Skeptikal, Did GameStop give you any kind of ETA? Or were you simply willing to wait no matter how long it takes?
BiGMERF, I see it is working again as you sent your message from your Prime. Where did you get your tablet? Has it happened again?
Thanks all! At least there is some "therapy" in talking about the experience with XDA members
You just bought the thing. Now it doesn't work after a day. Don't mess around with RMA. Go to GameStop, return the unit, and either they can provide you an exchange right then, or get a complete refund. If they hassle you, file a dispute with your credit card provider. Then go buy from some place else.
Better yet, let your wife do the returns. Women are just naturally better at getting their way. Bonus points if she's the in-your-face type. Be sure to get the manager of the store to join the party.
Remember: It's your Xmas present. You're not going to let anybody ruin your Xmas. Attitude counts. And lots of spittle.
Sorry to hear. Have a good Xmas! My prime has no issues yet so I'm keeping my fingers crossed.
EESConsulting said:
Believe you me, I'm just about to head to bed and I'm waking up tomorrow morning without the ability to take video of my kids opening presents as I had planned with the Prime. Granted I have other means of doing so, but I was excited to do so on the tablet and I've been chomping at the bit for this unit since I first heard about it.
I'm VERY disappointed that I'm out the tablet after only 1 1/2 days. I'm soooo bummed! The reason I called Asus tech and started the RMA process was due to the fact that I figured I didn't have much of a choice. It's either have this unit fixed and wait 10-14 Business days, or get GameStop to order a replacement and wait 4-7 weeks. I did ask if I would still have the 1 year warranty and the operator said I would. (I asked because I know some companies say tough luck after the first repair. I would have been climbing the walls if Asus said tough luck!) I admit, I'm a bit of a "satisfaction now" kind of person-I simply figured that 10-14 Business days was my fastest option to having the tablet back in hand.
Unknown_owner, thanks for the tip. I'll check the volume button.
Skeptikal, Did GameStop give you any kind of ETA? Or were you simply willing to wait no matter how long it takes?
BiGMERF, I see it is working again as you sent your message from your Prime. Where did you get your tablet? Has it happened again?
Thanks all! At least there is some "therapy" in talking about the experience with XDA members
Click to expand...
Click to collapse
No, sorry. I didn't even get into that with them on the phone. I am banking on software fixing the GPS issue. If not I will explore the possibilities then. Really sorry yours isn't working as it should. I hope it gets worked out quickly in your favor!
Sent from my Transformer Prime TF201 using xda premium
That really bites I'd be so pissed! I would demand a new one not just a fix. Mine takes a while to boot with some screen flickers in the process. I better not have the same issue coming on. What a way to ruin your mas. I'm so sorry. But being only two days I'd get a new one not a fix. After a month yeah a fix would be warranted but not two days.
Dead Prime
Yup, mine's dead as well. I got it today, used it for a couple of hours and went out, leaving it to charge. Got home, restarted at 100% battery and now it's dead. Thanks ASUS, real glad I took and chance on your tablet! Very impressed...
The best way to see if your Prime is dead (speaking to everyone with this problem) is holding just the power button down for at least 20 seconds. And also, plug it in. If you have an orange or a green light, that is a good thing.
I felt very fortunate last week when HHgreg apparently priced the prime incorrectly for $399.00. I immediately ordered one online and my local store had it in stock. First thing I did when I opened it up was to check for the ICS update and it started downloading it. My battery was at about 27% when the update started downloading and at around 20% when I attempted to install. After the install was complete I had the same issue as many others in that the screen banding was happening and so I called HHgreg to see if I could exchange it. The reason I mention battery % was that I had read somewhere that if the update was completed on a low battery that it could cause the issue that I experienced. They had one more in stock and allowed me to exchange. The next one I received was one with the serial number issue that would not even recognize there was an update available. I am now waiting on my third tablet to arrive but wandering if I should keep it. I hate to take it back seeing I got it for 349.00 after the 50.00 coupon but I dont see to many comments of people who are having no issues and are completely satisfied with the tablet. Please comment if its possible to have a prime that is functioning properly.
I also purchased my TP from HHgregg for 399. but i waited before I upgraded to ICS. I was nearly charged or i might have been fully charged. But the only Issue is my gps. wifi works from 35- 40 feet from the router anlong with my other 3 device's I use in my house. Been playing agry birds for hours not problem at all. Only once did it show that Baning issue when I started using the camera after the 4th picture it started. I shut the app down and restarted the prime. No problems using the camera app again so far. Never had a screen issue either. Ialso tested the wifi with my home router and my htc sensation how spot. both work fine.
todds67 said:
I felt very fortunate last week when HHgreg apparently priced the prime incorrectly for $399.00. I immediately ordered one online and my local store had it in stock. First thing I did when I opened it up was to check for the ICS update and it started downloading it. My battery was at about 27% when the update started downloading and at around 20% when I attempted to install. After the install was complete I had the same issue as many others in that the screen banding was happening and so I called HHgreg to see if I could exchange it. The reason I mention battery % was that I had read somewhere that if the update was completed on a low battery that it could cause the issue that I experienced. They had one more in stock and allowed me to exchange. The next one I received was one with the serial number issue that would not even recognize there was an update available. I am now waiting on my third tablet to arrive but wandering if I should keep it. I hate to take it back seeing I got it for 349.00 after the 50.00 coupon but I dont see to many comments of people who are having no issues and are completely satisfied with the tablet. Please comment if its possible to have a prime that is functioning properly.
Click to expand...
Click to collapse
I love mine, it works BETTER after ICS and it's your own fault you got impatient and borked your first one. Us with working Primes don't come on here and *****.
We just watch everyone else and try to help when we can. Maybe it's karma that the second one didn't work...cuz you screwed up your first one.
So respect the equipment. Either way if you wait or don't, it's a nice tablet.
willowwave,
your probably right , I was very anxious to update because I've been using an Acer Iconia for a couple of months now and was really looking forward to the update. Has nothing to do with respect for the equipment, whatever that would mean, just didn't know it would cause an issue with the update. Really I'm not trying to *****, I've just read so much negative and not enough positive about the tablet. Thanks for your letting me know that yours is working perfectly. By the way, I do not believe in Karma, I would say its more likely providence.
willowave said:
I love mine, it works BETTER after ICS and it's your own fault you got impatient and borked your first one. Us with working Primes don't come on here and *****.
We just watch everyone else and try to help when we can. Maybe it's karma that the second one didn't work...cuz you screwed up your first one.
So respect the equipment. Either way if you wait or don't, it's a nice tablet.
Click to expand...
Click to collapse
It's not his fault that he got two units that wouldn't update correctly. While it's true that it's best practice to do upgrades either plugged into the mains or fully charged, if the tablet didn't actually run out of charge in the middle of the update I don't see how that could affect anything.
todds67 said:
willowwave,
your probably right , I was very anxious to update because I've been using an Acer Iconia for a couple of months now and was really looking forward to the update. Has nothing to do with respect for the equipment, whatever that would mean, just didn't know it would cause an issue with the update. Really I'm not trying to *****, I've just read so much negative and not enough positive about the tablet. Thanks for your letting me know that yours is working perfectly. By the way, I do not believe in Karma, I would say its more likely providence.
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Click to collapse
Todd don't listen to him you did nothing wrong I updated to ICS as soon as I got my new one from HHGrregg with 20% battery life and it works perfectly fine with no lockups something is different in some Primes making this happen we just don't know what that is until Asus owns up to it.
PrimeTimeBro, thats good to hear, I really want to keep the device but unfortunately I've received two bugged devices. Hope that the next one is solid.
I had no problems with my TP during or after ICS install. There are other problems - but they had nothing to do with the firmware update.
No problems here.....other than dropping off my desk and cracking the screen in 2 places.
DAMN IT ALL TO HELL!!!!!!
Not your fault.....you just got 2 bad ones. I updated mine at 20% and have had no issues. Just return it and get one that works.....350 is still a lot to pay for a tablet that can't be updated.
I have returned two as well. Both had screen issues. I am still hoping to get a good one. I ordered two just in case this time from best buy. If i get 4 bad tablets I'm not sure what I will do... I really wish another company had the nice matching docks. I suppose i would continue this until either best buy bans me from buying more or the tf700 is released and i start the process over.
Don't worry, you will get one. Just keep returning them if there is problems. Asus will not tighten qc if people keep problem tablets. I am sure they directly correlate the % they accept as defective during manufacture to the number of returns they get.
I've yet to notice any problems with mine caused by the update. The only problem is that GPS still doesn't work lol but I wasn't expecting it to be fixed either.
EDIT: Forgot to mention the GPS works with WiFi, stuffs, but I can't connect to any satellites. Nothing new lol.
Sent from my Transformer Prime TF201 using XDA Premium.
Evo_Shift said:
I have returned two as well. Both had screen issues. I am still hoping to get a good one. I ordered two just in case this time from best buy. If i get 4 bad tablets I'm not sure what I will do... I really wish another company had the nice matching docks. I suppose i would continue this until either best buy bans me from buying more or the tf700 is released and i start the process over.
Click to expand...
Click to collapse
Rofl this is classic I like your thinking
Fully Functional since day 1 with honeycomb. Still fully functional after ICS. WIFI is fine and GPS is shocking. Apart from a slight back light bleed in top right corner everything is great.
I feel sooo fortunate that i have a working Prime after reading pretty much every thread dedicated too faulty devices.
My name is Optimus Prime and I send this message..
one works great before and after the update. if you wanna read more about good devices, just read the Positive Transformer thread on General section.
Gotta admit, you're pretty nice and all, giving Asus so many chances.
I received a Champagne gold unit from Amazon, charged the battery up, connected to my Wifi and got the ICS update notification.
It loaded with zero problems and I have had no problems with it since then.
I cannot say if my TP has GPS issues because I have no expectation of using GPS on a Wifi only product. (.02)
No probs here just had one reboot using some app cant remember what
Just got to get a good case and protector from uk
I did have a few lock ups and random reboots after ICS, but a factory rest took care of all that. No issues anymore.
i still havent updated my hhgregg to ICS due to some games not running correctly. one of which is dead space. Once i finish that then i will probably update and hope i dont run into any issues.
Sent from my Transformer Prime TF201 using Tapatalk
Just read through too many threads and now in a state of OVERLOAD! lol... Anyway, I just ordered my new transformer prime (2/11/12) and it should be here on Tuesday.
My question is, "Are the new Primes, that are rolling out now with 4.0 installed from factory, having all these issues with WiFi / Bluetooth and GPS"? All the posts i have read seam to be user upgrade issues.
Sorry if i am wrong and posted a duplicate thread. I am alllll frazzled now and was really looking forward to my $$$ Prime purchase
Thanks,
Lee
Most likely it will be the same for you, I hope not, but its not software related. Its hardware related causing the problems with the prime.
Ah man, what a huge bummer. So it's pretty much hit or miss? Some people getting lucky having no issues? I have read a few good posts (cant remember url, maybe here), that some market apps were causing system crashes like Google + and Google Maps. I guess those issues are not related to Wifi / GPS, but are causing system instability and such. Well, my plan will be to first use the tab as is for a while before installing anything. See how it runs bare bones, etc... I will rely heavily on Wifi... Is the Wifi issue only when paired with keyboard (BT), or all the time? I was so psyched for this thing, now bummin...
The WiFi issue is all the time for me. The WiFi never drops completely out it just doesn't do very good like the signal is about half of my cell phone that's why I don't like it. I can hardly get a signal upstairs it drops to 1 bar. I haven't even tried it paired but I do see it paid to DTVBluetooth I don't even know what it is, Probably my Samsung 51" 3D? matter of fact I'm about to Google that, you just reminded me of that. I got a lot of electronics in my man cave so it hard to tell what DTVBluetooth is? I was going to check into this before but forgot.
3.2.1
well mine came with honeycomb and after reading many boos about upgraded problems i'm half sorry to say that i wish mine came with ics already on it, though if that were the case it'd have been a different model and might have had worse issues than a non working gps only.
i can happily sacrifice working gps for the ability to say everything else i've tested works very well.
drvsbsm said:
I haven't even tried it paired but I do see it paid to DTVBluetooth I don't even know what it is, Probably my Samsung 51" 3D? matter of fact I'm about to Google that, you just reminded me of that. I got a lot of electronics in my man cave so it hard to tell what DTVBluetooth is? I was going to check into this before but forgot.
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Click to collapse
Let me know how you made out with this.
Thanks for the replys, i will keep you posted. Tab should be here tomorrow...
slight thread hijack. My wife is going to new York (live in Edinburgh) in a month and was thinking of getting her to get me an ATP. Is there any reason not to have a US prime in the UK?
Sent from my HTC Desire HD using XDA App
Not sure, but i would definitely look into the UK receiving an unlocked boot loader in the near future. I cant remember where I saw it on the net, but def. did. That's the word, and if it's true, do NOT buy one from N.Y. Wait for the unlocked boot L.
Newer Prime's should have better QC and less issues per unit produced but in the end based on my experiences here. Also note well that they're not going to change the entire tablet.
At the idea of a US Prime in the UK....my US model has English (United Kingdom) available in the Language & Input settings so I think it should work fine, as long as you get a UK dock instead of an American one. Not sure how it would impact firmware updates though but should be fine if you don't mind whatever has already come across for people with update issues.
Sent from my Transformer Prime TF201 using Tapatalk
I bought my tablet about two weeks ago at best buy and I'm happy to report no issues with my tablet. The build of it was good. No light bleeding unless you press down hard where the lights are on the side and I have not seen a WiFi issue yet.
Over all, I've been happy with my tablet and I didn't even know it had issues till I started reading the Transformer prime section for this tablet on XDA. +1 for the TP.
I got my Prime on 2/8 from Best Buy. I didn't take any OTA's until I rooted using Viper's tool. After rooting, I updated to ICS. I have had no issues with wifi. I get signal and it doesn't drop for me. Haven't tried GPS but I am not all that concerned about it. Just waiting for the bootloader to be unlocked and custom roms to come out!
I can't seem to find anyone who has these in stock via local B&M retailers nor online. Guess the price to be paid for being popular is inability to keep pace with demand.
Timberline said:
I can't seem to find anyone who has these in stock via local B&M retailers nor online. Guess the price to be paid for being popular is inability to keep pace with demand.
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Click to collapse
OfficeDepot appears to have the Transformer Prime in stock.
http://www.officedepot.com/a/products/906853/ASUS-Eee-Pad-Transformer-Prime-TF201/
If you order it, I would suggest you pick up a 2nd charger as well and save on shipping.
http://www.officedepot.com/a/products/768723/ASUS-Power-Adapter-For-Eee-Pad/
I ordered mine from Office depot. Got it in about a week with standard shipping. However, I am heavily considering sending mine back. There are spongy spots on the edges of my tablet on all four sides.
Also, they pack HORRIBLY... I received my tablet in a manila envelope with only one side bubble wrapped. The Envelope was beaten to heck and back and my box was pretty badly beaten up as well. Not sure if that may have been the cause of the sponyness on the screen or if tons of other people are noticing that as well.
Otherwise, I have not had a problem with ANY other part of my tablet. Wifi is strong and the ICS update went perfectly.
I have ordered from Office Depot multiple times and I haven't had any problems. I didn't order my tablet (got it from Bestbuy) but I have ordered a bunch of accessories and such and they all came reasonably well packed.
Received my new Prime today 2/13. My second one. It's a C1, came with HC and as soon as I logged on to my network it wanted to update. I let it and it did one update and showed ICS 4.03 build 9.4.2.13. So apparently they've rolled all the updates into one for new devices. Then I got the small camera update and that was all. I'm letting it charge and am almost afraid to go into another room to test the wifi.
Thanks, but did check OD and they're showing out of stock.
Interesting - NewEgg had been listing it as "out of stock" but is now marked as discontinued or specifically "Deactivated. This item is currently out of stock and it may or may not be restocked."
bought mine a month ago, came with HC, upgraded right out of the box to ICS and my wifi and blue tooth work great. GPS is spotty, but only tested once as i dont use it for that. I stream HD videos over wifi while using bluetooth headphones all the time and have not once had an issue.
Well, got mine today from BB. The order took a week. Rep said they had a shipment coming in anyway. When i picked it up this morning, i asked how many they had and she said, "None now", lol. Some shipment! Just mine... Anyway, right out of the box the firmware update started. I didn't run it yet, guess im a little nervous. So far the tablet is super sweet! Glad to report, no issues at all
Lfnsr, I didn't know we could root and still update OTA..? That's awesome man. what's the deal with that? I must have been left in the dark the past year. My only experience with Android in general is with my Droid X. Of course i had that thing tweaked, so i do have some exp. Any info you have pertaining to TP, rooting, updating etc... would be greatly appreciated.
Bgm307, How is everything since the ICS update? Honeycomb is running so good, i'm afraid to update....?
Thanks everyone for the info. I was really upset waiting for my TP after reading all the negativity here on XDA. I hope some of you reply about ICS. I'm itchin to run it, lol...
ldtush said:
Bgm307, How is everything since the ICS update? Honeycomb is running so good, i'm afraid to update....?
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Click to collapse
It's great actually. Like I said earlier, it went straight to ICS 4.03 build 9.4.2.13. No glitches, no crashes, no battery problems. Put it to sleep last night at 62% battery. This morning, 6 hours later I'm at 61%.
I just can't make myself walk into another room and test the wifi. Guess I have to do that this morning.
Well...... I was lucky enough to get my hands on "another" Prime today at my local Gamestop, C2 serial which is the newest ive seen. They had only 2 in stock. This is my 3rd Prime btw. My previous was a C1. My C1 worked fairly well aside from the GPS which i got nada. My Prime before the C1 did pick up a few Sats with GPS after about 30 secs, but nothing special. And some reboots here and there of course on all previous serials of mine. I ended up returning my C1 the other night & sold my keyboard dock to a lucky guy on Craigslist.
Well.... It took less than 24hrs to have withdraw . Using my Samsung series 9 ultrabook was just not the same, seemed like... well just a laptop lol. Even though the Prime is not a laptop it just seems to add so much more value for the price in my book. Unless you need it for work then a laptop would prob be a logical choice. Anyway my GF said she even knew id be hunting one down in a few days hahaha. It must be a sickness
So i picked it up today and the cool thing is the ones from GameStop come with about $20 bucks worth of free games! Shadow Gun, Sonic CD, Riptide, Monster Madness, Sleepy Jack and a few others.
So to the good stuff! I tried to let the rush settle and let it stay in the plastic for a few hours. Couldn't resist, ripped it open. First things downloaded were Wifi Anyalyzer, Speed test & GPS test. And i am very very happy so far.
"WIFI"-in my living room is just as good as in my office where the router is. Speed test is showing almost similar results. Compared to before with my others i would get inconsistent speeds & usually half the speed while in my Living Room.
"GPS"- Whoa, now this will require further testing but... It picks up 9-12 Sats in about 10 secs! And always locks onto about 8 of them with really good accuracy. This is tested inside in my living room. Tried this at least 10 times with similar results. Its working almost too good currently, sketchy scratching my head sketchy lol! I will test it in my truck when i go to pick up my GF at 4pm today. I am not one for really caring if the GPS works or not but testing it on the Prime almost seems like a must for some reason. If you are in the group of people who have had two Primes or more lol.
I have a C2 serial as stated. Still says "GPS" on the box and was still shipped with HC. I have not upgraded yet. But man i am happy again. I haven't given up on the Prime yet.
"SCREEN BLEED" As far as screen bleed. Good way to check is in a dark room on the boot screen. It has minor, very minor light peaking through by the bottom. But honestly i think its about as good as its gonna get. Not anything you would notice unless you were looking for it really really hard.
Just to add icing on the cake i went over to my local HHGregg by my mall just to see if they had any keyboard docks for the hell of it. Low and behold they had one! Even though it said sold out online. Got if for $143 bucks too! They also had one Prime in stock. Didn't ask the serial though. So for those of you braves multiple return'ers it might be worth it to give the C2 a shot.
VERY VERY HAPPY TP OWNER " AT THE MOMENT"
Let us know if you have the same results after ICS and all the f/w updates.
Happy to see an example of a TFP operating as advertised.
Will do! I'm going for the gold and gonna update to ICS right away. Soon as i get home after picking my GF up in about a half hour i will do the famous OTA update.
I am gonna test out the GPS as well while in car. Its a bit surreal, even though my other Primes worked fairly well. Never this good, i wasn't expecting the GPS to work but hey i'm not complaining.
Now i am sure once i upgrade to ICS there will be a few hiccups being its software related. But for now ive never been happy since i got my first Prime before i was unaware of the lingering problems on some of them.
I didn't give up!
A side note my other Primes didn't come with all these "Free" games that i was gonna pay for. Double win for me today so far!
my C2XX had no GPS, light bleed, and wifi was working, but not great.
No software freezes, random boots .11 in Europe..
Glad yours working.. Hoping for a replacement soon
I thought I saw a post explaining that ASUS has not changed anything in the manufacturing process as of yet...so the C2 would essentially be the same as the C1; luck of the draw.
soulctcher said:
I thought I saw a post explaining that ASUS has not changed anything in the manufacturing process as of yet...so the C2 would essentially be the same as the C1; luck of the draw.
Click to expand...
Click to collapse
That's correct. No difference in hardware, yet, between any of the series. BOKAS, C1, C2 all the same.
Vcolassi said:
Will do! I'm going for the gold and gonna update to ICS right away. Soon as i get home after picking my GF up in about a half hour i will do the famous OTA update.
I am gonna test out the GPS as well while in car. Its a bit surreal, even though my other Primes worked fairly well. Never this good, i wasn't expecting the GPS to work but hey i'm not complaining.
Now i am sure once i upgrade to ICS there will be a few hiccups being its software related. But for now ive never been happy since i got my first Prime before i was unaware of the lingering problems on some of them.
I didn't give up!
A side note my other Primes didn't come with all these "Free" games that i was gonna pay for. Double win for me today so far!
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Click to collapse
well assuming yours is working perfectly - please somehow just tell ASUS to make them all like yours I wanted to buy one since november but becuase of these problems I'm just without a tablet as at the time being nothing comes close to a properly working TFP.
Good to hear your C2 is working good. However, some with C2 serials are still reporting problems. I do want to buy another prime. But I think I will wait for C3 serials or longer. Soon as we get more owners with positive feedback from future versions. Of course first thing I would want to do is open one up to see what kind of changes they have made to the hardware.
Are you able to run Sonic CD on your prime? I think I downloaded that game upon first receiving my Prime back in January and I had to cancel the install and refund my money because it took forever to install. I had noticed then the game was getting a lot of low star ratings on the Android market from others experiencing problems with getting the game to work.
Agreed, luck of the draw.
Picked up a C2 from Gamestop on Friday, its my third one. Previous ones had GPS/WiFi issues, and one had screen bleed.
On the new C2 the GPS is working great!!! WiFi is also working great and no screen bleed!
Also agreed that it is luck of the draw. A quick update on the GPS i wasn't able to use it much being i was on the run and my battery was about to die being it was out of the box fresh with only a 5% charge.
But the few minutes i was able to test it in a "moving" vehicle i was getting 2-5 Sats in view, but zero being "in use"
Again this is on the out of the box with no GPS or Wifi OTA. I am doing that now as we speak.
As far as someone asking about the installation of Sonic CD. It is taking alot of time to download for some reason. I currently have it downloading for 5 mins and its only on file 3 of 8 at 28%. "EDIT" I let it finish and it does currently work on my Prime on HC. I will let you know if it does with ICS.
I will let you know how my C2 is after the ICS upgrade.
In the mean time who's got a C3? Kidding lol
Vcolassi said:
Well...... I was lucky enough to get my hands on "another" Prime today at my local Gamestop, C2 serial which is the newest ive seen. They had only 2 in stock. This is my 3rd Prime btw. My previous was a C1. My C1 worked fairly well aside from the GPS which i got nada. My Prime before the C1 did pick up a few Sats with GPS after about 30 secs, but nothing special. And some reboots here and there of course on all previous serials of mine. I ended up returning my C1 the other night & sold my keyboard dock to a lucky guy on Craigslist.
Well.... It took less than 24hrs to have withdraw . Using my Samsung series 9 ultrabook was just not the same, seemed like... well just a laptop lol. Even though the Prime is not a laptop it just seems to add so much more value for the price in my book. Unless you need it for work then a laptop would prob be a logical choice. Anyway my GF said she even knew id be hunting one down in a few days hahaha. It must be a sickness
So i picked it up today and the cool thing is the ones from GameStop come with about $20 bucks worth of free games! Shadow Gun, Sonic CD, Riptide, Monster Madness, Sleepy Jack and a few others.
So to the good stuff! I tried to let the rush settle and let it stay in the plastic for a few hours. Couldn't resist, ripped it open. First things downloaded were Wifi Anyalyzer, Speed test & GPS test. And i am very very happy so far.
"WIFI"-in my living room is just as good as in my office where the router is. Speed test is showing almost similar results. Compared to before with my others i would get inconsistent speeds & usually half the speed while in my Living Room.
"GPS"- Whoa, now this will require further testing but... It picks up 9-12 Sats in about 10 secs! And always locks onto about 8 of them with really good accuracy. This is tested inside in my living room. Tried this at least 10 times with similar results. Its working almost too good currently, sketchy scratching my head sketchy lol! I will test it in my truck when i go to pick up my GF at 4pm today. I am not one for really caring if the GPS works or not but testing it on the Prime almost seems like a must for some reason. If you are in the group of people who have had two Primes or more lol.
I have a C2 serial as stated. Still says "GPS" on the box and was still shipped with HC. I have not upgraded yet. But man i am happy again. I haven't given up on the Prime yet.
"SCREEN BLEED" As far as screen bleed. Good way to check is in a dark room on the boot screen. It has minor, very minor light peaking through by the bottom. But honestly i think its about as good as its gonna get. Not anything you would notice unless you were looking for it really really hard.
Just to add icing on the cake i went over to my local HHGregg by my mall just to see if they had any keyboard docks for the hell of it. Low and behold they had one! Even though it said sold out online. Got if for $143 bucks too! They also had one Prime in stock. Didn't ask the serial though. So for those of you braves multiple return'ers it might be worth it to give the C2 a shot.
VERY VERY HAPPY TP OWNER " AT THE MOMENT"
Click to expand...
Click to collapse
I got my TP (C2 Serial #) from Gamestop last week as well... everything has been working perfectly! Have you upgraded to ICS yet?
I have to think that these serials do not mean a thing honestly. I have only owned one TF Prime...the current one I own right now. It is a C1 serial, and I have never had issues with the wifi and my GPS works pretty solidly outside. Indoors the GPS does not work, but the thing is that neither does my Garmin! I think it is all about where you are located AND what type of dwelling you reside in.
It may just *seem* it is better (aka: placebo effect)
Info about C2OK***
I bought a C2OK*** in New York last week.
It had HC and updated via OTA to .14 (in New York)
Back to Germany WIFI was not working at all !
Flashed DE.11 and WIFI is fine and nearly (or exactly) same as my Galaxy S.
GPS is not working (only sometimes a few birds but no In Use)
WIFI + BT (Youtube + BT headphones) causes dramatic fallouts and finally stop of streaming
(Just as an Info)
Interesting. Watching this for updates on c2s.
So far the C2's have the same hit or miss factor as all of them. Doesn't seem to be anything to write home about.
Mine is crap. Screen not stuck on properly, 5 reboots in 3h, WiFi slower than previous 4 (yes, 4, I'm on the 5th prime now). Lightbleed, which is made worse by the fact that glass moves about. So there you go. Same QA issues as with previous models.
Sent throught the wormhole from my CoinInserted Sensation OG.
Doesn't that just mean when it was manufactured? I doubt anything changed.
IMO until supply surpasses demand Asus will never be able to really produce or QA them as well since they are being rushed out the door so quickly.
I agree hit or miss. I have a C2 and must say everything works great so far. This is my second one from gamestop.
First off, I think it's an awesome tablet, nice screen, damn quick, and custom rom running, it's great BUT as we know wifi/gps issues. I'm not jumping ship to the iPad because personally I think i'll probably end drowning than be saved, but let's not turn into ipad vs prime and whatnot.
I pretty much have 1 day left to return the prime to the store and I'm not 100% sure what to do, although I feel like I'll probably end up sticking with it as I'm not entirely convinced the TF700 will be that huge of a difference.
GPS: Nonexistent, couldn't get a lock at all:
Bluetooth: I tried sending some photos from my nexus while streaming pandora on the prime and it seemed ok but when accessing a page on tapatalk it felt like it was slower. I don't have a bluetooth mouse, or headset to test it better.
WiFi
I'm not exactly sure if my tablet is suffering from the WiFi weakness.
Here is the scenario:
I have two ap's at home on 2 different channels. One on first floor and one in basement.
I was pretty much right in the middle of them and I ran WiFi analyzer on both my galaxy nexus and the prime and to my surprise both had very similar dbm and both had very similar speed test results.
My galaxy nexus was averaging at about -80 dbm
My prime was averaging at about -70 dbm or so.....
My laptop was no surprise better.
BUT at work:
I'm using a tenants AP, it's a bit strange. (I work as security and yes they gave me permission and the key to use it)
Galaxy Nexus will average at about -89 dbm and it will have enough WiFi bars showing in blue and i will be able to use the connection and browse around.
Prime will average at about -80 dbm but it will not catch a connection for me to browse, the first and/or second bar will either stay gray or it will just drop the connection completely.
Meanwhile my laptop is fine. There is an occasional drop of connection on both nexus and laptop but I feel like the AP is to blame.
But then why isn't the prime getting a lock enough for me to browse even though dbm is better?
Any ideas? Is this a keeper?
Down the road I'm planning to get a dock for it aswell but not sure any issue would really affect my experience there.
Just return it if you are unsure then if you have regrets you can buy another
Sent from my PG86100 using Tapatalk
Return it! This thing is just a ticking time bomb, and all Asus does is say hang in there, a fix is coming, meanwhile your 30 days are up in smoke and you have no choice but to keep it.
I wouldn't feel this way if the first Prime I bought didn't have a washed out screen along with all the other defects. Upon contacting Asus they basically told me to return it, so I did. I got a C2O model, champaign color, 64gb. It had gorgeous, vibrant colors, no light bleed, GPS that worked somewhat, wifi that was acceptable but still had the wifi/bluetooth problem.
Eight days later I was at a Chicago Rush game so my daughter could get her Spirit award for cheer. I was sitting in my seat, wiped my screen off because I wanted to record the event and noticed when the light shined on my screen what looked like very fine scratches on the black bezel. Upon further examination I noticed if I rotated my prime the scratches had a rainbow effect. In my head I went OH NO!, I am a jeweler and know what rainbow flash means, stress cracks.
This occurs all the time in gemstones, they get stressed during cutting or mining and the stress can get much worse or break, and thats whats happening to a lot of peoples Primes, while docked. Stress is causing their screens to break, which Asus chalks up to user abuse, BS. I treat my "Toys" with care, I don't have a lot of money to blow on thi stuff so it needs to last. I sold my First gen Ipad a month ago to help pay for this thing.
Good luck in whatever you decide, I know I loved my Prime but, man, I would be pissed at myself for seeing all the warning signs and not taking heed.
I'd return this one. Gary says something is coming in a couple of weeks....repair parts are arriving at ASUS....
I'd give ASUS about a month, first to see what the surprise is, and to give ASUS a chance to get any "changes" into inventory. Then buy your new one.
If you saw nothing truly wrong with your unit just keep it. I've had mines since 12/22 and had no issues at all. One of the first ones. All it took was my 1 purchase to get a great unit. Nothing will be better on Android or comparable till around end of June at the earliest.
demandarin said:
If you saw nothing truly wrong with your unit just keep it. I've had mines since 12/22 and had no issues at all. One of the first ones. All it took was my 1 purchase to get a great unit. Nothing will be better on Android or comparable till around end of June at the earliest.
Click to expand...
Click to collapse
I have also had mine since christmas (BCOKAS serial) and honestly.. I have had nothing to complain about. It has gotten wifi everywhere I have wanted it to, the gps is there when I am outside (not that id ever use my tablet for gps), and the screen is b-e-a-utiful and SUPER bright. I bought the keyboard dock to go along with it, and the battery life is outstanding. I can use this baby all day and still have some battery life left when I go to bed.
In the end, though, it comes down to personal preference. ASUS has made a statement that there are repair parts coming... so worst comes to worse you can send it in to them.
Return it.
Either for exchange where hopefully you will get an additional amount of time to play with it and decide, or for cash.
If for cash you may have to wait a while for another to show up if you decide you can't live without it, or you can buy something less stressful.
I have finally decided that without the right software and ability to take handwritten notes properly that I don't care how cool, amazing and sexy the hardware is (and oh boy is it gorgeous hardware, especially with (then without, then with, etc) the keyboard dock. It just doesn't work regarding my use cases and specific needs.
Damn shame.
I can't say I didn't expect these responses. But ill admit it's a rough choice. If asus gets new parts I'm hoping they won't their customers in the dark.
I was quite shocked at the results from wifi range on phone and tablet and I think I'm kind of lucky.
Mine is a C10K serial. I'm not exactly how top notch the wifi is suppose to be so I don't have much to compare to but when comparing to my phone that gets great wifi reception, results are almost identical which simply makes me believe its fine.
If the screen cracks, well I bought warranty for a reason. Ultimate decision will probably be tomorrow morning and ill see how I feel when I pick it up
You're running a custom rom, so you unlocked the bootloader, voided warranty.
Are you sure returning the Prime is actually still an option?
Sent from my Transformer Prime TF201 using XDA
YoMarK said:
You're running a custom rom, so you unlocked the bootloader, voided warranty.
Are you sure returning the Prime is actually still an option?
Sent from my Transformer Prime TF201 using XDA
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Let me ask you if they'll know or check :-D
I never noticed a problem with the TFP WiFi when I had one. Granted, I wasn't comparing side by side with another device - I was just using the TFP, and WiFI signal never bothered me.
Totally ignoring the comparison with your Nexus, does the WiFi connection cause you trouble? If so, return it. If not, keep it and enjoy.
Coderedpl said:
Let me ask you if they'll know or check :-D
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I've heard that the serial number is uploaded to them when you unlock.
robertg9 said:
I've heard that the serial number is uploaded to them when you unlock.
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Yea it is, but i registered it, and ended up not liking it later
Coderedpl said:
Yea it is, but i registered it, and ended up not liking it later
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Not sure what you mean by this. When you unlock, your serial number gets marked in their system and your warranty is forever lost.
h3ckman said:
Not sure what you mean by this. When you unlock, your serial number gets marked in their system and your warranty is forever lost.
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The serial number is for that specific tablet. If i return it to the store, and the store accepts. It is no longer my concern as they accepted it in the way it was.
If i decided to get another one, new serial.
If i keep it and it gets damaged somehow, and i get warranty replacement = new serial.
see what i mean?
Coderedpl said:
The serial number is for that specific tablet. If i return it to the store, and the store accepts. It is no longer my concern as they accepted it in the way it was.
If i decided to get another one, new serial.
If i keep it and it gets damaged somehow, and i get warranty replacement = new serial.
see what i mean?
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Oh yeah. For some reason I was thinking you would be sending it to ASUS. My apologies. Yeah, the store will have no idea.
h3ckman said:
Oh yeah. For some reason I was thinking you would be sending it to ASUS. My apologies. Yeah, the store will have no idea.
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Last day tomorrow.....I still don't know, was on hold for 30 minutes with asus and nobody ever answered, will try again tomorrow.
I finally got one on number 6 that gets good WiFi I'm not letting this go but Bluetooth does drop WiFi down from 18mb/s same room as router Bluetooth takes it down to 3-4mb/s. So I go from 18mb/s down to 3 or 4mb/s with Bluetooth. I don't use Bluetooth that much though.