Dear ppl,
Will rooting void my SAMSUNG warranty for the SGS2? Is there any official document where I can find this?
Thanks in advantage!
Sent from my SAMSUNG-SGH-I897 using XDA App
JigsterNL said:
Dear ppl,
Will rooting void my SAMSUNG warranty for the SGS2? Is there any official document where I can find this?
Thanks in advantage!
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Yes. Info beneath my signature with the scrolling red thing
Sent from my SGH-I777 using xda premium
JigsterNL said:
Dear ppl,
Will rooting void my SAMSUNG warranty for the SGS2? Is there any official document where I can find this?
Thanks in advantage!
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Official yes, but if you flash back to stock and wipe the flash counter they wont be able to tell.
here in the uk i dont think they could legally stop warranty for a hardware defect like a bad screen or speaker etc because the phone had root in place :-/
this is dodgy ground but why would / should a software mod stop warranty on hardware components that have failed when the root has nothing to do with them
but officially yes rooting voids warranty
keep a stock/unrooted cwm backup on your memory card and you can always flash back in an emergency
buxz777 said:
here in the uk i dont think they could legally stop warranty for a hardware defect like a bad screen or speaker etc because the phone had root in place :-/
Yes and No Samsung can void warranty as its in the T&C .
The seller who is responsible for the phone can also void warranty as Samsung warrant the phone to them .
One Samsung have sent out to all service a reminder to look for evidence of rooting and two they even install a custom rom counter .
Its not against SOGA to have such conditions on warranty .
Hardware well yes it can be argued but the user would have to prove that the hardware was faulty with an independent engineers report .That would then be rejected once more by Samsung as not Samsung firmware on the phone . User then has to go through the courts .
Will a service centre notice or bother that i have non standard firmware often not but enough posts on XDA to suggest a number do and if it goes back to Samsung its definitely rejected .Hence the reason some pay for a JTAG machine repair .
Enough evidence to suggest that it is stupid not to take steps to be able to return your phone to a condition where it will be accepted under warranty .
jje
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Related
Hi.
It is known that you can use an USB Jig to get into download mode and reset the counter for custom-rom flashing which is used to keep track whether we did something that voids the warranty.
In the below thread post I found mention that there might be another counter that counts the number of times this counter has been reset:
http://forum.xda-developers.com/showpost.php?p=14284729&postcount=13
Does such a counter really exist?
If so, might Samsung use it to deny warranty?
If it exists, is there a way to also reset that counter?
Thanx in advance!
Does such a counter really exist?
Possible
If so, might Samsung use it to deny warranty?
Maybe
If it exists, is there a way to also reset that counter?
No
Work in progress .
jje
why not ask on that thread then?
I now did here. Also sent a message to Chainfire..
Lets hope on some update...
Where does this rumor come from about such a counter?
If it exists, the USB JIG may not help with warranty at all...
Noone interested in this?
Anyone have an idea how the changes are on such a second counter and if Samsung might use it to deny warranty?
I already got an USB Jig but still worried to use it..
Also, when rooting - can I make up a backup of my kernal to restore it after rooting so the Warning triangle goes away (if so, how?) or are there zip files to write with CWM of the stock KE7 kernel already?
Hironimo said:
Noone interested in this?
Also, when rooting - can I make up a backup of my kernal to restore it after rooting so the Warning triangle goes away (if so, how?) or are there zip files to write with CWM of the stock KE7 kernel already?
Read the post it has it all covered .
http://forum.xda-developers.com/showthread.php?t=1103399
jje
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I searched... Had to look more closely since in the first few pages nothing about flashing original kernal was mentioned...
I finally found a thread that explains this clearer and has original kernels:
http://forum.xda-developers.com/showthread.php?t=1075278
It would still be nice to find out if the mentioned second counter exists or not...
It was either chainfire or supercurio (cant remember which) who said there was an internal counter. Not might be, was. I do remember their post being on using a jig to reset the visible counter in one of the threads. I was not able to pull it on a search either.
We won't really know if samsung will look at this hidden counter that has yet to be found....
From what I know there is believed to be a hidden counter based on some code that seems to point to it, however the counter itself has not been found hence why we have no way yet to reset it.
Samsung may choose to ignore this when warranties are considered, for all we know they might ignore the ODIN counter too, but its unlikely.
Anybody sent a SGS2 back to Samsung after a reset with an USB JIG?
Just worried about my warranty.
+1 There are several of us in the AT&T SGSII forums that are wondering the exact same thing.
LittleSamson said:
Anybody sent a SGS2 back to Samsung after a reset with an USB JIG?
Just worried about my warranty.
Click to expand...
Click to collapse
I have and there were no issues.
Sent from my GT-I9100 using XDA App
Oh for crying out loud! THERE IS NO HIDDEN COUNTER!
Intratech said:
Oh for crying out loud! THERE IS NO HIDDEN COUNTER!
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It was never proven to exist, but it was referenced in code. There is a valid reason to be cautious with a $600 device.
Shafty said:
I have and there were no issues.
Sent from my GT-I9100 using XDA App
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Thanks man! Let the rooting commence
I've heard there's a secret band on ninjas that attack you at night once your flash count reaches 500.
Rumour is that they dispose of you without a trace so there is no evidence that they actually exist at all.
Can anyone tell me if they do exist.
I once saw those ninjas in person, but I was able to run away.
Sent from my GT-I9100 using XDA App
chiefroastbeef said:
I once saw those ninjas in person, but I was able to run away.
Sent from my GT-I9100 using XDA App
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That sir, is a lie
chiefroastbeef said:
I once saw those ninjas in person, but I was able to run away.
Sent from my GT-I9100 using XDA App
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cobhc said:
That sir, is a lie
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No it's not i seen him running away from them....that man can run !!
Question: If the phone were to sudenly accidently go into the microwave for a split second after the magnatron warms up of course with the li.ion battery removed, it wouldnt matter if the phone was rooted or not it doesnt work and its hardware related, problem solved. Unless the have a microwave counter
As my hidden rom count was at 498 I followed the ninjas chasing the poster above and when no one was looking disposed of them.
For legal reasons I canty give you any more details, however if they should rise from the dead and come after you when your hidden rom count hits 500 then the safety phrase is 'CurioCT says this is all bull****' : D
Sent from my GT-I9100 using XDA App
I have been told by a friend who had a look at my phone as it will not switch on after I tried to root the phone.
I have been told that I put on the wrong OS on the phone & it has messed up the battery partition, so the phone thinks it has low battery power, thus will not switch on.
Is there anything I can do about this by unblocking it & if I can, could anyone tell me how to do it?
Thanks.
Thanks, you made me laugh (I genuinely laughed out loud reading your post, sorry).
No, you've broken your phone.
For this thing PM a developer they would be the right people to help I out
Sent from my GT-I9100 using XDA
Charge the battery in a separate outlet for some time, try booting into download mode, if by chance you get it then you are saved. Just download any official ics roms and flash it via odin
bil82pak said:
For this thing PM a developer they would be the right people to help I out
Sent from my GT-I9100 using XDA
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This is terrible advice...
Sounds like you are suggesting that he PM a random dev for help when it appears like he flashed a firmware meant for a different phone.
Most of the time this happens, and the phone no longer boots AT ALL (as mentioned by the OP), then no one here is going to be able to help. It will usually require Jtag repair.
U really think u at smarter than three developers than help the poor lad out.rather than pointing on others u should have enough knowledge to help others out......
Sent from my GT-I9100 using XDA
bil82pak said:
U really think u at smarter than three developers than help the poor lad out.rather than pointing on others u should have enough knowledge to help others out......
Sent from my GT-I9100 using XDA
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PM to devs for such a problem is a good way to piss them off. And I did help. Are you that blind you don't see my suggestion?
bil82pak said:
U really think u at smarter than three developers than help the poor lad out.rather than pointing on others u should have enough knowledge to help others out......
Sent from my GT-I9100 using XDA
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You should read the XDA developers rules .
This is not a fix my phone forum .
jje
I think the easiest option for me is to return the phone to my mobile provider (which they want £150 to give me a totally new replacement handset), which I don't think is that bad really.
I don't have another device to charge the battery up on, but I'm still thinking that it will still tell me that it has a low battery to download when put in download mode (which is what it is doing at moment, even though battery is fully charged).
JJEgan said:
You should read the XDA developers rules .
This is not a fix my phone forum .
jje
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Developers don't get pissed of if ur problem is genuine and u really need help.and ur blind mind can't see what u did to the guys hope.u should atleast try to be supportive.even if u r impotent enough not to help anyone.I've never been let down by any developer whenever I've tried to contact them.........so just try something before posting junk
Sent from my GT-I9100 using XDA
bil82pak said:
Developers don't get pissed of if ur problem is genuine and u really need help.and ur blind mind can't see what u did to the guys hope.u should atleast try to be supportive.even if u r impotent enough not to help anyone.I've never been let down by any developer whenever I've tried to contact them.........so just try something before posting junk
Sent from my GT-I9100 using XDA
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You clearly weren't paying attention when it was said that no amount of help via this site would make a difference for the OP anyways. From his post, it sounds like he (or someone else) had flashed a firmware meant for a different device to his phone, and it now does not boot. That requires either Jtag repair or a motherboard replacement. Neither of which is possible over the internet.
And you seem to think this forum is some kind of tech support forum. Which, while people who are NOT paid are often kind enough to help out people who are having trouble with their devices, it is NOT. It is a developer's forum. Maybe you should give this a read.
AsgardFleet said:
I think the easiest option for me is to return the phone to my mobile provider (which they want £150 to give me a totally new replacement handset), which I don't think is that bad really.
I don't have another device to charge the battery up on, but I'm still thinking that it will still tell me that it has a low battery to download when put in download mode (which is what it is doing at moment, even though battery is fully charged).
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I thought Samsung offered two years RTB warranty on phones. Sale of goods act should protect you as well you may be liable for repair if no fault is found.
Check all this.
I am assuming from your currency that you are in the UK
Sent from my GT-I9100 using xda premium
tomj777 said:
I thought Samsung offered two years RTB warranty on phones. Sale of goods act should protect you as well you may be liable for repair if no fault is found.
Check all this.
I am assuming from your currency that you are in the UK
Sent from my GT-I9100 using xda premium
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Samsung offer a two year limited warranty .
Vendor usually twelve months warranty in the UK .
But as phone has been rooted all warranty null and void .
Flashing the wrong firmware likewise .
Custom rom the same custom rom counter above zero the same
So sales of goods act does not apply has phone has been modified by the user .
Custom rom root etc warranty voided see well posted letter to service centres from Samsung .
jje
Rooting the phone and flashing a custom ROM generally voids the warranty right? Is anyone worried about this? If we have an issue and flash back to stock before sending it in, will they know and deny warranty repair?
http://forum.xda-developers.com/showthread.php?t=1675325
thread moved
what warranty?
sent from my GummyROM'd Prime
Coreym said:
what warranty?
sent from my GummyROM'd Prime
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That thing that allows you to not have to pay another $700 if your phone develops a hardware issue
Also that linked thread doesnt have any concrete info
So I attempted so told my sister in laws phone and I flashed this ROM after flashing cmw and super user ..
http://forum.xda-developers.com/showthread.php?t=1820834
Once I hit reboot system after it said install complete..it turned off and can't even get it to download mode...any suggestions? Ive been rooting since the Nexus One and never had this happened to me... its mind blowing...
try using a usb jig. with it you will be able to get in to download mode . after that with odin you can take it to live
Are you sure you are on the I777 GS2?
Jess813 said:
So I attempted so told my sister in laws phone and I flashed this ROM after flashing cmw and super user ..
http://forum.xda-developers.com/showthread.php?t=1820834
Once I hit reboot system after it said install complete..it turned off and can't even get it to download mode...any suggestions? Ive been rooting since the Nexus One and never had this happened to me... its mind blowing...
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Yours is an error that people make fairly routinely. Since you are familiar with other phones, you think the same information applies to this phone, and then you don't take the time to read and verify your assumptions.
On the SGH-I777, ClockworkMod Recovery is built into the kernel, and therefore it is not recommended to use Rom Manager, or try to flash CWM separately. As you learned, that can be dangerous.
If you are unable to get any signs of life from the phone at all, then I would suggest you follow the advice above to use a USB jig first to see if that will get you into download mode.
If the phone shows any signs of life, let us know what.
EDIT: Or... if as the other thread implies, your sister's phone is SGH-I727, then ignore the above, and go look for help in the 727 forums.
killman2659 said:
Are you sure you are on the I777 GS2?
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Its the skyrocket LTE...
Jess813 said:
Its the skyrocket LTE...
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Why the hell do these slow rocket users keep finding our forum so fun to post in?
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
Funny part was he was told they were different in another thread
Sent from my SGH-I777
122ninjas said:
Funny part was he was told they were different in another thread
Sent from my SGH-I777
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Funny part is that I'm on the XDA app and I'm in the sky rocket forum.... So can you please direct me to the correct section?
Jess813 said:
Funny part is that I'm on the XDA app and I'm in the sky rocket forum.... So can you please direct me to the correct section?
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My 2 cents your ****ed you flashed a firmware for a phone that you don't have on another phone and if you took time to read settings and found device type it would give you SGH-#### that's the forum you should be in just because it says GALAXY S II doesn't mean it's your device
Transmission Terminated.
Dammit...u guys r right....ugh..such a rookie mistake
Jess813 said:
Dammit...u guys r right....ugh..such a rookie mistake
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Your lucky Samsung offers a 1 year free warranty on their devices contact them tell them it won't turn on it shows no life you've tried different batteries and charging cables and that it appears non-responsive and that att told you about the 1 year warranty yes you'll be without a phone for a week or so unless they are back to sending then out prior to getting back and hope that they don't see you ****ed the firmware
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Virus1x said:
Your lucky Samsung offers a 1 year free warranty on their devices contact them tell them it won't turn on it shows no life you've tried different batteries and charging cables and that it appears non-responsive and that att told you about the 1 year warranty yes you'll be without a phone for a week or so unless they are back to sending then out prior to getting back and hope that they don't see you ****ed the firmware
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I don't think that will work and I thought we learned from Moneyover we shouldn't screw over ATT for a mistake that the user made. It won't work cause he flashed a custom rom, superuser and cwm!
122ninjas said:
I don't think that will work and I thought we learned from Moneyover we shouldn't screw over ATT for a mistake that the user made. It won't work cause he flashed a custom rom, superuser and cwm!
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This isn't att its Samsung has absolutely nothing to do with att
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Virus1x said:
This isn't att its Samsung has absolutely nothing to do with att
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It's still committing fraud and moneyover did it twice, we do not condone that here
Sent from Team Pirate! Using Tapatalk 2
Nick281051 said:
It's still committing fraud and moneyover did it twice, we do not condone that here
Sent from Team Pirate! Using Tapatalk 2
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Hold up did I say commit fraud? No I didn't I said tell them the device is NON responsive which it is I didn't say lie about anything I simply said get a warranty replacement hope they don't notice it was flashed under no circumstances did I say commit fraud
Also before it's said I'm in the military and a firm believer the omitting the truth isn't the same as lying essentially if they don't ask you don't have to tell them or volunteer it same goes with anything in life if offered a great job that didn't run a background check and didn't ask would you tell them you have a felony? No you wouldn't volunteer that information unless they asked
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Nick281051 said:
It's still committing fraud and moneyover did it twice, we do not condone that here
Sent from Team Pirate! Using Tapatalk 2
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+1. He damaged the phone by doing something without understanding what he was doing. The phone is dead because of something he did, something that explicitly violates the warranty. Sending it in for warranty repair is committing fraud.
wgoldfarb said:
+1. He damaged the phone by doing something without understanding what he was doing. The phone is dead because of something he did, something that explicitly violates the warranty. Sending it in for warranty repair is committing fraud.
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Read my laundry list post above and technically it was deemed during the entire apple jailbreak fiasco that they can warranty a device not the firmware and that it's your device to do with what you want they may not cancel a warranty for changing software Samsung tried it to me and ended up sending me a new device 1 month after purchase because I knew the legalities and I read my TOS agreement he does have the right to send it in and Samsung will decide if the device is unrecoverable which he would be at fault or if it's a simple repair which they will warranty under user stupidity very few of you have called or spoken to Samsung let alone sent in for repair replacement so if you don't know what your talking about your best to step out of the thread as your only adding speculation at that point
SAMSUNG has apart of their TOS that says we will supply a warranty replacement for your device at our discretion and that they may reject a warranty claim if they accept said claim its not fraud under no circumstances do I condone or recommend fraud this is simply following their TOS if they ask if you flashed firmware I'd say be honest but it's your choice if they don't ask which they rarely do then they will run down list of things with you punch it and their warranty software will make a preliminary decision
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This really isn't complicated. If you mess with your phones, like we are,.it voids your warranty. Trying to get them to replace the phone when you're the one that messed it up is not cool. I mean we all know the risks here.
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
Phalanx7621 said:
This really isn't complicated. If you mess with your phones, like we are,.it voids your warranty. Trying to get them to replace the phone when you're the one that messed it up is not cool. I mean we all know the risks here.
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
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Thanks guys but I'm out of warranty and yea it was my stupid mistake but I am going to try to get a USB jig thingie and see if that works ..thanks for all your feedback.
Jess813 said:
Thanks guys but I'm out of warranty and yea it was my stupid mistake but I am going to try to get a USB jig thingie and see if that works ..thanks for all your feedback.
Click to expand...
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Gl. Happy flashing.
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
Hi, can someone from Roumania, if there are any users here on xda from my country, tell me if my warranty will be void if i unlock the bootloader using htcdev, i bought my phone from Vodafone Roumania, and so my phone is simlocked, and i tryed asking a lot of people and i still have no complete answer, furthermore i got many oposed answers from all those i have asked, i asked 3 persons from vodafone and they sayd: "yes, it will definitely void your warranty", "no, if you unlock the bootloader using the official method given by htc it will not void your warranty" and "i have no ideea what a bootloader is" (lol?) and 2 friends of mine asked directly at htc roumania and one of them got the answer: "no, by unlocking the bootloader using the htcdev method your warranty will not be void, but rooting and installing a custom rom will, and also your warranty will be void if you damage your phone by overclocking or other things" and my other friend got the answer: "yes, your warranty will be void, because you are modifying the software on the phone" so as you can see i have no ideea what to belive and what to do, and i really want to unlock the bootloader but i just got the phone and i want to be sure it is in no way hardware damaged allready before voiding my warranty?
In the EU you have 2 years warranty.as long as you don't damage the device. All you sign away when unlocking your bootloader is you can't come nagging if you have software errors.
Bottom line is you still have warranty on your hardware. You might get into discussions with your vendor and in the worst case need a lawyer to get your warranty.
Sent from my HTC One X+ using xda app-developers app
It will be cheaper to buy a new device than to get a lawyer =)))
Preaper said:
In the EU you have 2 years warranty.as long as you don't damage the device. All you sign away when unlocking your bootloader is you can't come nagging if you have software errors.
Bottom line is you still have warranty on your hardware. You might get into discussions with your vendor and in the worst case need a lawyer to get your warranty.
Sent from my HTC One X+ using xda app-developers app
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That is totally not true. The warranty forbids any kind of software or hardware modifications. So although the act of unlocking you bootloader does not void it. Rooting or flashing a custom rom does.
Sent from my HTC One X+ using Tapatalk 2
no it does not infect your warranty in germany.
we can go back to stock if warranty or repair necessesary. so is not important
after return from repair center, all my phones are unlocked/relocked and replaced with stock rom.
AndroHero said:
That is totally not true. The warranty forbids any kind of software or hardware modifications. So although the act of unlocking you bootloader does not void it. Rooting or flashing a custom rom does.
Sent from my HTC One X+ using Tapatalk 2
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I don't know if that is true. Anyhow, I'm talking about European law, which transcends any warranty.
---------- Post added at 11:55 PM ---------- Previous post was at 11:47 PM ----------
Synoptex said:
It will be cheaper to buy a new device than to get a lawyer =)))
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Which is why I have legal insurance