Otterbox - Asus Eee Pad Transformer Prime

If you're a fn of Otterbox email and ask them if they plan to make a case for the device. If enough requests come in they may start to manufacture a case for it!

I hate to burst your bubble but it doesn't work that way. I do the electrical for this company and know the owner of the company. Tablet cases are only made based on the demand. How do I know this? Well, I sat down with the owner and their engineer on this issue. I had even asked why they didn't make the case for the prime. Multiple reasons, first and foremost, companies rarely will offer the device in advance so that OB will make the case as the device is released(Apple hates the fact that OB makes a case, why? because it hurts apples sales for their own cases). Secondly, and most important, OB must establish a contract with the manufacturer or supplier in order to make the case. Once this is done, the case is then tested against weather or not it will sell and also if there is a market for that specific device. My response to that, "but there is". OB's response, it is dependent on weather or not the manufacturer will issue an order or if OB will get a sales request from a supplier, like best buy or amazon.
So in short, emailing customer support is a waste of your time. I know a few of their agents and most of the time those requests are reviewed however nothing can be done without an order.

Big issue I think is that tablets just don't get the same case backing as phones do. (excluding the iPad, which is very well supported by accessory makes, but then again, there's only one model every so long.) If more companies like Trident, Griffon, etc. put more focus on other tablets we'd easily see something similar to, if not an OtterBox, but they seem to think (and unfortunately are sort of correct) that there's more money to be made on the iPad than other tablets. I would love any rugged solution for my prime, Gum Drop, OB, Trident, I really don't care.

First off, not the utility guy bud...I've done his work back when they had some ugly cases. Second, I could care less if you believed me. I doubt Curt cares weather his company makes one for you or not. Last I checked, he does just fine without making a case for every device. I'll let him know though when I see him in the morning. After all, his office is on the third floor. Which is where my meeting is tomorrow.
And since the OP is the person that asked, and wasn't being a ****...send me a pm and I'll see if I can at least get you a free case for a phone...just send me your phone details.
I'll mention it to him again about the prime case.
Sent from my MoPho using XDA Premium.

Isn't the gumdrop cases like an otterbox type design? Wonder if they have something in the works.
Sent from my Transformer Prime TF201 using Tapatalk

I emailed them a few weeks ago and got his reply:
Robbie,
Thanks for being a Otter Fan!
Thank you for your interest in our product, unfortunately, we do not have any information if this particular case will be made at this time. It is something that has been requested. I have put in a product suggestion on your behalf, and recommend keeping an eye on our website, as well as, becoming a fan of ours on Facebook. It will have the most up to date information on any new releases that we may have. Please let me know if you have any further questions.
Thanks,
Andrea Sturgeon
Customer Service Representative
P: (888)695-8820
[email protected]
www.otterbox.com
We've Got Technology Covered
Be an OtterBox fan on Facebook: http://www.facebook.com/OtterBox
Follow OtterBox on Twitter: http://www.twitter.com/OtterBox
Doesn't it sound like if we get enough suggestions, that they would make it?

I received this.
Hi,
Thank you for your interest in our product, unfortunately, we do not have any information if this particular case will be made at this time. It is something that has been requested. I have put in a product suggestion on your behalf, and recommend keeping an eye on our website, as well as, becoming a fan of ours on Facebook. It will have the most up to date information on any new releases that we may have. Please let me know if you have any further questions.
Thank you,

Like any business....
If there's enough fanfare and interest they probably *will* make it. It's not "never", it's "how hard do you all want it?"
If there is enough interest, it will be made. We'd have to pull off another massive, highly targeted, multi-pronged Social-Media attack....
But it's entirely possible.
Tech Faded said:
I received this.
Hi,
Thank you for your interest in our product, unfortunately, we do not have any information if this particular case will be made at this time. It is something that has been requested. I have put in a product suggestion on your behalf, and recommend keeping an eye on our website, as well as, becoming a fan of ours on Facebook. It will have the most up to date information on any new releases that we may have. Please let me know if you have any further questions.
Thank you,
Click to expand...
Click to collapse
---------- Post added at 09:02 PM ---------- Previous post was at 08:56 PM ----------
ORam78 said:
I hate to burst your bubble but it doesn't work that way. I do the electrical for this company and know the owner of the company. Tablet cases are only made based on the demand. How do I know this? Well, I sat down with the owner and their engineer on this issue. I had even asked why they didn't make the case for the prime. Multiple reasons, first and foremost, companies rarely will offer the device in advance so that OB will make the case as the device is released(Apple hates the fact that OB makes a case, why? because it hurts apples sales for their own cases). Secondly, and most important, OB must establish a contract with the manufacturer or supplier in order to make the case. Once this is done, the case is then tested against weather or not it will sell and also if there is a market for that specific device. My response to that, "but there is". OB's response, it is dependent on weather or not the manufacturer will issue an order or if OB will get a sales request from a supplier, like best buy or amazon.
So in short, emailing customer support is a waste of your time. I know a few of their agents and most of the time those requests are reviewed however nothing can be done without an order.
Click to expand...
Click to collapse
Boiling this down...
Find an independent supplier (NEWEGG, YOU READING THIS?!?) that has a geek heart, that would be willing to field something like this.
Stage a massive Facebook Wall takeover/Twitter bombing like we did with ASUS, only this time requesting an OtterBox for the Prime.
The focus would be not only OtterBox but suppliers....
---------- Post added at 09:14 PM ---------- Previous post was at 09:02 PM ----------
xPSYCHOTRONx said:
Isn't the gumdrop cases like an otterbox type design? Wonder if they have something in the works.
Sent from my Transformer Prime TF201 using Tapatalk
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Click to collapse
Great suggestion!
They have a TF101 Original Transformer Case:
http://www.gumdropcases.com/military-edition-asus-eee-transformer-rugged-case.html
It's highly likely they'll come out with something if they already have a TF101 case...

johnnycsx said:
Valid point, but I don't believe you at all. An engineer AND the OWNER of a company as big as OtterBox, and not marketing, sat down with the utility guy to explain this? Yeah...doubt that, but it doesn't matter. Big issue I think is that tablets just don't get the same case backing as phones do. (excluding the iPad, which is very well supported by accessory makes, but then again, there's only one model every so long.) If more companies like Trident, Griffon, etc. put more focus on other tablets we'd easily see something similar to, if not an OtterBox, but they seem to think (and unfortunately are sort of correct) that there's more money to be made on the iPad than other tablets. I would love any rugged solution for my prime, Gum Drop, OB, Trident, I really don't care.
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Click to collapse
That was pretty rude, the guy was only trying give us some inside information into how these decisions are made and you have to jump on him? Now when we may need some additional information in the future from not only him, but others may have second thoughts about posting some piece of information for us. That was a pretty jack a s s way to act. In my business (global restaurant company with over 350 locations) Our CEO talks with everyone at the HQ, and everyone is ENCOURAGED to bring ideas and innovation. What a terrible kind of place to work....

robomo said:
Like any business....
If there's enough fanfare and interest they probably *will* make it. It's not "never", it's "how hard do you all want it?"
If there is enough interest, it will be made. We'd have to pull off another massive, highly targeted, multi-pronged Social-Media attack....
But it's entirely possible.
---------- Post added at 09:02 PM ---------- Previous post was at 08:56 PM ----------
Boiling this down...
Find an independent supplier (NEWEGG, YOU READING THIS?!?) that has a geek heart, that would be willing to field something like this.
Stage a massive Facebook Wall takeover/Twitter bombing like we did with ASUS, only this time requesting an OtterBox for the Prime.
The focus would be not only OtterBox but suppliers....
---------- Post added at 09:14 PM ---------- Previous post was at 09:02 PM ----------
Great suggestion!
They have a TF101 Original Transformer Case:
http://www.gumdropcases.com/military-edition-asus-eee-transformer-rugged-case.html
It's highly likely they'll come out with something if they already have a TF101 case...
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Click to collapse
I agree. And I got the same email as everyone else. I would find it hard to believe that a company would deny a certain market if the demand was high enough.
Sent from my DROID2 using xda premium

aawshads said:
That was pretty rude, the guy was only trying give us some inside information into how these decisions are made and you have to jump on him? Now when we may need some additional information in the future from not only him, but others may have second thoughts about posting some piece of information for us. That was a pretty jack a s s way to act. In my business (global restaurant company with over 350 locations) Our CEO talks with everyone at the HQ, and everyone is ENCOURAGED to bring ideas and innovation. What a terrible kind of place to work....
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Click to collapse
Yeah you've got a point, I apologize where it's due. Sorry man, and the info is appreciated Oram

aawshads said:
That was pretty rude, the guy was only trying give us some inside information into how these decisions are made and you have to jump on him? Now when we may need some additional information in the future from not only him, but others may have second thoughts about posting some piece of information for us. That was a pretty jack a s s way to act. In my business (global restaurant company with over 350 locations) Our CEO talks with everyone at the HQ, and everyone is ENCOURAGED to bring ideas and innovation. What a terrible kind of place to work....
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Click to collapse
Much appreciated and thanks for the apology. Funny thing is that Curt has a small replica of the Titanic in his office above his bookshelf. He has it there to symbolize that nothing is unsinkable. He encourages what you talk about here. That creativity and innovation made what his company is today. His son is taking off as well with OB Asia which from what I hear is growing as fast as OB did.
Working at the HQ is cool as hell. Let's just say I am working on getting into the company.
On an additional note, it is being 'discussed' but as I stated previously, its tough without an order. This is strait from the top. But if I know Curt, this won't just get put on the back burner. I'll keep checking into it and fill in details when I know something.

I tried sending an email to gumdrop havent herd back.
Sent from my Transformer Prime TF201 using Tapatalk

ORam78 said:
On an additional note, it is being 'discussed' but as I stated previously, its tough without an order. This is strait from the top. But if I know Curt, this won't just get put on the back burner. I'll keep checking into it and fill in details when I know something.
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Click to collapse
The *big* dream I believe, would be an Otterbox that includes coverage for the dock accessory. The engineering/design would be tricky, but if it could be effectively pulled off it would *definitely* garner quite the crowd.
A *transformational design* that is as adaptable as the Prime - one for the dock, one for the tablet and is interconnectable and usable.
Something like that would be insanely cool, and very, VERY successful I believe. The majority of people who buy a Transformer Prime don't just want the latest n' greatest (though that's nice)... they also like the optional dock accessory. The huge backorder fiasco going on with the docks proves ASUS significantly underestimated the dock demand.
If you know any counterparts at NewEgg, tell them a hurd of Geeks over at XDA would love an Otterbox for their Primes
In my opinion, *nobody* has the street cred like NewEgg. There's a very good reason why they're at the top of the Geekdom hardware foodchain.

Oh man, if they make a case for the Prime, I would be all over it. Have a case from them for my Nexus One. Minus the screen shield (as expected), it darn near looks as good and definitely performs as good as the day I bought it.

Related

Still no released and fully functional Android?

Kind of makes me feel better missing the great deal, though at $100, the current function still makes the device a bargain.
Based on the time that has passed, seems a easy to install for the masses and 100% functional Android firmware gets more remote, as time passes.
I would still buy one in a second for $100
So you don't have a touchpad right?
Sent from my SPH-D710 using xda premium
rushless said:
Kind of makes me feel better missing the great deal, though at $100, the current function still makes the device a bargain.
Based on the time that has passed, seems a easy to install for the masses and 100% functional Android firmware gets more remote, as time passes.
I would still buy one in a second for $100
Click to expand...
Click to collapse
1. You are an idiot
2. Search for cm7 progress for th touchpad.
rushless said:
Kind of makes me feel better missing the great deal, though at $100, the current function still makes the device a bargain.
Based on the time that has passed, seems a easy to install for the masses and 100% functional Android firmware gets more remote, as time passes.
I would still buy one in a second for $100
Click to expand...
Click to collapse
Yawn........
---------- Post added at 09:33 PM ---------- Previous post was at 09:29 PM ----------
shadowhawk2020 said:
1. You are an idiot
2. Search for cm7 progress for th touchpad.
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Click to collapse
I didnt have the energy to reply to his question, lol, well done mate for your strength
It makes me sick how misinformed people are about the Android port, just because it isnt in their pocket 24 hours after they bought the product...
Its coming, and so is ICS for us, if you bought this tablet for even 300 pounds you got a bargin because it will have the most advanced mobile operating system on it very soon so well done
JD
---------- Post added at 09:38 PM ---------- Previous post was at 09:33 PM ----------
JupiterdroidXDA said:
Yawn........
---------- Post added at 09:33 PM ---------- Previous post was at 09:29 PM ----------
I didnt have the energy to reply to his question, lol, well done mate for your strength
It makes me sick how misinformed people are about the Android port, just because it isnt in their pocket 24 hours after they bought the product...
Its coming, and so is ICS for us, if you bought this tablet for even 300 pounds you got a bargin because it will have the most advanced mobile operating system on it very soon so well done
JD
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Click to collapse
It makes me feel so better missing the great deal... hahaha, from that line all you know thats coming is garbage. lollol
If you bought the TP, well done... This guy obviously got left behind and is showing his grief by trying to make us adopters look like we have made a mistake...
If you think a 1.2ghz dual core adreno chipset with an ips screen and wolfsen audio chip being sold for 100 dollars is not a missed opportunity, then i dont know what is!
Pat yourselves on the back TP buyers, you rock and know a future bargin when you see one
Rant Over There are just too many threads like this, and all they really do is just totally suck!
JD
/sarcasm
All you TPers are retarded for buying 330 in hardware for 100 dollars because an OS that needs to be assembled from nearly scratch isn't out yet!!
Sent from my MB860 using xda premium
Treello said:
All you TPers are retarded for buying 330 in hardware for 100 dollars because an OS that needs to be assembled from nearly scratch isn't out yet!!
/sarcasm
Sent from my MB860 using xda premium
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no1 cares about your opinion.
If you dont likeit , never visit the TP section.
Varemenos said:
no1 cares about your opinion.
If you dont likeit , never visit the TP section.
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Click to collapse
lol i was confused by this too, for he put /sarcasm AFTER his comment he was joking im sure
just to ratify WHY someone should have bought one:
http://www.isuppli.com/Teardowns/News/Pages/HP-TouchPad-Carries-$318-Bill-of-Materials.aspx
Solidus_n313 said:
lol i was confused by this too, for he put /sarcasm AFTER his comment he was joking im sure
just to ratify WHY someone should have bought one:
http://www.isuppli.com/Teardowns/News/Pages/HP-TouchPad-Carries-$318-Bill-of-Materials.aspx
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for 500 dollars it was a ,joke. Its slow, the browser is buggy,freezes randomly for up to a few minutes and the cases develop cracks. If I had paid 500 bucks for mine,I would be very upset.
I paid 168 for mine though. For that price,I got a 32gb tablet with technical specifications similar to 500 dollar tablets. It all of the problems except the poor quality plastics are solvable when we get android. Since I'm the sort of person that likes Lessig around with my computers and phones (and now tablets) a tablet with an open is is something I like. Mine seems only to have developed a single crack. In hp s defense I'm told they will fix it,but if I send it in,I'll get a refurb that could be worse than what I have so I fixed it myself by prying the crack apart and applying a uL of a solution of 20% ethyl acetate and 80% tetrahydrofuran (home made plastic glue) and then I drilled a relief hole at the end of the crack with a very very small drill bit. if I had paid 500 I would be very angry at this. For 168 bucks,I can live with it.
Looking at the progress of cm7,its impressive. ICS will be amazing.
still worth the money, and Android's obviously right around the corner
the primary reason i bought mine ($200CAD w/ targus case) was because the hardware for that price is OUTSTANDING! its the same specs as the HTC sensation/evo3d, and i always knew android would be possible because of this. my biggest concerns for android efficency were the partition table and the fact that everything is done in userspace.
...but then again, i knew it was a challenge that CMteam couldnt resist ;P
why is this retards thread still active?
Because we as a community support the mentally challenged and support the diversity in our forums. Mainly because we are bored and hasn't been any real or good information on this forum in 2 months. Just people asking for the alpha of the cm build( that in itself is retarded)
Sent from my HTC Glacier using XDA App
1. I basically posted would like one and was joking the "I was glad", since clearly posted- I would like one (aready have a Flyer and Thrive, but $100 is too good to pass up).
2. CM7 is not fully functional, in regards to all hardware on the device is working and stable.
3. Calling people idiots and morons is rude and usually comes from people in forums sitting in a dark room, eating Oreos and chugging Cokes. That said, I spent years in the Marines protecting freedom of speech, so have at it.
You twisted what I posted to your own defensive and "brilliant in our own mind" way.
Last time I checked, I have NEVER posted rude things about people in any thread. You people that were condescending can sincerely and respectfully bite it real good.
BTW, last time I checked, I have an under grad in computer electronics and an MBA with focus on economics. See, even "mentally challenged" former Marines can do well and rightfully so.
Added:
Out of 1,305 posts, this is my first time being rude. Felt kind of good and for a worthy cause
rushless said:
1. I basically posted I would like one and was joking the "I was glad", since clearly posted I would like one and at $100 (aready have a Flyer and Thrive, but $100 is too good to pass up).
2. CM7 is not fully functional, in regards to all hardware on the device is working and stable.
3. Calling people idiots and morons is rude and usually comes from people in forums sitting in a dark room, eating Oreos and chugging Cokes. Then again I spent years in the Marines protecting freedom of speech, so have at it.
You twisted what I posted to your own defensive and "brilliant in our own mind" way.
Last time I checked, I have NEVER posted rude things about people in any thread. You people that were condescending can sincerely and respectfully bite it real good.
BTW, last time I checked, I have an under grad in computer electronics and an MBA with focus on economics. See, even "mentally challenged" former Marines can do well and rightfully so.
Added:
Out of 1,305 posts, this is my first time being rude. Felt kind of good and for a worthy cause
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your first post did come off as sour grapes, but this one made up for it lol. damn basement dwelling oreo eaters
murso74 said:
your first post did come off as sour grapes, but this one made up for it lol. damn basement dwelling oreo eaters
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Click to collapse
Not sour, but surprised the Touch is more difficult to bake a 100% functional and stable rom than expected. Probably 80% of the people that bought this hoping they can get Android on it will have no clue how, unless installs as easy as an OTA (including root process), which probably is not likely.
As long as people appreciate it is still a bargain without a dead easy Android solution, they still will be happy. I do believe mentioning this in the OP as well. My Flyer and Thrive are great devices, so nothing but good wine here.
Just would like a low cost Christmas present, but another $100 or so will cover that if not.
Added:
If I had posted this in the dev section, I could then kind of possibly seen a just ribbing, but the rudeness is childish. I would say "mentally challenged", but that would insult and demean people that are.
rushless said:
1. I basically posted would like one and was joking the "I was glad", since clearly posted- I would like one (aready have a Flyer and Thrive, but $100 is too good to pass up).
2. CM7 is not fully functional, in regards to all hardware on the device is working and stable.
3. Calling people idiots and morons is rude and usually comes from people in forums sitting in a dark room, eating Oreos and chugging Cokes. That said, I spent years in the Marines protecting freedom of speech, so have at it.
You twisted what I posted to your own defensive and "brilliant in our own mind" way.
Last time I checked, I have NEVER posted rude things about people in any thread. You people that were condescending can sincerely and respectfully bite it real good.
BTW, last time I checked, I have an under grad in computer electronics and an MBA with focus on economics. See, even "mentally challenged" former Marines can do well and rightfully so.
Added:
Out of 1,305 posts, this is my first time being rude. Felt kind of good and for a worthy cause
Click to expand...
Click to collapse
Thank you for your service. Semper Fi.
rushless said:
1. I basically posted would like one and was joking the "I was glad", since clearly posted- I would like one (aready have a Flyer and Thrive, but $100 is too good to pass up).
2. CM7 is not fully functional, in regards to all hardware on the device is working and stable.
3. Calling people idiots and morons is rude and usually comes from people in forums sitting in a dark room, eating Oreos and chugging Cokes. That said, I spent years in the Marines protecting freedom of speech, so have at it.
You twisted what I posted to your own defensive and "brilliant in our own mind" way.
Last time I checked, I have NEVER posted rude things about people in any thread. You people that were condescending can sincerely and respectfully bite it real good.
BTW, last time I checked, I have an under grad in computer electronics and an MBA with focus on economics. See, even "mentally challenged" former Marines can do well and rightfully so.
Added:
Out of 1,305 posts, this is my first time being rude. Felt kind of good and for a worthy cause
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Click to collapse
obviously if you are even half as smart as you are portraying yourself to be, you would know this isn't a simple as making a ROM. They are importing an entirely new OS. If its so easy and should have already been done, then why couldn't your smart ass do it?
erick161 said:
obviously if you are even half as smart as you are portraying yourself to be, you would know this isn't a simple as making a ROM. They are importing an entirely new OS. If its so easy and should have already been done, then why couldn't your smart ass do it?
Click to expand...
Click to collapse
Never said I was smart, but that even apparently "mentally challenged" can get ahead with their education.
The folks that work on CM7 are precisely why I am surprised. Point being, if they can not do it, it is NOT as easy as a lot of people assumed when they got the Touch.
Even if there is not a 100% stable and functioning Android OS, the device has more than enough function to cover the $100. Then again, the Touch would probably be selling pretty well to begin with if HP did not get so warm and fuzzy with Web OS. Seems having Android rather than Web OS to begin with would meant no $100 tablet liquidation sale to begin with.
Their strategic blunder got a LOT of people a great deal on a tablet.
Hate to spoil this love-fest w/data, but what the heck:
http://rootzwiki.com/showthread.php?5682-Build-Progress-Updated-10-9
I'm out.
rushless, you should check out the build progress thread on rootzwiki
if you really graduated with a degree in computer electronics you should know that writing an OS for a hardware that is made for another OS is a very difficult task because everything has to be written or acquired (by the graces of the manufacturer of either the device or part) from the ground up. This also includes writing the driver and also creating a kernel that is able to understand the communications between the device (hardware) and android.
whether or not they are 100% functional, it is to be noted that they have done ALOT and at an amazing speed.
Just because you haven't heard any news doesn't mean the chances of android diminishing. Fortunately for the rest of the world, you being up to date with the latest info does not affect the chances of progress happening. That's about it.
p.s. thank you for your service for our country.

Asus Denies Delay Rumours?

http://www.theverge.com/2011/12/10/2627270/asus-denies-rumors-of-transformer-prime-delay
EDIT: I wouldn't trust this with all my heart either. As Asus's response is rather fishy and can be interpreted multiple ways.
xGary said:
http://www.theverge.com/2011/12/10/2627270/asus-denies-rumors-of-transformer-prime-delay
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I am being patiently optimistic. I want to believe it but I will maintain a healthy skepticism until the box is in my hands.
techjunkie9194 said:
I am being patiently optimistic. I want to believe it but I will maintain a healthy skepticism until the box is in my hands.
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Part of me wants to believe it. Part of me still cannot explain the reported wifi issues on that chinese forum.
Do we know if this statement covers Canada as well? My Amazon.ca pre-order still shows Jan 31st as the expected ship date (ordered on Nov 26).
alayambo said:
Do we know if this statement covers Canada as well? My Amazon.ca pre-order still shows Jan 31st as the expected ship date (ordered on Nov 26).
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Hopefully. If the NCIX email was false then we (Canada) should be back on track. However, the Amazon delay is a stock issue rather than a delay as far as I know.
I'm in no way trying to be a mod, but was this thread needed? Was there not a thread posted earlier in regards to the phandroid and androidcentral articles based on the other thread where someone posted their letter from NCIX? Either way even though the rep used very loose words if you can read in between the lines, it pretty much falls in line with what I said. US is most likely on track still, just not a huge initial alotment. As an aside, these forums seemed to be going crazy today. I guess everyone is really anxious over the Prime, which they ought to be, and every article or piece of information regarding it, is driving everyone to the edge. We all need to just do whatever we usually do to relax and just enjoy talking about the tablet we are all looking forward to while we wait.
xGary said:
http://www.theverge.com/2011/12/10/2627270/asus-denies-rumors-of-transformer-prime-delay
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Thank you, although I know I got on ur case in another thread..lmao I ran out of thanks. THIS IS THE FIRST ARTICLE THAT ACTUALLY HAS INFORMATION FROM THE HORSES MOUTH. The words that came out of the horses mouth, Asus, said there is no delay and they still on track for Dec. 19th release. Also verge, is thinkn theres no real widespread wifi issue.
I'm not by far an android fanboy. That person wouldn't own an iPad like I do. I'm a fan of technology in general. No matter the maker. It's just that this device is very promising and has already be said, by several big name sites, to be the best Android tablet by far, so far. To many people trying to nit pick negative info and rain on peoples parade and excitement of this new device which will be a first of it's kind in more ways than one. the majority of people who preordered still stickn with it.
Mission failed at trying to scare the real tech heads away from this device.
That's it... to much BS floating around here, and not enough facts... which is fine, but there are threads popping up every few minutes now about the release date... we need a moderator on this forum... Be putting this off for a while, but I'm volunteering.
See you on the flip side, and hopefully I'll be able to clean some of this crap up.
Cordy said:
I'm in no way trying to be a mod, but was this thread needed? Was there not a thread posted earlier in regards to the phandroid and androidcentral articles based on the other thread where someone posted their letter from NCIX? Either way even though the rep used very loose words if you can read in between the lines, it pretty much falls in line with what I said. US is most likely on track still, just not a huge initial alotment. As an aside, these forums seemed to be going crazy today. I guess everyone is really anxious over the Prime, which they ought to be, and every article or piece of information regarding it, is driving everyone to the edge. We all need to just do whatever we usually do to relax and just enjoy talking about the tablet we are all looking forward to while we wait.
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Click to collapse
Actually this thread was needed.. With all the unofficial rumor threads going around. This first article to state official Asus statement saying there is no delay and basically no widespread wifi issues. You have new people checking out this forum section and see all these rumor threads/negative ones and it might deter them from a great device.
Not everyone smart enough to read in-between the lines. It's obvious that slot of people here will believe anything, with no official source to back it up. I'm like you though, I'm ready to relax. Once I get my tablet n everything fine, I'll be sitting back laughing at all these mofos so quick to jump to conclusions. They never gave the prime a fair trial. Innocent until proven guilty. They already giving out guilty verdict without no real evidence that's relevant enough. Lol
Swiftks said:
That's it... to much BS floating around here, and not enough facts... which is fine, but there are threads popping up every few minutes now about the release date... we need a moderator on this forum... Be putting this off for a while, but I'm volunteering.
See you on the flip side, and hopefully I'll be able to clean some of this crap up.
Click to expand...
Click to collapse
Well it's not like there is much to talk about other than rumours and release dates and such.
Cordy said:
*snip* We all need to just do whatever we usually do to relax and just enjoy talking about the tablet we are all looking forward to while we wait.
Click to expand...
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I would, but I sold my Galaxy Tab 10.1 to buy the TP... so I'm jonesin' man, I need a fix! Just a minute, just let me play with the tablet for a minute! Or even look at it! Just to get me over the hump... c'mon man, I'm hurtin' here!
...ok, but no, really, I hadn't realized how much a tablet had changed my technology habits until I no longer had one. Crazy how a device I wasn't quite sure how I was going to use became, in such a short time, my go-to device.
Swiftks said:
That's it... to much BS floating around here, and not enough facts... which is fine, but there are threads popping up every few minutes now about the release date... we need a moderator on this forum... Be putting this off for a while, but I'm volunteering.
See you on the flip side, and hopefully I'll be able to clean some of this crap up.
Click to expand...
Click to collapse
lol it just sounds like you want power.
---------- Post added at 06:23 AM ---------- Previous post was at 06:18 AM ----------
beavertank said:
I would, but I sold my Galaxy Tab 10.1 to buy the TP... so I'm jonesin' man, I need a fix! Just a minute, just let me play with the tablet for a minute! Or even look at it! Just to get me over the hump... c'mon man, I'm hurtin' here!
...ok, but no, really, I hadn't realized how much a tablet had changed my technology habits until I no longer had one. Crazy how a device I wasn't quite sure how I was going to use became, in such a short time, my go-to device.
Click to expand...
Click to collapse
yea, me to.. i got my ipad stolen 2 months ago, I AM JONESIN SOMETHING FIERCE!
i take a ****, ipad.
I go to bed, Ipad
I'm bored of xbox, ipad.
I wanna watch youpoop or read, IPAD!!!!!
hell i can't even get drunk at my friends house because i get bored without my IPAD!! i CAN. NOT. WAIT! for my asus.
demandarin said:
Actually this thread was needed.. With all the unofficial rumor threads going around. This first article to state official Asus statement saying there is no delay and basically no widespread wifi issues. You have new people checking out this forum section and see all these rumor threads/negative ones and it might deter them from a great device.
Not everyone smart enough to read in-between the lines. It's obvious that slot of people here will believe anything, with no official source to back it up. I'm like you though, I'm ready to relax. Once I get my tablet n everything fine, I'll be sitting back laughing at all these mofos so quick to jump to conclusions. They never gave the prime a fair trial. Innocent until proven guilty. They already giving out guilty verdict without no real evidence that's relevant enough. Lol
Click to expand...
Click to collapse
Haha ok fine, I take back that part of my statement. Your thread is ok. I was just hoping people would try to consolidate all of information instead of creating multiple threads.
---------- Post added at 12:34 AM ---------- Previous post was at 12:32 AM ----------
beavertank said:
I would, but I sold my Galaxy Tab 10.1 to buy the TP... so I'm jonesin' man, I need a fix! Just a minute, just let me play with the tablet for a minute! Or even look at it! Just to get me over the hump... c'mon man, I'm hurtin' here!
...ok, but no, really, I hadn't realized how much a tablet had changed my technology habits until I no longer had one. Crazy how a device I wasn't quite sure how I was going to use became, in such a short time, my go-to device.
Click to expand...
Click to collapse
I feel you, I sold my TF to get the Prime and I'm just waiting myself. I try to keep my mind occupied and not think about it. Although everyday I check my order status on Newegg. lol
I'll believe it when Asus mentions something on an official channel.
Since all this speculation is the only entertainment I have as I study for finals i will play devil's advocate here.
That statement from asus is about as vague as it comes. we still "show" to be on schedule? If they are on schedule why not say they ARE on schedule to be released? Why beat around the bush?
Also the whole I will provide an update when i have more information? What more information are you waiting for if there is no delay? I thought you had the information and knew what you were talking about?
Finally why is there absolutely no actual reference to the delay or wifi issue? A simple, no there is no wifi issue, no there is no delay would allay everyone's concerns, but instead all we have is a very vague statement that does not fully dispel anything.
MUAHAHA let the war begin!
But really I think I may have been the first to post about the possible delay when I received an email from memory express stating there was some sort of production delay. Since then it only seems like NCIX has mentioned this to their customers so something weird is going on. It is odd that both retailers would mention a production delay if they were not told that was the case. But really it seems like the possibilities are there is some small problem with a few units (perhaps like the anandtech reviewers received, as in actually broken units) and asus happens to be reducing the units NCIX and memory express are getting. Or they simply do not have enough to fullfill all orders and are cutting out units from NCIX and memory express to fulfill other orders and then NCIX and memory express are lying to us.
I honestly believe the first is probably the most likely as I cant imagine first off memory express and NCIX both choosing to lie to their customers like that (and in my email they were actually quite explicit saying the Asus Vice President for North America Sales and Distribution contacted them about the delay. That is a pretty blatant lie to be telling customers.
Either way I'm staying hopeful I will get my unit sometime during the holiday season as I will be in alberta where the taxes I would have to pay is quite a bit lower! So come on anytime before Jan 4th! And hell if it turns out they lied to me about the whole vice president delay blah blah blah I'll give them hell and maybe get something out of it!
BongoBong said:
Since all this speculation is the only entertainment I have as I study for finals i will play devil's advocate here.
That statement from asus is about as vague as it comes. we still "show" to be on schedule? If they are on schedule why not say they ARE on schedule to be released? Why beat around the bush?
Also the whole I will provide an update when i have more information? What more information are you waiting for if there is no delay? I thought you had the information and knew what you were talking about?
Finally why is there absolutely no actual reference to the delay or wifi issue? A simple, no there is no wifi issue, no there is no delay would allay everyone's concerns, but instead all we have is a very vague statement that does not fully dispel anything.
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I may not know much about companys and how they operate, but it seems like there most likely is an wifi issue with what they had to say. Like you said, why not just be like.. NOPE NOPE NOPE wifi good, we good, we give you soon?
there beating are bush and its way to fishy to me. I bet theres a wifi issue, but i don't think its a big deal, its probably a few models are screwed and the rest arn't as good as an laptop (do to what i read an another thread)
This was posted on slashgear's web site sorry I am not allowed to post the web link.
Late last night rumors hit the street that the ASUS Transformer Prime had been delayed and I’m sure a few were saddened by such news. After almost every online retails has sold out of the new quad-core slate we were quick to reach out to ASUS for an official response and have good news to report. According to our sources everything is on track and as planned.
Slashgear reported the samething
http://www.slashgear.com/asus-puts-delay-rumor-to-rest-confirms-transformer-prime-is-on-schedule-10201473/
So apparently some ASUS phone rep claimed deliveries are not delayed, what a shock. The loyal minions are will take this as some sort of official guarantee from Mr. Asus.
The level of baseless negativity here astounds me. It's almost as if people want to believe the thing will arrive 6 months late and is a piece of crap.

Nice Video - well put

Apologize if this has been posted before.
The Tragic Story Of The Asus Transformer Prime (Or Is It?)
http://www.youtube.com/watch?v=QRVWjrbFwP0
pato_bato said:
Apologize if this has been posted before.
The Tragic Story Of The Asus Transformer Prime (Or Is It?)
http://www.youtube.com/watch?v=QRVWjrbFwP0
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Click to collapse
Well there you have it couldn't have said it better myself who does this guy think he is? Me?!
You know what? That video is good as hell. I'm really amazed at how well put together it was. I loved seeing our section making cameos in there. Flame wars n everything. I loved it. After all that he was saying, this was his final statement:
I ALSO OWN A TRANSFORMER AND ITS THE BEST DEVICE IVE EVER HAD
Love it! That guy has to be a member here. It was also funny how he mentioned Greg n showed a pic of some guy lending a hand out..lmfao.
Thanks for sharing this op. I agree with his video. But I even agree more with the final statement he made. He's one of the good guys..lol. he told it like it is and still gave his honest opinion on him owning one and loving it.
good video!!!
Essentially this video should stop any and all additional flame/fanboy threads from starting. Fanboys have their points, so do the flamers.
So he makes transformer prime vids now. I miss gnote vids from him.
Sent from my GT-N7000 using XDA App
Great video. I couldn't agree more.
Everything that he said in that video was correct.
Showing the past, delays, rushed and end user experience.
I can't wait for part 2.
Well I hope that Asus is watching and fall in line and make it good. My prime works well after the last update but its still not 100% and well.....since I paid 100% of purchased price how about you help us out ASUS. thanks
Great job on the video.
demandarin said:
You know what? That video is good as hell. I'm really amazed at how well put together it was. I loved seeing our section making cameos in there. Flame wars n everything. I loved it. After all that he was saying, this was his final statement:
I ALSO OWN A TRANSFORMER AND ITS THE BEST DEVICE IVE EVER HAD
Love it! That guy has to be a member here. It was also funny how he mentioned Greg n showed a pic of some guy lending a hand out..lmfao.
Thanks for sharing this op. I agree with his video. But I even agree more with the final statement he made. He's one of the good guys..lol. he told it like it is and still gave his honest opinion on him owning one and loving it.
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Click to collapse
Great video but, would he still have been one of "The good guys", if he believed he had been taken for a ride by Asus and still on that ride ?
My comment is in the video comments.
rdalev said:
Great video but, would he still have been one of "The good guys", if he believed he had been taken for a ride by Asus and still on that ride ?
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Click to collapse
Unless of course he bought into it and lost his chances of bringing it back to the brick and mortar
Great video! It showed my thread "So where is the official ASUS thread - weak WiFi"
One thing missing was the more recently discussed problem of the LCD bright spots.
I still want to know when "Gary" changed his name to "Greg"!!
rdalev said:
Great video but, would he still have been one of "The good guys", if he believed he had been taken for a ride by Asus and still on that ride ?
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Click to collapse
Even if he would've said at the end he didn't like it, it wouldn't of detracted from the great video piece he put together. I really liked how the beginning started off. Hyping the Prime n Tegra3 all up. It was a real honest video/viewpoint. I agreed with it all. Can't wait to see part 2.
---------- Post added at 09:50 PM ---------- Previous post was at 09:49 PM ----------
Doktaphex said:
I still want to know when "Gary" changed his name to "Greg"!!
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Click to collapse
Lol..I just realized that...it was so funny when he showed that pic of a guy lending a hand.
I was wondering about the Greg thing too
When is he releasing his review "Part 2"?
Speaking strictly from an execution POV, it's better than the typical video rant, but not by much. The speaker could stand to speak much slower. His voice has no inflection; it's just a dead monotone, like he's speaking from a script (which he probably is).
The video collage sufficiently held eye contact for the 1st half. But the 2nd half degenerated into into a bunch of panning XDA posts and loses the viewer. Basically, the author ran out of interesting footage to show.
The main problem is that at 5min, it's too long. The author could've condense his rant into half the length, and his point would've been much better conveyed.
In video, as in many modes of expressions, less is more. Think about what you want to say, then say it in fewer words.
Incredibly well done. The creator's both talented and creative. I've seen professional work with far less polish and rhythm.
Some random comments:
1) The first 3/4s of the video did a good job of showcasing the trials of both Nvidia and Asus in getting the Prime to market including touching on some well documented Nvidia specific problems with Teg3.
2) In the last 1/4 of the video the creator mentions the TF300 and TF700 as possible/probable solutions for Asus to dig themselves out of the mess outlined in the first 3/4s. If that's the case, there's no bridge to the creator's conclusion at the end of the video or rationale for his continuing adoration other than the Prime's potential possibly outweighing his presentation of its reality. In the harsh light of the real world, potential has never trumped reality.
3) The creator hails the coming of a middle-level marketing manager as salvation which isn't realistic. A single manager at Asus or any other company can't solve issues, especially design and engineering issues, affecting potentially one million users if Asus hits its sales targets. If they could, it would be a lot cheaper just to eliminate Directors, VPs, SVPs, and EVPs and have a thousand Manager's report directly to the CEO.
4) In his closing, in spite of all that was revealed, the creator teases with "it's still the best device in the world" and watch the review to come in order to find out why. We know how that's going to end and will be focused (like most other reviews) on (a working) Prime's positive attributes. But using the creator's own well-presented logic, the TF700 will become "the best device in the world" upon its launch. No one on this forum disagrees that the Prime has the potential to live up to that lofty claim, but Asus' execution was poor at best (the creator’s description, not mine) and until that's resolved there's always going to be the struggle over the Prime's potential vs. its reality. At least for some percentage of users. A 300HP car that gets 40MPG in the city for $25K holds great potential. If it only randomly starts or each one produced varies anywhere between 10MPG and 50MPG I think we'd all agree, with reality setting in, the potential's pretty much irrelevant.
Once Asus releases the other two devices maybe the creator will produce a third and final segment. The ending of that could be happy and a tale of a manufacturer learning from its mistakes and overcoming them. Or it could be sad with the Prime quietly fading in to the sunset after the other two devices are launched never having been given a chance to achieve its full potential. It is way too early in the story for anyone to write the final chapter and that includes me, you, the creator of the video, and even Gary starring in the role of middle-level marketing manager.
No matter how anyone feels about the Prime, you have to admit its great entertainment.
---------- Post added at 07:35 PM ---------- Previous post was at 07:33 PM ----------
e.mote said:
The speaker could stand to speak much slower. His voice has no inflection; it's just a dead monotone, like he's speaking from a script (which he probably is).
Click to expand...
Click to collapse
In my opinion, that's one of the things I liked. The flat "here's how it is" narration suited the content and allowed listeners to focus on the material vs. the delivery. But "art" is even more subjective than the Prime.
BarryH_GEG said:
2) In the last 1/4 of the video the creator mentions the TF300 and TF700 as possible/probable solutions for Asus to dig themselves out of the mess outlined in the first 3/4s. If that's the case, there's no bridge to the creator's conclusion at the end of the video or rationale for his continuing adoration other than the Prime's potential possibly outweighing his presentation of its reality. In the harsh light of the real world, potential has never trumped reality.
Once Asus releases the other two devices maybe the creator will produce a third and final segment. The ending of that could be happy and a tale of a manufacturer learning from its mistakes and overcoming them. Or it could be sad with the Prime quietly fading in to the sunset after the other two devices are launched never having been given a chance to achieve its full potential. It is way too early in the story for anyone to write the final chapter and that includes me, you, the creator of the video, and even Gary starring in the role of middle-level marketing manager.
Click to expand...
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Don't forget the 7in. Tegra 3 device...
shinzz said:
Don't forget the 7in. Tegra 3 device...
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Assuming it's executed well and Asus is making decent margin on it I think it’s brilliant. Based on the success of the HP TP ($99), BB PB ($199), and KF ($249) Asus offering a "big boy" 7" Market-capable tablet with a Teg3 SoC for $249 should be a huge success. But the risks lie in execution, performance, and marketing. I truly wish them well and hope they define a niche for themselves. But I don't see any 7" tablet really competing with high-end 9+" tablets. At least they haven't historically.

WI-FI GPS ISSUES COPY OF EMAIL SENT TO HEAD OFFICE IN Taiwan

From: Gregory Lee Joplin
To: "godwin_yan "jonney_shih "Jerry_Shen
Sent: Tuesday, April 3, 2012 10:18 PM
Subject: Re: Transformer Prime
Dear Mr Yan,Mr Shih,Mr Shen
I'm very sorry that you chose to not answer my email re the WI-Fi/GPS issues that continue to plague the Prime Tablet and I'm glad I decided to return mine. I feel your lack of interest in my concerns as a consumer mean you do not value me or the quality of the product you bring to the international market. So much for your mission statement(“Passion for Technology, Focus on Quality, Long-Term Relationships and Perseverance”.It's only a matter of time before people in the forums(Prime/Xda Developers will realize this truth also and that the magic software update that they continue to be promised will not fix the Wifi/Gps issues. This is why the Transformer Infinity 700 is going to be released.After the Prime I'm not waiting around you had your chance for another consumer and chose to ignore me.
There are plenty of new tablets coming out this year which can match the Infinity specifications the Acer Iconia Tab A 700
is one of them.
As I said in my first email I REALLY WANTED the Asus Transformer Prime.
I'm considering sharing my Prime experience by posting this this email in the forums.
Yours truly.,
Gregory Lee Joplin
From: Gregory Lee Joplin
Sent: Friday, March 30, 2012 9:57 PM
Subject: Transformer Prime Concerns Case #1654881
To:
Jerry Shen, Godwin Yan, Jonney Shih
*
Re Transformer Prime TF201Case #1654881
*
I tried getting my case #1654881 resolved through Mr Hai Trat through emails and telephone calls with no success and totally unacceptable answers to my situation. I also tried through your head office in Ontario Canada and was put on hold.
As a last resort I'm going to the top and hoping you will look after me through ASUS’s mission statement states: “Passion for Technology, Focus on Quality, Long-Term Relationships and Perseverance”.* It's only a matter of time before people in the forums(Prime/Xda Developers will realize this truth also and that the magic software update that they continue to be promised will not fix the Wifi/Gps issues. This is why the Transformer Infinity 700 is going to be released.After the Prime I'm not waiting around you had your chance for another consumer and chose to ignore me.
There are plenty of new tablets coming out this year which can match the Infinity specifications the Acer Iconia Tab A 700
is one of them.
As I said in my first email I REALLY WANTED the Asus Transformer Prime.
I'm considering sharing my Prime experience by posting this this email in the forums.
Yours truly.,
Gregory Lee Joplin
*
*Here is my situation:
*
I recently purchased (within the last 90 days) the 32GB version of the Transformer Prime in Victoria, BC Canada from Staples and paid $600 and I was looking forward to getting the keyboard and getting a lot of use out of it. Instead of this I had nonexistent GPS in that I couldn't get a decent/accurate reading from my apartment. I live in a one bedroom apartment in a small building with no large buildings around. All I wanted was the location of my apartment and it could not do that. I had NO INTENTION of using it as a GPS unit in my car. Mr Hai Trat (ACI) answer to this question was GPS on the Prime has been removed from Marketing sheets so getting great accuracy will not occur if you purchase a Prime.* At this point it will not be up to par for this function unfortunately. I attach that email for your reference.
*
The Wi-Fi was not strong and varied strength even at a distance of less than 10 feet.* Mr Hai Trat’s answer to this was for the Wifi/BT strength/symptoms the newer iterations perform better, however they will not be as great as our Prior TF101.* I believe this is because of the antenna redesign we had with the Prime.* I have tested the new C3 batches and getting good download speeds within 15 feet of our routers.* Anything passed will degrade quite significantly. I also attach that email for your reference.*
*
These are totally unacceptable answers in that I'm been told the product is not up to par and the previous model TF-101 has better download speeds. This makes no sense at all that an older model preforms better. *Besides the problems are due to the metal back on the Prime and these issues will not be fixed with software updates, this is where the new Asus Infinity 700 when released will solve these problems as it has a plastic strip on the back.* Mr Hai Trat confirms this in his email, (I believe this is because of the antenna redesign we had with the Prime)* What is the point of a $600 Wi-FI only tablet with lousy Wi-Fi and Gps problems* I ended up returning it to Staples.You are doing software updates on a regular basis but these do not address the WI-Fi/Gps issues at all.
*
Thanks for your time and I look forward to your response as I really want an Asus transformer prime that has the quality you talk about in your mission statement and lives up to its specifications.* My alternative plan is the just announced Acer A-510 or the A-700 the Lenova K2 when its released and than the Infinity A700 providing it works according to specifications.* I WANT NOTHING TO DO WITH APPLE PRODUCTS.
What I'm asking for is an Asus Transformer Prime that has a proper plastic panel along the top in the back so that WI-Fi/Gps/ can work fully the way they are intended to and download speeds that are better than the previous model TF-101* in other words a Prime that lives up to and matches the its specifications.this is what I want* just like your mission statement says Focus on Quality, Long-Term Relationships and Perseverance”.
I look forward to your response.
*
Yours truly.,
Gregory Lee Joplin
*
*
Here is a copy of the last email I sent to Hai Trat
JR. Technical Product Manager
*
From: Gregory Lee Joplin
Sent: Tuesday, March 27, 2012 4:51 PM
To: Hai Trat (ACI)
Subject: Re: Transformer Prime Concerns Case #1654881
*
Hi Hai
Its really important that you answer my questions as this will determine whether I wait for the infinity 700 or get the Acer A700 or the Lenovo K2.
Re The prime
1/ has the gps been disconnected?
2/Does the Gps function to find your current location?(ie home/wifi spot in Coffee Shop or on street)
(I'm not talking about using the Gps in a car at all)
3/ As the WiFi signal strength/problems been fixed at all withe the various updates?
There is so much contradiction on Blogs/forums I HAVE NO IDEA who to believe.
I would really prefer to get the 64gb prime along with the dock from Staples as I can get a good deal but on the other hand I expect gps/wifi to function really well for the price I would be paying.
I know the infinity is going to cost more and the Gps/Wifi will be better and it will have a higher resouloution screen and cost about a $100 more.
(I REALLY DO NOT WANT TO SPEND THIS EXTRA MONEY!!!
So Hai please tell me the answers to the above questions
You have never lied to me so i trust your opinion.
*
*
Thanks
Greg
*
From: "" <Hai_Trat
To: joplin_gl
Sent: Tuesday, March 27, 2012 5:05 PM
Subject: RE: Transformer Prime Concerns Case #1654881
*
Dear Gregory,
*
Yes, sorry I was out of office for some time.
*
Here is the answers as best as I can provide them for you.
*
1)***** GPS on the Prime has been removed from Marketing sheets so getting great accuracy will not occur if you purchase a Prime.* At this point it will not be up to par for this function unfortunately.
2)***** Yes, it will still function as an A-GPS (Assisted GPS) as long as the condition of keeping an active Wi-Fi and using it within the scope of Google Maps occurs.* All our testing has confirmed accuracy to be within 100 meters.* But this is mostly because of wi-fi location and not for GPS itself.
3)***** For the Wifi/BT strength/symptoms the newer iterations perform better, however they will not be as great as our Prior TF101.* I believe this is because of the antenna redesign we had with the Prime.* I have tested the new C3 batches and getting good download speeds within 15 feet of our routers.* Anything passed will degrade quite significantly.
*
I am not sure if I answered your question on the Infinity.* But it has not been declared for an official release on North American shores.* I am anticipating closer to the end of the year before it gets released.* But this may change as we have executive management from headquarters in Taiwan change info on release dates, I do not determine this.* When the time comes and more details emerge for the Infinity Pad for North America, I can let you know.
*
I do want to say that I would prefer to keep our customers but this is the best info I can provide to let you use for our tablets for making a good purchasing decision.
*
*
Thanks,
Hai Trat
JR. Technical Product Manager
Inspiring Innovation.Persistent Perfection
Oh god, not another one of these threads.
detta123 said:
Oh god, not another one of these threads.
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What..did the thread title mislead you?
I don't think he should've posted this. lol. If true, this blows all the doors on Infinity pad. Letter said there is no confirmation on an American shore release. plus it said if it were to release here, it won't be till the end of the year. DANG!
I would think alot who were waiting on Infinity pad should be disappointed reading this. I don't get significant drop offs of download speeds past 15ft. from router..lol.
Seems like he purposely left some info out though. Especially in regards to the announcement coming up. Which would affect some of his statements in there regarding the prime and how it would perform on certain tasks.
I've seen some people with newer models post they don't have the wifi/BT drop off issue. That's with using BT headset to stream audio while using tablet to stream movie or video through wifi. Someone in another thread basically summed up what's happening though. Anytime a manufacturer goes with a single chip that has wifi and Bluetooth on it, its liable to suffer that issue. Manufacturers do this to cut down on costs. When they use a seperate chip for wifi and Bluetooth, it hardly suffers from issue or not at all. Most companies now are using the single chip design. we already know, from FCC report, that the new 300 model has the single chip design and it specifically states that wifi/BT can't operate together, so simultaneous mode not needed. Other phones and tablets suffer from same issue. Its dependent on whether the wifi/BT is on the shame chip or sharing the same antennae.
micaman said:
What..did the thread title mislead you?
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Nothing misleading.
I think alot of people like myself are just making the best of what we have. Asus will not rectify the situation and most of us are outside of return policy, so we just try to live with the problems. Once this tablet breaks (wont be long, im sure.....) then I will either cash in my warranty or sell my replacement online, take my losses and move on.
Its kind of like if you have a bad disease and are trying to move on with your life but someone keeps saying "aww man, really sucks you have XXXX disease huh?"
Thats my 2 cents atleast, but I do share your concerns.
Sent from my Transformer Prime TF201 using Tapatalk
Yay, another exciting thread like this! Thanks for posting! OMG!
teh_lorax said:
Yay, another exciting thread like this! Thanks for posting! OMG!
Click to expand...
Click to collapse
OMG! thanks for replying!
benefit14snake said:
Nothing misleading.
I think alot of people like myself are just making the best of what we have. Asus will not rectify the situation and most of us are outside of return policy, so we just try to live with the problems. Once this tablet breaks (wont be long, im sure.....) then I will either cash in my warranty or sell my replacement online, take my losses and move on.
Its kind of like if you have a bad disease and are trying to move on with your life but someone keeps saying "aww man, really sucks you have XXXX disease huh?"
Thats my 2 cents atleast, but I do share your concerns.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
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S
So what you are saying is that the OP should have been sympathetic to your feelings?
teh_lorax said:
Yay, another exciting thread like this! Thanks for posting! OMG!
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Funny, I was thinking the same of your response. OMG!
thank you for posting this. its disappointing to see the response. i think asus has little concern for end users.
yes, I'd like to thank Joplin for this as well. I think he did most of us a service, as I did not recceive an official response from Asus yet (Thanks SmartAssPhone for the idea). It confirms what most of us surmise, either you get a great router and repeater or else you are SOL. BT and Wifi are crap as well. Oh well. Glad I picked up the Squaretrade warranty. All I can hope now is that the dock works with the 700 and it works up to par. If not, I'll move on to something different. One of these days one of these companies is going to do us right - with working components, great screen, great brightness, great wifi and bt, and great support. Until then, bah.
micaman said:
S
So what you are saying is that the OP should have been sympathetic to your feelings?
Funny, I was thinking the same of your response. OMG!
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Click to collapse
No, what I am saying is people should just move on enjoy it while they can and speak with their pockets. Emails (rarely) work on a corporation like this. I could care less and I really shouldn't talk for other people but I am done with Asus. Period.
I will play with my toy until it breaks and then buy a different manufacture.
What's probably going through his head is: well, its just one customer there is 6 billion more. Idk.
Sent from my Droid Razr using Tapatalk
benefit14snake said:
No, what I am saying is people should just move on enjoy it while they can and speak with their pockets. Emails (rarely) work on a corporation like this. I could care less and I really shouldn't talk for other people but I am done with Asus. Period.
I will play with my toy until it breaks and then buy a different manufacture.
What's probably going through his head is: well, its just one customer there is 6 billion more. Idk.
Sent from my Droid Razr using Tapatalk
Click to expand...
Click to collapse
I get it, you're frustrated (I have some issues with the tablet myself) but no need to attack OP. Had the email response from Asus been positive like "free upgrade to TF700" members would be lined up to thank his ass. So is your issue with the OP for sending and posting the email or with the response from ASUS?
Think about it.
I'll throw in my two cents, but its just my opinion. I have owned devices from a handful of different Android manufactures: Motorola, Samsung, Asus, etc and with each device there was ALWAYS problems and each manufacturer got scolded just as Asus is now. I learned a while ago that it really IS NOT THAT BAD, and what happens here is a PSYCHOLOGICAL ISSUE. Sounds a bit far fetched, I know, but trust me (the guy with less than 10 posts), unless your device is completely fubared you are just making it out to be worse than it really is.
What happens is, you get a new shiney toy that is extremely over priced. You feel guilt for spending so much money, but you justify it to yourself. You get on the forums to read up about your newly aquired device, only to see all types of complains from other users. You get to thinking, maybe I made a mistake, maybe spending this much money on this device was a mistake. You franticly look through your device to see if you have the same problem. If you find that your device shares a similar problem, then you are eager to justify to yourself that you did in fact make a mistake. ZOMG Wifi is only getting 30mbs down, while your ISP doesn't even provide 15mbs down.
But look, there are some really messed up devices out there and sometimes these types of posts are warranted. But, just remember, nothing is perfect, and regardless of what you might think the Prime is an amazing device.
robproctor said:
I'll throw in my two cents, but its just my opinion. I have owned devices from a handful of different Android manufactures: Motorola, Samsung, Asus, etc and with each device there was ALWAYS problems and each manufacturer got scolded just as Asus is now. I learned a while ago that it really IS NOT THAT BAD, and what happens here is a PSYCHOLOGICAL ISSUE. Sounds a bit far fetched, I know, but trust me (the guy with less than 10 posts), unless your device is completely fubared you are just making it out to be worse than it really is.
What happens is, you get a new shiney toy that is extremely over priced. You feel guilt for spending so much money, but you justify it to yourself. You get on the forums to read up about your newly aquired device, only to see all types of complains from other users. You get to thinking, maybe I made a mistake, maybe spending this much money on this device was a mistake. You franticly look through your device to see if you have the same problem. If you find that your device shares a similar problem, then you are eager to justify to yourself that you did in fact make a mistake. ZOMG Wifi is only getting 30mbs down, while your ISP doesn't even provide 15mbs down.
But look, there are some really messed up devices out there and sometimes these types of posts are warranted. But, just remember, nothing is perfect, and regardless of what you might think the Prime is an amazing device.
Click to expand...
Click to collapse
there it is in a nutshell. very well stated. thanks for this post(I ran out for the day till it resets).
nobody gives two ****s about your whiny emails. take your device back if you don't like it
knives of ice said:
nobody gives two ****s about your whiny emails. take your device back if you don't like it
Click to expand...
Click to collapse
nobody gives two ****s about your whiny replys. don't read the thread if you don't like it.
See how it works?
robproctor said:
I'll throw in my two cents, but its just my opinion. I have owned devices from a handful of different Android manufactures: Motorola, Samsung, Asus, etc and with each device there was ALWAYS problems and each manufacturer got scolded just as Asus is now. I learned a while ago that it really IS NOT THAT BAD, and what happens here is a PSYCHOLOGICAL ISSUE. Sounds a bit far fetched, I know, but trust me (the guy with less than 10 posts), unless your device is completely fubared you are just making it out to be worse than it really is.
What happens is, you get a new shiney toy that is extremely over priced. You feel guilt for spending so much money, but you justify it to yourself. You get on the forums to read up about your newly aquired device, only to see all types of complains from other users. You get to thinking, maybe I made a mistake, maybe spending this much money on this device was a mistake. You franticly look through your device to see if you have the same problem. If you find that your device shares a similar problem, then you are eager to justify to yourself that you did in fact make a mistake. ZOMG Wifi is only getting 30mbs down, while your ISP doesn't even provide 15mbs down.
But look, there are some really messed up devices out there and sometimes these types of posts are warranted. But, just remember, nothing is perfect, and regardless of what you might think the Prime is an amazing device.
Click to expand...
Click to collapse
From getting into quite a few debates on this subject about several devices, I have come to the conclusion (opinion) that there are two types of people involved in these debates.
1) Your average working guy. he either saves up quite a bit of money or is buying a tool (not a toy) that he plans to make good use of.
and
2) People with a large amount of disposable income who buy something like the Prime as a toy or a status symbol.
In the first case we have someone who expects to receive the value they paid for, either because it cost them a relatively large amount, or because they bought a tool to serve a purpose or purposes.
When it doesn't work these people feel they have not gotten good value for their money or are unhappy that the tool they purchased does not do what it was advertised to do. In either case they feel defrauded. In most cases they want the tool and would like to see the manufacturer actually FIX the problem so the product works as advertised.
In the second case you have, IMO, people with more dollars than sense who bought a toy or a status symbol and they don't really care if it performs to the advertised spec or not as long as they can play with it a bit (till the next new shiney comes out, pretty much like children) or so they can hold it up to their friends for the "cool factor" (actual functionality not required).
Personally, I hold the second case as at least partially responsible for the problem. If more customers (I am NOT some brainless consumer, thankyouverymuch!) stood up and *****ed at the manufacturer until the manufacturer made things right, the manufacturer would be less likely to release shoddy merchandise in the future. And if retailers had to (by law) eat the cost of returns they'd be less likely to carry merchandise from manufacturers with shoddy reputations.
So you can either be a sheeple (i.e. consumer) and continue to get fleeced by slipshod design/manufacturing/testing processes from shoddy companies, or you can stand up and let 'em know this behavior is unacceptable.
And as for you whiney Prime (or insert device here for other XDA forums) fanbois/fangurls, the thread title is pretty clear. If this type of thread triggers your angst or vapours or whatever your issue is, stay out.
cool story bro...
now be gone from the prime forums.. enough bad wifi threads here. go wine on apple forums.
Sent from my Inspire 4G using XDA
micaman said:
I get it, you're frustrated (I have some issues with the tablet myself) but no need to attack OP. Had the email response from Asus been positive like "free upgrade to TF700" members would be lined up to thank his ass. So is your issue with the OP for sending and posting the email or with the response from ASUS?
Think about it.
Click to expand...
Click to collapse
Attacking the OP? I didn't think I attacked anyone. Just expressing my views just like anyone else on this forum. If I did "attack" someone, I am truly sorry.
Sent from my Transformer Prime TF201 using Tapatalk

Complaints about Asus and their Transformer Prime

Well I was told to go elsewhere to complain about Asus and the problems I am having with the $680 64Gb prime I bought. So since Diamondback is getting tired of closing threads and deleting posts, I decided on starting a thread were people who need or want to vent can come and vent. And to be fair if you have good things to say about Asus or your Prime please share it here.
As I have tried to say before I like my Prime but am getting tired of the problems that have not been fixed or pop up after an update is released..
I think the gps dongle, while a nice gesture was a misstep for Asus. I would have just taken that on the chin. The hardware/software problems that have not been resolved are far worse. I don't give a s- about gps. Again, nice move on their part, but the dongle does me zero good if the damn thing crashes and freezes. I'll take the wifi issues, it's not that bad. Just give me a functional f'n unit that doesn't run slower than my ibm 286. \rant
There is a class action suit going on. I was actually contacted today by one of the lawyers doing it. You can email [email protected] and tell him you want to be apart of it.
I miss the complaint thread. At least there was the hope that Asus would actually read their own thread, which ended up not being the case.
Better hurry up, this one will probably closed to.
Bout to pack bags from XDA with all of this crap. Its a shame.
All were looking for is answers.
---------- Post added at 02:35 AM ---------- Previous post was at 02:34 AM ----------
graffixnyc said:
There is a class action suit going on. I was actually contacted today by one of the lawyers doing it. You can email [email protected] and tell him you want to be apart of it.
Click to expand...
Click to collapse
Another one? I thought that got killed
David522d said:
Better hurry up, this one will probably closed to.
Bout to pack bags from XDA with all of this crap. Its a shame.
All were looking for is answers.
---------- Post added at 02:35 AM ---------- Previous post was at 02:34 AM ----------
Another one? I thought that got killed
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Click to collapse
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
jrkart99 said:
I think the gps dongle, while a nice gesture was a misstep for Asus. I would have just taken that on the chin. The hardware/software problems that have not been resolved are far worse. I don't give a s- about gps. Again, nice move on their part, but the dongle does me zero good if the damn thing crashes and freezes. I'll take the wifi issues, it's not that bad. Just give me a functional f'n unit that doesn't run slower than my ibm 286. \rant
Click to expand...
Click to collapse
Absolutely true.
Asus took the easy way out by sending us a 4 dollar piece of plastic and wire, instead of working on the actual issues.
Since i see demandarin posting in this thread, so much for your update prediction. This is getting totally ridiculous. , and Asus seems fine with it.I have bought so much Asus stuff over the years, i will be rethinking that, after the prime fiasco,
Sent from my Transformer Prime TF201 using XDA Premium HD app
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
Click to expand...
Click to collapse
Class action suits are awesome for all lawyers involved and the original filer. No one added to the class gets anything useful.
Sent from my Transformer Prime TF201 using Tapatalk 2
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
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Click to collapse
That's really your personal opinion on the matter. How it unfolds.. I guess we'll have to just wait and see (we won't find out until few yrs later anyways). Btw, what do you mean by no "official" filing?
http://www.courthousenews.com/2012/02/13/ColinvASUS.pdf
What else do you need?? What's more official?
You sir are mistaken.
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
Click to expand...
Click to collapse
This is not correct, the papers were filed over two months ago, the case is strong and will move forward in good time. ASuS as already been to two informal hearing at the various law firms involved when they were in CA. And as stated in previous post, you can let the team know that you'd like to be a part if they need anymore actual users of this product to appear in court. I've been watching mr. demandarin for quite some time and I'm sorry to say, but I feel he is either privileged by ASUS or just a tireless fan boy. Nothing wrong with enjoying a product and company that as serviced you to your satisfaction, but most of us that have kept quite for some time have followed long and tedious arguments that involved this individual. I give credit where credit is due but do not idolize any company, person, device or anything else so I can be a little more unbiased when assessing a situation. If you are unhappy with a product, this is the place to seek help, and if you can get a actual rep to listen, good for you! If you can't, then it's time to take legal action and get louder so that others are protected from having the same treatment as you. So by all means, follow the previous posters advice, seek out legal action. It will be funny to see how many fans will have their hand's out for the settlement money when it is awarded. Mark my words.
Thanks
I am glad to see that this tread is getting used. I also want to thank all who posted here as I have learned more about what is going on and what people are looking for. I have learned that I am not the only one who wants a stable working Prime over a GPS dongle.
I also would like to know if anyone has tried to use a Huawei E369 Datacard with their Prime. I have read that the Huawei 17xx was working but would like to buy the newest one out that will work so it will last at least 5 years before it becomes outdated.
I've noticed as of late that asus has stfu about everything. I realize that Gary was sick, but "official posts" are becoming fewer and farther between. They are going into defense mode. They know they are sol to fix the issues without having to put out a full recall which is a huge embarrassment and going to cost them an arm and a leg, plus street cred. It's getting to end game folks. They better be brewing a software miracle, or an overall solution. I think a lawsuit has legs with the horrible performance, Dongle be damned.
I would think a class action lawsuit has a foothold. There is absolutely no way that Asus did not know about the wifi and GPS issues when they launched. They got caught up in the "iPad killer" hype and wanted to get them out by Christmas. The lack of advertising by Asus and the retail establishment is icing on the cake.
Funny thing is that I picked up a Galaxy Tab 2 7.0 for my birthday last week and it is snappier than my Prime (especially when browsing and installing from the Play store)
The lack of updates is disconcerting as well. Perhaps there are no further firmware/software fixes for this device.
It is simply a small blip on the Android Tablet radar that will go down in history as a complete and utter failure.
Kasper31 said:
I am glad to see that this tread is getting used. I also want to thank all who posted here as I have learned more about what is going on and what people are looking for. I have learned that I am not the only one who wants a stable working Prime over a GPS dongle.
Click to expand...
Click to collapse
There has been a ton of discussion about this just today, problem is it keeps getting shut down, either by reported posts, or, over zealous mods, either way, the ends the same
The mysterious , unreleased firmware should be telling everybody something, the og transformer has had the update to .24 for quite sometime, the prime testers have had it for at least 2 weeks or more, one in particular gave today as a release date, even though some of those testers are reporting good results, I'm not buying it. If it was ready for prime time it would have dropped.It seems like I have new issues pop up every day, or the same issues manifesting in different ways
I have multiple issues with prime, i am going to ask Asus for a refund, probably more than ask, and go with something else, other tegra 3 tablets available, and the A700 and thrive are getting rave reviews, They certainly can't be worse than the Prime, and i doubt they will go backwards with no explanation like the prime.Asus is going to lose my business for sure
I have 2 different PM's to both Asus_usa and Gary key, for 2 and a half days now, so far no response yet, for dedicated forum support, thats unacceptable.
Sent from my Transformer Prime TF201 using XDA Premium HD app
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
Click to expand...
Click to collapse
opps... didnt see someone posted the link to the filing. lol But If anything comes from it remains to be seen..
All I want is the browser sped up and I would be perfectly happy. Gary mentioned that there would be an upgrade to browsing in the new firmware but after this much time it leads you to think that it must be a hardware issue. Although Asus has always been outed by other sources before they give out any real information.
I bought a top of the line Android Tablet and I swear my girlfriends Kindle browses the internet faster.
It is also odd to see that new post the other day about the Asus Nexus Tablet. It is hard to believe that they would be able to meet Demand or Expectations after all of the Prime problems.
Yea I am getting tired closing all your threads....
What's so hard about posting in existing threads?
I understand that you want answers, I want them too, but making new threads each day complaning about the issues won't get you any answers...
Gary doesn't answer in threads, so maybe the situation will change with the new guy - Asus_USA - but until then please use the existing threads.

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